Webmail - not displaying new email

@need_help4 

New email doesn't show up in the xfinity webmail interface with Chrome or Edge on Windows 10 Pro (or with any 3rd party email client that was tested). As a test, I turned on Auto Forwarding (with save a copy enabled) and it will immediately forward new email to the alternate email address provided for forwarding so we know that the comcast.net server is receiving new email. When I turn off Auto Forwarding and send new email to the comcast.net email address the new email is not shown. If I turn Auto Forwarding back on and send new test email to comcast.net it will be forwarded immediately.

Have you checked your Spam folder?