4 Messages
I NEED A LIVE CUSTOMER SERVICE REP!
I've called repeatedly for a half hour and I cannot be connected to a live customer service rep. I don't want the virtual assistant but the automated voice keeps ignoring that I'm saying no.
4 Messages
I've called repeatedly for a half hour and I cannot be connected to a live customer service rep. I don't want the virtual assistant but the automated voice keeps ignoring that I'm saying no.
Accepted Solution
XfinityBillie
Official Employee
•
3K Messages
1 month ago
@user_o52ubs Thank you for taking the time to reach out to us here on our Xfinity Forums. I would love to help you with any questions or concerns you may have. Can you clarify what you need assistance with so we can better help you?
6
user_590pi7
1 Message
8 days ago
I am having the same trouble in getting live customer service as the online customer support assistant cannot/will not order me an updated XG1v4 tv cable box for 4K. I broke my right knee cap and big right toe last week and need 4-6 weeks heal time so going to an Xfinity store is not a very good option for me. I need a live Xfinity customer support person to order me 2 of these XG1v4 cable box as I now have 2 4K TVs
1
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