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Introducing NOW TV

Starting today, Comcast is offering NOW TV a new streaming offering that includes 40+ live channels from A+E Networks, AMC, Hallmark and Warner Bros. Discovery, plus 20+ integrated FAST channels from NBC, Sky and Xumo Play, and a subscription to Peacock Premium at no additional cost. Watch NOW TV at

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Light troubleshooting for Xfinity Home system (Answered)

Learn what to do when you have a problem with a Light Switch or Wireless Light Bulb in your Xfinity Home system. What you'll need Xfinity HomeAccess to the light you're having trouble with I can't control my LIFX, Lutron Caseta, or Philips Hue lights from the Xfinity Home app Before you begin: Have

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Xfinity Home zone configurations (Answered)

Learn how Xfinity Home uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. What is a zone? A zone is an area covered by an individual sensor or detector and given a descriptive name by the technici

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Get Xfinity Home in Spanish (Answered)

Learn how to display your Xfinity Home system in Spanish. All Xfinity Home customers can display the touchscreen and Xfinity Home app in Spanish. What you'll need Xfinity HomeAccess to your Xfinity Home touchscreenYour Master Keypad CodeAccess to the Xfinity Home app What Xfinity Home service am I u

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How to bring your own device (BYOD) to Xfinity Mobile (Answered)

***Updated 6/2/2026*** BYOD means you can use a device you already own with Xfinity Mobile. Instead of buying a new device, you just bring the one you have and update your network to Xfinity Mobile. It’s a simple way to save money and keep using the device you’re comfortable with! Keeping your phone

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Completing Identity Verification for your Xfinity Mobile order (Answered)

***Updated 6/2/2026*** For your protection, you may need to give some more information when you place an Xfinity Mobile order. Verify your order You can verify by: Phone.Text message or email.You'll need to upload a photo of your ID. By phone If the Xfinity Order Verification team calls you, verify

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How do I trade in my old device with Xfinity Mobile? (Answered)

***Updated 6/15/2026*** When you buy a new device from Xfinity Mobile, you can decide what to do with your old one. If your old device qualifies, you have two choices: Trade it in for a one-time credit on your bill.Get monthly credits for the term of your device payment plan (DPP) with a special off

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How do I reset my voicemail PIN for Xfinity Mobile? (Answered)

***Updated 6/17/2026*** If you forgot your Xfinity Mobile voicemail PIN or want to change it for any reason, follow the steps for your device below. You do not need your PIN to access messages through the voicemail app on your phone. However, you will need it to call in to listen to your voicemails.

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Xfinity Odds Zone on X1

The best seat in the house just got even better with live odds, betting lines and props from the top sportsbooks all from your TV with Xfinity Odds Zone Xfinity Odds Zone on X1 provides a new way to watch live sports, allowing you to get odds provided by DraftKings and FanDuel on the same screen as

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Comcast Previews New Multiview Experience on Xfinity X1

Comcast Previews New Multiview Experience on Xfinity X1, Brings Live Football and Baseball Together on the Same Screen Xfinity has launched an early preview of a new multiview experience on X1, offering sports fans a new way to watch all the excitement of October’s biggest professional sports, footb

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Set parental controls with the Xfinity Stream app (Answered)

Learn how to set up parental controls to limit the programs that your child can watch through the Xfinity Stream app. We'll show you how to set up parental controls using the Apple version of the mobile app. The procedures are essentially the same for the Android mobile app, but the steps or screens

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ANSWERED: X1 Netflix package and how to access the Netflix app

This article details how to access the Netflix app on your X1 TV Box if you subscribe to an Xfinity package that includes Netflix. It also shows how to link your current account. Accessing the Netflix app on Xfinity X1 After subscribing to a Netflix package, access the Netflix app on X1. Your steps

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Xfinity Voice Technology Upgrade (Answered)

In April 2020, we began upgrading the Internet Protocol Multimedia Subsystem (IMS) infrastructure for our Xfinity Voice technology to improve network redundancy for our residential Voice customers. As a result, you may experience minor changes to your Voice service starting in May 2020.The following

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Xfinity Voice — Voicemail capacity (Answered)

This article provides information on your voicemail inbox capacity for Xfinity Voice and ways you can make sure you stay under your maximum limit. Voicemail capacity Your Xfinity Voice voicemail inbox can store 10MB of audio, which is equal to approximately 85 minutes of voicemails. Once this limit

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Full voicemail menu for Xfinity Voice (Answered)

This article outlines the Xfinity Voice voicemail menu options you have on your home phone. Managing the Xfinity Voice voicemail phone map Click the voicemail menu to view the available options and their descriptions or dial *99 on your home phone to access voicemail Voicemail main menu options Keyp

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Call types that can be blocked with Xfinity Voice (Answered)

As an Xfinity Voice customer, you have several call blocking options available to you. You can choose the types of calls that come into your home and restrict others from being made. This will prevent you from getting unwanted calls and unwanted charges on your bill. Block Unsolicited Robocalls Bloc

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What to do if your Xfinity TV or Internet is out (Answered)

***Updated 5/28/2026*** If your Xfinity TV or Internet isn’t working, use Xfinity Assistant online or in the Xfinity app to troubleshoot the issue. Xfinity customers who rely on non-verbal communication have access to dedicated customer support services through our ASL Support Center. Check for repo

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What counts towards my data plan? (Answered)

***Updated 5/28/2026*** This is part of the Questions and answers about our Data Usage Plan. Xfinity’s new internet plans now include unlimited data and equipment at no extra cost with no annual contracts or early termination fees. Learn more. Previous Xfinity Internet plans include 1.2 Terabyte (TB

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Slow computer troubleshooting (Answered)

Is your computer not performing like it used to? As you continue to use your computer or laptop, you might notice its speed begin to decrease over time. A sudden or noticeable drop in your computer's speed might be a sign of a problem that is fixable. Find out how to get your speed back to normal wi

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Controlling Works with Xfinity Devices in Xfinity Home (Answered)

Works with Xfinity allows you to control compatible smart home devices directly from the Xfinity Home app. Controlling Works with Xfinity Devices Xfinity supports the primary functions of Works with Xfinity devices. For more information on how to control your devices, see: August LocksCarrier Cor Th

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