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ANSWERED: What is Xfinity xFi Advanced Security and how does it work?

Getting Started with Xfinity xFi Advanced Security Xfinity xFi Advanced Security delivers a smarter, more personalized security solution for yo

Articles

 • Internet

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ANSWERED: How to restart the Xfinity Home touchscreen?

Resetting a Frozen Touchscreen Screen Learn how to resolve a frozen screen issue when using an Xfinity Home touchscreen. What You'll Need

Articles

 • Home Security & Control

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ANSWERED: Amazon Prime Video on Xfinity X1

Amazon Prime Video is now available on Xfinity X1! With the addition of Prime Video on X1, you can watch your favorite Amazon original content, i

Articles

 • TV

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Xfinity Watchathon 2021

Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and

Articles

 • Channels and Programming

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ANSWERED: What are the Xfinity TV Wireless TV boxes?

Wireless TV Boxes (Xi5 and Xi6) allow you to watch live TV via your in-home Xfinity network, without the need for a coaxial cable connection. Aside fr

Articles

 • TV

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ANSWERED: What are xFi Active Time Limits and how does it work

As of June 11th, the Active Time Alert in xFi has been renamed to Active Time Limit. With this change, we also introduced the ability to automatically

Articles

 • Mobile Apps

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ANSWERED: How To Turn Purchase Protection On and Off for Your Xfinity X1 TV Box

Setting PINs in Parental Controls Press the xfinity button on your remote control. Using the right arrow button, scroll over t

Articles

 • TV

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ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article explains the differen

Articles

 • TV

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ANSWERED: Como cambiar el menú de X1 a español (How to get your X1 menu in Spanish)

El menú de X1 se puede cambiar através del menú de Configuración Para acceder a Menu Language Settings (Configuración de idioma del menú):

Articles

 • TV

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ANSWERED: Xfinity Home Launches New Touchscreen Controller User Interface

Effective January 9th 2016, XFINITY Home will deploy a new user interface in all regions to the following devices: Existing TCA203 Touchscreen Contro

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 • Home Security & Control

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ANSWERED: X1 Accessibility Features and Benefits for Customers with Disabilities

Learn which features of XFINITY X1 can provide a more accessible TV experience for XFINITY customers with disabilities. X1: Key

Articles

 • TV

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ANSWERED: How to get iHeartRadio on Xfinity X1

iHeartRadio is now available on your Xfinity X1 TV Box! The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio

Articles

 • TV

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ANSWERED: How to Download Your Xfinity Home National Alarm Certificate?

Download Your Certificate of Alarm System for Xfinity Home Learn how to download your Xfinity Home Certificate of Alarm System. The Xfinity Home

Articles

 • Home Security & Control

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ANSWERED: Xfinity On Demand no longer available on TiVo devices

Question   I just received a letter from Comcast that states in June 2019 the OnDemand app will no longer be available to TiVo users. Is this accurate

Articles

 • TV

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ANSWERED: How to use Apple Pay on xfinity.com?

Customers can now pay their bill online using Apple Pay in the Safari web browser with a compatible Apple device. To use Apple Pay, you must first add

Articles

 • My Account

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ANSWERED: What is the Xfinity TV Remote App and how does it work?

Once you set up the Xfinity TV Remote app, you can use your mobile device just as you would a remote. This includes Voice Remote functionality for X1

Articles

 • Mobile Apps

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ANSWERED: How to purchase and install your own voice modem with Xfinity Phone service

Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management pla

Articles

 • Phone

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ANSWERED: What to Do If You Can't Make Calls with Your Xfinity Voice Service

No dial tone on your phone? Here is what you can do to fix it.     Try This First No Dial Tone? Make

Articles

 • Phone

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ANSWERED: Xfinity Phone Features Quick Reference Guide

Quick Reference Guide   Your XFINITY Voice Service Includes 12 Convenient Features: Three-Way Calling* Anonymous C

Articles

 • Phone

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ANSWERED: What is the Xfinity My Account App and how to get it?

How Can I Get the Xfinity My Account App? You can download the Xfinity My Account app for free from the App Store or Google Play.

Articles

 • My Account

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