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Controlling Works with Xfinity Devices in Xfinity Home (Answered)

Works with Xfinity allows you to control compatible smart home devices directly from the Xfinity Home app. Controlling Works with Xfinity Devices Xfinity supports the primary functions of Works with Xfinity devices. For more information on how to control your devices, see: August LocksCarrier Cor Th

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Slow computer troubleshooting (Answered)

Is your computer not performing like it used to? As you continue to use your computer or laptop, you might notice its speed begin to decrease over time. A sudden or noticeable drop in your computer's speed might be a sign of a problem that is fixable. Find out how to get your speed back to normal wi

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Summer of Free presented by Xfinity Rewards

Starting June 28th, Summer of Free presented by Xfinity Rewards, is your chance to enjoy tons of the best shows, movies, fitness programs and more, all for no extra cost. Select programming from premium networks and subscription platforms are part of Summer of Free, including programming from EPIX,

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Free International Calls to Israel and Ukraine Extended

**UPDATE 02/15/2024** We want to support our customers impacted by the events taking place in Ukraine and Israel by helping them stay connected with loved ones during this difficult time. Through March 21, 2024, Comcast will waive all charges for calls to Ukraine and Israel for Xfinity Mobile, Xfini

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Home Shopping Network (HSN) Shop by Remote Feature Sunset

As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes. To get a compatible X1 TV Box, check out Replacing your

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New Xfinity Mobile boards in the Xfinity Community Forum

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

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Hurricane Beryl – Services Fully Restored, Xfinity WiFi Hotspots Closed

We hope everyone has stayed safe following Hurricane Beryl and the more recent severe weather in the Houston, TX area. We’re happy to say that all of customers’ services should be fully restored, as of Tuesday, July 30. We understand how crucial staying connected is and apologize for the extended do

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How many device payment plans (DPPs) can I get with Xfinity Mobile? (Answered)

You may be eligible to buy phones, tablets, and smartwatches on DPPs with Xfinity Mobile, based on your credit screening or your payment history as an Xfinity customer. If you qualify, you’ll have a certain number of eligible lines with a total DPP dollar limit. E.g., you may be eligible for five DP

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What are SIMs, and how do they work? (Answered)

SIMs are one of the most important parts of your phone. They let it “talk” to the Xfinity Mobile network making it possible for your phone to make calls, send texts, and connect to data. There are two main types of SIMs: nanoSIM (physical SIM) and eSIM (electronic SIM). Some phones only work with on

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ANSWERED: What is Port Triggering and how to set it up on the Xfinity Gateway?

Port triggering is an advanced setting for your wireless gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control over what inbound traf

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XFINITY FORUM 20th ANNIVERSARY SWEEPSTAKES OFFICIAL RULES

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. OPEN ONLY TO LEGAL RESIDENTS OF THE FIFTY (50) UNITED STATES OR THE DISTRICT OF COLUMBIA WHO ARE 18 YEARS OF AGE OR OLDER AS OF DATE OF ENTRY. VOID WHERE PROHIBITED. By entering the Xfinity Forum 20th Anniver

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Xfinity was impacted by a data security incident

To learn about what we’re doing to mitigate the issue and protect our customers, click here.

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NOW Mobile overview (Answered)

With NOW Mobile, you get incredible value on unlimited data, with no credit check, no term contract, and plan taxes and fees included. NOW Mobile includes: Unlimited data at $25 per line of service (taxes and fees included).No credit checks, just pay in advance and use in minutes.An option to bring

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Install and use the Xfinity Stream app on an Apple phone or tablet (Answered)

Make the most out of the Xfinity Stream app on your Apple phone or tablet. In this article, learn how to: Install the Xfinity Stream app.Watch, download, or modify a recording.Watch live TV.Watch or download Xfinity On Demand.Adjust the appearance of closed captioning (CC). Install the Xfinity Strea

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Why won't my mobile device activate? (Answered)

Activating your device is easy, but sometimes there can be issues. We'll help you get it working. Having trouble setting up your mobile device? Here are a few things to check: Select Set Up Over WiFi when activating your device.Confirm that "Xfinity Mobile" appears at the top left of the home screen

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ROOT SPORTS Northwest Programming Agreement Expired

ROOT SPORTS Northwest has announced it will cease operations by the end of 2025. In addition, Comcast’s agreement with ROOT SPORTS Northwest ended on September 30 at 11:59 p.m. Eastern Time (ET) and will not be renewed. As a result, ROOT SPORTS Northwest programming can no longer be distributed by X

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FIFA World Cup 2022

From November 20th – December 18th, you can catch all the action for the FIFA World Cup Qatar 2022TM on Xfinity Discover personalized, interactive and bilingual viewing experiences across all our platforms, including Xfinity X1, Xfinity Flex, the Xfinity Stream app and XClass TV. Simply say “World C

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Xfinity Forum Badges

The Xfinity Forum has some features that make participating in the forum that much more fun. One of these features is our badges. Badges provide our users acknowledgement for the positive actions they perform in the Xfinity Forum. Below are the different badges that are currently earnable and the ac

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Delete rules in the Xfinity Home app (Answered)

Learn how to use the Xfinity Home app to delete rules in your Xfinity system. Not sure how rules can work for you? Learn more about rules: what they are, what they can do for you, examples and more! What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home app Delete a rule Careful

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ANSWERED: How to protect yourself from fraud?

We’re committed to helping you stay protected Protecting you is one of our top priorities, and we have dedicated significant resources to keeping your account safe and secure. We have multiple layers of security that automatically detect and block hundreds of thousands of cyber events every second a

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