I have read similar posts that Peacock Premium claim is not available in reward and the only option is to send a direct message to support, so I am starting this post

I am a current Xfinity Internet and Mobile customer. I was so please with your rates I added mobile. However, right after I added mobile, after my first bill, I receive an internet bill that was substantially higher than what it should have been with the mobile discount added. Prior to adding mob

I have a new XiD-C box and tried installing yesterday. It loaded, but the picture was frozen and the error said it could not make an internet connection. I understand that because I don't use internet on this TV. And, I thought the MiD-C was not wifi anyway. I have unplugged everything and reinstal

Hi, I'm interested in the Gigabit x10 service. I called customer service and they seemed unaware of the difference between cable and fiber services. How can I find out if fiber is available at my address?

i never recieved offer in my rewards

I periodically send emails from my comcast email address ( [Edited: "Personal Information"]) from Gmail. Tonight, it no longer works. I have not sent an email like this for a while, so I don't know how long it has been broken My setup is exactly what shows here I have tried: my username @com

I would like to get contact information for the department that can provide me with a detailed billing statement of my account. My account shows one thing (which is obviously incorrect), and live chat agents each give me different information that keeps changing. Please provide me with contact detai

I have been using Xfinity for these past two years but these past couple of days really upset me. I had an appointment that was scheduled with all receipt of appointment. I took a day off from work and was waiting for the appointment. After the appointment time has passed, still no technical person

I am unable to send email to my charter.com account while in my Xfinity serviced home in Florida. I can receive email OK to my charter account.  If I turn off my xfinity network, I can send email okay through the cellular network.  I can also send email OK when I use the open wifi in our

I posted a message to the Xfinity Community forums yesterday and I received a response asking me to send a direct message with my full name and address. However, I am unable to send a direct message because the New message" (pencil and paper) icon is grayed out on the Conversations page.

I received an email on July 18 that I could redeem peacock premium with Xfinity Rewards. I redeemed my reward in my Xfinity account but when I click on the Xfinity Assistant I don't see the option to activate it. Have tried many times.

Want to know if l have Netflix in my channel available?

Hello, may I have some assistance in removing an old cable line that runs between our home and the pole? Many thanks, [Edited- Personal Information]

I am receiving paper bills for an account I no longer have access to, am not a part of, and need to be removed.

Can I exchange my Peacock service for Brit Box service?

Why do I need xFi complete for an additional $25 each month?

Supposedly BritBox is available through X1. When I look at the APPS on my TV box, I do not see it.  So where do I find it or get it?

Cancelled TV service, and maintained internet with increased speed.TV and equipment is still showing on bill, with NO increased in speed Please assist

How do I get the gigabit pro/X6 service? A fiber node was installed and provisioned 240 feet from my house. Looking for some help to get a ticket submitted.

Starting last month a new charge for $8.85 per month for "Lmtd Basic Converter" has appeared on my billing invoice. It indicates further that this piece of equipment is inactive & should be returned. I have no idea what this equipment is nor why I am now being charged for it. This charged appear