6 Messages
Does Xumo and streamsaver provide local TV channels?
I was sold that if I added Xumo and Now TV and Streamsaver, I could get access to my local TV channels. In looking thru the web info, this seems like I was sold something false. I really dont care about a zillion channels I will never look at. I care about what I watch: CNN, ABC news, and local channels ABC, NBC, CBS (local news mainly), CNBC, and none of these channels show up. Is that correct?
XfinityDemitrius
Official Employee
•
1.3K Messages
2 months ago
Hey @whodiini, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xumo Stream Box, NOW TV, and Xfinity StreamSaver services. I would be more than happy to offer my assistance looking into this further for you.
The Xumo Stream Box has a variety of top tier applications you can access to certain programming, streaming and more.
The NOW TV does not come with local channels. You can access the NOW TV subscription using the Xfinity Stream App on the Xumo Stream Box device. You can find a comprehensive list of channels offered within the NOW TV plan by visiting our NOW TV service page at https://www.xfinity.com/nowtv. If you scroll to the bottom of the page, select the 'What channels are included with NOW TV' for a complete list and offerings.
The Xfinity StreamSaver plan comes with three streaming services. The Peacock Premium streaming service, Apple TV+ streaming service, and a Netflix (w/Ads) streaming service bundled.
With the Peacock Premium, you may be able to watch some local NBS streams I believe, but most of the channels you mention would require an Xfinity Video subscription service.
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user_npj41o
1 Message
1 month ago
I was sold the same thing by an Xfinity phone rep. I had Xfinity X1 and of course I had live local channels. I was told that Xumo, Now TV and stream saver has local channels live. WRONG! They have Boston NBC10 News that is the same news clips over and over. I wake up every morning and catch the local news the the Today Show as I get ready for work. Xfinity has deliberately sold me something that I thought would be the local channels live but NOPE! They lied to me. The rep was more concerned with up-selling me Xfinity Mobile than answering my questions truthful. I have always been loyal to Xfinity but this bait-and-switch scheme they have going has hacked me off. I have been on the phone and chat with five different Xfinity customer service reps and no seems to know how I can get the true local channel streamed live just like on Xfinity X1.
Truly disappointed in Xfinity.
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