1 Message
Relocate Modem to a different room
Hello, how do I go about requesting a service tech to come to the house to relocate my modem?
1 Message
Hello, how do I go about requesting a service tech to come to the house to relocate my modem?
Accepted Solution
XfinityAdrienne
Official Employee
•
1K Messages
20 days ago
Hey there, user_xbcx75! Thank you so much taking the time to reach out to us here on the Xfinity Forums. We can certainly take a look into scheduling an appointment to get the modem moved. There are some criteria to moving the modem, and as long as the room is on an exterior wall, our crew can move the modem for a charge. Please send us a DM to get started with getting that scheduled.
Please send us a direct message with your full name, business name, full address, and phone number.
• Click "Sign In" if necessary
• Click the "
Direct Message icon”
(upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the To line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0