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ANSWERED: Xfinity CableCARD Activation and Pairing Self-Installation Setup

What is a CableCARD? Device manufacturers, such as TiVo and Ceton, manufacture devices for retail that can use a CableCARD to access Xfinity TV service. If you purchased a CableCARD-compatible cable TV Box from a reseller, it can also be used to access Xfinity TV services (see customer-owned TV Box

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ANSWERED: What does the flashing light on my Xfinity X1 box mean?

Question The light on my X1 box keeps flashing. What does this mean?   Answer   Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Learn what these lights mean on various X1 TV Box models.Note:Only RNG150 and XG1 TV

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ANSWERED: How to change the Daily Update Time on your Xfinity X1 box

Question I am not happy about the daily update time for my X1 box; how can I change it?     Answer   If you’re an Xfinity X1 customer, your TV Boxes will automatically restart once per day to ensure that you have all of the latest software. This restart, also known as Daily

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ANSWERED: How much energy do Xfinity set top boxes use?

Question Does anyone know how many watts per hour the Xfinity cable boxes use?     Answer   Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch an historic TV Box ener

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ANSWERED: Side by side comparison of all Xfinity X1 Voice Remotes

The Xfinity Voice Remote (models XR11, XR15 and XR16 and the Adaptive Remote at remote.xfinity.com) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations and more. If you have Xfinity X1 or Xfinity Flex, you

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ANSWERED: What is 4K Ultra HD (UHD) and High Dynamic Range (HDR) on Xfinity TV?

What is 4K UHD content? 4K UHD resolution is four times full HD, providing a clearer, more vivid picture. Current HDTV offers 1,920 pixels (tiny dots that make up the picture) across the width of the screen — the more pixels, the sharper the image. With 4K technology, the number of pixels acro

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ANSWERED: What happened to FM radio stations on my Xfinity TV

Question Today I discovered that local radio stations were no longer on my channel lineup. Recently I had local FM stations on my channel list. However today they were gone. I am wondering what happened to those channels?   Answer     We sincerely apologize for any inconvenie

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ANSWERED: What are the Xfinity TV Wireless TV boxes?

X1 Wireless TV Boxes (Xi5 and Xi6) allow you to watch live TV through your in-home Xfinity network, without the need for a coaxial cable connection. Aside from the ability to watch TV over the in-home connection, X1 Wireless TV Boxes have the same functionality as other non-DVR X1 devices. For more

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ANSWERED: NPR One on Xfinity X1

Accessing NPR One on X1 The easiest way to listen to NPR One stations on your X1 TV Box is to say "NPR", "NPR One", "NPR App", "Launch NPR App" or "National Public Radio" using your Voice Remote. You can also directly access NPR One on X1 by browsing the X1 menus. Log In to NPR One on X1 When you

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ANSWERED: Xfinity On Demand Error Codes and Troubleshooting Steps

When a problem occurs while watching Xfinity On Demand, you may receive an error code and a brief message describing the issue. We apologize for the inconvenience this error has caused.Please see the list below for the most common On Demand error codes and possible troubleshooting steps you can take

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ANSWERED: How to get Hulu on Xfinity X1 and Xfinity Flex

The Hulu app is available to all Xfinity Flex and eligible Xfinity X1 customers!Hulu is a popular subscription over-the-top (OTT) video service for streaming TV shows and movies from many broadcast and cable networks and studios.Hulu gives you access to shows from ABC, NBC, FOX, A&E and many mor

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ANSWERED: What is Xfinity Stream on Roku and how does it work?

Activate the Xfinity Stream Beta App on Roku Learn how to activate the Xfinity Stream Beta app on your Roku.Please note, you can’t use the Xfinity Stream Beta App on Roku prior to installation of your Xfinity Internet and Xfinity TV Services.Once your Xfinity Internet and TV services are act

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ANSWERED: Where can I get a printable Xfinity channel lineup?

Question Where can I get a local printable Xfinity channel lineup?   Answer ***Created by our Community***     Comcast may have it online at https://www.xfinity.com/learn/channel-lineup or https://www.xfinity.com/support/local-channel-lineup/. From there you will s

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ANSWERED: Cómo conseguir tu X1 menú en español (How to get your X1 menu in Spanish)

El menú de X1 se puede cambiar através del menú de Configuración Para acceder a Menu Language Settings (Configuración de idioma del menú): Presiona el botón xfinity en tu control remoto. Usa los botones de flecha hacia la derecha

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ANSWERED: What is Video Description and how do I turn it on/off?

Question:   What is Video Description and how do I turn it on/off?     Answer:    Audio description refers to audio-narrated descriptions of key visual elements of programming inserted within natural pauses in dialogue. Audio description makes television programs, feature

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ANSWERED: How to get iHeartRadio on Xfinity X1

iHeartRadio is now available on your Xfinity X1 TV Box!The iHeartRadio app on X1 allows you to listen to music from your favorite artist radio or from more than 800 live radio stations over a range of genres, including Pop, Country, Hip-Hop, R&B, Alternative, Rock and more.To use the iHeartRadio

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ANSWERED: Side by side Xfinity X1 TV Box Comparison - DVR vs. Non-DVR

If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article explains the differences between these TV Boxes, including the XG1, XG2, XG3, XG4, RNG150N, XiD and other X1 equipment. DVR vs. Non-DVR TV Boxes There are a few key diff

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ANSWERED: What is the Xfinity Stream App on Xfinity TV Partner Devices?

We work with equipment manufacturers to bring the Xfinity Stream app to compatible Amazon Fire TV devices, LG Smart TVs, Roku devices and other Partner Devices. The Xfinity Stream app offers live broadcast channels, linear cable channels, cloud recordings and video on demand, all without having to r

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ANSWERED: How to fix the "One moment please with ref code s0a00" error?

Question I am given the message "one moment please with ref code s0a00". It usually occurs around prime time and on the same few channels. What does this mean? Answer ***Created by our Community***   If you have the S0A00 error message it means your TV Box has not yet been activated

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ANSWERED: Can I buy my own DVR or cable box?

Question Can I buy my own DVR or cable box?     Answer   Yes. Comcast provides a credit to customers who have an activated CableCARD installed in a customer-owned device (e.g., TiVo or CableCARD-equipped television) or customers that own a qualifying converter (See Customer Owned

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