Not able to get past Purchases on the Xfinity Stream App.

I canceled and closed my account last month, why you charge me for this month?

How do I get results? I have just opened the 3rd request for xfinity to repair a very low hanging line in my back yard. They keep closing the request with no action. Entergy replaced a pole back there, and just left the comcast line hanging down so low that my kids easily grab it. Plus the new pole

Hello... I cancelled my old service during my move last year in May but was unable to return the equipment until this year. I was charged for it shortly after I cancelled but kept receiving emails and voicemail prompts to return it. I finally did so about two weeks ago (dropped it off at an Xfinity

I recently had a modem swapped out by a technician. Since then, I can no longer see the Internet tab under the Services section. I used to see: 1: Internet 2: Mobile 3: TV and Streaming now I only see 1: Mobile 2: TV and Streaming  2 failed chats and one failed 60 min call to support and a

Fox news keeps giving "Unable To Connect". Last week "Support" kept me on the phone for 3 hours, and aftery constant trying to sell Phone and Services, they eventually told me to "Wait and Hour, and it will come back".  It took 3 more hours and like magic, it came back. The services is , Un

I have a paid Gaia subscription already, but it’s not allowing me to log in. All it allows me to do is subscribe directly from xfinity, and add it to the bill. Is there anyway to just link the two together so I don’t waste a subscription?

@Xfinity Support this is such an inappropriate charges you are making from your new customer and then you say you are better than your competitors, can you explain in what ways? We went to xfinity office for asking if our locality or home has a xfinity connection, on that front desk people themsel

Weird issue, and only began happening today. At work, I often connect my phone to the xfinitywifi hotspot that we have. My phone runs Tailscale so I can access stuff on my home network without exposing said stuff to the internet. Well, today (12/8/2023), that seems to no longer work. Trying to use T

I have HBO built into my channel package, so I'm not paying a extra charge for it ala carte. Of course HBO MAX is part of HBO, so I have a question about the upcoming tier changes in Max. Will this affect my Comcast bill? What I'm concerned about with Max is that there may be ads, but the biggest th

MSNBC doesn’t work on cable or nbc app. What is going on. 

Comcast required me to update my Comcast password for security reasons when trying to log in to their site on 12/5/2023. It had to be done from the main account holder account and not from the individual sub-email accounts. This was done for two accounts. I also updated the passwords on the accounts

I know this is an ongoing problem for withings devices. When I try to connect the scale to WiFi, my Wi-Fi network does not appear. My advanced security is not on. Can anyone suggest anything else? Thanks 

I've been getting spam for a while, but it's been about a dozen a day and ordinary spam like "you've won a Dewalt Drill" or telling me my iCloud account is full. Suddenly this week I started to get dozens of porn spam a day and they all look the same. The titles are always a word and number or two

On 10/31/23, Xfinity emailed me to request an upgraded Gateway to replace my old device. I submitted the request and received an order number with an estimated arrival between 11/4 & 11/6. I received an email on 11/9 with a FedEx tracking number. I received another email from Xfinity on 11/14 as

ISSUE When using the Xfinity Steam App to view content from the the Bravo Channel and issue occurs where the audio and video become out of sync. Example, there is a few seconds lag in the audio so that dialogue does not match. THIS SEEMS TO ONLY AFFECT CONTENT FROM THE BRAVO CHANNEL. SEVERITY H

Same issue as everyone is saying. I hate the comments about HDMI cables, TV ports etc.  it’s not a me problem, it’s a Comcast problem.  In addition, they tell you to change out a box.  Guess what, they are used boxes, so not a fix.  I actually change my main box and now have doz

The electrical company needs to remove an old pole off my property. However, Comcast lines serving my neighbors are attached to this pole (and should be “swung” to a new pole only a few feet away). How can I get Comcast to move their cables to this new pole? I’ve been opening tickets with Customer S

Did somebody forget to tell Comcast in Bristol County to unblock Boston 25 on Thursday December 7. They were simulcasting the Amazon Prime Game with the Patriots and Steelers.They were not carrying Fox national programming. This is not the first time this has happened. I had to go off cable and watc

Hi, I’m enrolled in the free Peacock Premium account Xfinity offer. I previously paid for a Peacock Premium+ no ads plan, but switched to Xfinitys free offer. I HATE having ads again as they are always such long breaks. I want to upgrade back to paying for a plan with no ads, but cannot find wher