user_nuddkv Thanks for your comment. I'm sorry to hear you're experiencing a similar issue. We'd like to help troubleshoot. Do you have a TV box connected to the TV? What kind of TV do you have?
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XfinityRichard
Official Employee
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2.2K Messages
26 days ago
I'm sorry, @user_ja7ena to hear that your TV service is not working. Did you try to re-pair your TV remote?-Richard
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user_nuddkv
Visitor
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1 Message
3 days ago
yes. I've changed the batteries and unplugged and plugged in my tv. Just says it's getting no signal
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