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Can't connect to this network
The network does not connect with my laptop
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Your Home Network
What happen to trying to keep your Customer?
I have been with Xfinity for 10+ years I'm finally canceled all my service with them. I moved my internet to sonic and now im disconnecting my xfinity cable service since they trying to make me pay $160 for cable service alone when it was $100 to begin with and they blame it just a promotion deal. I
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Customer Service
XB1O Yet again!!
So, after trying to chase an XB10 gateway down for a year it looks like soon I shall be able to get one here in the Twin cities of Mpls/St Paul according to what Xfinity is bombarding my Facebook account with. The sad thing is the local store all admit they have no clue on speed upgrades etc. and te
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Your Home Network
CHARGE FOR EQUIPMENT I NEVER RECEIVED
I never received equipment that I am being charged $26 for !
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Customer Service
Accepted Solution
Free Peacock Premium with Diamond Rewards Status
I have Diamond Rewards Status. I attempted to follow the directions below from Xfinity to get free Peacock Premium. However, when I go to the xfinity rewards site there is no option to "Get Peacock Premium at no extra cost". I used my primary Xfinity ID and password to log in to Xfinity Rewards. Ple
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Customer Service
advanced call forwarding not working
I am trying to set up norobocall. It requires advanced call forwarding which I cannot select as the option disappears. I have tried this on different devices and it never works. This is a serious problem for me as we are getting at least fifty calls each day, calls that are meaningless. The phone is
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Home Phone Features
Cancelled service and still being billed
I cancelled on April 4th, was paid in full, and received a confirmation email. I continued to be billed since then, and tried every form of communication to try to get it resolved ("phone support not available", "trouble accessing account" via text, no options on the website except to pay). I went i
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Customer Service
Xfinity App is not streaming on ROKU device despite following all troubleshoot instructions.
Removed xfinity app from Roku TV. Restarted the roku TV using restart feature (also tried turning device off/on). Added xfinity app back, relogged in Checked for Roku system updates, system is already up to date Cleared cache and data on roku device by resetting network connection Checked internet c
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Xfinity Stream App
how do i speak to a live agent
this is such horrible service! i have been with comcast since they brought us this rip off. yrs and yrs of paying extravagant monthly payments and u can't even give us a customer service number?
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Customer Service
technician needed
consistent internet outages and have done troubleshooting. cannot work from home
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Customer Service
Xfinity fullfilment of promises
I am having issues w/ my account and cust. svc. I'm trying to reach the Executive Office Team. I logged in (user_o2urhu), but having trouble navigating the site to send a msg.. I sent a msg. through Facebook, but no one responded. Here's my problem, pls. call me. Thank you.: I signed up for 1G Xfini
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Customer Service
need a bad modem replaced, need to speak with live rep
We have been trying to reach a person since last night. Xfinity has been trying to fix over the phone, Says it will take 10 minutes, We have received this message 20 times already. The modem needs replacing. Need a live person asap to speak with
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Customer Service
Internet
I work from home and our Internet went down. I have a Desktop so I can’t just work anywhere remotely, unfortunately. Not only are we losing money but also this could affect our employment security if they feel our Internet is not reliable. It went down today at 11:41 AM the first EDT was 3:31 PM tod
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Your Home Network
Our premium channels (HBO SHO) stopped…saying not subscribed on main tv set only. We are subscribed.
Hi folks we have 2 TV sets, main, and bedroom upstairs. The main set, all premium channels stopped working today. Local channels work. Bill is up to date, I refreshed main box, this did not work. Channels say not subscribed. We are. The bedroom set ALL channels work. It’s only the down stairs main b
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X1
Accepted Solution
Diamond Rewards Peacock Premium Subscription
According to my monthly bills, my Peacok Premium "promotional" offer is set to expire on June 25, 2025. I also see that, according to this support page, as a Diamond Rewards member, I can get Peacock Premium at no cost. But how do I go about determining if I'm already getting it? I don't see any off
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Customer Service
change credit card
I would just like to change my credit card but haven't been able to reach anyone.
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Customer Service