Hello @user_lqu3pq, Thank you for taking the time out of your day to leave a post. Sorry to hear that you are having issues with the modem. Is this your first time connecting the modem? Have you tried unplugging the modem for 30 seconds and plugging it back in?
XfinityMarshante
Official Employee
•
202 Messages
9 hours ago
Hello @user_lqu3pq, Thank you for taking the time out of your day to leave a post. Sorry to hear that you are having issues with the modem. Is this your first time connecting the modem? Have you tried unplugging the modem for 30 seconds and plugging it back in?
0
0
CaddME
New Poster
•
2 Messages
8 hours ago
I Was testing the Arris G36 Router/Modem recommended by Xfinity.
The G36 took a while to connect via Ethernet wire but no wireless detection in the Xfinity App.
After reading several reviews and comments about the use of the Arris G36 with Xfinity, there are
several valid suspicions in regards to Xfinity to make it very difficult or even blocked the use of
any external equipment to force clients to use the Xfinity rental equipment which is an over price fee,
currently at $25 per mo equals to $300 per year.
At this moment I'm considering canceling Xfinity all together to avoid this type of abuse.
0
0