I made an appointment which I now need to cancel. Trying to cancel via the web or the app just tells me "Looks like something went wrong" and the appointment remains there. I don't want to waste the service technician's time, so how can I cancel it? It's scheduled for Sunday, July 13 between 7:30am-

I have the 2100/300 plan and I also have a VoIP telephone line that I need to use as well. I take it the Netgear CM2050V is still the only enhanced speed modem (short of renting Comcast gateway for the rest of my life) that also has a VoIP Analog Telephone Adapter (ATA)? I asked because the upload s

Currently experiencing our Ubiquiti UCI pegging around 940 Mbps down after several restarts and attempts at different times of the day. We're currently paying for the Gigabit 2x and want to ensure speeds delivered to the modem are as expected. I know that the device is supported for Next Gen Speed T

I'm so upset. My service sucks and they are the ones that told me they had to send somebody out which they were do today between three and five.. no show

There was an outage in my area yesterday and everyone around me has been restored except me. I can’t reach a live person through customer service on the phone or through the chat. And a service appointment is 7 days away?!?! I work from home and internet is required for my job!!! I already pay the h

I need to cancel my service completely

I pay for gigabit speed but I am lucky to crack 300mps. At one time, I was getting the promised performance. I cannot get to a live person to schedule a service call. I went through the AI front end prompt troubleshooting both on my desktop and my phone and all the necessary checks came back as work

I had previously asked for my service to be shut off on July 6th. Now I see its still active and I am getting charged on July 28th. I have asked for this cancellation to happen multiple times. I should not be getting charged on July 26th and my service needs to be shut off IMMEDIATELY.

Hello Xfinity Stream Developer, Since updating to Xfinity Stream version 8.11.0.2199 for Fire Cube third generation, Jun 20, 2025; I have been unable to view local TVGo channels such as Fox, ABC, CBS, and Fox Weather. My Fire TV Cube Software version is Fire OS 7.6.9.9(PS7699//4896) Fire TV Home Ver

Is the G54 compatible?

why can't I get into my email [Edited: "Personal Information"]

I’m done being patient. Xfinity has now canceled multiple technician appointments, and my internet STILL isn’t fixed. Your service has been unreliable for far too long, and your customer support has been nothing short of a joke. One of the cancellations was because your automated system falsely clai

Once again no service. That is 4 times in the past 2 days. I was just on an important call and it got disconnected cause of no service. You guys need to do better communication. Now what do I do about the upset customer I have that I lost connection with cause your service is out once again?

Why does the Internet always go off two to three time daily.

Billing, everything TV and Internet

Fix poor service or quit Xfinity service all together . Will you get me to a representative?

I talked my daughter and her husband into getting Xfinity Mobile. I am sorry I ever did that because they have gotten nothing but the run around concerning the [Edit: Language] by the salesman. They need a solution not credits! I am escalating this to corporate

I live in an older building, which needs to be post-wired. Two times they have sent the regular install technician even though it’s supposed to be a technician who can post-wire the building. The technician - who has been here twice and a very nice guy - recommended that I call to make sure it was a

Dear [Community Forum Support Team], I accidentally created an account on the community forum while trying to sign in to my email. I am requesting the deletion of this account because I am unable to find the option to do it myself—there is no unsubscribe option available. Thank you for your assistan

I cannot find how to set up port forwarding on the app everything im finding is a different lay out and nothing is helping