Visitor
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11 Messages
Missed that no one showed up
I'm so upset. My service sucks and they are the ones that told me they had to send somebody out which they were do today between three and five.. no show
Robert Burns
Visitor
•
11 Messages
I'm so upset. My service sucks and they are the ones that told me they had to send somebody out which they were do today between three and five.. no show
Robert Burns
XfinityMatthew
Official Employee
•
403 Messages
2 days ago
Hello @RoboChef46360 Sorry to hear about the missed appointment. I would be more than happy to check into the account to see what is happening. Please send a direct message with your full name and the service address and we will take a look at the account.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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