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Administrator

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4.3K Messages

Tue, Apr 27, 2021 4:17 PM

Xfinity Watchathon 2021

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Starting Tuesday, April 27, 2021 and continuing through Monday, May 3, 2021, the biggest week in television history is back! Watch the best shows and movies from HBO Max, Showtime, Starz, Hulu, Epix, AMC+ and more!

 

  • Xfinity customers can watch thousands of episodes and hundreds of movies on demand from TV's top SVODs and premium channels including Hulu, HBO Max, Showtime, Starz, Epix and AMC+ for free with Xfinity On Demand on their X1 and/or Flex TV Boxes or Xfinity Stream. They’ll also have be able to sample full catalogs of some of the most popular niche Subscription Video OnDemand such as Lifetime Movie Club, History Vault, Acorn TV, and Kidstream, and those specializing in multicultural content like Kocowa, Pantaya and Brown Sugar. Note that customers will only be available to view live channels they are regularly entitled to.
    • Select Hulu orginals are available to Xfinity customers from April 27th – May 3rd, 2021, for free. There will be no requirement to sign into the Hulu app or sign up for a Hulu subscription during Watchathon to enjoy this content.

 

  • All Xfinity customers with an Xfinity ID and password (including Xfinity Internet-only, Xfinity Home-only customers) have access to select content via Xfinity Stream.

 

X1 and Flex customers can view all the programming available to them during the week by saying “Watchathon” into the Xfinity Voice Remote. Not all content will be available across every platform to access

 

 

 

Frequently Asked Questions

 

When I try to watch a Showtime show, it says I need to be a subscriber. I thought every episode from every season from every TV series was free for the week?
Select Showtime series are available on demand (the linear channels are not available for free) for the first three days of Watchathon (April 27-29, 2021) on TV Boxes, Flex streaming TV Boxes and online with the Xfinity Stream portal and on mobile devices with the Xfinity Stream app. All Showtime series will be available on demand during the last four days (April 30-May 3, 2021).

I saw that a specific show is available for Watchathon, but it isn't offered online. Why?
Some Watchathon content may only be available on a TV Box and may not be accessible online or on mobile devices with Xfinity Stream.

I went to a Content Provider's site or app (ex. HBO GO, https://comca.st/2QC3tsP, https://comca.st/3gDeFjI, etc.) to catch up on a specific show but I got an error message after signing in. Why?
An Xfinity TV or Xfinity Flex subscription including [name of network] is required to watch the content located on the provider's site. However, Watchathon programming is available on TV Boxes, Flex streaming TV Boxes and Xfinity Stream.

Why can't I watch every episode or all past seasons of a specific show?
Due to licensing agreements with the content owners, we may not have every season or episode available for viewing during Xfinity Watchathon Week.

I went to live stream show on a specific network and it wasn't available. Why?
All content available during Watchathon is on demand only from the participating networks. There are no live linear free previews during Watchathon.

 

Will live TV and/or Xfinity On Demand streaming on Xfinity Stream count against my Xfinity Internet data usage plan?
Yes. All internet-based video streaming and download services, including internet-delivered programming available through Xfinity Stream, is included in the calculation of monthly usage. For more information, see what counts against a customer’s data plan.

I don't have an Xfinity TV subscription but am an Xfinity Internet subscriber. Am I able to watch any content during Watchathon?
All you need is your Xfinity ID and password and access to Xfinity Stream. Much of this content is only available during Watchathon through May 3, 2021. An Xfinity TV subscription or Xfinity Flex subscription will be needed afterwards to continue enjoying a large portion of this content.

I'm an Xfinity Internet-only subscriber. How do I find the content available to me during Watchathon?
Log onto the Xfinity Stream portal or download the app. Sign in with your Xfinity ID and password. The special collection of content for Watchathon will be in the featured tiles upon logging in.

Can the content be viewed out of home?
Yes, this content can be accessed via the Xfinity Stream app and portal from both inside and outside the home.


I’m a Flex customer, what content is available to me?

  • The full offering from HBO Max, Epix, Starz, Hitz, and Streampix for the duration of Watchathon.
  • Select episodes from Showtime are available all week while the full Showtime On Demand offering can be viewed from Friday, April 30 through Monday May, 3.
  • Select Hulu, HBO Max and Discovery+ original series.
  • Subscription On Demand services of AMC+, Lifetime Movie Club, History Vault, Crime Central, Stingray Karaoke, DOGTV, Kidstream, Acorn TV, Anime Network, Pantaya, Here TV, Hallmark Movies Now, Stingray Qello, Music Choice Relax, Hopster, Wild Brain, Brown Sugar, MHz Choice, Hi-YAH, Kocowa, Dekkoo, and Revry.

 

Responses

New Poster

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3 Messages

18 d ago

what networks are participating

Note: This comment was created from a merged conversation originally titled watchathon 2021
BruceW

Gold Problem Solver

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22.3K Messages

Rosedale1

Contributor

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56 Messages

11 d ago

Why is this year's Watchathon Event only available to X1 customers?  I look forward to this every year.   I have even subscribed to premium channels after being given the opportunity to see what they have to offer. 

Note: This comment was created from a merged conversation originally titled Watchathon Not Available to Everyone?
BruceW

Gold Problem Solver

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22.3K Messages

Check On Demand. Free previews and Watchathon content only appear there and through streaming, not on the numbered channels on a TV box.

New Poster

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5 Messages

I also don't have X1 (I think, not sure).  If I bring up my On Demand menu, there used to be a "watchathon" choice.  So far this morning, there isn't a choice like that. Where do we find if we're not on X1?

Visitor

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2 Messages

I got all the HBO movies last time. Today I'm getting coming attractions and ads in French. Thanks for nothing.

Administrator

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4.3K Messages

@Rosedale1

Welcome to the Xfinity Forum and thank you for posting your question here. We are sorry for the confusion, Watchathon is available to all Xfinity customers. You can either view view Watchathon content via On Demand or when using the Xfinity Stream app/website. 

I hope this addresses your concerns. Please let us know if you have any other questions.  

Administrator

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4.3K Messages

@karentellef 

Thank you for posting your Xfinity Watchathon questions here in the Xfinity Forum. Our Watchathon event began on 04/27/2021 with content available via OnDemand and on the Xfinity Stream app. Are you still experiencing this issue today? If so, can you please share the model of the device you are experiencing issues on? Also, can you confirm if this is happening on all television boxes or just one?

Thanks in advance for the additional information. We look forward to hearing back from you so we can address this as soon as possible and you can enjoy all Watchathon has to offer. 

Visitor

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3 Messages

10 d ago

I am unable to access HBOmax despite entering the code and signing in to my Xfinity account. What am I missing?

Administrator

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4.3K Messages

@user_10c93d 

Welcome to the Xfinity Forum and thank you for posting your questions here. An Xfinity TV or Xfinity Flex subscription including HBOMax is required to watch the content located on the provider's site/app. However, Watchathon programming is available on TV Boxes, Flex streaming TV Boxes and Xfinity Stream via OnDemand. Any available HBOMax content can be accessed via the OnDemand menu.

Please let us know if you have any additional questions. 

Rosedale1

Contributor

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56 Messages

I have an HD box.  When I go to on-demand,  I'm not seeing the Watchathon option that appeared in previous years.   How do I  access it t?

This reply has been converted into a comment
Rosedale1

Contributor

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56 Messages

10 d ago

I have an HD box.  When I go to on-demand,  I'm not seeing the Watchathon option that appeared in previous years.   How do I  access it t?

This comment was created from this reply

Administrator

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4.3K Messages

@Rosedale1,

Welcome to the Xfinity Forum. When navigating to the OnDemand section you should see an area specifically dedicated to Watchathon. If you are an X1 or Flex customer you can easily get there by saying "Watchathon" into your voice remote. If you do not have X1 or Flex you will still see the Watchathon banner and additional content available to you in the OnDemand section of your Xfinity guide. When navigating to OnDemand, while it may not be under the Watchathon section, you should still notice more content available to you during this event. 

Please let us know if you have any additional questions. 

(edited)

Visitor

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1 Message

It appears that only a portion of HBO | Max's catalog is available for the Watchathon viewer.  I attempted to watch the Zack Snyder's Justice League movie, but was only allowed to see the trailer.  The same can be said for Hulu as I attempted to watch the Devs series, but cannot seem to access it either.  If this is the case, it is somewhat disappointing for the hype that is given to Watchathon.

Administrator

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4.3K Messages

@user_p11824 

Thank you for posting your questions related to Watchathon here in the Xfinity Forum. Due to licensing agreements with the content owners, we may not have every new movie available for viewing during Xfinity Watchathon Week. We apologize for the inconvenience this has caused. 

Please let us know if you have any other questions related to Watchathon.

lkpolovchik

Regular Contributor

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299 Messages

10 d ago

season 4 of the Handmaid's Tale on Hulu not available thru WatchAThon. Why on earth not?

Note: This comment was created from a merged conversation originally titled WatchAThon
andyross

Silver Problem Solver

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6.8K Messages

That's up to Hulu. Not everything may be available.

lkpolovchik

Regular Contributor

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299 Messages

9 d ago

I noticed that season four of the Handmaid’s Tale is not offered for this years WatchAThon.

Administrator

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4.3K Messages

@lkpolovchik

Thank you for posting your Watchathon question. We apologize for the confusion, due to licensing agreements with the content owners, we may not have every season or episode available for viewing during Xfinity Watchathon Week.

Please let us know if you have any other questions related to Watchathon.

Visitor

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3 Messages

9 d ago

Is Godzilla v. Kong not available during Watchathon? 

Visitor

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3 Messages

9 d ago

I have also experienced the same thing, but with Godzilla v. Kong

Visitor

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1 Message

9 d ago

When I go to on demand and selectthe movie mortal combat which it is listed as free.  I have to select play on hbo max and then it asks me to sign in at hbomax.com/tvsignin I do and select xfinity as my provider and then it tells me it is adding hbo max to my account at $17.99 a month. I thought this was free for a week.  Do I have to add it and then have it removed after the free week?  This seems ridiculous to watch movies that are being advertised as free.

New Poster

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6 Messages

9 d ago

Are only 3 episodes available for us on HBO Max during the Watchathon? So disappointed. Any chances of this changing to offer more this week? Almost wish I didn’t watch the ones I did. 

Thanks!

Note: This comment was created from a merged conversation originally titled HBO Max.....The Flight Attendant...Watchathon

Administrator

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4.3K Messages

@hgl4969 

Thank you for posting your questions related to Watchathon here in the Xfinity Forum. We sincerely apologize for the inconvenience, due to licensing agreements with the content owners, we may not have every season or episode available for viewing during Xfinity Watchathon Week. There are many more full series available during Watchathon that you can watch in their entirety. 

Please let us know if you have any other questions related to Watchathon.

Administrator

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4.3K Messages

9 d ago

@user_10c93d  & @user_b5920f,

Thank you for posting your questions related to Watchathon here in the Xfinity Forum. Unfortunately, 'Godzilla vs. King Kong' and the new 'Mortal Kombat' movies are not available for free during this year's Watchathon event. In order to view those titles, you must have an active subscription to HBO Max. We sincerely apologize for the inconvenience this has caused. Please know, many more movies and series are available during this event and you are able to access them all via the Watchathon section of your OnDemand menu. 

Please let us know if you have any other questions related to Watchathon. 

Visitor

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1 Message

On the xfinity tv screensaver, it specifically states that Mortal Kombat can be watched for FREE during watchathon! Isn't this false advertising??

Administrator

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4.3K Messages

@user_ae69a1 

We sincerely apologize this advertisement was displayed in error. We have corrected this issue and it should no longer be displaying as free during Watchathon. We sincerely apologize for the inconvenience this has caused. 

Please let us know if you have any other questions related to Watchathon. 

Harry3667

Contributor

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55 Messages

9 d ago

I'm a non-X1 customer also.  I find the Watchathon available on OnDemand.  Not all of it, but a lot.

This comment was created from this reply

Visitor

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1 Message

8 d ago

I can see things to play through the streaming web page, but when I log in on the Roku Xfinity Stream App, I see no TV or Movies at all.  It does have an icon about the Watchathon, and 'Thousands of free movies & shows'.

Is this not supposed to work on Roku, or some sort of bug?

Official Employee

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254 Messages

@user_bf13c0 Thank you for reaching out with your concerns! Some content is only available on our TV box. Do you see a section when using the stream app on the Roku that says Watchathon? 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Visitor

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1 Message

6 d ago

Hello,

Episode 7 of "The New Pope" is missing from the free Watchathon offerings. Every other episode is available. Can this be fixed?

Thank you,

Administrator

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4.3K Messages

@user_faf6f8 

Welcome to the Xfinity Forum and thank you for posting your question here. Due to licensing agreements with the content owners, we may not have every season or episode available for viewing during Xfinity Watchathon Week. We sincerely apologize for the inconvenience this has caused. 

Please let us know if you have any other questions related to Watchathon. 

New Poster

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3 Messages

2 d ago

When will the next watchathon be in 2021 (after May 3, 2021)?

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