Visitor
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4 Messages
Sound Out of Sync for On Demand Content
I use an Amazon Fire Stick with the Xfinity Stream application to watch Showtime Content - in this case Dexter Resurrection specifically.
The sound is not synced with the video. Tried logging in/out, restarting the device, network connection is fine. It also seems to happen on other Showtime content and not on some other content (all played via on Demand through the app).
The same process on the cable box and mobile do not appear to have this issue.
XfinityAmandaB
Official Employee
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2.6K Messages
3 months ago
If that does not help let me know.
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user_endnv9
Visitor
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2 Messages
2 months ago
I am having the same issue on the Xfinity app while watching Dexter new season on demand. The audio is out of sync
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user_to1xx1
Visitor
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4 Messages
18 days ago
I see the same thing for all On Demand content on Univision using the Xfinity Stream app. It is very consistent and can't be fixed by restarting anything, and I see the behavior regardless of my connection. The sound delay is 3 or 4 seconds, making the content unwatchable. Live TV on the channel is fine.
6
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Dxdog666
Visitor
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3 Messages
7 days ago
Same issue with all showtime and mgm+ on demand titles.
5
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user_2zy7yo
Visitor
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1 Message
1 day ago
I'm also having the same issue and I only have the app we no longer have a box so it is very frustrating
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