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ANSWERED: What is the Xfinity Accessibility Assistance Large Button Remote?
The XRA Large Button Voice Remote is the next generation, voice-controlled Xfinity accessibility remote that features a flat, stable back with descriptive button labels, vibration feedback and backlit buttons. It’s easy to grip and has premium metal directional keys. For customers who have difficult
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TV
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ANSWERED: How to Program Your Xfinity X1 Remote for TV and Audio Control
You can program your Xfinity Voice Remote to work with your TV and audio/video (AV) receiver, like a sound bar and other pieces of audio equipment. If you have Xfinity X1, Xumo Stream Box from Xfinity, or Xfinity Flex, follow these steps to pair the remote with your TV Box — you can even control it
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TV
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ANSWERED: How to Program Your Remote for Your Xfinity Non-X1 TV Box
Using the Self-Service feature on non-Xfinity X1 TV Boxes, you can find easy-to-use instructions on how to program an Xfinity remote to devices like TV Boxes, DVD players or audio equipment.Access the self-help screen To access the Self Help screen: Press the Menu button on your remote control.Use t
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TV
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Xfinity TV Remote app retired
The Xfinity TV Remote app was retired on Tuesday, February 11. 2025. It has been removed from the Apple Store and Google Play, as well as from Xfinity.com. Customers attempting to use the app may encounter errors and, eventually, won’t be able to use it. We have several alternatives to help ensure y
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Customer Service
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removing residue on remotes
The last two new remotes I've gotten have had a tacky residue on them. Does anyone know how to move it. I've tried 409 cleaner to no avail.
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X1
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help activating my t .v and remote . remote does nothing.
Both the remote and t.v are on. But the remote does nothing. their was not the tab to remove from the remote. no blue dots.
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Non-X1 Service
Official Solution
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Broken remote
My remote I broken and I can’t get a hold of anybody to get it replaced
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X1
Pair Remote
My Xfinity remote won’t let me change channels or speak in remote and I put new battery the blue light only comes on my remote
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X1
Remote
Got a new tv, xfinity remote will change channels. I can cut the TV on and off. But no channel control.
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X1
Removal of tv remote app
Pleas bring back this app with all of its functionality! I enabled me to easily see/scroll through the guide. It is very difficult to read the guide on the tv. The ability to search for on demand is also helpful.
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Xfinity App