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Tivo with cablecard not pairing for premium channels after data id change

Hello, I had to put a new hard drive in my TiVo and a new Data id was generated for the Host. I entered this new ID information into the cable card activation page. All of my non premium channels show up, but the premium ones do not. This leads me to believe that the card is not paired correct

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Non-X1 Service

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@XfinityRobertA I DM'd the cablecard SN, HostID & Data so you should have all the info to identify which cablecard is the problem one.

JMN57

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3 years ago

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Cablecard can't tune all channels / Comcast Tech Support non-responsive

I have two cablecards - one in a Tivo (working), the other in a SD HDHomeRun Prime. Last night, I upgraded the firmware on the SD HDHR and when it reconnected to Comcast, I was unable to tune most channels (HD, news channels, etc) that were available and are still on my TIVO. When the tuner r

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U

I'm having the same problem. CableCard activation pages: Hmmm… can't reach this page cablecardactivation.xsp.comcast.net took too long to respond The phone number sends me to a chat who tells me to use the link that doesn't work.

user_ff484e

commented

2 years ago

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3

U

CableCARD activation page not working

I have a Tivo with a Comcast CableCARD. Tivo support had me reset the Tivo, now I need to re-pair the CableCARD to Comcast. The links in your support site to activate the CableCARD are not working - https://cablecardactivation.xsp.comcast.net/ or http://xfinity.com/activatecablecard both timeout. Ch

Question

I message the information to Xfinity Support - this requires a Tier 3 tech with cablecard expertise. From my end, I am not getting OOB lock. It hunts for OOB and occasionally locks on but continues to search once it does not get the channel li

JMN57

commented

3 years ago

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2

Cablecard can't tune all channels / Comcast Tech Support non-responsive

I have two cablecards - one in a Tivo (working), the other in a SD HDHomeRun Prime. Last night, I upgraded the firmware on the SD HDHR and when it reconnected to Comcast, I was unable to tune most channels (HD, news channels, etc) that were available and are still on my TIVO. When the tuner r

Question

If https://cablecardactivation.xsp.comcast.net/ doesn't work for you and if an employee doesn't help you out here, you're stuck with the standard customer service offerings at 1-800-Comcast, or one of the options on https://www.xfinity.com/support/co

BruceW

commented

4 years ago

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J

Tivo Bolt -- Receiving V52 "no signal" message on all channels

We have a Tivo Bolt that has worked fine for 4 years. Then, last week, suddenly ALL our channels went black...we're getting a V52 error code message on all of them. The Tivo interface works fine; we get our channel guide data through our internet, which we receive from a separate provider. I can see

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All TVs need either: a rental DVR, cable box, or adapter, or for some smart TVs, the Stream Beta app (see https://www.xfinity.com/support/articles/xfinity-stream-beta-app-faqs), or an external device listed on the Stream Beta app page, or a

BruceW

commented

4 years ago

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U

Adding a tv

We watch TV in our living room which has a cable box...we are trying to hook up a tv in our bedroom but not getting any channels....do I need an additional cable box for this tv as well??

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If http://www.xfinity.com/activatecablecard doesn't work you'll probably need to use chat, or call them at 1-877-405-2298 and ask for "CableCARD Repair". These Tivo installation and troubleshooting articles may help: CableCARD Installation Cabl

BruceW

commented

5 years ago

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Tivo with cablecard not pairing for premium channels after data id change

Hello, I had to put a new hard drive in my TiVo and a new Data id was generated for the Host. I entered this new ID information into the cable card activation page. All of my non premium channels show up, but the premium ones do not. This leads me to believe that the card is not paired correct

Question

@ComcastTeds: Since 877-405-2298 seems to now connect to the main customer service reps rather than a dedicated CableCARD group, could you advise the best way for customers who need assistance with a CableCARD problem to proceed?

BruceW

commented

5 years ago

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0

Cablecard not authorized after service transfer to new address

Hi, I moved and transferred my Xfinity TV and Internet service to a new address last week. We're using all of the same equipment from the original address, which worked perfectly there. However the Cablecard (in a Tivo) is no longer able to get channel authorizations. Internet modem and two DTAs are

Question

@natejgreene1 wrote: ... I have a motorola card. Probably is why it is different.Correct. See Tivo CableCARD Installation

BruceW

commented

4 years ago

to the conversation:

0

Tivo with cablecard not pairing for premium channels after data id change

Hello, I had to put a new hard drive in my TiVo and a new Data id was generated for the Host. I entered this new ID information into the cable card activation page. All of my non premium channels show up, but the premium ones do not. This leads me to believe that the card is not paired correct

Question

@themrbob wrote: ... How would I know whether my area uses Motorola or Scientific Atlanta equipment? ...Asking Comcast is the only way I can think of. If it was me I'd call the CableCard number and start by asking if the type of card I have is correc

BruceW

commented

5 years ago

to the conversation:

0

Cablecard not authorized after service transfer to new address

Hi, I moved and transferred my Xfinity TV and Internet service to a new address last week. We're using all of the same equipment from the original address, which worked perfectly there. However the Cablecard (in a Tivo) is no longer able to get channel authorizations. Internet modem and two DTAs are

Question

I have just tried (re)activating my new CableCard using the online portal (https://cablecardactivation.xsp.comcast.net) and to my surprise, as soon as I did that, my HDHomeRun stopped blinking, and Card Validation changed from "none" to "success", ju

andrevieira

commented

5 years ago

to the conversation:

0

HDHomeRun Prime not receiving channel list (VCT=0)

Enticed by the possibility of streaming Xfinity channels directly to my Apple TV by using an HDHomeRun Prime, I recently decided to switch from Sling. Last weekend, went to the store to sign up for TV service and to pick up a CableCard. However, I’m having the same issue with my HDHomeRun Prime as i

Question

@ComcastTambrey wrote: Most smart tv's these days are cable card ready, so when you are looking for a new TV, be sure to check the description to confirm it is cable card ready. ... Actually, no CableCard Ready tv sets have been manufactured f

BruceW

commented

4 years ago

to the conversation:

0

I wish to BUY a TV tuner box. What are my options?

I wish to BUY a TV tuner box to replace the Pace RNG110 which I currently RENT from Comcast. I was told by a rep in a Comcast store near me that they only 'rent' devices. However, xfinty.com states that Comcast does allow 'Customer Owned Equipment' to which I will need to add a Cable Card whic

Question

What is the technical reason for requiring the X1 platform to receive Newsmax/1115? For context, I currently use a Tivo Premiere w/ CableCard.

boblww

commented

5 years ago

to the conversation:

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How to get newsmax channel 1115 on comcast

Cannot get newmax

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@natejgreene1 Also, just out of curiosity what brand of CableCard? Mines a Cisco/SA, so I wonder if that's why I don't see Data ID anywhere.

JosephMor

commented

4 years ago

to the conversation:

0

Tivo with cablecard not pairing for premium channels after data id change

Hello, I had to put a new hard drive in my TiVo and a new Data id was generated for the Host. I entered this new ID information into the cable card activation page. All of my non premium channels show up, but the premium ones do not. This leads me to believe that the card is not paired correct

Question

Just how are you watching Comcast TV? Are you using a CableCard device?

Andyr1

commented

5 years ago

to the conversation:

0

Xfinity Watchathon Week 2020

Starting Monday, May 11, 2020 and continuing through Sunday, May 17, 2020, the biggest week in television history is back!If you’re an Xfinity TV customer with access to Xfinity On Demand, watch thousands of episodes from TV’s top networks, premium channels and subscription On Demand services. Catch

Question

Yes, but you'll need to pair the card with the Bolt, see https://www.xfinity.com/support/articles/pair-activate-cablecard. You might be able to do it using http://www.xfinity.com/activatecablecard, but you'll probably need to call them at 1-877-405-2

BruceW

commented

5 years ago

to the conversation:

0

Swapping Cable card

My Tivo Roamio bit the dust and I am replacing it with the Tivo Bolt. Can I take out the cable card from the Roamio and use it in the Bolt. Thank you.

Question

@themrbob wrote: ... I have followed the steps on www.xfinity.com/activatecablecard without success.Like it says on https://www.xfinity.com/support/articles/pair-activate-cablecard : If after Guided Setup you have waited 45 minutes and still do not s

BruceW

commented

5 years ago

to the conversation:

0

Cablecard not authorized after service transfer to new address

Hi, I moved and transferred my Xfinity TV and Internet service to a new address last week. We're using all of the same equipment from the original address, which worked perfectly there. However the Cablecard (in a Tivo) is no longer able to get channel authorizations. Internet modem and two DTAs are

Question

ALL video is digital and encrypted. Some form of cable box, streaming device, or CableCard is required. The closest to a boxless solution would be if you had a Roku TV, as you could then use the Xfinity app from Roku.

Andyr1

commented

5 years ago

to the conversation:

0

Is equipment (cable box) required to view local channels with the most basic tv package?

I am in an apartment and have a basic cable package for receiving the local channels. Do I need any equipment from comcast to receive these channels or do they come via coax with no equipment required. I am having a hard time getting a consistent answer from Comcast.

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@ComcastTeds wrote: @BruceW Our team is looking inrto the phone routing now for that number. Ted, do you have any updates on this, or on the best way for customers to get help with CableCard issues?

BruceW

commented

5 years ago

to the conversation:

0

Cablecard not authorized after service transfer to new address

Hi, I moved and transferred my Xfinity TV and Internet service to a new address last week. We're using all of the same equipment from the original address, which worked perfectly there. However the Cablecard (in a Tivo) is no longer able to get channel authorizations. Internet modem and two DTAs are

Question

Main cable boxes are NOT for sale to users. You have no control over the software and firmware used.The closest to a user-owned box you can use is something like a Tivo or other device that uses a CableCard.

Andyr1

commented

5 years ago

to the conversation:

0

PR150BNM ethernet port

Could someone point me to the manual that describes how to configure the PR150BNM's ethernet port?

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