larry_sa05258's profile

Contributor

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23 Messages

Wed, May 26, 2021 3:24 PM

I wish to BUY a TV tuner box. What are my options?

I wish to BUY a TV tuner box to replace the Pace RNG110 which I currently RENT from Comcast.

I was told by a rep in a Comcast store near me that they only 'rent' devices. However, xfinty.com states that Comcast does allow

'Customer Owned Equipment' to which I will need to add a Cable Card which will be provided to me by Comcast.

What devices qualify & Where can I purchase? Any guidance and recommendations are appreciated.

Thank you.

Responses

Official Employee

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369 Messages

4 m ago

Hello and Happy Wednesday, larry_sa05258! I hope you’re having a great week so far! I also appreciate you taking a moment out of your day to reach out to us on our Community Forums! You’ve reached the best place and perfect person to help with virtually all of your account needs!

 

Going forward, I truly appreciate you taking the time to pose this question regarding our CableCARD services and I'm happy to help. Typically TiVo among a few other manufacturers makes great video devices that you can own and are compatible with our CableCARDS! To learn more information on how the process works and how to purchase recommended devices, please follow the details provided here: https://www.xfinity.com/support/articles/about-cablecards

 

Thanks again for all your time and interest! 

(edited)

Contributor

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23 Messages

I do not want a Tivo. That's overkill.  All I want is a simple tuner box with the same features/ports that my current RNG110 has.

(I'd just buy this RNG110 but Comcast won't sell it to me.)

Your link defined what a Cable Card' is. That's not my question.

My question remains, I repeat.......  What devices qualify & Where can I purchase?

Please be specific. Thank you.

(edited)

Official Employee

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2.9K Messages

We don't have a specific list of cable-card options available because out of the few that are available, they are also compatible. 

For the most part, this is going to be either a TiVo or a TV that is CableCard ready.

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Contributor

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23 Messages

4 m ago

Can you name ONE device besides Tivo that's compatible?

Can you name ONE source/store where I can buy?

Official Employee

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2.9K Messages

Most smart tv's these days are cable card ready, so when you are looking for a new TV, be sure to check the description to confirm it is cable card ready. 

As for brands more similar to TiVo, I believe Ceton or Silicondust also make boxes you can use with your cable card. We highly recommend researching the options out there to make sure you get something that best fits your needs. 

If you are finding that personal equipment isn't really working out for you, we are more than happy to review your current services and equipment and see if there are other leasing options available that would be a better fit. :)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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BruceW

Gold Problem Solver

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22.8K Messages

4 m ago

@larry_sa05258 wrote:

I wish to BUY a TV tuner box ...

Please see https://forums.xfinity.com/conversations/tv/answered-can-i-buy-my-own-dvr-or-cable-box/602da485c5375f08cd803339

Be aware that many of the devices listed there are obsolete for one reason or another.

(edited)

BruceW

Gold Problem Solver

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22.8K Messages

4 m ago

@ComcastTambrey wrote:

Most smart tv's these days are cable card ready, so when you are looking for a new TV, be sure to check the description to confirm it is cable card ready. ...

Actually, no CableCard Ready tv sets have been manufactured for a decade or more.

Contributor

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23 Messages

4 m ago

Thanks Bruce but I already saw that post and NONE of the non-Tivo products were available to purchase at any store websites I searched.

If I've missed something, please advise.

If you have personal experience doing what I'm trying to do, I'd like to hear more about how you resolved it.

What box did you use?

Where'd you get it?

Thanks.

Contributor

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23 Messages

4 m ago

Where can I buy Ceton or Silicondust boxes?

Official Employee

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2.9K Messages

We recommend doing your own research when it comes to 3rd party devices so that you can find the equipment that works best for you and can purchase them as you see fit. 

 

Please be sure to check the guide that @BruceW provided too, as it provides a lot of great info to keep in mind while shopping.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
BruceW

Gold Problem Solver

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22.8K Messages

4 m ago

@larry_sa05258 wrote:

... If you have personal experience doing what I'm trying to do, I'd like to hear more about how you resolved it. ...

I've been using a Tivo Roamio DVR since 2014. I never tried the cable-box-only route, so I can't help you much there. But you can find more info on Ceton and Silicondust at https://www.google.com/search?q=Ceton and https://www.google.com/search?q=Silicondust.

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