Hi, I've been having a problem where I get a message that reads "This channel is temporarily unavailable" when I try to watch several channels. I've tried rebooting my cable boxes and have done a system refresh, but the problem persists. How can I get this resolved?Thanks

I would like to disable wifi and just use ethernet. There are 4 ethernet ports on the router/gateway which would connect everything I use including TV.  What is the process to make this conversion? TIA for your help! 🙂

I don't want my email address to be my community forum ID. I don't recall ever being given the option of choosing an ID for the forum. Can you help me change it? Thanks

This is the first time since I have been a customer that I have gone over my monthly data allowance. I am transferring my files from OneDrive to a hard drive after I discovered it lost over four years of videos, handouts, and notes for an advanced Acupressure certification program. Most of the infor

Hi there. I was wondering if the XB7 router supported WAN aggregation (802.3ad). I understand the XB7 has a 2.5 GbE port, but my current router doesn't include one. The router (Asus RT-AX88U) does support WAN aggregation. I didn't see anything in the gateway that would indicate it does, but thought

As of this morning, I was having several issues including guide error messages and TV Land no longer available. Guide message was basically saying not available. No other error code. I did a system reset. Thoughts?

I have an Arris S33 cable modem and a LinkSys router that has been working fine. I now want to switch to a new router and still use the existing S33 modem.  When I change the modem-router connection to the new router the new router has no internet.  I thought I only had to activate the mo

I have Ultimate TV package. I signed up for TWINS TV through MLB @$99.00 for the year before Xfinity came online with the TWINS channel. Do I get this channel for free with my Xfinity package and can I cancel the MLB package?

There is a large tree that has been uprooted by wind and is now resting. It’s full wait on the cable lines in front of our home.

I am trying to add a secondary email address for my wife to my account. I'm able to create a new user linked to my account, but I can't seem to get a new email address for her. What's going on? Note that I used to have a secondary email address on xfinity that I used when I suspected it would resul

The XFi app usually shows a list of my Pods and what devices are connected to which Pods/Gateway.  Yesterday, the XFi app started displaying: "Your Gateway may be offline", but my WiFi was working properly.  Is there some problem with the XFi app?

How do I delete old mobile phone number?

Starting on Monday 6/24/24 we have received a touchscreen is jammed at 3:25 pm and then Signal Interference Resolved at 3:37 pm. We don't know why this is happening, nothing seems to be wrong, all of the doors and windows are closed. What could be causing the issue?

I am signed up for the automatic payments. If I make a payment before my withdrawal date, will my next scheduled payment still be pulled from my account?

Hi, I've found this similar situation (‎Add spouse's name to bills | Xfinity Community Forum) from another user, but the links on that response are broken. Could you please guide me on how to do that?

Where can I find the 'do it yourself ' vacation hold link please?

We are a dual career family working from home and having a reliable internet connection is a must for my household to earn our income. I’ve been through incompetent customer support calls who run by the “restart your modem” script. They even put a ghost technician appointment on my account that keep

Does Comcast have a channel which can display multiple channels at one time (like a quad chart - one selected for audio)? If not when do they expect to provide this simple and popular feature?   Cox, Charter, and AT&T had this but I have not seen it with Comcast. I can't even PIP because the Comcast

I can’t log into my Wi-Fi on any new decides because I for got the password

Every night around 10:00 PM signal strength on 16 channels drops, ranging from -2.8 to -5.8 dBmV, upstream drops to one channel, connection is lost, requiring a reboot of my modem to get reconnected. During the day signal strength ranges from 2.4 to 3.4 downstream and 47.3 to 48.2 dBmV on four chan