1 Message

Wed, Jun 29, 2022 6:40 PM

I need to add my spouse name to my XFinity bills


I've found this similar situation (‎Add spouse's name to bills | Xfinity Community Forum) from another user, but the links on that response are broken.

Could you please guide me on how to do that?

Accepted Solution


Official Employee


689 Messages

2 m ago

Hello @user_d06029. I am sad to hear you are having issues adding your spouses name to the bill. I can add it manual on my side. Let's get your account pulled up and get your spouse added to the bill. Please send me a direct message with your first and last name, along with your complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.   

Here are detailed steps to direct message us:  

  • Click "Sign In" if necessary 
  • Click the direct message icon
  • Click the "New message" (pencil and paper) icon 
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
  • Type your message in the text area near the bottom of the window 
  • Press Enter to send your message 
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