I submitted a cancellation request by phone yesterday, but I haven’t seen any update in the app and haven’t received a confirmation email. Can you help me confirm that it’s actually being processed?

Do not believe anything customer service services to you. I canceled my mobile plan a month and a half ago, but they conveniently forgot to cancel it, and I was billed for an extra month that I did not want. now I found out that when I called to change my Internet plan two weeks ago that she lied ab

I am requesting an immediate escalation regarding an unresolved service outage and a missed technician appointment. Our Comcast/Xfinity service has been out since Wednesday. We had a confirmed technician appointment yesterday between 5:00–7:00 p.m. We confirmed the appointment and subsequently recei

I am trying to sign up for the 1-year free mobile promotion. I currently have zero mobile lines, but the online checkout says I am over my line limit. Please check my account's credit tier or line capacity limit and manually override it to allow the new line.

I want to dispute a debt of $117 I never get a debt with you I paid everything I don’t understand why you report me and affect my credit score if I paid everything delete this debt and get out of the collection report

My rv will not connect it shows having trouble restart

I cannot continue to pay $265. per month. I want to eliminate the tv, which I haven't used in years and keep the internet. If that isn't possible I'll return all the equipment ASAP and close the account. Thank you!

The website appears to be not allowing me to pay my bills. I tried calling (unable to process, call back later it said), tried on mobile (Something went wrong, please try again later), and of course on the website for the past few days. I was not notified there would be an outage or whatever is goin

I am trying to watch a movie called “Shiver” on Fawesome.tv, but a different movie with the same title keeps playing instead. I originally found the movie while searching on the X1 platform, and the listing for the movie said “Play on Fawesome.tv”. Both movies are from this year (2026), but my movie

My DPP limit was changed on the new address. The old address had a DPP limit of $ 8000 and it is now dropped to $ 2000. This is causing issues, while upgrading my phones. I tried contacting Xfinity on this multiple times, but no resolution was provided. I even gave consent for a soft credit check, s

Add spouse's name to bills Hello, I’ve added my spouse as a Manager to my account with the main goal to see his name on bills. Please advise what I should do to add her name to our bill? Bests,

Why did my bill go up over 100 dollars?

MULTIPLE TIMES I CALLED XFINITY, MULTIPLE TIMES I TOLD THEM THE ACCOUNT HOLDER HAS DIED AFTER A LONG LIFE OF 97 YEARS. I WAS TOLD RETURN THE EQUIPMENT AND THE ACCOUNT IS CLOSED, THERE'S A REFUND OF $53.00. I HAD THIS COVERSATION WITH XFINITY MULTIPLE TIMES AND WAS TOLD THE SAME THING: NO PROBLEM, WE

"I am using a TiVo box with a Motorola CableCARD. My channels are showing a V58 error. I need a technician to manually input my Host ID and Data values into the billing system and send an Invalidation and Re-Auth Signal (Cold Hit) to repair the card's pairing."

I recently bought a plan for my home and I was told it would be delivered 2 biz days but it was delivered already and I am not in my new appartment yet it was left at the door what if its stolen

Intento hacer un pago y la aplicacion me bota error