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Xfinity Scam

I am following up on ticket [Edited: "Personal Information"]. I have not yet received my compensation for what Xfinity's lack of accountability. Xfinity was aware of a scam and did not warn or notify customers in any form. I was taken for $960.00 and want to be compensated for that scam as Xfinity k

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@BruceW​ I want to thank you for your help! I went ahead and installed the Unifi UCI and I am not getting any drop outs full speed that I am paying for. I’m also happy that it integrates with my Unifi network. I’m surprised xfinity  didn’t adv

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Are these levels ok?

Cable Diagnostic Status: Good Action: Your setup looks fine. If you are still experience an internet issue, the Netgear Cable Knowledge Base can provide additional troubleshooting info. Internet Access: Downstream Status: Upstream Status: Refresh Save Cable Diagnostic Info Frequency start Value This

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@user_81ydqm Thanks for reaching out to us, the information that @BruceW provided should help you to be able to have another phone line in your home.

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Second Landline Phone

My dad has a landline through his xfinity account. He has a special Clear Caption phone (for hard of hearing) plugged into the modem in the living room. We would like him to have a second phone, does not need to be another clear caption phone, in his bedroom in case of an emergency. How do we do thi

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user_67pu75 Thanks for reaching out today about your payment plan issue. This certainly isn't the experience we want for our customers, and if you still need assistance we are happy to help get this resolved for you.  Can you send us a direct me

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Absolute disgrace of a company

WAS a customer for 8+ years until today. My family and I had fallen on some hard times recently. I set up, and was eligible for, monthly installments on my past due amount. Paid the $50 set up fee, received my confirmation, and I thought that was it. I was good. Come the 27th, they decided it would

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@XfinityAngie​ What would this chat be for? Also I don't need directions on how to open a chat.

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Why is nothing working in the accounts pages?

I am trying to find out where to go to turn on email for my other accounts. But nothing is working! All the pages are blank or do not exist. WHAT IS GOING ON?

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Absolute disgrace of a company

WAS a customer for 8+ years until today. My family and I had fallen on some hard times recently. I set up, and was eligible for, monthly installments on my past due amount. Paid the $50 set up fee, received my confirmation, and I thought that was it. I was good. Come the 27th, they decided it would

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I don't necessarily like Xfinity webmail either, (tech people don't use webmail) but I have been so busy with tech stuff I didn't seek out mail programs but in the future I will if they are going to shut it down... as I will be forced.

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Why is nothing working in the accounts pages?

I am trying to find out where to go to turn on email for my other accounts. But nothing is working! All the pages are blank or do not exist. WHAT IS GOING ON?

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For some reason this page was unavailable the day I was looking for it. I certainly know which is the primary ID as I've had it for almost 30 years. Sigh.

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Why is nothing working in the accounts pages?

I am trying to find out where to go to turn on email for my other accounts. But nothing is working! All the pages are blank or do not exist. WHAT IS GOING ON?

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Thank you for all this very helpful information. If I am keeping my @Comcast.net email address, what is the simplest way to preserve my Comcast folder structure in Yahoo?  Will this migration tool work for me?  Seems like the comment is th

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Solved! Comcast/Yahoo email migration

It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y

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Can't access email blouwhite@comcast .net

 commented 

7 hours ago

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comcast.net

why can i not access my comcast.net email

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a return ticket for equipment. There is no UPS store with in 50 miles , I need a call tag to pick up this equipmenet.

I need to return equipment & there is no UPS store with in 50 miles of me. I need a return authorization tag to take to my local shipper so I can sent this equipment back.

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