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Migration Spam email
Beware of migration spam email. Just an FYI. More people who see things like this the better. Note: I removed any links (URLS) I just got this. From [Edited: "Personal Information"] Dear User,To avoid losing access to your email, please upgrade to the latest version as soon as possible.
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@user_de9d3f I'm sorry to hear about your loss, my condolences. You will need to activate the NOW service and request to have a professional installation order. Since this address hasn't been activated for over a year, it will require a technician to
Need to hook back up a cable to the house that was cut when a car crashed into a pole.
Hello - I have a 2nd house that used to have cable modem service. The owner past away (it is now my house) and we canceled about 4 years ago. I need to hook up Prepaid NOW service, but I noticed that the cable line from across the street was never rehung after a car crashed into the telephone pole a
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There is no check box to put an X in.
Email migration to Yahoo
Dear Tom Karinshak, I have been a customer of Comcast/Xfinity for more than 24 years and I have never been more disgusted than today. We migrated one of our email addresses to the Yahoo platform that you promoted and it is filled with ads - every 15-20th email is actually a paid Yahoo ad and ads lin
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universal tickets
I redeemed the free universal tickets and received a code, but when I went to redeem them, I accidentally copied the 2fa code to log in without writing down the code for the tickets. I can't figure out how to find that code - it's not in my redeemed benefits page. Can you please guide me?
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Customer Service
There is nothing in the email that says where to redeem .everything leads back to Xfinity app which my offer is not showing redeem ..it's very sad that your representatives in the call center have no idea how to help..Do better with you t rewards I'm
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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It depends on where you live. I am in Utah and I don't have Fox.
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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Need to hook back up a cable to the house that was cut when a car crashed into a pole.
Hello - I have a 2nd house that used to have cable modem service. The owner past away (it is now my house) and we canceled about 4 years ago. I need to hook up Prepaid NOW service, but I noticed that the cable line from across the street was never rehung after a car crashed into the telephone pole a
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Customer Service
Hi there, @user_trcdr4. Thanks for reaching out to us here on the Community Forum. We can check to see if there are any additional details on this notice. Please send a direct message to us by clicking the chat icon in the upper right corner of the p
Copyright infringement
I got the following email: An important alert about your Xfinity Internet account This is an alert under our DMCA repeat infringer policy Account Number: [EDITED: Private information.] This alert is to let you know we’ve received a notification of alleged copyright infringement associated with your
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The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
GameStop $10 reward
Code is not there. When I go to the Gamestop website it says card is not valid.
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Excellent, I am very glad to hear that was resolved. Thank you for posting that for us here.
Gamestop perk not working
For the members benefit, it says click the unique link but when I do, it takes me to a page that says "your egift cannot be viewed at this time"
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user_o2prfr, No problem. It’s truly my pleasure to help! Before we wrap things up, and while I have you here, would you like me to take a quick look at your account to make sure you’re getting the best products and services available toda
Not receiving emails from a certain address
I'm all of a sudden not receiving emails from an address that I have been communicating with for years – they can receive my emails but I'm not receiving theirs... it's not even going to my spam folder. Their email is in my address book and I've marked their address as "Not Spam". They received a re
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Thank you! I just followed your directions.
I redeemed Universal tickets but doesn’t show anywhere
When I redeemed the free Universal Tickets I got an email so I went to the email thinking the code was there and instructions were there as well. The email said to go back to my redeemed benefits for my code and instructions on how to redeem it but when I went back there was no redemption code or an
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user_5bkhsq Thanks for letting us know! Please send us a direct message, so we can get a maintenance ticket open for you to fix that box. How to: Direct messaging within the forum
External Cable Box cover on house is off/unlatched/won't close
I've got it temporarily covering the outside cables, but this box needs replaced! How do I get this fixed?
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That wonderful news! Thank you for checking on it again, enjoy! Sometimes it can take up to two hours to be updated and ready to be redeemed with other sites.
Rewards - Get $10 to Shop at GameStop - Reward Claimed but Link not Working
I claimed today's GameStop reward, but there is no unique link for me to click to claim the $10 gift card. When I click Visit GameStop, I receive this error message:
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I'm with you. Will this ever be resolved. You can't get a straight answer from Xfinity.
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WPTV Channel 5 back!
I am beyond upset that WPTV (NBC) was taken out of our programming. I understand there are negotiations and agreements but this is one of the core channels that every Cable company must offer, the fact that I am paying a lot of money for Xfinity Services and that they don't want to negotiate such an
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