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“Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment
Lost of ABC Stations
Will Xfinity issue a monthly credit for the lost station? ABC is the main local station I watch for news and programs. Billing has consistently increased and we're getting less services.
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Lost of ABC Stations
Will Xfinity issue a monthly credit for the lost station? ABC is the main local station I watch for news and programs. Billing has consistently increased and we're getting less services.
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Customer Service
Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
Disruption of channels
I’m very concerned that I am no longer able to access NBC which involves many shows that I like and the corresponding shows on Peacock because it’s an affiliate of NBC. When does Xfinity expect to finalize an agreement with the management of NBC to reinstate these stations. It is very frustrating to
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@user_ff0u9g In order to assist with cancelation and to access your account, we'll need for you to send us a Direct Message. In the DM, please provide your full name and service address. We look forward to your message. To start a Direct Message: C
I want to cancel my service today.
I want to cancel all my Xfinity/Comcast services today. Thank you.
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@MacLady Excuse me, but if Comcast customers who PAY for their emails are denied help at Yahoo, that's bad. I assume we WILL be able to get help with email issues? I hope some admin will answer this. The address remains the same. I cannot change e
Why does Xfinity keep censoring my emails?
I get a lot of phishing emails that I need to report to the hosting servers. For example, Survey Monkey and Wix are hosting the latest spate. [Removed Malicious Links]But Xfinity always blocks me with these 'non-delivery report' emails. !!!!! Why are they censoring these important reports?And the ir
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Customer support
I need to cancel my service. I do not want a phone call. I just want to cancel.
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Customer Service
They cancelled service
We signed up with a promotional package. Tech came by and said we needed the cable brought to house, which happened in a decent amount of time. Then nothing. I did a chat and was told a modem was never ordered. Also had to add cell service. Whatever. Modem was supposed to come 2-3 business days. Nev
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Customer Service
Ok, I just finished setting everything back up and my email appears to be working correctly for now with the new IP address. Emails I send to myself are going to my inbox. I'm assuming this will hold true with email I send to others with comcast.net
Emails I send to myself and others with comcast addresses going to Junk
Emails I send to myself from any of my devices are going to my Junk folder in MacMail and also the Spam folder on the xfinity website. This started several months ago and happens when: 1) sending from iPhone 16 Pro 2) sending from my older iMac (Catalina 10.15.8) 3) sending from my 2025 MacBook Air
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Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know Comcast pays
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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I want to cancel all my Xfinity/Comcast services today. Thank you.
I want to cancel my service today.
I want to cancel all my Xfinity/Comcast services today. Thank you.
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Cancel cable and WiFi
What items needed to be returned. I want to cancel tomorrow May 5th
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Customer Service
We appreciate you reaching out here to schedule cancelation, @user_ff0u9g. We're sad to hear you need to cancel. Is there anything we may do to change your mind or transfer service if moving? Either way, we can assist.
I want to cancel my service today.
I want to cancel all my Xfinity/Comcast services today. Thank you.
Question
Agree…looking at options
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Oh, no! We're sorry to hear you're having trouble with your internet connection, @user_ns77cy. We appreciate you meeting us here, so we may assist. It sounds like you've tried some troubleshooting already. Did you also check the coaxial cable at the
Internet not working
I have an active account with internet essentials . I am having issues with my internet connecting. No matter if I have unplugged the box it still does not work and it has been this way all day
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user_8sjtco Our local teams should have the utility easement information for your location. We would be more than happy to reach out to them directly for you. Our team will respond to your direct message shortly.
Property Easement
Like many others, I am trying to communicate with Xfinity trying to find access to an easement Comcast claims they have on my property. I have gone through chat and provided my address information and asked for documentation, but all I get back is a question asking what services can I help you with.
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Thank you for reaching out here. Though we hate to lose you as a customer I can definitely assist you with that request. Can you send me a direct message with the full name and complete address for your service? To send a direct message. • Clic
XfinityJohnG
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Customer support
I need to cancel my service. I do not want a phone call. I just want to cancel.
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