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International Roaming is not working

Hello - I’m currently traveling to the EU and my internationally roaming is not working. It is showing a satellite connection(such as Satellite SOS or "no signal" indicators) instead.

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Movies disappeared from my purchases

I got some movies from the rewards program when I was a regular xfinity customer. Now that I transfer from regular xfinity services to "xfinity now" customer, all those movies are gone from the stream app under my purchases. I thought those movies were mine to watch forever. I contacted support via

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Repair to Coaxial Cable Line:

I need the line going into my home repaired asap work from home and need it replaced asap

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Bufferbloat to the max with 1.2gbps down and 35mbps up - XB8-T

I am extremely desperate right now-- this is a cry for help 😭. Xfinity says they're not doing any network improvements and nothing is down in my area. I think it's easier to show the types of 'spikes' in latency I see through my internet connection: I'd love to seek any help possible from any stran

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It tells me to refresh but when I do nothing happens

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Activate flexbox

I need you to activate my flexbox

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can't access voicemail

Why can't I access voicemail? Everytime i call *99 it says all circuits are busy.

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How to return the free apple watch SE3 from promotion?

Hello, I got a call from Xfinity official phone number about a free apple watch promotion but with only $10/mo for 3 years. He said it has data and wifi so I was expecting it to have a new phone number but seems it needs to be connected to my phone. And looking at other support forum posts, seems ma

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internet theft

My neighbor steals my wifi password with an app from google play. this is several times a day and if i dont use the wifi they yell obscenities through the wall, Ive also caught them changing names of the devices on the xfinity app but if i pause them they change them back and then im blocked .How or

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@user_yqk59d I do understand your frustration, and we would like to see what we can do to help you get everything resolved. Can you see if there is a chat Icon option with these directions? Please send us a direct message with your full name and serv

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Horrible Service have a 1200mbps package and barely get 12mbps

Been dealing with customer service or so called customer service weekly for over 3 and a half months, multiple escalations, multiple promises made and broken, multiple wrong technicians sent to my residence to fix problems inside when the problem is a line on the pole outside. Have to jump through h

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Thanks for keeping us posted on your results. We'd still like to work towards getting this resolved by looking into the issue on our end as well. Please send us a direct message with your full name and service address, to get the ball rolling! Here a

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Regional Routing Fault: MN/WI traffic detouring through Denver/San Jose (ibone bypass)

Issue Summary: I am located in the Roseville, MN / Wisconsin node. I am experiencing a "tromboning" routing issue where traffic destined for the East Coast (Chicago/DC) is being sent to Denver and San Jose before returning East, adding 60ms of unnecessary latency. Proof of Local Low Latency (Chicago

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Hi there @user_v0i219! @Latoque is correct, you can absolutely keep your comcast.net email address, but you'll eventually need to transition. Please keep in mind, as mentioned that once the current system is sunset, failing to accept the migration co

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Yahoo email migration optional

On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?

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@XfinityBrianH​ pretty sure I didn’t have a question, I made a statement about the horrible quality of service I’ve recieved from xfinity, incase your wondering, yeah the line your employee diagnosed now going on almost 4 weeks ago that I’ve been hav

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Horrible Service have a 1200mbps package and barely get 12mbps

Been dealing with customer service or so called customer service weekly for over 3 and a half months, multiple escalations, multiple promises made and broken, multiple wrong technicians sent to my residence to fix problems inside when the problem is a line on the pole outside. Have to jump through h

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Thank you for reaching out to us in our Xfinity Community forum @user_agy2f1. We appreciate you and your time. I will be happy to help you.  

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I have deadspots in my home

I have dead spots in my home, and since I have xFi Complete, I should be able to get an evaluation to get free wifi extenders. I don't know how to do this though. When I test my home network, it tells me that I have spotty zones, but only leads me to buy an extender, which I don't want to do since r

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Price increase for nothing bring back the older please it's cheap for a reason and all we can afford I thought late fees this long [Edited]

The problem is system wide. The company needs to go back to the original speed and price we have had for years, and make the $14.95 an optional upgrade. I have already called about this today and no one could fix it. I will need to leave this service if it cannot be fixed. We do not want an improved

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I have deadspots in my home

I have dead spots in my home, and since I have xFi Complete, I should be able to get an evaluation to get free wifi extenders. I don't know how to do this though. When I test my home network, it tells me that I have spotty zones, but only leads me to buy an extender, which I don't want to do since r

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Cancel Internet service

I wand to cancel Internet service for the time being

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ABC!!

Not only do you already charge a ridiculous amount but can’t keep Scripps contract without another price gouge! It’s amazing other carriers can keep things going! Loyal customers have not received any compensation yet can’t access anything on ABC. I’ve received no updates, no money from you! FIX THI

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Please bring Channel 7 back. Majority of the shows I watch is on this channel. Looking into buying an antenna and cancelling.

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ABC Denver 7

Can ABC/Denver 7 programming be added back to our stations please?

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