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Your Xfinity account is already linked to another Peacock account.
I transferred services from one house to another. Peacock access was included as part of my internet subscription at both houses. However, when I try to activate Peacock I receive the error "Your Xfinity account is already linked to another Peacock account." These are the steps I take: Login to xfin
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Sign-In and Account Management
We cannot see or access your account information from the public side of our Community Forums. For clarity, was it a full disconnect on your account? If service was fully disconnected recently, a refund would be processed within 30 days of the cancel
I’m still waiting for my money that was taken out of my account
So I can see that this has happened to other people there was no balance that I owed so I’m still wondering why I haven’t received my money back
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DHCP Lease Renewal too short
Hi all, I frequently broadcast livestreams and/or participate in long video calls, and I deal with intermittent disconnects on regular short intervals (30 minutes, usually). After extensive troubleshooting, I have isolated the issue to unusually short DHCP lease renewals on Xfinity's end. I would li
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Your Home Network
@user_j2kybq We appreciate your time in reaching out to our team here on the Xfinity Forums. As sad as we are to hear that you are looking to cancel services, this is something that we can help you with. Since I do need to access your account details
Cancelation
Need to cancel my subscription. Or set an appointment for someone to call me. Xfinity is making it really hard to cancel.
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The concern is not "Home Security Rules And Automations" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Cancelation
Need to cancel my subscription. Or set an appointment for someone to call me. Xfinity is making it really hard to cancel.
Question
user_7iht0i Welcome to our community forum! You've reached the perfect place to get help with upgrading your TV package. It sounds like you live in a community that provides Xfinity service, so I'll need to collect your information and help. Pl
Unable to Make Changes to My Account
I want to upgrade my TV bundle plan. The service in my apartment complex cannot be changed online requiring me to speak with a customer service agent to make any changes. How do I reach a person to make the changes?
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Unable to Make Changes to My Account
I want to upgrade my TV bundle plan. The service in my apartment complex cannot be changed online requiring me to speak with a customer service agent to make any changes. How do I reach a person to make the changes?
Question
@user_qmxw3p Hello and thank you for taking the time to reach out to us here on our Xfinity Forums and letting us know that you had a ticket created for a billing concern. Since I will need to access your account details, please send us a DM to Xfini
tickets
if i got told there was a ticket created for a promotion that was never added to my account few weeks passed no resolution no ticket created after days of calling and asking if there's any update how does this happend?
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To split from a relative's Xfinity Mobile family plan and start your own, you must complete an Account Ownership Change. Both you (the new account owner) and the relative (the current account owner) must contact Xfinity Mobile customer support togeth
Trying to switch from a relative's plan to my own
I am currently under my mother in laws mobile plan with Xfinity. I want to get my own, and I have the deal for a free year. Me and my wife both have service through her. I want to switch, but I just want to see if I can still get the deal, or if there will be an issue. I tried doing it online and it
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The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
tickets
if i got told there was a ticket created for a promotion that was never added to my account few weeks passed no resolution no ticket created after days of calling and asking if there's any update how does this happend?
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Accepted Solution
Hey @user_r54ery , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your bill. I would be more than happy to offer my assistance looking into this further for
Billing Discount
I’m enrolled in autopay and I have the $30 month guarantee on my invoice but I was charged the full monthly $50.
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I have my receipt as to my last bill I know you can check also Everything was paid up to date when I change my service So to me everone is saying the same thing please check my last day of service date
I’m still waiting for my money that was taken out of my account
So I can see that this has happened to other people there was no balance that I owed so I’m still wondering why I haven’t received my money back
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Concern moved here to the TV help section.
Tv
Why am I only seeing Welcome connecting to your entertainment experience. I have rebooted twice
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Enable International Roaming Using the App: Sign in to the Xfinity app or your online account, go to the Services tab, select Mobile, and navigate to International Travel under the Activity tab to verify that roaming is turned on. On Yo
Traveling and no access to cellular
I’m traveling and I cannot make any calls, I upgraded to premium unlimited to get international calling and it is still not working, but I am certainly getting charged for it. Please help!!!
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Hello @user_uvg0p4, thank you for taking the time to leave a post. Sorry to hear your internet isn’t working. I know how frustrating and disruptive that can be, especially when it’s something we rely on every day. Just to help us narrow this down, ha
XfinityMarshante
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18 hours ago
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Internet
The internet is not working
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