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Thanks for the update and glad to hear it's currently working, @user_ih5qqm. Anytime things aren't working as expected, it's frustrating. I'm not sure if there were any changes on our end. I have not been alerted to such. However, as I also use my co
IMAP Password on 3rd Party Apps
IMAP PASSWORD NOT SYNCING is a repeated issue for Xfinity. The current one is dragging on for 2 straight days. I am unable to receive Comcast’s emails on neither Apple Mail or Outlook. Turning the iPhone off and on no longer fixes the issue.
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Cisco VPN Anyconnect stopped working
About three days ago (after years of using) my daughter started experiencing issues with connecting to her George Mason University VPN via vpn.gmu.edu, vnp.gmu.edu/student via Cisco AnyConnect client. Cisco client cannot reach the domain, suggesting No Internet. Internet keeps working just fine. She
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Your Home Network
Thank you for this, might be useful in the future because as I previously stated, this has been going on intermittently for a while and seems to be prompted either by an iOS update or patches on Comcast’s side. On Day-3, as on previous interruptions,
IMAP Password on 3rd Party Apps
IMAP PASSWORD NOT SYNCING is a repeated issue for Xfinity. The current one is dragging on for 2 straight days. I am unable to receive Comcast’s emails on neither Apple Mail or Outlook. Turning the iPhone off and on no longer fixes the issue.
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user_wdi4ua Thank you for giving us the opportunity to assist you with your account, please reach out to us again if you have any other concerns we can assist you with.
Cancellation of Services
I need to cancel my Xfinity subscription effective May 1, 2026, as I'm moving to a new apartment which already has a Wi-fi.
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I believe I re posted my question in the correct forum, At first I mistakenly used a previous conversation and added my new question to that.
Xfinity Landline using a dedicted modem is no longer working
Hi I have an xfinity landline using a separate modem than my internet modem. The landline is no longer working and I think it may be the Comcast provided landine modem having a problem. The ONline indicator light on the Modem is no longer lit. All other lights on modem are operational. The modem is
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@user_wd1nd3 I agree - have been looking into other providers.
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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complaint
Regarding the ongoing dispute with E.W. Scripps and Xfinity. While this dispute carries on, we are missing some of the content we watch most often. Your position is you want to avoid a price increase to your customers. However, since you are not planning to reduce our bill for the service we are not
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Channels and Programming
Hello @user_fp6xd1, thank you for taking the time to leave a post. Sorry to hear that you’ve been dealing with service interruptions for the past 24 hours. I understand how frustrating and disruptive that can be, especially when you work from h
Xfinity Support
My internet in Aurora Colorado was out for 24 hours. I want reimbursement for the Lost time. I was instructed to to "click on chat icon" I could not find a "chat icon" I was then to click on "pen and paper icon" and in "To" put in "Xfinity Support" I want to know why I have no "chat icon" I am very
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@XfinityJohnG A bunch of [Edited: "Profanity"]. Two money grubbing companies pointing fingers at each other. I am sure others like myself would be willing to a price increase to have the stations back.
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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I can tell you when I send emails to myself from the xfnity website via a browser, the emails go to my inbox. However, when I use an email client, in my case MacMail, my emails go to Junk.
Emails I send to myself and others with comcast addresses going to Junk
Emails I send to myself from any of my devices are going to my Junk folder in MacMail and also the Spam folder on the xfinity website. This started several months ago and happens when: 1) sending from iPhone 16 Pro 2) sending from my older iMac (Catalina 10.15.8) 3) sending from my 2025 MacBook Air
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I have the same problem. Peacock works with no problem. Activated ESPN Unlimited, shows activated on my account. Go to ESPN Unlimited on Xfinity and all it gives me is the ESPN channels that I already get with my plan and nothing that comes with ESP
espn unlimited
I received an Xfinity email message informing me that ESPN Unlimited is now included in my plan, at no charge. Wonderful, however... I've been paying extra for a Sports Entertainment Package, which includes all the ESPN channels in the ESPN Unlimited package, plus NFL.com, Tennis Channel, and a few
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Good afternoon user_slv274. I can assure you this is not the experience we want for you. We truly appreciate you being a loyal Xfinity customer for so long! 🙌 You have reached the right team, and I will be happy to assist further. Please send
Customer Service Compliant
I am extremely frustrated and disappointed with the level of customer service I have experienced. As a loyal customer of over 33 years, this is not the way I expect to be treated. It feels like the human touch is completely gone, replaced by AI, scripted responses, and representatives who are unable
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Thanks for reaching out to us for assistance with your home phone service concern, and we are happy to help get this fixed for you. I see you sent us a Direct message already for help, and we can continue there with you to get this fixed for you. Can
Xfinity Landline using a dedicted modem is no longer working
Hi I have an xfinity landline using a separate modem than my internet modem. The landline is no longer working and I think it may be the Comcast provided landine modem having a problem. The ONline indicator light on the Modem is no longer lit. All other lights on modem are operational. The modem is
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You can thank Trump for this
Create TV Being Removed From Lineup
I was watching Create TV and a banner appeared at the bottom of the screen saying it will be removed from the lineup on January 1st. Is this something that was Comcast's decision? If so, I would very much like the network to stay.
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Customer Service Compliant
I am extremely frustrated and disappointed with the level of customer service I have experienced. As a loyal customer of over 33 years, this is not the way I expect to be treated. It feels like the human touch is completely gone, replaced by AI, scripted responses, and representatives who are unable
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Customer Service
Great, your settings appear to be OK, @user_2k65kj. Could you tell me the last time you updated your password for the email account in question?
Comcast Email is not working on Iphone
As of yesterday, I’ve had issues getting my Comcast email on my iPhone. I’ve insured that the third-party setting is enabled. I’ve updated my password appropriately and I’ve even deleted the account and try to add but now that I’m trying to add, I keep getting the message that the service not respon
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user_sw101 Thank you for reaching out! Has your location ever had Comcast-Xfinity service?
XfinityMartyR
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Coax Cable Instillation
I just got my Xfinity router, but I need a coax cable installed.
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