For the past six weeks my internet service has been terrible. I can’t go without a day without an interruption. I’ve been a customer for 21 years and have never had an issue. After what I was told was a network upgrade my service has been terrible. Since it’s impossible to talk to a live person I ca

Defective auxiliary cable boxes, I have 3 boxes one main with a DVR and two auxiliary boxes the main works fine , the other two not so much. One power supply started smoking and melted and the other box just quit. I talked to AI help, Useless! and they said they would send new ones....still waiting.

I have an issue where my work VPN won't connect using my Xfinity service, but it works fine when tethered to my phone (not through Xfinity). I contacted customer support via chat. I asked my question. 20 minutes later, and I've discussed my plan and billing, and I've been asked for my birthday and d

I contacted xfinity 2 weeks ago to advise I was moving from CT to MA. I explained I would have dual residency for July and wanted to establish service in MA while maintaining my existing service until July 25th. I was assured I was all set. I woke up this morning to no wifi or cable at my CT address

https://speedtest.xfinity.com/ no longer runs an Internet speed test. Instead, it tells me to "Test your internet speed with the Xfinity app". But I cannot find a speed test option in the app. Where is the speed test in the Xfinity app? Note that I am using a retail modem and router instead of a Com

1) All I want is internet, Netflix, & Prime. 2) why is my internet not working upstairs. 3) $10 discount for auto payments How much is my bill? [Edited: All Caps]