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Good afternoon @Capecod63. Can you provide us some details on your issue?
Need to send direct message
How do I send a direct message to customer support? Thank you. Jeri [Edited: "Personal Information"]
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Access to my account
How is my roommate getting access to my account that she can go to a store and get a phone under my about
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Sign-In and Account Management
I turned the WiFi off still the same thing😤
Why does the Xfinity mobile app [Edited] now!
Every time I try to go in and pay my bill I get an error message, I mean every time! I know they want the money to keep the service on!
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I’m WiFi trying to it I tried to pay on computer and I got an error message also🤷🏾♀️
Why does the Xfinity mobile app [Edited] now!
Every time I try to go in and pay my bill I get an error message, I mean every time! I know they want the money to keep the service on!
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I'm sorry, I had no idea that was something we couldn't do.
Exposed Cable - almost 8 Weeks now
During this 8 week period I spoke with or texted several times. Each time the person I spoke with was respectful and said they would fix my issue. I explained to them that this was safety issue as we have kids run though the yards. Each time they gave me a date when someone would fix it. Yesterday I
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Good afternoon @veezil. While we understand wanting to get your issue resolved as quickly as possible, we need to remind you that sending unsolicited direct messages can result in you being banned from the Forums. For future reference, please wait un
Exposed Cable - almost 8 Weeks now
During this 8 week period I spoke with or texted several times. Each time the person I spoke with was respectful and said they would fix my issue. I explained to them that this was safety issue as we have kids run though the yards. Each time they gave me a date when someone would fix it. Yesterday I
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Comcast needs to bring back WPTV and NBC programming
Bring back my NBC / WPTV Programming PLEASE
Please return my NBC / WPTV programming. I watch Kelly and Mark, my talk shows, soaps and Jimmy Fallon. What’s going on?
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Hey there user_1og1g4 👋 You came to the right place with your question, so thanks for stopping by! While any X1 wireless TV Box can work alongside a cabled X1 box on a COAM Wi-Fi network, for optimal performance it's recommended to connect the Wirel
Wireless tv box working with coam
Will a wireless tv box work with a cabled x1 box on a coam wifi
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@user_dj3555 To answer your question---------no. For the time being you can keep using the Comcast email account. HOWEVER--------at some point down the road, Comcast is going to get completely out of providing email accounts as a featur
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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@User_PA_Account_Review_2026 Thank you for sharing such a detailed update on your experience. We understand how frustrating it can be to receive conflicting information, especially regarding an account that was enrolled in a prepaid service. To clar
Assistance Requested: Formal Debt Recall for Residential Account - Case # [Edited]
I am seeking assistance with a Formal Debt Recall for a legacy residential balance of $196.00. I have already escalated this via phone to a G-Bracket Case Manager (Case # [Edited: "Personal Information"]) , but I am looking for a Digital Care Specialist here to expedite the resolution. I am prepared
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I just called twice and they said you just get a premium plan and it’s only $10 a month. I was told that twice, and to change my plan back to what it is now when I get back. now I’m reading that it’s $10 a day for the international package.
I will be traveling internationally and wanted to know what the policy is using the phone outside the US and the rates
I am traveling to the UK later this month and want to have phone access when I need it. How does this work with my xfinity phone account?
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I did not get coax cable how can i get one?
Missing Coax Cable/Cord for Router
Hi, I have been using wifi in my current apartment (they have coax cable already), so the technician didn't give me a coax cable. But now I am moving to the new place, the new place does not have a cable (only the socket). Therefore can I request a coax cable or cord that connecta the router to the
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user_m89uop, Thanks for sharing these details. I can certainly undersand caused by that looped “something went wrong” message, especially after you’ve already tried everything. To help move this forward quickly: Does this er
Why does the Xfinity mobile app [Edited] now!
Every time I try to go in and pay my bill I get an error message, I mean every time! I know they want the money to keep the service on!
Question
I keep getting a a message to put in the password for IMAP’s. I am not getting new emails, as a result
IMAP PASSWORD FOR COMAST EMAIL
Why do I keep getting a message to enter IMAP password for Comcast?
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Need to send direct message
How do I send a direct message to customer support? Thank you. Jeri [Edited: "Personal Information"]
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Customer Service
Hey there, @user_rosv2y! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience, and that is certainly not what we want for our customers as we take safety very seriously. It
Exposed Cable - almost 8 Weeks now
During this 8 week period I spoke with or texted several times. Each time the person I spoke with was respectful and said they would fix my issue. I explained to them that this was safety issue as we have kids run though the yards. Each time they gave me a date when someone would fix it. Yesterday I
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I am having the same issue
user_8e8ek0
commented
16 hours ago
to the conversation:
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Something unexpected happened Please close this pop up and try again. If the problem persists, try again later. ACTIVATION ERROR
Getting this error when activating Peacock, Hulu and Disney as a part of my 1 gig plan. Its been more than 48 hours. How can I resolve this?
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