I finally had enough and moved tv services to Direct Tv. Guess what - all my problems disappeared.  Kept Xfinity internet.

Hello there, @user_l2wbjx! You've come to the right place for help :) Depending on where you are at in your current cycle, we may have a couple of different options that could work for you. And I totally understand; we've all needed more time to pay

@user_500bo8 I greatly appreciate you taking the time to provide us with your feedback. Good or bad, feedback is important to us to not only improve our products and services, but the customer experience as well. I would gladly pass along the feedbac

I see that there is a lot of people complaining about their Xfinity app buffering and freezing. This is NOT an app or your TV problem. It is Xfinity. We have the same problem on their equipment. This started when Xfinity came out and did work in our

user_zvy9g2 For transferring your number you have 2 ways to get a trasfer pin. You can go into any service center to request one, or here are the steps to request it through the Xfinity app: To request a transfer PIN for moving your mobile number to

@user_qc5ix1 Thanks for reaching out to us, I'm glad you were able to find a new promotion to get your rate back down after your promotion expired. Since we bill a month in advance, you most likely made the change after your billing statement alrea

@user_5oki4x Thanks for reaching out to us, we do hate to lose you as a customer, but we understand there are circumstances that make that unpreventable. To get started go ahead and send me a direct message including your first and last name and comp

@user_fev92l Thank you for reaching out. I am sorry to hear the order was canceled. Was there a reason or error message you received as to why the first order did not go through? We have limited access to Xfinity Mobile on this platform and while wi

Was there ever a solution this? I’m having the same issues.  In my opinion, Xfinity is just  terrible.