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Phone nunber

Change my number because of stalking

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Good day, @user_ormcw6! You are at the right place to look at plan options. We want your package to be a perfect fit for your household needs and at the lowest possible rate. You are in good hands! We like things at your fingertips so you can also lo

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Lower-cost internet plans

I want to review lower-cost internet plans for my account in writing before making any changes. I am currently paying $154.66/month for Gigabit X2 + xFi Complete and would like written pricing for 300 Mbps, 500 Mbps, and 1 Gig options, including total monthly cost, upload speed, unlimited-data terms

Question

epon

im trying to get my sophos xg210 up and working on xfinty it works on another cable provider on coax the xfinty is on epon with XER10 but the threads say this Third-Party Routers: In eligible communities, customers can now connect their own third-party retail Ethernet routers directly to the ONU at

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[Edited: “Personal Information”], I pay $165.00 left and I done with xfinity already. I am currently with Tmobile. [Edited: “Personal Information”].

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Complain paid for 3 line for 2 yeara

Hello, I am complaining about xfinity for charge me for a third line for 2 years that I have never used, I going to move to Tmobile because the same reason I am over paying to much for so long, I only have 2 lines and I went to the store and one representative told me that I have been charge for a t

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Now cancelled

I canceled now internet service on 4/15/26 but you are still charging me

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Xifiny

Por extender is blinking a whit e light

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I can understand why you'd be upset if you feel important information was not fully explained when you signed up for service and purchased your device. We certainly want our customers to have a clear understanding of any terms, promotions, and commit

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Lack of transparency/dishonesty

Hi, I’ve been an Xfinity for several years now. I started with their mobile service in March this year, also buying iPhone 17 pro max with their package. Xfinity withheld vital information from me at the time of my purchase and I would like to dispute this or take it as far as filing a lawsuit for l

Question

@user_5iqfni Thanks for reaching back out! We would be happy to look into this issue for you, and we want to ensure this issue is resolved. Can you please reach back out through direct message?   How to Send Us a Direct Message: Click “S

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Outside cable box missing

I have tried to contact Xfinity in the past about this issue with no luck. Since we moved into our house a few years ago, our outside cable hook-up connection has never had an exterior cable box cover. The cables are rusty now and unsightly. I think the HOA will complain about this. If I could order

Question

Thanks for that clarification. Circling back a bit - I noticed you stated that your mobile phone doesn't show up as having been connected to your wifi at home - have you ever connected it to the Wi-Fi SSID associated with your home services? (Not th

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Unable to connect to "Xfinity Mobile" WiFi network

I am an Xfinity Mobile customer and also have Xfinity home internet. Since moving to a new phone (Google Pixel 11 Pro) at the end of August, I have been unable to connect to "Xfinity Mobile" WiFi networks. In the phone's WiFi settings, "Xfinity Mobile" networks appear, and say "Available via Xfinity

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Property dammage

My underground cable was replaced on9-11. The broke two boards and the corner brackets on my raised beds while doing so. They did not notify me of the damage. I need to speak to a service agent for this to be repaired. The AI option doesn’t allow for contact.

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Poor quality too many commercials

Noticed the overall quality of your product going way down hill and at the same time paying an astronomical amount per month. I believe we should have a select amount of channels to choose and eliminate commercials from over running the program. When do I get to see a price reduction for something I

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Got more details?   

 commented 

14 hours ago

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WiFi won’t work

Nobody’s Devices are currently working

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Asked for delayed shipment, got two shipments immediately

I recently signed up for Xfinity internet service for my vacation home which is 3 hours away. I won't be there for another month. There used to be an option to delay shipment of equipment, but there wasn't one when I signed up. I immediately called support and they said they would cancel the order a

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Existing customer paying $124 for Gigabit — looking for retention offer

I'm currently paying $124/month for 1,300 Mbps Internet and use my own equipment. I see that Xfinity is currently offering Gigabit Internet for $50/month with a five-year price guarantee. I understand that this particular promotion may officially be limited to new customers. However, a $74/month dif

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Moved here.

 commented 

14 hours ago

 to the conversation: 

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Lower-cost internet plans

I want to review lower-cost internet plans for my account in writing before making any changes. I am currently paying $154.66/month for Gigabit X2 + xFi Complete and would like written pricing for 300 Mbps, 500 Mbps, and 1 Gig options, including total monthly cost, upload speed, unlimited-data terms

Question

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