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I do too!!! Thanks for post
no audio on MLB Network
There is no audio on MLB Network on both phone and TV streaming. All other channels have audio. I have reinstalled Streaming app. I have restarted TV and modem. nothing helps.
Question
@XfinityJeff no, it only comes up when I Respond To All where there are multiple contacts.
Gmail
When I try to respond to multiple contacts via Gmail, I get a Permanent Error message from mailer-daemon@ comcast.net. When I send to one at a time, it works fine.
Question
Thank you very much for reaching out to our team about that service issue. I will be happy to look further into that from here if you are still experiencing that issue. Have you verified that there was not a known issue in your area by checking your
No wifi
No wifi. Modem has no light. Unplugged power source for over 60 seconds, plugged back in. Orange light comes on then goes out. Modem is making noise.
Question
I am writing to share that I have successfully resolved the issue on my own. Thank you for your patience while I investigated this matter independently. I am simply posting this update to provide information for anyone who might find it useful. It is
XB10 Unified WiFi Issue with Galaxy S24 Ultra, Splitting 2.4 GHz and 5 GHz Fixed "Couldn’t Connect to Network"
I’m sharing this in case it helps other XB10 users experiencing the same issue. I have an Xfinity XB10 gateway and a Samsung Galaxy S24 Ultra. With the XB10 using one combined SSID for the 2.4 GHz, 5 GHz, and 6 GHz bands, my S24 Ultra could see the WiFi network but repeatedly showed: “Couldn’t conne
Question
Hello there. Just wanted to follow up to see if you were still having Network issues?
XB10 Unified WiFi Issue with Galaxy S24 Ultra, Splitting 2.4 GHz and 5 GHz Fixed "Couldn’t Connect to Network"
I’m sharing this in case it helps other XB10 users experiencing the same issue. I have an Xfinity XB10 gateway and a Samsung Galaxy S24 Ultra. With the XB10 using one combined SSID for the 2.4 GHz, 5 GHz, and 6 GHz bands, my S24 Ultra could see the WiFi network but repeatedly showed: “Couldn’t conne
Question
Hello there, are you still having issues with your internet speed at this time? @user_5jazvo
Paying for 2gb but plan says speeds up to 100mbps
I recently upgraded to the 2gb plan since my wife is now working from home with me and wanted to get the new deal. My internet now seems worse and when I went to check on my plan I see they didn’t give me the 2gb plan and instead locked me at 100mbps! What is the deal with this plan? I don’t want to
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Confirming free mobile line eligibility after 120-day port-out
Hello, I'm porting my Xfinity Mobile number out temporarily and plan to port back after the 120-day waiting period to be eligible for mobile promotions attached to high speed internet. Before I do, I want to confirm in writing: After 120 days from port-out, am I eligible to port a number back to Xfi
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Plan
That is not customer service. That's people helping people and you wanted to dig through post.
when I call certain numbers it comes out as spam
1) certain numbers that I call, dont go through without a message stating spam call 2) if it goes through some numbers report to me, that it says spam in front of my number
Question
You have to be freaking kidding me. This is freaking ridiculous. You expect other people to go through other people's posts to find freaking answers?
when I call certain numbers it comes out as spam
1) certain numbers that I call, dont go through without a message stating spam call 2) if it goes through some numbers report to me, that it says spam in front of my number
Question
Need lines relocated for driveway construction
We need our lines relocated for construction of a driveway. For some reason they decided to bore under our existing garden and go underground instead of straight from the pole. We are putting in a second driveway and these lines are in the way. It is impossible to contact customer service and I have
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Customer Service
user_7mgy20, I appreciate your patience as we worked to clear this up. To confirm, is the audio back for you as well?
no audio on MLB Network
There is no audio on MLB Network on both phone and TV streaming. All other channels have audio. I have reinstalled Streaming app. I have restarted TV and modem. nothing helps.
Question
CellarMonkey, I completely understand, and I am confident they will get this resolved soon. I know this has been a frustrating experience, and I appreciate your patience while our engineers continue investigating. Please know that we're actively moni
Xfinity home app not pushing phone notifications
The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5
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Installation damage report
An Xfinity contractor has damaged my yard and sidewalk during installation of Fiber in our development. How can I file a damage report?
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Customer Service
Hello? Anybody?I would really like some assistance with this issue. I pay way too much money for service that has issues. Kinda getting frustrated.
Latency issues
Good afternoon, I am having issues and I think it is with Comcasts Access Network nodes and significant congestion. I have quite unstable ping. I need low latency and somewhat stable ping, but during the hops within Comcasts access network, I am seeing unstable spikes in latency. I tried to contact
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Complaint
How do I submit a formal complaint? I have a phone from years ago I purchased through Xfinity. It is still sim locked despite being paid off. I have tried since Sunday to get this issue resolved. I’ve talked to multiple agents, some which REFUSED to connect me with a supervisor. I was finally able t
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Customer Service
Thank you @user_xax, for letting us know you have resolved your issue! We appreciate your contribution to the community. Please note, we are here 7 days a week from 6am-1am ET for any future concerns you may have regarding your Xfinity related
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XB10 Unified WiFi Issue with Galaxy S24 Ultra, Splitting 2.4 GHz and 5 GHz Fixed "Couldn’t Connect to Network"
I’m sharing this in case it helps other XB10 users experiencing the same issue. I have an Xfinity XB10 gateway and a Samsung Galaxy S24 Ultra. With the XB10 using one combined SSID for the 2.4 GHz, 5 GHz, and 6 GHz bands, my S24 Ultra could see the WiFi network but repeatedly showed: “Couldn’t conne
Question