Xfinity Community Forum

Password

I am being asked for my IMAT password but I don’t know it

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Email

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No, it is part of the Xfinity rewards program in the app.

user_uhiix8

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16 hours ago

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Xfinity discount tickets to Universal Orlando Resort

I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.

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Don’t switch from Comcast to yahoo. You won’t get all of your emails. You will see a bunch of filthy ads. Comcast and yahoo should have legal action brought against them. So totally angry.

user_lgiump

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16 hours ago

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Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

Question

Thank you for reaching out to our team. I will be happy to check on that from here. Did you receive the email with the promo code for that Reward after you redeemed it?

XfinityJohnG

commented

16 hours ago

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Xfinity discount tickets to Universal Orlando Resort

I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.

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Accepted Solution

Activate direct messaging

Need to direct message to purchase the battery back up for the pro WiFi extender

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Customer Service

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Question About Promotional Email I Received

I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex

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Customer Service

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Hey there user_horj2z 👋 Thank you for stopping by! I know how annoying it can be to deal with a messed up picture as I'm trying to watch something, so know we'll do everything we can to help get that fixed for you. As of now, has the Pixelating only

XfinitySeth

commented

16 hours ago

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Pixelating on live channels

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Xfinity discount tickets to Universal Orlando Resort

I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.

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Customer Service

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I want to like this but it wouldn't let me...thumbs up

OzBuck9499

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17 hours ago

to the conversation:

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Requesting community forum account cancellation

Hello, I accidentally had created my community forum account. My user id is saa7. Could you please close / cancel my community forum account? Thanks

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PLEASE INSTALL NEW CABLE BOX COVER IN DRIVEWAY

THIS WAS DAMAGED. THERE IS NO WATERPROOF PROTECTION CURRENTLY ON MY JUNCTION BOX NEAR THE SIDEWALK. PLEASE REPLACE AT [Edited: "Personal Information"]

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Customer Service

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I was just here to do the same thing. It was an accident that I signed up. I don't want it. I can't find a way to delete it either

OzBuck9499

commented

17 hours ago

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Delete Forum Membership

I accidently created the community forum account thinking I was signing in to my email. Please delete this account. I am unable to find out how to do it myself-there is no unsubscribe option that I can find. Thank you.

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Account

When does my contract expire? (Edit: Personal identifiable information)

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Customer Service

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Now they are censoring email to people I email with frequently, friends, colleagues, and important contacts. How to stop this ridiculousness?

MacLady

commented

17 hours ago

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Why does Xfinity keep censoring my emails?

I get a lot of phishing emails that I need to report to the hosting servers. For example, Survey Monkey and Wix are hosting the latest spate. [Removed Malicious Links]But Xfinity always blocks me with these 'non-delivery report' emails. !!!!! Why are they censoring these important reports?And the ir

Question

user_3sy2zv Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the ent

XfinityAmandaB

commented

17 hours ago

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Xfinity versus Scripps

I am requesting customer service and billing give me a credit for all of the time that I have not been able to see WTVR (CBS). I just switched to you all from Verizon because I thought you were a better deal. For the last month that has not been the case. Contact me immediately or I will switch prov

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Xfinity versus Scripps

I am requesting customer service and billing give me a credit for all of the time that I have not been able to see WTVR (CBS). I just switched to you all from Verizon because I thought you were a better deal. For the last month that has not been the case. Contact me immediately or I will switch prov

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Billing

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Can’t get into my e mail Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.

BruceW

commented

17 hours ago

to the conversation:

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Email

Can’t get into my e mail

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@user_exgawe I had today, gotten 3 different time calls from 1-888-266-2278 and on the 3rd call I answered the caller, saying Xfinity, my point saying, after hanging up I called the number and answered me as Xfinity customer service number.

user_yry8qk

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17 hours ago

to the conversation:

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Phishing Scam Suspicious Calls and Texts

I am receiving multiple calls a day from what appears to be a legitimate Xfinity number (888 266 2278), but they never leave me a voicemail. I also receive multiple text messages a day from a 266278 number: Example one - Your Xfinity account has a past due balance. Please pay your balance now to avo

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email account access after multiple logins

4/30/26 This is the FOURTH TIME I have logged into my Comcast Xfinity EMAIL account, having to change my Password the FIRST TIME!!, and I must access it IMMEDIATELY for a time-sensitive financial matter!! If not, I will lose several thousands of dollars!! HELP!!!!!!! NOW!!!

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Email

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Here is some info on sending a direct message, @user_kfa5vk. Let us know if that helps.

XfinityAbel

replied

17 hours ago

to the conversation:

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300 off a phone

I accidentally generated the reward code for 300 off a smartphone and I can’t find it again. How to regenerate it

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This number is Xfinity, as I received a call from Xfinity, I really wasn't too sure, since I didn't recognize the number, after the 3rd time they called me, I answered the phone, after the call finished, I called the number and turning out to be Xfin

user_yry8qk

commented

17 hours ago

to the conversation:

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Phishing Scam Suspicious Calls and Texts

I am receiving multiple calls a day from what appears to be a legitimate Xfinity number (888 266 2278), but they never leave me a voicemail. I also receive multiple text messages a day from a 266278 number: Example one - Your Xfinity account has a past due balance. Please pay your balance now to avo

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