Xfinity Community Forum

@user_qg5arz Can you please send us a Direct Message, so we may continue to assist?

XfinityLinda

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12 hours ago

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Xfinity app drops sound on fire tv

Sound keeps going off on fire stick xfinity app.

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Xfinity is horrible!! Unable to subscribe via incompetent agent

user_ywvj99

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12 hours ago

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Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253

This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport

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Hey there user_0jty1f 👋 With baseball season kicking off, and team channels getting moved around, I know how important it is to know where yours is at all times, so I'm glad you came to us to share your feedback! Believe me, it's ever our intention

XfinitySeth

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12 hours ago

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Tampa Bay Rays Games Sarasota Fl

Sorry if this has been asked, but search didn't show anything. The Rays have dumped Fanduel, and now have their own regional network, called (I believe) "Rays.TV." The Rays have indicated that Xfinity will carry them in some markets. A google search, and Xfinity customer service have been no help th

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user_yp2f23 Welcome to our community forum! My nephew has accidentally charged things to my account, but I was able to set up a Purchase PIN to avoid any surprise charges going forward :). Using your Voice Remote, say "Fox Nation" to find the channel

XfinityEmilyB

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12 hours ago

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Subscribe

Accidentally subscribed fox nation, child was playing with remote

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scumbagg xffinnity hope you go bankrupt

user_3ud7rj

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12 hours ago

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Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253

This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport

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Me too Thw same problem

user_wn7int

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12 hours ago

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Can not access channel 1261 in Maryland for Nationals baseball

I have the MLB subscription, but there is no Channel 1261 in my guide, no Channel 1261 at all

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Me too the same problem

user_wn7int

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12 hours ago

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Can not access channel 1261 in Maryland for Nationals baseball

I have the MLB subscription, but there is no Channel 1261 in my guide, no Channel 1261 at all

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user_mjlcfp We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Have you received any email notifications of network upgrade work being done in your area, or

XfinityMartyR

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12 hours ago

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Subject: Formal Escalation: Chronic Service Failures & Request for Immediate Executive Resolution

Dear Xfinity Executive Support Team, I am writing to formally escalate an ongoing service issue that has now reached an unacceptable level. For the past several weeks, I have experienced daily internet outages, accompanied by repeated notifications claiming the issue will be resolved—only for servic

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Subscribe

Accidentally subscribed fox nation, child was playing with remote

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Customer Service

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We have a self-service option for credits needed due to service interruptions. Once the service interruption is cleared we would have you go to the support center and login with your Xfinity ID. You will then want to navigate about halfway down the

XfinityBradM

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12 hours ago

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WiFi problems and your AI person hung up on me

I am not very happy that my WiFi has been out 6 times this month. It’s absolutely ridiculous what I’m paying for this service and my wife can’t even do her job from home. I’m also furious that your AI phone call hung up on me when I kept trying to talk to a HUMAN. I would like someone to give me a c

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Thank you @user_x72wv0 for reaching out on our Xfinity Community forum to express your concerns. We'd like to take a look at things for you to address them for you. 😀 Difficulties with your services can be frustrating, and we want to ensure we do e

XfinityCliff

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12 hours ago

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Constant Outages

The service in this section of the Atlanta area is truly terrible. I moved a total of 7 miles & went from almost no outages to constant outages several times a month. We’re 2 people who work from home & can’t continue to have our service interrupted. We see Xfinity trucks in our neighborhood weekly

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robert_b18. Just to make sure I understand correctly. You're able to connect with a secondary email, but the primary email is giving you that error message? Have you tried clearing the cache and cookies? Or using a different browser to see if that ma

XfinityDilary

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12 hours ago

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Cannot Log-in to Comcast email

I cannot log-in to one of my Comcast email accounts. I'm getting an error that the credentials are not valid and the pwd is no good, and that I need to update the account. On the acct page I get "The entered credential or authentication information does not work or are no longer accepted by provider

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Xfinity stream app

Have a brand new firestick and the Xfinity stream app is not working properly. Sound just drops out. Mostly on CNN and MSNOW. I have tried everything. Uninstall, sign out clear data and cache. Restart modem, Turned off feature that lets Xfinity pick best channel. Turned it back on. Every suggestion

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Xfinity Stream App

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NESN

I updated my Xfinity account a few minutes ago and purchased the annual NESN subscription. However, I'm not able to get the NESN channel!

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Channels and Programming

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I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message? To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Me

XfinityDuron

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12 hours ago

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Add Manager on Account as Billing Statement Addressee

Hi, I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-name-to-billing-statement/65150f9d1f2d714c3a6f489d. My spouse is listed as a Manager on our Xfinity account, and we

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See my last reply. I tried a second time. I logged out of the app, signed back in using the [Edited: "Personal Information"] email, and the app opened with ONLY that email acct. The problem is when I sign-in with my primary email, the ap

robert_b18

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12 hours ago

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Cannot Log-in to Comcast email

I cannot log-in to one of my Comcast email accounts. I'm getting an error that the credentials are not valid and the pwd is no good, and that I need to update the account. On the acct page I get "The entered credential or authentication information does not work or are no longer accepted by provider

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I called Xfinity and I would have to upgrade to a different package to get DSN. I'm not paying $40 extra to get it.

user_d08oun

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12 hours ago

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Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253

This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport

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Thank you for the information JT2020, to proceed, we will need some information best kept private. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your

XfinityJeffB

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12 hours ago

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Subject: Requesting Manual CNAM/LIDB Update for Recycled Number.

I am a Washington customer. My number is broadcasting the previous owner's name ([Edited: "Personal Information"]). I need a Manual CNAM update to clear this. Please have an official employee reach out.

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NESN

I just now subscribed to NESN on xfinity, but I can't get the channel.

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Channels and Programming

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How Do I Get Channel 1253 [Edited]

How do I sign up to get channel 1253

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Channels and Programming

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