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user_5yrajc We have to invite you to direct message in order to discuss your personal account. We cannot view your personal account or discuss those details about what we see without you going into direct message. There may be an issue wi
A rendering error occurred: Cannot read properties of null (reading 'fields').
I am trying to enter to my benefits/perks through the laptop and app and neither of them work as it is showing this issue.
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I am having the same problems with roku and I have followed exact instructions and still no luck.
Xfinity Stream Not Working on Roku
I’ve done all of the troubleshooting from here (reset gateway, deleted app, reinstalled, checked WiFi, etc.) Any reason the app isn’t working on Roku streaming or Roku tv?
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Xfinity stream not working on app
I am having the same problem with Xfinity stream that another user a year ago had. I can use the app on my phone and it works perfectly, but on my roku device it doesn't. It asks for a purchase plan after I login and verify. The only other user I have seen with exact issues was asked to login and dm
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Xfinity Stream Website
Orange flags and paint marks in my yardyy
Why are there lots of orange flags placed in my yard Aurora CO 80016??? What is exactly going on and what is the timeline? I need to mow my grass for one thing. No notices or heads up?
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Customer Service
Xfinity Account setup - excess charges not agreed to
Why are there so many issues with Xfinity and overcharging? Undercharging never seems to happen. I’ve had Comcast/Xfinity for years and when I haven’t promptly reviewed your auto-pay charges, there have been numerous unexpected issues. This is the primary reason that I do not want contracts that all
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Billing
We can take a look at this on our end @user_swjg83. Could you please send our team a direct message with your full name and full address?Here are the detailed steps to direct message us:• Click "Sign In" if necessary• Click the "Direct Mess
The worst service ever received
Before you complain to me here, I am fully aware that this is the "compliments" section. I didnt post here by mistake. Take my complaint. My complaint is about repeated inaccurate and contradictory statements, unfulfilled promises, a delayed cancellation, and an unresolved technical issue. It is not
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Smallville0628 Our teams are aware of the issue affecting access to Xfinity Membership benefits and are working on a permanent fix. In the meantime, we have a workaround we'd like you to try! First, clear your browser's cache and browsing hist
A rendering error occurred: Cannot read properties of null (reading 'fields').
I am trying to enter to my benefits/perks through the laptop and app and neither of them work as it is showing this issue.
Question
Replacement remote
I need a replacement remote. The rubber case is breaking down and all sticky. What’s the process to request new remote?
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Customer Service
Email password error message
“My Comcast.net password works in Xfinity webmail and Third Party Access is enabled, but Apple Mail repeatedly gives me an IMAP ‘Password Incorrect’ error. My account has not yet been migrated to Yahoo. Please check whether IMAP access for my account is being blocked or affected by the Yahoo migrati
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Cable Card for Tivo
Hello, My Tivo was off for a few weeks. I recently turned in back on and now is says Cable Card not activated. Can someone assist?
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Non-X1 Service
@user_7yiqvj Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience with the Xfinity Rewards. We are aware of a known issue and it is currently being worked on. A
A rendering error occurred: Cannot read properties of null (reading 'fields').
I am trying to enter to my benefits/perks through the laptop and app and neither of them work as it is showing this issue.
Question
Hi there and welcome to Comcast @dgills1007. Thank you so much for reaching out to us regarding your mobile free line concerns. You are in the right place and we are happy to take a look at your mobile services. Please send us a direct chat message
Free 1 year mobile service is being billed on a continuous bases, with possibility of disconnect notices
Free line is not free! A line that was to have 1 year free service, starting November 2025, is being billed each month. I’ve had to contact each month to try and get the problem resolved. This time I was told to pay the bill, which I’ve done in the past to keep the phone on, but still problem has no
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Need a new data cable
I accidentally cut the data cord by the incoming feed box. I need a new one ASAP
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Customer Service
Yes, done that at least 3 times
The worst service ever received
Before you complain to me here, I am fully aware that this is the "compliments" section. I didnt post here by mistake. Take my complaint. My complaint is about repeated inaccurate and contradictory statements, unfulfilled promises, a delayed cancellation, and an unresolved technical issue. It is not
Question
I am sorry that the store was unable to assist you with this issue @user_swjg83, I know you have mentioned that you have tried a lot of steps to fix the issue, but I know in the past I have had luck with this issue by having customers delete the Goog
The worst service ever received
Before you complain to me here, I am fully aware that this is the "compliments" section. I didnt post here by mistake. Take my complaint. My complaint is about repeated inaccurate and contradictory statements, unfulfilled promises, a delayed cancellation, and an unresolved technical issue. It is not
Question
sgtjdc Great! We are glad that worked, and thank you for being willing to go through the steps provided. If there is anything we can help you with going forward, please don't hesitate to let us know.
Channel 3281 MediaSet is not in my listing in Stream.
I subscribe to the Rai Italia and Mediaset Italian package, which includes Rai on channel 3280 and Mediaset on channel 3281. Over the past several months, I experienced problems with these channels. The only solution was to cancel the subscription and then reactivate it. I had to do this three times
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Sports App is now Useless on College Game days...
What have you done to the Sports App? Please consider removing the required filter for NCAA football --- it was useful to see ALL scores after pushing C and accessing the sidebar. Removing the master "All Scores" list from the sidebar forces us to choose between watching a game or tracking other mat
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Xfinity App
Hey @Ancient_one , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience with the Xfinity Rewards. We are aware of a known issue and it is currently being worked
Error trying to redeem the rewards.
I'm getting this when I try to redeem my rewards "A rendering error occurred: Cannot read properties of null (reading 'fields')." I restart the app. I tried restarting the phone and still not working. Thank you.
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user_c2nmal thank you for using the Xfinity Community Forums page to reach out. Let's see what we can do about getting another remote for you. Please send us a direct message with your full name and complete service address to “Xfinity Support
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Replacement remote
I need a replacement remote. The rubber case is breaking down and all sticky. What’s the process to request new remote?
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