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Xumo
Unable to connect xumo. But since it’s on a limited duration. I’d just like to cancel. How do I send it back to avoid charges?
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Sign-In and Account Management
Good afternoon, and thank you for reaching out on our Community Forums regarding your Peacock activation concerns @jumpg8. I see that you mentioned missing the 90-day activation window. We can submit a ticket to our Advanced Repair Team to assist wit
Activate peacock after 90 day window has passed.
I finally got around to cancelling my peacock subscription because it is supposed to be included with my internet service. when I signed up for the higher speed the agent told me I needed to cancel first and I just never did and the 90 window has passed. I finally cancelled my paid subscription and
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Site down when adding bundle channels
I can’t add my bundle deal discount and get purchase it
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Xfinity Stream Website
A Direct Message has been sent.
Replace new cable before burying it
About 10 days ago a new cable was laid and I am awaiting its burial underground. However, it has been bitten through so it needs to be replaced before it is buried.
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Activate peacock after 90 day window has passed.
I finally got around to cancelling my peacock subscription because it is supposed to be included with my internet service. when I signed up for the higher speed the agent told me I needed to cancel first and I just never did and the 90 window has passed. I finally cancelled my paid subscription and
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Sign-In and Account Management
@XfinityDuron Every Evening, around the same time, my Service speed Drops drastically. Unfortunately, This is about the smae time I am online interacting with others and it makes it Extremely difficult to do this, Not to mention annoying! When I go
Customer Service
What is your Customer Service so Poor? I can't seem to Talk to anybody, I have to go through an AI Program that only has the Answers you Want me to use, Not if I have some other issue. You have removed the Ability to check our Speed Performance on Desktop and demand we go through an App to check it
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@Xfinity is there any progress on correcting? I just cleared cache - data - uninstalled - forget network - turned off TV removed firestick (for 30 min) -connected stick directly to Xfinity WiFi - restarted firestick - installed app and still nothin
Getting error message: Upgrade failure. Please restart the application
Receiving this message when launching the Xfinity Stream App on all of my TVs. I have a mix of Samsung and LG TVs and am using the Firestick 4k+ for streaming. If I exit the error and launch again it will work, but the error returns next time I turn on the TV and launch. I have cleared data and cach
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paramount plus
I signed up for Paramount Plus a few weeks ago. It doesn't work properly on the X1 box - lots of extended lagging, random pausing, can't fast forward or rewind. Called 3 times (over an hour each call, some closer to 2 hours) and finally got a rep who did a 'self heal'. The end of the process generat
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X1
Thank you for reaching out to our team. I will be happy to assist you from here with any account transfer. Can you send me a direct message with the full name and complete address for your service? To send a direct message. • Click "Sign In" if
Change of service address
I need to change the address of my service but the website doesn't work, and wants me to contact support. But it doesn't provide a support email or phone number, but does provide forum and xitter link?
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Change of service address
I need to change the address of my service but the website doesn't work, and wants me to contact support. But it doesn't provide a support email or phone number, but does provide forum and xitter link?
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Customer Service
Thanks for confirming, user_5xv9mw. Let's take a deeper look on our end. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue. To send a Direct Message: Click "Sig
Signed up through Xfinity Benefits for VIP Odyssey Screening but pop up confirmation has no date!
Diamond member, signed up a few days ago for this screening through Xfinity Benefits Have never received a confirmation email(but the Xfinity Benefits site gives me the message below). There is no date for the screening!!!!! There's nothing in my spam box and I emailed the "support" email below twic
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Concern moved here to the Home Networking help section.
No Internet connection
I'm not seeing my internet link in the available wi-fi options in the drop-down window
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It was a pleasure chatting with you today regarding your payment concerns, @user_hsxch8 . We appreciate the opportunity to assist you and truly value your business. Thank you for being a loyal customer! ❤️ Please know we're always here to help whenev
XfinityRichard
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ACH Payment Block
A returned ACH payment happened in June and now when processing the ACH payment for the July bill shown "EFT Processor Decline. Customer not authorized bank to accept these transactions". However, after confirming with the bank, on the bank's end, they confirmed there are not block or holds placed o
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