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But Xfinity keeps raising prices so the Chiefs (CEO) in the company can profit..Xfinity is not looking out for us customers. Bottom line is it's all about THEIR BOTTOM line. Xfinity should refund customers for lack of service. 

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Scripps channels gone

Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that

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now wifi pass

Is the verification code required for email? Can it be stopped?

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power outage

Internetwas supposed to be back on by 4:35. What’s going on?

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I just switched to Xfinity and now this? I thought this would have been resolved by now. Do something to get back on track.

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When will ABC stations be reinstated?

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont

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How do we get refunds if Xfinity/Comcast is not servicing us as per our contract? My fees keep going up and I have the Platinum package which is worthless. Xfinity has been  the worst in service I have experienced so far and I am always having

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Scripps channels gone

Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that

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Thanks for confirming those details. I am not showing any known issues impacting the downloads. Have you made sure the app and your device are up-to-date on the latest version?

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Download tab not working

On the Xfinity stream app, I can download, watch, return…but the downloads tab/page is not working. It’s dead, blank. My downloads aren’t in the phone but not on the downloads page. So, I can watch downloaded shows from the ‘recordings’ tab. HOWEVER, the ‘recordings’ page/tab goes dark when I'm offl

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@user_gyu753 The upstream power is too high, and it may be intermittently fluctuating even higher to out of spec levels. The dowstream power is on the low / weak side as well. That can cause random disconnects, spontaneous re-booting of the modem,

 commented 

17 hours ago

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20% Packet Loss

A few weeks ago, the WiFi card on my XB8 failed so I exchanged it for a new one at my local Xfinity store. Now, when I am gaming on my PS5, I am getting consistent packet loss/late packets, especially if one or more devices are streaming. This was never a problem with my old gateway. Using a packet

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user_xwk84i Were you needing any assistance with your account with Xfinity?   

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In-correct billing

I switched to Att yesterday!!! Customer service online and at retail store is horrible.

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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

17 hours ago

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In-correct billing

I switched to Att yesterday!!! Customer service online and at retail store is horrible.

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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

17 hours ago

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reviews

This company is a nightmare. I canceled my service to move to another state, turned my router in, overpaid my last bill. I was assured last month that I would be refunded in 7 days. No refund, so I called today. The first idiot on the phone told me I owed an early disconnect fee. I explained I absol

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