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Error code XRE 03059
Started after they did a repair locally, MSNews and HBO HD, can't connect, other channels ok. Tech support unable to comprehend the issue. All three boxes, cables tight, plugged in, all the stupid stuff done.
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Channels and Programming
Good afternoon @phil26 and thank you for reaching out to us on our Community Forums—we appreciate you taking the time to connect with us. I also see that you’re a Diamond customer, and we sincerely value your long‑standing loyalty. I&r
Cancelation of Channel seven
I am upset with the unilateral action to cancel Channel seven in my area. It causes me to reflect on whether I should continue comcast. I am a diamond customer.
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Pending transaction
My Xfinity Prepaid Mastercard is showing a pending transaction that every time the Fred Meyer clerk tried to get authorization it was declined and I need to know if I will be credited my 60 dollars that I can use before the card expires in July 2026, and I can't find the participating merchants that
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Billing
Moved here to the E-mail help section.
Not getting any email after updating password. Need immediate support.
I updated my Xfinity password and now not getting any new emails for 2 days. This is direct on the Xfinity site, not on a 3rd party. Using a Mac, accessing Xfinity directly from Google Chrome. Please respond as I can't find any customer services on your site. (the AI chat is a joke!)
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user_tgijji - Thank you for taking the time to explain—that really helps. That is odd. I understand billing can be frustrating, and I want to make sure this is as easy as possible for you. To better assist, may I ask how you’re currently
Wont accept payments less than 9.00 and service disconnected for balance less than 9.00
System will not accept payment for less than 9.00 and disconnected service for balance less than 9.00
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Wifi plan
I pay for the 2100 download speed and when I do a test ( off of the Xfinity app) I’m only getting 1000 -900. My account was a personal account which is now a bulk account. I have the xb10. I’m paying for a service I’m not receiving. Tech support was out 2 times and tested everything and everything p
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Your Home Network
Watch Promo Credits
The Xfinity store mistakenly set up our new watches as standalones over 2 months ago. The same week we got them they were able to correct the issue and change them to paired. When the change was made, the promotions were lost. We were assured several times before the change was made that the credits
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Devices
Yes, I have published a ton of reports historically on the XB8, it is not new to my service.
Power BI & Xfinity XB8 Gateway
I have an (XB8) and am receiving an error within Power BI desktop when attempting to publish to any workspace on Power BI online. When connecting to a mobile hotspot or a non-Xfinity gateway (work wifi, other wifi, etc.), the error stops and I am able to successfully publish my workspace. The error
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Thanks for letting us know @user_dwm4, and I'm glad to hear your issue was resolved. If you need anything else, please let us know.
Remote not working
I have a new box, new remote, everything was working yesterday. Today turn on tv and says remote not working. Reset box, came up to set language remote won’t work, message that remote not working. Reset remote per instructions and still nothing. Remote flashes green and then red when pushing any but
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Hello @user_07kgh2 and thank you for reaching out to our Xfinity Community forums with your concern. 😀 Not being able to access your Wi-Fi services when you need it can cause frustration, but we're here to help!You stated that you signed up on
Wifipass is not working
I ordered wifi now pass for $10 a month on April 1st 2026. It was working good until this morning and it just stopped working
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The balance is 7.43 and no matter which card I use it says that I must pay at least 9.00 and then when I pay 9.00 it says am paying more than owed so it wont accept the payment
Wont accept payments less than 9.00 and service disconnected for balance less than 9.00
System will not accept payment for less than 9.00 and disconnected service for balance less than 9.00
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user_oj0ypw Hello, are you still having issues accessing the setting on the modem?
modem problems
I can not access the settings for my modem - when I use the browser 10.0.0.1 it directs me that this is no longer available and to use the app. however the app does not have an option for advanced settings? i have the router in bridge mode to a Netgear router. also several of the devices i have conn
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Hello, user_tgijji. Thanks so much for reporting this issue. I'd like to ask a few follow up questions to gain a better understanding and help in every way I can. Could you share a bit more about how you're making the payment and any error or message
Wont accept payments less than 9.00 and service disconnected for balance less than 9.00
System will not accept payment for less than 9.00 and disconnected service for balance less than 9.00
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Thanks for taking the time to post on our Xfinity Communities Forums page, @user_f3b096. I'd like to do everything I can to help out with the cut cable. Please send a direct message including your full name and service address, and we can get started
Repair service
Our service cord was cut by cable company, you laid temporary service which supposed to be relaid today!repairman did not show up!! So what is next??
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Thanks for meeting us here in our community about the trouble with publishing with the Power BI Desktop while connected to our XB8, @th340385. I'm sure this can make it difficult to get your work done. We'll be happy to help. Can you tell me if Power
Power BI & Xfinity XB8 Gateway
I have an (XB8) and am receiving an error within Power BI desktop when attempting to publish to any workspace on Power BI online. When connecting to a mobile hotspot or a non-Xfinity gateway (work wifi, other wifi, etc.), the error stops and I am able to successfully publish my workspace. The error
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@user_rhy891 Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this programming, but only
Will you bring back the ABC channel to Tucson Arizona area...soon?
Will you bring back the ABC channel to Tucson Arizona area...soon?
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Good afternoon @user_f88909. Can you elaborate on your question? I want to make sure I fully understand what you are asking.
XfinityRaf
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Early termination
What constitutes an agreement?
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