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@XfinityGabriel Article states Comcast will carry NHK on channel 1155. I just checked. NOT available as yet.....
NHK World on channel 265in Philly is gone????
Where is NHK World on channel 265 in Philly market?
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Xfinity locking my number lock on my phone and not unlocking
I'm having the same problem as I've read a lot of other people posting on here about Xfinity not unlocking your number lock I have talked to numerous people since the first my phone's been off I had it ported the number I got the port number and a optimum is already reported it with a new e Sims ont
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Devices
No channel is "Free" as we pay Xfinity for everything we view. Raising fees and deleting channels is not acceptable. Why dont you they get rid of one of the many tabloid news channels and fix the deal that gets NHK back?
NHK World on channel 265in Philly is gone????
Where is NHK World on channel 265 in Philly market?
Question
We definitely value you as a customer and truly appreciate your loyalty, from the bottom of our hearts @user_liqqo7 . I know for myself, I like to save as much money as possible on my bills so I totally get where you're coming from. As a corporate te
Customer retention
Looking for advise on how to reach customer retention department. We’ve been loyal customers and the current offers in our area include 5 year price lock from other service providers and the best I can do is a one year lock at $30 more per month? Might need to take my business elsewhere
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Thank you for reaching out and for giving us the opportunity to help! If there is anything we can do for you going forward, please don't hesitate to let us know.
Xfinity Support
My name is Edit(Personal Info) and my service address is in Edit(Personal Info). I am requesting to add my spouse's name to the billing.
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Customer retention
Looking for advise on how to reach customer retention department. We’ve been loyal customers and the current offers in our area include 5 year price lock from other service providers and the best I can do is a one year lock at $30 more per month? Might need to take my business elsewhere
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Customer Service
Line
When are they coming to bury my line? Are they going to use conduit? The line may be too short. I'm looking to cut my lawn and the line is on the lawn. Tripping hazard. I have pvc under sidewalk for easier install. Thanks John [Edited: "Personal Information"] text with answer
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Customer Service
user_0106 That's okay, I'm here to help! Please type in "Xfinity Support" in the "To" line and that should work. Please let me know if you run into any other issued.
Reps and supervisors do not care to help
To whom it may concern, I am writing to document a series of ongoing technical issues and unsatisfactory service experiences I have encountered since January. Technical Background: I currently pay for a 1300 Mbps plan. While I understand that wireless speeds will not reach the full capacity of a w
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Apple Watch
I was tricked into a receiving an Apple Watch. The agent kept telling me that the Apple Watch was going to cost me nothing and I kept saying I did not want the Apple Watch. He basically said that with the promotion I received the watch comes for free since I am a "Diamond member". I received the wat
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Devices
@XfinityKassie i tried sending you a message, your name does not pop up
Reps and supervisors do not care to help
To whom it may concern, I am writing to document a series of ongoing technical issues and unsatisfactory service experiences I have encountered since January. Technical Background: I currently pay for a 1300 Mbps plan. While I understand that wireless speeds will not reach the full capacity of a w
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Hi there, @user_r3k2jv. Thanks for reaching out to us here on the Community Forum, and for being an XFINITY member! It's easier than ever to check for eligible promotions and change services. If you log in with your primary XFINITY ID and head over t
Existing client offers
Exisiting client prior to 5yr price lock. What options/discounts are available to exisiting customers?
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Hello, @user_ag2n6r it looks like this channel is no longer available in your area, unfortunately. They have posted updates on their website : https://www.njpbs.org/blog-post/nhk-world-japan-channel-update/, which states: "All New Jerseyans and Phil
NHK suddenly removed without notice on March 31 2026
Why did NHK channel 265 in my market suddenly disappear from my lineup on March 31 2026. No notice or warning Watched it for years. Removval. of another channel that didn’t show commercials
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@user_2p7xt8 I would reach out if I was unable to access channels in my lineup as well. We appreciate you for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the n
XfinityKei
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wxyzd scripps
Hi, I’m reaching out because ABC has been unavailable on my service. I expect access to the channels I pay for, and I’d like ABC restored as soon as possible. I’m also requesting a credit on my account for the days it’s been unavailable. Please confirm when this will be resolved and the amount of th
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