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Please provide secure link so that power of attorney can be unloaded for disabled individual. ty.
Power of Attorney & Linking Accounts
I have a Power of Attorney for an account holder and need an official representative to send me a secure upload link to submit it. [1]
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I am in the East Windsor/East Brunswick NJ service area (at least that's what shows up on Comcast).
Weather Channel local on the 8s
Weather Channel local on the 8s Is only showing regional weather and not local conditions and forecast
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Wires down
A delivery truck took down my Comcast Internet wire. The wire is on the ground. It has a cut in the middle of it. My address is 58 Holden Rd. Shirley, MA 01464
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Customer Service
Oh now a lesson on posting. Try addressing the problem first.
Xfinity has no flexibility to provide solutions
I posted this recently and thought maybe Xfinity would reach out. No. Just a fake email from someone saying they tried to call me. So again, we had a shared 3 gig Xfinity mobile plan. Only $35 a month for two lines. Worked great until Xfinity started “working” in our area around January 2026. Huge d
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Got yalls WiFi and want mobile
I have the Internet and Why Xfinity mobile but for some reason got turned down and I don’t understand cause I have y’all’s Internet. My name is Lindsay Barrett 2435 Willowbrook Dr., Murfreesboro, TN 37130 can y’all please help me on the reason why I can’t get it
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Customer Service
Good afternoon @user_2zhh2t are you still experiencing issues with your new TV boxes at this time? If so, can you tell us more about what type of box these are, if you are seeing an error code/message on the screen? A great place to start tro
Why secondary t vboxes will not give you all channels
Replaced main t v box. Secondary boxes do not work properly
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user_0563so, Thank you for taking the time to share your experience. I can certainly understand how concerning it would be to see your monthly rate increase from what you were expecting, especially after being told you would receive a specific
Billing increased from $45 to $95 in two months
Xfinity charged me for an Apple Watch service that never worked for over two years. I contacted them twice last March to resolve the issue, and they offered me $45 monthly home internet for five years. Last month, I changed my debit card to a credit card for automatic payments, yet they increased th
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Still waiting for a legitimate Xfinity representative to respond to this. Respond under this thread, notin a fake email please.
Xfinity has no flexibility to provide solutions
I posted this recently and thought maybe Xfinity would reach out. No. Just a fake email from someone saying they tried to call me. So again, we had a shared 3 gig Xfinity mobile plan. Only $35 a month for two lines. Worked great until Xfinity started “working” in our area around January 2026. Huge d
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Overcharging
I have been with Xfinity for over 12 years. The last two years has been so terrible by far so I decided to cut off my cable September 11 so My monthly bill goes from August 9 to September 9. I cut the cable off September 11. There’s no way I should have to pay for a whole month bill that I didn’t ev
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Channels and Programming
user_1dhta2, I can understand how stressful this must be for you. I work from home and have a house full of kids, so being without internet would be a huge disruption. I want to do everything I can to help. Please send us a DM with your name an
Internet issue, no cable and no phone service
I’ve been without internet service since September 16, 2026, and this has been extremely frustrating. I work from home, and my children rely on the internet for their schoolwork, so being without service for this long has caused major disruptions. I’ve tried to get the issue resolved remotely, but n
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A tech came out yesterday, undid the splitter and attentuator that the last tech put in place, and then reactivated my modem. We had less than 24 hours of stability and had to reset the modem after it lost connection this morning under barely any loa
Arris S34 + 2GB plan having to reset modem daily
I've went through the useless Xfinity assistant multiple times to no avail A technician did come out and add a splitter + attenuator to lower the signal as it was too strong for the S34 Prior to the technician visit, as well as after still getting daily errors and warnings of the following variety T
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Thank you for reaching out here about that rebate issue. I am sorry to hear about that experience so far, and I will be happy to check on that from here. In order for me to do that I will have to ask you to send me a direct message with the full name
Rebate to pay off phone and switch to Xfinity Mobile
I went to an Xfinity store on July 11th 2026 to sign up for Xfinity tv and internet service and was convinced to bring my phone to Xfinity after the store manager said he would put in for a rebate to me for the amount owed to Verizon. I have not received the rebate and when I called Xfinity support
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
why havnt i received a refund after 2 months
we closed our account on 7-24-26 and opened a new account. why havnt we received a refund yet
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How do I delete my email? ... The simplest way I can think of disable an address is by loading https://connect.xfinity.com, navigating to (gear icon) / Email Settings / Mail / Advanced / Email Safe list. Then check the "Use email safe list" box, cli
Trying to delete empty email account that I don't want to migrate to Yahoo. How?
Hi! I have an Xfinity email account that is no longer necessary. It's empty. It became unusable following one of the Xfinity data breaches. I'll never use it again. I do have 4 other Xfinity email accounts and 9 Yahoo accounts. I want to close and delete at least this one Xfinity email account - pro
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@user_85j7gu - Thank you for providing those additional details and the screenshot! Looking at the screenshot you shared, the pop-up message: "Mail wants to sign using key 'Imported Private Key' in your keychain. To allow this, enter the 'login' keyc
Problems sending email using Mac Mail program on desktop and iPad
Two to three weeks ago we suddenly became unable to send emails through comcast/xfinity when accessing our emails via Apple's Mail program on a desktop Mac and an iPad. This is without us making any changes in passwords, email settings, etc. We were able to receive emails without problems. Surprisin
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The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Cancellation off account
I am terminating my account for now. My daughter work for another provider and gifting me a free service.
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IMAP login fails in Outlook; Xfinity webmail works
my Comcast email works in Xfinity webmail, but classic Outlook says it cannot log on to the incoming IMAP server. The settings are imap.comcast.net, port 993, SSL/TLS, with SPA off. Third party access is enabled. I get the same error with a new Outlook profile on both home Wi-Fi and in iPhone hotspo
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Hi there, @user_5cg6ad. Thanks for reaching out to us here on the Community Forum and condolences. We would be happy to assist with getting the account closed out. Please go to : https://www.xfinity.com/support/articles/account-holder-passed-away to
XfinityFrank
commented
7 hours ago
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Cancel service
Subscriber died 8.29.26
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