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Thank you for reaching out to our team here. If you are still experiencing those issues I will be happy to troubleshoot any connection issues from here for you.
Intermittent disconnects, upstream jumping to 55-59 dBmV, only 8Mbps upload on 1000/300 plan
I am posting because this issue still is not resolved. This started when I began getting disconnected repeatedly while gaming, and my stream was dropping frames. I logged into the modem and noticed extremely high uncorrectable errors on the OFDM channels - hundreds of millions accumulating in roughl
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I had the same problem! Exactly! Can’t even find a human to help.
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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user_yoke5t We would have to add it to your plan but that would end up being a charge and since you already have a contract and xFi for $10 a month it sounds like it might be best to keep you with your plan you have now, but I can't say for sure with
xFi complete same as Xfinity pro?
My plan includes an option to upgrade to xFi Complete for $10/ mo ($25 after promotional price). When I look up xFi complete, it redirects me to Xfinity Pro. Xfinity Pro has some small text at the bottom that mentions unlimited data is included with some plans. If I upgrade to Xfinity Pro, will this
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So as an existing customer with a year still left on my contract, how do I get unlimited data? I'm not interested in getting a new plan as I'd be paying $30 more a month and downgrading my internet speed.
xFi complete same as Xfinity pro?
My plan includes an option to upgrade to xFi Complete for $10/ mo ($25 after promotional price). When I look up xFi complete, it redirects me to Xfinity Pro. Xfinity Pro has some small text at the bottom that mentions unlimited data is included with some plans. If I upgrade to Xfinity Pro, will this
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user_k449jj A number of reasonable offers have been made that E. W. Scripps hasn’t accepted. Comcast continues to work towards making this programming available again with fair pricing and terms for our customers.
I want access to WXYZ again!
I pay for a the service and I want access to WXYZ. If not restored, I'll explore other companies.
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Hey there @diddelkiste! Thanks for using our Forums and for reaching out to our team directly. We are happy to work with you to make sure the equipment has been returned and removed off of the account. We truly appreciate you bringing this to our att
XFi Gateway returned, still on account
I went back to using my customer-owned modem, and returned my XFi Gateway last Saturday; however, I am still seeing it listed on my equipment page (next to the customer-owned modem), and the Xfinity app complains that there is no connection to my gateway (which makes sense, seeing as how I no longer
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Same problem with my xumo. .
For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)
So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for
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user_yoke5t No, xFi Complete and Xfinity Pro are not the same. xFi Complete is a service that includes features like Advanced Security, unlimited data, and WiFi Extenders for legacy customers, but it is no longer available for new customers. In contr
xFi complete same as Xfinity pro?
My plan includes an option to upgrade to xFi Complete for $10/ mo ($25 after promotional price). When I look up xFi complete, it redirects me to Xfinity Pro. Xfinity Pro has some small text at the bottom that mentions unlimited data is included with some plans. If I upgrade to Xfinity Pro, will this
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user_vmkrbc Hi there! Thank you so much for using our Forums and for allowing our team the chance to help you look into your connection issues. We are sorry for any trouble and we assure you that you came to the right place for help with this. To get
Internet Customer Support fails again
I am filing a complaint regarding Xfinity technical support causing and prolonging an internet outage. I spent approximately four hours with Xfinity support. Representatives repeatedly instructed me to place the equipment in bridge mode, which caused my network/Wi-Fi to disappear and become unusable
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Thanks @EG for moving this over.Good morning @user_m59tld. Our team can review your account and assist with removing the NOW TV service. If you could send our team a direct message with your full name and full address, we can get started. To se
NowTV added to subscription without consent.
NowTV was added to my subscription without my consent. I need this to be removed from my subscription. Right now. And, I am not going to pay for a service that I did not consent to and sign up for in the first place. Please reach out to me so that I can DM someone, and open a ticket. Thank you.
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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
When are we getting NBC back??
How long is Xfinity and Scripps going to hold our NBC station hostage? Xfinity claims they want to keep our service affordable, but $300 a month for poor choices of stations and frequent price increases for no reason is NOT affordable in any way! I'm looking at alternatives NOW
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Twenty-three days and counting. Each morning and afternoon when I want to get the local news and weather on WXYZ, the local ABC affiliate, I get that stupid pink screen. Basically, Comcash is unresponsive to its subscribers on the missin
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E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
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