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email blacklisted
For several days my Comcast email has been blacklisted. A message tells me my password is incorrect, so I go to settings and reenter my password carefully and correctly, to no avail. Please help me resolve this issue. Thank you!
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Customer Service
One other note is that messages can be sent from the mail app but no mail is received.
Apple mail unable to access Comast email
All my apple devices no longer communicate with Comcast email. I can access my Comcast email via internet on Safari but not using the Apple mail app. Have been using apple mail to access Comcast email for decades.(Diamond) Tried to use chat to work through this but don't have the patience with restr
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I will drop Xfinity soon and shopping for solutions now if they do not resolve contract with ABC.
When will ABC stations be reinstated?
I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont
Question
Same problem but none of the above suggestions have helped. iphone 16 pro, ios 26.4.1 mail app - already configured to use imap and has been working for the last few years. Now app keeps asking for impa password then reports it as incorrect. MacBook
Apple mail unable to access Comast email
All my apple devices no longer communicate with Comcast email. I can access my Comcast email via internet on Safari but not using the Apple mail app. Have been using apple mail to access Comcast email for decades.(Diamond) Tried to use chat to work through this but don't have the patience with restr
Question
user_m89uop Thank you for clarifying that for me. It should only take a few moments to make a payment and I know it's frustrating when errors pop up. Do you have the Chrome app on your phone so we can try to get around the error you're seeing? Once y
Why does the Xfinity mobile app [Edited] now!
Every time I try to go in and pay my bill I get an error message, I mean every time! I know they want the money to keep the service on!
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user_4d8lf3 Hi there! We really appreciate you reaching out, and we completely understand how frustrating that situation would be. If you were told your bill would go down and it either didn’t change or actually increased, that&rs
Xfinity bill
My wife called twice to try to get our monthly bill reduced. First time rep said he reduced it - didn’t happen. Second time rep said it would be reduced it actually increased. Also, we received, I believe, a new “gateway” which we didn’t ask for, unless we agreed to it because it is always so hard t
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cancel Disney+, Hulu, ESPN+ bundle
I've tried every means possible to cancel this subscription.
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Channels and Programming
Email switching to Yahoo
[Edited: "Language"] I have lost all my old emails. How do I get my old email account back?
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Xfinity bill
My wife called twice to try to get our monthly bill reduced. First time rep said he reduced it - didn’t happen. Second time rep said it would be reduced it actually increased. Also, we received, I believe, a new “gateway” which we didn’t ask for, unless we agreed to it because it is always so hard t
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Customer Service
@XfinityEmilyB i’m not at work to make the chrome payment. That’s what I said in my last message I tried to do it with the app. I’ve already reinstall this app and deleted it like so many times I’m so over it at this point I should be able to go on
Why does the Xfinity mobile app [Edited] now!
Every time I try to go in and pay my bill I get an error message, I mean every time! I know they want the money to keep the service on!
Question
3 months of service interuptions
How is it possible that i get daily messages that xfinity is upgrading the service in my area and I will experience outages and then every evening i get a message saying they failed to complete the work. There is no transparency on what these upgrades are and the credits that have been issued are la
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Customer Service
user_4qlh8oThank you for reaching out. I know how concerning it is to receive return reminders when you’ve already taken the time to bring your equipment back. I’m really glad you let us know. We want to make sure your return is properly
Returned Router
Hello, I recently returned my Xfinity wifi router but have been receiving emails concerning a failure to return. I returned it in March to the store on Jonestown Road, Harrisburg PA
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user_m89uop Let's see if we can save you a trip to the store. Please clear cache and cookies in your Chrome settings, then try making the payment and let me know if it's successful. You can find instructions here if needed.
Why does the Xfinity mobile app [Edited] now!
Every time I try to go in and pay my bill I get an error message, I mean every time! I know they want the money to keep the service on!
Question
Hi user_vhqghq! Thanks for taking the time to leave this wonderful feedback on our Xfinity Forum. We truly appreciate you being a long-time customer with us, and please know my team is always here to support you with your service needs. I would love
Survey for recent help
Want to give a huge thankyou yo manpreet they were the nicest, agent, they were very understanding and helpful and patient with me. Didn't end the chat or get rude or anything. It helped me with getting my bill. Do they change once I moved as well as explain that I had a previous balance that I didn
Question
@XfinityEmilyB I was using Google Chrome when I tried to pay through the other portal online I guess I’m just gonna have to go to the actual physical store and pay my bill again that way because this I tried it again today. It still does not work on
Why does the Xfinity mobile app [Edited] now!
Every time I try to go in and pay my bill I get an error message, I mean every time! I know they want the money to keep the service on!
Question
Returned Router
Hello, I recently returned my Xfinity wifi router but have been receiving emails concerning a failure to return. I returned it in March to the store on Jonestown Road, Harrisburg PA
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Customer Service
user_qhqum5 I'd recommend contacting our Customer Security Assurance team to see why the email continues to be blacklisted. Some information can be found on their website (https://spa.xfinity.com/help), and they can be contacted by phone at 1-888-565
XfinityThomasD
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email blacklisted
For several days my Comcast email has been blacklisted. A message tells me my password is incorrect, so I go to settings and reenter my password carefully and correctly, to no avail. Please help me resolve this issue. Thank you!
Question