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NHK was a staple in our home. I'm actively searching for alternatives to Xfinity now.
NHK World on channel 265in Philly is gone????
Where is NHK World on channel 265 in Philly market?
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Xfinity Chat representative tried to scam me
I had issues with setting up my Internet connection and once that was fixed, the representative called Harvinder asked for my IMEI and sent a suspicious link. Despite my better judgement, I opened the link and it asked for my SSN. I immediately closed the link and the chat. How do I report this work
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Customer Service
Thank you for bringing this to our attention, @user_4tkx24. We can certainly make sure this gets in front of the right eyes to make sure this gets rectified for you, but we will need some additional details. If you could send our team a direct messag
Xfinity damaged my sprinkler system.
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
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tv says no internet connection.
I unplugged my modem and router. I turned it back on. The TV still says no internet connection. All my other devices have internet connection
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Your Home Network
Transfer services to new address
Hi, I need to transfer my service to my new address
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Customer Service
Home security
Hello I had an appointment yesterday to have my home security installed and no one showed up can I please reschedule
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Flex
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Xfinity damaged my sprinkler system.
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
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Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo
Credit Deletion not honored
Hi Xfinity Support, I'm reaching out because I have an unresolved issue regarding a collection account that was sent to a third-party agency (CBE Group) on my behalf. Before making my payment, I contacted Xfinity support via chat and was explicitly told by an agent that once payment was received (di
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I just chatted with a live agent and you need the TV premium package - which is $174.90 per month so for us that is $40 more per month. Boo.
Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253
This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport
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Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast is working toward bringing back this programming, but onl
Disruption of service for NBC
Completely disappointed and frustrated with the loss of this channel and now having to consider other services and leaving xfinity
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Hello @hobodewey, our team responded to you in direct message last night. The conversation thread should under Xfinity Support, have you checked your direct message inbox again?
TBS is down on Xfinity
TBS is down on my TV. Recycled system as suggested from Xfinity Help Page. No good. No Picture or Sound. All Pixelated. Missing Michigan/Alabama Basketball Game. Can't find any7 way on the support page to report outage.
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Hey there, user_rw7tnp! Thanks for posting on our XFINITY Community forum. We are sorry to hear you are still experiencing an issue with your subscription activation. Are you receiving an error message when you try to activate with a new account?
Failed Disney+ StreamSaver bundle activatio
I need help activating Disney+ and Hulu through my Stream Saver bundle. ESPN and Netflix activated correctly, but the Disney+/Hulu activation link keeps looping me to a non‑functional “Activate Disney+” page. It does nothing when I click it. Ive tried through the app, the website, and the activation
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XfinityJustinM, This is a known issue as noted in the other posts on the SiriusXM error. The troubleshooting steps do not resolve the problem. This needs to be escalated to technicians who can research and resolve the application failure.
My SiriusXM app on my box stopped working
My SiriusXM app stopped working and won’t even load (error code 4036) It worked, then stopped for a few weeks. It ran for one day in February and hasn’t worked since. My box is compatible (Xc-1) and I’ve tried all of the remedies, none of which worked. I’m not resetting my box again, because it knoc
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@XfinityCarolyn I did as you asked but have not received any reply. Channel still unwatchable.
TBS is down on Xfinity
TBS is down on my TV. Recycled system as suggested from Xfinity Help Page. No good. No Picture or Sound. All Pixelated. Missing Michigan/Alabama Basketball Game. Can't find any7 way on the support page to report outage.
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Accepted Solution
The USB ports on Xfinity gateway devices are disabled. They may only be used to charge USB devices.
USB port on x1 for storage
How can I activate the USB port to be used with a USB storage device.
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Hey, @user_gitcju! Have you already seen how to cancel, pause, or move your Xfinity service HERE? You should be able to set up a transfer online, but our team is here to help if you need us :)
XfinitySara
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Transfer services to new address
Hi, I need to transfer my service to my new address
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