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Requesting assistance to waive Early Termination Fee due to returning to active Xfinity household
Hi everyone, I am looking for some assistance from an official employee/specialist regarding an early termination fee on my recently closed account. I actually started out using Xfinity in my original household, and because of my long-standing loyalty to the brand, I opened another Xfinity account w
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Billing
@user_th6nr1 thanks for taking the time to post on our Xfinity Community Forums page. I'd love to do everything I can with the video issues you are experiencing. So that we are on the same page, Can you let me know what troubleshooting steps you have
xfinity lies
I have been with xfinity for a little over 2 years. They increased my bill for no reason about 3 months ago. Then they shut our tv box off and said I had to get a new one. I drove up and got a new box. It took 24 hours to get back the bare minimum of channels. Xfinity has now lowered my wifi speed a
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Xfinityabel thank you for understanding, and please do see if one of those can make a comeback or a new horror channel entirely can be created. In the meantime I will certainly keep watching shudder and check out Xumo. But i really hope to see a hor
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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Xfinity is terrible. I can't watch more than three seconds of a video without a pause. You are terrible. I can't wait until we get another internet provider in my area
xfinity lies
I have been with xfinity for a little over 2 years. They increased my bill for no reason about 3 months ago. Then they shut our tv box off and said I had to get a new one. I drove up and got a new box. It took 24 hours to get back the bare minimum of channels. Xfinity has now lowered my wifi speed a
Question
Complaint
My Xfinity email will not configure properly with the mail app on my iPhone. It needs to configure to IMAP and it will not work. I need a specialist to help. I have spent hours in this with Apple. They are saying it’s the fault of Comcast. I need help right away.
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Customer Service
@user_o1yb5e, I get where you are coming from, personally I am a huge horror fan and miss the channels. I was about to suggest Shudder before I saw your most recent comment. I can certainly submit feedback regarding our request to see a channel like
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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Hello @user_be8ou3, thank you for reaching out on our community forum. I understand it is very frustrating especially when you have a service interruption. I would love to review what is going on to see if we can get to the bottom of it. Please send
HORRIBLE!! CAN'T GET AHOLD OF ANYBODY EXCEPT AI WHEN I JAVE PROBLEMS
My internet went out 2 nights ago around 7 pm, they said it would be back on by 9:55 that night, it didn't come back until after 6 pm the next day. The day after that, it went out again for a few hours, and now I'm sitting here for going on 2 hours, 3rd time in 2 days. The phone numbers they give yo
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HORRIBLE!! CAN'T GET AHOLD OF ANYBODY EXCEPT AI WHEN I JAVE PROBLEMS
My internet went out 2 nights ago around 7 pm, they said it would be back on by 9:55 that night, it didn't come back until after 6 pm the next day. The day after that, it went out again for a few hours, and now I'm sitting here for going on 2 hours, 3rd time in 2 days. The phone numbers they give yo
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Customer Service
Thegreyhearted, you may need to reach out to our Customer Security Assurance team at 1-888-565-4329 to check if there is an internal issue with your email account.
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
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Right now the closest thing I’m using is shuddertv. But it still not the same and no offense to any of the free stream horror channels or shudder but I feel more can be put into a horror channel then what everyone else is offering. Even if it had to
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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just my personnel preference I would hope I could talk with someone who is a big horror fan who understands where I’m coming from . And as I do have an account and peacock sounds nice I really just wanna see a horror channel become a thing. It’s been
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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@user_ada5s3 Thanks for reaching out, I want to help with the buffering issue. Is it only one channel? Any error codes?
What am I paying 100 dollars a month for when my TV buffers all the time?
What am I paying 100 dollars a month for when my TV buffers all the time?
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What am I paying 100 dollars a month for when my TV buffers all the time?
What am I paying 100 dollars a month for when my TV buffers all the time?
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X1
So I will answer both questions and provide a Lil more depth with my problem, and at the end I will "speculate" on what and why this is happening. @XfinityNatalie Yes not only did I try that I switched to incognito mode signed back in and continue t
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
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Can not locate the unblock. Already in settings
how do I unblock 860 numbers from going directly into voicemail
860/800 numbers are not ringing but going directly into my voicemail. How do I change that on my cell phone
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@Thegreyhearted Can you try here? https://connect.xfinity.com/appsuite Let us know, please.
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
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lindago9, hello there and thanks for reaching out. I can understand your concerns and exhausing work in getting this resolved. We've migrated to Yahoo mail. Have you done your migration yet? When adding your email to your phone, you'd select the Yaho
XfinityQue
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Complaint
My Xfinity email will not configure properly with the mail app on my iPhone. It needs to configure to IMAP and it will not work. I need a specialist to help. I have spent hours in this with Apple. They are saying it’s the fault of Comcast. I need help right away.
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