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Hello user_kistm2, thank you for making us aware of this issue. I would like to get some more information so we can further investigate. Please send our team a direct message with your full name, the name listed on the account (if different), a
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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How long does it take when you pay threw a third party
I paid my bill yesterday threw a third party and I have the confirmation number and no one can turn my service back on
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Billing
@user_8t4x6o I apologize. You mentioned you had spoken with several supervisors. Normally, a tech appointment is one of our first steps to escalate any issue. Without a tech visit, with almost all issues, we are missing important information on the s
Modem dropping signal and producing error codes
My modem intermittently drops the internet connection and logs error codes. I have contacted Xfinity 3 times already. They have failed to correct this issue. I have replaced my Modem and Router already. All wires are correctly plugged in. Device has been rebooted. Has been interrogated by Xfinity. I
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Ill let you know if it doesn't
Modem dropping signal and producing error codes
My modem intermittently drops the internet connection and logs error codes. I have contacted Xfinity 3 times already. They have failed to correct this issue. I have replaced my Modem and Router already. All wires are correctly plugged in. Device has been rebooted. Has been interrogated by Xfinity. I
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i retried the assistant and it found an error this time. I have an appointment scheduled Friday. Hopefully they fix it.
Modem dropping signal and producing error codes
My modem intermittently drops the internet connection and logs error codes. I have contacted Xfinity 3 times already. They have failed to correct this issue. I have replaced my Modem and Router already. All wires are correctly plugged in. Device has been rebooted. Has been interrogated by Xfinity. I
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I do not like that we were forced to switch to Yahoo or cancel our Comcast email. I have been switched to Yahoo now for 7months and it is horrible. Not the nice neat emails as before. Too many ads. Cannot get rid of them. Lost a lot of group contact
Comcast email
I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why
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Hi there, @user_3e831o! Thanks for reaching out about the area upgrade. I am glad that your service is stable. We have been enhancing our network for a couple of years now to our next generation network. That provides higher upload speeds and lower l
Jitter problems
For about the last month, I've had a consistent jitter and packet loss. Most of the time doubling my average latency and losing about 2% of packets. Different servers, different services, but the same problem. All automated troubleshooting from xfinity came back with "healthy connection" and I'm con
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how do I get a tech out to fix this?
Modem dropping signal and producing error codes
My modem intermittently drops the internet connection and logs error codes. I have contacted Xfinity 3 times already. They have failed to correct this issue. I have replaced my Modem and Router already. All wires are correctly plugged in. Device has been rebooted. Has been interrogated by Xfinity. I
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user_0n1g7y, ahh thank you for sharing. What troubleshooting have you performed thus far?
Paramount plus blurry screen on my xfinity.
Can't get a good picture for Paramount Plus through Xfinity. All other apps work great. This is happening on my FL tv and my MA tv.
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@user_owy67n Sorry to hear you are having trouble with this channel. What happens when you tune into this channel or search? [Edit: Grammar]
Bravesvision
Why is braves vision not included in the sports package? I do not care much for the other many channels but have the sports and new package. It makes sense that baseball should be part of that. Thanks
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@user_nkocwk Our team can assist with billing issues, questions, and concerns. If you could please send me a DM with your first and last name along with your full-service address, we can get started. To send a "Direct Message" to Xfinity Suppo
Help with bill
I went to another service and the date I brought my modem in was added to a phone line as the date the service stopped. All 4 phones stopped at the same time
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unresolved problems
I, and my neighbors, receive 0-1 bar of cellular service and rely on 'wifi calling'. I've been using Xfinity, with wifi calling, for several years successfully. Many weeks ago, I requested a transfer of my personal line to our family account to streamline billing. The Xfinity rep chose instead to de
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Devices
I just migrated and hate this format!I It is so cluttered and messy! I don't want to keep! I hate gmail too it's just like this! It's so bad
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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The Xfinity assistant was unable to find any issue.
Modem dropping signal and producing error codes
My modem intermittently drops the internet connection and logs error codes. I have contacted Xfinity 3 times already. They have failed to correct this issue. I have replaced my Modem and Router already. All wires are correctly plugged in. Device has been rebooted. Has been interrogated by Xfinity. I
Question
I am not sure what you mean by tech appointment. I have been unable to get anyone out to help with this issue. I have spent hours on the phone with Xfinity trying to get it resolved however.
Modem dropping signal and producing error codes
My modem intermittently drops the internet connection and logs error codes. I have contacted Xfinity 3 times already. They have failed to correct this issue. I have replaced my Modem and Router already. All wires are correctly plugged in. Device has been rebooted. Has been interrogated by Xfinity. I
Question
Hi there, @FRAENIR! I am glad you are taking advantage of the apps! We are happy to further assist you with watching Peacock. I understand you are seeing the error that the subscription is active on a different account. I see this happen when the wro
Peacock No Longer Premium
I recently moved addresses and since then have been encountering multiple issues relating to my internet and subscription with Xfinity that were not occurring at my previous address. One of which is that my Peacock Premium, included in my 1 gig internet subscription alongside Disney Plus, is no long
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Picture is blurry with a gray tone to it.
Paramount plus blurry screen on my xfinity.
Can't get a good picture for Paramount Plus through Xfinity. All other apps work great. This is happening on my FL tv and my MA tv.
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Hello tashanet, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. To switch to Yahoo, you would need to log in to your account and process the move from there.
How do I transfer my comcast email account to yahoo
We moved to an apartment, so I canceled our Comcast account last December. How do I move to yahoo email?
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Greetings @user_mkpxwk, and thank you for posting on our Xfinity Forum. That’s definitely frustrating, especially if it’s happening frequently. We want to help get this resolved. Have you checked our Xfinity app or our outage checker to s
Frequent Outages
I live in the Lehi/Saratoga Springs Utah area. For the past several months we have been experiencing very frequent outages. Sometimes lasting an hour or two, but sometimes lasting four hours or more. What is causing all of the outages, and what is being done to prevent them? If this continues, it mi
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Hi there, @user_wqt17l! It is important to us that your service is working flawlessly. We are glad to get to the bottom of the TV freezing and skipping. Things should be at your fingertips. Just so you are aware, the Xfinity app is great help with tr
XfinityRay
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Customer support for a problem
Why does my TV keep freezing and skipping?
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