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how to schedule service for exposed cable in backyard
I need to have Xfinity come to my home because there is an exposed cable in my backyard that is at risk of being run over by landscapers lawnmover
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Customer Service
Email not working on Apple Mail
Email is not working on Apple Mail after confirming password is correct and also 3rd party feature is enabled.
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Sign-In and Account Management
Thank you for reaching out to our team. If you would ever like us to look at different internet options from our end, we will be happy to check on those.
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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The link to the how-to-message page is invalid, as shown. Better to simply search for "Direct messaging within the forum"
Tennis Channel 844 - DVR not recording sound
The DVR is not recording sound on Tennis Channel 844. Sound is present on real-time reception. Other channels are recorded with sound and picture. Started last night. Refreshed TV box. Unplugged TV box to restart. No change.
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Intermittent Internet
I'm having problem with my internet intermittently going out in the early morning. I had an Xfinity technician come out and rerun a new line but I'm still having problems with outages in the area. i.e is not just me it's an outage in the area. The line that I had originally runs underground which I
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Customer Service
Concern moved here to the E-mail help section.
My imap password
I get the notice: IMAP password incorrect. I was able to use my Xfinity password and get my email on my phone, but I get nothing on my iPad.
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I'm having problem with my internet intermittently going out in the early morning. I had an Xfinity technician come out and rerun a new line but I'm still having problems with outages in the area. i.e is not just me it's an outage in the area. The li
Xfinity support
I payed my bill yesterday and my service still haven’t been resumed it keeps saying I have an outstanding bill and also my xfinity gateway saying unavailable. I talk to probably 5-10 agents and they didn’t resolve anything then saying yall will email me with a support ticket never got it never got a
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user_4v259k Thank you for the additional information! We can open a ticket for you so our local team can investigate. Please send us a direct message. How to: Direct messaging within the forum
Line repair. Multiple lines hanging low in front of our loacaion
Multiple low hanging lines at our location
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How do I start a new, separate message without appending to an ongoing, existing message?
Tennis Channel 844 - DVR not recording sound
The DVR is not recording sound on Tennis Channel 844. Sound is present on real-time reception. Other channels are recorded with sound and picture. Started last night. Refreshed TV box. Unplugged TV box to restart. No change.
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Hey there, user_gdh614! Thanks for reaching out to our XFINITY Community. Please follow the links provided by Again and let us know if you require any additional assistance.
Looking for email account [Edited]
You locked me out of my email account tell me I am now with Yahoo cannot find my stuff on comcast as it did not go to yahoo Not happy
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Codes_c Hello, and thank you for reaching out! Welcome to Xfinity! This issue often occurs with new accounts because the Xfinity ID is not properly linked to your new account, or there is an activation delay. To fix this, create a new username at xfi
Cannot sign into app, says I successfully signed in but says I am not an Xfinity user. I am new and just set up my router
Exactly what the subject says. I've tried to sign in on mobile on two different phones and am getting the same error page saying I successfully signed in but that I cannot open the app because I am not an Xfinity user. I am new and was trying to get things set up, my phone and email are both attache
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ESPN unlimited app
What is the procedure to add a favorite to the home screen of the ESPN Xfinity app? at present, I have to do a search on the sport that I want and then access it. There should be a way to add that sport to the home screen.
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Xfinity Stream App
@XfinityJamesC wrote: "... next to the bell icon ..." You keep writing "next to the bell icon" despite the fact that many posters are using phones or tablets, and many (most? all?) of these mobile devices do not have a "bell icon"
Duplicate account created on upgrade
I am an existing customer. I tried to upgrade to the new $70 Genesis rate, but it created a duplicate account. I need to cancel the new order and apply the promotional $70 rate to my existing account
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Hello craig49127 Appreciate you taking the time to reach out! Have you checked that the HDMI is paired to the same HDMI as the cable is connected on the back of the TV by chance?
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outages in berien county Michigan
all tv do not connect to hdm11
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