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The audio drops usually after a commercial. Mostly on CNN & MSNOW. Those are the channels I mostly watch. I uninstall almost daily. Clear cache & data. Signing and out. I turned off allowing Xfinity to pick best channel. I've tried every thin
Stream App issues
It's not working on fire stick either!! I've tried everything. And miss me with your standard reply cause that's [Edited: "Profanity"] too!! Fix the app!!!! I get the feeling it's a way to force us into a box so let me be clear, I pay too much already and will NOT rent your box. I'll just shut it do
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user_8bqvt0 Thank you for the additional information. We can escalate your concern to the Xfinity Mobile Corporate Escalation Team for an in depth investigation. Please send us a direct message. How to: Direct messaging within the
400$ credit never applied since dec2025
I want to resolve this issue urgently because im calling every month to fix this which comes to the point of frustration. I bought iphone 16 and iphone 16 plus they said its on promotion for 400$ off but whoever placed the order never applied the discount even on statement it show one number even th
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Good afternoon @user_jrw8sn. Are you getting an error message when trying to access your email? Are you using the XFINITY website or a third party app?
I need to access my email. Edit (Personal Information) please make this work. I do not want to change to Yahoo or any other servers.
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No i usually called customer service
400$ credit never applied since dec2025
I want to resolve this issue urgently because im calling every month to fix this which comes to the point of frustration. I bought iphone 16 and iphone 16 plus they said its on promotion for 400$ off but whoever placed the order never applied the discount even on statement it show one number even th
Question
Xfinity / Comcast has had no problem constantly raising cable plan rates every chance you get. NOW you claim poverty since Scripps (WXYZ ABC Detroit here)isn't meeting your demands? SO, when do viewers get a refund on OUR monthly bills for a very va
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
jasonaut, Thank you for reaching out to Xfinity Support. I am sorry to hear the wrong power adaptor was sent. You can swing by any Xfinity store, and they can swap it out for you, or we can ship you a new power cord. If you need assistance Please sen
wrong power adapter included with new modem, how do I get a replacement?
I've just received a new xfinity wifi gateway modem after upgrading my account. The power adapter doesn't fit. How do I get a replacement modem or power adapter sent to me?
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wrong power adapter included with new modem, how do I get a replacement?
I've just received a new xfinity wifi gateway modem after upgrading my account. The power adapter doesn't fit. How do I get a replacement modem or power adapter sent to me?
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Customer Service
I need to access my email. Edit (Personal Information) please make this work. I do not want to change to Yahoo or any other servers.
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Customer Service
user_pv2yto For these models there is not a display like the older red LED.
XG1v4 dvr
Is there a way to tell when it is in record mode? Old box had a red LED. I do miss the time display.
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Please put WXYZ Channel 7 Detroit back on the air! Note: This comment was created from a merged conversation originally titled WXYZ channel 7
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Will I get a credit from Xfinity for no FOX? Note: This comment was created from a merged conversation originally titled No FOX channel 13
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Cannot Access Comcast Email [Edited]
I cannot access my comcast email. I need my email. [Title edited to remove personal information - email address]
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Please bring back NBC, we are paying for channels that we are not able to view. We deserve a refund for the time with out these channels. Note: This comment was created from a merged conversation originally titled NBC / Scripp news
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
When are you going to bring abc back if your not I will be canceling my Xfinity! Note: This comment was created from a merged conversation originally titled ABC
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
When will you have WPTV back live on your system? Note: This comment was created from a merged conversation originally titled NBC Affiliate WPTV
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
user_jkzfhr You have come to the correct place for help with your billing. Without sharing personal details what billing issues are you having?
customer service agent to call me
Hello I need to speak to someone in billing Do you have a some one to call me and a number to call as needed, Trying to set up bill and get my bill corrected
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Really...can't watch playoffs news, any ABC disney...what am I paying $250/ month for...looking good for better options Note: This comment was created from a merged conversation originally titled Abc
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Not only do you already charge a ridiculous amount but can’t keep Scripps contract without another price gouge! It’s amazing other carriers can keep things going! Loyal customers have not received any compensation yet can’t access anything on A
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles

Hello user_c6jt6k Thank you for the post! Did you pay for the device cost as a part of a final bill? Typically, it would be itemized onto the statement listed related to a device service cost.
XfinityTommy
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Complete Recovery Corp Emails Don't Stop
Hello, I had cancelled my Xfinity service but lost an item for return. I contacted a customer support agent and was able to pay off any associated dues to the lost item in December. As far as I can tell, my account balance is $0. Complete Recovery Corporation continues to contact me, stating that I
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