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I am on Xfinity Mobile Plus. Thanks for helping me address the specific discrepancy I raised: Xfinity confirmed a $700 promotional trade-in credit / $19.44 per month for 36 months, while the Assurant return paperwork states “Accepted Offer Value: $18
URGENT trade-in discrepancy -$700 promotion vs $185 assurant accepted offer
I need help with an Xfinity Mobile trade-in that expires on September 21, 2026. On August 31, an Xfinity representative confirmed a $700 promotional trade-in credit for my iPhone 13 Pro Max, including $19.44 per month for 36 months. I have now received return paperwork showing an “Accepted Offer Val
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The concern is not "Home Security Rules And Automations" help related........... Topic moved here to the proper help section for assistance.
Never received message to change Comcast email to yahoo
I did not get a message to move my Comcast email to a yahoo email and now my Comcast email will not populate to new messages since July
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Great. I’ve been trying to call and talk to customer service for a week but the automated messaging won’t allow that. My individual Internet service normally works perfectly. There has been an unresolved network issue in my neighborhood for approxim
Does Customer Service still exist at Xfinity?
I've been trying to talk to a real person at Xfinity for well over a week but can not get by the automated messaging. There is no option to talk to a real person anymore. How can I go about talking to a real person?
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The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.
[Edit] is this a legit number from Xfinity
Our internet service is down. We scheduled an appointment for a technician to come over. Then we get a call from [Edit: Phone number] and after identifying ourselves they don’t even know our address? please advise Sharon
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@Again No, I was too shaken up, and he did not have a front license plate on the van. I do have the names of the road he was on and the approximate time to give to xfinity, so they can address their employee's behavior while driving a company van.
Reporting xfinity worker road rage incident
An man in an xfinity van engaged in road rage after nearly changing lanes into me. I honked to let him know I was there, and he started gesturing, flipping me off, honking and tailgating me. He followed me for nearly a mile until I turned quickly onto a side street to get away from him.
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The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
Wiring for television
I'm moving the main television from one room to another room. Does the new room needs to be wired and another remote added to new room. New television replacing old television and Does it need to be programmed to the existing remote.
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Peacock multiverse
"I am stuck in the Peacock multiverse loop. The portal gives me 'Something unexpected happened' but the Help/Unlink button is hidden because it's not active."
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Customer Service
@mmhusky An man in an xfinity van engaged in road rage after nearly changing lanes into me. I honked to let him know I was there, and he started gesturing, flipping me off, honking and tailgating me. He followed me for nearly a mile until I turned
Reporting xfinity worker road rage incident
An man in an xfinity van engaged in road rage after nearly changing lanes into me. I honked to let him know I was there, and he started gesturing, flipping me off, honking and tailgating me. He followed me for nearly a mile until I turned quickly onto a side street to get away from him.
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The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.
havent opened my e mail in a long time now i cant get access
log on page doesn't ask for user name and password
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@user_v0yjyy I've been trying to talk to a real person at Xfinity for well over a week but can not get by the automated messaging. There is no option to talk to a real person anymore. How can I go about talking to a real person? You can't physical
Does Customer Service still exist at Xfinity?
I've been trying to talk to a real person at Xfinity for well over a week but can not get by the automated messaging. There is no option to talk to a real person anymore. How can I go about talking to a real person?
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Xfinity has people working for them and you can’t understand what they are saying and obviously they can’t understand what I’m saying so nothing gets resolved as a result I canceled my services to have xfinity as my new phone carrier
How to file a complaint
I have sent a complaint and it keeps coming back in my e mail unanswered no matter how many times I resent it,I need a working e mail to send my complaint asap,this is ridiculous that I can’t find a way to make a serious complaint,this is no different than the months I’ve spent calling Xfinity just
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Xfinity ID not recognized as a customer even though Internet is active
I’m a new Xfinity Internet customer. My Internet service is active and I’m currently connected to my new Xfinity Wi-Fi, but my account is not being recognized correctly. I can successfully sign into my Xfinity ID, and I have received emails from Xfinity confirming my new Internet service and Wi-Fi i
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Sign-In and Account Management
WIFI contract
will i get the same pricing as i have now? I see that my contract ends next month
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Customer Service
I have been waiting for a refund for almost two weeks and I still have not received it. I was charged an outrageous fee for having someone come out to check my xfinity problem.
How to file a complaint
I have sent a complaint and it keeps coming back in my e mail unanswered no matter how many times I resent it,I need a working e mail to send my complaint asap,this is ridiculous that I can’t find a way to make a serious complaint,this is no different than the months I’ve spent calling Xfinity just
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Hello @user_1pcawy, and thanks for reaching out on our Xfinity Community forums. To verify your channel lineup, you can sign in to your Xfinity Account and view your channel lineup here: https://www.xfinity.com/learn/channel-lineup-bundles.&nbs
Tv programing
Have lost ion mystery channel. Antenna TV coming up instead of ion mystery channel.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Need help with packages
I tried to add the "More Sports and Entertainment" package for redzone as well as the Peacock, Netflix, HBO Max streaming service bundle. I see my Peacock, Netflix, and HBO Max streaming services set up but I do not see the More Sports and Entertainment package. Can I speak to a human about this?
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user_3z3cn2 Hello, are you still having issues connecting to the internet?
Can't Get Online Despite Xfinity Gateway Being Online and Connected
I've been trying to set up my Wifi at my new apartment. I've had two technicians come through, and one of them was able to successfully get my Xfinity Gateway hooked up and online. However, when I connect to my network and try to get online, it says that I am not connected to the internet and takes
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Hey there, @user_8a394e, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with troubleshooting the Xfinity app. Since you're able to sign in through a browser on the same phone, the issue appears to
Cannot use the Xfinity app to log in, but can use firefox browser window to log into my account on the same phone
I cannot use the xfinity app on my Iphone SE 3rd Gen phone. It is a two line phone, one esim ATT line and one sim card for an Xfinity mobile line. When i try to log in using the xfinity app I get the following message: Access Denied You don't have permission to access "http://login.xfinity.com/login
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Hello user_d6b2dn! Thanks for stopping by our community with your concerns 👍 I know how crucial it is to ensure your email address is unchanged, and rest assured we are not looking to take that away from you even with the recent Yahoo email transiti
XfinitySeth
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13 hours ago
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Do not want to switch to Yahoo [Edited]
i do not want to switch to yahoo for my email\ [Title Edited: "Personal Information - Email Address"]
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