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@XfinityDuron It appears to be fixed as I have not received any more "not delivered" messages, thanks.
Comcast.net email not being delivered
Email is not be delivered to my comcast.net address. I am fully aware that service is being upgraded to yahoo mail and I'm do not qualify yet. I can email out but responses are not being delivered to my current email. This is not acceptable. How do I fix this?
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A clarifying question for you @n1mbo - Are you referring to 'land line' voice services that are associated with your CM2050V and stating that you are now unable to place and/or receive calls for a phone number we provide services for since you f
My Netgear CM2050V got hacked. How can I remove the number and get my own number back?
My modem was hacked and has a differrent number installed. I have rebooted my modem but how do I reinstall the Xfinity information to get my phone number back??
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Streaming
Can't stream outside of my network from amazon firesrick after doing an xfinity update. Cleared the cache and the data and still nothing. Says I need to update location and I have on my firestick.
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Xfinity Stream App
Need to drop TV and keep internet only
I want to cancel TV and keep internet only. Please have Xfinity Support DM me so I can provide account details and get moved to a standalone internet plan.
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Billing
I never received my router
I ordered my router a few days ago and I never received it.
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Your Home Network
Xfinity not honoring written offer made by CSR during service issue
I am requesting escalation regarding a written offer made to me by an Xfinity representative on Wednesday, September 16. For several days, my Internet service had been virtually unusable, running at approximately from 1 up to 5–7 Mbps. Two adults in our household work from home and depend on reliabl
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Customer Service
Flush mount tv
I have a flush mount tv being installed and don’t want the wires or Cabel box out. Is there an option when the tv fits snug against the wall regarding the box ?
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Channels and Programming
Some apps are reliant on native TV sound/speaker settings as opposed to built-in settings within the app itself, so that could also be a possibility considering you're not seeing the option at all when in YouTube or Paramount+. If you're using a smar
I only get stereo output from my receiver, no center channel when I stream youTube and Paramount+ both are premium subscriptions
Youtube & Paramount+ App app not outputting 5.1 Surround Recently, the Paramount + App has started only outputting Stereo sound on the XG1v4. Does not matter if the box is in Expert Mode or Auto Detect. The receiver reports either Multichannel PCM 5.1 or Dolby Digital Plus but only the left and righ
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Promised refund then it went ignored
I went over my data plan and was unable to update my plan to unlimited before it billed through the website or app; I then called and the AI bot kept hanging up on me. I was then billed for the excess data and I was finally able to talk to someone overseas and was passes around to 4 people then I ea
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Network
Hello Am I able to change my monthly due date to the 4th of each month instead? Thank you in advance
Due date to change
I called Xfinity last month and this month trying to change my due date. No assistance. Xfinity needs to hire people from the United States of America.
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Request for Written Confirmation of Account Closure
Dear Xfinity Support Team, I have already paid my carrier bill and cleared all outstanding dues. After receiving confirmation from your agent, we transferred our phone numbers to other networks. However, I am still seeing two scheduled bills: $95.29 – October 8, 2026 $11.99 – November 7, 2026 I rece
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Billing
The maintenance would have no effect on our email service as the maintenance orders pertain to doing physical work on our infrastructure to our network equipment in the area. This would appear to be a one-off issue with your email.
Sudden emails missing
Overnight Tuesday, all my email since July 2025 is gone. Older emails remain and new emails also are coming in. Can you please help? Thank you.
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Residential Location of Xfinity buried internet line per 811 Ticket # [Edited]
Requested 811 location of Xfinity buried line/cable. Xfinity has NOT responded to 811. Digging will begin next week and Xfinity line/cable needs to be marked as soon as possible. Please contact as soon as possible so we can continue with Xfinity service and our progress. Thank you. [Title Edited: "P
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Your Home Network
Can't enter email messages [Edited]
Why can't I enter my email messages? [Title Edited: "Personal Information"]
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Network
It appears it is with multiple programs on YouTube and Paramount+. I tried movies, TV shows and general YouTube videos and they all lack the 5.1, no center channel, only left and righ stereo speakers. I'm not sure if it was always there or just star
I only get stereo output from my receiver, no center channel when I stream youTube and Paramount+ both are premium subscriptions
Youtube & Paramount+ App app not outputting 5.1 Surround Recently, the Paramount + App has started only outputting Stereo sound on the XG1v4. Does not matter if the box is in Expert Mode or Auto Detect. The receiver reports either Multichannel PCM 5.1 or Dolby Digital Plus but only the left and righ
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Hello! the weeks been hectic but overall enlightening- I hope your week has been great though!To answer the question, I wasn't. I've been getting 1000mbps download and 90-115mbps upload my whole time at the rental home I'm staying in.Upgrading to the
XB10 stuck at 100 Mbps upload on 1Gb Symmetrical Plan (Likely Provisioning/Bootfile Issue)
Hello! I'm currently subscribed to Xfinity's 1 gig symmetrical service, and the Xfinity Plan Builder for my account shows 1 Gig download / 1 Gig upload as my current plan. I recently switched from an XB8 to the new XB10 gateway. However, my actual upload speed is still hard-capped around 100–110 Mbp
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user_zlkwlq Good day! It sounds like your brother has always called you from a blocked number, and caller ID blocking has been enabled on your phone.
XfinityMartyR
commented
13 hours ago
to the conversation:
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Caller ID
My brother in California has a land line registered as PRIVATE which usually shows up on my CALLER ID. He has been calling my Land Line [Edited: "Personal Information"] successfully for years without a problem. Recently, when he calls my land line, he gets a voice message saying “The caller that you
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