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There were some options in the Xfinity Stream app including download and Watch Options (4 for ON Demand showing ACORN at the right and one for "TV Go" also showing ACORN on the right). The funny thing is that my husband just went to the TV to watch s
missing episode of mystery road: orgin
We obtain Acorn TV through Comcast/XFinity. We have successfully watched many programs. One of the latest we have been trying to watch is Mystery Road: Origin. We have been able to watch Season 2, Episodes 1, 2 and 3. When we try to watch Episode 4, we instead see Episode 7 of Season 19 of Murdoch M
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Holdon, i think u gave the instructiins earluer aboyt resting the phone network settings, let me go try that out
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
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Hi there @user_8fqdus thanks for taking the time to reach out. I definitely get how frustrating it is to be locked out of your emails, I'll drop all the information you need below.Reset your Xfinity ID password
Issues with trying to log into my email [Edited]
I cannot get into my email account because I forgot my password and am not getting past the code because I need to be able to access my emails to get it, which is the very thing I'm trying to have access to. Please let me know what to do! This is frustrating! [Title Edited: "Personal Information"]
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user_srtuhw Thanks for confirming those details. Have you tried resetting the phone's network settings and testing the hotspot at a different location to see if the same prompt appears?
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
user_2gnzmd Great question! It's best to go with the default user name on our Xfinity Community Forums. That way there is no possibility of personal information being included within your username.
User Name
I forgot to choose a personal user name while setting this up. Can I edit it, and if so how do I make this change?
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Peacock subscription not working
I have Diamond status but cannot seem to activate my Peacock subscription.
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Xfinity Stream Website
By this platform, do you mean this forum site? This is no substitute for good tech support that a company at the scale of Xfinity ought to be able to provide.
Access to support
Should not have to use X for support. There should be an email address, and web access without using X.
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An error occurred inside the server which prevented it from fulfilling the request.
I use firefox on my desktop PC and never had this issue. I cannot send an email using my secondary email as the sender through my primary email portal. I also tried MS Edge and got the same error. I then went into my security setting and unchecked the third party security login out, then logged back
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user_429mgr thank you for using the Xfinity Community Forums page to reach out. Can you elaborate a bit more on the specific issue you are coming across to ensure we are on the same page?
Apple TV Activation Issue
I have stream bundle from Xfinity that includes Apple TV. All my other services are activated. Apple TV does not have a "button" to click to activate. I have had three hour long calls with Xfinity about this and the told me its a system wide issue. The calls were three weeks ago. They told me it wou
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user_j8gtng thank you for that additional insight. So we wanted to ensure that the service was working as intended for you on another device, but not necessarily another app. When you find the episode in the app, are you presented with any options to
missing episode of mystery road: orgin
We obtain Acorn TV through Comcast/XFinity. We have successfully watched many programs. One of the latest we have been trying to watch is Mystery Road: Origin. We have been able to watch Season 2, Episodes 1, 2 and 3. When we try to watch Episode 4, we instead see Episode 7 of Season 19 of Murdoch M
Question
@user_is3cxw We would recommend reviewing our options within our plan builder as there are times we offer online-exclusive promotions that the frontline does not have access to. Our team would love the opportunity to explore your account's current op
Longer Term Pricing Adjustment - No Contract
Ezee Fiber will be installing their system in our neighborhood shortly and are offering 1gbs service for lifetime pricing of $65/mth. I'm currently paying Xfinity $56/mth for 500mbs and that will go up considerably in less than a year. I'd like to discuss this with someone who can make a decision re
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Remove Xfinity cable
Previous owner had Xfinity and the old cable needs to be removed.
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Customer Service
I can see i have Xfinity mobile plan *****5727
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
And xfinity app doesnt say anything about the setup network
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
No Option to Redeem Peacock Premium as Platinum Member
I am a Platinum rewards member, which includes Peacock Premium at no charge as a benefit. I used to see the option to redeem that on the membership benefits page, but I no longer have that option today when I went to redeem. https://customer.xfinity.com/membership I saw there is another URL to bypas
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Customer Service
Poor support
I am submitting a formal complaint regarding an Xfinity Mobile support chat on September 28, 2026, beginning around 5:14 PM ET. Representative: Arun Ticket: [Edited: "Personal Information”] Mobile number: [Edited: "Personal Information”] The issue was specific: an automated system that previously se
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Xfinity Compliments
It is fixed. Thanks!
user_w4gj5l
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13 hours ago
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Internet down
Subject: Internet Down Despite Area Outage Showing Question: My mother is the only Xfinity customer in her area without internet service. The outage restoration time has repeatedly been pushed back by two hours. The chatbot and phone system will not connect us with an agent because of the outage. Ca
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