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We will be leaving for sure!! We are paying more to get nfl network. Sad to say.. once again Xfinity could care less about customers
NFL and Red Zone gone
Hello, I pay extra for the sports package. I tried to watch the NFL channel this morning and received a message that both the NFL channel and Red Zone are not longer available. Will these be added back? Will there be credits to my account until restored. Football is the only reason I pay extra for t
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Need Help! Disney+/Hulu bundle is stuck in a Loop
My Disney+/Hulu bundle is stuck in a StreamStore dashboard loop showing a Xumo hardware error. Standard customer service cannot fix this. I need a Tier-2 technician to manually refresh and reprovision my StreamStore Entitlements so the activation token transfers to MyDisney.
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Xfinity Stream Website
Thanks for giving the reset a try. Just to confirm, are you able to log in to your email on the XFINITY website?
Outlook repeatedly prompts for password
This issue started about 4 weeks ago. * I get prompted for password on my 2 comcast accounts. Does not occur on my gmail account. One I click OK, emails flow as normal * I'm running Win11, Outlook 2024 desktop (not 365). Problem also occurred on Outlook 2016 desktop. * Problem seems to be related to
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user_7hii27 I can certainly help review ths as well. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. On
Double Billing and Want Refund
For 14 months, my husband and I had two accounts to the same service address and didn't know it. After my husband set up the account, I called to get IT support in setting up the service at our home address. Another account was created under my name, and little did we know they were both being bille
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Have you already cleared the browsing history on that specific browser, already? Or have you tried to use the site on incognito or private to see if that has any impact?
Stream App Programs Not Starting On First Try
Lately whenever I try to watch a program on my Windows 11 computer using Vivaldi browser on the Xfinity Stream site, I have to initiate playback twice to get it started. This happens with live programming and with recorded programs. When I first start the playback, I get a full screen black playback
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For any future users seeing a similar issue. This modem was noted not compatible for the 2 gig speeds regardless of any configuration changes and resets performed. I recommend not buying this moden for Xfinity services at these speeds and going a di
Motorola MT8733 issues with Upstream and downstream speeds on 2000Mbps plan
I just recently upgraded my plan and in turn replaced my Netgear C7000 to a Motorola MT8733 in order to support the increased speeds. After a couple interactions with both chat support and phone support, all they have done is send reset signals to my modem. There seems to be a 2 year old post from a
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Poor reception
I am only getting one or two bars are home. I narrowed it down to about .75 miles north or south of me. I checked the Verizon map and it doesn't show any problems. Is this just a hole in reception?
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Network
Thank you for responding. I have used all of those browsers at one point or another, but have personal reasons for preferring Chromium-based Vivaldi. I'll just continue launching twice as my personal preference. I also posted this question on a Vival
Stream App Programs Not Starting On First Try
Lately whenever I try to watch a program on my Windows 11 computer using Vivaldi browser on the Xfinity Stream site, I have to initiate playback twice to get it started. This happens with live programming and with recorded programs. When I first start the playback, I get a full screen black playback
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Persistent Packet Loss at ibone.comcast.net
I'm having the same issue as this gentleman: https://forums.xfinity.com/conversations/your-home-network/persistent-packet-loss-at-ibonecomcastnet-telia-transit-congestion-nightly-gaming-lag-boulder-80303-request-engineering-escalation/69984548a68bcc7c6f879317# I also am getting disconnected from a g
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Your Home Network
@Forecastdude When traveling and trying to retrieve email using Outlook my [Edited: "Personal Information"] email does not work yet live and google mail work fine. Also constantly getting sign into your email account and even w right credenti
Surfshark doesn't work with xfinity email
When traveling and trying to retrieve email using Outlook my [Edited: "Personal Information"] email does not work yet live and google mail work fine. Also constantly getting sign into your email account and even w right credbientals fails. Very frustrating as travel outside the US and getting email
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@cathyr1 I logged in along with all verifications but still can’t get to my emails. https://connect.xfinity.com/appsuite <-----try here. If that doesn't work, post back here. https://mail.yahoo.com or https://login.yah
Where are my emails
I logged in along with all verifications but still can’t get to my emails.
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I have the same issue and it went on for about 16 months before realizing it due to having to move out and family illness/death. Xfinity has also apologized and said they would rectify; however, nothing has happened and when I called a few days ago t
Double Billing and Want Refund
For 14 months, my husband and I had two accounts to the same service address and didn't know it. After my husband set up the account, I called to get IT support in setting up the service at our home address. Another account was created under my name, and little did we know they were both being bille
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@user_gywwkk How do you get a browser ad block extension and not need to pay? I was told before to use Firefox and it did not work In Firefox, click on Tools ---> Extensions and Themes ---> Extensions and search for an ad blocker for yahoo
Comcast email
I was forced to migrate my Comcast email to Yahoo by xfinity. It has been a nightmare and horrible. Email now full of ads. Must pay Yahoo a monthly fee to get rid of ads. To get Yahoo help, they want a credit card and charge for it. Simply the worst. Emails clump together. Difficult to navigate. Why
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tlgjr8, It has been discussed per my team and also from one of our articles. Here's the link. Let me know if you have any other questions. 😀
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Hey Brad. Changed password, but still have the issue.
Outlook repeatedly prompts for password
This issue started about 4 weeks ago. * I get prompted for password on my 2 comcast accounts. Does not occur on my gmail account. One I click OK, emails flow as normal * I'm running Win11, Outlook 2024 desktop (not 365). Problem also occurred on Outlook 2016 desktop. * Problem seems to be related to
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Good evening @user_ivni1c, and thank you for letting us know that you are having trouble accessing your email. Have you tried either of the links provided by @Again yet?
Can’t access email [Edited]
Can’t access email. Tried going on and was redirected to open new account. Don’t want to do that. Been on this email for over 20 years. [Title edited to remove personal information - email address]
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Thank you so much for reaching out 1-1, we do respond to these messages in the order received, and look forward to serving you user_9zalio.
Complete incompetence
In 3 days, I've spent 6 hours on the phone and on chat trying to get someone with any level of competence to help me with my plan only to end up with missing channels and absolute refusal to allow me to speak to a real manager. I'm absolutely disgusted and am highly considering other options despite
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For me i.m a huge sports fan.They lost Bally sports that showed the Braves games last year..Now losing NFL network and red zone i.m definitely looking for other providers asap
user_pz6wiu
commented
16 hours ago
to the conversation:
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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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