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@tomdkat​ @Again​ Yeah, I'm a Thunderbird user too. Unfortunately, my mom can't use Thunderbird to read her Comcast email anymore because of the way Yahoo! does its authentication.  So, I changed her Comcast account to forward all email to her

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how to get away from yahoo I hate yahoo

I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from

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Hello, user_qe2fvg! I wanted to follow up and check in to see if you had a moment to circle back and give it another shot. How is everything?  

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Modem Discount

Just received a notice from Xfinity that I need to purchase a new modem as mine will no longer be supported. They gave a 15% promo code. Netgear says the promo code is not valid. Any idea how to receive the 15% off

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WHY

Why is the xfinity stream app the worst update ever where ever useable feature and way to organize dvr recordings removed? Was the brief- get people to cancel cable? This app was literally the reason to keep xfinity. now, I dunno. It’s barely useable.

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Hello, user_6akvn7! We truly appreciate your feedback and the opportunity to help in every way we can. We value having you as a customer and certainly don’t want to lose you. We’d appreciate the chance to turn this experience around and h

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New streaming app

Thank you for showing zero consideration for your customers with this updated streaming app. It is absolutely horrendous! I'm sure everyone will love how ridiculous it is to just get to a live channel or take 10 minutes to just change channels. You could have given this update to a 2nd grade class a

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It’s horrible. The DVR shows also don’t keep track of where you were watching so there’s no RESUME option anymore.  this entire update feels like it was vibe coded by someone who has never watched tv before. 

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HORRIBLE Xfinity Stream App Update

Quite literally the worst app update they could have done. Can’t see what shows I have recorded (who care about episode names), can use smart resume AND got rid of the 30 second fast forward function. Also just one of the most unappealing UI interfaces I have seen. Fingers crossed they get rid of wh

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4k broadcast of LSU-Texas football game

There’s a 4k telecast of the LSU-Texas game but you’re not showing it….. is it possible to get the game in 4k?…:.you used to show the ABC Saturday night college football games in 4k now you don’t why did you stop?

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BRING BACK THE PRIOR XFINITY streaming app. The new one is horrible. Lost a lot of functionality and it is cumbersome.   It is not user friendly. It is user viscious. 

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Return Feature on Stream

Please add back the ability to see scheduled recordings to Xfinity stream.

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Funny, even this user support comment blog does not record likes for comments.!!!

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iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!

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Hello @user_mkg6kk! Thank you for reaching out to us here on our Community Forum! You’ve come to the right place for help exploring Xfinity Mobile and the options available when combining your Internet and mobile services. You can use our Xfin

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Switching Carriers

I currently have 4 lines with ATT and 1GB internet with Xfinity. I am being offered equivalent lifetime internet with Astound for $65/month (all taxes, fees, etc) with no installation and not modem rental fees. I cannot seem to get to the right place to learn what options I might have if I move my m

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billp1w I am sorry it took so long to get fixed. Is everything working properly now?  

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Free This Week…Unavailable To Me

I was so excited to see that Britbox was Free to watch this week, but unfortunately, when I attempted to watch one of the programs, I am sent to the Britbox “signup for a subscription page.”The same issue occurred with Apple TV programs that are listed as Free, but when I click on them I am again ta

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I cannot use it: it’s terrible. I click on a Sports menu selection and it takes me to a station number that doesn’t exist and there is no option from there to record (instead of watch) the game. This app must have been written by AI with features tha

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iOS stream app update is TERRIBLE

Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!

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Mines not working eaith. Ha e talked to 4 agents still not working. I had better not have to pay the bill this mo th or I'm done. So tired!

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Trouble with data connection not on wifi

I just switched from att to xfinity mobile and now on my I phone I can not access the internet if I’m not connected to WiFi. I also most of the time can’t send texts and sometimes can’t make calls. Any idea what is going on. My wife’s phone seems to work fine after the switch.

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Just to give an update, this week I've had two Comcast trucks here at the same time.  The "bucket truck" guys replaced a board in the main splitter where the underground connects to the line from my house.   And one of the "van guys"

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12 hours ago

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IP address renews every hour on the hour

There's something amiss with DNS IP address renewals for the past three months with my connection. What happens is that my firewall submits a DNS request, the Comcast DNS server does not renew my IP for a few seconds, and then gives me back the same IP address! Today alone it's reliably happened eve

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@XfinityCarolyn​ I hope “actively working on a solution” means fixing it, as opposed to just spewing public relations nonsense speak. The updated app is horrible.

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Update Stream App on TV is missing filters!

Super frustrating that in the new UX on Stream App all filters have been lost, in addition to that Favorites have also been lost. Overall the updated UX that was pushed out last few days is overwhelming negative. We need filters and favorites back on the App.

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Hello, and thank you for taking the time to share your feedback, user_ogxfcz!  

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Xfinity Stream App v9.0.0 – Please Restore the Favorite Channels Filter

I am writing to provide feedback regarding the recent Xfinity Stream app update (version 9.0.0) on iPadOS. The update completely removed the ability to filter the Live TV guide by Favorite Channels, forcing users to scroll through hundreds of un-filtered channels every time they watch live TV.Managi

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I DID wait until I had an invite to DM. I DM’d and was told I would get a verification code so you could see my account information. I waited and waited. Then it took 30 - 90 minutes to send a verification code to me that isn’t good for long. Then I

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Setting series recordings on Live TV shows

This is new as far as I know. For example, I want to record the Pat Mcafee show on ESPN at 12-2 EST for the series ie every day at that time. The show stopped recording everyday as usual. All of a sudden the show is labeled as “Live” instead of “New” or “Repeat”. I can’t give a date when this happen

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Revised App lost functionality

I can no longer start to watch a movie on my TV, then try to finish the movie on my iPad. The app on my iPad starts the movie all over again instead of picking up where I left off on my TV. Lost the ability to seamlessly switch between hardware. Once again, Xfinity did not think through or test the

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