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It has been almost a month since my yard has been marked to get the line buried. I would like someone out tomorrow to bury this and I would like credit added to my account. This is causing issues with me mowing and a trip hazard. Nothing has been scheduled and I am not happy that I can’t mow my yard
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Customer Service
I purchased a newer model printer and it installed without a problem epson was old so had to buy a new canon printer
Epson printer can’t connect to Wi-Fi home network and tv in bedroom constantly blacks out
Got a new gateway Xb8 3 days ago now Epson printer won’t work and Sharp television blacks out randomly Tech came out yesterday and got everything working, except printer(my fault because I forgot to check it before he left) however that night tv occasionally blacks out and tv box needs reset. Xfinit
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Good afternoon @user_tqkqwr, and thank you for reaching out to us on the Forums regarding your email issues. Those were some great troubleshooting steps shared by @Again. Have you had a chance to try the links they provided yet? If so, were you able
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
Bring back my CBS station WTVF in Nashville or refund/rebate the 5 hours of programming I can't watch daily
The impasse with Scripps stations has lasted a ridiculously long time. Work it out! Or issue rebates for the 5 hours of programming I have been missing for weeks. If this continues much longer I will be leaving Comcast.
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Why xfinity app not in Google play
Why is the app not available? I pay enough and this is a small ask. Outrageous that I can’t find it
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Xfinity Stream App
Hi Brad, thanks for your response! Unfortunately my concern this has not been resolved to my liking, or to the extent of any reputable company, and I have filed complaints regarding my frustrations with AI chatbots misleading me time and again.I do
The worst customer service in the world
It is horrible how much time and effort they spent making this company have the worst customer service ever on purpose. It is their business model to frustrate you over and over again and have AI agents mess up your account month after month. Cancelling is impossible, talking to a real person is imp
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@user_h91a97 thanks for confirming! Are you using your primary username in order to access the Xfinity Stream app on your Roku?
Unable to activate/authorize Stream App on Roku devices
I'm tyring to activate /authorize the stream app on my roku devices and i keep getting an error. I am able to install the app in the Roku devices. When i try to log-in in tells me to go to xfinity.com/authorize and enter the code showing in the stream app. The web page shows successful activation bu
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Thank you for working with our team to cover your final statement. I am glad we were able to make an adjustment to correct some invalid charges and confirm the updated balance. Don't hesitate to visit our community forums for all of your Xfinity ques
The worst customer service in the world
It is horrible how much time and effort they spent making this company have the worst customer service ever on purpose. It is their business model to frustrate you over and over again and have AI agents mess up your account month after month. Cancelling is impossible, talking to a real person is imp
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How to let Comcast know about a complaint regarding a Comcast Branded Partner store
I've been to a Xfinity Comcast Branded Partner Store (didn't realize it was a Partner Store until doing research after the problems) twice within the last 6 months and had serious problems both times. One of the problems was resolved by calling Comcast, the other couldn't be completely resolved. The
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@XfinityFrank Thank you very much for your response. This appeared to be the case of forced obsolescence. GMU updated their VPN and all looks rosy; new client has higher requirements. Arris says firmware and software updates must be pushed by the IS
Cisco VPN Anyconnect stopped working
About three days ago (after years of using) my daughter started experiencing issues with connecting to her George Mason University VPN via vpn.gmu.edu, vnp.gmu.edu/student via Cisco AnyConnect client. Cisco client cannot reach the domain, suggesting No Internet. Internet keeps working just fine. She
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The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
Trying to upgrade phone
I have been trying to upgrade my phone for the last three years and I get this message: You’re over the number of lines you can have on device payment plans. For one or more lines, you’ll need to pay in full or bring your own devices to continue. Or you can reduce the number of devices in cart. I ha
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Thank you very much for that information. I will need to send you a 6-digit code to gain access to your account. Would you like me to send that code to your primary phone or email on file?
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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Have they resolved your issue?
Notice of Dispute PAID IN FULL - demand for confirmation and debt recall/closure account ending [Edited]
I am writing to confirm that I have paid my outstanding balance of $80.15 in full directly to Comcast as of May 24, 2026. My confirmation number for this transaction is [Edited: "Personal Information"]. This account was previously referred to Sequin Asset Solutions for collection. Because I have set
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Not able to convert last 2 Comcast Email addresses to YAHOO.
Have converted 5 Comcast email boxes over to Yahoo with no prob for myself and family. I am hitting a roadblock trying to convert the final 2. Any suggestions? I believe the others may have got the email invite to convert but not sure. Would like to just get it done. Thanks! ;)
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Our pleasure, thank you for your understanding! Have a great weekend ahead and take care 🙌
$180 Veteran gift cards
Was just told this is no longer available. When and why did this end?
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I just sent the information in a message
Free universal tickets
While I was redeeming them on the app, it froze and had to restart. Now it says they are all gone. HELP PLEASE
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@user_sj7m5h Thanks for reaching out to us regarding spam call filtering. If you are making a call to a party that has spam call filtering, they would need to work with their carrier to remove you from that list or modify their settings. Once they c
XfinityCarolyn
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spam call filtering problems
My friend both have Xfinity phone service for our land lines. I've been calling her for years with no issues. Over the past two or three months whenever I call her I get a message that her number is protected by Spam Call Filtering. The recording tells me to enter a two digit code, but when I do, th
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