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cancelling an old account
I need help cancelling an old account. I moved a few months ago and noticed that I was being autobilled for service additionally at my old residence address that I no longer live at in addition to the service at my current residence.
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Your Home Network
@Sparty1966 Great strategy.
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
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Hello @user_aueqog, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. Since you have already gone through all the troubleshooting, we would want to pull up your account to see wha
Peacock premium "Something unexpected happened"
I have tried to activate my peacock premium subscription multiple times and each time when I click the activate button I get a message that says that something unexpected happened and if the problem persists to try again later. I was on the phone with support and originally thought that the issue wa
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user_ucl2rm Was Hulu part of the bundle as well or no? Also, are you receiving an error code along with that activation error?
Hulu / My Disney Activato Issue
I am not able to activate my Hulu / My Disney account. I have chatted multiple times with no resolution. I need the activation email sent to me as I never received one and the activation page does not work there is no button to select activate it just says status included.
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I’m sure they are, but we get [Edited: "Language"].
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
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Every day I check, and everyday it’s the same…..disappointed to say the least. Maybe it’s time to cut the cable, and go with a streaming service. I’ll have to check what it would cost for internet and my landline only. I
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
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NBC
For almost $200/month for BASIC get NBC back or I'll cancel and get an antenna!
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Channels and Programming
@gg44 You should be using your Xfinity account password
IMAP password
I keep getting a pop up that the IMAP Comcast password is incorrect. but it’s not
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I just switched and was able to activate my Disney+ with my credentials I had when I was paying for it. I cancelled my bundle and added the new one to my existing account and now Disney+ is working, but Hulu says I don’t have an active subscription.
Hulu / My Disney Activato Issue
I am not able to activate my Hulu / My Disney account. I have chatted multiple times with no resolution. I need the activation email sent to me as I never received one and the activation page does not work there is no button to select activate it just says status included.
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@user_w0192f Hello, Thanks for taking time to share your experience here on Forums. I can understand how surprising it would be to see such a significant increase on a mobile bill, especially when mobile devices are such an important way to stay conn
Filing a Complaint
I wanted to place a complaint about store manager for Brentwood CA Xfinity store. Her name is Andrea. My father in law 87 years old and myself 60 years old were threatened to be kicked out of the store this morning by this manager named Andrea. We came in to try to figure out and get a help to find
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Peacock premium "Something unexpected happened"
I have tried to activate my peacock premium subscription multiple times and each time when I click the activate button I get a message that says that something unexpected happened and if the problem persists to try again later. I was on the phone with support and originally thought that the issue wa
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Customer Service
I can't believe that Comcast needs more money than they already get. Jeez you people need to be reasonable with each other in these negotiations. Nobody needs that much money. Just fix it or I will find another cable company&
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
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how to make 2.4 Ghz available to set up device
my xfinity band is 5 - in order to set up roomba, need to use 2.4 - how can I make this happen ? If need be, I can go back to just paying for 2.4 . . it doesn't seem to make much difference anyway for what I do. Thx.
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Your Home Network
Filing a Complaint
I wanted to place a complaint about store manager for Brentwood CA Xfinity store. Her name is Andrea. My father in law 87 years old and myself 60 years old were threatened to be kicked out of the store this morning by this manager named Andrea. We came in to try to figure out and get a help to find
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Customer Service
How about developing cable cards that work or giving cable card customers unlocked access...?
Channel 1254 not enabled on my Comcast account in Atlanta
My Xfinity plan includes BravesVision channel 1254. However, when I tune to that channel I get a message “channel unavailable “. I called Comcast/Xfinity and the first representative confirmed I am authorized for the channel but she said since my equipment uses Cablecards that might be the issue. Sh
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vbonline, thank you again for giving us some time to cover new packages. We look forward to helping you again. Have a great evening!
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Promotion ending. Need help deciding next plan.
My promotion period is a little over month. I would like to know the options available to me so that the price does not increase. I am interested in keeping the Internet-only plan with xFi Complete for for unlimited internet and using Autopay with a credit card. I don't mind going to a lower speed p
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