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Thank you for responding! I just took advantage of a limited time deal through MLB that expires today. $65 for the remainder of the season. I can watch the Braves again!!!
Braves Vision channel
I have an email that states I have Braves Vision in my tv package and yet I don't. The tv says i have to upgrade. When we called -- we were told it would take upgrading to Premium which was at a monthly cost much higher than Braves Vision $19.99. When is xfinity going to attach braves vision to thei
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Check this support article for more information; https://www.xfinity.com/support/articles/explained-byod-phone-compatibility-results
Phone IMEI compatibility
My phones both IMEI numbers are not compatible with Xfinity. How can they be made compatible?
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@user_jwx5qz @XfinityMelinda Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these pu
Coda56 issues
I recently was having slow internet speeds due to having an older modem. I have just upgraded to the Hitron Coda56 about 5 days ago, and since “upgrading” my internet has gotten even slower. I’ve talked to countless agents on the chat with no solution. I just want my internet back up and running. So
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Good Morning, @user_4cymig Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry to hear about the trouble your area is having with your service. I know how frustrating it is
Internet Outage and Xfinity Outage Reporting Doesn't Work
Our neighborhood is experiencing an Xfinity internet service outage. Internet has been out for approximately 45 minutes-1 hour. This outage is impacting me and our neighbors (confirmed with each other). We have tried to report the outage and everyone has been told the problem is our respective modem
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Fire Destroyed Street Box
A small fire destroyed our apartment complex "green box." How long does this type of repair typically take?
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Internet Outage and Xfinity Outage Reporting Doesn't Work
Our neighborhood is experiencing an Xfinity internet service outage. Internet has been out for approximately 45 minutes-1 hour. This outage is impacting me and our neighbors (confirmed with each other). We have tried to report the outage and everyone has been told the problem is our respective modem
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The promo may have ended or is All Gone. Check in the redeemed section of your rewards. If you redeemed, you can still apply the code and order. Key Details of the Xfinity Apple Watch Offer: Eligibility: Must be a Diamond or Platinum Xfinity
Smartwatch deal promo code disappeared
Hello, I was viewing my promo code for the Apple Watch SE on us but when I backed out of the tab the offer no longer appears. I see it on my Xfinity app but when I click on the promo and it takes me to my discounts the promo is no longer there
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Hello, @rli1288 The Regional Sports Network fee is an itemized charge on your Xfinity bill that is not mandated by the government. It reflects the costs Xfinity incurs to provide regional sports networks to its TV customers, which can fluctua
What exact sports does the Regional Sports Fee cover?
What exact sports does the Regional Sports Fee cover? I know it does not cover the Tigers and that's what I want to watch! Also I did not see a reduction in the Regional Sports Fee when you stopped airing them?
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user_3loyar Xfinity partnered with Yahoo Mail to provide customers with an upgraded email experience at no extra cost. This transition allows users to retain their @comcast.net email addresses while benefiting from Yahoo Mail's enhanced features, suc
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Concern moved here to the Home Security Devices help section.
Revovee footage of break in
Had a break in wifi modem gone but cameras are probably not set up right-hand can I do
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What exact sports does the Regional Sports Fee cover?
What exact sports does the Regional Sports Fee cover? I know it does not cover the Tigers and that's what I want to watch! Also I did not see a reduction in the Regional Sports Fee when you stopped airing them?
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Billing
Static IP's are not available on any tier of residential service.
xclass service will up to 2 static IP's be available, without going to Business class
with 2 gb connection,will up to 2 static IP be available, for residential service, and not have to order Business Class service. I already have 2gb/350mb will I have to request a syncronise upgrade.
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Xfinity van parked next door
Can an Xfinity employee park their unsightly Xfinity van in the driveway? It is a large van with equipment and cannot fit into garage. This van is parked there all day. The neighbor doesn't seem to work at all. Can someone check into this van?
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Customer Service
user_Karl When you login to the Xfinity online portal, is your user ID listed as the primary user or manager level user? That is typically something that might need to be addressed, but the manager level should also have access.
Provisioning mismatch?
Hello, I am reaching out because I can no longer access my landline voicemail through the Xfinity Voice Portal. Every time I try to log in, I receive the error message: 'Sorry, but something went wrong. Please contact us to reactivate your service.' This issue started immediately after my husband pa
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Streaming app is low resolution on Samsung Galaxy A9+ tablet
The Xfinity Streaming app is low resolution on my tablet. It was fine at first but went to an unwatchable low resolution. I tried factory reset on tablet and re-download the infinity stream app and it's still low resolution. The tablet plays all other streaming apps perfectly. It's just xfinity stre
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Xfinity Stream Website
user_qg64z9 We'll be happy to help. When you have a moment, please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them: Click "Sign In" if necessary • Click the "Direc
Xfinity Mobile is using an old personal email although I’ve updated the preferred email on my Xfinity account profile
We recently switched back to Xfinity Mobile. We have been Xfinity customers for wifi and security all along. The Xfinity preferred email has been changed a while back. However, when we went back to Xfinity Mobile- all the order confirmations went to the old personal email. How do I get the Xfinity M
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Fantastic @user_zxzsao! Thanks for reaching out on the Community Forum for support with your Disney+ ad free upgrade issue. We are glad you were able to resolve the issue. Never hesitate to create another public post for any of your future account an
hulu disney bundle with no ads
I got the free Hulu/Disney+ bundle and want to upgrade to Hulu with no ads and pay the difference. The Xfinity site tells me to go to Disney+, Disney+ tells me to go to Xfinity and neither customer service has been helpful. This page says I can make this change: https://www.xfinity.com/support/artic
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Hey @user_op5v8w , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your gateway. I am happy to take a look at the account for any updates that may be availabl
XfinityJanelle
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Router
When should I expect my router so I can connect my internet?
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