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Blocking email access from Starlink
When I am connected to my starling router I cannot send e-mail from my MacBook / ThunderBird or any of my iPhones/iPads using the Apple mail app. I can receive e-mail, but I have to input the password multiple time on my iPhone/iPad. If I use direct cellular networking I have no problems sending or
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user_nl6590 Hi there! We understand how that can be frustrating. Our team is happy top help. Are you accessing your email via a mail client or through our website?
Not able to check email !
What is going on with you guys. I’m not ble to check my email again.
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My instalation was done improperly
My cable has been freezing up slow internet glitches with volume rewind , fast forward and simply enjoying my cable. The situation would always correct itself after about an hour. I was moving into a new home and work from home. The computer also affected my alarm system. Finally, I called and with
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Customer Service
Hi there, @user_qglmkz Thank you so much for reaching out regarding the awesome experience you had with Anna in the Billing Department. We do appreciate you letting us know, so we can get this forwarded so Anna can be recognized.-Richard
Top tier customer service
I am writing to share my "kudos" for Anna are the reason I remain a loyal customer. Please ensure this feedback is shared with her and her direct supervisor, as her hard work and excellent attitude did not go unnoticed.
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prepaid shipping label
How do I get a prepaid shipping label to return a tablet sent to me as a loyalty reward
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Devices
Top tier customer service
I am writing to share my "kudos" for Anna are the reason I remain a loyal customer. Please ensure this feedback is shared with her and her direct supervisor, as her hard work and excellent attitude did not go unnoticed.
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Xfinity Compliments
Good afternoon user_r1a09x I have made out Moderator team aware of your request.
I would like my forum profile deleted and my username anonymized
I would like my forum profile deleted and my username anonymized
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@user_4hkkg0 I am truly sorry that this has been your experience. We are able to further assist with this here. We do have separate billing for our Xfinity Internet and Xfinity Mobile and sometimes may need to transfer to the other department when ca
Trade in catastrophe
This has been the worst experience ever ever. I’m so disappointed with the Xfinity and their two different business structures, one being American and one being foreign one being over the phone and one being in person. Neither side supports the other they treat you like they know nothing about one a
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Prolonged blank screen during setup of new cable box
While setting up the new cable box that Xfinity sent me (unsolicited), I connected all cables to the back of the box and turned on with the new remote. On the TV, after the welcome message, it asked if I would like the onscreen instructions spoken as well as written in the screen. I answered no. Nex
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X1
Thank you for letting us know @user_3poayh, if you need anything in the future, please don't hesitate to reach out to us on the Xfinity forums again. Have a great rest of your day!
Wireless Xi6 Streaming TV Box Ethernet Port to Ethernet Port on XB6-T Wi-Fi Router question?
The back of the Wireless Xi6 Streaming TV Box has a Ethernet Port. I have my XB6-T Wi-Fi Router right next to it. The XB6-T Wi-Fi Router has two Ethernet ports. Right now I have a Cat 6 Ethernet Cable running from the XB6-T Wi-Fi Router to my PC using the Ethernet Ports. Can I plug a Cat 6 Ethernet
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I would like my forum profile deleted and my username anonymized
I would like my forum profile deleted and my username anonymized
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Getting Started
user_c9a8fa thanks for using the Xfinity Community Forums to reach out regarding your concerns with download speeds. I am happy to assist you with getting your speeds back to the levels of performance you anticipate.
Internet is slow
I pay for 1gig internet and for the past week I’ve only been getting 20-40 megabytes. I’ve tried restarting and resetting my modem and router and nothing works.
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WiFi
What's going on with my home Internet is won't let me get on WiFi On my tablet?
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Your Home Network
I thought so. @XfinityJanelle The XB10 is for DOCSIS coax cable service, not EPON fiber service.
Why Can’t Fiber Customers Bring Their Own Equipment? A Technical Discussion
I’m hoping this question can be considered from an architectural and product perspective rather than just a support standpoint. Historically, with DOCSIS, customers could provide their own approved equipment because authentication and provisioning were handled at the network level, not tied to a spe
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I started having this issue weeks ago and have contacted Xfinity multiple times and am always told the same thing…it will be fixed in 24 hours. Been an Xfinity customer 30 plus years and it seems no one cares. May be time to move on.
Can't access xfinity membership -- says "It looks like you’re not eligible for benefits"
I have xfinity internet service, but I can't access the xfinity membership. It tells me that "It looks like you’re not eligible for benefits. Your account isn’t eligible to redeem membership benefits. To learn more about Xfinity membership, visit our FAQs." Don't know why I'm not eligible. Please he
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How's it going @user_u9lkid I know it can be frustrating seeing unauthorized charges, rest assured we will never allow you to pay for charges that are not yours. I will be more than happy to go over your account and look over those charges for you. H
Need help with unauthorized billing charges
I am experiencing unauthorized charges and plan changes on my account. I have screenshots and proof and would like to speak with a representative via Direct Message to resolve this.
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@user_r07cmd How are you trying to access the email? Exactly what happens when you try to sign into the account?
Latoque
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13 hours ago
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Comcast.net email
How do I access my comcast.net email
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