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We don't have it either here in Berlin MD. Would appreciate a response

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MeTV in Berlin MD

What happened to the station?

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MeTV in Berlin MD

What happened to the station?

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I found it says shipment by Oct 30, today is Nov 1, where do I see tracking details

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ETA for iPhone Duo ordered at Xfinity store on pre order day Oct 16

I have no information on when Xfinity is going to deliver my IPhone duo order. Would highly appreciate if they can provide an ETA

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It does not give any status but only says hang tight and we are process8ng your order for last 2 weeks.

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ETA for iPhone Duo ordered at Xfinity store on pre order day Oct 16

I have no information on when Xfinity is going to deliver my IPhone duo order. Would highly appreciate if they can provide an ETA

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funkiejunkie No problem!  We are happy to help. :-)  

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WiFi cut off too early

I talked to someone today to cancel service however I needed the service up until November 9th. After hanging up the WiFi/internet was no longer working. I need it restored until November 9. Thank you

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@user_bv0bvk please send us a direct message, so we can assist you further. You will want to include your name and service address. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direc

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Xfinity says iPhone is unlocked, but iPhone still shows "SIM LOCKED"

I am having the exact same issue others have had (Thank you user_3aface): I need escalation assistance to resolve a carrier-unlock discrepancy with an iPhone that was previously used on Xfinity Mobile. Xfinity Mobile has already confirmed that the device shows as UNLOCKED in Xfinity's systems. Howev

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@user_4ix5pi Thank you for taking the time to reach out to us here on our Xfinity Forums. Have you previously had Peacock at another location, or used a different email address to activate it? Have you tried unlinking accounts by following the direct

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Peacock Error

I can’t register for my Peacock account. I keep on getting the “Your Xfinity account is already linked to another Peacock account. Here’s How to Find It PPG_0017_1131ba9” error. I had an old xfinity account and no one has been able to fix this when I call customer support.

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user_fwjdz4 Hello! Thank you for reaching out. When you go to (xfinity.com/yoursubscriptions) and you see Disney/Hulu to the right, does it show 'Activate'? What happens after you click on that? Are you seeing an error message, or is it prompting you

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Streaming Bundle

I am not able to activate my Disney Hulu account that comes with my streaming bundle. When I try it asks for me to select a plan and pay. I was able to activate HBO just fine. What am I doing wrong?

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Will do! Thanks for your reply. I apologize because I thought I was typing into a ai chat box not posting an issue on board. My bad! But thank you for your help.

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WiFi cut off too early

I talked to someone today to cancel service however I needed the service up until November 9th. After hanging up the WiFi/internet was no longer working. I need it restored until November 9. Thank you

Question

Community Best Answer

DazC Hi there! Thank you for reaching out to us here on our Community Forum. We'll be happy to help you with your account! Please send a Direct Message with your full name and address. Click "Sign In" if necessary  • Click the "Direct

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Access denied?

I had just made a purchase for internet at my home and made my account and everything. I try to log in on the app and even on the website and I still get a access denied screen after logging in.

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Switching address

Need help switching my address

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@XfinityCliff​ Thanks! I will give this a try and let you know if it works.

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WI-Fi Calling

I live in an area that previous had poor cellar reception. In the past I typically only got 1 or two bars on the phone. Even though my cellar reception was poor I very seldom had any problems sending or receiving phone calls. I believe this was because most of my calls were being done using WI-FI an

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I am having the same audio issue using the Xfinity streaming anpp on an Firestick- after every commercial break the channel I am on loses volume. I change the channel- get volume back and then change back to the channel I was watching. is there a fix

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Fire tv streaming

I am having a repeatable audio problem with the Xfinity Stream app on my Amazon Fire Stick. My setup: • Fire TV Stick software: 8.16.0.4121 • Xfinity Stream app is current • Connected to my in-home Xfinity Wi-Fi in Highland Park, Illinois • Fire Stick Device Location is correctly set to Highland Par

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user_kw4mbz Hello and thank you for reaching out via our Xfinity Community Forums. I understand why you’re frustrated, especially after everything you’ve already done trying to get help. Seeing two unfamiliar iPhones connected while you w

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Technicians notes.

I’d like to request access to the technicians notes regarding the October 16 visit to my home and the one from the July 29 visit to my home, in which the router was replaced. I am having a considerable amount of difficulties with identity theft and harassment, and I’m hoping to gain better insight i

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@user_7dec54 Hi there, thank you so much for reaching out. I’m genuinely sorry that things didn’t work out as we had hoped. Although your service has been canceled, I want you to know how much we appreciate the trust you placed in us. If

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I need to cancel services

I have made all attempts to dicuss a better service plan, and have fallen on deaf ears. I nee to cancel my cable TV, and internet services. I need to return my cable box and cable modem/router. Please advise whats steps arae next. I will not be subject to wating 3060 minutes to simply return equipme

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