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@jdawg90 And here's the other thing I just noticed this morning: Once I've set a program to record and the recording is in progress, if I then try to stream it live, say, half an hour into the program, instead of picking up at that point in time the
Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)
Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end
Question
I am having the same problem. Not just with one person but everyone I call .Are you say 15 of my friend got together on the same day and got spam call filtering. it happens with every call.
spam call filtering problems
My friend both have Xfinity phone service for our land lines. I've been calling her for years with no issues. Over the past two or three months whenever I call her I get a message that her number is protected by Spam Call Filtering. The recording tells me to enter a two digit code, but when I do, th
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@StockBoy I'm assuming you haven't been with Xfinity TV service for very long? Bizarre issues that take too long to fix are frequent. About 10 years here. I think I have Stockholm Syndrome because I haven't left. Maybe some day I'll leave for a bit
Unable to Forward While Recording
I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra
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so the xione cant record multiple shows at once? that will definitely be a problem for me then
tv box upgrade
Hello, what are the proper upgrades for these boxes. 1. XG2v2-P 2. XiD-P they are not 4k compatible so Ive been trying to upgrade them and they sent me 2 XiOne to replace those 2 devices.
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We can do some troubleshooting for this. Please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the direct messaging icon located at the top right of this forums page. Here's the det
Certain text messages/phone numbers are not coming through
Recently text messages from our bank are no longer coming through. Checked with the bank are all settings are correct. For testing switched the notification to voice call to get the bank code and that works, switching back to text and nothing comes through. I don't have any numbers blocked on my end
Question
Hey there, @user_g29l3k, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. I can understand how frustrating it is to have the picture look distorted on a new TV. The Xfinity Stream app supports Samsung Smart TVs, but p
Issues using the Xfinity Stream app on a new Samsung Smart TV
I was delighted to discover that I don't need my X1 set top box any more, now that I can watch some of my favorite shows via the Xfinity Stream app on my new Samsung Smart TV! Unfortunately, I keep running into nitpicks. My current nitpick is that I can't figure out how to change the picture dimensi
Question
@StockBoy A few minutes ago I humored myself by clearing my browsing history and attempting to log back into the Xfinity Stream website on my Windows 11 laptop. The website was SO SLOWWWWW. Reminiscent of a few years ago when you couldn't log into t
Unable to Forward While Recording
I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra
Question
@XfinityCliff Yes, well, a week later, and still nothing. I'm starting to wonder what I'm paying for.
xfinity stream fast forward button not accessible for in-progress recordings on LG tv.
The fast forward button appears but cannot be selected for in-progress recordings when running xfinity stream on ethernet connected LG tv, even if program has run for 30+minutes (no "catch-up"). This change happened sometime in the last month for recordings on multiple channels. I have hard reset tv
Question
@jdawg90 I wish I knew how to get someone's attention. For a variety of reasons, I'm stuck watching on a desktop. Which is fine when it works. But this is silly.
xfinity stream fast forward button not accessible for in-progress recordings on LG tv.
The fast forward button appears but cannot be selected for in-progress recordings when running xfinity stream on ethernet connected LG tv, even if program has run for 30+minutes (no "catch-up"). This change happened sometime in the last month for recordings on multiple channels. I have hard reset tv
Question
@DAN.PET Yeah, same issue. Windows 11, fully updated Windows OS, fully update browser, cleared all the histories and such a couple of times over the last few days, doesn't work on Edge, Chrome, or Firefox. Recordings all restart at the beginning if
Web Stream Portal: In-Progress DVR Recordings Disable Fast Forward (Metadata/Duration Bug)
Over the past week, I have been unable to fast-forward in-progress ("in-flight") Cloud DVR recordings when watching via the web portal on Windows 11. The Symptoms: The Fast-Forward / Skip Forward button is completely disabled/greyed out in the web player. The scrub bar registers as filled to the end
Question
Please let us know how that works for you.
So annoying- why doesnt my network get switched back
Why does my wireless connection switch to Xfinity network sometimes specifically overnight and not switch back to my dedicated home network. I’ve noticed when I can’t access internet channels or streaming apps (like Hulu) it’s on the Xfinity network so I have to go into settings on my tv and switch
Question
user_079b8e Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
Gigabit x2 Data Cap Billing Error- Seeking Escalation for Wrongful Overcharges
I need an administrative billing review regarding a severe backend data cap glitch. I am on a contract- locked gigabit x 2 (2000mbps) plan. By design, Xfinity’s 2 Gig tiers are uncapped, unlimited profiles. However, my account was trapped in a legacy billing code error that incorrectly applied a 1.2
Question
No the question was not answered. The issue seems to be ongoing. The phone that I received apparently was not the phone that was within the dollar amount of the promotional limit of $400. However I selected the Motorola edge 2025 phone which was $399
Ongoing Incorrect Charges for Free Xfinity Mobile Device
Hello, As a Platinum customer, I have been using Xfinity services for many years. In October, I was encouraged to switch to Xfinity Mobile; however, my personal device (Galaxy S24 FE) was not eligible. As a result, I opted for a free device offered by Xfinity—the Galaxy A36. I was clearly informed a
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Why is my internet box blinking white
My internet box is blinking white and it has no internet connection
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Your Home Network
Extender on first floor - modem on 2nd floor Will try tonight to relocate the extender to 2nd floor
So annoying- why doesnt my network get switched back
Why does my wireless connection switch to Xfinity network sometimes specifically overnight and not switch back to my dedicated home network. I’ve noticed when I can’t access internet channels or streaming apps (like Hulu) it’s on the Xfinity network so I have to go into settings on my tv and switch
Question
Issues using the Xfinity Stream app on a new Samsung Smart TV
I was delighted to discover that I don't need my X1 set top box any more, now that I can watch some of my favorite shows via the Xfinity Stream app on my new Samsung Smart TV! Unfortunately, I keep running into nitpicks. My current nitpick is that I can't figure out how to change the picture dimensi
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Xfinity Stream Website
@XfinityJeffB still messed on up Windows 11 machine with Edge, Chrome, and Firefox. I've done complete resets of browsing history (cache, cookies, etc.) and it doesn't make a difference. It would seem obvious it's connected to the same issue that wa
xfinity stream fast forward button not accessible for in-progress recordings on LG tv.
The fast forward button appears but cannot be selected for in-progress recordings when running xfinity stream on ethernet connected LG tv, even if program has run for 30+minutes (no "catch-up"). This change happened sometime in the last month for recordings on multiple channels. I have hard reset tv
Question
Hello, I do hope you are having a great day. It sounds like there's a great chance that your current promotion has expired. I will be more than happy to see if there are some current ones available to help with your billing. To begin, would you mind
Billing Increase
Hello, I'm trying to get in touch with billing to understand why my bill went up $40 last month. I will move to another internet provider if I can't get it back to the price I was paying before. Thank you!
Question
user_iaux9w Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support.
XfinityVictor
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Xfinity totaled the stucco on my brand new home while installing fiber.
Guy shows up asking me "Where do you want me to put the fiber?" I told him upstairs on the second floor. I assumed he knew what he was doing. So I let him work while I was moving boxes and unpacking. After like an hour or two of him working the internet is tested and running. I go back home for a fe
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