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Comcast Email not loading on my IPad - deleted all of my folders and previous messages
I was receiving an error on my Comcast email server on my iPad so I deleted it and redownloaded it and it deleted all of my previous history and folders and none of it will reload. I just spent all day troubleshooting and spoke with Apple and they said it is a Comcast server problem and that it auto
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Customer Service
Thank you for reaching out here. I can definitely understand the frustration of losing those channels for now. Disney/ESPN, the owners of NFL Network, have not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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At this point it's not unexpected anymore - I expect it every time I try, and I'm never disappointed.
Peacock activation “something unexpected happened”
I keep getting a something unexpected happened error when trying to activate peacock premium which is included in my plan.
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Hi there, @user_jxjp9b. Thanks for reaching out to us here on the Community Forum. It sounds like a second, new account was created here. When that happens, you're considered a new customer and the Member Rewards tier is adjusted accordingly. We can
Account split after adding internet - platinum tier status incorrectly reset
I have been a continuous customer and have earned my platinum tier status. Recently, I added home internet to my existing services. Instead of adding it seamlessly, the automated system generated an entirely separate, second account number under my profile. A representative told me that because int
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Same exact message as described in this thread, and same message described by dozens of others on Reddit and in this forum.
Peacock activation “something unexpected happened”
I keep getting a something unexpected happened error when trying to activate peacock premium which is included in my plan.
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@user_j0mg2l Hello Thank you for joining the conversation here on Forums! With mentioning not being able to activate Peacock could you give me some more information? I know you've tried several devices, are you getting the same message for each devic
Peacock activation “something unexpected happened”
I keep getting a something unexpected happened error when trying to activate peacock premium which is included in my plan.
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Since Xfinity will not get the channels back, we need to get credit on our subscriptions, that should include SF Giants and the As, as they went to pay for view. The other option would be to sign up with the NFL Network for six months $14.95/ per mon
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
Question
Account split after adding internet - platinum tier status incorrectly reset
I have been a continuous customer and have earned my platinum tier status. Recently, I added home internet to my existing services. Instead of adding it seamlessly, the automated system generated an entirely separate, second account number under my profile. A representative told me that because int
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Customer Service
You've reached the right place for help, user_rlszba. Please send us a Direct Message.On a Desktop: Make sure you’re logged into the forums.Click the Direct Message icon in the top-right corner of the page.Click the New Conversation icon t
My internet bill increased 3.5 times my past month
Can Xfinity customer retentions help me because this is way more than what I am paying now.
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how was it resolved? I'm having the same poroblem
An error occurred inside the server which prevented it from fulfilling the request.
when trying to send an email I get the error - An error occurred inside the server which prevented it from fulfilling the request.
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Same issue here. I've used multiple devices, multiple networks, it has to be something on Xfinity or Peacock's end.
Peacock activation “something unexpected happened”
I keep getting a something unexpected happened error when trying to activate peacock premium which is included in my plan.
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Closed
My internet bill increased 3.5 times my past month
Can Xfinity customer retentions help me because this is way more than what I am paying now.
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Customer Service
As a longtime customer (1970th) this is not acceptable, first the SF Giants/As went pay to view, now the NFL is gone, the only thing that went up is my monthly subscription. $340. I agree with many viewers, you get these channels back, reduce the sub
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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@sgeneris, the forum rules state to wait to be invited before sending us a direct message. We did invite you and see your message. Please wait for a response. Thank you.
Repairs outage credit
A few months ago -- not more than 3-4 -- Comcast did some work in my area and we had no Internet access for a few days. I became aware that I am due a refund, but with the current lack of human support, I was unable to request it because I don't recall the dates. However, Xfinity knows when the repa
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FYI there was a warning to not write support directly, but I did it anyway -- what happens now?
Repairs outage credit
A few months ago -- not more than 3-4 -- Comcast did some work in my area and we had no Internet access for a few days. I became aware that I am due a refund, but with the current lack of human support, I was unable to request it because I don't recall the dates. However, Xfinity knows when the repa
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@user_4t2m5k Thank you for taking the time to reach out and share your experience. This is not the way we want to make you feel and we want to make sure you are not charged when you were told you would not be. Our managers do not have direct lines ho
Terrible Customer Service
Hi Xfinity Mobile managers please contact me. I’ve now dealt with your agents 5 times to accomplish the same task and it has yet to be successful. I have confirmation in writing by your chat with an agent feature that it was taken care of yet I am still being charged for the service. I’ve called 3 t
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user_rwyb26 Welcome to our community forum! You've reached the perfect place to get help with your Xfinity account and services :). You can learn how to enroll in paperless billing online and through the Xfinity App here: https://www.xfinity.com/supp
XfinityEmilyB
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14 hours ago
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Paperless
Want to go paperless
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