Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (464.1K)
Got new message on iOS device: "Server Code "ALERT", server message "Temporarily blacklisted IP address - try again later"
lost all comcast email access on outlook and apple. Says the imap.comcast.net server keeps dropping
Lost comcast email (2 accounts) access on iphone and Windows 365 outlook. On both phone and computer I get either "password incorrect" popup on ipthone or Internet Mail popup window in Outlook that will not go away, or says it cannot reach the imap.comcast.net server. Have deleted and attempted to a
Question
@user_6o4g42 you need Ubiquiti UCI Multi-Gigabit Rack-Mountable Cable Modem
How to install a Unifi UDM router on fiber internet when the gateway bridge mode is precluded by Xfinity's installation implementation.
I'm planning to install a Unifi Dream Machine (UDM) Pro as an alternate router and Wi-Fi device (when used with AP's). I currently have fiber internet to an ONU which outputs ethernet to an XB7 gateway. The obvious answer is to set the gateway to bridge mode then connect the UDM to one of the XB7 et
Question
Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
Loss of Scripps channels
I have been a Comcast subscriber for 25 plus years, and it is my most expensive utility. If Scripps programing is not restored, specifically WPTV, our LOCAL NBC provider, I will cancel ALL services with Comcast by June 1st of 2026. It is absolutely outrageous that local programing that is available
Question
@user_sw5uq2 This is a great question. I myself watch Channel 7 in Denver. Comcast’s agreement with E. W. Scripps (Scripps) to carry its programming expired Tuesday, March 31 at 5:59 p.m. Eastern Time (ET). As a result, Comcast is no longer ab
Channel 7 Unavailable
When is Channel 7 in Denver going to be available again? We cannot get the NBA games anywhere. How do I get a credit on my bill until this situation is settled?
Question
Hello @user_go22xj, Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the
Scripps dispute
Are you offering and free or reduced subscription offers for Hulu and Disney+ because of the scripps blackout? This is very upsetting for us.
Question
Seasonal convenience plan
They put wrong one on. Need $20.00 per month, not suspend.
Question
•
Customer Service
I agree that there should be a substantial rebate without having to go through 10 steps with the Chat Bot only to find a service rep who has no idea what you're asking for....more than annoying!
Scripps dispute
Are you offering and free or reduced subscription offers for Hulu and Disney+ because of the scripps blackout? This is very upsetting for us.
Question
@user_hfbxgl Sounds like we may need to take a closer look at the account. Please follow the steps below to send a direct message. Please send us a direct chat message with your full name and complete service address to “Xfinity Sup
Moving underground line
Hello, we have an orange coax cable that will be broken once we start landscaping. It is very close to the top of the ground. I called and the lady basically made it seem like you guys wouldn’t come out to place a new line unless it was broken, and even then it would only be repaired or Or replaced
Question
Channel 7 Unavailable
When is Channel 7 in Denver going to be available again? We cannot get the NBA games anywhere. How do I get a credit on my bill until this situation is settled?
Question
•
Customer Service
Hello, no one has come to my house. I used the xfinity assistant to get an update and it says the ticket is closed. I wasn’t informed by anyone regarding any updates. It says my request could not be accommodated? Are you able to look into this? Do I
Moving underground line
Hello, we have an orange coax cable that will be broken once we start landscaping. It is very close to the top of the ground. I called and the lady basically made it seem like you guys wouldn’t come out to place a new line unless it was broken, and even then it would only be repaired or Or replaced
Question
Same! Did you ever find a solution?
Can't watch WWE PLE on ESPN app
Through xfinity we are supposed to have access to ESPN Unlimited. In my xfinity subscriptions it shows that ESPN is activated. When I try to open and watch the WWE PLE today I get stuck in this do loop of logging in with my disney plus account to choosing a a package to logging into to xfinity to ac
Question
user_x0b8wc Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm sorry to hear that you are experiencing service issues with your TV. Can you share a little more detail about what is happening with the TV service? Are ther
Tv
Technician came yesterday corrected issue but problem reoccurred last night do not need trouble shooting but DO need to schedule a technician for 1st available time slot
Question
Hello @user_0ojlte What happens if you try logging in on our webmail site?
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
Question
Hi there @user_oyvmr3 Thank you so much for reaching out on our Xfinity Community Forum about your loss of channels. I'll be happy to assist. Can you confirm if you received any notification via email about the line-up change? If no
Return Denver 7 and the scripps channels or GIVE ME A DISCOUNT
Return these channels or give me a discount for the last 2 weeks. THIS IS RIDICULOUS
Question
How can you access email? I've tried the app and the 3rd party, and nothing has worked.
Question
•
Hello @user_rq3c4b, thank you for taking the time to leave a post. Sorry to hear about this. That’s understandably frustrating, especially when it’s starting to interfere with normal lawn care and community maintenance. I completely get y
Support for getting a line buried
Line to my house has become partially unburied. Most of the run is on but a section in the lawn is at the surface and in danger of being cut my law mowers, etc. Exposed section is less than 12 inches long at the surface but avoiding it is preventing community lawn actions like aeration
Question
user_k2qhc9 Thank you for taking the time to reach out to us here on our Xfinity Forums. I can understand how frustrating buffering can be when you are tryinh to relax and enjoy a show or movie. It's important to me that we help you find a resolution
Tv and iPad Buffering
Usually at night, the tv and iPad is buffering often. When it happens often, I will have to reset the gateway. It has become an issue to reset every two or three days. This happened a couple of years ago and the cable from the pole to the house was replaced. That corrected it, until lately.
Question

This is complete hogwash, and all Xfinity cares about is growing profits. The price I pay every month for Xfinity TV is outrageous, and I'm supposedly a "Diamond member", which means exactly nothing. The statement that Xfinity would have to raise o
DocShoe79
commented
7 hours ago
to the conversation:
0
0
Loss of Channel 7 (ABC) Denver Colorado
I was gone from March 31 through April 13. On April 14th, I was dismayed to see that Channel 7 was no longer part of the Xfinity package I have purchased and am still paying for. There are many programs on ABC that I am missing. A number of my friends are unhappy also with this development. Please d
Question