I am an Xfinity customer in Lafayette, CA experiencing repeated internet outages for years. My attempts to address the issue hasn't fixed the problems. Over the last 2 weeks, l got more serious about troubleshooting. I have done extensive technical troubleshooting and have documentation that points

I called this number, [Edited: "Personal Information"], at 1:28 PM CST on 05/19/2026. The representative’s name was Shabham. He behaved very arrogantly, yelled at me, and hung up the phone.”

I am an Xfinity customer in Lafayette, CA experiencing repeated internet outages for years. My attempts to address the issue hasn't fixed the problems. Over the last 2 weeks, l got more serious about troubleshooting. I have done extensive technical troubleshooting and have documentation that points

Hi all, I frequently broadcast livestreams and/or participate in long video calls, and I deal with intermittent disconnects on regular short intervals (30 minutes, usually). After extensive troubleshooting, I have isolated the issue to unusually short DHCP lease renewals on Xfinity's end. I would li

Dear Xfinity Support, I’m escalating a severe, ongoing packet loss issue in Apex Legends on PS5 that’s rendered the game unplayable with constant “3 red squares” (packet loss indicator) for over 2 years. This occurs specifically on EA’s anti-DDoS protected servers (home plate/pentagon icon), with in

Peacock movies end abruptly near the end to black. My printer and desk top are not printing on command so I try rebooting both but it continues. They are on the same floor but 40ft away from the modem.

I had an s20, the screen started going all white, so i was seeing about upgrading considering the mobile protection didnt even cover that .. and was told if i bought a moto g play for 150 outright, that after a month it would allow me to have credits to pay payment plan for newer phone. that along w

I was offered an Internet plan at $41.95 on 5/16/26 via chat with a representative, but my current bill shows a higher charge. I cannot attach files, but the chat confirmed my rate would be $41.95 for 60 months with no extra fees. Please adjust my bill to the promised rate or apply a credit for the

I am new to PBS passport. The xfinity comcast streaming appears to be blocking Passport. The PBS or OPB tech suggests that the router or this XUMO- Xfinity might be blocking doubleclick.net which distributes the mandated sponsor ads with the Passport programs. I went to our Gateway router, but didn'

I had people from Xfinity in my backyard 2 months ago and they explained they are exchanging the optic cable. Two wholes were created in the yeard. One of them was filled the other one stays open since day. I have called multiple times Xfinity to report it and asking the damage to be repaired. Nothi

Looked at statement on line and didn’t k ow why I was charged for late charges