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17 Pro Max 2T still not in Stock?
Hey so I had my phone 17PM2TB since it came out last year. I accidentally broke it and filled a claim in January. They said they don’t have the device currently in stock and to wait until they do. It’s been over 30 days now. They are only giving me an option to buy another device and they’ll reimbur
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Devices
Hello @user_ar0oth, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. To check your Xfinity (Comcast) email, navigate to connect.xfinity.com in any web browser and sign in with yo
How to access email? [Edited]
How do I access my Comcast. Net email account, and how do I change my email address??
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kafeetak Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Suppor
Xfinity Peacock “Included Benefit” Is a Total Scam
Xfinity Peacock “Included Benefit” Is a Total Scam Posting this so others don’t fall for it: Xfinity advertises Peacock Premium as an included benefit with certain plans. I signed up for a 5-year contract at $65/month based on that. When I went to activate it, the system wouldn’t redeem the offer. H
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We can take a closer look at your account to determine where the increase came from @user_zelwz3. Just send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your acc
Overcharged on upcoming bill
I went and upgrade my iPhone 14 to a 17. After going to the store twice to try to get a printed label , I thought I was finished. Now I look at my upcoming bills and they’ve gone up over $25. I was quoted a six dollar increase for the phone. Can someone please tell me what to do to get some satisfac
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user_18455e Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and se
NAT Type and UPNP
so, I have an Xbox. I have a xb8 router and our internet is great. however, my NAT type keeps fluctuating between open and moderate making gaming laggy and disconnecting me from online games constantly. I reset the Xbox. I reset the router. I have run internet tests. Nothing is working. My internet
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How to access email? [Edited]
How do I access my Comcast. Net email account, and how do I change my email address??
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Sign-In and Account Management
Thank you for getting back to me I have never been so frustrated with the company. And now my question was not answered. I had to drop my insurance on my phone so I could afford my bill
Overcharged on upcoming bill
I went and upgrade my iPhone 14 to a 17. After going to the store twice to try to get a printed label , I thought I was finished. Now I look at my upcoming bills and they’ve gone up over $25. I was quoted a six dollar increase for the phone. Can someone please tell me what to do to get some satisfac
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I am having horrible issues with this myself. It's supposedly included for a year free. Supposedly. Was on phone several hours twice. Still not connected. And can't watch the Olympics on demand properly, because Xfinity is too chea
Xfinity Peacock “Included Benefit” Is a Total Scam
Xfinity Peacock “Included Benefit” Is a Total Scam Posting this so others don’t fall for it: Xfinity advertises Peacock Premium as an included benefit with certain plans. I signed up for a 5-year contract at $65/month based on that. When I went to activate it, the system wouldn’t redeem the offer. H
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Thank you for detailing your recent experience, @user_svp0vw. I am saddened to hear that it was not very positive for you, but you have come to the rigfht place for help. We can troubleshoot your connectivity issues, and figure out where things went
Complaint about misleading customer service
Customer service in response to persistent connectivity issues have been inept and unprofessional. 10 days ago I was told a new cable box was being mailed. It was never sent. Yesterday I was told by 2 agents that a technician would come to my home btw 2-4 today. Never showed and no contact. I then c
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cemuskett, hello there and thanks for reaching out. I completely understand your concerns. When you checked your rewards, when was the last time you've redeemed a $1 movie?
Diamond rewards membership
Site specifically states $1 movies for Diamond Reward Members but I haven't seem any since summer.
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Change modem
Changed to fire sticks but my cable box has a modem in it that controls my security system
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Xfinity Stream Website
4K uhd channels say my TV not compatible
I have a 4K tv…streams in 4K…everything but when I try to access the “4K” channels it says my tv isn’t compatible. Anyone got any ideas? My X1 box is XG1v4-A
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X1
Email access [Edited]
I can’t find my email anywhere. It is [Edited: "Personal Information"].
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Xfinity moblie
Hello my name latasha and last week I stwich over from metro to xfinity and now this morning I put the Sim in and active on the phone with a rep I have not been able to use my phone all day say emergency calls only
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Devices
Complaint about misleading customer service
Customer service in response to persistent connectivity issues have been inept and unprofessional. 10 days ago I was told a new cable box was being mailed. It was never sent. Yesterday I was told by 2 agents that a technician would come to my home btw 2-4 today. Never showed and no contact. I then c
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Customer Service
My email has been disassociated with my account
I need help! On Friday 2/6/26, we went into the local West Lebanon NH Xfinity office to change me to the administrator of our home Internet/TV/email/mobile account. I was already a member on the account. My husband was the administrator before me. All Brendan did was supposed to do was change me to
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No. I asked how to leave YahooMail andreturn to Xfinity but never answered.
Not Good -> Comcast.net Email is Moving to Yahoo!
First the Comcast Email app was done away with. Then Xfinity got rid of the remote App. Now they are not even going to host and operate their own email service as it's being handed over to Yahoo!, a company that has heavily censored peoples' comments on their articles starting during Covid/Floyd rio
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How do I edit the input options? Remove? Reorder? Your message is not clear. Can you describe what it is that you want to remove or reorder?
BruceW
commented
17 hours ago
to the conversation:
0
1
I would like to edit my list of input options like remove or reorder.
How do I edit the input options? Remove? Reorder?
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