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No, I have never used a different email address. I only have one. I finally got on with an actual support person, who just made me go through all the same things I've already done several times. Then they sent me an email with instructions on how to
activate peacock
I've tried several times to activate my Peacock benefit. I have also changed my password a few times. This is the message and error code I'm getting "Your Xfinity account is already linked to another Peacock account. Here’s How to Find ItPPG_0017_ea1fca4"
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4 Digit PIN looking to switch TO Xfinity
I am trying to switch from MINT mobile to Xfinity. I am in some kind of awful limbo where Xfinity has given me a "temporary"number until my number is ported over. I have/had MINT which only gives a 4 digit pin to port my number. I spoke to about 4 reps for almost 4 hours and nobody can figure out ho
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Customer Service
my 200 dollars
I see on september 8th 200 dollars was taken out of my account after my internet has been off for probably a month now. i would never set up a payment arrangement like that as i can not afford it and definitely wouldn’t make that kinda commitment unless I had an agreement that my service was not goi
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Billing
okeiyas When I clock out at the end of the day, I'm a customer as well and understand where you're coming from. I can check the account details and see if there's any mention of the promotion. Please send us a direct message with your full name
Promotion changed and no longer qualified for incentive?
I signed up in person at an Xfinity store for one of those 5 years agreement with high speed Internet and they confirmed that the package includes a $200 gift card. I waited and checked and then waited and finally just gave up and called customer support. Just got told that I don't qualify for this
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Don't want payment plan
brought phone they said it was going to be a upgrade I wouldn't have to pay
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Customer Service
Xfinity delivery order
I got a text saying "your driver is approaching with your xfinity order. Is this legit?
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Your Home Network
Hey there, @user_xxxbmp! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! Thank you so much for jumping in to help with our customers @EG! Did you have a chance to run through the questions provided? A
Internet not working
I already found the internet coaxi cable but it won’t work the internet only appears On but won’t get any signal.
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user_dttrsl, Hi there! Thank you for bringing this to our attention. We'd be happy to help get that temporary line or construction tube removed. Would you mind sending us a direct message with your first/last name and full address by clicking t
Construction tube that needs removal.
I have an unburied temporary line / unfinished construction tube that needs removal.
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Autopay after scheduling my account to cancel [Edited]
I scheduled my account to cancel at the end of my billing cycle. They still pulled an autopay. I called in and was assured it would be credited - but I am still annoyed they took it in the first place [Title Edited: "Inflammatory/Profanity"]
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Billing
I'm having the same issue and when I turned the wifi off on my phone it worked and the email went through. And if I use my personal hotspot from my phone the emails go through so it is the Xfinity wifi that is the issue!!
outgoing mail servers not working
I have had this issue since last week. I cannot send an email. It's telling me the outgoing server cannot connect. Everything worked fine until 6 days ago. I changed nothing and now I can't send an email from my iphone. I have followed all the directions from this forum that include (pasted here fro
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Done ✅️ Thank you! I appreciate the quick response!
Payment Arrangement Failed Due to Auto-Draft Time — Requesting Manual Override
Hi Xfinity Support Team, My services were restricted earlier today because my payment arrangement failed this morning. I had the arrangement set up for today (September 9th), but my payroll didn't clear until mid-day. I wasn't aware the automated billing system would attempt to pull the draft at 3:0
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Hi user_2p3ruc! We love that you had a great experience. Recognizing our teammates with special shoutouts is our favorite thing to do. We've shared your compliment with Maurice and their leadership. We always want you to have the best experience poss
Maurice was the best!
Maurice came out and fixed my cable; he was informative, kind and courteous, Thank You Maurice!
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I've tried everything. I've given up and canceled P+. Horrible streaming, worse customer service and not worth the $
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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Greetings, @user_l1jd71! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post about this billing issue. You have definitely come to the right place for assistance. If you could send ou
Payment Arrangement Failed Due to Auto-Draft Time — Requesting Manual Override
Hi Xfinity Support Team, My services were restricted earlier today because my payment arrangement failed this morning. I had the arrangement set up for today (September 9th), but my payroll didn't clear until mid-day. I wasn't aware the automated billing system would attempt to pull the draft at 3:0
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Hey there, @user_ocmsqx! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! We can certainly help with getting any information regarding any easement requirements that Comcast may have. Can you please send us a DM?
Easement Abandonment Letter
I need to request an Easement Abandonment letter for a public utilities easement in my backyard. Can you help me request this letter?
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user_e0itd3 Thanks for submitting a post on our Forum. I'm sorry to hear that it has been so long in trying to transfer your landline over. Since it's been a few hours now, if you still need assistance with this, please let us know and my team can he
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Landline transfer
Iam waiting for my landline to be transfered from Verizon to Xfinity I called several times it has been over 10 days still no transfer what is the problem I better not get charged for this
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