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Good evening @user_bi05y4, and thank you for letting us know you are also experiencing issues with your Apple mail. Are you still experiencing the same error?
Apple device email clients not working with comcast.net accounts
I've noticed over the past several days or even weeks that I could no longer send emails from either of my comcast.net accounts using Apple Mail on Mac. I've also had sporadic connection issues on iPhones and iPads. Today, every single Apple device I own is unable to connect to either of my comcast.
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I have to agree with you here I have spent over 20 hours on the phone over 30 different calls. I have been promised called backs, resolution to billing issues and corrections to wrong information provided by support agents and nothing is ever
Worst company in the US
I wouldn't wish Xfinity on my worst enemy. They have the worst customer service imaginable. They consistently mess up your bill then you have to spend 8 hours with 30 different agents while it's resolved. For example when they made my account they made it in duplicate so I was getting charged for an
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Unresolved: How Can I File a Formal Complaint and Get an Executive Review for a Systemic 11-Month Billing Error?
My internal resolution attempts have failed, generating multiple tickets (ECM0018136409 and ECM0018146836). How can I officially escalate this to a team that has the authority to implement a full resolution? This issue includes:
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Billing
Stop the service
Hi, I'd like to stop using the internet service asap since I moved out of my previous apartment.
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Customer Service
Do you also experience an issue after 2FA, with the emails going to your spam folder, or just the known delay issue, user_3p7f3k?
Excessive time delays for receiving emails
Xfinity email takes way too long to receive emails. It is impossible to access any of my financial/bank/credit card accounts that require the sending of access codes that have 10-15 minute timers. They always time out. I have had customer service reps at my credit cards and bank tell me that this is
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Hey there, @user_c848hh, thanks for reaching out through Xfinity Forums regarding your issue with Center Ice. I am showing that our engineering team is aware of the issue and working to get this resolved as soon as possible. We truly appreciate your
NHL Center Ice Program Guide Information Not Loading
I am a subscriber of Center Ice. 5 days ago my issue started. The channels are listed in my guide but anytime a live game is being played the guide has a message "program info not available". I can watch the games live as they are happening but I can not record games or set up future recordings. I s
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@DJForget If you don't see it by then, just connect with us here. This conversation will save in your profile, so we'll also be able to see this conversation if you have to connect with us again. Have faith. We'll get you taken care of. 😀
Missing discount for using bank for automatic payments
I was told when I upgraded my plan that if I change automatic payment to use my bank account instead of credit card that my bill would be reduced by $10 per month. However, my "Regular monthly charges" on the Upcoming Charges page has not changed.
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Evilpens64 Thanks for commenting on the thread, did you also have a concern that required assistance today?
blacklisted IP address
Please help. My apple devices have been blocked from accessing my email for several days now. Popup on Mac says 'temporarily blacklisted IP address'.
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OK, I'll go on faith until I see it. Thank you.
Missing discount for using bank for automatic payments
I was told when I upgraded my plan that if I change automatic payment to use my bank account instead of credit card that my bill would be reduced by $10 per month. However, my "Regular monthly charges" on the Upcoming Charges page has not changed.
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@user_by5ze7 We appreciate your feedback.
Outage in Bellevue WA with no status updates from Xfinity
I work from home and my internet has been down since Sat night. It's now Monday night. When is our service expected to return and why is there no meaningful status update?
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Hello again DJForget! I'm glad I was able to help you get into that new internet promotion the other day, and apologize for any confusion regarding the upcoming charges you're seeing. Rest assured, with your internet services, as long as you have the
Missing discount for using bank for automatic payments
I was told when I upgraded my plan that if I change automatic payment to use my bank account instead of credit card that my bill would be reduced by $10 per month. However, my "Regular monthly charges" on the Upcoming Charges page has not changed.
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Need CableCARD re-pair for TiVo Bolt – requesting support
Hello — I need assistance re-pairing a CableCARD with a TiVo Bolt. The TiVo boots properly and sees the CableCARD, but the Conditional Access shows Con: No, Val: ? 0x06, MSG Auth Pass: 0. Please have an Xfinity rep contact me for DM — I can provide Card ID, Host ID, and Data ID for pairing. Thank yo
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Non-X1 Service
Customers don't need flowery answers. Simple things will do. "Here is the outage area" (show it on a map or provide textual info about boundary; for today's outage the map was useless). "This the reason for outage" (state the reasons). Even after ser
Outage in Bellevue WA with no status updates from Xfinity
I work from home and my internet has been down since Sat night. It's now Monday night. When is our service expected to return and why is there no meaningful status update?
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¡Hola, user_nkg0oa! Gracias por ponerte en contacto con nuestro foro de la comunidad XFINITY. Estaré encantada de ayudarte a acceder a la aplicación. Para revisar el nombre de usuario que estás utilizando, envía a nu
No puedo iniciar sesión
You signed in successfully, but you must be an Xfinity user to enjoy this service, me pone esa notificación y no se que hacer para entrar a la app y si soy usuario de xfinity
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Hey there, @user_ry30o6, thanks for reaching out through Xfinity Forums regarding your HBO services. We would be happy to help you with making changes to your account. Can you please send us a Direct Message with your full name and your full address?
XfinityJeniece
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Cancel hbo
Need to cancel hbo max.
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