The confirmation number related to this issue and chat history with the agent is [Edited: "Personal Information”] With the current promo we receive, from Xfinity, to receive the discounted price, the account must have auto pay enabled. I live with 5 roommates, we split the internet cost and make 5 s

I can turn my smart TV off with the remote, but I cannot turn it on with the remote. That’s the only issue. I’m having at the moment.

For the last 2 or 3 weeks I have been experiencing packetloss, ping spikes, and jitter. It happens as frequently as every 5 minutes while playing online games, streaming videos, or voice chatting using discord. The problem happens on any device we use both on wifi and hardwired into the gateway. I’v

There are unauthorized charges i didn't ask for and can't get help

I work from home and my internet won’t connect. I’ve spoken to two different people over the phone, your AI system, and multiple representatives via online chat. For whatever reason I can’t be put on a waitlist (according to the Xfinity number I texted) even though one of the representatives I spoke

I have a concern with dropping off phone trade ins and not getting a receipt or anything and then going to another store and trying to drop off our last phone and being told it's a liability risk and they wouldn't take it. Not good.

Hello our home internet hasn’t been working since yesterday afternoon and I’ve restarted it multiple times and it’s still not working there’s no outages in the area so I don’t know what’s wrong

Good afternoon, Despite a support agent in chat telling me that my service had been cancelled, I am still getting billed for overpriced internet. Callback is down for me in particular (probably on purpose), so I am charging back every bill using these screenshots(can't post screenshots here) until m

I have never had Xfinity Mobile service. However, after I canceled my Xfinity TV service, I was somehow automatically enrolled in Xfinity Mobile AutoPay, and I have continued to be charged every month. Since I do not have any Xfinity Mobile service, I cannot even access or manage the account to turn

DTE just came out because i thought it was their line sagging onto my deck but it is a Comcast line that i need raised or removed because it is low enough to hit my head and very low. Please help

I would like to set up an isolated guest network.

Xfinity did a cable drop back in mid-April. The cable is not laying flat and is stick up in the yard causing a tripping hazard. I have called Xfinity numerous times to get someone to come out. Last week the customer service represenative said that I was scheduled to have the cable buried and I took