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Thank you so much for letting us know! The steps below should be a little more concise when accessing MyAccount for PC View your statement historyTo view your statement history, go to customer.xfinity.com/billing/services/statement/history.You may
Transactions Earlier Than 2022?
I'm looking at my transaction history on my.xfinity.com, and I don't seem to find transaction history earlier than 2022. Is there a way to display a full list of transactions I've made? I've been a customer with Comcast since 2002, and I've had my own Comcast account since 2013.
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Brian, will they acknowledge that I sent the information. Is this a chat or just a way to send information
I really don't understand it. I have a 33 year xfinity/Comcast customer, have 2 accts and can't get their best deal on 5 year Gig internet
Once again I have gone all the way to the Office of Tom Karinshak with the following message and get no help. her was my message: Mr. Karinshak, Once again I have exhausted all the "Easy" ways to renew my 2 accounts with you. Before last year, I only had to do this every 3 years, last year your deal
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No I haven’t tried my own router . I’m going to get one soon but you should not disable IPv6 your Xbox multiplayer gaming needs this to communicate to server to connect to multiplayer gaming port . The issue is in Comcast network cloud bl
XB8 gateway issue
The XB8 firmware is blocking Xbox UDP traffic. My logs show FW.IPv6 forward drops, and the Xbox multiplayer test fails with error 0x000000000000000. I need IPv6 routing disabled or the IPv4-only gaming profile applied. When I search these forums there are a lot of people affected by this and Xfinity
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We understand your frustrations @Jose_C and where you are coming from. We'll be happy to forward your feedback and you are welcome to leave feedback on our website as well here https://www.xfinity.com/support/svp-contact-form. Please let us know if t
Xfinity NOW TV Streaming SUDDENLY DROPPED MOST CHANNELS & I'M GETTING THE RUNAROUND
Pardon my mounting frustration. I have Xfinity NOW TV Streaming, WiFi, and 2 mobile devices with xfinity. 5 days ago NOW TV Streaming on the internet, on the app for mobile phones, and the Streaming app on Fire Stick suddenly dropped PEACOCK, & MOST of the channels in the lineup that I enjoyed previ
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1. I don't use the Xfinity app, I use the Xfinity web site. 2. I don't use a mouse, I use a keyboard, as I am sight challenged.
Transactions Earlier Than 2022?
I'm looking at my transaction history on my.xfinity.com, and I don't seem to find transaction history earlier than 2022. Is there a way to display a full list of transactions I've made? I've been a customer with Comcast since 2002, and I've had my own Comcast account since 2013.
Question
Third phone call, requesting I restart my modem, and assuring me you will follow up after the restart. No follow up. IVR system keeps requesting I restart. . . I already have 3 times.
I would like to file a complaint (or find a resolution)
And no, it is not in regards to the technicians that keep being sent to my house, but in regards to how disconnected your entire call center setup is now. I have been a customer going on over 25 years over a few different properties (back when it was literally Covington cable), and since the end of
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Hey there, @DavidW, thanks for reaching out through Xfinity Forums regarding your Xfinity Mobile concerns. Have you been in contact with our Xfinity Mobile Team regarding this issue?
Trouble with returned phone
I had signed up a new line with an iPhone 17 Pro. After receiving the phone, I decided to return it. I got the shipping label, wiped the device, and returned it with all the original packaging and in perfect condition. The phone was received (and acknowledged) by Xfinity Mobile. Some weeks later, I
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user_qbfc8d Welcome to our community forum! Thank you for reaching out so we can make sure you're receiving all your important Emails. Are you able to send and receive Emails when you log directly into our website?
Outlook still not working
Android phone works Outlook does not (imap) Stopped working last Wednesday. I never received anything about transitioning to yahoo.
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Brian, I will try. I have already spoken to sooo many folks but with a try
I really don't understand it. I have a 33 year xfinity/Comcast customer, have 2 accts and can't get their best deal on 5 year Gig internet
Once again I have gone all the way to the Office of Tom Karinshak with the following message and get no help. her was my message: Mr. Karinshak, Once again I have exhausted all the "Easy" ways to renew my 2 accounts with you. Before last year, I only had to do this every 3 years, last year your deal
Question
How do you get technical support?
I would like to file a complaint (or find a resolution)
And no, it is not in regards to the technicians that keep being sent to my house, but in regards to how disconnected your entire call center setup is now. I have been a customer going on over 25 years over a few different properties (back when it was literally Covington cable), and since the end of
Question
5.1 Audio from Stereo Sources
Deep tech question. I have an XG1v4 DVR. When I play content from third party apps like YouTube and Spotify, which only do stereo, the XG1v4 output is 5.1. When set to Expert mode, I get 5.1 PCM. When set to Auto Detect, the output is DD+ 5.1. So, what is Xfinity doing that takes a 2.0 source and se
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X1
user_qwz5yq Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service
I really don't understand it. I have a 33 year xfinity/Comcast customer, have 2 accts and can't get their best deal on 5 year Gig internet
Once again I have gone all the way to the Office of Tom Karinshak with the following message and get no help. her was my message: Mr. Karinshak, Once again I have exhausted all the "Easy" ways to renew my 2 accounts with you. Before last year, I only had to do this every 3 years, last year your deal
Question
Thank you for posting on our Community forums about your service interruption concerns, jaiscapes. Repairs can sometimes be planned or unexpected, and the time to complete them depends on the underlying issue. I completely understand how frustrating
Inconsistent service
I just got another notification that Xfinity would be working in my area tomorrow, they worked in my neighborhood last week and I couldn’t work from my house for two days. For those of us who work from home this is a real issue and there’s no one to talk to about this, why do they have to do this wo
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You're welcome, @user_uj551v. That will be so nice to have your whole property set up for internet! Sweet! One option that may interest you. We have come out with our new Xfinity Pro service, https://www.xfinity.com/learn/internet-service/xpro
First gen Xfinity pods
I was using first gen Xfinity pods with an Xfinity router. I moved and recently got a new Xfi router for my connection. The connectivity is really good but the coverage for Wi-Fi is not so good. I tried connecting my Xfinity pods to the system and only one of them connected and the second one seems
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@user_exqnnl I am no longer a comcast/xfinity customer but have an active email account. I never received the email about xfinity email changing to yahoo. How can I get that email? The migration to Yahoo! Mail is ongoing through 2026 so be p
direct message
I am no longer a comcast/xfinity customer but have an active email account. I never received the email about xfinity email changing to yahoo. How can I get that email?
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Same issue. Had 3 techs out in the last 9 days.
I would like to file a complaint (or find a resolution)
And no, it is not in regards to the technicians that keep being sent to my house, but in regards to how disconnected your entire call center setup is now. I have been a customer going on over 25 years over a few different properties (back when it was literally Covington cable), and since the end of
Question
I really don't understand it. I have a 33 year xfinity/Comcast customer, have 2 accts and can't get their best deal on 5 year Gig internet
Once again I have gone all the way to the Office of Tom Karinshak with the following message and get no help. her was my message: Mr. Karinshak, Once again I have exhausted all the "Easy" ways to renew my 2 accounts with you. Before last year, I only had to do this every 3 years, last year your deal
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Customer Service
Moved to Customer Service as this has nothing to do with Accessibility/disability.
Again
commented
17 hours ago
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No internet access
I have lost internet connection since yesterday. I tried restarting and re-plugging everything. It has not worked. It is Impossible (with a capital I) to get to talk to a live agent to help me. I think my equipment may need to be checked and repaired. But I have no way of getting through to a live p
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