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user_ah996y I'm so happy you were able to figure that out. Thank you for sharing the fix that worked for you on this. It may end up helping many others using the NOW Wi-Fi pass. Is there anything else that I might be able to help you with for n
Now wifi pass I just signed up for a monthly subscription and I am unable to add a second device
I just signed up for a 30-day subscription for Wi-Fi pass and I'm unable to set up a second device
Question
blueslover Good day! We appreciate you taking the time to reach out to our Xfinity Forums for assistance with your returned equipment. It can take up to 10 business to update on your account. I'm happy to take a closer look, and provide any updates.
Xfinity Gateway
I keep being told that the modem I returned over a week ago has been received but it is still showing up on my account.
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"Changes to you TV lineup can be inconvenient"... What adjective would you use for charging people for services you are NOT providing... I'll choose a few; unlawful, unfair, greedy, WRONG, STEALING... do any of those fit?!?!?
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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Thank you so much for sharing those details with us, and I am very sorry to hear about the experience @dbptwg! We will certainly document the feedback on our end regarding the experience as that is never what we want our customers to feel. Please let
Can't Access My Statement
I only have a PC and I can't access my statement. Why has this part of the website been slow for years while the rest of it works fine? If I want to upgrade my service, that's snappy and I can be done in 5 minutes, but I've been trying to see my bill for an hour now, can't get the website to load, c
Question
I had the same problem but finally realized that I had given my phone number with the country code which is one before my telephone number I was told that it only accepts 10 numbers so try using your phone number with the country code at the beginnin
Now wifi pass I just signed up for a monthly subscription and I am unable to add a second device
I just signed up for a 30-day subscription for Wi-Fi pass and I'm unable to set up a second device
Question
Xfinity Gateway
I keep being told that the modem I returned over a week ago has been received but it is still showing up on my account.
Question
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Customer Service
I need to have the wire disconnected from my house
I own a house that is going to be demolished. How do I get Xfinity to come out and remove the cable connection from the house to the pole?
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Customer Service
I was just on a chat thread with an agent, and they said, "We will be credited AFTER the services are returned". WHAT? So Comcast is saying, "Please pay for it while we are not providing the 'paid for' services"... That's [Edited: "Language"],
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
Question
user_fd1b45 I'm sorry to hear you are running into difficulties this morning. I'm here to help. When you get a moment, please send a Direct Message with your name and service address. Click "Sign In" if necessary. Click the "Dire
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
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I'm Not Getting Any Help Here.. I CANT KEEP TEXTING EITHER! "PLEASE, SOMEONE HELP ME?" Note: This comment was created from a merged conversation originally titled A LIVE AGEN
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
Question
Can't Access My Statement
I only have a PC and I can't access my statement. Why has this part of the website been slow for years while the rest of it works fine? If I want to upgrade my service, that's snappy and I can be done in 5 minutes, but I've been trying to see my bill for an hour now, can't get the website to load, c
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Billing
agreed, the app is awful to use, asks to pay for upgrade, conversations are grouped together and emails seem to get lost. This is awful.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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user_fd1b45 Good morning, and thank you for reaching out for assistance through our Xfinity Forums. I'm here to help you get into your account. Do you by chance have another personal email account you use, if so can you please try and use that and se
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
Question
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
Question
•
Customer Service
I tried online chat and found it impossible to get a live agent. Phone calls are bogged down as well.
blueslover
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8 hours ago
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Xfinity Gateway
I keep being told that the modem I returned over a week ago has been received but it is still showing up on my account.
Question