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Terrible Customer Service + Technician didn't show for either appointment
I have had nothing but issues, since I opened an Xfinity Account. When I signed up on July 14, I essentially agreed to some sort of contract over the phone through some bizarre dial tone system. After which I never received a copy of the contract OR of my account number. Since then the main Xfinity
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Customer Service
Hmmm let me think 🤔 NO, NO, and NO! 😠😒
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
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Unable to login to Apple TV + through Xfinity box
I keep getting an error that login is not possible, try again later. But it never works. I have restarted our whole Xfinity system including wifi. I am using the QR code to log-in from my phone.
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X1
Wreckless driver
Hello I almost had an accident caused by an xfinity driver truck number 410071
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Customer Service
Rdk 3033 all the time
Had this issue. Got a new box. Worked. Come back now 4 hours later. Same issue again!! is there a fix?
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Channels and Programming
See above, I already did? https://forums.xfinity.com/conversations/your-home-network/bgp-routing-loop-fastly-prefix-199232252022-unreachable-from-fresno-market/6a6a8610e768fbe286156c1f?commentId=6a6cce93b3ed1847a0ae10ec&replyId=6a6d40beb3ed1847a0
BGP routing loop — Fastly prefix 199.232.252.0/22 unreachable from Fresno market
Requesting Tier 2 / Network Engineering. This is NOT a modem or in-home issue — please do not dispatch a technician or reset my gateway. Account and WAN IP available via DM. Market: Fresno, CA | Observed: 2026-07-29 15:47 PDT | Duration: ~3 weeks PROBLEM Fastly prefix 199.232.252.0/22 (origin AS5411
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@user_w87zpz Thanks for adding a post to let us know. If everything is connected, it is good to focus on the Playstation. Have you been able to forget the wifi network, then attempt to look for it again?
PS5 Not Connecting to Wifi
My PS5 is not connecting to the wifi. The rest of my devices are but nothing shows up on the playstation.
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Support help to open my comcast email
I need to get into my comcast email please help me
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Hello @user_jt0btt, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message
Recurring packet loss/latency - requesting node congestion check
Hi, I'm experiencing a recurring internet performance issue and have diagnostic data to share. The problem: Every evening, roughly between 5pm and 11pm (worst between 8-10pm), I see packet loss (up to ~0.6%+) and latency spikes well above my daytime baseline. During the day, packet loss is consisten
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Thank you so much. You helped a lot
Change size in email
How do I change the size in email. It's very small. Can I zoom in some how and keep it that way
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masoliday I am glad it is now working properly. Is there anything else we can assist you with today? Are you happy with your current package and level of service?
outlook can't connect to email
Neither new outlook nor iphone will connect to my comcast.net email. Just says "waiting for email provider" and the returns error message "sign in failed. You may need an app password"
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I had already confirmed that 3rd part apps were enabled. I deactivated all add-ins, un-installed outlook, re-installed and still didn't work. Then a day or so later it all worked fine magically. I don't claim to understand but at least it's all worki
outlook can't connect to email
Neither new outlook nor iphone will connect to my comcast.net email. Just says "waiting for email provider" and the returns error message "sign in failed. You may need an app password"
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Infinity camera
I have 6 cam from xfinity now last nite I heard something outside my house last night and I said get away from my house the 2way voice cams had a lot of feedback distorted the volume static and all and the feedback was so loud It came not only through the 2way cams also through my phone
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Devices and Equipment
I am also looking for the Angle app. It would be so much easier than using my phone.
Angle Studios app
Please add the Angle Studios app to the Xfinity platform so that I don’t have to stream it directly. You all have hundreds of third party apps so please add Angle Studio app asap. Thank you
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Hello @Ksjordan912 and thanks for reaching out on our Xfinity Community forums and sharing the details of your experience. I can understand your concern, especially after speaking with two representatives and requesting that your internet service be
Customer Support - Cancel Servicr
I spoke to two people on 7/25/26 to cancel internet service effective 7/29/26, yet i see it’s still active. Please cancel my service effective 7/29/26 and do not bill me in August for further internet unless there are remaining costs due.
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Customer Support - Cancel Servicr
I spoke to two people on 7/25/26 to cancel internet service effective 7/29/26, yet i see it’s still active. Please cancel my service effective 7/29/26 and do not bill me in August for further internet unless there are remaining costs due.
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Customer Service
chat with someone
find out where cbs is located now other than 7.2 which i do not understand
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Channels and Programming
user_2vgst4 Thanks for reaching out with your questions. You can find instructions for setting up your Xfinity email on your iPhone at hte following link https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email. &
How to have my iPhone Mail App show my Xfinity emails and folders
I had deleted the iPhone Comcast Mail App since the pdfs were not downloading from the server on my emails. Now None of the Xfinity inbox/folders I have will show on my iPhone. And the Comcast Mail app now looks like gmail. How do I get back to my Xfinity emails.
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Hi there, @user_h84x37 ! 😊 To access the $1 movie benefit, you'll first need to claim the reward through Xfinity Rewards before renting a movie. Here's how: Open the Xfinity App and select Explore, or press the Xfinity button on your Voice
XfinityRichard
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$1 movie benefit
How do I access the $1 movie benefit? TIA
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