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This is happening on Live tv. All channels that I have been on. Even on the tvgo channels.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
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@user_dqpac0 This is not something we would be able to provide from any level of support, I sincerely apologize. This would be the only information available for connecting, you can locate it here Xfinity WiFi hotspots overview.
Sign into xfinity hot spot without app or web browser.
Trying to log into xfinity hot spot with an IOT device. I can not use the app or a web page. Login will be hard coded into the software running the IOT device. Is there a way to do this? When using my regular wifi, I enter SSID and password. I tried this with xfinity hot spot and it did not work.
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Good morning @bitsmithsys, and thanks for posting to the Xfinity forums with your issue, I hope this message finds you well. As someone that uses email for both work and personal, I can understand how frustrating it can be if you cannot access your e
Cannot access IMAP server, get "Temporarily blacklisted IP Address" on phone and outlook.
Yesterday, my wife and I both started getting prompted for our passwords on our comcast.net email accounts on both outlook and our iPhones. On the iPhone, I the error "Server code "ALERT:, server message "Temporarily blacklisted IP Address". Note xfinity isn't in our new location, but we've been acc
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16 hours later and no support, no working internet, just a bunch of excuses from xfinity why they can’t help.
This is terrible
After having spent an afternoon trying to get internet working, with no human interaction from xfinity, this page won’t let me post a message without an error. Terrible customer service.
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Hi user_dopte1! Thanks for visiting our Xfinity Forum. We appreciate you being a customer with us, and my team is here to support you. Please know that once a line burial has been put into the system, our local line teams have 14 business days to com
RE: File complaint
I’d like to file a complaint because for 3 different days I was told that someone would come to my house to bury a temporary cable and no one had show up
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RE: File complaint
I’d like to file a complaint because for 3 different days I was told that someone would come to my house to bury a temporary cable and no one had show up
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Customer Service
Hi there, @user_yntlea ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I definitely understand your concerns regarding your trade in phone. Please be assured you reached the rig
Trade in
I shipped my Trade in on 10/5 it was moving along fine until it got to Texas now it still say on the way to the facility but it’s been over two months
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Hey @Juliebubar! We understand life happens and you have options! Will your payment be more than 30 days late by the 9th? If so, you may qualify for a payment arrangement: https://www.xfinity.com/support/articles/set-up-payment-arrangement If you'r
My payment.
I just found my bill in a stack of letters on my counter so it will be late. I scheduled payment on my bank billpay as soon as I could. Payment will come out on Monday the 8th probably won’t make xfinity until 12/9. Sorry for the delay. Please don’t shut me off.
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I can’t get find my Comcast.net email and do not know how to get a Yahoo email
I have tried and tried and tried. I need help, please.
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My payment.
I just found my bill in a stack of letters on my counter so it will be late. I scheduled payment on my bank billpay as soon as I could. Payment will come out on Monday the 8th probably won’t make xfinity until 12/9. Sorry for the delay. Please don’t shut me off.
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Customer Service
I’m having this problem as well still.
Deleted recordings persist on DVR list in streaming app
I have 2 deleted recordings that persist on the DVR list when viewed from the Xfinity Streaming app even though the recordings are indeed deleted and cannot be played. This occurs on all devices (iphone, Roku) where I use the streaming app. I otherwise have no issues with deleting recordings, from t
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Thank you for your response. I sent the info you asked for in a direct message. Thank you for your time
Not honoring my device trade in credit of $1100. With unlimited premium Elite upgrade
Not honoring my device trade in credit of $1100. With unlimited premium Elite upgrade I purchased two new iPhone 17 Pro Max during the black Friday special that offered $1100 trade-in credit with the elite upgrade through the unlimited premium plan. They received both devices. My account says the up
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Missing phone
Fedex said that my phone was damaged and undeliverable. I opened an ECM ticket with xfinity and have not received any updates. One agent said I would receive a refund. Another agent said the phone would be replaced. Meanwhile I am still being charged for the phone.
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Devices
I’m having the exact problem. I’m sure that I missed or overlooked the Xfinity email instructing me to switch my mail account to Apple. I was an original Comcast user with WiFi, cable and email. Once we moved to another neighborhood that only offere
user_wfv1t8
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Apple device email clients not working with comcast.net accounts
I've noticed over the past several days or even weeks that I could no longer send emails from either of my comcast.net accounts using Apple Mail on Mac. I've also had sporadic connection issues on iPhones and iPads. Today, every single Apple device I own is unable to connect to either of my comcast.
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