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Panasonic handheld phone displays "new voice mail" constantly.
this message will not go away even with all voice mails deleted.
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Home Phone Service & Equipment
@XfinityRaf Hi, have not done this before, not sure where the "Direct Message chat" icon is located. Also I did try to open a ticket online but got an error message there also. Thanks.
Can't access Xfinity Voice Settings
Can't access Xfinity Voice Settings. have cleared cache, tried multiple browsers and computers, also it does not work with app on phone
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@user_bd0c1b Thanks for adding a post to the community. We can have this looked into. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top r
Mobile phone
I return mobile phone on May 17th and still haven't received my refund and had to pay pay for 4 lines the 4th line haven't been activated and the fulfillment center received the phone on May 20th I fill like I've been taken advantage of I'm seriously thinking about canceling my service. I've been wi
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how do i post publicaly?
Xfinity Mobile Scam
I was coerced into a free phone to lower my internet bill again. They assured me the phone was free. They even said I could sell the phone or give it to charity because I didn't need to use it or keep it. I never wanted a mobile service because my phone is paid through my company. However, it was ad
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I appreciate you letting us know you're experiencing something similar peterka09011! Has anything changed since levaing your comment?
Can not login to my email
Hello. All of a sudden I am unable to login to my email account. It’s not recognizing my username. When I put my full email address in, I put my password and the lb get the code- I’m getting error messages. Page not found etc
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@user_n1hd36 We're happy to assist. Please post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.
Xfinity Mobile Scam
I was coerced into a free phone to lower my internet bill again. They assured me the phone was free. They even said I could sell the phone or give it to charity because I didn't need to use it or keep it. I never wanted a mobile service because my phone is paid through my company. However, it was ad
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user_f0m4hz - Thank you so much for confirming that the issue is isolated to just the one TV box, and I truly appreciate you taking the time to try those troubleshooting steps with me. Since the problem is still happening after those steps and only a
On screen tv guide stuck on quick tips
Can no longer access Favorite Channels on TV on screen guide as it is stuck on quick tips... Have done restarts, refreshes, etc. Any thoughts?
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@XfinitySean Thanks for the reply, my logs seem to show it normally happens early morning, like right after midnight to 4AM PDT , but it does sometimes happen between 4-7PM PDT or even around noon, sometimes several days in a row. These mid day disc
Daily T4 timeouts, what can I do?
I've worked from home for a year now and xfinity has been very stable up until about a month ago for me. Now at least once a day I'm experiencing a complete loss of connection for multiple minutes. I'm reading the sequence of events in my SB6190 modem's log indicates the modem is losing downstream D
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Good evening, and thank you for reaching out on our Forums regarding your email concerns @user_1a28f6, we appreciate it. Recovering an Xfinity email from December 25, 2025, will depend on whether it was manually deleted or if you’re trying to
Recovering email
I have lost an email from 12/25/2025 and have exhausted all possibilities to try and search subject, date and sender and have found nothing. Nothing in active emails or trash or spam. can I please get assistance to recover it.
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Thanks so much for adding your voice to this conversation, Gschultz545. To report suspected phishing or other potential maligiouc activity, please reach out to our Customer Security Assurance Team at https://spa.xfinity.com/report
I am unable to receive my email. It keeps asking for a password for imap. What is this? Please help
Unable to receive my email. It keeps asking for a password for imap! What is this? Please help!
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Thank you for verifying that for us, to proceed, we will need to get some account information best kept private. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associa
Peacock Activation
I am trying to activate Peacock Premium from an Xfinity or NOW promotional offer. I am getting an error that says "Your Xfinity account is already linked to another Peacock account" which is not the case—it's the same account. Would appreciate help on the backend to resolve!
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Yes, only TV in the house...
On screen tv guide stuck on quick tips
Can no longer access Favorite Channels on TV on screen guide as it is stuck on quick tips... Have done restarts, refreshes, etc. Any thoughts?
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Recovering email
I have lost an email from 12/25/2025 and have exhausted all possibilities to try and search subject, date and sender and have found nothing. Nothing in active emails or trash or spam. can I please get assistance to recover it.
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Sign-In and Account Management
Yep! It fails at the same step every time.
Peacock Activation
I am trying to activate Peacock Premium from an Xfinity or NOW promotional offer. I am getting an error that says "Your Xfinity account is already linked to another Peacock account" which is not the case—it's the same account. Would appreciate help on the backend to resolve!
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Bug Report: XB8 gateway does not broadcast 802.11d country IE in default state — Wi-Fi 6 clients capped at 54 Mbps
*written with the assistance of Claude, but confirmed by hours of human testing* XB8 does not broadcast 802.11d country IE in default state — Wi-Fi 6 clients capped at 54 Mbps Device: Xfinity XB8 gateway Issue The XB8 does not broadcast a country information element (country IE) in its 802.11 beacon
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Your Home Network
I am glad we were able to help get your connection issues resolved. Stop back in for help anytime!
XfinityAmandaB
commented
17 hours ago
to the conversation:
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High Latency Under Load.
I've getting very high idle latency and sometime high latency underload for download and upload, tech was already out replacement my modem and still having some types of issue, can you please escalate this and take a look at my local node to see if there is any congestion issues going on, thank you.
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