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@user_o1yb5e I'm not much of a horror fan myself but don't mind a good scare every once in a while. I would be more than happy to review your account to see your member status to see if you qualify for the Peacock subscription. Please send a direct
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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Thank you Xfinity Billie and Paula for your replies :) I do appreciate the responses and candidness :)
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
Question
I do know of peacock and I have been looking into using my subscription. However having a stand alone horror channel or app would be better if it’s possible. Maybe having both would be an option? I know FEARnet was retired in 2014 , being brought bac
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
Question
@XfinityOrlandoM THIS DOESNT WORK
xumo box and peacock closed caption issue
I see so many posts for this issue with Peacock automatically having the closed captions each time the app starts and not being able to keep them off. Is there a solution to this yet? I have tried checking the Xumo closed caption settings, my TV closed caption settings, and the Peacock closed captio
Question
Thank you user_o1yb5e, I am happy to share your ask to bring back fearnet with our teams. It's great to receive suggestions like this to help ensure our customers are receiving the best content. While researching the channel and shows that was offere
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
Question
@user_5k23n Thank you for reaching out and providing those details. I can definitely understand the confusion, especially when you've received conflicting information from multiple sources. At this time, we have not received any
Paramount+ app no longer has Xfinity as an option
I subscribed to paramount+ through my Xfinity service. This is an optional addon. Last night an email came my way saying it is now cancelled but I never requested that. I checked with 2 different employees through the chat and they both told me I am still subscribed to it. When I try to sign in thro
Question
Hello, @user_oxudy1 thank you for reaching out over Xfinity Forums. I completely understand needing to update the seasonal plan dates, and based on the 6/12/26 date you mentioned sounds like the plan hasn't taken effect yet. As long as the seasonal p
Activate my seasonal plan
I set up my plan to go off June 12,2026 and come back on Jan 1st 2027. I need to adjust these dates
Question
Hello and welcome to Comcast @user_5rgdj1. Thank you so much for reaching out t to us regarding your account plan concerns. You are in the right place and we are happy to assist you today. Please send us a direct chat message with your full name and
DVR shows not showing up
I pay to much [Edited: "Profanity"]. Money to not be able to watch shows that I have recorded during the day while I’m out! This crazy to me but you guys don’t have a problem with taking my money but can’t fix the [Edited: "Profanity"] problem that’s been going on for 2 days now!!!
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Activate my seasonal plan
I set up my plan to go off June 12,2026 and come back on Jan 1st 2027. I need to adjust these dates
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Customer Service
I sent the info via DM
Xfinity did "enhancement" work for 3 days in my area, causing long periods of outages leaving me with no internet service in the end
Xfinity did "enhancement" work for 3 days in my area, causing long periods of outages and finally leaving me with no internet service at all. By the 2nd of their work, I had no internent service from 7:30 AM till 5 PM. I work from home and cannot get anything done. Even after they were done that day
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Misleading email saying phone was paid off
I got an email last week and the subject line was "You did it! Your device is paid off." I was surprised because I thought I had a few more payments left. I looked at my account and it showed 3 payments remaining. Looked at the fine print in the email and it essentially said if you upgrade your phon
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Plan
Thank you for your candid reply! I understand Xfinity has SYFY and a large collection of movies but it just isn’t the same as a true horror channel. I mentioned FEARnet because it not only offered movies but horror themed bumpers and commercials as w
Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
Question
How do I stream on my tv?
When I open the app on my tv all I see is an old purchase. Where are the channels?
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Xfinity Stream Website
user_9hfvkv, thank you for reaching out to Xfinity Support. I would be happy to help you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon l
Billing
I am in need of speaking with a live person regarding a billing issue . No one seems to understand what is needed and I have been hung up on multiple times . I have taken my issue to BBB and the first issue was resolved only for me to have another issue . I am simply trying to pay a bill.
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Billing
I am in need of speaking with a live person regarding a billing issue . No one seems to understand what is needed and I have been hung up on multiple times . I have taken my issue to BBB and the first issue was resolved only for me to have another issue . I am simply trying to pay a bill.
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Billing
user_9gggto Hi there! Thanks for using our Forums as a tool to contact us and I am here to help you out with all of this. I understand you had some connection issues and work being done, let me take a look into the account to see what the status is.
Xfinity did "enhancement" work for 3 days in my area, causing long periods of outages leaving me with no internet service in the end
Xfinity did "enhancement" work for 3 days in my area, causing long periods of outages and finally leaving me with no internet service at all. By the 2nd of their work, I had no internent service from 7:30 AM till 5 PM. I work from home and cannot get anything done. Even after they were done that day
Question
Hallelujah! So its NOT just me having this issue! Tried turning off CC in the Peacock app as well as on the XUMO...turned it ON and then OFF.....no help.
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xumo box and peacock closed caption issue
I see so many posts for this issue with Peacock automatically having the closed captions each time the app starts and not being able to keep them off. Is there a solution to this yet? I have tried checking the Xumo closed caption settings, my TV closed caption settings, and the Peacock closed captio
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