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Fraud
Over the last 24 hours, someone opened an Infinity Mobile account in my name, added it to my vacation condo Infinity cable account, and charged (so far) over $13,000.00 in international calls to the account. Calls, messages, emails and other types of attempted communication with Xfinity has taken ho
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Customer Service
user_jp233f Thanks for reaching out about your error with the Crunchyroll app. I'm not seeing any known issues about the app affecting a large amount of users, but I would be happy to take a look at the box directly to see what's going on. I see you
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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Add a Voicemail shortcut to the home screen of my new S26. Does https://www.google.com/search?q=add+voicemail+to+s26+home+screen help?
Add a Voicemail shortcut to the home screen of my new S26.
Add a Voicemail shortcut to the home screen of my new S26.
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Ongoing Internet Issues Since August 6 Service Work
Hello Xfinity Customer Support, I wanted to reach out because I've been experiencing significant internet issues ever since work was completed on August 6. For more than five years, I honestly never had any problems with my service. I used to recommend Xfinity to others and would often brag about ho
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Your Home Network
@XfinityAbel yes yesyesyesyesyes
Xfinity Connect page suddenly changed to "OX"
I access email through Xfinity Connect on my PC, via Chrome. Today I opened that tab, which had been left open from the previous night; I don't remember whether or not I refreshed it. It had a completely different format and the letters OX at upper left. When I opened Xfinity Connect in a different
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Cancel service
Hi, we sold our home and we would like to cancel our Xfinity services so the new owner can sign up. We are moving overseas so we will not be using Xfinity.
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Customer Service
Xfinity home app
Trying to use remote home app to arm and disarm but can’t get into app until services are restored
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Devices and Equipment
What Xi TV Box To Use with TV Service Downgrade
I currently have a 2 TV set up. One newer TV uses an Xi6-T Wireless box with an HDMI cord. An older console TV with only cable in uses an XG2v2-P box. Current set up works fine. I recently downgraded my TV service from Ultimate to TV Plus. As part of the order I was sent a XiD-P box. That was unexpe
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X1
Something went wrong error message
my Xfinity app will not load my service plan so i can finish setting up my new modem and router for wifi at my new apartment, it only shows an error screen saying “Something went wrong. There’s been an unexpected error, please try again.” it says this over an dover I have already: Uninstalled/reinst
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Your Home Network
XB8 Keeps Randomly Rebooting – Same Issue Even After Replacing XB7
I was having issues with the internet randomly disconnecting, so I upgraded to an XB8. After switching to the XB8, everything worked perfectly for about two weeks with no disconnections at all. However, the same problem started happening again yesterday. The disconnections seem mostly random, but I’
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Your Home Network
UNAUTHORIZED CHARGES AFTER CANCELLATION IN FEB - NEED IMMEDIATE REFUND
Subject: UNAUTHORIZED CHARGES AFTER CANCELLATION - IMMEDIATE REFUND REQUIRED I am extremely frustrated and disappointed with Xfinity's service. I explicitly requested full account cancellation and Auto-pay disablement back in February 2026 after moving to South Korea on January 31st, 2026. Agent Joe
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Billing
CANCEL SERVICE NOT HONORED
I have asked twice for xfinity to cancel my service as I am moving and will be homeless. I called twice because the asinine chat feature only allows for a callback. I spoke with two different people on the same day about canceling by Friday of LAST WEEK. THEY ASSURED ME IT WAS DONE. Tell me why I’m
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Billing
I don't remember it has been a while, I redeemed the peacocktv subscription, not sure if that counts. I logged out and logged back in on a private window with no cookies and still have the same message. I have three account numbers under my login, th
I am the primary user of my account and when I try to access membership benefits I get "Sorry, you’re not eligible to redeem benefits"
I am the primary user of my account and when I try to access membership benefits I get "Sorry, you’re not eligible to redeem benefits"
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Request to Cancel Xfinity Internet Service
Hello, I would like to cancel my Xfinity Internet service completely. I tried using Xfinity Assistant, but it only gives me the option to request a callback. I would prefer to complete the cancellation online without a phone call. Please help me cancel my Internet service. Thank you.
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Customer Service
Cancel service
Cancel service with immediate effect as relocated to other country.
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Customer Service
I would hardly call the transition to Yahoo an upgrade. For the money I pay a month - f'n hundreds, I honestly think it's a disgrace. I'm now going to consider switching all of my services.
Comcast email moving to Yahoo
This is crazy I’ve been a Comcast customer over 30 years actually when it was Fremont Cable. I was forced to move to Yahoo by performing a response to a question and it was on a Yahoo Mail. I entered my Comcast email and boom immediately gobbled up my Comcast email account and moved it to Yahoo. The
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Hello
Ngày sinh nhật của tôi {Edited: Personal Information]... [Edited: Personal Information]
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Customer Service
It's interesting how they want you to direct message them. They don't want everyone to see how poor their service is. The only answer I got from them is that they'll look into it. It's been 7 weeks! Lol. So sad.
Terrible service!
I signed up for service on 6/16, today is 7/28 and I still have no service. These people just can't get it together. There is Fibre to the street already. They sent a guy out to locate for the Fibre burial to the house and after that it all went downhill. I've had a total of four appointments and th
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user_ka69kx Good day, and Happy Friday! Thank you for reaching out for assistance with your TV box through Xfinity Forums. I'm here to help you get your box up and running. Can you please share the model of the box we will be working with today?
XfinityKassie
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9 hours ago
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New cable box and remote
How so I connect the cable box
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