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Hello @user_a363wi our payment mailing address varies by area. I would be happy to take a look at the account and provide you with that mailing address. There are other options to pay your bill as well. I have included a link with all the options ava
Need comcast billing where I. Mail my payment
I need comcast address to mail my payment off. I lost. My bill give me comcast address
Question
@user_9a4xo1 Thank you for bringing this to our attention. I can see why you'd want clarity on what happened, especially when the issue remains unresolved and the appointment was marked canceled despite the technician having been on site. We can rev
Technician left without resolving issue and marked appointment canceled
Technician left without resolving issue and falsely marked appointment canceled We had a scheduled technician appointment today for an unresolved internet/equipment problem. The technician arrived but could not fix the issue. He told us he was going to his truck to call his supervisor. Instead, he l
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If they weren't aware what is going on they are an idiot. I don't think we will have NFL network or redzone this year.
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
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I don't have a TV box, only a Roku which I use to access Peacock and other streaming apps.
Cannot activate Peacock upgrade
I already have an activated Peacock Premium subscription which Xfinity gave me for free. Recently I decided to upgrade to Peacock Premium Plus, and my subscription page says it needs to be activated. But when I try to activate it on the Peacock website, it says that they cannot activate it because m
Question
@dlh148 glad it worked!
iPhone email not syncing
I have uninstalled and reinstalled my xfinity email over the last few days. It was the only way to reestablish a connection in the mail app in my iPhone 17 pro and my xfinity account. Now it will pull in messages, however it won’t sync up with the server. I have no issues with my iPad. What can I do
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Need comcast billing where I. Mail my payment
I need comcast address to mail my payment off. I lost. My bill give me comcast address
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Billing
@CellarMonkey Hello, just reaching out in reference to your Xfinity Home missing push notifications. Do you have Advanced Security turned on for your home through the Xfinity App? If you do, you can locate your Xfinity Home notifications under this
Xfinity home app not pushing phone notifications
The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5
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I did what you told me to do nearly a month ago, but there were no results. Isn't there a more certain way?
Message
I made a mistake by clicking "Mark as Spam and Phishing" on a message from Suncoast. Could you help me undo that? As a result, I haven't received any messages from Suncoast Credit Union for nearly a month. Can you help me
Question
user_bipe2f - Thank you for choosing Xfinity and for joining us here on the Forums. I'd be reaching out too if I saw my bill increase. Our team would be happy to review your billing statement with you and revisit your service needs to make sure you'r
Bill increase
Hello, Why is my bill $21 higher this month? It's over my budget. Is there a promotion? Thank you
Question
OK. Thanks for the information
Answers to Cable Dig on Front
I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol
Question
user_9tlwyi Oh wow, thank you for the update! I'm glad they were able to find the solution for you.
Tivo Mini cannot find my Roamio V70
I have a Tivo Mini and I can't get it to recognize the Tivo on my network to connect. This has worked in the past with a different Mini, but my old Mini broke so I had to bring up a new Mini. Here is the current configuration and what I've tried. The Tivo on the system is a Roamio. They are both com
Question
CarolnWbg, Got it, I wasn't sure if you were having password issues with your Xfinity profile, so I wanted to offer help if that was the case. Now that groups are back, did you have any other questions for us about your email or email services?
missing group email addresses that disappeared
I had several groups of emails that I use to run my book club and mahjong groups, but the groups have disappeared from the address screen. I can still use the group name to write an email, but I cannot open the group and add new names or delete old ones, because that whole section is gone since the
Question
Bill increase
Hello, Why is my bill $21 higher this month? It's over my budget. Is there a promotion? Thank you
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Billing
I contacted Tivo and finally found someone that knew what to do, so it’s resolved. For anyone that gets to this issue here, you need to tell them to refresh your account on their side, then reboot both the Tivo & Mini, in that order, a connect t
Tivo Mini cannot find my Roamio V70
I have a Tivo Mini and I can't get it to recognize the Tivo on my network to connect. This has worked in the past with a different Mini, but my old Mini broke so I had to bring up a new Mini. Here is the current configuration and what I've tried. The Tivo on the system is a Roamio. They are both com
Question
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Used Xfinity Wi-Fi extender pod 1st gen
I purchased a used first-generation Xfinity xFi Pod. The Pod appears to still be associated with the previous owner’s Xfinity account, so the Xfinity app will not let me activate it. This is not a modem restart, Wi-Fi signal, Pod placement, Bluetooth, Ethernet, or password issue. I need the Pod’s se
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Customer Service
We don't have the direct contractor's information but I can certainly look up the point of contact for your case and they may be able to provide that to you. If you are not able to locate the information for your point of contact, just send us a dire
Answers to Cable Dig on Front
I am seeing guys painting lines of different color on my property as well as other 10+ houses on my street [Edit: Personal Information] for apparent soon-to-be dig to place cable unde my property. I never got any advance notices or warnings. I called Comcast yesterday and expected to hear from Resol
Question
user_4q3d8h apologies for any miscommunication or conflicting information you received. Let's see what we can do to make this right for you. I know I would have wanted my promotional offers honored as well. Please send us a direct message with your f
Horrible customer service experience from Xfinity
I had one of the worst customer service experiences I've ever had with Xfinity. It started when one of your representatives offered me a "completely free" Apple Watch as a reward for being a loyal customer. Before accepting, I repeatedly asked whether there would be any monthly charges, service fees
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channel lineup
I changed my plan to the tv core plan and have my settings to only show what is free to me and it is showing all channels. How do I change that to only show what is free to me only.
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Your Home Network
Hello @user_24sh0z, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct message
My bill is wrong for the last 4 month
I have called every month and worked to get it corrected. They keep promising it will be correct the following month but once again it is wrong. Can someone competent help?
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C'MON XFINITY !! Get a DEAL DONE QUICKLY ! The season is coming quickly... get er DONE, DAMMIT...
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NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles