I feel Xfinity is intentionally keeping my phone locked. My phone has been paid off almost a year. I ported my number over and the Carrier lock appeared. I have been to Xfinity store 3 times, spoke to over 20 reps, and contacted Apple Support! I have multiple ticket numbers and None of them have unl

I have premium unlimited on Iphone17 but can’t get service in Japan. I can’t even get a esim because the phone is locked. I turned of auto connect and the only networks that show are roam. Am I missing something? The xfinity app is absolutely no help, I can’t call the, and the assistant is worthless

I'm trying to pay my bill or app , but it won't let me

Apparently this is a common and Xfinity problem. I cannot watch an hour-long Disney Plus program, freezes during commercials and if I can finally exit out (it isn’t easy) and restart I am subjected to more ads and more freezing! Looks like this is something Xfinity needs to fix based on the number o

Hello, I am requesting removal of the inactive Xfinity/Comcast aerial service drop at my property. We recently discontinued Xfinity service and have switched to fiber internet. We do not intend to use the Xfinity connection, so the coaxial drop from the utility pole to our house is no longer needed.

As a California resident, AB 2863 entitles me by law to be able to cancel a service fully online with no obstructions. This cancellation option does not exist online and instead I am always routed to schedule a callback which is only ever available a week from now. This is in violation of my Califor

I'm trying to log into peacock and it says it's already associated with another account. I only have this account and the email is [Edited: "Personal Information"]. I did move recently

I bought a house which came with a Comcast utility box and overhead cable, but I'm not an Xfinity/Comcast customer and don't need the equipment. The cable dangles very low, and I can almost touch it from the ground. Do you provide cable removal service?

I accidentally entered the wrong service address on my pending order. I need the address corrected before the self-install kit ships

Hi, Please have an agent DM me - I have questions about any potential ETFs on my account. Thanks.

Hello Xfinity Support Team, I am contacting you to formally dispute an unreturned equipment fee charged to my account for hardware that was already returned in person to an Xfinity store. I physically returned this equipment to your retail store location at 2825 El Camino Real #100, Palo Alto, CA 94

We no longer have Xfinity and we want the drop wire from the utility pole to our house removed. I have called Xfinity twice and appointments were theoretically set up but nobody showed up either time. How do I get someone to come do this, or can I just cut the wire myself?

The text below was generated by AI. I've confirmed it is accurate based on current investigation, and the readings indicate a likely problem based on multiple sources. Reporting measurable 60 Hz AC current on my coax drop shield. My internet service is currently working — this is not a service outag