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I have tried 3 different browsers, cleared cache and tried incognito mode. None of these helped.
I am getting the message "You'll need to make a payment in person" when trying to pay online
I would like some help since the online chat did not help with this. They said someone would look into my account but that was more than 3 weeks ago.
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@XfinityCliff In my case, even a customer service representative I was exchanging dm's with couldn't access my claimed rewards. I tried everything you suggested, but the issue isn't on my end.
Unable to access redeemed rewards
I'm unable to access my list of previously redeemed rewards. There's a "Check back soon" message where they should be. It's been like this since noon today after I claimed some new rewards.
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40 YEARS OF LOYALTY & ON-TIME PAYMENTS DOESN'T MEAN MUCH
My 94 year old grandmother is being charged $414 a month for the cable/TV/landline package. As her grandson I did some research and discovered that a person in my area is paying an average of $280 for the exact same service. She has also been paying for a channel that she can't watch because it says
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Customer Service
This worked, thank you!
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
Question
This crazy workaround works for me.Using the Xfinity Stream appFind the shows you want to watch with the guide.Set it to record.Wait a minute to give their DVR app time to start recording the show. Less than a minute.Go back to the guide screen and s
TVAPP-00231 only on 1 station of Xfinity Streaming app
For the past week I have been getting TVAPP-00231 when trying to watch my local PBS station in Sacramento. The station is KVIE channel 6-1. I can watch KVIE2 6-2, KVIE Kids 6-3, and KVIE World 6-4. It is just 1 station on the Xfinity Streaming app that is having this problem. I can watch it over the
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XG1v4
I would like to upgrade to XG1v4 how do I go about that? Xfinity chat bot is useless and calling taking to long.
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X1
user_lbvgfw, thank you for reaching out and creating a new post. I understand that you've been attempting to make payments online, but you get a message stating you need to pay in person. I see you have reached out already; however, you haven't heard
I am getting the message "You'll need to make a payment in person" when trying to pay online
I would like some help since the online chat did not help with this. They said someone would look into my account but that was more than 3 weeks ago.
Question
@user_ugk6cm Thanks for posting and letting us know. We can get this investigated and resolved. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at
Dispute of Collection Account – Undelivered iPad Returned to Xfinity Inventory
Dear Executive Customer Relations, I am requesting immediate review and removal of a collection account related to an iPad that I never received. Timeline of events: • I contacted Xfinity regarding a change to my internet service plan. • During that interaction, an iPad order was placed on my accoun
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@Carsoned98, can you please attempt redemption by following this link: Click Here.
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
Question
Thanks for posting on our community forums, rrattie. You should have received an email notification once the enhancement was scheduled, and the repair details would also appear in the Xfinity app. Have you received any notifications like that? For mo
Symmetrical gigabit speeds in Frederick MD?
Simple question, your people were out here last summer running fiber all over my community. When will we be getting symmetrical gigabit speeds or upload speeds at least above 40 mbits in Frederick, MD?
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@XfinityCliff it auto filled the code from the membership page, no extra spaces were included. It allows me to log into my account as normal to confirm my account getting the credit, then when that resolves I get the red error message saying there w
Rewards Amazon Issue
Keep getting “there was an error in accepting this invitation” when trying to redeem the code from today’s Amazon bookshelf. Tried this morning pretty much as soon as it dropped, and again just now same error even on another device.
Question
Same issue here. Using moto g and also Samsung galaxy tablet, both running android 11.
Dr01083
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17 hours ago
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Xfinity app
Today Google play let me know that my phone is no longer compatible to use with the app. My phone is only a few years old, I don't understand. I use the app to control my Wi-Fi amongst the house.
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