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@user_l0zty7 Have you had a chance to see if any of those troubleshooting tips apply ?
Having issues witht the internet.
I'm in the Tacoma area, the internet won't stop dropping every day, I mean, like 2 to 3 times a day, it is so frustrating not being able to enjoy what you are paying for. Why would I be worried while on a Zoom call with my Professor? Anyway, I'm thinking of changing providers; at this point, I don't
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I am unable to proceed because there is no connection not available to chat with Customer Service.
I am being blackmailed.
Every day, I face threats from the company, and they cut off my internet service—despite the fact that I have available credit. Since 2025, they have failed to resolve the issue, which involves transferring a payment I made from my old account to my new one.
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@user_ggmznz I'm glad to hear the cables were put back on the poles. Is there anything else I can help you with today?
not a customer, but lines down in my yard, can't report it without an account #
All of the avenues I'm aware of to report a downed xfinity line require that I have an account number. Although I manage 2 residential properties, linked to my cell number, the problem is at my home. The problem began several weeks ago when xfinity lowered the lines so that a neighbors tree could be
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@user_jbbirv Thank you for reaching out to us here on Forums, I do understand you're having a billing concern, I would like to look into this further. Please send us a direct chat message with your full name and complete service address to “Xfi
I am being blackmailed.
Every day, I face threats from the company, and they cut off my internet service—despite the fact that I have available credit. Since 2025, they have failed to resolve the issue, which involves transferring a payment I made from my old account to my new one.
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@XfinityBenjaminM they put the cables back up on the poles, all resolved, thanks,
not a customer, but lines down in my yard, can't report it without an account #
All of the avenues I'm aware of to report a downed xfinity line require that I have an account number. Although I manage 2 residential properties, linked to my cell number, the problem is at my home. The problem began several weeks ago when xfinity lowered the lines so that a neighbors tree could be
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I want wxyz returned. I watch this channel all the time. You have taken it away but have given me no credit. So I'm paying the same thing but not getting the service I agreed to have. I called customer service but they are clueless
Return TV programing WXYZ Detroit
I want programing to resume for WXYZ TV in Detroit. This station has always been my favorite and they have excellent programs .
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And I have to pay not to get bombarded with ads. I want to go back to Xfinity. I do not like this app.
Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
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@user_4e67a0 I'm glad to hear you were able to figure out how to find those missing emails. I will definitely forward this to my leadership team so we can streamline this process. Please let me know if there's anything else I can help you with today.
Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
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ABC needs to be restored ASAP or we should be getting a refund for losing this major channel. You people are negotiating like our government and it's not pretty!!!
When will ABC stations be reinstated?
I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont
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Return wxyz programming. I want this channel. How can you take it away and still charge the same amount. I called customer service and they are clueless. I may have to switch to a different cable service if this is not brought back
Return TV programing WXYZ Detroit
I want programing to resume for WXYZ TV in Detroit. This station has always been my favorite and they have excellent programs .
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
I want to change my internet plan
Current plan is costing me $159 monthly which I want to downgrade
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Finally figured out how to find them. Not a smooth transition,
Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
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lopmanj Hello, are you still having issues cancelling your subscription?
cancel Disney+, Hulu, ESPN+ bundle
I've tried every means possible to cancel this subscription.
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Finally got in with different browser. BIG MISTAKE, lost everything in my Inbox that I had read. Moved over other folders and 4 unread messages. Wish I had never moved. I don't like this app.
Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
EG
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How to cancel my xfinity account
How do I cancel my xfinity account? I just paid the next billing cycle for April 2026. Thanks
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