I am an existing customer and have QMB/Medicaid; I want to transition to the Internet Essentials Plus plan.

I have canceled service Because the monthly rates are simply too high. There needs to be a plan for 55 and older who don't use games or work or Need excessive amount of bandwidth, but just high-speed Internet service for streaming tv. Price points In the fifty to sixty dollar range would be acceptab

I have been without internet or the ability to speak to a real human about the actual status beyond the default “asap” for four days now. I work from home and cannot continue to drive elsewhere to get my work done, nor can I be away from my home for extended periods of time. I need a real answer on

I would like to know why I pay $70 for my internet only and my neighbor's in my apartment building have Xfinity Comcast internet and they pay $15 I've tried to call the phone number a bunch of times I spent hours and hours trying to talk to these people from some other country and they never help me

I am moving to Las Vegas on the 19 th of September and need to close my account on the 19th.

I've paid my bill and can't get a signal. I've signed up for Wow! There is no signal for Internet on my cable tv

There has been a service outage in my area since September 4th. The usual local troubleshooting steps has not resolved the issue. My apartment building and other nearby buildings and residents remain out of service. The lack of action on XFinity’s part has been unacceptable. In fact, there were XFin

I am moving to Las Vegas on the 19 th of September and need to close my account on the 19th.

My service is not working

My electric is back on but no wi fi

I paid my bill before the auto pay due date and it was poster and reversed 3 days later for no reason. It was not a bank issue, because my account has funds and my bank was never contacted. Now, I’m being charged a late fee and I don’t understand why. I refuse to pay an extra $25 dollars for a mista

I have canceled service Because the monthly rates are simply too high. There needs to be a plan for 55 and older who don't use games or work or Need excessive amount of bandwidth, but just high-speed Internet service for streaming tv. Price points In the fifty to sixty dollar range would be acceptab

I have been without internet or the ability to speak to a real human about the actual status beyond the default “asap” for four days now. I work from home and cannot continue to drive elsewhere to get my work done, nor can I be away from my home for extended periods of time. I need a real answer on

Hi, I received an upgrade on my modem but I do not believe that the modem that was sent has a phone jack as I need. Is it possible for you to send me the correct modem? Thanks, Mark