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I can get my email by logging onto a web browser. You use the word "troubleshooting steps" as if it is a solution. It is not. Troubleshooting is a logical, step-by-step process used to find the root cause of a problem, fix it, and restore a devi
No emails are displayed when I use the Xfinity app on my Android phone
When I sign in to the Xfinity app on my phone, I don't see any of my emails. I sign in to the app and tap "Check email", then I am asked to sign in to my account again. I then get the message "We are now loading your email." It looks like my inbox is being displayed, but there are no emails. I've cl
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Same issue for me..tired of paying for services that I am not receiving
Issue: HBO Max Error APPS-04036 on Set Top Box
I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser
Question
Please check my account ending in 1317. My bill for the last year has been $60.66 a month. My last emailed bill was $104.66. Please let me know if this is a mistake or what. Thank you C. Rankin
CHAT WITH AN LIVE AGENT
I have tried several times and over several days, but I am always unable to connect to a live agent regarding service plan.
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Complaint about on line chat support
Please see transcript below. Bottom line up front: At no time did I ask this agent to actually change my plan. In fact, several times I made it clear that I did not want to change my plan. But after we ended the chat and I downloaded , I received texts asking me to confirm a new order! Best case is
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Customer Service
peacock help
I received an email about redeeming my peacock perk but it doesn't come up on the list when I am routed to the membership page. How can I activate it?
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Customer Service
Hi there @user_9l1lgy Thank you so much for reaching out on our Xfinity Community Forum about paying your balance and requesting a collection recall. I'll be happy to assist. Can you confirm if your account has already been sent over to a
Payment of balance and collection recall
I am prepared to pay my full balance but need Executive Support Agent to initiate collection referral recall so it does not affect my credit.
Question
Same issue for me....
Issue: HBO Max Error APPS-04036 on Set Top Box
I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser
Question
Xfinity Mobile not honoring their early upgrade plan.
So I started a mobile line cause it was an excellent deal. I signed up for the early upgrade. I didn't like my first phone so I exchanged it. They You're saying I upgraded it but it was an exchange. Not they wont honor the upgrade service I am paying for. I told them I just want to stop the service.
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Devices
Payment of balance and collection recall
I am prepared to pay my full balance but need Executive Support Agent to initiate collection referral recall so it does not affect my credit.
Question
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Billing
user_8l07on Thanks for reaching out to let us know about the issue you are experiencing with your email. If you go to https://www.xfinity.com/email do you have any issues logging in or viewing your emal?
my comcast.net email stopped working and says my password is wrong
my comcast.net email stopped working and says my password is wrong
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On the other hand my entire area has been down for hours every day this week no internet for several hours every day 9am to 5pm
X class
My neighbor was just shipped the XB 10 modem but X class is not currently available in our neighborhood. Is it coming because they received that modem we’re on the same drop line divided by a splitter. I can’t seem to get answers from live chat I currently have the 2/250 plan
Question

Same issue for me. Tired of paying for services that I am not receiving
user_65j4xs
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17 hours ago
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Issue: HBO Max Error APPS-04036 on Set Top Box
I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser
Question