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peacock

When I signed up for my plan, it said I was getting 1 year of free mobile and peacock. I am trying to sign up now and no longer see the offer for free peacock sign up. Please help

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Thanks for clarifying what you were asking about, and I apologize that we misunderstood your webmail example earlier. You were asking whether there’s a browser-based version of the Xfinity app that you can use when the app itself isn’t co

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Play store and assuming your app wont let OnePlus Nord N10 5G download the app, states the device is not compatible???

Hello Great Minds @ Xfinity, Chat support told me yesterday there is a web link to connect to the Xfinity app if your phone is not compatible with the app... I must have not saved the notepad which I typed in what was told to me? You know like messenger.com for facebook messenger app in the browser

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If you go to the account section once you are in the app, you should see Roles and Permissions. When you click on that, something should pop up at the bottom, where you will see "add someone".  It will then ask you to verify your identity. 

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Invite friends and family encounters You can't make this change right now

Hi, When I try to click invite friends and family under account and identity, it brings me to the page You can't make this change right now We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address if you haven't already. It provides

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Hd Channel Filtering in new streaming app

Is there a way to filter the guide in the xfinity streaming app now that it’s been updated?

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Also lost the “new” or “repeat” status for all the listings!

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Xfinity stream app update on lg tv

This update gas got to be one of the worst! (11/9/2026) Absolutely frustrating enouph to consider changing services. Lost the ability to view only favorite channels. Now i have to scroll through every channel to get to what I want to watch, even the replica channels. Please change this or give an op

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Here is what I found out. Apparently you can ONLY access AMC+ through Xfinity if you subscribe through Xfinity - not directly through AMC+. Not sure why there is even an option for me to attempt to login to the AMC+ service if it only works within th

 commented 

4 hours ago

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Amc+ page cannot be loaded

Trying to get to AMC+ content through my subscription I have directly through AMC and every movie or show just says "The page you requested cannot be loaded". I just replaced my X1 DVR box yesterday to see if that would resolve it but still same issue.

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Also i just realized all the shows i have downloaded are no longer in downloads so i have to do all of that again. 🤬 MASSIVE FAIL xfinity!

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New streaming app - iPhone

The new Xfinity Stream app is a major step backward. Several features that made the app easy to use have either been removed or changed in ways that make watching TV much more difficult. Here are the biggest problems I have with the new app: • No HD channel filter or channel favorites. I should not

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I don't see the invite friends and family option on the app under account and identity... but at least it allows me to update phone number and email. I was not able to change phone number of email on the website. They also leads to "you can't cha

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Invite friends and family encounters You can't make this change right now

Hi, When I try to click invite friends and family under account and identity, it brings me to the page You can't make this change right now We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address if you haven't already. It provides

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Cancellation of my services

I need to cancel my subscription

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New mobile app

Today I opened my iPad and saw that the mobile app has been updated. The new app is absolutely horrible. It’s not user friendly & when it lists the recordings, most of them list the name of the episode & not the show. BAD decision on changing the app to make it more complicated and less user friendl

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Does it still show recently viewed?

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how to use the new streaming app

What happened to my favorites list? How can I get them back?

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I have the exact same problem. My X1 box shows I should have all the BritBox content for free, just like we have had for all other free weeks for various services in the past. But it requires a subscription when trying to start a program. On another

 commented 

4 hours ago

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Free This Week…Unavailable To Me

I was so excited to see that Britbox was Free to watch this week, but unfortunately, when I attempted to watch one of the programs, I am sent to the Britbox “signup for a subscription page.”The same issue occurred with Apple TV programs that are listed as Free, but when I click on them I am again ta

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New app is worthless

I can’t view my recordings by the name of the show or by the date recorded. I don’t need the name of a particular episode, I want the date and basic info like the episode number and the length of the recording. I can’t see my scheduled recordings anymore. I can’t view recently deleted recordings any

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Ok, nevertheless, all that you had to do was contact customer support to get them to activate it.

 commented 

4 hours ago

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New gateway box

I plugged new box didn't work went back to old box works fine what's the next step

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Thanks for trying all that! Let me ask, have you tried adding them using the Xfinity App?     I do everything on my phone and the App can do so much!  Can you give that a try please?  I am going to see what other solutions I

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Invite friends and family encounters You can't make this change right now

Hi, When I try to click invite friends and family under account and identity, it brings me to the page You can't make this change right now We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address if you haven't already. It provides

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Residential cable replacement

My son Rhys has just moved into apartment 4 at 904 Arcadia Drive, 61704. After connecting internet service with Xfinity / Comcast, I received a message alerting the service wasn’t optimal (see below); Hi Roger, it's Xfinity Assistant following up. After monitoring your Gateway, our quality tests sho

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