I signed up to add service to a second address that I ended up canceling and never setting up. I spoke to a service representative and they cleared the charges from my account. According to the app and all records, I have always been in good standing. Well this cleared debt was sent to collections a

Decided to take advantage of the free mobile line by bundling with my internet service. I asked over the phone with someone name "Rain" who said he was putting a note in my account that the free mobile line included both the Mobile Select and Mobile Plus plans. I knew both plans had different pricin

Hello, I am a Diamond member with Xfinity and, within the Xfinity App, redeemed complimentary tickets to see Minions & Monsters; I believe this was a benefit of winning a sweepstakes. Details about the location of the event are listed for Philadelphia, including theater and time, but a date is not l

Hello, I had a 35.00 discount on my internet bill. What happen to my discount the my children school?

Does my router have a WAN port?

Really disappointed with how often my internet service seems to go down, and then down for entire day or more with no actual update of when it might be fixed or why this keeps happening. Have noone to speak to, makes it very difficult for homeschooling and working from home. Have been with Xfinity f

I have received a message asking for equipment to be returned. I tried returning equipment on March 3, 2026 that was issued for my address at [Edited: Personal Information]. I was purchasing a new home at [Edited: Personal Information], Xfinity is included in the HOA fee. Previous owner was instruct

I am currently in the process of moving and will need the service interrupted until I find a place. Thank you. [Edited: "Personal Information"]