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land line not fully functioning
Calls come in and when we answer no one is there. Folks tell us when they call us they are giving a message that the number is not accessible or they leave a message which we never get
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Home Phone Service & Equipment
Thanks for reaching out about E. W. Scripps (Scripps) programming. Comcast renewed its agreement with Scripps to carry its programming, and, at this time, all content has been restored. You should now be able to watch it as you would normally. Unexpe
Less Channels for More Money With Xfinity!
Are you still in negotiations with Scripps? Miss those channels lost. Also, why did I also recently lose the NFL Network (channel 181)? Seems you continue to offer less (channels) for more (money). I have been a loyal Comcast (Xfinity) customer for over 25 years but I fell it is time to finally pull
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@user_ewooju Thank you for taking the time to reach out to us here on our Xfinity Forums! Did you make any changes to your account recently, such as upgrading a device or adding a new line? You can easily view you Xfinity Mobile bill through our Xfin
Question on my bill
Why did my Xfinity mobile bill go up $40 this month from $87.28 to $127.24 for no reason?
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Sc36367, Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Pleas
Removing NFL Network?
You're removal of the NFL Network is the last straw. I have been loyal to your company for over 15 years and you want to pull this garbage? I'll be changing services.
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user_u2m087 Hi there! Thanks for using our Forums and for taking the time out of your day to write us. I am here happy to help with whatever changes you need to make. To get started can you send us a DM with your name and the address we will be worki
Need to make service changes
Hi! I need assistance in making some changes to my Xfinity services. Thanks in advance!
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Need to make service changes
Hi! I need assistance in making some changes to my Xfinity services. Thanks in advance!
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Customer Service
@user_ynj416 Thanks for reaching out about NFL programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcas
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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@user_rcc1h4 This is a great question. Our team is here to help. The best course of action for managing your network settings is using the Xfinity app. You must give permission to the app in order to access the website online for your Wi-Fi settings.
Need to change channel on 5 gHz radio
Hello, Several of my IOT devices do not like DFS channels. All the WiFi parameter are greyed out and I am unable to change anything. I am logging into a XB10 in admin mode from the web browser. Any ideas how I can gain access to these menus? Thanks for any replies.
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5.0 to 2.4 GHz
My internet just changed seemingly overnight to 5GHz. I have a handful of smart home devices that only run on 2.4. I don't see the option to split the bands on the Xfinity App and when I try to use 10.0.0.1 I'm told to go on the app. How can I switch this back to 2.4GHz?
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Your Home Network
Stream App Programs Not Starting On First Try
Lately whenever I try to watch a program on my Windows 11 computer using Vivaldi browser on the Xfinity Stream site, I have to initiate playback twice to get it started. This happens with live programming and with recorded programs. When I first start the playback, I get a full screen black playback
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Xfinity Stream Website
Need to change channel on 5 gHz radio
Hello, Several of my IOT devices do not like DFS channels. All the WiFi parameter are greyed out and I am unable to change anything. I am logging into a XB10 in admin mode from the web browser. Any ideas how I can gain access to these menus? Thanks for any replies.
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Your Home Network
I contacted through direct message. They say they are not able to send a different bootfile. And ask me to schedule a $100 tech visit. Is there any other way to resolve this?
SB8200v3 slow upload (5Mbps) on Connect More Plan
I'm getting just 5Mbps upload on my SB8200v3. I know the coax and ethernet is fine as the upload was great when using Xfinity cable modem (XB-8) I understand the modem doesn't support enhanced uploads, but 5Mbps seems way too slow. In the cable modem logs, I see "Config File Rejected but to Invalid
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Daily I am sending Accessibility the information of what channel name and number, name of show and time for broadcast that night that has absolutely no description. They still refuse to respond. I have contacted the execs at every network abou
xfinity is not updating tv show descriptions on the guide
For over 3 months Xfinity has not been updating the descriptions of about 1/4 of their shows. They show only a general description of the entire series. Just tonight, during prime time, there are 3 shows on ID and 3 on TLC that have not been updated. Accessibility has claimed that they are not getti
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Unfortunately, removing the Pods did not resolved. The WiFi continually fails and I am only running my Gateway at this time - no Pods. The WiFi goes on and off multiple times each day without any pattern. I will follow up with a direct message per th
WiFi Continually Goes On and Off; Ethernet Connection Works Fine
For the last few weeks my WiFi continually goes on and off. The Ethernet connection that I use for my computer works fine. I have swapped the router at the Xfinity store, removed my Pods (to just get back to square one) but it has not solved the problem. Looking for any help here. Thank you.
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Comcast/Xfinity won’t care unless thousands and thousands of customers go to another service….so if it’s not settled I’ll be one of many thousands that drops Comcast. It’s the only way they understand $$$
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Denny 1703
Denny was very nice when he came out yesterday to install my internet. He is very friendly kind and nice please give him recognition for this than you. Sybil [Edited: "Personal Information"].
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Xfinity Compliments
UPDATE: The 2nd tech visit has determined there was lots of noise levels coming from my coaxial cable to outside of my house, then the tech performed other tests outside. There might be something wrong with the “tap” — I believe this refers to the
Bufferbloat to the max with 1.2gbps down and 35mbps up - XB8-T
I am extremely desperate right now-- this is a cry for help 😭. Xfinity says they're not doing any network improvements and nothing is down in my area. I think it's easier to show the types of 'spikes' in latency I see through my internet connection: I'd love to seek any help possible from any stran
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I don't understand the new mail. I signed up for the new mail so If an email is sent to my comcast.net account will it be sent to my yahoo mail?
user_5b0fd4
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comcast.net email
want to log into my comcast.net email
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