Xfinity Community Forum

@user_gm27e Good morning! We appreciate you taking time out of your day to reach out to our Xfinity Forums. I'd be happy to take a look at your account, and confirm the equipment needed to be returned. When you get a moment, please send a Direct

XfinityKassie

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15 hours ago

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what do I need to return in the way of equipment when I terminate my plan?

I need an itemized list of the equipment I need to bring to the Xfinity store. Can you look up my account? An agent I spoke with said she sent, but it never came..articles about how to return the equipment, but not the actual list.

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user_xrpypw Great! 😀👍 I am not seeing the direct message in our inbox yet, but as soon as it arrives you can expect a reply asap.

XfinityTommy

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15 hours ago

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Unprofessional Interaction

An xfinity truck that is laying cable in our area pulled into my driveway. After realizing they are at the wrong location instead of backing out they thought it was a better idea to turn around on my lawn. I find this extremely unprofessional. Who does this?

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@user_xrpypw @XfinityBrianH This is not the Reddit Platform. These are the Comcast Community Help Forums. To send the requested information in a private message via this platform; • Click "Sign In" if that prompt is visible &

EG

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15 hours ago

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Unprofessional Interaction

An xfinity truck that is laying cable in our area pulled into my driveway. After realizing they are at the wrong location instead of backing out they thought it was a better idea to turn around on my lawn. I find this extremely unprofessional. Who does this?

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@user_dyfvhi Thank you for replying on our Xfinity Community Forum! I would be more than happy to help figure out what's going on with your Paramount + subscription. You can also check on your Paramount+ services following the steps in this guide: ht

XfinityRaul

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15 hours ago

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Paramount+

Why did I receive an email stating that there was a subscription change to paramount + and that I will no longer be charged for the service and now I cannot access Paramount +.

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Message has been sent as requested

user_xrpypw

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15 hours ago

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Unprofessional Interaction

An xfinity truck that is laying cable in our area pulled into my driveway. After realizing they are at the wrong location instead of backing out they thought it was a better idea to turn around on my lawn. I find this extremely unprofessional. Who does this?

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This is [Edited: "Profanity"] Yahoo is terrible.

user_c54icm

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15 hours ago

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Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

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No e-mails

I am not getting my e-mails from Outlook Express

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Email

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what do I need to return in the way of equipment when I terminate my plan?

I need an itemized list of the equipment I need to bring to the Xfinity store. Can you look up my account? An agent I spoke with said she sent, but it never came..articles about how to return the equipment, but not the actual list.

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Customer Service

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user_o1431z, Thank you for reaching out to Xfinity Support. I am sorry to hear you need to cancel your service. You have reached the right place. Please send us a direct chat message with your full name and complete service address to “Xf

XfinityAngie

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15 hours ago

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request a callback

I need a callback to cancel service

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request a callback

I need a callback to cancel service

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Customer Service

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@user_h9ng20, lets take a look at this for you. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.Here

XfinityRoberto

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15 hours ago

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Packet Loss issues

For the past 2 days, I’ve been experiencing recurring intermittent packet loss and latency spikes on my Xfinity connection in The Bay Area, CA. This is affecting all real-time applications including online gaming, Discord voice calls, livestreams, and general internet stability. The connection does

Question

Temporary Move

I live in an apartment building and have Xfinity internet service. My landlord needs to do repairs in my apartment that will last about 4 weeks. During that time, I would temporarily live in an apartment in the same building. Can I temporarily transfer my internet service to that apartment and then

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Customer Service

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user_4asmt8 Thank you so much for taking time out of your day to share the solution you found with our community :). Our forum page is an excellent resource to find answers to all your Xfinity questions and you can always manage your account, trouble

XfinityEmilyB

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16 hours ago

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Disney plus Error Code 83

Hello, I am attempting to access Disney plus. I have not had any problem until 2 days ago. I am able to login and get to the front page of Disney plus and search and select a video. However, when I select a video and start to play, Disney plus responds with Error Code 83 Disney+ Error Code 83 is a c

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Remote issues

Remote is lighting up, tried recommended reset method of holding A followed by 9-8-1. Still not luck connecting to cable. Volume works. XR15.

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X1

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Good morning @webbcontracting. Have you tried using a different browser to test if you have access?

XfinityRaf

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16 hours ago

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You don't have permission to access "http://www.xfinity.com/" on this server.

I can't login. problem persists after clearing cookies, cache, and history. Safari

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@user_imjh8y You can put both Physcial and Esim on the same device but both numbers can't be from Xfinity, you can only have one Xfinity number now per phone whether it's a physical sim with esim, 2 physical sims, or 2 esims. Just go to another car

user_vntqbp

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16 hours ago

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Dual eSIM with two xfinity mobile numbers on Phone

Over the past year and a half I had an iphone 16 Pro and had it setup with Dual eSIM. Both phone numbers were xfinity mobile numbers/plans, one personal and one business. I recently purchased a Google Pixel 10 Pro Fold and was trying to transfer the two numbers over when I ran into the issue of not

Question

Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms to ensure the greatest value for customers given all the ways content can be accessed today. So far, Disney/ESPN h

XfinityJohnG

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16 hours ago

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Im paying for NFL network why is it gone?

I should get some sort of refund on my enormous bill if NFL network is gone

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Comcast.net email settings

“Comcast server is unavailable” I can’t get this email setup on this iPhone 14 please know I do not have a vpn, I have checked all settings and deleted and re-added this account many times with the same error. I can’t find the gear in Xfinity to allow third party email app(iPhone) but is that my pro

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Email

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You don't have permission to access "http://www.xfinity.com/" on this server.

I can't login. problem persists after clearing cookies, cache, and history. Safari

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Customer Service

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S

Closed

Testing out the website

this is just a test no reply needed

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Customer Service

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