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Hi there! @user_m1jddz How did the appointment go yesterday? Was the connectivity in the boxes corrected and are you also able to access Peacock on both boxes now?
I am unable to activate Peacock on my Xi6 boxes. Does anyone know how to help me?
I have TWO TVs and TWO Xi6 boxes - one is a Xi6-T and the other is a Xi6-A for YEARS I have been able to watch Peacock for free, as part of my xfinity plan. It worked fine. Then in the last couple of days it stopped working and is asking for me to Activate it on my Xi6 boxes. But when I try to activ
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Email Not Working Says Offline
Email not working. Says its offline. Cant do anything except read emails in the inbox. [Edited: All Caps]
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Comcast’s cable removal from home
We would like to have the Comcast line removed from our home. It has not been active for over ten years.
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Customer Service
I can receive emails but not send them What is a solution that you can recommend
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Is email down?
Kept getting prompt for my password in Outlook. I was able to login to Xfinity website but when I Check Mail, I get Welcome Checking Your Email. Connection Times Out.
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I just posted on the Reddit sub per the advice listed earlier in this thread to get this process started and support seems to have no idea about this process. Is there an internal KB i should be referencing when talking with support?
XER10 - Enable Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have
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Cancel my service transfer
I’m moving later than expected and I want to cancel my service transfer and keep my services at my current address
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Customer Service
Updated my password [Edited]
I thought I just updated my password and now it wants me to do it again. It does not recognize my new password [Title Edited: "Personal Information"]
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Complaint
When you came to bury my cable line they busted our sprinkler system line and now I have to pay to get that repaired ! The bill is not very 300 dollars , I need someone to contact us about getting that paid !
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Devices and Equipment
password IMAP for Comcast
I upgraded from Comcast to yahoo but now on my phone im being asked for password to IMAP for Comcast.
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Internet Service
From all I see on social media I'm paying too much for internet access. If I cancel my internet access with you what will my remaining monthly bill be for TV. TV, by the way, I'm very happy with.
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Sign-In and Account Management
Sent. Thank you for your help.
Issue with Refer-a-Friend Links
Hello, I need help resolving a Refer-a-Friend issue where completed referrals have disappeared from my account. I enrolled in the program and received a referral link ending in /[XfinityUserID]. I shared it and 10 people signed up through that link. My dashboard confirmed this and displayed 10 refer
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How do I send a direct message?
Service tech appointment
I need an appointment for a tech to switch out my 2 tv boxes. I just received the 2 new boxes but I know I will have difficulty switching them. My current boxes have coax cables. The new boxes appear to be wireless. Thank you.
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Yes, I have tried all of the steps you listed above. What is the next step?
Peacock Activation:Platinum Benefit
I am unable to activate the peacock premium subscription included as a member benefit of my platinum subscription. I selected the benefit from the member benefits page which instructed me to activate the subscription through "your subscriptions" however the peacock subscription is not listed there.
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Billing
I made a payment arrangement for the 29 but I cannot pay it until the 31 of july
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Billing
I upgraded from Comcast to yahoo but now on my phone im being asked for password to IMAP for Comcast. Once you've accepted the Yahoo terms and have successfully signed in to your Comcast.net email at login.yahoo.com at least once, you'll then need t
BruceW
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password IMAP for Comcast
I upgraded from Comcast to yahoo but now on my phone im being asked for password to IMAP for Comcast.
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