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Scam caller called me asking me for information they should already have. Ask me to confirm a code via phone, which also looked funny saying I’m resetting password - my caller ID says Xfinity but I reversed looked up the number it’s not X

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Phishing Scam Suspicious Calls and Texts

I am receiving multiple calls a day from what appears to be a legitimate Xfinity number (888 266 2278), but they never leave me a voicemail. I also receive multiple text messages a day from a 266278 number: Example one - Your Xfinity account has a past due balance. Please pay your balance now to avo

Question

allows you to make customers pay to get rid of ads in their email which shouldn't be there in the first place.

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Would like to return back to xfinity email from Yahoo email

I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?

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Outage VT (05403)

My Xfinity internet has been down for nearly 24 hours in South Burlington VT. The phone system says agents cannot help until the outage is resolved and disconnects me. Can someone provide a real update or escalation? I work from home at a nurse and need to know whether this is a major infrastructure

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Antenna TV is back on Comcast in South Florida channel 225

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where is antenna tv

I ;love antenna TV, It is my GO TO station when nothing else is on, I sleep with Antenna tv on every night.

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For security purposes our team here would have to send an authorization code either by text or email to the number or address on the account. That is set up as a customer security procedure. Without the code we cannot make account changes or access t

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I am looking at closing my 3 comcast accounts.

I have read some of the posts in the forum and they end with you guys saying "Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with us, it certainly is not what we want for anyone. We would be happy to help with anythin

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I had already done that. Then I was asked to give them a code that was sent to my email. Sounded very suspicious to me after all the other info I had sent. If I were sent the code first, the email would have confirmed the account, address and name on

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I am looking at closing my 3 comcast accounts.

I have read some of the posts in the forum and they end with you guys saying "Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with us, it certainly is not what we want for anyone. We would be happy to help with anythin

Question

Accepted Solution

... The current version of the email service you are using ... expires 20 May 2026 ... Such emails are scams. "Update" emails that have any sort of "do this or lose your access" demand are almost always scams, especially when they only give you a sh

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14 hours ago

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A Possible Hack

On 16 May 2026 I received a Comcast email. I was just about to apply what it says about my email account. However, yesterday I began to question its validity. This sender used a non-monitored address. It mentions updated terms and services. The current version of the email service you are using, acc

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Remote

How do I unpair a remote from a tv.

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would like my IMAP password on my iphone

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comcast.net email

want to log into my comcast.net email

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I think it's time for us football lovers find another network. [Edited: "Soliciting"]

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Make a complaint about NFL network

How long will it take to get an agreement to return the NFL network?

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user_8sjtco Thank you for reaching out, and working with us directly on your concern. Hopefully we have pointed you in the right direction since we have not heard back from you.   

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Property Easement

Like many others, I am trying to communicate with Xfinity trying to find access to an easement Comcast claims they have on my property. I have gone through chat and provided my address information and asked for documentation, but all I get back is a question asking what services can I help you with.

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Billing

Why am I being billed when I have not bought anything

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@user_38xqxt That could be the $10 autopay/paperless billing discount. Has there been any change to your autopay information or status?

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Billing

So I got Xfinity installed November of last year and the deal I signed was for 45/mo and now I’m curious why it’s gone up to 55/mo for no reason and the ai support can’t tell me a single thing

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user_aey3pb Thanks for reaching out to us for help with the unlocking of a device that was bought through us in the past. To confirm, was the phone needing unlocked paid in full before the past 60 days, and is it still on an active service or was the

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Locked replacement phone

My brought her IPhone 16 pro max to xfinity. My brother broke her phone. Her new phone she got through xfinity mobile is locked. Xfinity mobile is refusing to unlock the phone. Help.

Question

This sounds relatively similar to the thread I posted a couple of days ago. https://forums.xfinity.com/conversations/email/outlook-keeps-asking-for-password/6a0938cedc502e0eb3548a08

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Imap email client no longer syncing

My Imap email client no longer syncing incoming mail. This is a 'Public chat post so that I can get a chat icon to DM this issue to Xfinity Email Support. I have spent several hours and several days using the chat bot and phone support to no avail. My email will occassionally sync incoming email the

Question

Hello, @user_aeyjm8 Thanks for reaching out to us on the forums! To help we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

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I need to cancel my service

I have been trying to get this done for almost an hour and a half. I waited on hold for 45 minutes only to be disconnected. SO then I tried to do it via chat and they told me that I have to call in to cancel because they have limited access. They gave me information to request a call back, well gues

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