Is anyone else having issues porting their number over from Verizon? We switched to Xfinity Mobile on January 2nd. Three of my lines have been ported with no issues, but my fourth line still isn’t working. Spent 4.5 hours on the phone and spoke to 6 different reps online. They created two tickets an

Back in September, Xfinity ran an "iPhone 17 Pro on us" promotion where if you traded in your eligible device (my two iPhone 16 Pros), you would be credited the full amount towards the new iPhone 17 Pro. I of course took the bait after speaking to customer service assuring me that was the deal and t

A tech came to set up my wifi but the name isn't showing in available networks I've restarted all devices being used and it only shows on one of them

Hello Xfinity Support, I recently upgraded to the 2 Gigabit 5‑year plan, which includes 2 years of Peacock Premium at no additional cost. Unfortunately, I have been unable to activate the Peacock benefit despite multiple attempts. Here’s what I’ve already tried: - Used the official activation link (

I was told by an Xfinity agent over the phone about an “amazing deal” where my monthly bill would be lowered to $96 and I’d get a FREE iPad. Needless to say, that was a lie. The iPad isn’t free—I’m being charged on a payment plan for it. The $96 monthly charge was also false, as my September bill ju

Only getting 2 percent of my planned speed. 3 techs have been here and they tell me the wire from the pole to my house needs to be looked at. They say tickets have been opened but no one shows up

I am in Richmond Va 23237 and would like to trade my moto g stylus 5G (2022) for a more updated model. Please have someone call me at [Edited: "Personal Information"] with instructions. Thanks

Hi, When Xfinity stopped giving out free Peacock Premium to everyone a few years ago, they offered Free Peacock Premium as a reward for people who are in Platinum or Diamond tier. I was and I'm still in the diamond tier, so I redeemed the offer and that's how I have Peacock Premium. Last month I cha

I have an s23 ultra that was purchased thru rexi resale (I was an xfinity employee then) so the device was always paid off, no past bill and the phone was activated over a year. Everything i call they say the phone is unlocked. I've visited stores, had 4 separate tickets created and the phone is sti

I have spoken with customer service about my bill - to no avail. I have been with comcast since 2019 (too long) and my bill is absurd. I need further payment arrangements and no one is able to assist me. I have emailed the CEO, Brian Roberts, hoping he will respond back (very unlikely). I see now wh