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user_6cjzqq, Thanks for clearing that up. Since you redeemed the offer today and received a code, are you getting an error when using it? If so, what does the error message say?
Calm Reward Malfunction
I claimed the Calm trial through my Xfinity Membership benefits & received a promotional code. However, the code isn’t working on Calm’s redemption page, & the reward has now disappeared from both my available offers & redeemed benefits. Could you please help restore the reward or provide the correc
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Cancel Netflix
I want to cancel my Netflix subscription. Xfinity Comcast bills me for Netflix $26.99 monthly. The charge appears under the StreamStore heading of my Xfinity Comcast bills. I have repeatedly asked Xfinity Comcast to cancel my Netflix subscription. To this end, I am getting a runaround from Xfinity C
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On Demand
Available network issue
I just received the nee modem but the network I previously used is not available.
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Your Home Network
In searching my history, the last time I received a slack email was in June of 2024. But there isn't much reason to believe I would have received any since then up until June of this year. From June of this year until now I should have received a
Slack emails do not get to my comcast email.
Slack emails do not get to either my inbox nor my spam folder in my comcast email. This is for both a new invite, for which I've verified the sender has the correct address, and for a auth code to log into another slack account.
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@XfinityJorge yes I have
Xfinity Mobile Chat Agent Promised iPhone Duo Promo Without Payoff – Have Transcript Copy
On 10/17/26, I spoke with an Xfinity chat agent regarding my current phone situation. I am more than 50% paid off the IPhone 17 but do still have a balance. I wanted to take advantage of the $1,000 off the iPhone Duo. When I spoke to the agent, he said if I go to an Xfinity store that they would be
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Is this Spam?
I've received an email from [Edited: "Personal Information"] asking me to click on a link to update my Terms of Service by a certain date, for my Comcast email account or I will lose access. Is this spam or a valid email?
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Customer Service
Folders and contacts missing in email
Greetings, I am not sure what has happened, I did ignore some messages in the weeks prior to my email format changing and sure enough it changed. I no longer have access to my saved folders, contacts, and I guess whatever else the old format provided. I am learning the new presentation ok, and the t
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No problem! Why don't I check back in with you once more at the end of the week to make sure the issue doesn't come back?
Xfinity stream can't find device
I've been using Xfinity Stream for several months and really didn't have issues until yesterday. Wanted to watch a show on my Vizio TV and when I went to cast, it said that it could not find any devices to cast to. I checked to make sure that both my phone and TV were on the same network. I've resta
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I also have the error "A rendering error occurred: Cannot read properties of null (reading 'fields')" when trying to access the membership benefits. Have tried all the suggestions Xfinity listed. Would be a shame to miss out on two weeks worth of mem
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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Alright, @user_jhu4t0 - A quick chat with our backend Tier II support team led to a resolution by the necessary billing code being added to your account. We appreciate your time on this, and if you ever need us down the road, feel free to create a ne
Unable to see, manage, or unlink Peacock account on Xfinity Website
I am unable to access the peacock premium subscription that is included in the platinum member benefits. the offer says that is is active and that I need to activate it through the streamstore. however the option to activate it is note present one to attempt that action. I am also unable to manage t
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@XfinityGabriel I just now redeemed the offer today in the Xfinity app.
Calm Reward Malfunction
I claimed the Calm trial through my Xfinity Membership benefits & received a promotional code. However, the code isn’t working on Calm’s redemption page, & the reward has now disappeared from both my available offers & redeemed benefits. Could you please help restore the reward or provide the correc
Question
user_6cjzqq, Thanks for confirming that for us. Based on what you’re experiencing with the redemption code, it sounds like the available Calm Reward may have already been fully claimed. I’m sorry you weren’t able to take advantage o
Calm Reward Malfunction
I claimed the Calm trial through my Xfinity Membership benefits & received a promotional code. However, the code isn’t working on Calm’s redemption page, & the reward has now disappeared from both my available offers & redeemed benefits. Could you please help restore the reward or provide the correc
Question
I have the redemption code it gave me, but gives me an error when attempting to use it.
Calm Reward Malfunction
I claimed the Calm trial through my Xfinity Membership benefits & received a promotional code. However, the code isn’t working on Calm’s redemption page, & the reward has now disappeared from both my available offers & redeemed benefits. Could you please help restore the reward or provide the correc
Question
It started working again and I don't know why. I've been using the Stream app to watch Xfinity on my phone. Watched last night and earlier today. Decided to watch something, opened the app, and a banner came down from the corner of the screen to let
Xfinity stream can't find device
I've been using Xfinity Stream for several months and really didn't have issues until yesterday. Wanted to watch a show on my Vizio TV and when I went to cast, it said that it could not find any devices to cast to. I checked to make sure that both my phone and TV were on the same network. I've resta
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@XfinityGabriel Yes, there are other rewards available.
Calm Reward Malfunction
I claimed the Calm trial through my Xfinity Membership benefits & received a promotional code. However, the code isn’t working on Calm’s redemption page, & the reward has now disappeared from both my available offers & redeemed benefits. Could you please help restore the reward or provide the correc
Question
Hey there, @user_1uxatw! Our team should be able to research the location and/or submit a ticket request on your behalf to our Serviceability team to confirm options. Thank you for creating a post to get started! Could you please send our team a dire
New neighborhood install
We are looking to develop a 19 lot subdivision and I need to speak with someone about installation of TV/Internet lines.
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user_6cjzqq, Thanks for reaching out! I’m sorry you’re running into the same issue with your Calm Reward code. In many cases, this can happen when the available reward codes have already been claimed. Are you able to see any other rewards
Calm Reward Malfunction
I claimed the Calm trial through my Xfinity Membership benefits & received a promotional code. However, the code isn’t working on Calm’s redemption page, & the reward has now disappeared from both my available offers & redeemed benefits. Could you please help restore the reward or provide the correc
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Longtime Customer Seeking Loyalty Pricing and Lower Monthly Bill
Hello Xfinity Support Team, I’ve been a loyal Xfinity/Comcast customer for many years and appreciate the services you’ve provided. My monthly bill is currently approximately $237 for Internet, TV, and Voice services. I’m reviewing my household expenses and would like to explore ways to reduce my mon
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Billing
Me too - down for almost a week now...
xfinity.esks3
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A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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