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Please bring back WPTV to our programming. I pay almost $400 a month and can't even get my local news!! As a Floridian I rely on that channel for local news during Hurricane season. When we have a hurricane coming they are my go-to channel for guidan
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hey @user_xnhg1w, Thank you for visiting our official Xfinity Forums Community support page. The inclusion of the Disney+/Hulu with Ads are for our new Xfinity 1 Gig Internet plans about a month or so ago. You would need to repackage into a new Xfini
Hulu/Disney+ Activation issues
No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us
Question
@user_rafxo2 @XfinityAirelle Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored. Please see this post about direct messaging the support team; https://forums.x
Internet/wifi frequently disconnecting
Ever since planned work in our area three weeks ago we have had consistent disconnecting Wi-Fi Internet, and I can’t seem to get anyone to help us
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Netgear nighthawk cm3000
Use the Netgear nighthawk CM 3000 I’m going to reset that need help
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Your Home Network
Apparently limit has failed to negotiate contracts to get local NBC and other critical channels in any areas of Florida. I pay an insane amount already for cable and now I don’t get my normal programs? Seriously? I will be calling today
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
@user_2uq06o Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the enterta
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
I will be traveling internationally and wanted to know what the policy is using the phone outside the US and the rates
I am traveling to the UK later this month and want to have phone access when I need it. How does this work with my xfinity phone account?
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Network
NBC comes with my plan, get this negotiation done! This isn't right! Are you credit back our money for this.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Good afternoon @user_gpicz8. Our team can check to see why your service has not been restored. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Message" ("Private") message: &bul
Paid Bill, Still No Service
I paid my bill yesterday. My service had been suspended because I had a new debit card that I hadn't updated yet for auto-pay. I paid it yesterday and STILL have no service. There are no disruptions, my account is current, and I tried restarting my phone.
Question
@user_960w1u Please send us a Direct Message with your full name and address, so we may get more information on the previous bury. We look forward to hearing from you.
Bury request
I was sent a message about my bury request and with answers from my original install and it stated to update if anything needed changed. However there is no way to change the answers and it is impossible to speak with anyone to make changes. My original chat with an agent stated I would receive a ph
Question
@desi58 How do I switch back?
Anyway to get my old Xfinity/Comcast email accounts back after yahoo conversion?
iPhone user here. I did the suggested conversion about 2 months ago, with the understanding that I would lose access if I didn't. When I did the conversion I had to create two new accounts in my iphone, and the old ones since they did not connect kept giving me errors so I deleted them. About a week
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If you do get the XER10, here is some info about putting it into a DMZ as a workaround for avoiding double NAT issues so that you can use your own firewall appliance; https://www.google.com/search?q=xer10+dmz&rlz=1C1CHBF_enUS937US937&oq=xer1
Coax-to-Fiber Install with own UniFi router - Bridge Mode?
Our HOA convinced Comcast to upgrade from Coax to Fiber in our community over a year ago and I finally have an install date (Sunday morning) scheduled for my property. I'm an IT professional who 100% manages my own UniFi network and my UCG Max router/firewall is currently connecting directly via my
Question
Paid Bill, Still No Service
I paid my bill yesterday. My service had been suspended because I had a new debit card that I hadn't updated yet for auto-pay. I paid it yesterday and STILL have no service. There are no disruptions, my account is current, and I tried restarting my phone.
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Billing
user_0wax4d I am very sorry not at this time.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hi there, @user_42radb. Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having difficulty. We would be more than happy to assist. What is the situation with your appointment?
Xfinity
The absolute worst customer service by far. They need to quit lying about everything. Constantly given the runaround about appointments.
Question
Hey there, @oah, thanks for reaching out through Xfinity Forums regarding your email account. We would be happy to help with your email access. How long has it been since you signed into your Comcast email? Here is a link to our email activity policy
I would like access to my old email address.
I moved, and Xfinity is not a choice in my neighborhood. My email is about 30years old, I am [Edited: "Personal Information"] I am still able to login to the account, and i'm sure all my old mail is missing, but I have some accounts that use my comcast mail to verify me. I see that mail is migrating
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That would be different that marking a message as spam. The link was to assist with reporting other Yahoo Mail users breaking their terms of the service that you come across and how to report it if you happen to stumble upon that situation with Yahoo
Mailbox Update Needed Old Version Shutting Down
I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as
Question
Hello user_yglz64, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I am happy to take a look at your account and assist, but I will need some information best kept private. Please send our team a
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Canceling my hallmark channel
How do I cancel the hallmark channel
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