Xfinity Community Forum

sending domain comcast.net does not pass DMARC verification

I am trying to send an email to a user @ splendidotucson.com. It gets bounced back with a whole lot of coded information, and then the statements: Reporting-MTA: dns;BN8PR04MB6419.namprd04.prod.outlook.com Received-From-MTA: dns;sender4-of-o50.zoho.com Arrival-Date: Thu, 25 Jun 2026 17:21:17 +0000 F

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Email

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@XfinityJustinC Thank you but that gave me a very short chat from earlier in the morning. I then had a long chat where I updated my plan. That is the one I am looking for is from appx 8:00 EST.

user_blltj1

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9 hours ago

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I would like a transcript of my chat from this morning

I provided my email address but did not receive the copy.

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Xfi pod connection issues

How do I connect 2 pods so that they extend my signal linearly, not spoke and wheel, and stay that way. My home has more distance on one side of the gateway than the other. I have tried connecting just one pod (closest to the Gateway), then once that is working, connecting the second pod. One time i

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Your Home Network

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Hey there, @mnswamp! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with attempting to unlink the Peacock account from your services, it certainly is not what we want

XfinityAdrienne

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9 hours ago

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Disconnect Peacock from Xfinity account

This is becoming a sad tale... All I want to do is to disconnect Peacock from my old legacy Xfinity account so I can re-subscribe to Peacock and directly pay for the service. Both companies are owned by the same parent, it should be simple (you'd think) After having multiple issues getting thru to a

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Yes, WiFi calling has been off but I’m not sure what that would have to do with the issue I’m having. We have no internet on our phones if we aren’t on wifi

user_th05kg

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10 hours ago

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No cellular data when not connected to wifi

My daughter and I basically are not able to use our phones if we are not connected to WiFi. We have had bad storms recently and our power has gone out several times unfortunately and we weren’t even able to pull up a website to get updates on when the power would be restored.

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Good morning @user_1gmtne. If there was a ticket created and closed, there may not be much more than can be done. Our team can take a look at your account, but I want to make sure the proper expectations are set. If you could send our team a direct m

XfinityRaf

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10 hours ago

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Xfinity Mobile - Outrageous Charges for Overseas Travel

Before I left for a trip in May, I contacted Xfinity to find a cost-effective plan for 18 days abroad. A representative informed me that I did not need the Global Travel Pass because my existing plan covered talk and text in Singapore, Malaysia, and Thailand. Following their specific instructions, I

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Gabriel, My name is Michael and I am 58 years old, I have worked in networking and office management for over 30 years. Trust me when I say I do my research and try every alternative prior to calling the so-called "Customer servic

user_4hxvgf

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10 hours ago

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Good Will Wifi Pod Extender

I have had an insufferable experience with my first month here at Comcast Xfinity. Install of the internet was fine, but then I was harassed by (can only guess "Offshore") gentleman once or twice a day for 3 days asking me to activate my new phone, that I hadn't even received yet. After telling him

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new cable service charge for running new wire

i recently completed a new build house in a very established neighborhood with customers on either side. 2 weeks ago xfinity told me the closest connection point was 540' away and it would cost $3300 just to get internet service to my house. i was shocked and asked if they could research that more a

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Customer Service

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Disconnect Peacock from Xfinity account

This is becoming a sad tale... All I want to do is to disconnect Peacock from my old legacy Xfinity account so I can re-subscribe to Peacock and directly pay for the service. Both companies are owned by the same parent, it should be simple (you'd think) After having multiple issues getting thru to a

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Customer Service

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WABilly Thank you for all of your patience! The issue is still being reported, and being addressed. I do apologize the delay.

XfinityMartyR

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10 hours ago

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MHz Choice

Since the 9th of June my MHz Choice subscription which I have had for years suddently stopped working. It worked fine on the evening of the 8th but did not work on the 9th. I contact Xfinty chat and after two days and three agents my issue was not fixed so I was kicked up to maintenence troubleshoot

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Need to return ipad

I was told my iPad would be free. I was charged $33 a month. It has never been op-ed. I tried to return it today. It’s past the 14 day limit. They will not accept it. The agent last night said all would be fixed if I return it today. Not true. I was lied to about the free iPad. I have copies of all

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Devices

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@user_98hzd4 Our team would love the opportunity to explore the current plans and promotions available for your account. If you could please send me a DM with your first and last name along with your full-service address, we can get started. To sen

XfinityBradM

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10 hours ago

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Cable tv

I have spent over 2 hours on the phone trying to revise my plan, retaining my current channels yet felt I deserved a loyalty discount for being with xfinity for over 35 years. I am left now with no channels other than 4,5,7,11 and 13. I have done much research and believe I am Platinum and deserve t

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user_4hxvgf, Hi there! Thanks for reaching out. I can understand why you’d be frustrated after dealing with repeated calls about the phone activation, roaming issues while traveling, and then spending more time trying to get help with your WiFi

XfinityGabriel

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10 hours ago

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Good Will Wifi Pod Extender

I have had an insufferable experience with my first month here at Comcast Xfinity. Install of the internet was fine, but then I was harassed by (can only guess "Offshore") gentleman once or twice a day for 3 days asking me to activate my new phone, that I hadn't even received yet. After telling him

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I've been told twice that I have tickets, and I was just on chat right now, and I asked for a ticket to be made, and I was assured it was. Kind of crazy the ticket wasn't made a month ago when I first reached out, being told it was a bug. I'm also ho

user_04l8d0

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10 hours ago

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Disney plus subscription

I was able to active my Disney plus in March and now all of a sudden it says I’m unsubscribed and not even customer service can help me reactivate it! This is what shows up in my subscription feed. I am able to click on peacock but not Disney plus.

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user_3tyea6 I appreciate you posting on our community forum to get support from our Digital Care team. Though I am heart-broken to see you go, you've reached the perfect place to get help managing your Xfinity account and services. I'll collect your

XfinityEmilyB

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10 hours ago

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Cancel

I want to cancel my service. I have tried many times. I call and get sent to the chat. I go through the chat and sign in, but it only gives me the option to pause my account or move it. I tried to schedule a call and it gets a 404 error. I want to cancel immediately.

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Hi user_actf65! We appreciate you reaching out on our Xfinity Forum and being a customer with us. I certainly understand how frustrating this would be, and my team would be more than happy to further troubleshoot this App issue with you. For

XfinityAmira

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10 hours ago

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TV Xbox

Apps on TV cuts out several times a day. I have reset the box each time.

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@user_asjtxb Have you gotten a chance to review your final month's statement for your Xfinity Mobile account for the breakdown of the charges?

XfinityBradM

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10 hours ago

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Don't use this company

I paid my account in full both my wifi and cell. My wifi was paid and canceled end of April 2026 last day. I also paid my cell phone for May during that time in full, only to break my phone and disconnect my service with you on the 6th because of rude employees and I got my transfer pin and left. On

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user_04l8d0 Thank you for reaching out, and letting us know that you're having the same issues. Do you happen to know if a ticket has been opened for you to have your activation concern investigated?

XfinityMartyR

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10 hours ago

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Disney plus subscription

I was able to active my Disney plus in March and now all of a sudden it says I’m unsubscribed and not even customer service can help me reactivate it! This is what shows up in my subscription feed. I am able to click on peacock but not Disney plus.

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Good Will Wifi Pod Extender

I have had an insufferable experience with my first month here at Comcast Xfinity. Install of the internet was fine, but then I was harassed by (can only guess "Offshore") gentleman once or twice a day for 3 days asking me to activate my new phone, that I hadn't even received yet. After telling him

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Customer Service

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Quite welcome @XfinityPaula !

EG

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10 hours ago

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Frustrating experience moving internet

I am writing to express my serious frustration with the repeated and unexplained price changes I have experienced while trying to set up service at my new address. Here is the timeline of what I have been offered: • Initial offer: $50/month for 5 years (1 Gbps) • One week later: Increased to $70/mon

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