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Thank you for sharing your resolution with our community, @Mitch52!
Landline not working
I recently upgraded to the Xfinity gateway and my internet is working great but my landline has no dial tone. I have tried plugging my phone directly into the modem and it still does not work.
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@XfinityDilary Alright thank you for the information and aid. I will consider my options and go with the best one. If I do encounter a different or similar issue do I create a new post about my problem in the forum page?
PC Internet/Wifi keeps disconnecting/slow internet
My issue is that my PC internet keeps disconnecting or gives me slow internet speed. For context I recently switched from Gateway model XB6-T to XB8-T. So far other devices like phone and smart tv works fine but my PC which uses an ethernet adapters(TP LINK AV1000) gives me issues. At first if I res
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I appreciate you letting us know you're experiencing something similar with live events on Paramount+ user_ud0ahs. Has anything changed since your comment?
Live TV on Paramount+ thru X1
Hello, when I try to watch live sports from the P+ app, all I get is a black screen. I’ve rebooted everything.
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To qualify for the XB10 modem, you just need to be in an FDX (Full Duplex) internet area with an internet speed of 500mbps or higher 👍 Do you know offhand if that's currently the case for you?You can also find more information on our XB10 modems at
New Gateway request
I was directed here to request a new gateway the XB 10 model. Is this the correct place to do that
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can't SEND messages from my APPLE cell phone email
Apple device email clients not working with comcast.net accounts
I've noticed over the past several days or even weeks that I could no longer send emails from either of my comcast.net accounts using Apple Mail on Mac. I've also had sporadic connection issues on iPhones and iPads. Today, every single Apple device I own is unable to connect to either of my comcast.
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yes yes yes yes yes yes yes
Apple device email clients not working with comcast.net accounts
I've noticed over the past several days or even weeks that I could no longer send emails from either of my comcast.net accounts using Apple Mail on Mac. I've also had sporadic connection issues on iPhones and iPads. Today, every single Apple device I own is unable to connect to either of my comcast.
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Oh, and my domain and email service is DOTEASY.COM.
Multiple @comcast.net emailers receive mailer-daemon because their email is not delivered to one specific address
Something has changed recently at the @comcast.net servers! My wife has an @comcast.net email acct, and her emails to my personal email (@xxx.org I'm anonymizing it) never go through. Then I polled other contacts with @comcast.net emails, and asked them to send me a test email. All of them failed. T
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No, my question was not answered.
Multiple @comcast.net emailers receive mailer-daemon because their email is not delivered to one specific address
Something has changed recently at the @comcast.net servers! My wife has an @comcast.net email acct, and her emails to my personal email (@xxx.org I'm anonymizing it) never go through. Then I polled other contacts with @comcast.net emails, and asked them to send me a test email. All of them failed. T
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Basically, people with @Comcast.net can receive emails from the @sobelnet.org domain, but if a comcast.net emailer tries to send an email to the @sobelnet.org domain, it never gets delivered, and the sender receives a mailer-daemon hours or days late
Multiple @comcast.net emailers receive mailer-daemon because their email is not delivered to one specific address
Something has changed recently at the @comcast.net servers! My wife has an @comcast.net email acct, and her emails to my personal email (@xxx.org I'm anonymizing it) never go through. Then I polled other contacts with @comcast.net emails, and asked them to send me a test email. All of them failed. T
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@user_on1tqa That definitely makes a difference. Adapters that are 5+ years old can start running into compatibility and stability issues with newer gateways. At this point, I wouldn’t recommend buying the same TP‑Link AV1000 model again. A new
PC Internet/Wifi keeps disconnecting/slow internet
My issue is that my PC internet keeps disconnecting or gives me slow internet speed. For context I recently switched from Gateway model XB6-T to XB8-T. So far other devices like phone and smart tv works fine but my PC which uses an ethernet adapters(TP LINK AV1000) gives me issues. At first if I res
Question
user_w8hezw Thank you for keeping us posted so we can continue helping with your internet connection. Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, th
Lost MDD Timeout
For the past three weeks, my household has been experiencing intermittent internet drops. At first I thought it was due to the maintenance Comcast said they were doing around 12/29 in my area, but the drops persisted after the maintenance was complete. I called Comcast and set up an appointment for
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Create Filter Rules
When the email transition to Yahoo Mail happens, I wonder if there will be a way to create filter rules for emails. For example, you could play a sound for emails from specific senders. You could even display a custom notification for emails from that sender.
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@XfinityDilary Do you recommend I buy the same TP LINK AV1000 Ethernet adapters or purchase a similar one? The adapters I’m using currently I’ve been using for about 5+ years if that makes any difference.
PC Internet/Wifi keeps disconnecting/slow internet
My issue is that my PC internet keeps disconnecting or gives me slow internet speed. For context I recently switched from Gateway model XB6-T to XB8-T. So far other devices like phone and smart tv works fine but my PC which uses an ethernet adapters(TP LINK AV1000) gives me issues. At first if I res
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I have no idea what the Direct Messaging icon looks like.
internet service for Pledger Drive, Cave Spring, GA
Are there dates to install cable service on Pledger Drive, Cave Spring, GA
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Hello @Sobelcat Sorry to hear about your issues receiving emails from comcast.net email addresses. Are there any issues with your wife or the other users receiving emails from you? What 3rd party email service are you using?
Multiple @comcast.net emailers receive mailer-daemon because their email is not delivered to one specific address
Something has changed recently at the @comcast.net servers! My wife has an @comcast.net email acct, and her emails to my personal email (@xxx.org I'm anonymizing it) never go through. Then I polled other contacts with @comcast.net emails, and asked them to send me a test email. All of them failed. T
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@user_on1tqa I understand the concern, especially since the Ethernet adapters worked with your previous gateway. The XB8 communicates differently than the older model, and that can reveal compatibility issues with certain adapters even if they worked
PC Internet/Wifi keeps disconnecting/slow internet
My issue is that my PC internet keeps disconnecting or gives me slow internet speed. For context I recently switched from Gateway model XB6-T to XB8-T. So far other devices like phone and smart tv works fine but my PC which uses an ethernet adapters(TP LINK AV1000) gives me issues. At first if I res
Question
OK, how do we do that
New Gateway request
I was directed here to request a new gateway the XB 10 model. Is this the correct place to do that
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Ok how do we do that?
New Gateway request
I was directed here to request a new gateway the XB 10 model. Is this the correct place to do that
Question

Hello @user_bzqpf1. Thank you for reaching out on our community forum. Are you talking about the NOW Wi-Fi pass? Are you getting an error when trying to sign in?
XfinityAbby
commented
16 hours ago
to the conversation:
0
0
Refund
I can access the pass
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