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Xfinity Stream on computer
Why is only my NBC intermittently working when I stream it on my computer? All other channels appear to load properly. I have cleared cache, rebooted, signed out, etc. It (NBC) worked normally and only recently began to not play. I only see 3 white blinking dots even though I may just changed to ano
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Xfinity Stream Website
This problem is not fixed. The bitrate is off and it makes it difficult to watch a fast paced hockey game. Please have the engineers look into the problem. ESPN+ and the Predators app is smooth, but I have to watch those live. I want to be able to us
Scripps Sports Poor Unwatchable Broadcast
Scripps Sports broadcast for Nashville Predators on channel 1028 is absolutely awful, unwatchable, skipping and stuttering.
Question
This problem is not fixed. The bitrate is off and it makes it difficult to watch a fast paced hockey game. Please have the engineers look into the problem. ESPN+ and the Predators app is smooth, but I have to watch those live. I want to be able to us
Scripps Sports Poor Unwatchable Broadcast
Scripps Sports broadcast for Nashville Predators on channel 1028 is absolutely awful, unwatchable, skipping and stuttering.
Question
My xfinity email address book automatically adds anyone that I send an email to ... In webmail, check to see if (gear icon) / Email Settings / Mail / Behavior / While sending, automatically collect contacts in the folder "Collected ad
email address book -unwanted additions
My xfinity email address book automatically adds anyone that I send an email to. I do not want this. I only want contacts that I specifically add to the address book. How do I stop this automatic addition?
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Letter of disconnection
My town needs a letter that services have been disconnected from my house.
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Customer Service
Well, it was fine for a couple of months, then this morning all of my filters were gone.. I cant keep remaking the list every couple of months. This is ridiculous. We pay a LOT of money each month for our services for this to keep happening. Fix this
Email filters getting deleted
About 2 days ago, all of my email filter rules got mysteriously deleted with no indication of what caused it. I remade all of them since I couldn't find a way to restore them. Fast forward to today, and they have disappeared again. Searching for this issue I found a recommendation about clearing the
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Fiber ground box replacement lid
The round lid to my in-ground fiber box is missing. How do I get a replacement?
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Devices and Equipment
Promo Period Ended
Hi, My name is Ian Zalewski and I have the 1G service from Xfinity at [Edited: "Personal Information"]. My monthly internet auto pay was $71.58 for the past 12 months, but my promo period ended and my monthly cost shot up to $102. Is there any current discounts/ promos / loyalty discounts that can b
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Billing
@bosoxgal Although this doesn't explain the 3000 error, does everyone in the group conversation have RCS enable to use RCS features such as read receipts, typing indicators, and high resolution media sharing. If RCS is not available, the messag
RCS no longer working
I can no longer utilize group chats as RCS has stopped working about a week or so ago. Tried several troubleshooting items such as clearing cache on messages app, I don't have an XCS app, so couldn't clear cache there. Re-started phone numerous times, turned off RCS for 4 days. My phone number in RC
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RCS stuck on connecting
My RCS chats have been working fine up to 5pm CST yesterday. Now the messages show unavailable, with an error code of 3000 and stuck on connecting. I tried many different troubleshooting ideas and nothing worked. Any advice?
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Network
15 hours worth of uncorrectables. And error messages [Image removal: "Personal Information"]
Uncorrectable errors and Critical messages in log
Had this issue about 6 months ago, cleared up but is back again. We lose layer3 during the day and have to power cycle the modem (Surfboard S34), I say layer3 because the connection indicator light on the modem shows connected but there's no IP traffic coming from upstream. Looking at the status I s
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Only impact is to RCS with group messages. I can still send/receive SMS/MMS just fine. No issues with data either. Everything else on the device is fully functional.
RCS no longer working
I can no longer utilize group chats as RCS has stopped working about a week or so ago. Tried several troubleshooting items such as clearing cache on messages app, I don't have an XCS app, so couldn't clear cache there. Re-started phone numerous times, turned off RCS for 4 days. My phone number in RC
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user_7txr1n, Hi! Thanks for reaching out. Thanks for letting us know what you’ve already tried. I know it’s frustrating to have RCS stuck on “Connecting,” especially when your group chats were working normally before. Since yo
rcs
The RCS group chats stopped working on my Galaxy A53 5G phone two weeks ago. I cannot send or receive RCS group chat messages. I have cleared the Cache and followed all suggestions in order to return back to the chats and I am still receiving the message- Connecting with the status code 3000, please
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@bosoxgal We'd be happy to help you figure out what's preventing RCS from connecting on your Pixel 7 Pro! We can see you've already put quite a bit of effort into troubleshooting, including clearing the Messages app cache, restarting your ph
RCS no longer working
I can no longer utilize group chats as RCS has stopped working about a week or so ago. Tried several troubleshooting items such as clearing cache on messages app, I don't have an XCS app, so couldn't clear cache there. Re-started phone numerous times, turned off RCS for 4 days. My phone number in RC
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Cancel appointment
I’m looking to cancel my upcoming appointment for Friday, October 16.
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I am having the same issue as the user 2quties just mentioned. Please advise.
Xfinity Stream not streaming
Doesn't matter which device, MacBook, iPhone, or LG Smart Web TV, Xfinity Stream is not streaming. Started this evening. Open it up but when I go to watch something I get the message unable to stream.
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RCS no longer working
I can no longer utilize group chats as RCS has stopped working about a week or so ago. Tried several troubleshooting items such as clearing cache on messages app, I don't have an XCS app, so couldn't clear cache there. Re-started phone numerous times, turned off RCS for 4 days. My phone number in RC
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Devices
user_1eg422 Alright, thanks for working with us and let us take a deeper look into this for you. Please send me a DM with your name and adress to get started. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the
Peacock Subscription
I recently moved and have a new Xfinity account number. My Peacock subscription is still linked to my old Xfinity account, and I need a backend agent to unlink/unbind my Peacock account from my old Xfinity account profile so I can activate it on my new one
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Xfinity Stream not loading shows
xfinity stream app is not loading live tv or recorded/dvr shows or searchable shows. i have deleted and reinstalled the app. I have checked my WiFi connection and Xfinity outages. it has been down since 10pm last night but worked fine earlier in the day.
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Xfinity Stream Website
This problem is not fixed. The bitrate is off and it makes it difficult to watch a fast paced hockey game. Please have the engineers look into the problem. ESPN+ and the Predators app is smooth, but I have to watch those live. I want to be able to us
ChrisXMan
commented
6 hours ago
to the conversation:
0
Scripps Sports Poor Unwatchable Broadcast
Scripps Sports broadcast for Nashville Predators on channel 1028 is absolutely awful, unwatchable, skipping and stuttering.
Question