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@XfinityAbel Fantastic... I'll do that right away!!!
Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4
Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo
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Hello @user_tmlt25, I am happy to assist with your issue and appreciate you giving me a chance to look into this. I would like to look at your account further so we can access your ticket information. If you could send our team a direct message with
Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4
Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo
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I must say I am jealous that you are going on a trip like that! I really want to go on a Cruise and visit Greece and have been talking about it for my fiancé and I honeymoon. Have you checked the link: https://www.xfinity.com/support/articles/
Europe travel
I will be traveling g to Europe. I will have wifi on the ship. While on land how can I use my phone for gps on land but not get roaming charges
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... I no longer see the migrate to yahoo option ... Does logging in to https://xfinityconnect.email.comcast.net/emailMigration work? If your account is ready to be migrated the page should say "You're invited to upgrade ..." and have a "Get started"
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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What do you see on the main page after logging in at https://www.xfinity.com/email ?
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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Unfortunately, I have been using this email and clicking on the link. I have cleared all browser history, cache and saved forms for both edge and firefox. Even though I click on the link in the email, I still go directly to my xfinity webmail.
Not able to get the Yahoo email migration page
When I login to connect.xfinity.com I am not able to get the Yahoo migration page. I did not migrate the first time the pop-up was displayed, instead I clicked through and went directly to my xfinity email. How do I get the migration page again? Regards Dale [Edited: "Personal Information"]
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@XfinityJon I followed your instructions and sent a long note to Xfinity Support. Hope I hear from you!
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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LingoPie won’t play videos while signed into XFINITY WiFi Network
Hello everyone! So I’m trying to watch videos using LingoPie (a steaming service app like Netflix but for language learners) and I keep getting an error message saying “Error something went wrong!”. Whenever I use my mobile data it works perfectly fine. I have been working with the LingoPie support
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Your Home Network
I had the same issue when I changed out my modem. Have you tried to remove the network from your printer and then use the app for your printer to re-add to the WiFi? That worked for me @user_53d31c
Epson 845 scanner will not work with upgraded XB10 gateway router
; printer does not connect to network since upgrade; scanner will not work
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@XfinityAbel Well from what I was told it would take 72hrs from the time the ticket was submitted for something to be done. I put the ticket in Tuesday so assumed/ hoping I would get some answers today.
Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4
Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo
Question
Hello there user_tmlt25. Thank you for your patience as we work to get this addressed for you. Please let us know when you receive an update. We'll be here to assist at that time. If a tech is needed, the agent who is working with you wi
Apartment Provided Internet (FIber) with Ruckus Access Point and Sonos Sub4
Hello, I just moved into an apartment that provides internet access via a wireless Ruckus Access Point. It is ceiling mounted. I have a Sonos Ultra Arc Soundbar and Sonis Sub4 woofer. The Soundbar works fine, however when I try to add Sub to the sound bar (Sonos Arc) it will not work. I did some goo
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Remove logo from screen
How do I remove the Xfinity X1/1080 P logo from the upper corner of my TV screen?
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X1
@user_051ce4 We want to thank you for reaching out to our Xfinity Forums site for support with your concern. We are glad we were able to resolve your issue! Never hesitate to create another public post for any of your future account and service needs
Peacock Activation Issue
To whom it may concern, I have tried to active my Peacock Premium subscription through the Peacock/Netflix/Apple stream package through Xfinity. I have now tried three separate emails. I have entered a password of my choosing, name, gender, birth year, and home zip code. After I I entered all that i
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Xfinity keeps asking me to return equipment they never gave me
Hello! I canceled my Xfinity internet services. I keep getting emails/texts asking me to return a cable equipment not received. I was using my own modem/router. Pls help :(
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Customer Service
user_78rl1u, Hi there! Thanks for taking the time out of your Friday to reach out. I would have the same concern with this delivery issue if I were in your shoes, especially with something as important as your security cameras. I know how frustrating
XfinityGabriel
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UPS package says delivered but i have not received anything yet.
I was expecting some xfinity equipment and I was keeping track of the tracking number, it said delivered when it was not. It said it was placed in the front door but there was nothing there. It was suppose to be some security cameras.
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