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add me to the list of audio problems with the "DVR" hosted by Xfinity. A few details - we do not have Xfinity internet. We have a standard TV plan with two set top boxes and DVR service. We do have increased storage for DVR content (300mb I think). W

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DVR recording audio drops in and out on TV Box

DVR recording audio drops in and out on TV Box. My cable box updates and restarts daily. We do not experience audio issues while watching live shows or on demand shows. Audio only drops in and out while watching DVR recordings. I downloaded Xfinity streaming APP to my cell phone, watched same record

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Stinks is an understatement! Did any actual users review this prior to releasing the updated app?  

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Why did Comcast feel the need to break (I mean update) the Streaming App?

Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to

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It's not an issue of having trouble; the new app has lost almost all functionality as most features are either missing or poorly implemented.

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7 hours ago

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Update Stream App on TV is missing filters!

Super frustrating that in the new UX on Stream App all filters have been lost, in addition to that Favorites have also been lost. Overall the updated UX that was pushed out last few days is overwhelming negative. We need filters and favorites back on the App.

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I need to make an appointment

I am having trouble with connecting with you guys to make an appointment.

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Agree fully. New app is terrible and they have taken away ALL useful funcionality.

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7 hours ago

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Recently upgraded Xfinity Stream App on TV lost functionality

I believe others are posting this same issue. My TV recently forced me to upgrade the Xfinity Stream App. After install I had to re-authenticate. All went well, I was able to go view live TV, see my recordings, etc... HOWEVER, I lost ability to FILTER and also lost FAVORITES. I can still see and vie

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Upload stuck at ~5 Mbps since neighborhood node work: no OFDMA upstream on MB8611

Gigabit plan, customer-owned Motorola MB8611. Downstream is fine (32 SC-QAM channels plus OFDM locked, SNR ~43 dB, ~600 Mbps), but upload tests at ~5 Mbps on a wired connection with nothing else running. Modem shows 4 SC-QAM upstream channels locked at 48–50 dBmV and no OFDMA upstream channel. This

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Cast to TV

Why is my cast to TV different since last night and now it's making sign into Xfinity on my phone and not just transferring right to TV

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@Rick_09357, I’m sorry the confirmation didn’t give you the information you were looking for. Since you specifically requested an XG1v4 to replace your XG2v2-P, it’s completely reasonable to want to verify that before the equipment

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Order information

I tried to order an XG1v4 TV set-top box with a coax connection to be shipped to me to replace an existing XG2v2-P box via chat. I was connected to an agent in India with marginal English ability. Apparently something was ordered since I received an email that my order is confirmed with a link to "C

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How to cancel home security service if never got set up

How do I cancel my home security service. I never got the equipment installed. I’ve been paying a bill For something I don’t use

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Okay, yeah I think the report with the truck number should be enough for you guys to investigate. Thank you for listening to my concerns.

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Reckless Driver

Good morning, im writing to let you know that driver 190675 in Lewiston, ME is very reckless driver. This isn’t my first encounter with this truck, we drive the same stretch of route 196 daily and the individual constantly speeds, cuts off other drivers, intimidates and tailgates people on the road.

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Xfinity stream app update on lg tv

This update gas got to be one of the worst! (11/9/2026) Absolutely frustrating enouph to consider changing services. Lost the ability to view only favorite channels. Now i have to scroll through every channel to get to what I want to watch, even the replica channels. Please change this or give an op

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@user_aakcbb That's great to hear. Thank you for sharing your resolution.

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Existing CableCARD dropped pairing - need Data ID updated by Tier 2 specialist

I have an existing, active Motorola CableCARD on my account that dropped cryptographic pairing, resulting in a V58 error. My other three CableCARDs work without issue. Phone queues are routing to general agents who do not have headend tool access.Phone support incorrectly told me to visit a store. I

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New Samsung TV streaming app is a step in the wrong direction

My XFinity streaming app on my Samsung TV updated itself today. The new app is not very good. Sadly. My initial list of gripes are: 1) I wasn't able to find my favorite channel list, or filter the massive list of available channels in any meaningful way. 2) Getting to the recently watched channels n

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[Edited: added additional sentiments] @Latoque I appreciate you moving this post, and bringing the billing concern to my attention. Hello, @user_f2zpzp thank you for reaching out over Xfinity Forums. When my billing increases I'm concerned also, an

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Why did my xfinity bill jump from $50 to $70/month

Why did my xfinity bill jump from $50 to $70/month? I’m a PhD student and got the $50 plan/month. Why did my bilk suddenly jump to $70? I haven’t received any notification for this? At least give me a chance to cancel the service instead of suddenly increasing the bill. This is not acceptable.

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Thank you for reaching out to our team about that transfer and promotion issue. I know how crazy any move can be, and I will be happy to look at the new account from here. In order for me to do that I will have to ask you to send me a direct message

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I'm being charged double what I am supposed to pay and for installation that should have been free

I recently moved and transferred service. Prior to doing the transfer online I called and was told my bill would stay the same and installation would be free. I signed up and received emails confirming the price for 12 months and free installation. A month after I moved I got a bill for roughly $220

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