Xfinity Community Forum

I can get my email by logging onto a web browser. You use the word "troubleshooting steps" as if it is a solution. It is not. Troubleshooting is a logical, step-by-step process used to find the root cause of a problem, fix it, and restore a devi

Soxvaritek33

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17 hours ago

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No emails are displayed when I use the Xfinity app on my Android phone

When I sign in to the Xfinity app on my phone, I don't see any of my emails. I sign in to the app and tap "Check email", then I am asked to sign in to my account again. I then get the message "We are now loading your email." It looks like my inbox is being displayed, but there are no emails. I've cl

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Same issue for me. Tired of paying for services that I am not receiving

user_65j4xs

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17 hours ago

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Issue: HBO Max Error APPS-04036 on Set Top Box

I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser

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Pardon me. @JET90 I did not properly word that question. When is the last time you've been able to access your email?

XfinityDemetrise

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17 hours ago

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Comcast email

Is my Comcast email closed? Can't seem to access it

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Same issue for me..tired of paying for services that I am not receiving

user_65j4xs

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17 hours ago

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Issue: HBO Max Error APPS-04036 on Set Top Box

I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser

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Please check my account ending in 1317. My bill for the last year has been $60.66 a month. My last emailed bill was $104.66. Please let me know if this is a mistake or what. Thank you C. Rankin

user_3765l3

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17 hours ago

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CHAT WITH AN LIVE AGENT

I have tried several times and over several days, but I am always unable to connect to a live agent regarding service plan.

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Hi there @user_aq2199 Thank you so much for reaching out on our Xfinity Community Forum about accessing your email. I'll be happy to assist. Are you trying to access your Comcast email address? If so, can you confirm when is the last tim

XfinityDemetrise

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17 hours ago

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comcast.net email

I cannot get my comcast.net email account to sync

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Complaint about on line chat support

Please see transcript below. Bottom line up front: At no time did I ask this agent to actually change my plan. In fact, several times I made it clear that I did not want to change my plan. But after we ended the chat and I downloaded , I received texts asking me to confirm a new order! Best case is

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Customer Service

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peacock help

I received an email about redeeming my peacock perk but it doesn't come up on the list when I am routed to the membership page. How can I activate it?

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Customer Service

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Today while I was i try to check mail

JET90

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17 hours ago

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Comcast email

Is my Comcast email closed? Can't seem to access it

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Hi there. Thank you so much for reaching out. I'll be happy to assist. Can you confirm when is the last time you've attempted to access your email?

XfinityDemetrise

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17 hours ago

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Comcast email

Is my Comcast email closed? Can't seem to access it

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Hi there @user_9l1lgy Thank you so much for reaching out on our Xfinity Community Forum about paying your balance and requesting a collection recall. I'll be happy to assist. Can you confirm if your account has already been sent over to a

XfinityDemetrise

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17 hours ago

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Payment of balance and collection recall

I am prepared to pay my full balance but need Executive Support Agent to initiate collection referral recall so it does not affect my credit.

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Same issue for me....

user_7deltp

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17 hours ago

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Issue: HBO Max Error APPS-04036 on Set Top Box

I was able to access HBO Max through my set top box until the weekend of July 18-19. Since then, every attempt to open HBO Max on the box results in error APPS-04036. I've confirmed the issue is isolated to the set top box: I can log into Xfinity and access HBO Max through my computer's web browser

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Comcast email

Is my Comcast email closed? Can't seem to access it

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Email

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user_3tamoe Hi there! Thanks for using our Forums and we are happy to work with you to help with those changes. If your contract is up next month it would be best to wait till then to avoid any additional charges. You can visit https://www.xfinity.co

XfinityJorge

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17 hours ago

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Cancel home phone

I would like to cancel my phone home . But there is no where to do that

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Xfinity Mobile not honoring their early upgrade plan.

So I started a mobile line cause it was an excellent deal. I signed up for the early upgrade. I didn't like my first phone so I exchanged it. They You're saying I upgraded it but it was an exchange. Not they wont honor the upgrade service I am paying for. I told them I just want to stop the service.

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Devices

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Payment of balance and collection recall

I am prepared to pay my full balance but need Executive Support Agent to initiate collection referral recall so it does not affect my credit.

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Billing

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user_8l07on Thanks for reaching out to let us know about the issue you are experiencing with your email. If you go to https://www.xfinity.com/email do you have any issues logging in or viewing your emal?

XfinityBrianH

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18 hours ago

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my comcast.net email stopped working and says my password is wrong

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user_45edhy thank you for using the Xfinity Community Forums page to reach out. Let's get your mobile device properly set up together. Firstly, what is the make and model of your mobile device? Dp you know if this is a device that uses an eSIM?

XfinityMarcus

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18 hours ago

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Phone transfer

I’m trying to figure out how to set up my phone with you guys

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Concern moved here to the E-mail help section.

EG

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18 hours ago

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Yahoo migration

Not receiving emails in my Yahoo account

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On the other hand my entire area has been down for hours every day this week no internet for several hours every day 9am to 5pm

user_u0n7et

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18 hours ago

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X class

My neighbor was just shipped the XB 10 modem but X class is not currently available in our neighborhood. Is it coming because they received that modem we’re on the same drop line divided by a splitter. I can’t seem to get answers from live chat I currently have the 2/250 plan

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