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user_jymnqs. Our team is here to help. If you could please send a direct chat message with your full name and complete service address to “Xfinity Support”, I'd be happy to look into this with you. To do so, click on the chat icon located
XB10 Wild goose chase!
Does the xb10 exist? I see people are getting them and setting them up. But for some reason customer service/support has sent me on this wild goose chase of trying and bing promised a xb10 and falling short. I have been shipped the wrong box (xb8) multiple times. Been to 5 stores in 4 different citi
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This is still unresolved and unsatisfactory.
XB10 Wild goose chase!
Does the xb10 exist? I see people are getting them and setting them up. But for some reason customer service/support has sent me on this wild goose chase of trying and bing promised a xb10 and falling short. I have been shipped the wrong box (xb8) multiple times. Been to 5 stores in 4 different citi
Question
Same thing all week. Constant screen freezes making Olympics unwatchable on Xfinity. My office has Direct and no issues. Tried restart, etc. and no difference. No other channel has issues either.
Why is only NBC that is freezing up???
Every few minutes NBC freezes and it impossible to watch the Winter Olympics. How can this be fixed?
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That's definitely odd as you should for sure have access to those statements all the same, but I appreciate you trying! In that case, please send us a direct message with your full name and full service address so we can look at your account directly
Statement history incomplete
My statement history page https://customer.xfinity.com/billing/services/statement/history shows links to statements from the current one back to "2024 Mar 23 - Apr 22", but the statements older than "2025 Apr 23 - May 22" cannot be displayed or downloaded; clicking the links does not open a new tab
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Thanks for letting us know. I watch TCM movies and noticed this issue.
Expiration Dates for movies from premium networks aren't being displayed.
I noticed last week that I can't see expiration dates for on demand movies. It's not a problem with any specific network. It happens for HBO, Showtime, Starz and MGM Plus. When I select "watch options," the expiration date is no longer there. I can see the year the movie was released, and the length
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As it turned out, I was shipped the WRONG box by the executive customer relations office. They overnighted the box, which was nice, but it turned out to be the same model that I currently have! I had some spare time this afternoon, so I made an appo
XG1v4 DVR Boxes Out of Stock at Local Xfinity Store
I have been trying to get an XG1v4 DVR box from my local Xfinity retail store. They have been out of stock the last three times I have visited, so I either end up with an older wired Version 3, which is non-4K, or a wireless version, XI6-T, which isn't as stable. The rep told me that they could orde
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so I'm going to be stuck with these programs forever?
UNCNU
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16 hours ago
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Removing recently watched programs
I recently watched a few Olympic replays on peacock via the peacock app on xfinity. there does not appear to be a way to remove them from the recently watched section. normally programs watched via an xfinity app can be removed by selecting the mark unwatched option, but these sporting events do not
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