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I would happily do that, but the issue is that I've been on with the "advanced support team" multiple times both online and on the phone, and it's the same process each time which typically ends with them creating a ticket and the process from my las
Why won't Xfinity help me activate my Disney+/Hulu Bundle?
I signed up for my Xfinity Internet service at the end of March. It came with two years of the Disney+/Hulu bundle included, however I have been having zero success in being able to access it. When I started trying to activate it, I would click on the link through the xfinity.com/yoursubscriptions p
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I just received a call as well… The individual on the line did provide some information about the account that would assumably require them to have or have gotten access to information related to the account. account holders full name, etc. W
Phishing Scam Suspicious Calls and Texts
I am receiving multiple calls a day from what appears to be a legitimate Xfinity number (888 266 2278), but they never leave me a voicemail. I also receive multiple text messages a day from a 266278 number: Example one - Your Xfinity account has a past due balance. Please pay your balance now to avo
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I need to report xfinity for fraud on my account.
In 2023 I requested service for xfinity mobile I never received the activation code so I called and canceled .Xfinity still choose to charge me 91.13 for something I never used or activated I have been asking for 3 years for someone to help take this off my account because I still use the WiFi servi
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Billing
@user_99v9zb I appreciate the confirmation. Since it's showing that it wants to charge, I'll need to reach out to our advanced support team, and since I'll need to gather some information we don't want here. Could you please send our team a direct m
Why won't Xfinity help me activate my Disney+/Hulu Bundle?
I signed up for my Xfinity Internet service at the end of March. It came with two years of the Disney+/Hulu bundle included, however I have been having zero success in being able to access it. When I started trying to activate it, I would click on the link through the xfinity.com/yoursubscriptions p
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Moving a cable utility/ service box.
The current location is very close to the house and we need to repair our patio. It needs a better location.
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Customer Service
I have tried to log into Disney+ with both emails associated with the account and I got the screen shown in the attached screenshot. Why is it that Xfinity's customer service model is to create a ticket, "address the issue", and close it without an
Why won't Xfinity help me activate my Disney+/Hulu Bundle?
I signed up for my Xfinity Internet service at the end of March. It came with two years of the Disney+/Hulu bundle included, however I have been having zero success in being able to access it. When I started trying to activate it, I would click on the link through the xfinity.com/yoursubscriptions p
Question
I have the same issue with my service with them and will be doing the same thing. I wouldn't recommend their service to anyone.
Xfinity support
I have been without internet and cable the past two days. I have been bounced around from AI Bot to AI bot and the earliest they will get a technician to my house is a week away. I work from home sometimes - I have nothing working no internet not cable - I can’t streams- I can’t use my security came
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ElizebethM, We appreciate you greatly for your paitence and time. To further assist with this, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the
How do I get repair service for cables line detaching from house and falling with 8 feet of ground.
Comcast cable has started detaching from house and is about 8 feet off the ground. How can I get someone to come repair?
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Internet service
Been without internet 2 days and customer service says they can't send a technician for 4 more days. Xfinity service is the worst I have had in years.
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Customer Service
I am happy we were able to get the details that the equipment has been fully removed off the account, @user_mlecg0! Please don't hesitate to reach out to us here on the Xfinity Forums, we are happy to help. Have a wonderful rest of your day.
equipment return emails
I returned my modem to the store in Layton, UT to the manager, Yo, on 5/31 however I'm still getting emails to return my equipment. He did not give me a receipt (unaware that I should have received one) but said if there are any issues to specifically mention his name. Contacting customer service vi
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Just checked again this morning - my Call History now also available again.
Xfinity Voice Sorry, but something went wrong. Please try again in a few minutes.
I get the subject message "Xfinity Voice Sorry, but something went wrong. Please try again in a few minutes." Its been more then a day now, still no change. I pulled the power plug out of my gateway, and plugged it back in. Once it was back up, still the same message.
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user_el4art, We appreciate your feedback. Take care.
Xfinity telephone number
Due to no live help, no phone number and a constant link run around, I am seeking alternate service providers. Terrible customer service. [Edited: "Solicitation"]
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Nope, not by you or any other "Official Employee" or robot. It is obvious Xfinity does not want callers, or their number would be readily available. Thankfully a "visitor" to your site did answer my question. Maybe Xfinity should hire her. She has t
Xfinity telephone number
Due to no live help, no phone number and a constant link run around, I am seeking alternate service providers. Terrible customer service. [Edited: "Solicitation"]
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So far internet and TVs are working. Thank you for responding so quickly. I have no luck trying to call.
How do I get repair service for cables line detaching from house and falling with 8 feet of ground.
Comcast cable has started detaching from house and is about 8 feet off the ground. How can I get someone to come repair?
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@user_jtrt43 read the forum posts for Pete’s sake! Take it in to a xfinity store. Or call customer service, sheesh.
XER10 - Enable Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have
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user_m6dpyf Hello, I'm so sorry to read of the trouble you are having with the internet service. I know that the internet supports almost all devices in our homes now, and it's vital for working. I would love to help out and see if we are able to fix
XfinityPaula
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Internet service
Been without internet 2 days and customer service says they can't send a technician for 4 more days. Xfinity service is the worst I have had in years.
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