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Hello @user_x2297, thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Ple
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
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user_mnt0kz Xfinity's agreement to carry NFL Network and NFL RedZone expired in April 2026. As a result, those channels are no longer available on Xfinity or Comcast Business, including through Xfinity Stream and On Demand. For more information abou
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Hi there Thank you so much for reaching out. I'll be happy to assist. To get started, please follow the steps below to send a direct message. @user_c750po How to Send Us a Direct Message: 1. Click "Sign In" if necessary. 2.&e
Wrong Pricing since Dec 2025
I signed up for a new plan in December 2025 by phone. Then I went on my account and found a cheaper plan, went on chat, received confirmation, but never received the cheaper plan. Although I called every month, I was told it was a glitch in the system, or yes, I see that, you are correct, and receiv
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Hi there @user_kw8bv3 , thank you for reaching out and for being a loyal Comcast/Xfinity customer for over 13 years. I can absolutely understand why this experience would be frustrating, especially after taking the time to carefully review the detail
Promised a Free xFi Pod During Renewal, Store Says It Cannot Be Provided
Hello, I have been a Comcast/Xfinity customer for over 13 years and recently renewed my Internet service after a lengthy chat with one of your representatives on July 26, 2026. Overall, much of the experience went well. My new XB8 Gateway was delivered the very next day, I installed it successfully,
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@Raydog1108 as a NY Jets fan now living in the Pacific NorthWest I totally understand how you feel, losing Redzone is going to make it tough to see any games. We still have time to come to an agreement before the season starts. If a new agreement wit
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Hello @user_lcp9on, thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Pl
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Hi there @jagusm89 Thank you so much for reaching out. I can assure you that is not the experience that we want for you as a valued Xfinity customer. NFL Network and NFL RedZone are no longer available on Xfinity due to the expiration of
NFL dispute
I have been a customer of Comcast/Xfiniti since 1990. I even live in the city where Comcast began many decades ago. I called Xfiniti to inquire where the dispute with NFL stood yesterday and was told they were no in discussion with the NFL network and didn’t care if I left xfiniti are not. A very ma
Question
Hi there @user_f0r0bt Thank you so much for reaching out. I can assure you that is not the experience that we want for you. NFL Network and NFL RedZone are no longer available on Xfinity due to the expiration of Comcast's agreement with Disney/ESPN,
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
user_vxfw4 I understand the frustration. After looking into this, I found that Xfinity's agreement to carry NFL Network and NFL RedZone expired in April 2026. As a result, those channels are no longer available on Xfinity or Comcast Business, includi
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Hi @FuriousAtStupidity,Thank you for detailing your recent experience and interactions with us. Our team is a corporate headquarters escalation team based stateside, and you'll find us working 7 days of the week from 6:00am to 1:00am est. I wish you
Terrible Customer Service + Technician didn't show for either appointment
I have had nothing but issues, since I opened an Xfinity Account. When I signed up on July 14, I essentially agreed to some sort of contract over the phone through some bizarre dial tone system. After which I never received a copy of the contract OR of my account number. Since then the main Xfinity
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Hello @user_c1qdmf Comcast is not offering refunds at this time. If a new agreement with Disney/ESPN, the owners of NFL Network and NFL RedZone, isn’t reached, the impact on current or future charges will be evaluated. There's still time before
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Good morning @user_slxpca, and thanks for reaching out to us on the community forums. Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Transferred service, same router, devices connect, no internet
Hi, I know this had been addressed, but I'm hoping to activate direct messaging. Moved to a new place, transferred service & kept the old equipment. Plugged it in, seems happy, devices connect automatically. Connected without internet. Rebooted everything, still no luck. Cell service is dodgy out he
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@user_e6q8fl Comcast is not offering a credit at this time. If a new agreement with Disney/ESPN, the owners of NFL Network and NFL RedZone, isn’t reached, the impact on current or future charges will be evaluated. For now NFL coverage is availa
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Promised a Free xFi Pod During Renewal, Store Says It Cannot Be Provided
Hello, I have been a Comcast/Xfinity customer for over 13 years and recently renewed my Internet service after a lengthy chat with one of your representatives on July 26, 2026. Overall, much of the experience went well. My new XB8 Gateway was delivered the very next day, I installed it successfully,
Question
Concern moved here to the E-mail help section for assistance.
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Help with hacked email?
My email was hacked. I have changed password. Checked rules. Done all I know to do. However not getting emails on that account still. I’m 74 and not real tech savvy but fair. I clearly see nothing wrong. My listed email had been changed to Gmail, but I fixed that. What else to do? Please help!
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