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how to activate my Peacock Premium Account

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Activate Peacock Premium

can't get my Peacock Premium account to come up

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Activate Peacock Premium

can't get my Peacock Premium account to come up

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@user_2wmt8v, thanks for taking the time to post on our Xfinity Community Forums page. Sorry to see there was trouble activating your SIM when you made the change to Xfinity Mobile. Certainly not the type of experience we want to provide. Were you ab

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Switch my phone to Xfinity - terrible experience

I switched my phone service to Xfinity today from Lyca, and the experience has been extremely frustrating. It has been more than four hours, and Xfinity still has not been able to activate my SIM. I spoke with multiple live agents, and each time I was transferred or the agent changed, but no one was

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Repeated request for IMAP password

Whenever I am traveling my email account keeps asking for my IMAP password but won’t accept it. Then I don’t get my email till I return home and have hundreds of emails

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Hello, user_1cb734, and welcome to the Xfinity Forums! Great question. I’m glad you asked! I know how frustrating it can be when certain areas of your home don’t get a strong WiFi signal. Depending on your home’s layout, building ma

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wi-fi home assessment

I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?

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I want to add comcast(yahoo) email to gmail account

POP/SMTP email servers I used before transitioning to Yahoo no longer work. Does Comcast have a solution? AT&T generates a SECURE MAIL KEY for a password. This is the Google instructions for AT&T: Step 1: Generate an AT&T Secure Mail Key Because AT&T requires extra security, you cannot use your regu

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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20 hours ago

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Change Account Ownership

Hi I am moving and would like to transfer my account to my remaining roommate. Same address. Please advise on how to do this.

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

20 hours ago

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wi-fi home assessment

I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?

Question

wi-fi home assessment

I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?

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@XfinityCliff​ Its up to date version 14 may 5 2025

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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Have you also checked to see if you're on the latest version of Android OS on the device?

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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gmail app and chrome browser don't know  version but I just updated 

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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Remove cable lines from exterior

We are no longer Xfinity customers and would like the lines from our house to the pole removed

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Hi user_a2id82! Thanks for taking the time to share this compliment on our Xfinity Forum. We would love to ensure we can share your compliment with Matthew. Can you please let us know which Xfinity Store location you visited? Thanks for your help!&

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Edited: Matthew

Thanks to Matthew, I was able to be in and out of the store very quickly with my new device in hand. I appreciate the service from the entire staff and overall it was a pleasant experience :)

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