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Guess what, gang!!! The Xfinity Stream app on the Amazon FireTV stick lists your favorites! Even when connected to your smart TV!
When I bought my smart TV, I quickly discovered that there's no such thing as an Amazon FireTV app. No big. I simply connected my FireTV stick to the back of my smart TV. When I access my FireTV stick from my smart TV, the FireTV home screen is identical to what it was on my old dumb TV. And so is t
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Xfinity Stream Website
First. Check their site for official info on any possible local outages here; https://www.xfinity.com/support/status https://www.xfinity.com/support/articles/check-service-outage Use a cell phone internet service, a public WiFi hotspot, or a
Internet Connection Down Modem Light Solid Orange
Overnight I lost Internet connection but not sure when, or what caused it, since I was online fairly late into the evening. This morning I tried to get help from Xfinity Assistant but that was a complete joke. Can't chat with it, only reply to basic yes/no prompts. After I rebooted the modem and sti
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When will we expect to get the next gen Internet?
In April, they made some network changes to the nodes and other things in our area. I noticed in June several houses around our area were upgraded to 2000/250 service, however we still haven't gotten this update. When will we expect to see that mid split in our area?
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Looking to cancel new xfinity home internet
Hello, I opened new xfinity home internet account. However I had to open a ticket to transfer my family’s mobile lines from my wife’s account to my account which was denied. I’m now looking to cancel the new account opened this week. Please help. Thanks
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YW ! And you may be able to connect the lines up to a MoCA-compatible splitter yourself. It's pretty straightforward. You'd just have to make sure that there aren't any incompatible splitters hidden in a wall or somewhere else. Good luck !
MoCA Home network setup
I would like to utilize my coax outlets throughout the house for home network. I guess I will need to install a MoCA POE filter and splitter in the coax cable box. I would like to know if xfinity tech can help me install those? I am using XB7 modem with bridge mode that connects to an Orbi router fo
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Looking to cancel new xfinity home internet
Hello, I opened new xfinity home internet account. However I had to open a ticket to transfer my family’s mobile lines from my wife’s account to my account which was denied. I’m now looking to cancel the new account opened this week. Please help. Thanks
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Customer Service
Thanks for the response and the error. It helps us more, have you tested out multiple comcast emails that are not getting them? I would like to ask if you made sure if they have any filters of any sort.
Gmail Emails to Multiple Comcast Addresses Rejected – 552 5.2.0 Prohibited by Policy
I'm having a recurring email delivery problem with my Gmail account. Until recently, I had no trouble sending emails to Comcast recipients. Suddenly, emails from this account started being rejected by Comcast, and the problem has continued. Here is what I've established: Emails from my Gmail account
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Yes, I understand they are sold out already. I'm saying I claimed both before they were sold out. They showed the codes and everything. However, when I went to "Your redeemed benefits," it did not show the two benefits so I couldn't retrieve the code
$10 Hunger Game and $10 Home Depot Gift Card
Hi, I redeemed the $10 Hunger Game and $10 Home Depot Gift Card. It said it went through successfully but I don't see them in the "Your redeemed benefits." I waited an hour thinking it's a loading issue but nothing has popped up yet. Can you help check? Thanks!
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That's good to know! Thanks!
MoCA Home network setup
I would like to utilize my coax outlets throughout the house for home network. I guess I will need to install a MoCA POE filter and splitter in the coax cable box. I would like to know if xfinity tech can help me install those? I am using XB7 modem with bridge mode that connects to an Orbi router fo
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@user_ny4a4t Thanks for reaching out to us via Forums. Yes, you're able to activate a "phone line" to have it assigned to your Apple Watch. Here's a link that shows all the information you're looking for https://www.xfinity.com/support/articles/smart
Can my child have an apple watch with a cellular plan without having a phone
I would like to get my child an apple watch with GPS + Cellular. Can we do this without getting him a phone? We have Xfinity Mobile as our carrier.
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Thank you for creating a post regarding the changes you'd like to make, @user_bb3wv4! Have you checked out our Plan Builder by chance? You may also try shopping Xfinity Deals online (just make sure to click "Sign in here" first), or simply log in to
Change to Internet Only Gig Plan
Change to Internet Only Gig Plan I've been a customer since November 2002 and I'm a Diamond member. I'd like to remove TV and Voice from my current plan and keep internet only. Current internet offers appear to be around $60/mo for Gig internet. I have my own Xfinity-compatible modem and use the Xfi
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It is clear that you didn't read my post. This is such a canned response. Rather than directing me to yet another dead end, what would be more helpful is to elevate these suggestions to your product/security/engineering team so there is an consorted
Frequent password resets required
In 2026, Xfinity has required me to change my password 15 times!!!!!! There is absolutely no reason why this should be happening. I have two step authentication and no one else has access to my cell phone. It is with me at ALL times in my pocket. When I change it, it CANNOT be any password I have ev
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dfakgaleog Thank you for reaching out! We do see both the Home Depot, and Hunger Games Xfinity Membership offer have been sold out already.
$10 Hunger Game and $10 Home Depot Gift Card
Hi, I redeemed the $10 Hunger Game and $10 Home Depot Gift Card. It said it went through successfully but I don't see them in the "Your redeemed benefits." I waited an hour thinking it's a loading issue but nothing has popped up yet. Can you help check? Thanks!
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Constant outages STILL
There are CONSTANT outages and no human to talk to me about it. Absolutely ridiculous. I work from home and depend on you for my livelihood. This is unacceptable.
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Customer Service
Internet Connection Down Modem Light Solid Orange
Overnight I lost Internet connection but not sure when, or what caused it, since I was online fairly late into the evening. This morning I tried to get help from Xfinity Assistant but that was a complete joke. Can't chat with it, only reply to basic yes/no prompts. After I rebooted the modem and sti
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Your Home Network
Okay I sent a direct message - thank you
Benefits
Just redeemed $10 Hunger Games movie pass and it immediately disappeared - not in active or offers. Anyone know why this may be?
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@pharmaiyub Thanks for reaching out to us via Forums. I would be more than happy to help get your mobile account sorted out. To be able to discuss account specifics, please send a direct message by clicking the chat icon in the upper right corner of
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Looking to cancel new xfinity home internet
Hello, I opened new xfinity home internet account. However I had to open a ticket to transfer my family’s mobile lines from my wife’s account to my account which was denied. I’m now looking to cancel the new account opened this week. Please help. Thanks
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