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@user_9c9s5d​ Comcast has suspended mandatory migration; it's now just an option.  Unfortunately, they don't tell anyone that.  I don't blame you and the others for being angry.  I don't know, but I have a feeling that Comcast wasn't

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yahoo email blocks domains

Why were we not told that yahoo blocks emails coming from domains they do not approve of? After decades of doing business with particular businesses, I am suddenly cut from businesses with particular domain names? They worked with comcast, there was never a hint they would not work with yahoo. At 71

Question

I did the steps sent and am waiting in the chat

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Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

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No NFL channel

Customers should get a credit for losing the NFL channel and the Red zone. If you don't have them back in time for the start of the season, I will be looking for alternative choices.

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Service outages

We are experiencing service outages 2 to 3 times a week. This is ridiculous. It has been going on for weeks. Let’s try something unique… send a human out here to resolve this before we move… enough is enough.

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user_7fwroj Let me take a look at the offer on my end to see if I can provide you with the details. Please send us a Direct Message with your full name and your full address. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessa

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Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

Question

As you can see the code never shows, so I cannot continue with the reward that I did get on time.

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Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

Question

Please see the second reward as part of my benefits. I did click on it in time. the first  screen shot I shared shows that the code never shows up. 

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Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

Question

It was not sold out. I was able to get it. It’s showing available on my account. Please see attached picture as the code was trying to be given but the code box was empty. Are you able to see the attached screen shot?

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Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

Question

Using that Direct Messaging for Xfinity Support was a bunch of bull. Just the same old run around. Like I said Frontier Fiber is looking good and Comcast doesn't care about their customers.

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How long to bury cable after replacement

The gas company cut through our Xfinity(Comcast) cable and Xfinity(Comcast) came replaced it and just left it on the ground since last month. Frontier Fiber for internet just came into our neighborhood and I am looking to switching. [Edited: "Personal Information"]

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Hey there, @user_7fwroj, thanks for reaching out through Xfinity Forums regarding your membership offer! We truly appreciate you being in the Xfinity family. Our offers are while supplies last, and this offer may be sold out. We drop new offers every

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Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

Question

Thank you for replying! I have sent a direct message with my information.

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Xfinity Rewards

I am supposed to be a Diamond tier with Xfinity as I have been with you all for 10+ years, however, I just moved and transferred my service a month ago. I don't know why, but I was given a new account instead of just having it transferred over like it was when I moved in the past. Unfortunately, wit

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user_wabwyu   We would need the customer to reach out on their fourms handle as it will cause some authentication issues.   

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Peacock issue- unlinking old accounts

I have a customer that is trying to activate his new Peacock subscription because its included in the Disney + Hulu streamsaver package with 1 GIG he just signed up for. He has an old peacock subscription as well that he did pay for. He needs to unlink the old account but we took him through all the

Question

Return shipping label

I had two separate boxes one with a balance,and the other just received. THERE is a block on my account for not returning equipment so I can get my refund from this recent order. I need a return shipping label,tracking#.So I can take and return in person.

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Hello @Renagain, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help get you your rewards tenure back to what it should be. Rest assured, I want to get this fixed for you as you are

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Xfinity Rewards

I am supposed to be a Diamond tier with Xfinity as I have been with you all for 10+ years, however, I just moved and transferred my service a month ago. I don't know why, but I was given a new account instead of just having it transferred over like it was when I moved in the past. Unfortunately, wit

Question

user_Maryland Thank you for checking for me. Please use this link: https://www.xfinity.com/support/articles/update-account-preferences to view the primary Email address you have on file with your account. Does that match the Email inbox that you chec

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Xfinity Membership Nascar All Star Races Tickets Code

I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .

Question

Xfinity Rewards

I am supposed to be a Diamond tier with Xfinity as I have been with you all for 10+ years, however, I just moved and transferred my service a month ago. I don't know why, but I was given a new account instead of just having it transferred over like it was when I moved in the past. Unfortunately, wit

Question

10

1

0

Xfinity nascar ticket redemption

Hello! I clicked to get the two free tickets to the Nascar all star race in Dover. The reward was new today. When I go to redeem to purchase the tickets my code box is empty! Can someone please reach out to help?

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No. I have not been getting any emails for anything I have redeemed

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Xfinity Membership Nascar All Star Races Tickets Code

I redeemed the Xfinity Membership offer for 2 Nascar All Star Race tickets today. And the offer shows up in my redeemed offers. But the code is blank - there is nothing for me to enter in the redemption site. Any assistance? This was an offer for 2 tickets - not a sweepstakes .

Question

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