I am writing to formally complain about the removal of Scripps network channels from my Xfinity television package while my monthly bill remains unchanged. This situation is unacceptable. I am being charged for a level of service that Xfinity is no longer providing. The channels that were part of my

Losing local station owned by scripps is a big deal. Xfinity customers are always having their bills increased outside of contracts with owner stations. I just switched to a cheaper package after last increase. Now you’re taking away channels. I see no incentive to stay any longer.

Been Dealing with issue for well over a year. Frequent internet drops, high latency. Rebooting modem, entire network often does not fix issue and modem may not connect for hours(like it did several times yesterday. It rarely affects my two next door neighbors. everything may seem fine, all data from

I got the free Hulu/Disney+ bundle and want to upgrade to Hulu with no ads and pay the difference. The Xfinity site tells me to go to Disney+, Disney+ tells me to go to Xfinity and neither customer service has been helpful. This page says I can make this change: https://www.xfinity.com/support/artic

Hello, I am seeking assistance with intermittent connectivity drops and high packet loss on my Netgear Nighthawk CM3000. I am located in a Massachusetts market that recently underwent the "Next Generation" network upgrade (Mid-Split/High-Split). The Issue: Despite a recent technician visit confirmin

Xfinity rep on the phone told told me that he was canceling my xfinity services. He gave me the upgrade spiel. I declined. He put me on hold, told me that he would come back and tell me what my final prorated bill was. After 1/2 hour, nothing. He obviously disconnected intentionally. There is still

Hello I need to obtain my internet billing history from the entire year of 2023 my email is [Edited: Personal Information] [Edited: Personal Information] Account number: [Edited: Personal Information]