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@XfinityMichaelC test as well to see if I get a notification
Internet Tips
Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’
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This is a test reply to @user_89zzif
Internet Tips
Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’
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@XfinityThomasA there is no problem with my streaming up. I have to use that though often on certain shows on Fox News. Because the regular dvr recordings our interrupted scrambled and often go back to your recording list. And I have to restart them
Fox News DVR recordings always defective?
Use Xfinity Stream App on your TV like in a Samsung etc to watch your ruined daily recordings by Xfinity [Edited: "Political"] as so far they cannot sabotage those. My DVR recordings are [Edited: "Language"] up in 3 alternate ways for years after many tries to fix. If Xfinity gets their Pacifica, Ca
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Paramount Plus
I have Paramount Plus as part of my bundle with Xfinity and can view it with my X1 remote, but I don't seem to able to access it with a Paramount Plus app? Is that just not possible? Xfinity does not show up on Paramount Plus in their provider list to validate subscritpion.
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Channels and Programming
@user_2bd4qw Thanks for reaching out to us, we do apologize for any inconvenience you're experiencing. This link https://www.xfinity.com/support/articles/returning-your-equipment has great information on how you can return the Xfinity equipment at th
Ex's Account
My ex moved out at the end of October and left all his accounts set up at my house and stopped paying on them but didn't bother to cancel them. Well now his Xfinity is suspended because it's too expensive for me on top of all the other bills. Is there somewhere I can send or drop off his Xfinity equ
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No support from xfinity customer care at all.
I am not getting the internet speed that I paid for. Not able to work, stream, or even properly make phone calls. The chatbot keeps going in circles, never connects me with any agent, there is no contact number to get in touch with. I am just purely paying money out of my pocket with 0 help from xfi
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Customer Service
I am in urgent need of assistance from a manager.
Our experience with Xfinity Mobile has been completely unacceptable. We are one week into service and still do not have a fully functioning mobile phone. This is especially concerning because the phone is for my 80-year-old mother, who needs a reliable device for daily use and safety. I have made mu
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Devices
@user_jmqe3w We want to thank you for reaching out on the Community Forum for support with your account. We are glad we were able to help update your account. Never hesitate to create another public post for any of your future account and service nee
Add a family member's name to bill
Hello, I need to add my brother's name to my statement. I chatted with a customer rep last week and was told done. But today I checked with another agent. And i was told my brother's name was only added as a primary user and wouldn't show up on the statement. Can someone help me?
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@BobOoh Yeah, I can't get it to proceed in any way other than by porting a number, which I don't have one to port. I'd love to call but haven't found a number. I guess I'll dig harder now that I know one exists.
Mobile Activation Mess
I feel like there are about 3 people that work at this company, with the efforts they put into keeping a huge wall of separation between customers and support. I just tried to activate my new mobile line. No easy feat given the fact that the QR code that came with the phone actually directed me to a
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Ex's Account
My ex moved out at the end of October and left all his accounts set up at my house and stopped paying on them but didn't bother to cancel them. Well now his Xfinity is suspended because it's too expensive for me on top of all the other bills. Is there somewhere I can send or drop off his Xfinity equ
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Customer Service
user_0jvu12 Good morning, I am so glad you provided that public update so that I would also be updated. I see that our team sent you a response yesterday via direct message. Can you please respond there so we can assist? To send a
Billing Error/Fraud charge Xfinity Mobile
Purchased a new iPhone and paid in full. It took a month to arrive, charges verified on credit card. The following month I was charged $50 for a phone payment. After an exhaustive chat message (which I saved the transcript) I was credited $50 and the commitment was made to ensure the problem was fix
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Terrible Internet Connectivity
My internet is constantly just not working. It still says there is internet but it is incredibly slow and will not load anything. and the fact that you cannot speak to a live agent with this company is absolutely ridiculous. as soon as this pay period is over, i will be switching companies.
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Your Home Network
user_et7x3k I would be reaching out if I were in your shoes too. Our team is happy to investigate the ticket that was submitted and provide you with the correct resolution. Please send us your address via our DM. Then we can verify your account and g
Urgent property damage
Hello, Claim Number [Edited: "Personal Information"] This message serves as my final escalation request regarding unresolved property damage caused during a Comcast service visit. On 11/20/2025 , Comcast technicians performed cable line repairs at my home. Immediately following this visit, I discove
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As an update - I went through the exhaustive process of calling (first month this happened on chat - saved chat, this time with a call - recorded the call) Got the exact same experience. Correcting the issue, will never happen again, crediting accoun
Billing Error/Fraud charge Xfinity Mobile
Purchased a new iPhone and paid in full. It took a month to arrive, charges verified on credit card. The following month I was charged $50 for a phone payment. After an exhaustive chat message (which I saved the transcript) I was credited $50 and the commitment was made to ensure the problem was fix
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Yes, free or not free are the usual options. And when the product is free, you are the product. An option to tame an ad-laden thing like yahoo mail is to use an email client like Thunderbird. Not only does it avoid web ads, but your user inte
E-mail migration
I never received an e-mail from Comcast notifying me to make this change. I did receive an e-mail in August 2025 about it that said I would get an e-mail in 30 days that I never received. Yesterday I was pushed, but the system to make this migration, and I did so. I can access my e-mail on the yahoo
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terrible for signing in me email
user_rifg5g
commented
16 hours ago
to the conversation:
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0
sign in to Comcast.net email
Can't sign in to Comcast.net email
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