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Now it makes sense. Thank you very much!
XBT-8 MoCA installation
My upstairs has a very weak wifi signal. House is wired with coax through out. I don'y understand if I only need 1 MoCA adapter for 1 room, where does it go? How does the router get a signal to the coax running upstairs? PoE filter installed already.
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@rschap1 I understand how frustrating this has been. Our team is happy to assist you, however we do need to complete the authentication for your account in order to continue. I've sent you a reply via the DM you sent and am awaiting your response to
Outage each evening same time(s) BUSY time(s)
For a few years now :( every evening about 9:30-10 pm EST our internet cuts out and becomes intermittently connected on and off. Xfinity has sent multiple techs and each finds a fault the the last one caused and should be all set now. Nothing improves. Call and Xfinity says service is fine. YEARS ag
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So the router works backwards through the coax to the splitter? It transmits the MoCA signal along its coax line, so yes. Note that modems are constantly sending signals "backwards", but we usually call those signals "upstream" or "upload",
XBT-8 MoCA installation
My upstairs has a very weak wifi signal. House is wired with coax through out. I don'y understand if I only need 1 MoCA adapter for 1 room, where does it go? How does the router get a signal to the coax running upstairs? PoE filter installed already.
Question
Been connecting with the FCC. Hopefully Xfinity won't waste as much of their time as they have mine.
Outage each evening same time(s) BUSY time(s)
For a few years now :( every evening about 9:30-10 pm EST our internet cuts out and becomes intermittently connected on and off. Xfinity has sent multiple techs and each finds a fault the the last one caused and should be all set now. Nothing improves. Call and Xfinity says service is fine. YEARS ag
Question
Been dealing with upstream issues with Xfinity for over a year - screen sharing + camera kills my upload. Looking for insight.
Hey everyone - hoping someone here has seen this before because I’m pretty stuck at this point. For over a year now, I’ve had a very specific issue with Xfinity: the moment I start screen sharing + I turn on my camera on Zoom, Meet, Teams, Huddle, or ANY call, my upload falls apart. Calls become cho
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Your Home Network
Two separate issues. Xfinity failure to launch Prime Video needs support from Xfinity. But, for audio from your Samsung TV apps, check the set to see whether the audio output has changed to TV speakers.
Prime Video not launching with Xfinity app
Problem started last month... If I speak into my Xfinity remote to open Prime Video, it launches with typical blue screen Prime Video logo and 3 white dots on the bottom. After a couple of minutes the 3 dots/logo disappear but the blue screen stays and does not go away. Prime Video doesn't launch. I
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I'm having the same problem with my XB10 gateway being in bridge mode. In bridge mode, the app does not have a "View Wi-Fi equipment" option, therefore you can't get to any Advanced Settings option. When the gateway is in Bridge mode, there is
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
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My XB10 router is in bridge mode, which you could only do through the web interface. When the gateway is in bridge mode, the app does not provide the option to enable the web Admin tool.
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
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@eg7789 Unfortunately, this does not work if your gateway is in Bridge mode. There is no option to "View WiFi Equipment".
Can't access gateway login page at 10.0.0.1
Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus
Question
So the router works backwards through the coax to the splitter?
XBT-8 MoCA installation
My upstairs has a very weak wifi signal. House is wired with coax through out. I don'y understand if I only need 1 MoCA adapter for 1 room, where does it go? How does the router get a signal to the coax running upstairs? PoE filter installed already.
Question
... I just don't understand how MoCA can work with 1 incoming coax to the router. If the coax line from the outside drop connects directly to the Comcast/Xfinity gateway, it can't. MoCA isn't magic and it isn't wireless. The coax line would need t
XBT-8 MoCA installation
My upstairs has a very weak wifi signal. House is wired with coax through out. I don'y understand if I only need 1 MoCA adapter for 1 room, where does it go? How does the router get a signal to the coax running upstairs? PoE filter installed already.
Question
A cable has been running across my front yard for 8 months now. When will this be resolved?
BURY CABLE
We had our service installed a couple of weeks ago but nobody has come out to bury our cable. It’s running up the side of our driveway and across the yard which is causing problems since the weeds and grass can’t be cut until the cable is buried. I’ve tried calling the customer service number multip
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Yes all of the above
Comcast email login
Why can’t I log in to my Comcast email account. I was prompted to change the password and it’s still not working.
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Hey @user_fb9492 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the new DVR box and phone. I would be more than happy to offer my assistance lo
Poor support and customer service
Over the last year we have had two serious issues with Xfinity support and customer service. Earlier this year we had internet problems and it took several days, multiple calls, replaced equipment, and several tech visits to resolve. The last tech fixed it in about 10 minutes and said it was a simpl
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user_ys5ry4 Good morning, and thank you for reaching out to our Xfinity Forums Team! As @EG mentioned the ONT/ONU device cannot be used with a third party device. Was there a particular issue you are were experiencing that you decided to use your own
Switch from provided router/modem to my own
I tried going through Tier 1 support to reach Tier 2 or Advanced Repair to see if the CPE MAC (or maybe a different provisioning profile?) could be released. I have my own device that I want to connect directly to the Nokia ONT (or ONU), but Tier 1 can’t escalate to Advanced Repair unless their syst
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henryandniki Thanks for reaching out to us about the Peacock access issue on your devices. The login email for the Peacock would be the same as the Primary ID login for the account. To confirm, that is the email you are using on your mobile devices?
Unable to get Peacock access on other devices with xfinity
Hello, unable to access peacock on my other devices, when I log in with my xfinity log on- on peacock it recognizes the email address but not the password. the xfinity log- says that peacock is activated but it won’t allow access when I’m on my iPad, only thought the tv set cable box. Please advise.
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I have had Comcast email for 36 years I quit Comcast because of financial reasons but always had the Comcast. Net email I am Back with Comcast data and WiFi and internet now I cannot login to my Comcast. Net email which everyone in my circle has incl
Comcast email login
Why can’t I log in to my Comcast email account. I was prompted to change the password and it’s still not working.
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... Arris SB8200. ... Gigabit X2 2100Mbps down, and 300Mbps up. ... The SB8200 is not compatible with Gigabit internet service. Comcast/Xfinity rates it for wired download speeds "up
BruceW
commented
23 hours ago
to the conversation:
1
Horrible internet speeds for my plan.
Hi, so my current Router and Modem combo are a TP-Link Archer BE550 and an Arris SB8200. My current wifi plan is the Gigabit X2 which offers up to 2100Mbps down, and 300Mbps up. I know with my current setup I won't be receiving the full benefits, BUT, I should not be seeing only 500-600Mps down and
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