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Good evening Stan916 thanks so much for reaching out here with these concerns here on our Xfinity Forum! Is this issue still present at your address?
Outage
TV has been out for 45 minutes and no one at xfinity will answer the phone. Keeps telling me it has calling restrictions and cannot connect. Then they wonder why they are losing customers.
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Technical Difficulties
I’m trying to add a line to my account. When it’s time to add the phone to cart I get a message that says “Sorry, looks like we are having technical difficulties” I have tried adding the line through the xfinity app and through xfinity website.
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Plan
Good day user_udyc07! I appreciate you connecting with us in our community regarding your services, and we're here to help! I know how frustrating it can be to have your services interrupted out of nowhere when you need them most, but luckily our loc
Tv connection
We have no tv connection at the current time. Is this something xfinity is currently trying to resolve? We're in Joliet, Il
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Thank you @user_4b7vte for posting your concerns on our Xfinity Community forums. We are aware of a national service issue affecting Xfinity TV services. Please check for updates on our Xfinity Status Map. If you are reaching out in regard
I have most of the service back. I have been unable to contact anyone by phone for over an hour. Unacceptable
None of the phone #'s listed for you have not been working. This is not acceptable.
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Thank you for reaching out here. There was a known issue that was causing those problems. Service disruption was a result of network-related issues that impacted several internal systems. The issue has been identified and resolved, and services shoul
Customer service phone number not working
My internet and cable services are not working. I tried calling the support phone number and it will not go connect. I have received different messages-one of which says to dial *611, that doesn’t work either. What is going on with xfinity/comcast today?
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BACK ON,ALL IS WELL AGAIN,LOL
Cable is out in my neighborhood
Neighborhood cable is out and I cannot connect to anyone at xfinity. If I call the service number it says the wireless customer I called is not available at this time and the website is useless
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Hi, @user_dtlx1o! Thanks for reaching out about your TV service. We are happy to further assist with your service. Are you seeing a certain error code or message on the screen?
My cable services
Your turn my cable off y'all been overcharging me for the last two and a half years and I want to know why y'all turn my cable off and also if y'all don't restore my cable right and you're using my house for your wiring come get your wire in the off my house
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Hey @user_5akdbd are you still experiencing issues at this time? How are you accessing your email? Fastest fix may be to remove and re-add the account Outlook → Settings → Accounts → remove → add again
Outlook Mac stopped getting emails today
I was 'forced' to switch from the legacy outlook to the new one yesterday. I received emails yesterday after the switch and this morning and now I am not getting any emails in or out. What could have happened?
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Thank you. I am going to copy and paste what you shared in an email and send it his way for more info.
all recent contacts missing after migrating to yahoo
Hello, I migrated to yahoo mail and all was well. I then had trouble sending text message from my iphone to my new email (I was using ...@comcast.net. I read somwhere to delete the comcsat email account from my phone which I did..... I was then able to get my email messages. However, since I did tha
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@XfinitySeth this is actually my account. Where can I pm you?
Promotion Ineligible due to Store Agent bypassing Port-in process
Hello, I am seeking assistance regarding a missing $500 promotional credit for my Xfinity Mobile line. When I purchased my device, I signed up for a promotion that required porting in a phone number from another carrier. To fulfill this requirement, I purchased a number from NumberBarn and initiat
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@user_uifybz Thanks for reaching out to us about your TV service interruption. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Could you check your TV service? It shows the outage is
Internet Outage?
Is there currently an internet outage in my area?? my TV is not working. Monday June 22, 2026 at 1:00 pm
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Hello @user_dklupi and thanks for reaching out with your concerns to our Xfinity Community forums. Are you having trouble with all of your services or just TV and Streaming? If it is just TV and Streaming, We are aware of a national service issu
My xfinity service
I've tried almost everything I've reset the computer tower.I've reset the television.I've did everything that I could possibly do.I can't even get your phone number to work.It rings once and hangs up.Is there something going on that?I can't get a hold or get out to anyone
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@user_o24xw3 Thanks for reaching out to us about your TV service interruption. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. Could you check your TV service? It shows the outage is
Internet Outage?
Is there currently an internet outage in my area?? my TV is not working. Monday June 22, 2026 at 1:00 pm
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Hi @user_9l0hjx, thank you for posting on our Xfinity Community Forum! Have you tried to gain help through our App using Xfinity Assistant any help with troubleshooting? A few quick things to check: Make sure the TV or remote isn’t muted (try
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Tv service
No volume on television
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