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Xfinity damaged my sprinkler system.
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
Question
@EG - you've probably helped me with all I needed. I did not know about this amplifier that will work across all the mid-split channels. I think I have a plan now - where I'll get a Broadcom-based modem from Xfinity's list and if there are issues s
Stable, robust and low-latency user-owned modem for 300/40 Mbps service ?
Hello, I'm looking to get a new low-latency and stable modem for my 300/40 Mbps service - and the key property of the modem I'm looking for is rock-solid stability with Xfinity's service, where I don't have to periodically reboot it or otherwise deal with it. Especially with my plan having no data c
Question
No. But it all magically started working again about 6 hours later, with me doing nothing. Called the Customer Assurance number (which is just about impossible to find -- it's 888-565-4329, in csse anyone else here may need it) and spoke with someone
email password correct but I can't send or receive
email password correct but I can't send or receive. Xfinity made me change my password. I can login on their website but Thunderbird and other programs cannot, even though I am putting in the correct password.
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Cancellation
To Whom It May Concern at Xfinity, First, let me just say — what a *stunning* app you've built. The gradients are gorgeous. The animations are chef's kiss. It's just a shame that every single screen takes 3+ seconds to load. I can only assume your servers are running on S3 Glacier Deep Archive to ke
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Customer Service
Hello @user_fo6c2o thank you for reaching out on our community forum. I understand that can be very frustrating when you were expecting another price. I would love to take a look at everything for you. Please send us a direct message with
Xfinity does not honor an offer
Last month when my 12 month offer was about to expire I reached out to customer service and they offered me to stay on the same price with a better internet speed and some tv package, I explained I didn’t need any tv but they told me it was included on the price so I didn’t mind. This month I receiv
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Xfinity does not honor an offer
Last month when my 12 month offer was about to expire I reached out to customer service and they offered me to stay on the same price with a better internet speed and some tv package, I explained I didn’t need any tv but they told me it was included on the price so I didn’t mind. This month I receiv
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Billing
Hello @user_fo6c2o thank you for reaching out on our community forum. I understand that can be very frustrating when you were expecting another price. I would love to take a look at everything for you. Please send us a direct message with your full
File a complaint
I have been with Xfinity for decades, but over the past two years I have experienced consistently poor customer service. Each month, I was charged for services I was not using, including home phone and cable. Although representatives indicated that adjustments would be made, those adjustments never
Question
Last month when my 12 month offer was about to expire I reached out to customer service and they offered me to stay on the same price with a better internet speed and some tv package, I explained I didn’t need any tv but they told me it was included
File a complaint
I have been with Xfinity for decades, but over the past two years I have experienced consistently poor customer service. Each month, I was charged for services I was not using, including home phone and cable. Although representatives indicated that adjustments would be made, those adjustments never
Question
Hello @Quadro and thank you for posting your concern on our Xfinity Community Forums! To better assist you, please take a look at the following helpful document: https://www.xfinity.com/support/articles/yahoo-email-migration-overview. Per
Switching to Yahoo mail and can't even do it lol
It says xfinity is switching to yahoo mail, really don't see the point that, but when i tried to switch, and i put in my email nothing happens.
Question
Great question @user_607i2i! If you pay an itemized BTV Fee, you're eligible for a credit. Look for that adjustment to appear on your account starting May 1st or on your next billing cycle. Important update on your channel lineup
Contract
I'm so unhappy with Xfinity dropping ABC and not telling us in Knoxville TN. After 30 years, time to shop another provider.
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I would like to add my email account to my Comcast account. It says that it will not allow messages to come to my email
I tried Signing into my email account and it says it’s closed. How do I reopen it?
It says my email account has been closed how do I reopen it?
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Thanks for dropping by and reaching out here on the community forums, user_49b8ut! I'm sorry to hear that you've been reaching out without getting a fix. To get a better idea of what needs to be done to help, can you provide some details about the is
Ongoing unresolved issues
Ongoing unresolved mobile device and billing. Ongoing for over three weeks and continuing. Calling daily for 3 weeks continuously . Problems never resolved just always told to continue to weeks to resolve. But the day never comes.
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@XfinityQuemekia so will our service be discounted since we just renegotiated with these channels in the lineup?
Contract
I'm so unhappy with Xfinity dropping ABC and not telling us in Knoxville TN. After 30 years, time to shop another provider.
Question
Thank you for reaching out on our community forums @keneaise! This sounds like the Voicemail feature may have been removed or de‑provisioned, which can happen after an account change, service update, or feature reset. As an Immediate step you
Regain Voice Mail Access
My voice mail access has been removed. I need it reinstated. How do I do that? [Edited: All Caps]
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Is MoCa still supported with the XB10?
I just recently got the new XB10 and was looking into MoCa as a solution for the gap between gateway and devices in my house. The MoCa setting no longer appears in the gateway web portal, however, it is still accessible by manually navigating to moca.jst. The real problem comes when enabling the set
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Your Home Network
I called them that day also, still no one has came. I need my line fixed.
user_4tkx24
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Xfinity damaged my sprinkler system.
Xfinity accessed my yard to set up a neighbor’s service. They damaged my sprinkler system. I need it repaired immediately!
Question