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Retail Installment Contract
I want a copy of my purchase agreement for my pixel 10 pro And the payoff receipt Kyle [Edited: "Personal Information"]
Question
[EDIT: name and address] Note: This comment was created from a merged conversation originally titled Purchase agreement for my pixel 10 pro
Retail Installment Contract
I want a copy of my purchase agreement for my pixel 10 pro And the payoff receipt Kyle [Edited: "Personal Information"]
Question
user_c2y2b1 - Oh no! Ongoing service interruptions are frustrating, and that's certainly not the experience we want for you. The Xfinity app and the Status Center are great resources for the most up-to-date information regarding your services and any
Form isn’t working
When you put in the start date which is the 08-11-26 and the end date was 08-18-26 it keep but the start date in the end date
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Good afternoon, @user19137 . I'm sorry to hear you've been experiencing intermittent service issues, especially when this isn't typical for your area. We'd like to review what's been happening and check for any known network or construction-related i
Ongoing outage issues in neighborhood
How can I submit a complaint for poor network quality over the past few weeks. The internet keeps going out and this isn't typical. It seems to have started when some scheduled work was done in the area. An ETA on a long-term solution would be helpful. I'm not sure if it is related, but an electric
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So if it is possible now to stay with Xfinity, then it should be possible to move those of us unhappy with the Yahoo experience back to Xfinity... Does anyone have a decision-maker contact at corporate?
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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user_tyrdvy We would be happy to look into this further. Can you please send us a direct message with your full name and service address so we can take a closer look? How to send us a direct message: - Click
Device Payment Plan eligibility
I tried to upgrade my phone and am being told that I am not eligible for a Device Payment Plan. I have internet and 3 lines on mobile. Those 3 lines are all marked as Upgrade Eligible. What do I have to do upgrade my phone and the new phone be on a Device Payment Plan (DPP)?
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Yes the issue is still happening my internet keeps going out and coming back on
Form isn’t working
When you put in the start date which is the 08-11-26 and the end date was 08-18-26 it keep but the start date in the end date
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I just had a wonderful experience with Lamar regarding my account. He was genuinely doing everything that he could to resolve an issue that I had and he succeeded really a great guy and exemplary customer service thank you Lamar
Customer Service Praise
I had the most positive & impactful customer service experience this afternoon. You will have to forgive me but, I think the Woman's name was Cat? Or Katie? I truly apologize, but I do remember that she was working from Indiana! I received my Wi-fi upcoming statement as usual to my email & found tha
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My favorites are gone.
My favorites are all gone and I can’t get any support. Please help.
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Channels and Programming
@user_a81gxr We see your direct message already and will continue the interaction there. Please also note that sending unsolicited direct messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Publ
I need to talk to Xfinity about fiber.
I need to make a post to be able to DM a xfinity agent.
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For me, the issue ended up being: I needed to create an entire new account for the new service address. I would've expected it to just change the existing one. Basically it seems like adding and removing a house to your account, but they call it an
No service at new address
I scheduled my service to move yesterday. I installed the gateway at the new place and opened the Xfinity app. To my surprise, the app still had the old service address displayed and simply says my account is "disconnected". There appears to be no way to navigate in the app to activate the service a
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Hey @user_5le631 I'm so sorry for this inconvenience! You are right, we will need to make sure we schedule an appointment right away to get your services restored. In the meantime we do recommend using the Xfinity Hotspots to stay connected.
Severed outside internet cable — service completely down
My Xfinity internet service is completely down because the outside cable to my house may have been severed by people digging this morning. The damaged line needs to be repaired/replaced. Please advise how I can get a technician or line crew dispatched.
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Did Crunchyroll provide any ticket numbers or workarounds?
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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Thanks for the info but like so many other things regarding Xfinity people have to be self sufficient and figure things out for themselves. The poor agents aren’t supplied with information and are adrift with solutions that are a go-to but ineffectua
On screen tv guide stuck on quick tips
Can no longer access Favorite Channels on TV on screen guide as it is stuck on quick tips... Have done restarts, refreshes, etc. Any thoughts?
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
I need to talk to Xfinity about fiber.
I need to make a post to be able to DM a xfinity agent.
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Another lesson in why we test before we push to prod, right Xfinity? Who wrote your test scripts/test plan? Or do you even have QA anymore?
favorites disappeared from cable box but are still available in the app
The favorites have disappeared from cable box but are still available in the app. I have rebooted and performed a system refresh to no avail.
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Eds3rd Hello, are you still having issues with your device return?
XfinityVictor
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Lost trade in
Usps lost an s23 i shipped to xfinity on June 18th 2026. I cannot receive credit for my trade in due to the fact it has not been recieved . I have tried contacting usps and filing a lost mail claim to no avail. I have also been on the phone with xfinity representatives multiple times with no resolut
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