SiriusXM not working error APPS-04036

I have tested SiriusXM on my phone, on my Google Assistant, and on a Roku streaming TV, and have ZERO issues with using the app/service. This all is an issue with the X1 boxes in my house. 

I try to boot up SiriusXM and get an error of APPS-04036. No other services do this... Just this one app on the platform. I have tried restarting the boxes, the entire system, my gateway, cleared the data to require me to log back in.... The results are the same. 

I pay all this money for my services... Told that there's no promotions available... And I can't even use what I want? This is garbage... Please help me fix this.