I want to connect an external USB drive to my modem so I can use it for storage and backup. I know that the USB ports are unsupported and will not allow this.   However,  I can connect a computer via the Ethernet port to make the computer available on the network. If I have a USB to Ether

One of the USB ports on my gateway has stopped working. I use it to charge my iPhone and noticed it did not charge overnight. I tried a different cable and no charge. I move the cable to the other USB port and it works normally. Can I bring the gateway in to Comcast and exchange it? 

Is the USB-C port on the XB8 gateway funcitonal?

I have a coupe devices connected to my current Wifi modem and wondering if the Xfi gateway has usb ports.

Good afternoon, I am looking for some help. I started to use Xfinity's XB8 modem/router instead of my own XR1000 router due to latency issues. Since xfinity doesnt let you connect external hard drives directly through their modem I would like to connect my old XR1000 router with the USB as an exte

Will the Comcast Arris TG1682G allow you to use the usb ports to connect the USB cable from a printer and a hard disk to make them available on the wireless network?  If not, is this a Comcast firmware issue?  If I purchased my own compatible modem with USB  ports enabled would Comcast network setti

I recently had Xfinity service installed for the first time. The Ethernet cable connection between the modem and my desktop PC doesn't work. To get around this, I am currently using a USB WiFi adapter, and the adapter plugged into my USB port on my PC talks to the WiFi in the modem a few feet

I'm looking for information regarding the primary Drop bury Sub-contractor for Xfinity in Sussex County Delaware.

3 of the 5 sub email accounts I have under my main comcast email started having issues today. Inbox contents are not displayed. I get a "The provided login data to access mail server imap.comcast.net seem to be wrong. Please correct them."      I have gone into settings and email

Help! I moved several e-mails this morning from my in-box to sub-folders and the e-mails are now missing from the folders they were moved to. The e-mails are also not in the Trash, they are missing. I've logged out and back in, nothing found. I've also cleared the cache on my desktop computer and my

COMCAST/XFINITY installed a Commercial system for a neighbor. I do not have Commercial service. They ran the wire down my private road (7/10 of a mile) without any easement. (NONE). The company that does the easement work admitted they dropped the ball. The Installers admit they did the work without

My Xfinity router has 2 USB ports. When I insert my thumb drive into either of them my PC cannot view the files on it. How can I use view my files on my thumb drive? FYI, I am running Windows 10 Pro. Thank you, Dan

I've recently moved into a house that I'm renting and we have Xfinity home internet. I went to take a look at my electrical service panel one day to flip a breaker for working on the thermostat, and i found the ground wire for the Xfinity sub panel is attached to the front face of the main service p

I have a problem. Xfinity made us change our password on our main email account.  Now the sub accounts can't be accessed and we get an error message:  "ERROR-failed to load messages" and "ERROR-mail server imap.comcast.net denied connect attempt.  ALERT Temporarily blacklisted IP add

I just purchased and activated a new Arris Surfboard SB8200 this evening to replace an old SB6183. The main reason for my upgrade was that I was always getting errors in the previous modem's event log and lots of corrected and uncorrected data packets.  Figured a Docsis 3.1 modem might help.&n

I am getting a "not included in your package" error when I have the channels in my package.  This happens when I try to authenticate via the third app.  This happened before, and was resolved by doing a UDB Account refresh.  Is there anyone here that can do a UDB Account refresh?  Can a moderator re

I just swapped out the older xfi gateway with the new xfi gateway (Arris TG4482A). All of my devices had no problem reconnecting to the network except for a desktop with a Belkin wireless USB adapter.  It can see my neighbors networks, but not mine, it doesn't show as an available network.&nbs

Can someone tell me what the USB port on the back of the XG1v4 tv box is used for?