I recently activated Xfinity Stream as my TV provider and I use it through Apple TV. I have the current Xfinity Stream app and my Apple TV is updated to TVOs 18. I cannot rewind live tv on any channel. How do I fix this?

I need to reset my yahoo email password. When I request yahoo to send me a reset code, the email never arrives. Other emails send and arrive fine. It appears Comcast is blocking or filtering these emails. Please address this ASAP. MFA email requests are common, need to arrive, and in a timely manner

The app says needs attention. But no details on what it needs or how to fix it. No error codes or anything. There is a solid Red Light on the device and backup battery light is off. Signal is Strong and battery is 100%. I have removed device and added the device 4 times and it still says the same t

I went looking in the forums to see if there was an existing thread for my issue, but every thread I saw was the same issue, same work-around and then the thread was closed. Periodically our X1 TV box will not be able to rewind on live TV. While I know resetting the box works as a “work-around”, i d

We have Acorn TV through XFINITY. We can watch all episodes except Episode 2 of Season 1.  A search shows two different titles with the same synopsis but both require an additional payment.  This does not seem right to me.  It does not matter if I try to watch with XFINITY Stream on

The Xfinity streaming app has suddenly stopped working. I hadn't updated anything on my phone but it will not longer stream. I also could not sign out so I uninstalled and now I cannot sign back in. I am able to sign into my account on my laptop. Anyone else experience this and have the solution?

Startup Procedure Procedure Status Comment Acquire Downstream Channel 411000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK Security En

Hello, iv have had the same issue posted on this thread. My VPN constantly disconnects when working on my computer…. I notice this because I only need to connect to the von when working on my work computers the connection is very strong (600mbps or more) and IT has determined it is not the VPN after

What’s the fix action?

installed the new white modem I had a BLUE cable that goes from the back of the computer to the modem that was in position 2 on the back of the black modem on the new white modem, it doesn't fit into the top phone ports (outlined in white) so have it in port #2 (the 4 outlined in yellow) and there

Survey after chat session terminated early. I would like to direct message so that agent is credited for excellent service.

I am highly DISAPPOINTED with this company's response to it's customers and to this outage. We have received nothing but pushed back dates. I have seen no xfinity trucks, cars, nor people nowhere in the Augusta Ga community where I live working to restore service. You all have given your customers n

I have a down line blocking my driveway. I tried to report online but it will not allow me to do it. I have a handicap person in the house and I am unable to pull my car in the driveway.

Xfinity Stream app suddenly missing channels, links go to wrong channels, and many say that we don't have access. Says to login to Xfinity. But the login dialog doesn't go anywhere. This happens on two different TV's (i.e. two different Amazon Fire Sticks). Exact same thing on both.

Finally got through to a human on the phone. He was very nice but was unable to tell me anything of value. There is no information in the system as to why the outage is happening or when it will be back up. The lack of communication from Xfinity field teams to customer service is apparent and an obv

I don't think I've had a full week without any internet outages since I switched to Xfinity. Some are only a minute, but now they are getting longer. The most recent one has been over an hour now and seems like it has to do with upgrades which seem like they could've included an advanced warning. I

Why was the option to test the speed to your gateway removed? It feels like Xfinity is trying to hide the tools used by power users to manage their own network. There is another post by a different user a few months ago with the same observation and a copy paste from the FAQ's was posted in response

I signed up for hallmark+ via set top box. When I try to access Hallmark+ online, I can't because I don't have a Hallmark+ login SO... how do I access it on my laptop?  Am I better off canceling through Xfinity and subscribing via Hallmark?

We're experiencing ongoing issues with our internet connection during Microsoft Teams calls. We've followed the troubleshooting steps multiple times, including restarting the modem, gateway, and laptop, and reinstalling Microsoft Teams. I'm not using a VPN, and the problem doesn't occur when I'm on

Last Saturday (10/5) - my X1 main cable box with DVR stopped responding to the remote. After 2-3 hours communicating with Xfinity Assistant and then human chat - it was decided that I needed a new box.  A technician came on Monday (10/7) and installed a new box and gave me a new remote.