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Getting disconnected from Modern Warfare II (2022) servers every time my xfinity landline is answered

I am getting disconnected from Modern Warfare II (through Steam) servers every time my xfinity landline rings and is answered. No other internet applications are losing connections to their respective servers, only this game that I've encountered. I suspect this is an xfinity issue rather than an is

Question

 • Your Home Network

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phantom order

I ordered with the wrong address. I contacted customer service and they cancelled that order and made a new order. The new order was successful: I received my equipment and I have internet service. But then a couple weeks after that, I get new notifications that "my equipment was delivered" and aski

Question

 • Customer Service

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Xfinity Mobile coverage

I am going on a trip to Puerto Rico in the near future. Will using my xfinity phone cost me extra on my bill, is Puerto Rico in my home coverage area?

Question

 • Xfinity Mobile

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Xfinity App - Can't download for android in Google Play Store

Tried logging into App yesterday to unpause wifi for a device. Couldn't get into App, said I needed to update. Tried updating App, wouldn't work. Tried uninstalling and reinstalling the app, couldn't reinstall. My teenage son was able to download and install the Xfinity App fromthe Apple Store for

Question

 • Xfinity App

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Live TV delay

I have a newer generation 4K DVR Model AX014ANC and 4K Mini. I also have the 1GB modem. Similar to other customers my broadcast for live tv is delayed by 45-50 seconds in comparison to other non-Xfinity customers. The odd thing is that the Xfininty stream app is also 45-50 seconds ahead of my box br

Question

 • X1

841

13

No audio on newsmax

All other channels seem to work fine. Newsmax video is fine but no audio!

Question

 • Channels and Programming

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3

outages in saratoga ca

I have no internet for over a week and I am in 95070 area code. Can someone from xfinity explain what is the issue. I have never lost power in the storm, and my neighborhood has power since last Thursday. I had a 1Pm on 21st target time, now it has changed again.

Question

 • Your Home Network

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Closed

ANSWERED: How do I log into my Xfinity provided Modem?

​Question​ ​ ​ ​How do I log into my Xfinity modem so I can manage my home network?​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​***Created by our​​ ​​Community Users***​ ​ ​ ​ ​ ​With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool a

Articles

 • Internet

503.3K

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Xfinity Rewards website not loading

When I log into the rewards page it doesn't show me anything. I've tried on different browsers, computers, phones, incognito, in the app...everything. Is there an issue with my account or is there an issue with rewards website?

Question

 • Xfinity App

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Closed

ANSWERED: How to Connect to an Xfinity WiFi Hotspot

​​ ​ ​ ​​Question​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ ​​What are Xfinity Wifi Hotspots and how to connect to them?​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​​ ​​ ​ ​ ​​Answer​​ ​ ​ ​ ​ ​​ ​​ ​ ​ ​ ​ ​Xfinity​​ has millions of WiFi hotspots throughout our service area to make sure you’re always connected. These

Articles

 • Internet

130.1K

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I'm a comcast customer with ACP?

​Hi, I'm a comcast customer with ACP But, I'm not enrolled in Internet Essentials program so I can upgrade to Plus 100dn/10 up, am I missing something I now have 75dn/10up?...Thx_U​

Question

 • Customer Service

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Closed

ANSWERED: Activating your Xfinity xFi Gateway with the Xfinity xFi App

​​ ​ ​Let's activate your new Xfinity Internet/Xfinity Voice service if you rent an ​​Xfinity xFi Gateway​​!​ ​ ​ ​ ​ ​Notes:​ ​ ​ ​ ​ ​The xFi Fiber Gateway is only available via professional installation and cannot be activated using the Xfinity app.​ ​ ​ ​For ​​WiFi Ready Apartments​​ with ​​pre

Articles

 • Internet

59.4K

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Property Damage Claim - getting the run around

We have tried contacting comcast support several times due to damage to our sewer pipe when a new line was installed to our neighbors house and they had to drill under our property and driveway to install it. In the process they drilled through our sewer line and now we have a large outstanding bill

Question

 • Customer Service

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Closed

ANSWERED: How to view and change your Xfinity Wifi network name and password?

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​How do I find my WiFi network and password?​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how. Before you begi

Articles

 • Internet

31.4K

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Suspicious texts

Got 2 texts from 266278 about setting up a time for a tech to come to my address to troubleshoot a problem with my wifi. The text said the problem had been detected; I reported no problem. I know 266278 is the xfinity text number but spoofing is for real and I’m not trying to get caught up in any sh

Question

 • Customer Service

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Closed

ANSWERED: How to simplify your Xfinity WiFi

​ ​ ​Xfinity xFi ​​Gateways are all-in-one devices that deliver whole-home WiFi coverage, fast internet speed and the ability to control your home network — for the ultimate connected experience.​ ​ ​ ​ ​ ​Earlier generations of xFi Gateways are "dual band," meaning that they broadcast two se

Articles

 • Internet

17.7K

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Netgear c6900 Wi-Fi suddenly not working

Saw this topic asked in the past, but no real resolution. Netgear is not going to help me.  Why is Wi-Fi suddenly not detected on my router?

Question

 • Your Home Network

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unlock phone

I have had the worst experience with Xfinity and would never recommend their service to anyone. I had to switch providers because my service is horrible in my area. No one told me I needed to unlock my phone before I started the porting process. Now my phone number is with the new provider but the p

Question

 • Xfinity Mobile

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Porting Xfinity voice number to Xfinity mobile

​How long does it take to port a Xfinity voice number to xfinity mobile Thank you!​

Question

 • Xfinity Mobile

11

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Overcharged

I was charged 3 seperate transactions equalling 915.20. Customer service was no help and explained nothing to be and even said one of the transaction of 338.40 can't be seen from their end. I will be contacting my bank in the am and comast once again to make it right. Also I feel as if my bank accou

Question

 • Billing

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