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Sunday, July 13th, 2025 6:02 PM
How can I direct message an agent? I would like to speak to someone about my issues
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Expert
111.6K Messages
8 hours ago
@user_lxh6d6
Please describe your issue here in as much detail as possible, but leave out any personal information.
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
EG
Expert
•
111.6K Messages
8 hours ago
@user_lxh6d6
Please describe your issue here in as much detail as possible, but leave out any personal information.
Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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