Hello, @user_r86nxf! Thanks for taking the time to visit our community forum and for creating this post with your DVR recordings concern on Xfinity Stream. I'm sorry to hear about the trouble you've had, and I'd love to see what we can do to help! Our team is great to work with because we'll do everything we can to review and resolve things as quickly as possible. To clarify, how are you accessing Xfinity Stream at this time (i.e. the app on a mobile device, streaming portal online/on a computer, or app on a smart TV)?
You are very welcome, if you need anything further please let us know.
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XfinitySara
Official Employee
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2K Messages
2 months ago
Hello, @user_r86nxf! Thanks for taking the time to visit our community forum and for creating this post with your DVR recordings concern on Xfinity Stream. I'm sorry to hear about the trouble you've had, and I'd love to see what we can do to help! Our team is great to work with because we'll do everything we can to review and resolve things as quickly as possible. To clarify, how are you accessing Xfinity Stream at this time (i.e. the app on a mobile device, streaming portal online/on a computer, or app on a smart TV)?
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