U

Visitor

 • 

1 Message

Tuesday, July 15th, 2025 2:54 AM

Canceling internet service while abroad

I've recently moved out of the United States and my roommate is finishing our lease at the end of the month so I couldn't immediately cancel our service. Now I realized I need to call and cancel but I can't do it from abroad. Is there any way I can cancel without calling? I also am not receiving many helpful information from the 24/7 assistance. 

Expert

 • 

111.7K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

2.7K Messages

1 day ago

Hello, @user_7k6xc0 

Some customers can cancel their Xfinity services online at xfinity.com/cancel. You may be able to cancel one or more services (like internet, TV, or mobile) without calling or chatting.

forum icon

New to the Community?

Start Here