My Xfinity utility box in my backyard has been taken over by a Honeybee hive. Honeybees are going through a 3/8-inch open area by the seal of the box. The hive is within the box. I have sprayed the bees with wasp spray, and it is not the solution. I have tried home remedies suggested in google like

Let me start by saying I have been a Xfinity customer for many years. Over the last year or so the service for my area has significantly declined, yet I've never complained. On 6/17/25 my internet went out, which is at least the third time recently and I work from home. So, after numerous attempts t

Very recently had exterior xfinity cable replaced to meet service minimums. I have not been told when a technician is coming to bury the cable. I’m hoping it can be done very soon as there is active construction going on in my yard. The other buried utilities have already been marked. Could you plea

Why do I receive the following message in my email: "The connection to remote server imap-east.ge.xfinity.com was refused or timed out while attempting to connect. Please try again"

New PC, using Thunderbird Windows 11. Xfinity blocks me as I try to log on to complete the setup. "Access Denied. You don't have permission to access http://login.xfinity.com/login" on this server. I've spent ~2 hours on chat with Xfinity techs who can't fix the issue. Last week setting up wife's ne

We purchased Sing 2, sing along edition, about a year ago and have watched it several times since then. When we went to turn it on today, it had vanished from our purchases list. When we searched the movie, it is no longer available at all. How can we regain access to our purchased movie?

See above. Why am I no longer getting Fanduel TV?

Hello! I hope whoever reads this is doing well. I purchased one Wi-Fi boost pod recently and now want to exchange or return it. The reason is because I was sent a refurbished one which surprised me because there was no indication of the product I was purchasing being a refurbished version of it. I e

Can you help me with Xfinity rewards? I was sent a push notification telling me I could claim a reward for 2 free movie tickets to How to Train Your Dragon. When I sign into my account and go to rewards I don't see the reward. How do I get it?

Does anyone know if the Music Choice streaming channels are available outside the US, e.g. in Europe? Thank you.

I am continuously being charged month after month for “over usage” on my X-500 plan. Nobody seems to understand with what’s going with my account. I’ve been passed around so many times on the phone and nobody can figure this out. Somebody please help. Every person I talk to barely speaks English or

Here we go again. Today I am getting a message that I cannot make a call due to an unpaid balance. I know they are working on the network in my current area, but they said nothing about it affecting mobile service. My balance is paid in full and there are no charges on my account. Feel like we are b

Just like this thread: https://forums.xfinity.com/conversations/customer-service/just-upgraded-to-an-arris-s34-but-still-only-getting-40-mbps-upload-speed/67c6550183fffd6eaec912c7 There was no resolution listed in that thread but my issue is almost the exactly the same. Upgraded just this past weeke

How long does it take for service change requests via mail to be processed? I've sent two letters, one at the end of last month and one at the beginning of this month and have yet to receive any confirmation. Is there an easier way to cancel my internet that doesn't require me sitting on the phone?

I have call waiting service on my Xfinity Voice phone account. If I'm on a call and a second caller is calling, I hear a notification chirp that there's a call waiting. I have difficulty connecting to the waiting call. There's a "flash/call waiting" button on my phone's handset. But when I press it,

My Xfinity gateway is making a very loud whining noise. I've tried all the usual things, but nothing will shut it up. The device is in the living room and I can hear it from the bedroom. It is loud and high-pitched and crazy-making. The AI Xfinity Assistant is even more crazy-making. I hope that's n

I am changing Internet VOIP providers from Xfinity to AT&T and it’s been17 days without phone service. My calls and voicemail’s are still going to Xfinity. Any help would be appreciated. Thank you

During a chat today with a live agent in XFINITY ASSISTANT I was offered a watch promo. After I asked many questions I was sent the link below. Was this chat hacked? Sure, to check for it, I need a few pieces of information from your end. Ok Now I am sharing a secure government link to authenticate

Some of my devices cannot connect to my wireless network. The error says the WiFi channel is full. (I don't know if it means the 2.4, 5.0 or 6.0 band). The xfinity assistant is useless. I have rebooted the xb8 multiple times, but that does not solve my problem. I login to the xb8 and go to the place

i have an Xi6, watching stanley cup finals when i use the max app on my LG television, I get the better picture and sound, but not via the app on my X1, is there a limitation on the X1 Max app?