Visitor
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1 Message
Locked Xfinity utility box has a BEE infestation - Help Please
My Xfinity utility box in my backyard has been taken over by a Honeybee hive. Honeybees are going through a 3/8-inch open area by the seal of the box. The hive is within the box. I have sprayed the bees with wasp spray, and it is not the solution. I have tried home remedies suggested in google like a mix of soap/vinegar/water and bleach this too did nothing. The Box is locked so I can determine the full extent of the issue, each time I attempt a remediation a swarm of bees start to come out from within the box and get aggressive. I am not comfortable being in my back yard and would like to find a solution to relocate the honeybees or any other solution available. Being Xfinity property, I would like a solution that is agreeable for both parties preferably I wish for Xfinity to remediate the issue before it disrupts my services.
Accepted Solution
XfinityDena
Official Employee
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3.3K Messages
2 days ago
I love bees and how important they are for our food source! But understand not wanting a hive in your backyard. @user_fir4zv Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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Accepted Solution
XfinityJustinC
Official Employee
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1.3K Messages
1 day ago
@user_fir4zv thank you for sending the direct message with the requested information. I was able to locate that, I'll follow up with you there to get a ticket opened so the bees can get safely removed.
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