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Thursday, February 13th, 2025 9:30 PM

The connection to remote server imap-east.ge.xfinity.com

Why do I receive the following message in my email: "The connection to remote server imap-east.ge.xfinity.com was refused or timed out while attempting to connect. Please try again"

Accepted Solution

Official Employee

 • 

1.9K Messages

29 days ago

@user_7gdv6l This is a known issue that is being addressed by our engineering team. We hope to have everything resolved soon. Thank you for your patience! 

1 Message

@XfinityMartyR​ I cleared my cookies and then my email wouldn't load at all.  I tried a different browser and the same thing.  I have important business to do here. What is the ETA?

Official Employee

 • 

1K Messages

 

user_mahkjn Hi there! You still having trouble with this? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

29 days ago

this has been happening all day. I am also wondering if Xfinity/Comcast had some security breach with email hackers????

2 Messages

3 days ago

Error

The connection to remote server imap-east.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later.
We're getting this message again. What's going on?
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