We have a large cable in the corner of the backyard that I don't know what to do with. Can you bury it? Our landscape contractor said it was the internet for the whole neighborhood. Don't know if it's true but the other end of the cable has some sort of in-line doodad that looks important. Also, on

I receive scam vouchers claiming purchases with Geek Squad and also bills from PayPal. I no longer have a PayPal account. Need to change my Comcast/Xfinity account email.

My Epson 2850 will not connect to wifi. It has previously been connected to wifi with the exact same set up/we've changed nothing, but all of a sudden it says it can't connect due to failing the MAC Address Filtering Check. Which I can't even find anywhere in the xfinity app/settings. We have the XB

I had an appointment to install service in a new location and when the technician arrived he installed a new modem and took the old one. I am now getting notifications from xfinity to return the old modem.

Hi, I’m working with the HOA to see what can be done about the excess cables in the common area. I’ve tried calling 800-934-6489, which redirected me to a live agent, which redirected me to 800-934-6489 and 844-250-8578. All automated systems try to troubleshoot my account and prevent me from talkin

Hi, my promotional Internet rate has recently increased after 24 months, I am wondering whether there is an option to change it back down?

If I upgrade from the asymmetric plan to X-500 or X-Gig, I understand that I'll be getting XD4 modem (DOCSIS 4.0) + XB8 gateway. I recall XD4 has two 10G ports, so in theory I could connect my own router (ASUS or Netgear with some advanced VPN setup), and ignore XB8 completely, maybe even just disco

When I go to xfinity.com/yoursubscriptions it says that Peacock Premium is included in my plan. When I hit the "Manage subscriptions" button it says "We're sorry. Please contact us and one of our friendly and knowledgeable representatives can help." When I click the "contact us" link it just takes m

Something changed since last month obviously and it wasn't me. Same browser, same PC. Can't pay bill online, it gives me an error screen saying "this isn't working right now"

When more than 2 shows are schedule to be recorded at the same time, a third show is not recorded "Recording Conflict". Model is a XG2v2-P. Do I require a specific XFinity DRV service to record 6 shows?

OK. Yea I have the Choice TV (Basic Channel) plan. First they removed The Weather Channel. Now this. "TV Update: Effective June 25, 2025, WFLD-Fox Weather will no longer be available with Xfinity. Fox Weather HD is available on channel 1108 with an X1 Box and Digital Starter, Popular TV, or the Spor

I am reproducing a portion of an email I received from Comcast today (April 24, 2025): "...in the coming days, we'll be making improvements to the Xfinity network in your neighborhood. ... "Our most current information has us starting work in your area on 01/21, affecting service at [address deleted

Hello, my account has "exceeded the number of credits". We've had 3 outages in the month of April and I was able to get credit for the first 2, but unable to get a credit for another outage that happened yesterday. My wife works from home full-time and I work from home part-time - these outages are

How can I change the sort on my DVR, It shows “Sort: Most Recent “ and I want it to show “Sort: Recorded On”

Hello! I hope whoever reads this is doing well. I purchased one Wi-Fi boost pod recently and now want to exchange or return it. The reason is because I was sent a refurbished one which surprised me because there was no indication of the product I was purchasing being a refurbished version of it. I e

I received an upgraded modem in order to take advantage of increased speeds. However, all procedures seem to require using an Xfinity App. The current version of the app is not compatible either with my Android phone or my iPhone. I tried merely replacing the modem, and that does not work so I put t

Wow! I thought it was just me, but I see, others are having the same issue. I call samsung to troubleshoot with no resolution. I unplug TV, rebooted it, uninstall app then reinstall it, updated app. All did not work. At what point will xfinity, fix this issue?

How to create a shortcut for xfinity email

I enrolled in a temporary service plan and paid the $50 to activate. Today however, the $50 payment is posted to my account but just as a regular one-time payment, the payment plan and monthly payment details are not reflected on my account, and service has been disconnected. It is impossible to con

I was promised a few things by chat agents, but Xfinity did not honor these promises. I spent an hour and a half on a painfully slow chat session today around noon time and then this evening another two hours essentially wasted being passed from one rep to another Udayveer, Jasna, Dev, Lina, Kishan,