I would like to change ownership of my Xfinity account. I tried to contact customer service but the bot cannot understand my request and does not allow me to connect to an agent. How should I proceed?

How can I have this fixed? I put a ticket in a long time ago like a more then a year. Neighbor kid has cut himself on this broken utility and it’s a safety hazard to the neighborhood I live in. Please advise

Just switched to Xfinity on 1/12/25 and have been trying to use the buyout promotion to get $500 per phone. I'm using the site: https://mobiletimetoswitch.xfinity.com/#/purchaseinfo and every time I click the "continue" button at the bottom to submit my old bill from Verizon it just redirects me bac

Refused my refund and canceled.my services when u reviewed my account and I was caught up This document details a series of issues Tom (Edited: Personal Information) experienced with Xfinity (Comcast) starting on May 31st. Initially, Tom attempted to get a free year of internet with an SE phone line

How do I open my email

Xfiinity started charging me more than the promised limit of $50 for internet overages and I reached out via chat. I was promised a $100 credit on March 25th to be applied to my account with 48 hours. I even had to be placed on hold while it was approved by a supervisor. Then I get a message last we

I have never been treated so badly in my life by a company I often suggest to friends and family. AFTER 20+ Years being an Xfinity-ComCast customer of Cable TV, Internet, Security and home phone services at mulitple houses. I am spitting feathers. I only hope and pray they actually do record these c

I belong to 3 groups that use Google Groups for emails. I suddenly stopped getting their emails in my Xfinity account about 3 weeks ago, and missed some deadlines. I have been on these groups for over 2 years with no issues. Then the emails stopped arriving. They are not in my Spam folder. I have no

what con i not change my Xfinity id I want to change to a different id and find out how many users are using comcast.net in my family

I have been trying to join a community account for an apartment complex in California I've just moved into. I called to start the service, and this ended up taking 1.5 hours on the phone, since the associate kept getting my information wrong and somehow accidentally created an account for me at a Fl

Hello Xfinity Support Team, I’m seeking help with an ongoing issue that regular support channels haven’t resolved. Situation: I’m subscribed to the 2 Gbps down / 300 Mbps up plan. My modem is an ARRIS SURFboard S34 (DOCSIS 3.1), which is on your approved list and fully supports these speeds. I consi

DO NOT TAKE THE FREE SMART WATCH OFFER!! What a scam. They've been charging me a device fee from the get go!! I've now got 2 "free" watches because 3 weeks ago they said to return the first watch to the Xfinity store and the store said no they can't take it, I've had no less then 3 hours of phone ca

I've been experiencing significantly slow speeds even after multiple restarts of the modem. I have a wired connection to the modem on my PC and am barely getting above 100 down. Wireless devices are barely over 40. I'm paying for 1GB speeds and can barely get a Netflix show to load without buffering

I have been with Xfinity for 10+ years I'm finally canceled all my service with them. I moved my internet to sonic and now im disconnecting my xfinity cable service since they trying to make me pay $160 for cable service alone when it was $100 to begin with and they blame it just a promotion deal. I

I have two email comcast.net email accounts and I would go to comcast.net to login. Since Saturday, 2/1/25 I am unable to get logged in. The page goes to Xfinity.com and I click sign in and it just keeps going in a circle. Can't get into email accounts. I tested sending to the email addresses and it

Is there a roadmap / ETA for this?

Hi there, I recently placed an order for a pod, but never received an order confirmation. I thought the order maybe didnt go through, so I placed another one. I never got an order confirmation for the second order placed either, so wondering if my orders are not being processed. I cant find anything

It says I can sign up two devices. I only have one connected. Tried to sign up the second one and it says I’m not found.

I’m supposed to have a year free of Peacock Premium. I activated it in 06/24 not have lost access to all premium content

I’m going to be about 2 weeks late on my phone bill is my service going to be disconnected? We have a good payment history