At Xfinity, one of our top priorities is protecting your account and account-related information. In order to further protect your account and information, we now require you to sign into your Xfinity account and validate your customer credentials before we accept a payment. We notified customers of

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no str

Learn how to find help videos about accessibility features that empower our customers with disabilities. This includes some videos with American Sign Language and some that are scripted with our customers who are blind or have low vision or a visual disability in mind. Accessibility help videos on X

Protect your home from fire damage. What is smoke monitoring? Xfinity Home smoke monitoring uses smoke and heat detectors that, together with your primary system, are designed to keep your property safe. When an alarm is triggered, our smoke detectors alert the Central Monitoring Station, which will

Learn how to use your Xfinity Home touchscreen to remove a Lock from your Xfinity Home system. What you'll need Xfinity HomeAccess to your touchscreenYour Master Keypad Code Difficulty Easy Removing a lock On your Home screen:Swipe up to open the dashboard (if applicable), tap the gear icon, then ta

As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes. To get a compatible X1 TV Box, check out Replacing your

To have download speeds up to 10 Gbps, there are unique requirements for your desktop or laptop's operating system (OS), processor, memory, Ethernet connectivity and the browser you use. For information on the minimum system requirements needed for Xfinity Internet service, please see our system rec

Learn what to do when you have a problem with your scenes in the Xfinity Home app. What you'll need: Xfinity Home or Xfinity InternetAccess to the Xfinity Home app I can't create scenes Verify that your mobile device is running the minimum operating system (or higher) necessary to support scenes: Ap

Learn what to do when you have a problem with a Light Switch or Wireless Light Bulb in your Xfinity Home system. What you'll need Xfinity HomeAccess to the light you're having trouble with I can't control my LIFX, Lutron Caseta, or Philips Hue lights from the Xfinity Home app Before you begin: Have

Learn how to use the Xfinity Home app to unlink your Works with Xfinity devices from your Xfinity system. What you'll need Xfinity Internet or Xfinity HomeAccess to the Xfinity Home appYour Xfinity Home username and password Difficulty Easy Unlink your device Caution: This process will remove the co

Before you begin setting up your Xfinity Voice features, make sure you know where certain keys are on your telephone and how to access demos and manuals. Know before you get started The * and # keys are required for many Xfinity Voice features. They are on either side of the 0 on your telephone's ke

Entertainment The 2026 NCAA® March Madness® tournament is here and Xfinity has your ticket to watch all the action of the NCAA men’s and women’s championships. With Xfinity TV, you can watch every game and access exclusive features and content that enhance your viewing experience and ensure you won’

ROOT SPORTS Northwest has announced it will cease operations by the end of 2025. In addition, Comcast’s agreement with ROOT SPORTS Northwest ended on September 30 at 11:59 p.m. Eastern Time (ET) and will not be renewed. As a result, ROOT SPORTS Northwest programming can no longer be distributed by X

Learn how to use the Xfinity Home app to arm and disarm your Xfinity Home system. Did you know? You can add rules to arm or disarm your system at a time you choose and turn on lights if an alarm is triggered. What you'll need Xfinity HomeAccess to the Xfinity Home appA valid keypad code Difficulty E

An affordable new product from Xfinity, NOW Mobile offers an incredible value on unlimited 5G data, for $25 per month per line of service, with options to bring your own device (BYOD) or choose a new one. This article includes answers to FAQs about NOW Mobile. For more on NOW Mobile, including eligi

This article outlines the Xfinity Voice voicemail menu options you have on your home phone. Managing the Xfinity Voice voicemail phone map Click the voicemail menu to view the available options and their descriptions or dial *99 on your home phone to access voicemail Voicemail main menu options Keyp

Xfinity’s New Multiview Experience Gives X1 Customers an Easy Way to Follow Election Night Coverage Across Broadcast Networks With Election Day quickly approaching, Comcast NBCUniversal is preparing to bring customers and citizens across the country reliable, comprehensive, and easy-to-access covera

Learn how to use your Xfinity Home touchscreen to pair a thermostat with your Xfinity Home system. What you'll need Xfinity HomeThe thermostat you want to add to your systemAccess to your touchscreenYour Master Keypad Code Difficulty Easy Pair a thermostat You can pair your thermostat before or afte

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***Updated 5/5/2026*** Port triggering is an advanced setting for your wireless gateway that is typically used to improve online gaming and online chat applications. By configuring this setting, your WiFi network will be able to communicate with a designated server, and you will have greater control