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New Xfinity Forum Official Employee Indicators

We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official E

Articles

 • Announcements

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ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?

The ESPN app offers live and On Demand content from ESPN, ESPN+. ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels on Xfinity

Articles

 • TV

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Kids Week 2021

Beginning August 10, 2021 and continuing through August 16, 2021, we are offering customers free access to the full On Demand libraries of Nickelodeon

Articles

 • Channels and Programming

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Olympic Games Tokyo 2020

Xfinity is proud to bring you every minute, every medal and every moment of inspiration from Team USA and the Olympic Games on every screen through an

Articles

 • Channels and Programming

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ANSWERED: Learn about what a home network is and why you need one.

A home network is a group of devices – such as computers, game systems, printers, and mobile devices – that connect to the Internet and each other. Ho

Articles

 • Internet

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ANSWERED: What is Xfinity Home

Xfinity Home - gives you peace of mind with a total home security and automation solution. Look after your home, family and valuables from anywhere us

Articles

 • Home Security & Control

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ANSWERED: Thermostat Scheduling Available in the XFINITY Home App

Learn how to use the Thermostat Scheduler in your Xfinity Home Subscriber Portal to manage your Thermostats and keep your home temperature just where

Articles

 • Mobile Apps

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ANSWERED: How to Export/Import NSS Identity Safe Data

***Created by our Community Experts***   EXPORT Identity Safe Data If you use Identity Safe, before you uninstall NSS you wi

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 • Internet

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ANSWERED: What is Movies Anywhere and how does it work with Comcast?

Movies Anywhere, developed by Disney, allows digital movie purchases made across a variety of retailers to be viewed in a single shared playback servi

Articles

 • TV

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ANSWERED: Top 10 Internet Security Tips from Xfinity

Help secure your devices, your personal information, and your family against online threats with easy-to-use Internet security tips. Print a copy for

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 • Internet

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ANSWERED: My Account Help

My Account is available online, via the XFINITY My Account app on mobile devices and on your TV Box. To sign in to My Account online or through the a

Articles

 • My Account

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ANSWERED: Indian Premier League and ICC Cricket World Cup on Xfinity

Did you know that the last ICC Cricket World Cup had a record-shattering viewership on Willow of 1.4 million people? Did you also

Articles

 • TV

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ANSWERED: How to restart the Xfinity Home touchscreen?

Resetting a Frozen Touchscreen Screen Learn how to resolve a frozen screen issue when using an Xfinity Home touchscreen. What You'll Need

Articles

 • Home Security & Control

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ANSWERED: End-of-service announcement for NortonLifeLock subscription offered by Comcast

***Created by our Community Experts*** As of January 1, 2021 NortonLifeLock and Comcast have terminated their partnership in relation to Norton

Articles

 • Internet

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ANSWERED: What are xFi Active Time Limits and how does it work

As of June 11th, the Active Time Alert in xFi has been renamed to Active Time Limit. With this change, we also introduced the ability to automatically

Articles

 • Mobile Apps

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ANSWERED: What is the Xfinity Stream App on Xfinity TV Partner Devices?

Comcast is working with equipment manufacturers to bring the Xfinity Stream app to compatible Roku devices, Samsung Smart TVs, LG Smart TVs and other

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 • TV

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ANSWERED: How to solve these common Xfinity TiVo Error Codes

GSM-1 Error Message: "Unable to retrieve DiscoveryConfiguration object, failed to retrieve scan configuration from AVSDB" Explanation: AVSDB is an ex

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 • TV

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ANSWERED: How To Update Your Xfinity Email POP Port Settings

To better protect your Xfinity email username and password from being compromised, third-party email applications (Outlook, Apple Mail, Thunderbird, e

Articles

 • Internet

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ANSWERED: How to make a payment to your Comcast account.

Question How can I make/modify my Comcast payment?     Answer       You can pay your

Articles

 • My Account

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ANSWERED: How to Make International Calls with Xfinity Voice and Xfinity Mobile

Question How do I call internationally with my Xfinity Home Phone or Xfinity Mobile?   Answer   Xfinity Home Phone Easil

Articles

 • Phone

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