At Xfinity, one of our top priorities is protecting your account and account-related information. In order to further protect your account and information, we now require you to sign into your Xfinity account and validate your customer credentials before we accept a payment. We notified customers of

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no str

**UPDATE 02/15/2024** We want to support our customers impacted by the events taking place in Ukraine and Israel by helping them stay connected with loved ones during this difficult time. Through March 21, 2024, Comcast will waive all charges for calls to Ukraine and Israel for Xfinity Mobile, Xfini

ROOT SPORTS Northwest has announced it will cease operations by the end of 2025. In addition, Comcast’s agreement with ROOT SPORTS Northwest ended on September 30 at 11:59 p.m. Eastern Time (ET) and will not be renewed. As a result, ROOT SPORTS Northwest programming can no longer be distributed by X

Our Experts provide a wealth of knowledge and expertise to the forum. Like the true MVPs they are, we would like to spend day 3 of our Expert Week highlighting some of our team’s collective forum stats. Total New Posts: 19K+ Total Replies: 219K+ Likes Received: 17K+ Authored Marked Accepted Solution

The responses our Expert's author are simply amazing. The time and thought put into their messages show the level of care they have for helping others. We want to spend day 2 of our Expert Week to highlight all those great contributions. Whether it is detailed instructions on how to modify settings

***Updated 8/31/2026*** In some cases, a voicemail that was deleted by mistake can be restored before it is permanently deleted. Follow the steps below to recover a deleted voicemail using your home phone or the Xfinity Voice website. Recover by phone A deleted voicemail can be restored: During the

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As of Monday, June 23, 2025, some customers won’t see or be able to use the Shop by Remote pop-up button on HSN. The company is no longer supporting this feature on non-Xfinity X1 TV Boxes. However, it is still available on Xfinity X1 TV Boxes. To get a compatible X1 TV Box, check out Replacing your

***Updated 6/2/2026*** For your protection, you may need to give some more information when you place an Xfinity Mobile order. Verify your order You can verify by: Phone.Text message or email.You'll need to upload a photo of your ID. By phone If the Xfinity Order Verification team calls you, verify

We’ve renewed our agreement with Scripps to carry its programming, and, at this time, all content has been restored. You should now be able to watch it as you would normally. We know unexpected changes to your TV lineup can be frustrating, and we appreciate your patience as we worked to bring back S

***Updated 8/24/2026*** Learn how to customize the Home screen on your Xfinity Home touchscreen. What You'll Need Xfinity HomeAccess to your touchscreen Difficulty Easy What does your Home screen look like? If your Home screen looks like one of the below, there are no customizing options. Swipe left

You may have noticed that this morning, on May 20th, 2022, we relaunched the Xfinity Forum. In addition to an updated design, this update should simplify the site and make it easier to find the things you are most interested in discussing. Most notably, you will find new spaces for our Xfinity Mobil

***Updated 8/31/2026*** With Xfinity Voice, there are limits to the amount of voicemails you can keep and how long you can keep them. Learn more about those limits. Voicemail capacity Your Xfinity Voice voicemail inbox can store 10MB of audio. This is about 85 minutes. Once you reach this limit, cal

***Updated 8/24/2026*** Learn how Xfinity Home uses zones in coordination with armed modes and zone configurations to determine how your security system responds when a sensor or detector is triggered. What is a zone? A zone is an area covered by an individual sensor or detector and given a descript

***Updated 8/31/2026*** Xfinity Voice offers flexible call forwarding options to help you manage incoming calls. Whether you want to forward all calls, specific calls, or use multiple numbers, this guide walks you through the setup process using the Xfinity website or app. Xfinity Voice supports thr

***Updated 6/17/2026*** As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for m

***Updated 6/23/2026*** Activating your device is easy, but sometimes there can be issues. We'll help you get it working. Having trouble setting up your mobile device? Here are a few things to check: Select Set Up Over WiFi when activating your device.Confirm that "Xfinity Mobile" appears at the top

***Updated 6/17/2026*** If you forgot your Xfinity Mobile voicemail PIN or want to change it for any reason, follow the steps for your device below. You do not need your PIN to access messages through the voicemail app on your phone. However, you will need it to call in to listen to your voicemails.

***Updated 6/15/2026*** If you sent your old phone to Assurant or are waiting for your new phone to arrive so you can send in your old one, you might be curious about what’s happening next. Good news — it’s easy to find out! After you order your new phone, you’ll get an email with the status of your