At Xfinity, one of our top priorities is protecting your account and account-related information. In order to further protect your account and information, we now require you to sign into your Xfinity account and validate your customer credentials before we accept a payment. We notified customers of

Starting November 22nd – 28th, we are bringing back a special week, Free TV Week. This will be your chance to watch premium content at no extra cost. Included with Free TV Week is select programming from HBO Max, STARZ, Epix, Prime Video and Showtime so you can watch tons of free content with no str

Our Experts provide a wealth of knowledge and expertise to the forum. Like the true MVPs they are, we would like to spend day 3 of our Expert Week highlighting some of our team’s collective forum stats. Total New Posts: 19K+ Total Replies: 219K+ Likes Received: 17K+ Authored Marked Accepted Solution

You may have noticed that this morning, on May 20th, 2022, we relaunched the Xfinity Forum. In addition to an updated design, this update should simplify the site and make it easier to find the things you are most interested in discussing. Most notably, you will find new spaces for our Xfinity Mobil

Learn how to customize the Home screen on your Xfinity Home touchscreen. What You'll Need Xfinity HomeAccess to your touchscreen Difficulty Easy What does your Home screen look like? If your Home screen looks like one of the below, there are no customizing options. Swipe left or right to move betwee

As we approach the holiday season, retailers may send you emails and texts offering new products and promotions. Cybercriminals use a variety of scams to exploit seasonal messages to compromise your personal and financial information.Ways to help stay safe online this holiday season Verify websites

To have download speeds up to 10 Gbps, there are unique requirements for your desktop or laptop's operating system (OS), processor, memory, Ethernet connectivity and the browser you use. For information on the minimum system requirements needed for Xfinity Internet service, please see our system rec

Protect your household while enjoying Xfinity Voice service. Compatibility with emergency alert services Xfinity Voice service is compatible with personal emergency alert response systems provided by Philips Lifeline and Linear LLC. Xfinity Voice service doesn’t guarantee compatibility with other sy

Xfinity won't be the same without you! If you really want to cancel your service, here's how. If you want to completely stop your service and aren't transferring your mobile number to another service provider, contact us. If you have questions about cancelling your other Xfinity services, review how

Learn how to set up parental controls to limit the programs that your child can watch through the Xfinity Stream app. We'll show you how to set up parental controls using the Apple version of the mobile app. The procedures are essentially the same for the Android mobile app, but the steps or screens

We keep things simple by having you keep one credit or debit card on file for all your Xfinity Mobile payments. Protecting you and your information is a top priority for us. Because of that, an agent can’t update your payment information for you over the phone or through chat. You can easily update

Protect your home from fire damage. What is smoke monitoring? Xfinity Home smoke monitoring uses smoke and heat detectors that, together with your primary system, are designed to keep your property safe. When an alarm is triggered, our smoke detectors alert the Central Monitoring Station, which will

From November 20th – December 18th, you can catch all the action for the FIFA World Cup Qatar 2022TM on Xfinity Discover personalized, interactive and bilingual viewing experiences across all our platforms, including Xfinity X1, Xfinity Flex, the Xfinity Stream app and XClass TV. Simply say “World C

Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G LTE

We are excited to announce the launch of three new Xfinity Mobile boards in our Xfinity Community Forum, so you can easily find questions and comments on these topics: Network – The mobile networkPlan – Xfinity Mobile plansDevices – Device compatibility with Xfinity MobileAs always, if you have any

To learn about what we’re doing to mitigate the issue and protect our customers, click here.

ROOT SPORTS Northwest has announced it will cease operations by the end of 2025. In addition, Comcast’s agreement with ROOT SPORTS Northwest ended on September 30 at 11:59 p.m. Eastern Time (ET) and will not be renewed. As a result, ROOT SPORTS Northwest programming can no longer be distributed by X

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. OPEN ONLY TO LEGAL RESIDENTS OF THE FIFTY (50) UNITED STATES OR THE DISTRICT OF COLUMBIA WHO ARE 18 YEARS OF AGE OR OLDER AS OF DATE OF ENTRY. VOID WHERE PROHIBITED. By entering the Xfinity Forum 20th Anniver

As an active member of the armed forces, you're eligible to suspend your Xfinity Mobile service for up to 39 months in the event of military deployment or location transfer. There are just two requirements: You must either have received orders to deploy outside the U.S. for more than 90 days or rece

The best seat in the house just got even better with live odds, betting lines and props from the top sportsbooks all from your TV with Xfinity Odds Zone Xfinity Odds Zone on X1 provides a new way to watch live sports, allowing you to get odds provided by DraftKings and FanDuel on the same screen as