Hi Everyone,   I need to block the domain googlegroups.com.  Not to confuse it with groups.google.com.  googlegroups.com is a spam address and i keep getting emails from them, despite having MULTIPLE filters to reject them.  Is there a support email address for comcast I can se

Hoping everyone is well. Looking for a setting in Moto G that may be preventing authentication of the device inside xfinity account for live streaming. 3 rd party cookies are permitted in the device, for example. Thank you.

I'm looking to reduce my bill and usually have been able to "speak" with someone via Live Chat. However, I'm encountering "silence". When I select Chat with an agent, it tells me No problem.  I'll put you in touch with a live agent now.  And then nothing.  Tried several times and sam

So I had Verizon FIOS and recently moved to Xfinity. Verizon gave me a free soundbar which runs Google chromecast.  I'm trying to connect my X1 STB to the soundbar and then to my tv.  When I do this, all I get on the screen is "connecting to Xfinity X1."  Could there be some kind of

I can no longer stream HBOMax on my X1, Apple TV or iPhone. I cannot link it to my Xfinity account. I spoke to HBOMax help and they said my account was terminated by Xfinity. I contacted Xfinity and they said my account is in good standing and that because this is a third party app they cannot help

Both channel options appear to be in SD and not HD (1313 and 403). Why is there no HD option in 2023?

I realize my post is among many others about the rate increase. But $90 a month just for internet? A few years ago it was $49.99. I've been getting a ton of mail and online ads about the recent fiber installation and associated internet service in my area, at a greatly reduced rate. I'm not concerne

I ordered upgraded equipment several days ago but never got a confirmation email. Would like to have a wifi 6e router/modem combo. Any way to see the status? There's nothing on the billing page. Also, is my account eligible for a speed upgrade at the same price? I think because our account is old,

My Xfinity internet was to be discontinued effective March 14th. I have received no notification as to why this was declined or refused, and am now being charged for the next cycle. Please advise how this is to be rectified.

When will we be able to exchange our Xfinity modems for the new Wi-Fi 7 standard models?

this is the third time this has happened... see link to previous issue here. Someone was able to go in and fix it. why does this keep happening? https://forums.xfinity.com/conversations/email/email-filter-rules-disappeared-recently-how-to-get-them-back/65ba9c6956dae762b6880a33?commentId=65bc548122d

I am receiving email, text and call requests to return a modem that I did not lease from Comcast. I have never leased any equipment from Comcast, and would like to stop receiving these communications. I have already spoken to customer service twice and they have confirmed that I do in fact own the

As others here have mentioned, something seems to have changed recently with how Internet usage is being measured. We have never used more than 900 GB in a month, but are already close to 950 GB for the first half of March, and are not doing anything new or different. There was a service update in

Hi - I've seen other threads and reddit posts on this topic, but I can't get the help I need so trying here: Like many others, I received a message when using the web email client that I needed to change my password. I have one email address that I created about 5 years ago when I moved back to a

I'm trying to active my internet. Xfinity system is saying that my modems Mac id is in their system as one of their rentals. So I either need to pay the rental fee or buy another modem

Would someone take a look at my account and see if I can get any promotional pricing? Thank you

Xfinity stream is not working on Fire tv and receiving 7005 with Error 18. Stream working fine on Roku tvs.   Have ensured all updates are done and restarted tv and reinstalled xfinity app.  When we can see channels they keep pausing.  

I need to replace my underground electricity service and place that service in a new conduit (the old service line was buried with no conduit or other protection). During this process, the power company (PG&E) is asking me to coordinate with the other utility companies if they want to be in the

Hi I didn't know where to put this. The User Interface update that was just released looks terrible. I work in design and this is an absolute downgrade from the elegance the previous UI had. Thank you. Have a nice day.

And it's a problem I don't need. For the second time in the last 3-4 months I've had a huge data spike almost twice my normal usage.  Even more suspicious is the fact that my past months have also doubled in their reported usage, after the fact.  If I had gone over the data cap in those