Future Billing

Good morning. I was looking at my future billing and see that it's going up next month. I assume a promotion I have is expiring. Could I speak with someone about possibly downgrading to a basic plan or just internet only? Thank you

Responses

Accepted Solution

XfinityBenjaminM

Official Employee

•

1.9K Messages

1 month ago

redberry Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to see what we can do for you. Plese send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

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Billing

redberry

Future Billing

XfinityBenjaminM

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