Future Billing

Good morning. I was looking at my future billing and see that it's going up next month. I assume a promotion I have is expiring. Could I speak with someone about possibly downgrading to a basic plan or just internet only? Thank you

Responses

Accepted Solution

XfinityBenjaminM

Official Employee

•

1.8K Messages

11 days ago

redberry Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to see what we can do for you. Plese send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:

Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

0

redberry

Future Billing

XfinityBenjaminM

New to the Community?