Hi! I recently moved into a new rental and installed a brand new MB8600 (DOCSIS 3.1) with the 800 Mbps plan. Even directly connected to the modem over Ethernet I basically never see anything more than 400 Mbps. Speed tests typically come in around 100-200 Mbps, sometimes less. The house used to have

On my old iPhone SE, my Xfinity Hot Spot Security Profile had a certificate that had expired so I deleted the profile and tried to reload the profile using the hot spot app. I get a response from Hotspot app that my security profile is current even though it has been deleted. I have tried signing ou

On the older non X1 DVR one could hit 'guide' to show the times horizontally across and the channels vertically. Hitting Page Down/Up scrolled thru the channels. If you hit guide a second time i believe it would show you upcoming shows on a channel in a different format. Also while in the basic guid

Hello, I will be getting the new ASUS AX6000 Modem/Router soon! My current router is a Netgear Genie C7000v2. The Netgear C7000v2 is configured on the 192.168.0.1 intranet. Therefore, many of my devices are configured to respond to the 192.168.0.1 intranet. I know that, the new xFinity Orbi Modem/Ro

Xfinity stream is not working on Fire tv and receiving 7005 with Error 18. Stream working fine on Roku tvs. Have ensured all updates are done and restarted tv and reinstalled xfinity app. When we can see channels they keep pausing.

Hello,, I am not getting the 1.2GB promised on my plan. I am using the XB8. CAT 6 cable, and a 2.5 GB ethernet card. same issue. Is there a limitation to the XB8? I have also tried different computers, of which all have 2.5 GB+ capabilities When I run test in comcast app, it shows I get 1.4 (probabl

I can NOT access certain *.mil websites (e.g., health.mil, disa.mil, idco.dmdc.osd.mil, tricare.mil, etc.) on my home network across all my devices. This just SUDDENLY started a few weeks ago -- I have been in contact with xfinity support and we have not found a solution. These websites currently wo

Comedy Central's The Daily Show has resumed production of new episodes following the strike. But none of the new episodes are available on demand. Additionally, these new episodes don't have proper guide listings with episode numbers, synopsis, guest, etc.

I want to change my current plan to a 1 year long term contract at a discount but I can't find any way to change my plan to do that. Is it not available for connect plan at 150 Mbps?

I'm looking for a Flyers remote skin. I went to the local xfinity store ans they said they heard you can get it online. I can't find it. Any thoughts?

I have only just noticed how HOT my XG1 v4 box is getting. Even the cable connection is almost a burner. The bottom of the unit is the hottest. I have moved it so it is on top of the tv unit but it is still very Hot. I have had no issues but just how hot is it supposed to get.

My 96 year old father recently passed away, and support for my iPhone 6 via Xfinity Mobile is likewise scheduled to pass away in September. I now have my father's iPhone SE 2nd generation (that I got him to buy because he too was all Comcast and could get Xfinity Mobile) and am wondering if I can br

How can I have my partner name be on bills and get notifications about new statements the same way I do?

The Xfinity app does not show our new Xb8 Gateway. It shows a default router that we have never used or owned. Also, there are multiple devices connected to WiFi that do not show as connected devices in the app.

Our account is X1 Preferred Pro and says it includes Peacock Premium. I've activated and everything and it certainly works via the web connection on a computer, but on the TV via the Xfinity DVR box it just lands on the Peacock App and it is obviously not Premium. It gives options to subscribe. No "

None of my scheduled recordings recorded, it says conflict

Do the XG1v4 cable boxes come with a proper 4K, 60 FPS HDMI cable? I'm asking because I couldn't find an answer here on the forum, and I'm interested in replacing the two X1 boxes here at home since they don't support 4K and are connected to 4K televisions.

Since about Saturday (7/23), I have noticed that the images on both of my TVs (Family Room and Bedroom) have become choppy. I was watching auto racing and track and field yesterday and the images seemed like a bad DVR recording, even though I was watching them live. It's hard to describe the images

I received a replacement XR2 remote, which works fine. How and where do I return the old remote.

When I click on the link (https://www.xfinity.com/buy/plan/checkout/XFINUDAT) to add unlimited data to my plan I get the following error: Temporarily unavailable The product you’re interested in isn’t available for purchase at this time. Get updates about Xfinity Home, Xfinity Cameras, and 24/7 Vide