elsant01's profile

Contributor

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67 Messages

Friday, March 10th, 2023 7:33 PM

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Do XG1v4 boxes come with the right HDMI cable?

Do the XG1v4 cable boxes come with a proper 4K, 60 FPS HDMI cable? I'm asking because I couldn't find an answer here on the forum, and I'm interested in replacing the two X1 boxes here at home since they don't support 4K and are connected to 4K televisions.

Accepted Solution

Problem Solver

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810 Messages

1 year ago

Yes, unfortunately I have had 3 swapped in and out. They do come with the correct cable when you order them via mail from customer service here.

Contributor

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67 Messages

@Tek​ Thank you for your response.

Problem Solver

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954 Messages

1 year ago

Hello @elsant01. I am truly sorry, I do not have any documents that tell me what HDMI cable comes with our 4K DVR. Here is a great Xfinity link, https://www.xfinity.com/support/articles/uhd-4k-faqs that goes over more about our 4K and what we have to offer. Please let me know if you have any questions. 

Contributor

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262 Messages

1 year ago

Not positive, but I seem to recall getting an HDMI.org certified Premium cable with my most recent 4K DVR.

Contributor

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67 Messages

@BIslander​ Okay, thank you.

 

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