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I redeemed Universal tickets but doesn’t show anywhere
When I redeemed the free Universal Tickets I got an email so I went to the email thinking the code was there and instructions were there as well. The email said to go back to my redeemed benefits for my code and instructions on how to redeem it but when I went back there was no redemption code or an
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user_5bkhsq Thanks for letting us know! Please send us a direct message, so we can get a maintenance ticket open for you to fix that box. How to: Direct messaging within the forum
External Cable Box cover on house is off/unlatched/won't close
I've got it temporarily covering the outside cables, but this box needs replaced! How do I get this fixed?
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That wonderful news! Thank you for checking on it again, enjoy! Sometimes it can take up to two hours to be updated and ready to be redeemed with other sites.
Rewards - Get $10 to Shop at GameStop - Reward Claimed but Link not Working
I claimed today's GameStop reward, but there is no unique link for me to click to claim the $10 gift card. When I click Visit GameStop, I receive this error message:
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Copyright infringement
I got the following email: An important alert about your Xfinity Internet account This is an alert under our DMCA repeat infringer policy Account Number: [EDITED: Private information.] This alert is to let you know we’ve received a notification of alleged copyright infringement associated with your
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Customer Service
No, not at this time.
External Cable Box cover on house is off/unlatched/won't close
I've got it temporarily covering the outside cables, but this box needs replaced! How do I get this fixed?
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Thank you so much. I will reach out to the sender and tell them they'll need to look into how to authenticate their email system.
Not receiving emails from a certain address
I'm all of a sudden not receiving emails from an address that I have been communicating with for years – they can receive my emails but I'm not receiving theirs... it's not even going to my spam folder. Their email is in my address book and I've marked their address as "Not Spam". They received a re
Question
Thank you for reaching out to us here. I will be happy to look at any issue with redeeming that reward from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message. • Click "Sign
I redeemed Universal tickets but doesn’t show anywhere
When I redeemed the free Universal Tickets I got an email so I went to the email thinking the code was there and instructions were there as well. The email said to go back to my redeemed benefits for my code and instructions on how to redeem it but when I went back there was no redemption code or an
Question
Thank you for replying. I checked the link again, and I was able to download the gift card.
Rewards - Get $10 to Shop at GameStop - Reward Claimed but Link not Working
I claimed today's GameStop reward, but there is no unique link for me to click to claim the $10 gift card. When I click Visit GameStop, I receive this error message:
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@user_1zzgnf, thanks so much for your time and patience throughout this process. I am happy to report that the damage was repaired along with reimbursement. Have a great rest of your week!
Yard Damage
My water pipe got busted while crews were digging lines in my area. Need to know who to contact to get reimbursed for damage.
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Also, I saw a similar forum and there it said to sign out and log back in and I tried that but still nothing. The only confirmation I have is the email saying I unlocked my Universal tickets.
I redeemed Universal tickets but doesn’t show anywhere
When I redeemed the free Universal Tickets I got an email so I went to the email thinking the code was there and instructions were there as well. The email said to go back to my redeemed benefits for my code and instructions on how to redeem it but when I went back there was no redemption code or an
Question
I redeemed Universal tickets but doesn’t show anywhere
When I redeemed the free Universal Tickets I got an email so I went to the email thinking the code was there and instructions were there as well. The email said to go back to my redeemed benefits for my code and instructions on how to redeem it but when I went back there was no redemption code or an
Question
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Customer Service
@rjc1247 Which services are you not receiving?
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
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Accepted Solution
Hey @user_24011f thank you for taking the time to reach out about redeeming this reward! Sorry to hear you are having trouble with this and we are here to help! Has it been at least two hours since the reward has been clicked redeemed?
Rewards - Get $10 to Shop at GameStop - Reward Claimed but Link not Working
I claimed today's GameStop reward, but there is no unique link for me to click to claim the $10 gift card. When I click Visit GameStop, I receive this error message:
Question
I was denied the promotion of $500 off each of my two purchased phones because the Xfinity computer identified a processing delay.
Through a BBB Complaint a Xfinity Representative explained to me if I had completed the phone purchases on either the 3rd or 6th of July 2025, the Xfinity computer would have processed the promotion. The computer did not recognize me as a new customer on the 6th because of the processing on the 3rd.
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Plan
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Thank you for getting back to us here, @Jic2002. We did receive your direct message a little over an hour ago, and we responded back to you shortly afterword, with a couple of clarifying questions. Did you receive our response, or do you see any noti
closed captioning not available on broadcast channels
This dispute has caused CC to not be available on broadcast channels.
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@user_9l2yv4 I'm glad to see you're staying on top of your bill. Please visit this link to learn how to view and pay your bill https://www.xfinity.com/support/articles/xfinity-app-bill-pay.
XfinityRaul
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6 hours ago
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Billing
When is my bill due for April 2026. I'd like to set up a payment
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