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Thank you for letting me know you don't have NOW internet or Xfinity internet at the new place. I hope you have been enjoying it there! You will need to reach out directly to the dedicated NOW team for further assistance with this, @user_aumm27. They
Change my NOW Mobile service address
I have a NOW Mobile prepaid account. My service address has been locked to my old house for a year. Phone agents cannot fix it. Please manually update my Service Location identity to my new address.
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Fiber mesh
I’ve been told that I can’t make a mesh network work with the newest infinity xer10. The last person I talked to from technical support said he’d put it bridge stays for me and it’d work. After an hour and forty minutes he kicked me back into the cue. Has anyone figured this out? I’ve been to the st
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Your Home Network
Here are the pictures
Opened utitlity box in my backyard
I moved into a new house with an opened utitlity box with exposed wires in by backyard. Will someone be able to come and help maintain this box? I am planning on adding new landscaping and want to be sure its safe for the kids to play in the backyard.
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I am an Xfiniti Internet Essentials customer. I have qualified for the California Lifeline program. Xfiniti partners with CA Broadband Pilot . But how and where do I apply to get this discount? I have looked everywhere, but no application.
california LifeLine program
how do I apply for the california LifeLine program for my land line?
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Fraudulent Company
NOW is the worst experience I have ever had with an Internet provider. I had Xfinity and had my rate triple over night so I called to understand what was happening. Was told NOW was budget friendly, and I do not require massive data amount so I accepted it. Ever since I have been swindled out of mon
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Customer Service
We appreciate you for confirming the steps you’ve tried @Shauwanawg. Our team would like to take a further look at the account. Please send us a Direct message when you have a moment.
Xfinity not letting me port my phone out
This company is the worst and customer service they have none. They are refusing to give my sons pin to transfer service for a bill I would have paid but now no I am tired of getting the run around wasting my gas a day of time for [Edited: "Inflammatory"] to say they are blocking it for a bill which
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Missing Channels from NOWTV
At least 40 channels are missing, basically everything listed below MGM+ in the channel lineup is missing. Problem is the same on all three XUMO boxes and my smart tv but not on the Xfinity website. I see that the channel lineup has not changed and that I should still be receiving these channels. Ch
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Customer Service
I am in South Carolina and don't have access to the Xfinity Internet where I live, but I was able to keep my mobile service. And it's because I moved to South Carolina that I need to update my address for NOW Xfinity mobile. It's been a year and my a
Change my NOW Mobile service address
I have a NOW Mobile prepaid account. My service address has been locked to my old house for a year. Phone agents cannot fix it. Please manually update my Service Location identity to my new address.
Question
Xfinity support
I have been without internet and cable the past two days. I have been bounced around from AI Bot to AI bot and the earliest they will get a technician to my house is a week away. I work from home sometimes - I have nothing working no internet not cable - I can’t streams- I can’t use my security came
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Customer Service
Thank you for further clarifying. There was a concern with the service affecting our StreamSaver customers or those who subscribe to Peacock through Xfinity. The subscription free with your internet service should not be affected by that. Are you sig
Peacock subscription unexpectedly stopped
Hello, I have an Xfinity gigabit internet plan that includes Peacock Premium. A few days ago, my Peacock started showing that I didn't have an active plan. When I log into Xfinity to view my subscriptions, only a Disney+/Hulu bundle is visible. There is no Peacock listed under my subscriptions. (Str
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@user_rcfqme Were you able to check the emails you normally use, to find the one used for Peacock?
Peacock Acivation
When trying to activate my peacock account it states "Your Xfinity account is already linked to another Peacock account." however it shows no activation on the subscription page.
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Hello user_pidsy7 👋 If you're looking for any inbox belonging to a comcast.net email address, then you'll want to login with your Xfinity ID and password at connect.xfinity.com/appsuite/. From there your emails should appear 👍More information on yo
Where are my email messages
Where are my email messages? How do I get to where they are listed?
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@jch00 No problem. We'll be here. Just reach out when it's convenient for you.
Can't access Xfinity Voice Settings
Can't access Xfinity Voice Settings. have cleared cache, tried multiple browsers and computers, also it does not work with app on phone
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We’d be happy to review any current eligible promotions to see how we can best assist @Castiel47. To get started, please send us a direct message with your full name and the service address on the account. To send a "Direct Message" ("Private"
Re: "Need to Cancel Existing Account and sign up as new customer to get better rate."
Hello i know this is old thread and for the other customers who are having similiar problem i also cancelled my services neither xfinity employee or corporate give a [Edited: "Language"] about their existing customers and nothings gonna change
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My service is scheduled for tomorrow's 18th of june cancellation unless you can give me the same price that you are giving new customers that is $50 a month for gig wifi
Re: "Need to Cancel Existing Account and sign up as new customer to get better rate."
Hello i know this is old thread and for the other customers who are having similiar problem i also cancelled my services neither xfinity employee or corporate give a [Edited: "Language"] about their existing customers and nothings gonna change
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user_epx4ks Hello, have you applied for the California Lifeline program?
california LifeLine program
how do I apply for the california LifeLine program for my land line?
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@XfinityRay Thank you. Will reach out tomorrow.
Can't access Xfinity Voice Settings
Can't access Xfinity Voice Settings. have cleared cache, tried multiple browsers and computers, also it does not work with app on phone
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It met the standards again they blocked it for a bill which they can't. My son's phone came from at&t ported in was never on lock until I asked to transfer it.
Xfinity not letting me port my phone out
This company is the worst and customer service they have none. They are refusing to give my sons pin to transfer service for a bill I would have paid but now no I am tired of getting the run around wasting my gas a day of time for [Edited: "Inflammatory"] to say they are blocking it for a bill which
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user_f0m4hz - I’m glad you’re looking to get this taken care of, and I want to make this as smooth and transparent as possible for you. You can use the link below to schedule an appointment ahead of time and skip the wait at your local Xf
On screen tv guide stuck on quick tips
Can no longer access Favorite Channels on TV on screen guide as it is stuck on quick tips... Have done restarts, refreshes, etc. Any thoughts?
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When is this lunacy going to end? I have been paying Comcast or Xfinity for over 17 consecutive years and most of that time for the NFL Network. To continue watching this single channel, I have had to subscribe to another service provider at $
user_6hdv1c
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NFL Network/Xfinity
Billionaires fighting with Billionaires over dollars. Neither concerned with their customers that pay their bills, causing us the inconvenience of not being able to watch their products, when it’s because of us that they exist. In spite of the garbage they both spew, they’re not going to suffer no m
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