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Rewind function on live tv
For years, when I turned on my tv, I would have the option to rewind the current channel the tv was on, up to 1 hour back. Great feature, especially for catching the news or other programming that had started before we came inside in the evening. Recently, I had a technician at my home checking my i
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X1
Hi there, @Panzmich220! Thanks for reaching out with your questions about what TV features work without our internet service and if fiber to the home service is available. We are happy to further assist you! This link to the X1 DVR services overview
Cancel Internet and keep tv
I have Xfinity Internet (1 gig) and Xfinity TV (Premium TV). The cable box (XiD X1) is connected via Coaxial cable. I do get Peacock, but I do not use it. I am considering cancelling the Xfinity Internet and subscribing to Fiber Internet provider since Xfinity does not offer fiber yet. I want to kee
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Damage to Personal Property
We created a claim and haven’t heard anything back about a line going through our sewer line.
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Customer Service
Concern moved here to the Customer Service help section.
Help with purchase pin.?
I waited the hour because of 5 attempts will not let me change the pin
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Our team can assist with that we and will need you to meet us in direct messaging to discuss your account details. Please send us a DM with your first and last name along with your full-service address so we can help. To send a "Direct Message" to X
Hello
I had an open Xfinity phone box delivered in April. No phone was inside ! Can anyone help me? I’ve called 15 times and they say police report, take pics, and I’ve waited 20 days now. name is zack emaik is [Edited: "Personal Information"] PLEASE HELP
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Hello user_1ywibs, you will not pay on the watch forever. Only until it is paid off. Then the payments toward the watch are done, and you only pay for the service.
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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Poor service
I have Xfinity mobile and I have received the worst customer service from you guys whe ln submitting a claim. Slow response time. Claim pending with no updates, called and can’t expedite . Why am I paying for mobile care when you get transferred over and over with no solutions. Highly don’t recommen
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Devices
Hello user_hp9e9f thanks so much for taking the time and reaching out here via our Xfinity Forums! We do want you to be able to enjoy your services to their fullest capacity. Is this happening on specific channels, and if so, which ones? Due to a lic
Credit on my bill for a month of stations I can’t access. It’s unacceptable at this point
I’m insisting on a credit for the month of April since I haven’t been able to watch my programs.
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[Edited: "Personal Information"] we received an open box with no phone inside that we paid for. We’ve filed a police report number [Edited: "Personal Information"] Jacksonville sheriffs office. Note: This comment was created from a merged convers
Hello
I had an open Xfinity phone box delivered in April. No phone was inside ! Can anyone help me? I’ve called 15 times and they say police report, take pics, and I’ve waited 20 days now. name is zack emaik is [Edited: "Personal Information"] PLEASE HELP
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Hey there, @user_26a0c0, thanks for reaching out through Xfinity Forums regarding your email concerns. We would be happy to help with troubleshooting. Are they getting an error message when they attempt to send you the email?
incoming email from a family member at metrocast.net is blocked before reaching my comcast.net mailbox.
Email from a family member @metrocast.net is blocked before reaching my comcast.net mailbox. (It does not arrive in my inbox or junk folders.) The situation occurs periodically - every month or so - and persists for days before eventually returning to normal. If, during the periods when things don't
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Good afternoon @user_9ph37j. If you head over to https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email, it will provide steps on how to connect your email to Apple Mail. Let us know if you have any questions.
Connecting my Email to iPhone [Edited]
How do I connect my email account to my iohone [Title edited to remove personal information - email address]
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Line locate
I need my Comcast cable line marked prior to implementing a landscaping project.
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Customer Service
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Credit on my bill for a month of stations I can’t access. It’s unacceptable at this point
I’m insisting on a credit for the month of April since I haven’t been able to watch my programs.
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How long do I have to pay 10 dollars a month. When I’m old and grey will I still be paying for the watch
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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Can not accesses e mail. Logging in to https://connect.xfinity.com is usually a good starting point. If that doesn't work, please post back with a more complete description of the problem you are having.
BruceW
commented
11 hours ago
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email
Can not accesses e mail.
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