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Hello, I’d like to cancel my service please. I’ve moved and Xfinity is already the internet provider at my new address.’
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Billing
Canceled account and never received an email
Canceled account on 4/28 and never received an email Confirming cancellation. I was also told I wouldn’t be billed for 4/28 and was still charged. Cannot get anyone who speaks accurate English on the phone. Very displeased with comcast and I have been a customer for over 6 years.
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Sign-In and Account Management
@XfinityThomasC please see my latest comment. I will submit a dm with my phone #
Peacock app activation need support from a live operator
I tried to activate my peacock service, but the system doesn’t prompt per the set up instructions. What number is available to get a live operator for resolving this?
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Is there a customer service number available to get this resolved or would a representative give me a call?
Peacock app activation need support from a live operator
I tried to activate my peacock service, but the system doesn’t prompt per the set up instructions. What number is available to get a live operator for resolving this?
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@user_xn2lev Could you please send our team a direct message with your full name and full address? I may need to get this issue submitted to our upper-tier tech support team. To send a direct message:1. In the top right corner, you'll see a little ch
Peacock app activation need support from a live operator
I tried to activate my peacock service, but the system doesn’t prompt per the set up instructions. What number is available to get a live operator for resolving this?
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The combination of the contract disputes between Xfinity/Comcast, Scripps, which carries my local CBS programming, and Disney/ESPN which carries the NFL Network also has me now looking at other providers. I've been a loyal Comcast/Xfinity customer fo
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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user_owml1l Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays&nb
Channel 7
When is Channel 7 in Detroit going to be available again? How do I get a credit on my bill until this situation is settled?
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user_0iapcn Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:Click "Sign In" if necessary• Click the "Direct Message"
inground sprinkler damage from xfinity contractor
Hello, last December xfinity had a contractor dig a pit in my yard to gain access to the utility box in my property. They had a guy waist deep in this thing and I advised the foreman that I have inground sprinklers. He said they would re-lay the grass they peeled back and that they have sprinkler pa
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inground sprinkler damage from xfinity contractor
Hello, last December xfinity had a contractor dig a pit in my yard to gain access to the utility box in my property. They had a guy waist deep in this thing and I advised the foreman that I have inground sprinklers. He said they would re-lay the grass they peeled back and that they have sprinkler pa
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Customer Service
I don’t have an existing Peacock account. I use my email to login, and Peacock prompts me to select a plan.
Peacock app activation need support from a live operator
I tried to activate my peacock service, but the system doesn’t prompt per the set up instructions. What number is available to get a live operator for resolving this?
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Hey @user_y5f5lq , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your signal for the internet connection. I would be more than happy to offer my assistance
Drops in signal strength
Signal drops intermittently from approximately 1300 to 50 or less. Upstream power shows 54.5 dBmV. Logs show constant WIFI vap is set to down followed by the radio1, 2, and 3 resetting. I need a line technician to check the node and outside lines. I don't know where to call to start this service req
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Thanks for the clarification @user_xn2lev have you also attempted to speak to Peacock Customer Support about the two addresses? Go to: peacocktv.com and log in. Reminder the Peacock email and password may not be the same as your Xfinity cred
Peacock app activation need support from a live operator
I tried to activate my peacock service, but the system doesn’t prompt per the set up instructions. What number is available to get a live operator for resolving this?
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Did you tell them that you no longer are a customer and therefore don't have an active account @alphapete?
Legacy Email Password Reset Loop – Closed Account – Cannot Locate Records
I had Comcast service in my homes for 20+ years here in the Atlanta market and moved about five years ago to a new location where I have fiber optic Internet connection. My service provider is AT&T. Comcast policy allows me to maintain my Comcast email address which has worked well for years. Someho
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Channel 7
When is Channel 7 in Detroit going to be available again? How do I get a credit on my bill until this situation is settled?
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Customer Service
Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know Comcast pays
XfinityJeff
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NFL Network
DId Xfinity drop the NFL Network or are there talks still going on?
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