Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (470.1K)
I am in complete agreement with this post! Just both parties check your ego’s and find a fair price for both of your bottom lines or I and many others are gone!
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
Question
outlook 2010 does not accept a second e-mail account, et does not accept gmail accounts We can't help you with Outlook, sorry.
upgrade outlook 2010 to outlook 2021
outlook 2010 does not accept a second e-mail account, et does not accept gmail accounts
Question
Great! You may have already enrolled. When visiting https://www.hbomax.com/, are you able to sign in with the email and password you would have created during the enrollment process? This could be a third-party email not associated with Xfinity @user
hbo
My HBO Max subscription shows Active on xfinity.com/yoursubscriptions and in StreamSaver, but Max.com does not recognize my entitlement when signing in via TV provider. I have never had a direct Max subscription. Please refresh/reset my HBO Max entitlement on the backend
Question
upgrade outlook 2010 to outlook 2021
outlook 2010 does not accept a second e-mail account, et does not accept gmail accounts
Question
•
Good afternoon @user_aema6v, and thank you for reaching out on our Community Forums with your billing questions—we’re happy to help. We can certainly review your account to confirm the services you’re being billed for. To get starte
why am i still being billed for services after I cancelled our service
My services were cancelled in February18th to be concluded at the end of the billing cycle on 2/28/2026. I am being billed for 2/28-3/28/26. I didn't have service anymore. Why am I being billed? Thank you,
Question
thank you for your response it shows activated
hbo
My HBO Max subscription shows Active on xfinity.com/yoursubscriptions and in StreamSaver, but Max.com does not recognize my entitlement when signing in via TV provider. I have never had a direct Max subscription. Please refresh/reset my HBO Max entitlement on the backend
Question
Hey @user_33jcqi, Thank you for visiting our official Xfinity Forums Community support page. We can most certainly help assist with the activation of the HBO Max streaming subscription. Please also note that sending unsolicited private messages to my
hbo
My HBO Max subscription shows Active on xfinity.com/yoursubscriptions and in StreamSaver, but Max.com does not recognize my entitlement when signing in via TV provider. I have never had a direct Max subscription. Please refresh/reset my HBO Max entitlement on the backend
Question
Simple question, what am I being billed for at [Edited- Personal Identifiable Information]
why am i still being billed for services after I cancelled our service
My services were cancelled in February18th to be concluded at the end of the billing cycle on 2/28/2026. I am being billed for 2/28-3/28/26. I didn't have service anymore. Why am I being billed? Thank you,
Question
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
Thanks for posting on our community forums, user_578ddc. I understand you'd like to speak with a representative, and you've reached the right place. We're here to help. What specific issues are you currently experiencing?
Need a Live person
How do I reach a live person? The [Edited: "Profanity"] AI assistant doesn’t give the option I need. For the amount of t I pay, I should be able to speak to a live person…my god.
Question
Oh no, I am sorry @user_7xj5hq! I would recommend clearing your browser cache and cookies, and then log back into the Xfinity Forums. Please let us know if the bubble is available and send us a DM.
I have waited 6 months for a repair to my fiber cable
This problem started in Sept of 2025. Every time the contractor commutes to coming the do not show up. I have spend countless hours trying to break through the process. How can I get a direct contact at Xfinity that can help me?
Question
user_etxhef Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
Wi-Fi extender backup battery
I had a recent install and on my package. I got the Wi-Fi extender when all the equipment came out with the technician the Wi-Fi extender battery wasn’t there. The technician said I had to go to the store to get the backup battery. I went to the store. The store said they doesn’t have the backup bat
Question
Thank you for reaching out here. I am sorry to hear about that issue paying your bill. Are you attempting to make that payment with your Xfinity app or at the Xfinity.com site?
bill pay
I've been trying to pay my bill for 45 minutes. I almost always have trouble getting in to pay my bill but not this much. It needs to be made easier.
Question
I do not see a bubble or text box to start a private chat
I have waited 6 months for a repair to my fiber cable
This problem started in Sept of 2025. Every time the contractor commutes to coming the do not show up. I have spend countless hours trying to break through the process. How can I get a direct contact at Xfinity that can help me?
Question
@stewart88 I absolutely hate comcast/exfinity email. Can never get signed in. Just keeps going in a loop.[Title edited: "Personal Information"] https://connect.xfinity.com/appsuite <----- are you trying here?
Again
commented
13 hours ago
to the conversation:
0
0
Unable to get into email [Edited]
I absolutely hate comcast/exfinity email. Can never get signed in. Just keeps going in a loop. [Title edited: "Personal Information"]
Question