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@user_aabb64 Thanks for reaching out to us via Forums. Go ahead and reset the carrier settings. Go to Settings > Apps > Carrier Services > Storage and clear its cache and data as well. Once that is done, see if you continue getting the error
Cannot get groups texts from Androids/RCS waiting for activation
Please check the features list on my eSIM profile line for Feature ID 90393 or an 'RCS Block'. If it is there, please remove it and force a 'Sync to Switch' to re-provision my RCS capability.
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Hello @collco_cb We'd be happy to help activate the box on our end. We appreciate you giving it a shot yourself. Please send us a direct message with your full name and service address to get started. To send a "Direct Message" to Xfini
Cannot activate new XiD-P box
Cannot activate new XiD-P box. Multiple attempts to activate box with remote...always returns to "Restart".
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Can confirm, havent had the issue since getting the new cable box.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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DoubleJz Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: •
Reoccurring Daily Internet Outages
I am here to report persistent, intermittent internet connectivity issues that have been occurring daily for several weeks. Prior to June/July, my connection was rock solid, but it has since become unreliable. I have begun documenting these outages as they occur as the frequency has reached an unacc
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It's the Comcast box. Get a new one and the problem goes away.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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Cannot activate new XiD-P box
Cannot activate new XiD-P box. Multiple attempts to activate box with remote...always returns to "Restart".
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Customer Service
Hey @user_32npzx , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your promotional offer. I would be more than happy to offer my assistance looking into this
Promised $400 mobile promotion denied after I followed Xfinity employee instructions
Promised $400 mobile promotion denied after I followed Xfinity employee instructions I signed up for Xfinity Mobile, an Apple Watch line, and home internet based in part on a $400 promotional gift card. I returned to an Xfinity store specifically to activate my phone, but an employee told me to acti
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Expolsion
I was in my house and had my router and alexa connected reguarly on my extension cord and my router connection exploded and messed up my alexa and my wifi went out.
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Customer Service
Hello @user_e1b9n9, thank you for your comment. Sorry to hear you're experiencing issues with the picture quality on your TV. I can certainly understand how frustrating that can be, especially when you're ready to relax and enjoy your favorite shows.
Schedule technician visit
I need to schedule a technician visit to my home address to change my coaxial cable in my house. The xfinity app will not let me do it. My address is [Edited: "Personal Information"]
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how can i access my router if app not working in my Android 11
My cellphone has Android 11 and my Xfinity app disappeared, how can I handle my router now?
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Xfinity App
I'm experiencing come and go scrambling all the time on my TV. I think it's the cable from the pole to the house that is causing the issues. I would also like to have someone check out the inside for issues.
Schedule technician visit
I need to schedule a technician visit to my home address to change my coaxial cable in my house. The xfinity app will not let me do it. My address is [Edited: "Personal Information"]
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Greetings @user_x1051x, and thanks for reaching out to us on the Xfinity forums with your issue, and thank you @EG for moving the post, so we can respond. I am very sorry to hear about the issues you are having with the internet, as someone that
Damage cable line
My neighbor got a fence installed and now my Internet don’t work. I’m pretty sure they hit the cable line. I’ve tried everything else.
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Concern moved here to the E-mail help section.
EG
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email
I am trying to access a very old email but it is not allowing me to since the email has been inactivated for several years. can you help me access this email?
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