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Is it an account that you owned? Or did you recently start new services at the same location? @knightrap
2 addresses on my account
My account is showing I have service at 2 addresses. How can I remove the other address from my account
Question
user_wc1xiw, Thanks for sharing these details, and can understand how you feel after seeing those mailings. I am sorry to learn about this experience. Since this is the first time reaching out to our expert team over social media on our forums page,
internet service for Pledger Drive, Cave Spring, GA
Are there dates to install cable service on Pledger Drive, Cave Spring, GA
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No I did not move. The other account was randomly added.
2 addresses on my account
My account is showing I have service at 2 addresses. How can I remove the other address from my account
Question
Did you move? To manage multiple accounts with your ID the link: https://www.xfinity.com/support/articles/switching-between-multiple-accounts will assist you @knightrap
2 addresses on my account
My account is showing I have service at 2 addresses. How can I remove the other address from my account
Question
user_1beqb6 Hi there! Our team would be happy ot take a look intot this for you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon i
Packet loss so bad Pc is unplayable
Recently moved into a new spot and bought the most expensive Xfinity internet package 2000 upload/download. PC gamer so I have an Ethernet cable (100ft) cat6 running from my XB10 modem/router combo in the living room down to the basement. It’s fine maybe 20% of the time with no lag/packet loss but 8
Question
This is the fifth time that I have communicated with someone from xfinity. You are the first person to admit that there is NOT any service on Pledger Drive. In November 2025, based on mailings and other marketing, xfinity made what I thought was a v
internet service for Pledger Drive, Cave Spring, GA
Are there dates to install cable service on Pledger Drive, Cave Spring, GA
Question
My Xfinity bill increased
My Xfinity bill increased by $80 I will not pay another cent. I had trouble paying my bill and should have cancelled like yesterday. I’m paperless didn’t get a warning I’m on auto pay they went from $251 to $331 telling me you added sports and other perks I hear as to your reasons I don’t like sport
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Customer Service
2 addresses on my account
My account is showing I have service at 2 addresses. How can I remove the other address from my account
Question
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Sign-In and Account Management
Let us take a look at this for you. If you could please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name and full address. I'd be more than happy to look into this for you.
Support
I need a Xfinity support personnel to come to my house and help me get all my items connected to the internet. Some will connect and some won’t.
Question
reactivate email
How do I reactivate my email? I received "Your inactive Comcast.net email account is now closed".
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I am not getting an error
Support
I need a Xfinity support personnel to come to my house and help me get all my items connected to the internet. Some will connect and some won’t.
Question
Hey @user_4q5bb0 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the cancellation of your account. I would be more than happy to offer my assistance looking
cancel account
I moved out of my old apartment and need to cancel my service. Posting so that I can send a direct message to customer support. Thanks
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Thank you so much for this information. Are you getting any error message regarding a wrong Wi-Fi password?
Support
I need a Xfinity support personnel to come to my house and help me get all my items connected to the internet. Some will connect and some won’t.
Question
user_hro6ve I would be happy to assist you with putting your gateway in bridge mode. Which gateway are you currently using that isn't showing the option in the admin portal to toggle on bridge mode?
xb7 bridge mode toggle does not appear
I can log into the XB7 via 10.0.0.1 with no problem, but the Gateway->At a Glance page only shows Bridge Mode: with no toggle. How do I fix this?
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user_0vos3y Good morning! Thank you for reaching out to our Xfinity Forums regarding your pricing. Keeping your services within a budget is important these days. I'd be happy to review over your account, and some options that may be a bit more budget
XfinityKassie
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5 hours ago
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My Xfinity bill increased
My Xfinity bill increased by $80 I will not pay another cent. I had trouble paying my bill and should have cancelled like yesterday. I’m paperless didn’t get a warning I’m on auto pay they went from $251 to $331 telling me you added sports and other perks I hear as to your reasons I don’t like sport
Question