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5g

My XB8 gateway stopped broadcasting its 5 GHz Wi-Fi network after an Xfinity settings change. My 2.4 GHz and 6 GHz networks work, but neither my phone nor PS5 can detect 5 GHz. I've restarted the gateway and renamed the 5 GHz network without success. Can you check whether the 5 GHz radio is working

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I’m having the same problem. My scheduled recordings are totally gone. When I try to set up recordings again it doesn’t work. Very frustrating.

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Scheduled recordings

The new app format does not show scheduled recordings in the library. Where can I find them?

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This is the absolute worst update ever. Apple can update an iPhone and it’s immediately better.  Xfinity has blown it with their app.  You can’t find scheduled recordings and it only appears on the website and then it directs you immediate

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Why did Comcast feel the need to break (I mean update) the Streaming App?

Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to

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Hello @Omc53, and thanks for sharing your experience and concerns on our Xfinity Community forums. We understand your frustration with the recent changes to the Xfinity Stream app, especially when features you've relied on are no longer available or

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Good evening @user_18odp9. Are you getting any kind of message when trying to tune into those channels?

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channel line up

What is happening with the channel line up changes. I no longer see the same stations that were available for years. Also no dodgers-brewers game on my Roku tV app now.

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Just a totally horrid app!!

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HORRIBLE Xfinity Stream App Update

Quite literally the worst app update they could have done. Can’t see what shows I have recorded (who care about episode names), can use smart resume AND got rid of the 30 second fast forward function. Also just one of the most unappealing UI interfaces I have seen. Fingers crossed they get rid of wh

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Completely awful update! Bring the old one back asap!

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HORRIBLE Xfinity Stream App Update

Quite literally the worst app update they could have done. Can’t see what shows I have recorded (who care about episode names), can use smart resume AND got rid of the 30 second fast forward function. Also just one of the most unappealing UI interfaces I have seen. Fingers crossed they get rid of wh

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Do I qualify for fiber, and how low can latency go on DOCSIS 3.1? (Royal Palm Beach, FL 33411)

Hi, I'm an Xfinity Internet customer in Royal Palm Beach, FL 33411. I play online games and want the lowest latency possible. Two questions for an Xfinity employee: 1. Does my address qualify for Xfinity fiber (for example Gigabit x10)? If yes, what would it cost? 2. If I stay on DOCSIS 3.1, what is

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I see this as a test, if they fix this and fast and get us the capability, then that shows double hate you at Xfinity Comcast or whatever it is. And you know what we should all leave!

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10 hours ago

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The new format for xfinity cable

I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa

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user_gfr5es With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. You can still favorite Sports teams on the TV experience. We know that having to scroll through the full

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New stream app is terrible

All features that made the app great are suddenly gone!! How do I revert back? There are no favorite channel filters, the skip ahead fast forward is gone and deleting via swipe are just a few. if this is a pilot test, it’s an epic fail.

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Totally agree, not happy about the change! Takes forever to scroll thru 800 channels to get to hd tv.  I want my favorites options back! 

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not a fan of the new streaming app changes

I want to provide feedback on the new reimagined Xfinity Stream app experience. The new interface is more confusing and less intuitive than the previous version. One of the most useful features in the old guide was the ability to quickly mark channels as favorites and then easily access those favori

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Time to see if ATT fiber is in you area. Revolt, why do we need to take this disregard from a company you give so much money too.

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10 hours ago

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The new format for xfinity cable

I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa

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Peacock Premium - can't activate it, receiving error PPG_0017

My Xfinity account includes Peacock Premium at no charge, but it shows "Activation required". When I try to activate it, I recieve an error PPG_0017 saying my Xfinity account is already linked to another Peacock account. I only have one email address. There is no "Help & more info" or unlink option

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By removing the favorite list the app becomes useless for my 88 year old mother who only watches a certain number of channels and now she struggles just to watch tv. What were you guys thinking?

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Favorites feature on streaming app gone after app updated yesterday

Here's what I recommend next Report this as a software defect to Xfinity's technical team, specifically for the Samsung Smart TV version of Xfinity Stream. You can use the Xfinity Community Forum and post this message: My 2024 Samsung TV received the new Xfinity Stream app update on November 4, 2026

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@XfinityThomasC​ Honestly, no regard for the customers. Do they get any input from anybody before they release these things? Any good reason for what they did?

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The new format for xfinity cable

I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa

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No SHHT. Given the money we spend, its an Fyou to your customers.

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The new format for xfinity cable

I was extremely irritated last night when all of a sudden the format for the xfinity app on my smart tv completely changed!! And not for the better! Today I’m even more irritated to find I have to scroll through every channel on the guide, there is no longer a “favorites guide list.” And when you wa

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Ont provisioning

Customer support via phone is not helping. I need my xfinity NKFN11AEL ONT to be provisioned to work with my router.

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Updated Xfinity streaming app is HORRIBLE!

This is an absolutely horrible user experience. The "Favorites" are gone, so now I have to scroll through hundreds of channels. It takes twice as many clicks to do anything. I can no longer quick scroll to the top. I cannot get a summary of any program currently airing/streaming. I can no longer fas

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