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I have internet service. My phone says "no line".
help
My landline isn't working It says "no line". I can't get any help I've been on my cell phone for hours trying to get AT&T to help
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@XfinityBenny yes. It appears the problem has resolved itself for now.
Recordings not appearing in xfinity stream app
Last week all scheduled recordings showed up on both the cable box and xfinity stream app. What has changed? I have reinstalled the app on my iPad. I reset the cable box. How do you fix this?
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I have tried powering down both devices, multiple times, with no luck. The Officejet 4620 Series Connectivity Status report shows the printer as discovering my home network.
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
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Sorry to hear there are some billing issues with your account @user_nvfj8m. I would be a happy to help and look into it further. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen
How to file a complaint
I have tried many times to get my bill corrected by chat, phone call and visiting the store, and it still has not been resolved. I am desperate to talk to a real person who can really help me. The issue is that there are three accounts at the same address, two houses and a tiny house. When the perso
Question
Hello, how are you @Charmion? Thanks for your post. Are you able to confirm if you have AT&T for home phone service or an Xfinity Voice line for home phone service? If you have Xfinity Voice service your modem will operate both phone and internet
help
My landline isn't working It says "no line". I can't get any help I've been on my cell phone for hours trying to get AT&T to help
Question
Accepted Solution
Need internet at second home - there is no coax outlet and no cable from pole to home. Where do I start?
I am a current customer at my primary residence, and I need to set up internet at a second home. I have a few questions about how I get things done in the correct order etc. This home has never had internet service: - there is no cable running from the pole to the home. - There is no coax outlet in
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Customer Service
help
My landline isn't working It says "no line". I can't get any help I've been on my cell phone for hours trying to get AT&T to help
Question
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Customer Service
user_i75kyy, Thanks for letting us know. Have you tried splitting those bands to see if your printer has an easier time latching onto that 2.4 GHz band? After splitting the bands, are you also able to access the printer's control panel to see if you
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
Question
@user_73q1ijThank you for reaching out to us. I know how important proper lawn upkeep is. To address your concern, we’ll need to move this conversation to direct message since we’ll be collecting personal information. Could you let me kno
Need Improved Communication
My yard has been flagged, spray painted holes dug and left a mess since Oct. No flyer or letter to let you know what is happening, expected timeline, expectation for property to be returned to original state or what happens if there is damage etc. I just keep getting more flags and more paint and ha
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Accepted Solution
Closed
Cancel TV Services
I want to cancel my TV services while keeping my Internet service. I’ve tried looking all over the website. The website is so slow by the time I get to where I need to go it routes me to a different area. I tried to set up a call the earliest call was for the weekend at 7:30 PM that is just ridiculo
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Customer Service
How to file a complaint
I have tried many times to get my bill corrected by chat, phone call and visiting the store, and it still has not been resolved. I am desperate to talk to a real person who can really help me. The issue is that there are three accounts at the same address, two houses and a tiny house. When the perso
Question
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Customer Service
I have also restored factory defaults, erased WiFi memory, unplugged, etc. to no avail.
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
Question
I am having the same issue and now it is cutting off the fox news channel when there is no commercials.
Xfinity stream goes to a commercial break and never comes back
This just started happening today. In the past, I have had problems with the volume being muted or the picture being frozen upon return from a commercial, but this is the first time that it never returns at all. I know that the programming is working because I can see it on my Regular television. I’
Question
HP Officejet 4620 all in one printer, scanner, copy, fax
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
Question
Money taken out of my bank account without permission
My mobile phone was canceled in August but Xfinity took money out of my bank account in October but refused to refund me
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Billing
My question was not answered. I was asked to provide info using the Direct Message that I couldn’t find at page top as indicated. All the holes in my yard have either sunken or are mounded and I have no idea if or when these will be taken care
Need Improved Communication
My yard has been flagged, spray painted holes dug and left a mess since Oct. No flyer or letter to let you know what is happening, expected timeline, expectation for property to be returned to original state or what happens if there is damage etc. I just keep getting more flags and more paint and ha
Question
I'm sorry to hear that, @user_i75kyy. Could you share the make and model of the printer? I want to check and see if there may be any information available about it as it relates to the new modem.
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
Question
Unfortunately, splitting the bands did not work nor did changing the security level.
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
Question
@user_tetl0t I apologize for the inconvenience, we can certainly help with your account here. May I please ask that you send us a direct message with your full name and the service address to get started? To send a direct message:
I am trying to cancel xfinity, getting a lot of 404 page not found errors on their site. I don't have access to my phone today.
I keep going in circles. Why can I not just cancel this service online? It appears to want to schedule a callback. I don't have access to a phone today! I know congress has been working on this (making it as easy to cancel as it is to sign up). [Edited: "Political/Profanity"] This is ridiculous that
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Hello and welcome, @user_33v8gg! Thank you for creating a post regarding your billing concerns. If you were still enrolled in Automatic Payments, and a balance was due, that could be one reason for the withdrawal from your bank account. But we can ce
XfinitySara
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Money taken out of my bank account without permission
My mobile phone was canceled in August but Xfinity took money out of my bank account in October but refused to refund me
Question