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@XfinityNatalie I am not that person who originally posted their question but I have the ultimate package and 1253 does not work. I type in 1253 on the remote and the TV goes to 1255. Any idea why?
Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253
This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport
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Did you ever get the channel to work?
Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253
This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport
Question
Sure! I’ve done this before but let me try it with the settings you recommended
Unable to send email
I’ve read the previous responses to this issue and gone thru the fixes in settings. I cannot find a direct message icon on my Xfinity app and the chat is no help. Can someone please help? This hasn’t happened before and I’m baffled
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Problem after installation
I had someone come to my house to replace my router and they drilled a new box near my fuse box that will not close because the worker left one of the cables sticking out of the front instead of making a hole in the box for it
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Customer Service
I have a better story: I was told I'd get MLB network and Mariners games for $37.50 total for the season! Turns out it was $150, and I'd get all MLB games EXCEPT local Mariners games... 1hr on the phone setting this up, then 1hr to cancel. I will be
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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I view this as great news, not being able to view Jimmy Kimmel isn't a bad thing.
Scripps Channel
Why was the Scripps channel removed from our TV line-up? We live in Venice, FL and are paying almost $400. per month and they take off our only access to our Tampa Bay Lightning hockey game? What a rip-off!
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I have shared my Name and service address on direct message. Please let me know what is the ETA for the resolution. Also this will make us as a customer to decide whether to trust any of XFinity sales representatives going forward.
Promotions not being paid after promise
I am a Xfinity customer with 4 lines with Xfinity. My last line I got is on Oct 2nd 2025. I have been promised with promotion that IPhone17 pro is on Xfinity along with $400 gift card if I move a line from any other service provider to XFinity. I did move one of my line from TMobile to XFinity. Whil
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We appreciate the time you have been with us as well, user_9nhf7q! There would a monthly line access fee for the mobile service with your other services being stopped.
Bundle Discount Removal Due to Service Availability – Account Review Request
Hello, I am reaching out regarding a recent change to our Xfinity Mobile billing. We've recently moved to a new apartment community where Xfinity internet service is not available, and the property has an exclusive agreement with another internet provider. Because of this, we were required to cancel
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@XfinityMartyR So I know I understand, Xfinity offers no resolution for customers who have Xfinity Mobile but have moved to an apartment complex that has an exclusive agreement with their competitor's internet service? If so, then I appreciate your
Bundle Discount Removal Due to Service Availability – Account Review Request
Hello, I am reaching out regarding a recent change to our Xfinity Mobile billing. We've recently moved to a new apartment community where Xfinity internet service is not available, and the property has an exclusive agreement with another internet provider. Because of this, we were required to cancel
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@XfinityAbby yes. I have all that. It doesn’t work. There is no information about what to do then and the automated responses don’t address it
Email transfer to yahoo not working
Getting error message when trying to transition email. Used assistant and called trying to get help. How do I find a human that can help? Not impressed with customer service related to this.
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@XfinityAbby yes. I have all that. It is not working. No way to contact anyone to assist.
Email transfer to yahoo not working
Getting error message when trying to transition email. Used assistant and called trying to get help. How do I find a human that can help? Not impressed with customer service related to this.
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Hello user_lqfyw3 thanks so much for taking the time to reach out here via our Xfinity Forums! We know that customers are always looking to get the most for what they pay for, and channel lineup changes can seem like a takeaway of that. We do constan
Customer service
Want to tell everyone Xfinity is the worse cable provider out there. Keep taking away channels from a package but expect customers to keep paying that same amount for less channels. Customer service is the worse, rude people who don't care about the customers
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“Over the total number of lines" error message?
I have been trying for months to upgrade my phones which I brought to Xfinity from Verizon paid in full. Initial representative told me it would be best to port numbers prior to upgrade but since then I have been hit with the same error message repeatedly. I have no lines on a payment plan yet it wi
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Devices
Hey there user_b8c644, thanks for joining us here in the community forums! I'm sorry to hear that you've been running into issues getting a consistent connection. You've come to the right place for help! To avoid repeating steps you may have already
Xfinity support
I’ve called and dealt with the AI bot who only restarted my modem and said everything was fine. I can’t get the Xfinity app to load on my phone even though it says put on your cellular connection and I’ve done that and the app still won’t load. As I see from the post, it’s impossible to talk to a hu
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Scripps owns our local ABC channel, so we can't watch any ABC programming now!
Scripps programming cancellation
I will expect a refund on my monthly tv bill if you do not get these channels back. They are only channels I watch anymore. Please make some kind of deal with them!!
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We can most certainly help perform a few more test and see if an In-Home Service Visit is needed @user_2wlmuf. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then
Why is only NBC that is freezing up???
Every few minutes NBC freezes and it impossible to watch the Winter Olympics. How can this be fixed?
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Xfinity support
I’ve called and dealt with the AI bot who only restarted my modem and said everything was fine. I can’t get the Xfinity app to load on my phone even though it says put on your cellular connection and I’ve done that and the app still won’t load. As I see from the post, it’s impossible to talk to a hu
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Customer Service
Thank you for working with me to get your concern resolved user_lb3qy6. Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troublesho
XfinityJeffB
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Xfinity Voice
I want to remove the Xfinity Voice Premier from my account. I have never once used it, do not even have a home phone, and it is charging me over $65/month for I have no idea how long. It does not give me the option to remove it myself. Thank you.
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