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My internet connection is back on.
Internet is down
Since I got Xfinity service I have not enjoyed it because I keeps going off. Also why is the box in the back bedroom but my TV is in the front of this place?
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user_dd2ju7, thank you for reaching out to us through Xfinity Forums. If you would like, we can take a look at your account and make sure you are not being charged for equipment you never had. Please send us a DM with your name and address. Her
I am being asked to return equipment I don’t have
I use my own modem and router. I have never accepted any Xfinity equipment. Why am I being asked to return equipment? I better not be charged- please contact me.
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Charged $300 in unexpected iPad roaming fees in Canada despite Unlimited Premium Plan
Hello, I am writing to request assistance from an official Xfinity Corporate Employee regarding a major billing issue. I was recently hit with a $300 international roaming charge on my iPad line during a trip to Canada. I have been an Xfinity member since 2021 and am currently a Platinum tier Reward
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Plan
I am being asked to return equipment I don’t have
I use my own modem and router. I have never accepted any Xfinity equipment. Why am I being asked to return equipment? I better not be charged- please contact me.
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Customer Service
@XfinityAirelle It seems to only be TBS and TNT. Sometimes they will work, sometimes they won't. It happens on Stream on my pc, phone, or Fire stick / Fire TV. I'm not sure what's going on. I don't have Xfinity for my intern
TBS / TNT channels randomly not working on Xfinity Stream
Within the last few weeks or so, TBS and also TNT just randomly come up blank on Stream. They work fine on the cable box though. Is there some issue with these channels? I was trying to watch AEW last night on TBS but it was totally blank. I tried it on a Fire TV, fire stick, and a phone. The same i
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my router said it couldn’t deliver and haven’t gotten a notification since
ordered my router said it shipped and got a text message a day later saying my driver couldn’t deliver and haven’t gotten to word since
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Customer Service
There are a couple of threads complaining of this issue. I am having it too. I wish Xfinity would take their Stream app seriously and put out a quality product.
Unable to view local channels anymore, Chicago
Hello! I am writing this due to my increasing frustration with the Xfinity Stream App. I have been using the app for sometime now and became a very active user due to my ability to watch local Over-the-air channels in the 60611 area in Chicago. For about two months now, those channels are no longer
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Billing
I made a payment arrangement but don’t have the payment, do I have any options other than ending the service
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Customer Service
Same issue here too. I use stream in chrome and firefox. Trying to watch games after the start but while they are still recording to catch up to live. The recording will start at the beginning and play fine but you are not able to fast forward.
Unable to Forward While Recording
I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra
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Read no further, I found the solution!I exhaustively tried all the troubleshooting tips and none of them worked.Then I decided to go exchange my cable box for a newer version and now everything works great!The fact that Xfinity support is not even me
Disney plus freezes on commercials
Apparently this is a common and Xfinity problem. I cannot watch an hour-long Disney Plus program, freezes during commercials and if I can finally exit out (it isn’t easy) and restart I am subjected to more ads and more freezing! Looks like this is something Xfinity needs to fix based on the number o
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...the YahooMail actually tolerable. What angers me the most in this is that comcast did not insist that the accounts they are sending to yahoo come ad-free. This is despicable, considering that they have automaticaly handed over hundreds of thousan
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Read no further, I found the solution! I exhaustively tried all the troubleshooting tips and none of them worked. Then I decided to go exchange my cable box for a newer version and now everything works great!The fact that Xfinity support is not even
Disney+ keeps freezing on commercials
Disney+ keeps freezing on commercials - makes it an excruciating experience to watch. Why is this fixed yet? There have been complaints about this for years!!!!
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To everyone finding out just how por Yahoo Mail is.. It actually isn't! You have to dig a bit to find the settings. You WILL need to build filter lists. In the browser AND if you are using a mail client (like Outlook on PC or Mail on a Mac..) you wi
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Xfinity bill doubling
After a year of using Xfinity my bill went from 50 for gig speed internet to 100 the lowest service package is 20$ more than what I pay now when I called the service center they said there’s zero they can do
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Billing
This is a very disappointing response. I would expect someone within Comcast to track down this issue and confirm that someone is truly coming to fix our line today. Canceling service and going to another provider is our next option here.
Internet line was cut by utilities a week ago and can't get Comcast to show up to fix
We have scheduled 3 appointments to fix our cut line and Comcast has not shown up. When we call in they act like nothing's wrong and they schedule us for the next day, tomorrow will be our 4th scheduling to have this fixed. We need internet for our work, this is costing us money. We will need to go
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Unauthorized Mobile Line and Billing Dispute
I am requesting an investigation into an unauthorized mobile number that was added to my Xfinity account without my knowledge or permission. [Edited: "Personal Information”] I have been making my payments through the Xfinity app. Yesterday, I chose the option to receive/view my statement online, and
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Plan
Greetings, @user_shuuea! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about this payment arrangement. You have definitely come to the right place for assis
XfinityJamesC
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Billing
I made a payment arrangement but don’t have the payment, do I have any options other than ending the service
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