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Hello I just sent you a message with my information.
Hulu / My Disney Activato Issue
I am not able to activate my Hulu / My Disney account. I have chatted multiple times with no resolution. I need the activation email sent to me as I never received one and the activation page does not work there is no button to select activate it just says status included.
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Gotcha. When you're on Wi-Fi are you using a VPN of any kind?
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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As a long-time Comcast customer, (more than 25 years) I do not appreciate the move to Yahoo mail. I abandoned this email service years ago because of the amount of garbage that followed it. Now my primary personal account is back in that garba
Email migration to Yahoo
Dear Tom Karinshak, I have been a customer of Comcast/Xfinity for more than 24 years and I have never been more disgusted than today. We migrated one of our email addresses to the Yahoo platform that you promoted and it is filled with ads - every 15-20th email is actually a paid Yahoo ad and ads lin
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Thanks for reaching out to us on our community forums @user_46r5fu! I’m really sorry the technician didn’t arrive as expected. I know how frustrating it is to take time off work, only to be left without any updates or a clear idea of what
Service tech never showed
I am stuck asking the chat I have tried to call and no one will tell me where the technician is. I needed someone today I took work off and I can’t get anyone to give me a response
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We appreciate your feedback @user_9fso3a, and are happy to pass it along as this is not the kind of frustrating experience we want for any of our customers. We want to do what we can to assist. I don't want to make you run through a bunch of steps yo
NOW wifi Pass MacBook not connecting. No splash page.
The login page does not come up, force redirect will not work. Forget network and restart will not work on their own. If I call the number no one can help. Seems like NOW wifi pass has no NOW wifi pass department. I talk to people online and they dont know how to work with NOW Wifi Pass. This only h
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@user_bggts7 To validate any emails sent to you from us, I would need to take a look at your account. In the meantime, please do not click on any links to log into your Xfinity account using this email until further investigation. If you need to acce
ESPN
I got his on an email: is it legitimate? Live events Stream studio shows, an extensive library of original content, including 30 for 30s, and event replays.
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@XfinityAlyssaA yes strong signal and no VPN Also spent 8 hours total on the phone and on online chat with customer assistance representatives for in the past 3 days. So I doubt any of your ideas will work. NOW wifi Pass need fixing and it Xfinity
NOW wifi Pass MacBook not connecting. No splash page.
The login page does not come up, force redirect will not work. Forget network and restart will not work on their own. If I call the number no one can help. Seems like NOW wifi pass has no NOW wifi pass department. I talk to people online and they dont know how to work with NOW Wifi Pass. This only h
Question
Thank you for sharing what happened with the account, @user_pourd1. The choice would have been to either close the account or transfer it into someone's name when they reached out about this. Unfortunately, once the account is closed, recovering a mo
Transfer mobile number from someone elses account to mine
I have recentely gone through a divorce and my mobile number is still on my x-husband's account, (XXX)XXX-XXXX. I want to transfer my mobile number to my personal account. My x-husband has already called and given permission to do so.
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user_49dtai We can further help you on our end today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. Click "Sign In" if necessary Click t
Limited connection in basement
Hello, I am unable to connect my devices including WiFi enabled gym equipment in the basement. They connect fine when not in thebasement. I’ve tried relocating my modem/router but then service is spotty elsewhere in my house. I’ve troubleshoot multiple times with XFINITY assistant including resentin
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Hello user_2wcqdw, thank you for reaching out to us here in our Xfinity Community forums. We are here to assist in any way we can. When you try to access the site, what happens (error message, etc.)? Have you tried using the app, or if you are using
Address change order
Have order to change services have to pay to change trying to pay online but can't get to site to pay
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Great to see the issue resolved itself! Don't hesitate to post again if you ever experience issues with your Xfinity service in the future!
blacklisted
I am receiving the following message on my iPhone mail account - "Temporarily blacklisted IP Address - try again later." My comcast.net email address is working fine on my Windows-based computer using Outlook. How do I get this resolved on my iPhone?
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yes i tried both wifi and cellular, same result, however somehow an xfinity tech did successfully "invite" me into the app, but it was only for that session, and it reverted back to access denied
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
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Chicago same, also it is impossible to connect any non-automatic assistant here.
severe issue to access some Chinese websites since nigth of March 2 from San Jose (95132)
Many websites in China became effectively unreachable since last night, such as gitee.com. ping gitee.com PING gitee.com-31ba39d0fd3.baiduads.com (180.76.198.225) 56(84) bytes of data. ^C --- gitee.com-31ba39d0fd3.baiduads.com ping statistics --- 7 packets transmitted, 0 received, 100% packet loss,
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Okay thanks for confirming! You're definitely using a compatible iOS version, so we know that shouldn't be an issue. Do you receive the same message when logging in on both Wi-Fi and cellular connections?
server access denied on xfinity app
I can log in on the pc, but the iphone i get the following message "Access Denied, you dont have permission to access http://login.xfinity.com/login on this server reference #18.2659c817.1772486015.1487376e https://errors.edgesuite.net/18.2659c817.1772486015.1487376e ive tried clearing cookies, rein
Question
Thanks, we are excited that you have joined us for the StreamSaver package. Sorry, you are having trouble accessing the package, and I would be more than happy to assist you today. You should normally have received an email with links to assist you i
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Streamsaver Apple TV issue on X1 box
I just signed up for the streamsaver package. According to the assistant app, all the services are active. However, when I try using the apple TV app on the x1 box, it at first required me to sign in and now is only showing a QR code and a website with a code to input. I was able to login and appare
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