I recently updated my phone number and email. After the updating and verifying them I'm no longer able to add/update my payment method. You can't add a new payment method yet We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address

I have questions also seeing if anyone has the same issue. Today was when the new rewards drop on Xfinity app and I claimed the Fandango at home code 5.99 towards your next movie and it’s no code. I tried to copy the invisible code and nope nothing. Is anyone else having the same issue? Also I tried

I have an iPhone 12Pro that was a BYO to Xfinity. The phone is showing a SIM lock but Xfinity customer service says the phone is unlocked. Apple support has confirmed that the phone is showing a policy lock to Xfinity. A ticket has been submitted [Edited: "Personal Information"] but it’s been over 2

Xfinity has been nothing but a awful company. TBH I have no idea, how they survive with this level of customer service. If your AI cannot direct to some human, what kind of AI is that. I have had outage since week and a half ago. I have stayed silent thinking that this may be problem all over the ar

How do I access my comcast.net email

I have an iPhone 12Pro that was a BYO to Xfinity. The phone is showing a SIM lock but Xfinity customer service says the phone is unlocked. Apple support has confirmed that the phone is showing a policy lock to Xfinity. A ticket has been submitted [Edited: "Personal Information"] but it’s been over 2

It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y

I have spoken to six different reps and have been told different things by each for a missing phone order. I ended up cancelling my internet and mobile service. No resolution to the issue. I was told different things by different reps. No effort to retain my account.

I recently updated my phone number and email. After the updating and verifying them I'm no longer able to add/update my payment method. You can't add a new payment method yet We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address

I recently updated my phone number and email. After the updating and verifying them I'm no longer able to add/update my payment method. You can't add a new payment method yet We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address

We are out of our home area for the winter trying to stream the Big10 Network on our I-phone and I-pads. The channel is in our Available out of home (TVGO) channels. However each of the three available channels are frozen on the same screen when we click on Watch. It's the same frozen screen of 3 me

Hi, I’m a Diamond member in the new Xfinity Membership program. I received the email stating that I’m eligible for the free Peacock Premium benefit, but when I click the activation link it says I’m not eligible. Other Diamond members are reporting the same issue, and it appears to be caused by an en

I have spoken to six different reps and have been told different things by each for a missing phone order. I ended up cancelling my internet and mobile service. No resolution to the issue. I was told different things by different reps. No effort to retain my account.