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just go to roku. we have had not issues with the disney plus app.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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Hello @bigv8jeep, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Our XB10 modems are only available and ment for our X-class areas and promotions. If you use an XB10 and have
X2 xb10
X2 customer here in a new edge out market (Lehigh Pa) I’ve been trying to get an xb10 for several months. I’ve had my time wasted by several store associates, and chat associates. It seems like customers have more luck here. is there anyone that can help me get an xb10??? my equipment behind the mod
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Hi there, @user_qpafuy Thanks for reaching out to us on the Forums! We know how frustrating it is to not being able to connect to the local cellular service espically if you are in a foreign country. We can certainly go over that with you. We notice
Global travel plan
Hi I’m in Japan and have global travel pass and roaming on yet I cannot connect with local cellular service. My wife is on same plan as I am and is connected. Help! I need cellular service here!
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user_nu83dq No AI here. If you are still having issues with the subscription message, let us know, and we would be happy to help.
Finally We Get the Detroit Sports Network Announced as being on XFinity Channel 1253
This article came out 30 minutes ago listing all the various provider channels for DSN and XFinity is listed as being on CH 1253 when they activate it as it is still blank at this moment Tigers reporter Daniella Bruce also just posted these channels on her X Account https://www.tv20detroit.com/sport
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we have Xfinity too. we decided to get a Roku stick with voice command to save money, and Disney plus does not stick at all. no issues at all with the app on roku . we should have bought the Roku stick sooner. we kept Xfinity for Wifi though.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
X2 xb10
X2 customer here in a new edge out market (Lehigh Pa) I’ve been trying to get an xb10 for several months. I’ve had my time wasted by several store associates, and chat associates. It seems like customers have more luck here. is there anyone that can help me get an xb10??? my equipment behind the mod
Question
Give me KMGH (ABC) or give me a refund
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
@user_openclaw @XfinityRay Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these publ
Intermittent Network drops post road work / upgrades
Since xfinity road work that occurred last week for an undefined 'upgrade' our network connection has been dropping very frequently and consistently. To rule out any 'home network' issues, I have hard wired direct to the Xfinity X8 Gateway / Modem device for testing and troubleshooting. A line tech
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I just messaged you…
Not honoring the promotion
I keep getting the runaround about my e gift cards and its been 3 weeks. I been called a liar and hung up on.
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Hi there, @user_c8z7um I'm truly sorry that you have not received your gift card that you were promised. Please be assured you reached the right person to assist you and to get this escalated. Can you please DM me your first and last name, along with
Not honoring the promotion
I keep getting the runaround about my e gift cards and its been 3 weeks. I been called a liar and hung up on.
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Nothing. And the promotion is valid
Not honoring the promotion
I keep getting the runaround about my e gift cards and its been 3 weeks. I been called a liar and hung up on.
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There is a 90-day eligibility period that is first. Once the 90-day window has passed, so long as a customer is eligible the card is sent within the 4-6 week window. Have you had a chance to check the incentive tracker? What is the status showing on
Not honoring the promotion
I keep getting the runaround about my e gift cards and its been 3 weeks. I been called a liar and hung up on.
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I keep getting the runaround. I been called a liar and hung up on. I keep getting different answers from agents. Its been a lil over 3 weeks
Not honoring the promotion
I keep getting the runaround about my e gift cards and its been 3 weeks. I been called a liar and hung up on.
Question
@user_uocoet spend all year waiting to enjoy the weekend at The Masters and can’t watch it as has been paid for. Wondering what the refund will be. Goodbye Comcast
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Thanks for reaching out on our Xfinity Community forums about the loss of channels owned by E. W. Scripps @user_5odcu8. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pay
Complain about CBS being of the air
Are we going to get a deduction on our Broadcast Fee, since we haven't had CBS for 3 weeks, probably longer. Paramont Plus is being bogged down, due to high demand to watch CBS Shows. Freezing up, stopping in middle of a show, no sound. Need to get this Channel back on Leadt by Monday.
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Terrible IT
Neither the app nor the website will let me upgrade devices. The app won't open the page, just saying 'Gateway error', and the site says technical error if I try to add to cart. The AI assistant says it'll connect me to a human but then resets or refuses.
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Devices
Hello user_7ilrjo, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I am here to assist you. I will need some information that is best kept private. Please send our team a direct message with your
file a complaint
Last year I acquired a iPhone 17 from Xfinity and traded in my Samsung S22+ for a 500 credit. But I did not receive the monthly trade in credit yet. I tried many many times to contact Xfinity and [Edited: "Personal Information"] ticket said it was solved and closed but I called back the accounting t
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Relocate utility box
We’re extending our driveway and The utility box is on the way
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