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D v r records local news, instead of national
We have been recording the NBC. National news and local n b c news for several years.But now, instead of the national news, it records the local news
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X1
Outages
Only shows a single house but nothing else. Make this make sense. Xfinitys [Edited: "Profanity"] Ai always says no possible way to have an agent/rep talk nor chat. [Edited: "Profanity"] near impossible to get a hold of anyone over the phone aswell.
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Your Home Network
@user_b9tps8 @martyzl I totally agree. I'm trying to find a work-around because this is the absolute worst email platform I've ever had the horror of using. Use an email app like Outlook, Thunderbird Apple/Mac Mail, etc.
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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It is now 8:15 and still no reply!! WHAT AM I SUPPOSED TO DO TO GET SOME ACTUAL HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
For the 100th time....Cancel my service!
Why I have tortured myself with this company for the past 15 years is beyond me. I cannot even explain my degree of anger. I am so sick of THE worst customer service known to man. I have posted on here so many times and have NEVER, NEVER been satisfied with the end result of ANY issue and that's ONL
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Not getting incoming calls
I'm switching from ATT to Xfinity. I've spent over 2 hours with chat support. I can make outgoing calls, but can't get incoming calls. No one seems to know what's going on (chatted with 3 different people), but when I come to the boards, seems like it's a porting issue. Who activates this? Is there
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Home Phone Service & Equipment
Xfinity Support
Cancel recent order placed. The order was for the home WiFi extender.
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Customer Service
Paramount + on X1 Platform
I have subscribed to Paramount + and watch it on my X1 platform. The interface is glitchy, the video quality poor sometime and when going between advertisements and viewing content it can be glitchy as well. All in all not a good experience. If I watch paramount + outside the X1 platform such as on
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Customer Service
They finally sent a message asked for my info at 8:02 I responded at 8:03 it is now 8:10 and still no further reply. You cannot be serious! Who has this kind of time to waste?
For the 100th time....Cancel my service!
Why I have tortured myself with this company for the past 15 years is beyond me. I cannot even explain my degree of anger. I am so sick of THE worst customer service known to man. I have posted on here so many times and have NEVER, NEVER been satisfied with the end result of ANY issue and that's ONL
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Internet not working
Self explanatory please help me restore it, I can’t be like this
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Your Home Network
I DID do the above started a chat and no one EVER responded.
For the 100th time....Cancel my service!
Why I have tortured myself with this company for the past 15 years is beyond me. I cannot even explain my degree of anger. I am so sick of THE worst customer service known to man. I have posted on here so many times and have NEVER, NEVER been satisfied with the end result of ANY issue and that's ONL
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Hello @user_gyoiz2 thank you for taking the time to reach out. Will they accept a bill from Xfinity? You should be able to pull up a statement of your bill in the Xfinity app or Xfinity website to print out.
how do I get a statement for my account?
I need a real ID from MA RVM office need to show I have an account with Xfinity stating name and address
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Use my own modem
Hello, I used my own modem in the past. It allowed me to run in bridge mode so I could use a software defined VPN (TpLink Omada) to connect my home and office sites. I recently upgraded my xfinisty speed at home and received a new gateway. If I want to go back to using my old modem, will the xfinity
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Devices and Equipment
I just uninstalled and reinstalled and still nothing. I saw that the last update was on April 10th of this year. And I had already done the same after that update.
Xfinity home app not pushing phone notifications
The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5
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srtowens, Most of the channels we provide to you are owned by media companies other than Comcast. We obtain the rights to carry channels according to agreements (or contracts) with those companies. This includes recording options.
Recording Programs on TV GO Channels
Why do 'record options' come up on some TV GO channels for programming being shown and not on other TV GO channels?
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how do I get a statement for my account?
I need a real ID from MA RVM office need to show I have an account with Xfinity stating name and address
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Customer Service

Howdy user_c9qp6y, and thanks for stopping by the forums for help with your order request! As long as your order for the Wi-Fi Extender has not already been processed in our warehouses, we should be able to help cancel it 👍 To get started, please
XfinitySeth
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14 hours ago
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Xfinity Support
Cancel recent order placed. The order was for the home WiFi extender.
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