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Orange Cable In Yard for Months
There is an orange cable in my yard and it’s been there for months. Something needs to be done about this. Thanks in advance.
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Customer Service
Hi there, @user_fnex6x ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with going over the promotions that we have available. Please be ass
Real agent
I have questions about my bill. It’s 100$ already , I’m sorry but it’s too much for me . Do you have any promotions for me or discounts?
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user_z39rtc, Hi there! Thanks for reaching out. Congrats on the move! You've come to the right place. We are a team of experts who are dedicated to helping with cancellation requests over social media. We can help. To get started, please send us a di
Cancel my internet
Hello, I will be moving from my apartment located at [Edited: "Personal Information"] on 2/28/26. I would like to “cancel” my internet at that time.
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Thanks for your reply. I guess your team cannot execute the needed steps to re-enable webmail access for my primary email account. I will try to reach out to your security team..... It is really frustrating to have this run around when one changes a
I am seeking assistance from an Official Employee to resolve a backend synchronization issue with my Primary Xfinity ID
I have two email accounts (addresses). The secondary email account works fine. After changing my password on my Primary account, I can no longer login to Comcast webmail using the primary email account. I am stuck in a login loop. I received the Edgesuite/Akamai "Access Denied" error Reference #18.4
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Oh no, I am sorry to hear about that @1_grizz! I would recommend clearing your browser cache and cookies, then returning to the Xfinity Forums, logging in and that should restore the icon. Please let us know if that helps.
Diamond member perks. Can i still get movies for a dollar?
I'm a diamond member and was just directed to the redesigned members perks page through a Comcast email. The redesigned members perks page seems like a skeleton of what it used to be. What happened to picking any movie for a dollar? If it's still available, you're doing a wonderful job of hiding it.
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user_305oiu Hi there! Thank you so much for using our Forums and for taking the time out of your day to contact our Xfinity Support Team. I see that you are reaching out to report some equipment that needs some attention. Our team is here and happy t
Pedestal repair
Pedestal servicing [Edited: Personal Information] requires repair/replacement. Cables are exposed.
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Mine seems to have been fixed overnight. I can see everything without issue now.
Missing DVR recordings on Streaming App
I have 15 recordings on my DVR (6%), but when I try to watch them on the streaming app (ipad or computer) there are only 5 available to watch. I have read other posts and have completed all the steps suggested: Check Your Network Connection: Ensure your device is connected to the internet. A stable
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Real agent
I have questions about my bill. It’s 100$ already , I’m sorry but it’s too much for me . Do you have any promotions for me or discounts?
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Billing
My issue seems to have resolved itself this morning. I can see everything without issue now. Hope it’s the same for everyone else!
Missing DVR recordings on Streaming App
I have 15 recordings on my DVR (6%), but when I try to watch them on the streaming app (ipad or computer) there are only 5 available to watch. I have read other posts and have completed all the steps suggested: Check Your Network Connection: Ensure your device is connected to the internet. A stable
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I too am experiencing this issue with Xfinity stream playback (only on the web browser, not on the DVR). But the problem only occurs for me with one program. All other programs play perfectly fine. The program is "Democracy Now", a daily
Xfinity app DVR playback video pausing issue.
For the last week, I have noticed several of my DVR movies are having playback issues. It first started when I noticed a 3 to 5 second pause in audio, during video playback, especially after the start of the playback or if I tried to fast forward past commercials. In the last four days, I’ve noticed
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Thank you so much for sharing those details with us, @user_sh99a2! I just want to ensure we are on the same page, are you wanting to ensure that if you don't migrate you will still have access to your comcast.net email?
Not Good -> Comcast.net Email is Moving to Yahoo!
First the Comcast Email app was done away with. Then Xfinity got rid of the remote App. Now they are not even going to host and operate their own email service as it's being handed over to Yahoo!, a company that has heavily censored peoples' comments on their articles starting during Covid/Floyd rio
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Thanks for letting us know, user_f404gp! Let us take a further look into this for you on our end. Please send us a Direct Message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the
Activate peacock
Since my account wasn’t working with my subscription I permanently closed my peacock account so my Xfinity peacock activation supposedly got linked too that account .. I made a new peacock account tried too activate again my subscription with my new email and it says that Xfinity peacock is already
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There is no chat or bell icon on this page.
Diamond member perks. Can i still get movies for a dollar?
I'm a diamond member and was just directed to the redesigned members perks page through a Comcast email. The redesigned members perks page seems like a skeleton of what it used to be. What happened to picking any movie for a dollar? If it's still available, you're doing a wonderful job of hiding it.
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Good Morning, @user_r4rfzq! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your comcast.net email and the login looping. Thank you so much for sharing the
I am seeking assistance from an Official Employee to resolve a backend synchronization issue with my Primary Xfinity ID
I have two email accounts (addresses). The secondary email account works fine. After changing my password on my Primary account, I can no longer login to Comcast webmail using the primary email account. I am stuck in a login loop. I received the Edgesuite/Akamai "Access Denied" error Reference #18.4
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We are engaging :)
(ASAP)Don't want to pay instillation fee when I can do it myself
I am moving to a new apt that shows xfinity does service the house. Can I transfer my current equipment and service myself, or will I need an actual appointment to have Installers do the setup. I set up my current one myself and would like to avoid the $100 installation for no reason.
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@EG When can I get my answer back?
(ASAP)Don't want to pay instillation fee when I can do it myself
I am moving to a new apt that shows xfinity does service the house. Can I transfer my current equipment and service myself, or will I need an actual appointment to have Installers do the setup. I set up my current one myself and would like to avoid the $100 installation for no reason.
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Hi user_uswype! Thanks for taking the time to visit our Xfinity Forum. We appreciate you for choosing us and supporting our services. Please know my team is always here to help you with your service needs. To view your monthly billing, you can do so
XfinityAmira
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Billing
What is my current bill?
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