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It won't let me activate Peacock or the other streaming apps, when I activate it I get an error
I hope it is solved and you help me so that I can activate and enjoy I hope it is resolved as soon as possible Since none of them let me activate HBO Max, Peacock, Disney, Netflix, please fix that.
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Xfinity Stream Website
No support means dead company
There is no support anymore apparently. You can't talk to a human by any means, and the xfinity assistant is dead. Apparently xfinity is out of business. As much as Fidium has proven incompetent as well, you can still talk to a human even if they are nearly useless. It took 2 hours to register a rou
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Customer Service
Customer service of delivered package
Items delivered when move in isnt u til the 17th. Called today and verified order for the 17th. Modom is going to get stolen as it sits outside a house for a week or delivered to someone that still lives in apartment
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Customer Service
I am still having this issue as well. It is very frustrating. It seems xFinity is incompetent in all regards, not just CATV! Need to fix this on the backend so that customers can receive the codes from banks.
Certain text messages/phone numbers are not coming through
Recently text messages from our bank are no longer coming through. Checked with the bank are all settings are correct. For testing switched the notification to voice call to get the bank code and that works, switching back to text and nothing comes through. I don't have any numbers blocked on my end
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user_xmeeeg, hello there and thanks for reaching out regarding your concern while providing the steps you've taken. It is very helpful. I understand how important this is resolving that connectivity. Just reviewing what you've shared, are all other d
TV cannot connect all other devices in house work
I have rebooted both router and tv multiple times I even did factory reboot on tv. I have disconnected and reconnected wifi connection. Won’t connect to internet. The tv even says “problem is with internet provider”. I sat for an hr with Samsung and after it all they said it was with Xfinity. Using
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user_iwnv4c - Thank you so much for choosing Xfinity and for taking the time to share your feedback—we truly appreciate it. I completely understand how important it is to be able to sit back and enjoy your favorite shows without any issues, and
I can no longer access Paramount+
I posted this issue to Xfinity Support about 10 days ago and never received a response. I got the email others have mentioned that I will not longer have Paramount+. Then I got an email that it was sent in error. Since all that happened, I have not been able to watch P+ on my laptop. I have had a su
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MOCA setup
I have an LG tv and I am on a Xfinity plan with high speed and unlimited data. My problem is that my streaming service buffers quite often. I have my tv connected to the wireless and I also have attempted using Cable Matter usb to Ethernet. I just get the same results, buffering. I was reviewing Xfi
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Your Home Network
WiFi setup isn’t working
I tried setting up the Xfinity now modem but the lights keep blinking and won’t go stay white. I tried unplugging, re plugging everything back in, waited like 20 minutes and still nothing. Ai chatbot was no help.
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Your Home Network
Hello @DDMingoes thank you for taking the time to reach out on our community forum. It sounds like you have not had the best experience and we do not want that to be the case. I would like to take a look at the account and see what is going on. Plea
Number lock won't turn off?
Hi there, I have gone through the steps to attempt to unlock a number on my phone plan. I have tried using my personal log in and the assigned comcast username as well, no matter what log in I use (or device, I have tried my phone, my husbands phone and a laptop) I land on a page that says "You do n
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I hold on to see if thisvis resolved because redzone is the only reason I keep xfinity because I don't watch much on the platform itself
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Hey there user_px15pq, thanks for reaching out here on the forums! It's definitely odd that you suddenly started getting disconnected after a year of stable service. Does this happen at particular time of day, or does it happen randomly?
Daily T4 timeouts, what can I do?
I've worked from home for a year now and xfinity has been very stable up until about a month ago for me. Now at least once a day I'm experiencing a complete loss of connection for multiple minutes. I'm reading the sequence of events in my SB6190 modem's log indicates the modem is losing downstream D
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Thanks for reaching out here on the community forums, user_seyerf! Just a heads-up, there will likely be a charge for the installation, but we can absolutely look into having one scheduled! Please send us a direct message with your full name, name on
Coax cable installation
Hi I can’t seem were my coax cable can I get a technician to install one
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cannot change channels with remote
My remote stopped enabling me to change channels. Volume is the only thing that is working.
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Channels and Programming
@user_wu7fjx Continue trying and asking for an agent, we only have access to regular Xfinity accounts on the forum. NOW Internet has its own account system and support https://www.xfinity.com/support/now.
Xfinity support
The Xfinity Now public hotstop on [Edited: "Personal Information"] is frozen and I am no longer able to connect to it. As this is my primary form of connectivity and it is a service I paid for and am continuing to pay for it would be appreciated if this is resolved quickly.
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Hello user_sps0ux, thank you for bringing this to our attention. Is it possible for you or someone you know to pick up the modem? It is understandable if not; but that would be the first and easiest solution. If not, there are other options, of cours
XfinityJeffB
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Customer service of delivered package
Items delivered when move in isnt u til the 17th. Called today and verified order for the 17th. Modom is going to get stolen as it sits outside a house for a week or delivered to someone that still lives in apartment
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