Greetings, @user_ygjzk8! You are at the right place for further assistance with your account. I am sorry to hear that you want to close the account. We are able to get things squared away for you here. Please send us a direct message with your full n

Hey there, @Sturdevant66, thanks for reaching out through Xfinity Forums. I can understand why you'd be frustrated after dealing with ongoing service interruptions for so long. Since multiple technicians have already focused on the outside equipment,

user_04tikm Thank you so much for reaching out for help with contacting this specific agent. I understand speaking with the same agent may be helpful if they were able to assist you in the past; however, most of our teams are not set up to work with

Hey there, @AmyS75, thanks for reaching out through Xfinity Forums regarding your move. We would love to come to your new address with you, and I hope everything went well with your move. I am happy to take a look at your billing details to ensure yo

Thank you for reaching out to our team here about those charges. I am very sorry to hear about that experience so far, and I will be happy to look into any of those issues from here. In order for me to do that I will have to ask you to send me a dire

@user_gvs76b I am writing to inquire about the status of my promotion gift card that I was supposed to receive after three months of joining Xfinity internet. I joined Xfinity internet in March of this year and I was informed that I would rece

@user_xqel8m I am trying to delete a comcast.net email address that I no longer use (it was hacked a few years ago) and emails are piling up in the Inbox. There is NO information on how to delete that account available to me when I log in to Xfinit

Hey there, @user_fyhi70, thanks for reaching out through Xfinity Forums regarding your cable boxes. I can see how disruptive that would be, especially with newly installed wireless boxes. Are all the TV boxes experiencing these interruptions, or just

@user_s7bhv0 how do i access  my comcast email  https://connect.xfinity.com/appsuite  <----- try here However, if you are a new Comcast customer you will not have a comcast.net email address.  You'll have to go to Gmail, Ya

@sss121 Thanks for adding a post to let us know what's going on. It is strange for only those two devices being impacted. From looking at the error message, it refers to the device being blocked. Are you using any VPN's or ad blockers on those device