Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (482.5K)
Thank you for reaching out to our team. You can always pick up any equipment on an order at any service center that is convenient for you to get to. You can also get that equipment shipped directly to you if needed.
Equipment pick up
I was wondering if there was any way you could pick up the equipment .closer to me .l have no transportation
Question
user_mfgns6 Thank you for posting on our Community Forum so we can help manage your Xfinity account. Although we are heart-broken to see you go, we understand that change happens and we can help. Check out all the information you'll need to know when
Cancel service
I would like to cancel all my services as i have moved to a new place that includes internet in the rent, and is an unserviceable xfinity/comcast address.
Question
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Cut cable line
Contractor for Verizon digging in yard a cut cable for TV and internet! How do I get someone out here ASAP to fix?
Question
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Equipment pick up
I was wondering if there was any way you could pick up the equipment .closer to me .l have no transportation
Question
Long time customers
20 year customer no being able to benefit on offers for new customers
Question
•
Customer Service
user_9x818q I'm sorry to hear you're leaving, but our team can definitely assist with any questions/concerns you have and the cancellation order. Please try these steps to send our team a direct message (with your full name and address), and let me k
Cancel Service
Hello, I would like to cancel my xfinity service. I don't see an option in my forum settings to DM Xfinity but I would like to DM with my service address for cancellation. Thanks
Question
Restricted Section
My billing information is inaccessible to me because the app is misidentifying me as a a secondary user even though I'm the only user on the account.
Question
•
Billing
Cancel Service
Hello, I would like to cancel my xfinity service. I don't see an option in my forum settings to DM Xfinity but I would like to DM with my service address for cancellation. Thanks
Question
•
Billing
Cancel service
I would like to cancel all my services as i have moved to a new place that includes internet in the rent, and is an unserviceable xfinity/comcast address.
Question
•
Customer Service
@user_3fhgv6 Great question! Thank you for reaching out about continuing to use your Comcast email if you cancel your Internet service. You can still use your Xfinity Email address if you log in to your account using the Xfinity Email website in the
Email access after cancelling internet
Can I keep my comcast email if I cancel my comcast internet?
Question
@Latoque Can I use MS Office Outlook 2016 as I do today (in addition to Comcast webmail) and keep my comcast.net address if I DO NOT migrate to Yahoo ever? If so how do I do that please.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
Question
Thank you for reaching out to our team. I will be happy to get that request submitted from here for you. Can you send me a direct message with your full name and the complete address for where that service? To send a direct message. • Click "Si
New Subdivision
I need to get in touch with someone about running conduit for new subdivision
Question
The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.
I’m trying to follow the thread regarding conctant buffering while viewing the xfininty stream app.
I’m trying to follow the thread regarding conctant buffering while viewing the xfininty stream app. Looking for solutions to fix problem.
Question
user_7fumyj Thank you very much! This is an aerial pole or an underground pedestal? Appreciate your patience and time with this.
SAFETY ISSUE Comcast north cleared a pole removal and xfin wires are attached
811 dig has cleared removal of a zombie pole that xfinity has wires on. (Ticket #[Edited: "Personal Information"]). The braided wires are attached to an overgrown abandoned pole. The removal needs to be immediate so the unsafe pole 100 year old pole, that is NOT NIPSCO's or any other utility can be
Question
@Again If I want to use Outlook as I do today (in addition to Comcast webmail) and not migrate to Yahoo how do I keep my comcast.net address? The migration instructions said for me to add a new acct on Outlook and use Yahoo server settings but stil
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
Question
Bill jumped from $65 to $99/mo after loyalty discount expired - long-time Platinum customer seeking retention discount
Hi Xfinity team, I've been a loyal Xfinity customer since 2018 (Platinum member, Account #[Edited: "Personal Information"] and am hoping to get some help resolving a significant bill increase. Situation: - My May bill was ~$59/mo (which included a $40 loyalty discount) - My June bill jumped to $99/m
Question
•
Billing
@Aps413 I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience and I assure you I am here to do everything I can to turn this around. I want to be
Refund never delivered
I am reposting this as I lost contact with xfinity about a month ago: I moved about a year ago and attempted to set up service at my new address. Somehow, the tech people I was talking to online set up several new accounts in my name without ever telling me the account numbers. This was never made c
Question
user_yrnixn Hi there! Thank you so much for using our Forums and for taking the time to write us. I am happy to look into this and make sure we get you connected after the line was cut at your home. To get started can you send us a DM with your name
XfinityJorge
commented
12 hours ago
to the conversation:
0
0
Cut cable line
Contractor for Verizon digging in yard a cut cable for TV and internet! How do I get someone out here ASAP to fix?
Question