Hello customer support. I have attempted to cancel my landline via chat. That did not work. I am deaf so I cannot talk on the telephone. Please help me cancel my landline. Thank you.

I have been trying for 2 days to get info I needed in order to select the correct bundle plan. I agreed to a streaming plan last night and realized that it would not deliver local stations. Today I have been failing to get assistance in changing my bundle to cable.

This is my fourth attempt to notify Xfinity that the coax cable from the street to my home is hanging too low and can be hit by a delivery vehicle. This is also my third attempt to use this Xfinity forum, but the page constantly loads content overlapping other content, and receive error messages. No

I regularly log my monthly bandwidth consumption using the Xfinity app on my phone. I record the value from the Internet Data Usage tab and calculate the delta from the previous entry. A sample of the data (trimmed for brevity): | 01/01–01/31 | 519 | 01/16 07:09 | 82 | — | | 01/01–01/31 | 675 | 01/2

Hey guys, so I'm having a really frustrating problem that arose about a week ago. In fact, this issue has happened ever since the 15th when Xfinity randomly texted letting me know they discovered a problem in my area and were working to fix it. "Hi it's xfinity assisant. We've identified a network p

I’ve just moved into a new apartment and the coax cable ports are not functioning. It took talking to almost 10 agents to figure this out. The final agent scheduled a technician to visit my apartment on the 24th (today) at 12-2pm. I woke up early to be prepared for their arrival. Lo and behold, the

This is completely unacceptable to treat your customers this way. Not only is your in-app "assistant" the most frustrating and unhelpful tool I’ve ever used, this forum page (my only recourse to attempt to seek a resolution) keeps not letting me post. You need to respond to this immediately or you w

I’ve just moved into a new apartment and the coax cable ports are not functioning. It took talking to almost 10 agents to figure this out. The final agent scheduled a technician to visit my apartment on the 24th (today) at 12-2pm. I woke up early to be prepared for their arrival. Lo and behold, the

Worst service ever as a remote worker. Literally the snowstorm started and our internet in the area went out and NO one has fixed anything or given any calls to repair it. It’s horrible disgusting and leaves people stuck. I work remotely and this has been really hard for me but this is not new for X

Get my device unlock

Recently while watching Xfinity stream on my PC using Firefox audio narration is on and there is no option under settings to turn off this setting and it very annoying.