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RE: 1st public post so I can DM Xfinity Support

I am also trying to figure out how I can create a post to communicate with Xfinity customer service. This is my first comment.

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@user_zs85st  I can see why this would be especially impactful, particularly if you've missed an important or emergency call. WiFi Calling should work regardless of whether you're connected to a Xfinity WiFi network or another provider's intern

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WiFi calling

WiFi calling is NOT working! Works at my parents house that’s not XFINITY. Apple and Samsung phones have issues. It’s been over four years like this. Need answers now! Missed an emergency call because of this!

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mrnoodle - Hello! Thank you for choosing Xfinity and for joining us here on the Forums. We appreciate the opportunity to help. Select Xfinity markets now offer symmetrical internet speeds, meaning your upload and download speeds are the same. If you'

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2-gig Service Availability

I see that the 2Gb up/down plan is available in my account. Is there a way to confirm I would get the symmetrical speeds? Also wanting to know if it is the XB10 that I would receive for the service and what is involved with installation (prefer to do it myself)

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Peacock

Hello. I was offered 2 years of free peacock when I started with xfinity earlier this year. I did not activate the offer in time. Is it possible to activate the offer now?

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@user_blr7a8 Hi there, and thank you for taking the time to share your experience. We're truly sorry for the frustration and inconvenience you've endured. After being told your services were canceled and then continuing to experience charges, repeat

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Formal Complaint and Demand for Immediate Resolution – Account Cancellation, Unauthorized Charges, and Failure to Refund

Good afternoon, I am writing to formally express my extreme frustration and disappointment with the way my account cancellation has been handled by Xfinity. As someone who works in customer service, I understand that mistakes can happen. However, what is unacceptable is repeatedly providing inaccura

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I am also trying to figure out how I can create a post to communicate with Xfinity customer service. This is my first comment.

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1st public post so I can DM Xfinity Support

Trying to restore purchases after moving service. I'm just following directions in previous posts which say I have to create a public post first.

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Closed

Formal Complaint and Demand for Immediate Resolution – Account Cancellation, Unauthorized Charges, and Failure to Refund

Good afternoon, I am writing to formally express my extreme frustration and disappointment with the way my account cancellation has been handled by Xfinity. As someone who works in customer service, I understand that mistakes can happen. However, what is unacceptable is repeatedly providing inaccura

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Amazon Smart thermostat

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My Internet connection

Is it on. can't access my thermostat

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Xfinity email

Link for Xfinity email

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My name is <Edited: Personal Information> They said they were coming yesterday, but no one showed up. Today another technician called saying he was home, but no one was there. This would be the ninth time. We've already told everyone who's come

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TERRIBLE WORK IN SWEETWATER, MIAMI

They installed the cable. They didn't even know where the junction box was. To make matters worse, they ran the cable outside the property, leaving it on the sidewalk. We called to report it. Six technicians have come during our work hours, left, and nothing has been done. They even came to install

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2-gig Service Availability

I see that the 2Gb up/down plan is available in my account. Is there a way to confirm I would get the symmetrical speeds? Also wanting to know if it is the XB10 that I would receive for the service and what is involved with installation (prefer to do it myself)

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Auto pay

Please let me know how I have my auto pay set up for my Xfinity account ending in 4050

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Formal Complaint and Demand for Immediate Resolution – Account Cancellation, Unauthorized Charges, and Failure to Refund

Good afternoon, I am writing to formally express my extreme frustration and disappointment with the way my account cancellation has been handled by Xfinity. As someone who works in customer service, I understand that mistakes can happen. However, what is unacceptable is repeatedly providing inaccura

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But as soon as I do I’m canceling this service and going with Verizon!!

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Talk to a representative

Third time this month my service is out

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Talk to a representative

Third time this month my service is out

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