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Same issue here. Just started.
Streaming location message for local stations
Why am I getting a location message for local stations when nothing within my account changed.. worked in the am and now I keep seeing it and when I go to the settings there isn’t anything referencing location this is so frustrating when this freaking service is so expensive
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@user_duvmpg Thanks for letting us know. The best way to verify the password is to check it through the Xfinity app. That and making sure he's choosing the right network will allow your guest to log in and use the Wifi. https://www.xfinity.com/
Home network
I have a friend is staying at my condo in Punta gorda Florida and he is unable to connect to the Internet, even though he has the right password
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Equipment sent to wrong address
When I first purchased Xfinity, the equipment was sent to the wrong address. I went in person to a local Xfinity store who gave me the physical equipment, but not I am getting charged for unreturned equipment that I cannot retrieve. How can I go about this?
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Your Home Network
Problem activating XB10
Upgrading to an XB10, but a returned Pro WiFi Extender is causing a backend database lock. Phone reps are unable to remove the extender from my account. Need a Tier 3 ticket to clear the Mac address conflict."
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Your Home Network
located in West Virginia I live in Pa this is since I switched back to xfinity
Why do some websites think I'm I located in West Virginia I live in Pa this is since I switched back to xfinity
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Your Home Network
URGENT HAZARD REPORT – IMMEDIATE ATTENTION REQUIRED -Hazardous or Dangerous Wires Down on the road
To someone who may concern, URGENT HAZARD REPORT – IMMEDIATE ATTENTION REQUIRED Location: Near 992 Brunswick Street, Daly City, CA 94014 Issue: Multiple hazardous/dangerous electrical wires are down on the roadway. Risk: These downed wires present an immediate and serious danger to pedestrians and a
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Customer Service
user_7fpcdn Hey there! Our team is happy to look into this for you. Can you please send us a direct message with your full name and service address? How to send us a direct message: - Click “Sign In&rd
Phone Delivery/Signature
For reasons I won't get into, we cannot be available to sign for a package at home. We get no-signature-required packages delivered several times a month (sometimes a week) without any issue. I need to upgrade my phone and am being told that someone would need to sign for it at our house. Is there a
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Oh, good! I'm glad we could help, @user_34ejte. Thank you for being willing to work with us on a solution, especially over this platform for the sake of others in the community :) If you ever need anything else, please don't hesitate to create a new
Missing Peacock Premium Reward for Platinum Member
I seem to have the same issues as user_ncxijk Missing Peacock Premium Reward for Platinum Member | Xfinity Community Forum I am currently an Xfinity Platinum Rewards member and I am trying to redeem the Peacock Premium offer as outlined in your official documentation. However, when I log in to the
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Good afternoon user_zu3ll3. Thank you for sharing your experience. Did you need any assistance at this time?
SOLUTION: Unable to receive Microsoft verification code emails to xfinity/comcast email address
After days of troubleshooting, I finally figured out how to get Microsoft’s verification emails to deliver to an Xfinity/Comcast account. If you haven't already, move your Xfinity/Comcast email over to Yahoo, then add account-security-noreply(at)accountprotection.microsoft(dot)com directly to your Y
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nothing from xfinity?
Daily outages
We are now having daily outages, sometimes hourly. What is going on? I normally work from home but have been going into work since I cannot depend on Xfinity internet staying up. I am close to switching to ATT. Please advise, I am in the Orange Park South subdivision in Orange Park FL
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Unhappy with xfinity
I’ve been with them over 20 years but yesterday I lost my cool and ended my relationship. Then things got worst. Xfinity urged me to get a new gateway even though mine was fine. Finally changed them, worked fine for about 40 minutes, turned orange and that was that. Spent over an hour with a nice la
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Customer Service
I ask that you post publicly so people with similar questions may benefit from the conversation.
Xfinity stream access to channels when traveling g
Need to know how to access channels like YES and MLB network when traveling g
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Thanks, that was the missing link I needed.
Missing Peacock Premium Reward for Platinum Member
I seem to have the same issues as user_ncxijk Missing Peacock Premium Reward for Platinum Member | Xfinity Community Forum I am currently an Xfinity Platinum Rewards member and I am trying to redeem the Peacock Premium offer as outlined in your official documentation. However, when I log in to the
Question
The concern is not "Community Center" help related............ Topic moved here to the proper help section.
Need to cancel service while outside the U.S.
Hello, I need to cancel my Xfinity service at my Seattle property. I am currently outside the United States and need assistance completing the cancellation online. Please have an Xfinity representative contact me here so I can complete the cancellation. Thank you.
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The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Switch to internet and mobile only
I want to change my existing Premier Triple Play service to Internet only. Please remove Xfinity TV and Xfinity Voice while retaining my Internet service. Before making the change, please tell me the available Internet-only price for my current speed. I would like to complete the change through mess
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Hello user_g6k0xf, thank you for reaching out here in our Xfinity Community forum. We appreciate your time and I am happy to help. Yes (you or another adult who knows what you need done), would need to be present during the tech's visit.
XfinityJeffB
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7 hours ago
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Technician appointment
Do I need to be home when tech is there
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