Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (476.4K)
7th camera?
I want to add a 7th camera. Any way of doing that? I get an error saying xfinity only allows 6. I tried turning off recording on one of my other 6 cameras and it still wouldn't let me add. Basically out of luck?
Question
•
Devices and Equipment
Rewards for $300 smart watch... Ended apparently i will keep my options open for new home/mobile e internet now. NO incentives
Subject: Platinum Member Reward Escalation: Smartwatch Promo Tile Missing from DashboardMessage:"Hello,I am a verified Xfinity Platinum rewards tier member and I am trying to claim the $300 off smartwatch promotion.The promotion tile is completely missing from my active rewards dashboard. I have alr
Question
•
Devices
Accepted Solution
2 hours of my time to get issue resolved
I am beyond frustrated. I have been with Xfinity since 1999 and had a heck of a time getting an issue resolved today. I entered the chat and explained my issue and then I was disconnected and reconnected about 5-6 times with another representative to only have to explain myself over and over again.
Question
•
Customer Service
Hello @user_fs511k! Welcome to the community, and thank you for reaching out. I completely understand how frustrating it is to be stuck in a login loop with error messages when you are just trying to get your new NOW Internet equipment up and running
xfinity now
Hello, I'm having issues activating my Xfinity Now equipment with my Xfinity login. I had an active Xfinity account when I signed up for Now at the same address. I looked up my email and phone number that I set up the account with and neither was recognized but I did receive an email about the equip
Question
None of that worked. Xfinity had to get the highest tier Technician to come out to my house and they finally fixed it. What a nightmare!
RECORDING button gone!
I have had so many technicians at my house but no one can figure out what happened to my Xfinity account. I have TV plus with 300 hours of recording on my DVR. But my DVR just disappeared and I cannot record anything on my television! It keeps saying I am not subscribed to DVR but it is part of my p
Question
@user_jfble0 I am being prompted to update my email address to yahoo. I want to know if I do this upgrade will I have to go to every website/app that I log into and change my log in to the new email address For the moment, migrating to Yahoo
If I upgrade my comcast email to yahoo do I have to change my log ins on other websites that I sign in with my xfinity email with
I am being prompted to update my email address to yahoo. I want to know if I do this upgrade will I have to go to every website/app that I log into and change my log in to the new email address
Question
@user_9vrhsd I need upload my email address Not sure what you mean by this. Can you explain a little better? Are you referring to migrating to Yahoo! Mail? Are you a new Comcast customer? If so you won't have
Help with email [Edited]
I need upload my email address [Titled edited: "Personal Information"]
Question
I have the same issues all of the time.
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
Question
@user_dnkxlc thanks for taking the time to post on our Xfinity Community Forums page. Did you need help with accessing a porting pin for your Xfinity Mobile line?
phone call after 45 min said I have to get a transfer pin # from web site..
phone call after 45 min said I have to get a transfer pin # from web site.. [Edited - Inflammatory]
Question
@user_v8kkzw Deleted comcast account in mail on iPad, gives google, etc but not Comcast. When selecting only option is mail account, does not seem to work???? Have you migrated your email account to Yahoo yet? If not you should be able to st
Mail option on iPad does not give option to establish Comcast email
Deleted comcast account in mail on iPad, gives google, etc but not Comcast. When selecting only option is mail account, does not seem to work????
Question
user_l1a2uz, Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this pro
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
dmckaig Can you please share the movie titles you are referring to?
Member Benefits
What happened to what used to be called "Rewards"? It appears it has been changed to "Member Benefits" and the change is extremely disappointing Previously, when the download of a movie was offered that was "yours to keep", it was available for download all week. Now, the movie downloads "run out" i
Question
@user_vma59n I been having trouble accessing my email (comcast.net) since it linked with Yahoo. This was not a good merger. It is NOT easier nor more convenient. Makes me long for the "You've Got Mail" days. Are you signin
Can't access Yahoo mail
Was told by Yahoo that my email that migrated from Comcast can not be verified, tried since May 4 with no luck. Was sent a link from Yahoo for picture of Drivers License and selfie, have done this 3 times already and keep getting the same answer from a Yahoo rep. "account can not be verifiedand to t
Question
You are not comprehending what I am saying Can you tell me why movies that are available for download are extremely limited and are no longer available in less than 24 hours after being dropped? This is not happening for just one offer. I have
Member Benefits
What happened to what used to be called "Rewards"? It appears it has been changed to "Member Benefits" and the change is extremely disappointing Previously, when the download of a movie was offered that was "yours to keep", it was available for download all week. Now, the movie downloads "run out" i
Question
I been having trouble accessing my email (comcast.net) since it linked with Yahoo. This was not a good merger. It is NOT easier nor more convenient. Makes me long for the "You've Got Mail" days.
Can't access Yahoo mail
Was told by Yahoo that my email that migrated from Comcast can not be verified, tried since May 4 with no luck. Was sent a link from Yahoo for picture of Drivers License and selfie, have done this 3 times already and keep getting the same answer from a Yahoo rep. "account can not be verifiedand to t
Question
Calling retention soon. [Edited: "Language"] with Xfinity.
user_jrf6an
commented
16 hours ago
to the conversation:
0
0
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
Question