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user_1d907j Thank you for creating a post. Sorry to hear that you're having trouble activating your Peacock subscription. Can you provide what steps you've already tried when activating the subscription? have you gone through the steps in this Activa
Unable to activate Peacock as a Platinum member (>5y service)
I have redeemed my Peacock subscription but am unable to access and activate it. When I go to https://www.xfinity.com/yoursubscriptions, I see Peacock listed but next to it, it says "Activate your Xfinity service first for access to streaming services." I have an active Xfinity internet service (and
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Router blinking orange , new house
Hello, I am in need of help. I currently just moved into a new address and I followed the instructions to hook up the modem, and it seems to not be activated. Was wondering how fast a tech could get out here and hook it up?
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@Darby_Crash Please create a new topic of your own here on this board detailing your issue. Thanks. The original poster has not returned. 2-month-old dead thread is now being closed. For future reference, it is better to submit your own post as it
Comcast router Admin Tool access disabled.
Comcast router Admin Tool access disabled, any intelligent reason? Comcast customer service do not know how to activate router Admin Tool remotely. I have question. Can WiFi and remote internet access to Admin Tool be disabled on Comcast routers? The new way of managing router using WiFi instead of
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Free Peacock Premium
For over a year now Xfinity has claimed I have free access to Peacock Premium which they now state has been extended through the end of July. How come every time we try to use it they force us to try and choose a plan and sign up, if we don't then we can't get access. Do we have free access or is th
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Accessibility
Thanks for reaching out about the loss of channels owned by E. W. Scripps, @user_7ctwiy. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entert
Channel 7 Detroit bring it BACK!
What is happening with this this is really terrible to not have channel 7 but I’m sure I’m paying for it even though you won’t stream it. What is the holdup? What’s happening?
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@user_jys0aj Checking out their website : https://www.njpbs.org/blog-post/nhk-world-japan-channel-update/, they have an update which states: All New Jerseyans and Philadelphia area viewers can continue to livestream at njpbs.org/live/nhk-world.
NHK World Japan App w FireTV More Questions
Hi, We have more confusion with regarding loading instructions of this app To our Homescreen Menu with Amazon Fire TV's remote to then have Xfinity Remote control we always use now Not knowing what to do. Received appropriate instructions for downloading this free app but not using Xfinity remote co
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Your disregard for your customers is unparalleled. You prove it all the time!
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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Disney plus and Paramount plus apps freezing
Both apps may be watchable for a few minutes, then constantly buffer and then freeze.
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X1
Bring it back while you negotiate!!!!!
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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when CBS dispute resolved
I live in Nashville, TN and have been without cable access to CBS for over a month. WE are a large market and should be treated with the respect that long term cable customers in the area deserve. My family is diamond level. Not only are we having to endure this but spent 14 days during the ice stor
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Channels and Programming
Xfinity
I upgraded to unlimited and now I'm getting a 500 dollar bill
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Sign-In and Account Management
Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know Comcast pays
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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Xfinity WiFi Extenders, including the second generation Sagemcom B1A (XE2), are designed to work with compatible Xfinity Gateways to create a mesh WiFi network. These extenders help eliminate "dead spots" in WiFi coverage, providing more consistent c
XER10 - Do Xfinity WiFi Extenders (Pods) work with this?
Have some weak WiFi areas in my home w/ the XER10 (EPON-FTTH). Because lack of a bridge mode seems to put the kibosh on doing a mesh system via Eero or Orbi (please correct me if I am wrong on this), would using the Xfinity WiFi extenders/pods be a viable option? The Xfinity website doesn't make it
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This is absolutely ridiculous! I will most definitely cancel my xfinity service if you choose to no longer provide perhaps my most watched channel!
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Xfinity Compliments
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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upstream channel bonding
I have a Nighthawk CM3000 but my upstream ATDMA channels 5-8 are not bonding and OFDMA upstream channel 2 is not locking. Downstream signal is perfect — power levels 5-6 dBmV, SNR 42-43 dB, zero uncorrectables. One thing worth noting — OFDM correctable errors aee 119-161 million. Uncorrectables are
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