Hello i have this same issue. what was the resolution. I am stuck in the loop as well.

why can't I access my email account?

Hey there Ojsantana231, thanks so much for reaching out here via our Xfinity Forums! I'm sorry to hear your phone is unable to download the Xfinity App. You should still be able to activate your equipment via the Xfinity Assistant or by calling 1-800

I'm not exactly understanding why you have to go in. Get checked in stand there for 40 minutes. All to exchange a box that literally took. I don't know [Edited: "Inappropriate Language"] two seconds. You have a counter where people are getting checke

Thank you for allowing us to help with your cancellation concerns, user_szg6q9. I'm glad we were able to help with your request. If you need anything else, don't hesitate to create a new public submission. Have a great rest of your day.  

I also had the same issue. White screen instead of emails. I found a work around using the xfinity app on my android phone. On the bottom of the check email page, click on services. Scroll to the bottom of the page and select “ask xfinity assis

user_bslpbb, thank you for creating a new post. I see you also followed up via direct message, so I'll circle back there in a moment. As a heads-up, we please ask that you create a post in the future before reaching us directly. I appreciate your coo

user_ekk92 Thank you for reaching out with your concerns, I am sorry to hear you are experiencing a interruption to your services. You can find the latest updates to a service interruption in your area by following instructions found here https://www

user_8bz00z, Thank you for creating a new post. I understand you are experiencing a service interruption, and you haven't had any updates as of yet. Addtionally, when you give us a call, you aren't able to reach anyone directly. As someone who a

Hello user_evmi, and thank you for reaching out! I'm glad to hear you're eligible for the Peacock Premium benefit, so I definitely want you to be able to activate it without any issues 👍 When you receive the message stating your Xfinity account is a

Snap50 Thank you for reaching out! You can use our Report an Issue page to report Low-hanging or down cable wires posing a safety risk. This will generate a service order to your account, or location to have our local teams investigate.   For m