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Need to merge 2 active accounts with same address
I have an old account that’s still showing as active and a new account both tagged with same address which I need merged
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Customer Service
For God's sake, turn ABC back on, this is ridiculous! Why am I paying for channels without ABC, I am ready to cancel!!!
Loss of ABC network due to contract
We are aware that there are contract negotiations going on with Scripps. However, it seems to be out of standstill for too long. It’s always been a public accessible station. I understand that other parts of the country aren’t having this problem. It seems like there needs to be something else done
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Xfinity offered this "solution"; let us know if it worked for you Step 1: Check that your email works online Go to https://connect.xfinity.com and sign in using your full Xfinity email address and password.If your email works on the website, that co
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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How do I log into one of my Viewer email accounts?
Getting into my comcast.net account
I am trying to receive tickets from ticketmaster but it wants to send a code to my comcast.net email. I am unable to access my comcast.net email account . How do I get into this account.
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Hello user_9m4jpx! I hope you're having a great start to your week, and more than anything congratulations on your new remote job! Working from home has its benefits for sure, so I hope your transition goes as smoothly as possible 👏 If you're relyin
New Hire; Looking for equipment
My name is (Edited: Personal information). I am a new hire and was hired to work remote from home. I was supposed to receive my equipment about two weeks ago, however UPS never delivered the equipment. They sent the equipment back to Comcast/ Xfinity. Now I am having trouble getting in touch with my
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illegal billing after internet service was cancelled.
Erroneous xfinity internet billing after canceld account , sent my account to collections even after cancelling my service and they are still trying to charge me for cancelled services not even being in use. This is ilegal
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Billing
user_8lobr9 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and se
Wreckless driver
This vehicle almost hit me on rt30 and calumet. Cut me off after his lane slowed down to where I had to slam on my breaks and almost slammed into him. Then decided curse me out after in his vehicle. I took a picture of the truck. Truck #940 ABO. Illinois plate number FP 41 804. I would like to discu
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Xfinity keeps billing my account after cancellation, deeply frustrated and this is illegal
i canceled my account with you guys and you still kept charging me. Not only this is also was sent to collections. Why is there still a balance owed ?
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Your Home Network
New Hire; Looking for equipment
My name is (Edited: Personal information). I am a new hire and was hired to work remote from home. I was supposed to receive my equipment about two weeks ago, however UPS never delivered the equipment. They sent the equipment back to Comcast/ Xfinity. Now I am having trouble getting in touch with my
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Customer Service
Wreckless driver
This vehicle almost hit me on rt30 and calumet. Cut me off after his lane slowed down to where I had to slam on my breaks and almost slammed into him. Then decided curse me out after in his vehicle. I took a picture of the truck. Truck #940 ABO. Illinois plate number FP 41 804. I would like to discu
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Customer Service
Typically, a week and a half late will not have your services disconnected. For your comfort you can log into the app and set up a payment plan. However, I do believe your service will be safe.
Late with Payment and worried about Cancellation
Hi, I am going to be about a week and a half late with my payment and am worried about my services being cancelled. Is there a grace period for payments?
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We want CBS a lot. Definitely want this station back on Comcast.
Complain about CBS being of the air
Are we going to get a deduction on our Broadcast Fee, since we haven't had CBS for 3 weeks, probably longer. Paramont Plus is being bogged down, due to high demand to watch CBS Shows. Freezing up, stopping in middle of a show, no sound. Need to get this Channel back on Leadt by Monday.
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user_bspkyt, hello there and thanks for reaching out. Oh no! That is not safe and we should get onto that soon as possible. I am hoping we are able to get it handled before those dates. I am happy to be of assistance. Can you please send us a DM? You
Coaxial cable not buried, unsafe
Months ago, a coaxial cable was laid above ground in the backyard stretching from the Comcast cable box behind address [Edited: "Personal Information"] approximately 100'ft. People trip on it! It needs to be removed or buried before grass mowing begins this week, April 22, 26. No idea if Comcast or
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Good afternoon servin4. Are you experiencing an issue accessing the ESPN Unlimited App on an Xfinity box, or on another device?
Can't watch WWE PLE on ESPN app
Through xfinity we are supposed to have access to ESPN Unlimited. In my xfinity subscriptions it shows that ESPN is activated. When I try to open and watch the WWE PLE today I get stuck in this do loop of logging in with my disney plus account to choosing a a package to logging into to xfinity to ac
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Late with Payment and worried about Cancellation
Hi, I am going to be about a week and a half late with my payment and am worried about my services being cancelled. Is there a grace period for payments?
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Billing
Good Afternoon, @user_512w7f! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with the final bill amount, and not being aware of that final amount owed/due after fully
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Xfinity keeps billing my account after cancellation, deeply frustrated and this is illegal
i canceled my account with you guys and you still kept charging me. Not only this is also was sent to collections. Why is there still a balance owed ?
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