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Okay, have you already rebooted the cable box by unplugging the power for 20-seconds?
Daylight saving time didn't work.
After daylight savings, old time is still being displayed. In other words, daylight saving time didn't work.
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customer xfinity.com/membership
I am an xfinity member Do I earn a free membership to Peacock on DEMAND ? The Great Courses Living
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On Demand
I did Google searches all weekend and could not find anything about any current outages. I just returned from the Xfinity store. They told me that the porting system outage was resolved, but my phone number port can't be done yet because of the mul
Port from Verizon to Xfinity Mobile not completed three days in.
I purchased a new S26 Ultra at the local Xfinity store on Friday 3/13 to switch my mobile service from Verizon to XM. While they attempted to port my Verizon number to my new phone, they told me there was a problem with Verizon not releasing my unlocked number and ask me to come back the next day. O
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@user_yfor6i Have you tried visiting: xfinity.com/yoursubscriptions and log in with your Xfinity ID and password?
Apple TV StreamSaver subscription activation problem.
I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting
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Comcast has jettisoned its e-mail service and handed it over to Yahoo. Probably not an upgrade for most users. Now, I can't get my Comcast/Yahoo e-mail on my iPhone; it continually asks for a password which never works). I've seen other
Email is not working anymore in iOS mail app
My Comcast email is suddenly no longer syncing or working in my mail app. I was in contact with Apple support thinking it was on their end but it was not. Chat bot for xfinity only kept saying my email is not ready to upgrade with yahoo. I don’t get why my email is suddenly not working or sync now w
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Thank you for reaching out here. There has been a known issue affecting that service, our engineers have been working to resolve. If you are still running into issues with that we can look further into that for you from here.
Xfinity DVR Cancelled our recordings for no reason.
Shows scheduled to record this morning recorded fine. But shows scheduled to record this afternoon and this evening appear to have a red circle with a line through it. These shows appear to have been canceled by Xfinity because we have no conflicts with having too many shows scheduled to be recorded
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@XfinityJeffB Thank you for checking in. I did receive an email which I posted about receiving yesterday. However, per your inquiry, the individual who reached out to me did not identify their relationship to the case. They have only identified the
Need escalation: recurring service drops since Christmas 2025 despite multiple calls and technician visit
I am requesting escalation beyond basic troubleshooting and a written explanation of root cause, corrective action, and billing relief. My internet issues began around Christmas 2025 and have now continued for about 3 months. The problems include repeated service drops, intermittent connectivity, an
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Poor customer retention service
I’ve been an Xfinity customer over 40 yrs. I was on the legacy plan and 4+ yrs ago Xfinity decided to do away with a promo code on my account which did away with unlimited data and increased my bill by $100 a month plus data overages. Now I’ve spoken with numerous agents trying to resolve finally th
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Customer Service
Cancel my upcoming appt for the 21st
I want to cancel my upcoming appt coming appt
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Customer Service
Hi @user_73lnwe , We completely understand how frustrating it can be to discover that channels are missing—we want you to have the best possible experience with NOWTV. To help you identify which channels should be included with your service, pl
tv channels in popular tv package
where can I find the channel listing for the 125 channels package
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@user_281b0b Thanks for adding a post to the community, and adding the details from your connection. Does the same thing happen when directly connected to the modem with an ethernet cable?
speed support
we receive 1/10 th of our speed how does one get this fixed other than calling in to get [Edited: "Language"]. here is a break down of their breakdown. currently we are between 87 and 92 we should get close to1000 and it would take days to just start flight sim. its ridiculous to be treated this way
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Awful service
Ongoing issues with internet. Now, the picture is freezing with a spinning wheel. I have tried calling Xfinity, but if someone finally answers the phone they just put me on hold again. I have asked to cancel services, and they have refused to do that has well. My next step will be to contact the BBB
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Customer Service
@EricN We're happy to assist. Please find the best board to author your question or concern, and post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.
email will not load via mobile apps/outlook when on wifi - server error
I cannot get my comcast.net emails to load on my tablet/phone/outlook while connected to my home wifi. This has been happening for the last 3 days. I have uninstalled/reinstalled apps, confirmed IMAP settings are correct, and restarted my router. I am outside of Xfinity internet service area and con
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Hey! Thanks for visiting our official Xfinity Forums Community support page @user_ja5gb2. We would be more than happy to review the core Xfinity services account and billing. Not to sure how a plan can show as a service interruption, but we can certa
XfinityDemitrius
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Poor customer retention service
I’ve been an Xfinity customer over 40 yrs. I was on the legacy plan and 4+ yrs ago Xfinity decided to do away with a promo code on my account which did away with unlimited data and increased my bill by $100 a month plus data overages. Now I’ve spoken with numerous agents trying to resolve finally th
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