Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (467.4K)
How do i cancel the internet service?
Internet
Service on the app( when I connect) shows service available at 115% however all things connected show no service!
Question
*Dangerous* Cable utility box open and falling over- cables not buried in my backyard.
Cable utility box open and wires exposed and falling over - cable from neighbors yard sticking out 2 feet above ground. My yard looks like a trash dump. I’m going to run over the cable with the lawn mower- and the box will probably fall over…
Question
•
Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Xfinity Customer Service Harrasment Issue
I just wanted to add Willow TV (channel 3101 on TV guide) to my existing Cable TV subscription. I tried through on-screen TV guide and Xfinity app several times; however, that did not work. Then I called customer service representatives. On Sunday, April 26, 2026, three phone conversations with Xfin
Question
how to schedule service for exposed cable in backyard
I need to have Xfinity come to my home because there is an exposed cable in my backyard that is at risk of being run over by landscapers lawnmover
Question
•
Customer Service
Email not working on Apple Mail
Email is not working on Apple Mail after confirming password is correct and also 3rd party feature is enabled.
Question
•
Sign-In and Account Management
Thank you for reaching out to our team. If you would ever like us to look at different internet options from our end, we will be happy to check on those.
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
Question
The link to the how-to-message page is invalid, as shown. Better to simply search for "Direct messaging within the forum"
Tennis Channel 844 - DVR not recording sound
The DVR is not recording sound on Tennis Channel 844. Sound is present on real-time reception. Other channels are recorded with sound and picture. Started last night. Refreshed TV box. Unplugged TV box to restart. No change.
Question
Intermittent Internet
I'm having problem with my internet intermittently going out in the early morning. I had an Xfinity technician come out and rerun a new line but I'm still having problems with outages in the area. i.e is not just me it's an outage in the area. The line that I had originally runs underground which I
Question
•
Customer Service
Concern moved here to the E-mail help section.
My imap password
I get the notice: IMAP password incorrect. I was able to use my Xfinity password and get my email on my phone, but I get nothing on my iPad.
Question
I'm having problem with my internet intermittently going out in the early morning. I had an Xfinity technician come out and rerun a new line but I'm still having problems with outages in the area. i.e is not just me it's an outage in the area. The li
Xfinity support
I payed my bill yesterday and my service still haven’t been resumed it keeps saying I have an outstanding bill and also my xfinity gateway saying unavailable. I talk to probably 5-10 agents and they didn’t resolve anything then saying yall will email me with a support ticket never got it never got a
Question

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
EG
commented
4 hours ago
to the conversation:
0
0
cancel tv service
I want to cancel my Tv Services. How do I do so?
Question