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I can see i have Xfinity mobile plan *****5727
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
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And xfinity app doesnt say anything about the setup network
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
No Option to Redeem Peacock Premium as Platinum Member
I am a Platinum rewards member, which includes Peacock Premium at no charge as a benefit. I used to see the option to redeem that on the membership benefits page, but I no longer have that option today when I went to redeem. https://customer.xfinity.com/membership I saw there is another URL to bypas
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Customer Service
Poor support
I am submitting a formal complaint regarding an Xfinity Mobile support chat on September 28, 2026, beginning around 5:14 PM ET. Representative: Arun Ticket: [Edited: "Personal Information”] Mobile number: [Edited: "Personal Information”] The issue was specific: an automated system that previously se
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Xfinity Compliments
Ok the xfinity wifi network does not let me sign in, it says i have no internet service
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
Billing errors
Xfinity: When I renewed my Mobile contract with Xfinity in November 2025 I was offered a promotion of WiFi for $55 a month with free Mobile service for one year, ending November 2026. In the summer of 2026 I received the following bills: 6/30/26:$2.23; 7/30/26: $42.26; 8/31/26: $42.29 for a total of
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Plan
I can check the app and that xfinity wifi network but i dont have a gateway, i only have mobile service
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
Can you please attempt to connect to the 'xfinitywiwfi' network and input your Xfinity ID and Password? Can you also open your Xfinity App and see if the modem is broadcasting the XFSETUP for your Xfinity xFi Gateway @user_srtuhw?
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
Xfinity stole my money
I was charged for equipment that I’m still using and Xfinity will not refund my money. A total of 4 agents have lied and said I would receive my payment back to my card for them to say it will be applied as a credit. The credit I did not want.
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Billing
What is the expected turnaround time to answer a message sent via Direct Messaging? Just curious as I've followed the steps you've outlined but have been waiting ~ 15 minutes for a response.
Requests to the MDU Contact are never returned
Hello, I've spent a couple of months trying to call in and contact the MDU team to get pricing for an entire condominium on behalf of our HOA. All of my attempted phone calls end up pointing me to this site: https://www.xfinity.com/multifamily/contact. I've made 3 submissions to this site and have n
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Acorn TV says this is not their issue as we purchase our subscription through Comcast. Their support person said they verified that the correct episode is displayed when logged into the Acorn app with their account.
missing episode of mystery road: orgin
We obtain Acorn TV through Comcast/XFinity. We have successfully watched many programs. One of the latest we have been trying to watch is Mystery Road: Origin. We have been able to watch Season 2, Episodes 1, 2 and 3. When we try to watch Episode 4, we instead see Episode 7 of Season 19 of Murdoch M
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O to answer ur question, it was Xfinity Mobile that started asking for ids and a domain
My android can no longer access Xfinity Mobile
My wifi setting on my phone can no longer access the xfinity mobile network, it asks for domains and certificates???
Question
Hey there, @user_6re1ok, thanks for reaching out through Xfinity Forums regarding getting your account set up. We are here to help! Have you already signed up for Xfinity service, or are you trying to create your online Xfinity ID for the first time?
Making an Account
I don’t have an account but I don’t get an option to make one can someone help me
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We were trying to watch on our TV which uses our X1 box the same way we watched all the other episodes. I did just try a quick check with the XFinity Stream app on my iPad and that does properly display episode 4 of season 2 of Mystery Road: Origin
missing episode of mystery road: orgin
We obtain Acorn TV through Comcast/XFinity. We have successfully watched many programs. One of the latest we have been trying to watch is Mystery Road: Origin. We have been able to watch Season 2, Episodes 1, 2 and 3. When we try to watch Episode 4, we instead see Episode 7 of Season 19 of Murdoch M
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My Favorites
A few months ago, I found all my favorite channels were gone. I spent over an hour recreating them. A few days later, the favorites I created were still there, but also I had multiple instances of the same favorite channels. I have tried removing them over and over but the extra ones will not go awa
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Customer Service
This is a crazy thread. I am having the same issues as others have stated with the same 1 channel (MLB Network) and this needs to be escalated to support that can actually fix it. MLB playoffs are literally starting tomorrow and this service makes th
MLB Network Audio/Video out of synch
MLB Network has been out of sync for at least 3 days. All other channels are fine. When will this get fixed.
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Additionally, I do not have this problem when I use the Xfinity streaming app provided by Amazon Prime Video. Both TV's are connected to the same Xfinity provided Home Router.
Unable to Forward While Recording
I am unable to fast forward when watching a program that is currently recording. This feature was working prior to the update. I have a Samsung TV. The model # is QN65S9ODDFXA. I have tried deleting and reinstalling the app, as well as, hard restarting the TV. I see that others with different TV bra
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Property Damage Claim form
I need help getting a Property Damage claim form. How do I get one?
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Customer Service
Community Best Answer
Hello JR63 👋 No one wants to stay stuck on the same channel forever, so I'm glad you came to us for help with your remote. Whenever your remote isn't responding to any commands, you'll want to start by ensuring there are some fresh batteries in it.
XfinitySeth
commented
6 hours ago
to the conversation:
0
4
Tv
Unable to change channels with Xfinity remote.
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