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@user_jrw8sn https://connect.xfinity.com/appsuite <----- try here. If that doesn't work, post back here.
Cannot Access Comcast Email [Edited]
I cannot access my comcast email. I need my email. [Title edited to remove personal information - email address]
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Cancel Service
There is no way to cancel services aside from speaking to customer service agents who only try to upsell you on more items and, in the end, the services are still not cancelled.
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
No extension WiFi Seasonal Convenience Plan
This suggested URL link, via Xfinity and Google, has no reference to extending a valid Seasonal Convenience Plan? https://www.xfinity.com/seasonal Very perplexed! There are no tags for this situation!
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Quite welcome and thanks for returning to update your topic ! Hope things hold up for you ! Best of luck!!
Modem lost OFDMA Channel!
We had some pretty bad storms 2 days ago in the Maryland area. My Comcast network and Netgear CM3000 have fared fine. But today, I checked on a (Comcast) neighbor's modem stats (also a CM3000 modem), and I saw something strange - they have lost their OFDMA upstream channel! Their plan speeds are eit
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All systems are working fine. The Extender is about 2 feet from the router. should it be closer?
Why is my wifi extender blinking?
I’ve had my Wi-Fi extender for about a month and all of a sudden the light is blinking, is there a problem?
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Hello, @user_wbj9dy! Thank you for taking the time out of your day to post on the Xfinity Forums. I understand needing to block calls. We offer those features. Are you using Xfinity Voice or Xfinity Mobile?
How to block undesired incoming phone calls
How to block permanent undesired commercial phone calls
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@XfinityMartyR it is an official email. And it was Returned, not reversed. My apologies for the confusion, what should I do about paying it? There is no payment due
Returned Payment
I am on autopay, and received an email stating my payment was Returned two weeks after it was paid. When I go to pay the balance, I have no balance due other than my upcoming bill. What can I do?
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@SusanMeyers will i lose my comcast emails if i don't migrate and create a new email address At some point, yes. However, you're not creating a new email address; you'll retain your comcast.net address, you'll just sign in at https:/
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
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No extension WiFi Seasonal Convenience Plan
This suggested URL link, via Xfinity and Google, has no reference to extending a valid Seasonal Convenience Plan? https://www.xfinity.com/seasonal Very perplexed! There are no tags for this situation!
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Customer Service
Happy Wednesday user_af61a1 👋 I work from home myself, so I definitely know how crucial it is to have a smooth, stable connection at all times! The good thing is that you're in the best place for help, so thanks for stopping by 🙌I'm glad to hear yo
Internet connection is poor
I work from home and my internet is constantly disconnecting during zoom meetings making it difficult to conduct my job professionally. I've reset and restarted everything repeatedly and it keeps happening.
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Request for bill review and retention discount
Hello Xfinity Support Team, my monthly internet bill increased from $20 to $62 in 4 years. I have reviewed the plan-change options on your website but none of them meet my needs. I am not interested in streaming subscriptions or a faster line; I only want a lower monthly price. Could you please revi
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Customer Service
Help with activation!!!!!
Can someone help resolve the issues on the account????? Where is competent help???
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Devices
@Helspar Been with Comcast since the mid 90s. Never dropped service, never jumped to another provider. I currently only have internet and I am happy with it. Leave it alone. I had Yahoo like most people my age back in the day and I do not see why
I am not paying Xfinity to get a Yahoo email address! I don't want Yahoo.
Been with Comcast since the mid 90s. Never dropped service, never jumped to another provider. I currently only have internet and I am happy with it. Leave it alone. I had Yahoo like most people my age back in the day and I do not see why I am paying Comcast in order to use Yahoo email. Plenty of thi
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Hi there @CapsFan84! Congratulations on your new home! That''s exciting! We are here to help with getting the plant extension completed. 1. We need to open a serviceability ticket. 2. There can be a cost to extend services to your home. The t
Plant Extension Timeline and Status
I am getting ready to move into a new build and have had a tech out twice. Both times they told me that I needed to have a plant extension from the pole in my neighbor's yard. However, that's where the communication ends. I get no updates on whether a serviceability ticket was created, a timeline of
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Hulu is $100 cheaper for me per month. At least when I call Hulu, they don't put you on hold and end the call and pretend to have a "supervisor" and then "executive" call back and never do so.
I am trying cancel my services
I tried chat and it is not working to cancel service. Trying to reach by phone takes forever!
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Hulu is $100 cheaper for me per month. At least when I call Hulu, they don't put you on hold and end the call and pretend to have a "supervisor" and then "executive" call back and never do so.
Peacock Premium
Hi there, When we first signed on with Xfinity, we were given Peacock membership as perk. A couple years later it was taken away. Now I see it is available as an included subscription. I guess I would like to know if 'included' means free before I even look into it or click on any link. I am already
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user_7th494 My team is here to help with your bad cable reception concerns today. By any chance do you see an error code/message being displayed now? Is this happening on a specific channel or multiple of them from what you can tell?
Tv reception is pixilated and sound cuts out
TV reception is bad. Constantly pixilated and the sound cuts out.
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Horrible service
horrible phone activation support service with multiple mistakes made by multiple representatives….many hours on the phone without any resolution…. Would not recommend to anyone.
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Devices
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Xfinity Fiber to Condo
I want to have Xfinity brought from Xfinity IMPO to my home approximately 50 feet. Who can help me with the process for that.
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