@user_zs85st  I can see why this would be especially impactful, particularly if you've missed an important or emergency call. WiFi Calling should work regardless of whether you're connected to a Xfinity WiFi network or another provider's intern

mrnoodle - Hello! Thank you for choosing Xfinity and for joining us here on the Forums. We appreciate the opportunity to help. Select Xfinity markets now offer symmetrical internet speeds, meaning your upload and download speeds are the same. If you'

Thank you for reaching out to us @user_grz6ci! Often times, you may find the answers you’re looking for in a previous post. You can always type your concern in the “I’m looking for…” search bar.   If you do not fi

@user_blr7a8 Hi there, and thank you for taking the time to share your experience. We're truly sorry for the frustration and inconvenience you've endured. After being told your services were canceled and then continuing to experience charges, repeat

To Whom It May Concern, I have been a Comcast/Xfinity customer for more than 20 years. During that time, I have invested a great deal of money in your services and, unfortunately, far too many hours attempting to resolve issues with customer service.

I am also trying to figure out how I can create a post to communicate with Xfinity customer service. This is my first comment.

My name is <Edited: Personal Information> They said they were coming yesterday, but no one showed up. Today another technician called saying he was home, but no one was there. This would be the ninth time. We've already told everyone who's come

But as soon as I do I’m canceling this service and going with Verizon!!

Oh no, that sounds incredibly frustrating! Let's get that sorted out for you @user_eenax3. To get you back into your account, could you confirm if this is happening with the webpage or the Xfinity app? Have you tried clearing cache and cookies? Make