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user_52ohg9 Gotcha! Have you checked with your IT Team to see if anything changed with your VPN, or have any updates on your work computers? Sometimes if I have updates that I haven't run yet, it causes issues with my connection.
Issues with VPN and Xfinity
Hi - Wife and I work from home and have used Xfinity without issue until about a week ago. Since then, neither our personal or work phones connect to our home internet and our work computers cannot access our home internet when their VPNs are active. This is impacting our ability to work.
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Xfi extender pod
How can i get free wifi extender pod if one of my rooms upstairs not getting good signal?
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Customer Service
Thank you for your feedback @user_f4e228. Membership benefits are updated frequently. New membership perks drop every Thursday. Xfinity members can view available perks, rewards, and exclusive experiences on the Xfinity app or by visiting Xfinity mem
Rewards?
What rewards?? Lousy discounts to things I don't want, chances (0) to win tickets to shows I don't watch, Free download of 20-30 year old movies that I could buy in a discount bin 2 for 1.00. And an offer to buy more of your stuff..at a discount..free limited access to channels once a week that no o
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no internet access. Not using a mesh or extender.
Issues with VPN and Xfinity
Hi - Wife and I work from home and have used Xfinity without issue until about a week ago. Since then, neither our personal or work phones connect to our home internet and our work computers cannot access our home internet when their VPNs are active. This is impacting our ability to work.
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Cancel Internet service
I would like to cancel my Internet service ASAP. Please
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Customer Service
user_52ohg9 Thank you for the quick response! Are you using any Mesh device, or Wi-Fi extender? When you try to connect to your VPN, are you just getting a "no internet access" message?
Issues with VPN and Xfinity
Hi - Wife and I work from home and have used Xfinity without issue until about a week ago. Since then, neither our personal or work phones connect to our home internet and our work computers cannot access our home internet when their VPNs are active. This is impacting our ability to work.
Question
Bill increase
My upcoming bill is showing it is more than doubling for the same service. How can this be fixed.l? I understand an increase but not more than doubling for the same exact service.
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Billing
Home network works fine on the tv and other devices, and for the computers, until we sign into VPN. Haven't reset, but tried unplugging, waiting 30 seconds, and plugging back in. Also turned off the advanced security for our xfinity wifi per another
Issues with VPN and Xfinity
Hi - Wife and I work from home and have used Xfinity without issue until about a week ago. Since then, neither our personal or work phones connect to our home internet and our work computers cannot access our home internet when their VPNs are active. This is impacting our ability to work.
Question
Rewards?
What rewards?? Lousy discounts to things I don't want, chances (0) to win tickets to shows I don't watch, Free download of 20-30 year old movies that I could buy in a discount bin 2 for 1.00. And an offer to buy more of your stuff..at a discount..free limited access to channels once a week that no o
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Customer Service
@user_52ohg9 Good morning! We appreciate you reaching out to our Xfinity Forums for assistance with your internet connection. As someone that works from home, I can see how this would be frustrating. I'm here to help you get this figured out today. I
Issues with VPN and Xfinity
Hi - Wife and I work from home and have used Xfinity without issue until about a week ago. Since then, neither our personal or work phones connect to our home internet and our work computers cannot access our home internet when their VPNs are active. This is impacting our ability to work.
Question
@Danvtei23 Thank you for bringing this to our attention. I would be more than happy to help you out with this. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter &
Property Damaged during installation of line under driveway
Today we noticed thay our driveway was damaged while a Comcast contractor installed a line through the neighborhood. I'd like to have the driveway repaired and file a claim.
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@XfinityAbby @user_o4gldh If known. Would you please share with the community what the outcome for this issue was so that all readers here may benefit from it ? Thank you.
Black Ops 6 Internet Settings
My son wants me to alter our network settings so he can play Black Ops 6. Looks like some Port reassignment among other things. Is this safe? Will altering our settings for his game affect other devices using our wifi connection?
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I am not seeing a different number for you to reach out for the card. I totally get how this is not the best answer or the most desirable and I am really sorry @user_3xd65h
Mastercard not working
I have called multiple times only to be told there’s an issue with the bank the cards are through and it should be resolved in 2 hours. I try again the next day and it’s still declined. It’s declined everywhere. Why give these cards if they don’t work and by the looks of it they haven’t worked at al
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Second Landline Phone
My dad has a landline through his xfinity account. He has a special Clear Caption phone (for hard of hearing) plugged into the modem in the living room. We would like him to have a second phone, does not need to be another clear caption phone, in his bedroom in case of an emergency. How do we do thi
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Home Phone Service & Equipment
user_e7525a, Hi there! Thanks for taking the time out of your Wednesday to reach out. I’m sorry to hear you’re thinking about canceling your service. You've reached the right team of experts who can help with this over social media. Befor
XfinityGabriel
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Cancel service
I need to cancel service
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