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Cancel Internet Service
Hello, I would like to cancel my Xfinity internet service. I am moving to another state and Xfinity's service are not available/provided in my state/city.
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Customer Service
Comcast.net
Looking for email account to get back to [Edited: "Personal Information"]
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Hello @sbatiste, thanks for taking the time to post on our Xfinity Forums! Were you able to log in using the website provided by @BruceW?
Getting into my comcast.net account
I am trying to receive tickets from ticketmaster but it wants to send a code to my comcast.net email. I am unable to access my comcast.net email account . How do I get into this account.
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@user_a7lkyc Thanks for adding to the thread. We know how important it is to see what is being said when necessary. What else have you tried to disable closed captions?
For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)
So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for
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Possible scam
Beginning of April I received a modem kit with my address but a different unknown name. I still have it because I haven’t had a chance to return it. Then earlier this week I get a letter in the mail. Again, correct address, unknown name. It’s a different name than the name that was on the modem. Tod
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Customer Service
Regarding Membership Benefits: when I go to access them, this is the error within the app. It's been malfunctioning like this for months now. Webpage not available The webpage at https://customer.xfinity.com/membership?app=1&context_id=oi
App malfunctioning!!!!
NO ONE IS RESPONDING TO my rewards portion of the xfinity APP that's MALFUNCTIONING!!! PLEASE RESPOND TO THIS PROBLEM!!!!
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We are always reviewing and evaluating our program. If you would like, we could certainly review your account with you. Please let us know.
CBS Dispute
We have not had access to CBS for 2 weeks. I realize you are saying that the dispute is for the customers benefit but this is absurd. Considering how much we pay each month this lack of service is unfair. I fully expect that customers will receive a partial refund. If I didn’t live in a neighborhood
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Agree..it’s time to pack it up! A bunch of choices. Xfinity, your margins are healthy, swallow it and move on.
Poor Decision to Drop Scripps
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability
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Whatever. I have filed a police report for the trespassing and damage. Comcast has not made any effort to correct this or ensure I can get working Internet service.
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
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@user_t9mgjv My team is happy to have helped you with your payment concerns today. We are always here for you, and hope you have a great day!
Not sure that my payment went through
I made a payment yesterday at about 2pm online and I never received a confirmation email, nor has anything showed up on my account. Does this mean the payment did not go through?
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Hello user_eitpuz, we appreciate you and your time. I would like to help you; but I need some information best kept private. Please send our team a direct message with your full name, the name listed on the account (if different), and the servi
Utility Box
They changed out the utility box in our backyard today. They left dirt all over our yard. They also left the new box uncovered hours ago. I need a technician to come to the yard for the box and to get rid of all of the mud they dug up and left.
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Hello @user_cyjpgd and thank you for reaching out on our Xfinity Community forums. We would be happy to assist and discuss your concern. (Thanks @EG for moving this to the Customer Service section and bringing it to our attention! ❤️)As we are
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
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dm sent to xifinity support
loyalty discount?
I am a 11 year customer of xfinity can I get the loyalty customer discount for my plan?
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Help logging into to hulu
I've signed Up for Hulu a couple of weeks ago, but I've not been able to log in every time I do. It says we've detected an existing Hallu subscription on this device. Please log into your Hulu, but it doesn't let me log in.
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Channels and Programming
Hello @lbman, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. To clarify you're saying that the shows are not all aligning with the guide listing for the right time?
Listings for WRTV Indianapolis
hello! the listings have a weird quirk wherein a local newscast at 7 (which doesn’t exist) is causing the 7-11 pm shows to show as being on from 7:30-11:30. Then, the 11 pm local news (which does exist) is skipped, fixing the rest of the listings. This happened last night and I presumed it would get
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Good afternoon kevjob55. Thank you for reaching out. I would be happy to review your account. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat ic
loyalty discount?
I am a 11 year customer of xfinity can I get the loyalty customer discount for my plan?
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Someone needs to come to an agreement before I cancel my account.
Can’t watch CBS
Why can’t I watch CBS on the CBS app, CBS sports app, and Xfinity Stream app?
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I have not changed my plan in quite some time. When I go to HBO Max, it wants me to sign in it. Then, ask me, if I have a provider, and I put the provider in as xfinity, and then it gives me a code, and I put the code in and nothing happens. Up to th
H b o max is no longer showing up on my xfinity channels
I can no longer get HBO Max. When I try to get on h b o max, it wants me to sign into my provider.And then nothing happens.
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No my questions was not answered
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
Technician damaged my wall trespassed in my home and refused to install my service took my modem and left
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I need help logging into my Wi-Fi at home my password is not working can somebody help me
user_uz2fjx
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16 hours ago
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Connect my WI FI
My name is Isabel [Edited: "Personal Information"] I just purchased my WI FI box at store and can’t connect it to my home TV since my iPhone is outdated it don’t support IOS17. need support for instructions to install
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