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NHL Center Ice Issues
NHL Center Ice games lose connection several times per hour. This issue happened 3 years ago also, are we going to get credit for this? Cannot even watch a game without missing half of it.
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Channels and Programming
I didn’t buy or request for WiFi gateway and pro WiFi extender just they sent me
I not able to pay extra more for new equipment that I didn’t ask
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Customer Service
user_6meq3t Thank you for the additional information! We can take a closer look for you, please send us a direct message so we can gather your account information. To send a "Direct Message" message: • Click "Sign In" if necessary&
Seasonal Convenience Plan — ComcastSeasonal.com server error
https://forums.xfinity.com/conversations/search?q=send%20a%20%22direct%20message%22&sortKey=RELEVANCE&page=1&sortOrder= I am trying to enroll in the Xfinity Seasonal Convenience Plan. I go to xfinity.com/seasonal and click the Enroll button. After signing in, Xfinity redirects me to: comcastseasonal
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tcalvo Hello, and thank you for reaching out to us over our Xfinity Community Forums, and sharing your concerns about the increases to your bill. To determine the exact amount your bill has increased since October 2025, you can compare your October 2
INcreased Cost
Despite having given up my landline and accepting a cheaper programming package,my bill has increased significantly over the past 12 months. Please sate the amount by which my bill has increased since October 2025 and the reason for this increase.
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Xfinity Mobile line never activated, but $36.30 balance remains after cancellation
I canceled my Xfinity Internet service after moving out. The Internet service was disconnected on September 20, and I also returned the modem. On September 28, I contacted Xfinity because I noticed a $36.30 Xfinity Mobile charge on my account even though I had never used or activated Xfinity Mobile.
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Plan
Both - given I've tried about 20 times. When I've logged into my Xfintity account, I get the error immediately. If I was logged out of the Xfinity website - I get prompted for my User ID & Password.
Seasonal Convenience Plan — ComcastSeasonal.com server error
https://forums.xfinity.com/conversations/search?q=send%20a%20%22direct%20message%22&sortKey=RELEVANCE&page=1&sortOrder= I am trying to enroll in the Xfinity Seasonal Convenience Plan. I go to xfinity.com/seasonal and click the Enroll button. After signing in, Xfinity redirects me to: comcastseasonal
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Paramount+ Xfinity Frustration
I am beyond frustrated with this also. I was charged for a year of Paramount + that I didnt want. I noticed the charge 10 days after it showed up and went into a local xfinity store and an employee said he will put in a request to cancel and i should expect a full refund. but cannot log in to watch
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On Demand
Cancel service now
Please cancel my service immediately. Please provide email response to confirm my service has been canceled for both Comcast and Xfinity mobile. [Edit: "Personal Information"] Cancel Both Comcast Service and Xfinity mobile Send confirmation of both services canceled to my email and text. Thank you.
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Customer Service
Error code (TVAPP-00281) when trying to stream from internet browser.
Getting error while trying to stream on my computer. All troubleshooting steps have been tried. Everything reset, caches cleared, etc. Just stopped working this weekend when college football was starting. First I get attempting to resume, then "we've run into a problem trying to stream" and the erro
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Xfinity Stream Website
iPhone have 2 numbers linked
Was trying to activate my iPhone 15 but when I tried to it linked my number and my husbands to the same phone. Need help putting my husband number onto his android and activate my affinity mobile eSIM to my iPhone 15
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Network
Internet down 12:24 pm documenting
ARRIS G54 Incorrectly Identified as Thomson DHG546 – Need Xfinity Escalation
ARRIS G54 Incorrectly Identified as Thomson DHG546 – Need Xfinity Escalation I have been trying for approximately a month to get this issue resolved with Xfinity and have been unable to get beyond basic troubleshooting. My ARRIS SURFboard G54 is being incorrectly identified by Xfinity's customer-fac
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Moved
Hello, we moved from [Edited: "Personal Information”], we have been here since July and the internet has gone out. What is the issue
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Your Home Network
Power Boost option is missing in app
I am signed in and have Xfinity Pro and the option to Power Boost devices is missing.
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Xfinity App
Thanks for the update, @user_hx70nh! Glad to hear that you were able to get this resolved. Did you need a hand with anything else?
Technical Difficulties
I’m trying to add a line to my account. When it’s time to add the phone to cart I get a message that says “Sorry, looks like we are having technical difficulties” I have tried adding the line through the xfinity app and through xfinity website.
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Thank you for reaching out @user_e66lsa , and I’m sorry for the inconvenience you're experiencing with the Hulu app on your Flex box. Error code P-DEV310 is typically related to an app or connectivity issue. Let's try a few troubleshooting step
Hulu not working on flex box
Hulu is not working on my flex box. It was working before and now I just keep getting error code P-DEV310. How can I fix this?
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I paid my back bill an now the company wants me to pay another 25 when I just paid 165
Need help with this how can they charge me again on top of it they charge me for this month an don't even have the service I refuse to keep giving this company more money
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Billing
user_6meq3t We appreciate you reaching out to us over our Xfinity Community Forums. We would be more than happy to help get you pointed in the right direction. After you click Enroll at https://www.xfinity.com/seasonal are you prompted to enter your
Seasonal Convenience Plan — ComcastSeasonal.com server error
https://forums.xfinity.com/conversations/search?q=send%20a%20%22direct%20message%22&sortKey=RELEVANCE&page=1&sortOrder= I am trying to enroll in the Xfinity Seasonal Convenience Plan. I go to xfinity.com/seasonal and click the Enroll button. After signing in, Xfinity redirects me to: comcastseasonal
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I can’t login to my Comcast email.could you help me!
user_cdy1to
commented
3 hours ago
to the conversation:
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Comcast Email Login
How do I log into my comcast email?
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