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How to watch Mariners on Xfinity channel 3025

Tomorrow the games start and am still not getting Channel 3025 to work. It just plays music and states local blackout even though my package should include it for free. Two calls to Xfinity and no help. Am in Spokane Valley, any one else in this area getting the channel to work? Am frustrated at thi

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I am now having this exact issue and no resolution from Comcast. I have called twice.  This is ridiculous that for the last 15 years I have been able to send emails with attachments and now everything is coming back "non-delivery report". 

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4 hours ago

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Email Non-delivery report received

I have been contacting the same people with the same email addresses for years, now all of the sudden, my emails are kicked back with the following message:

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@user_0id942 thank you for taking time to follow up and glad to hear that the email account is now accessible again on the iPhone. If you ever need to reset your password you can visit this website: https://www.xfinity.com/email > go down to "forg

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Not receiving emails on iPhone

I am not receiving emails on my iPhone. The infinity app says I no longer have an account. I no longer have Xfinity cable or internet. I have a Comcast.net email address. How do I reset my password if that’s needed or how do I gain access to my email? Thanks!

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Experiencing the same issue with trying to Port our number from Comcast Business Voice to Xfinity Mobile. We have been working on it since February 18th with many phone representatives over many hours. Can someone from Xfinity please assist?

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Porting number from Comcast Business Voice to Xfinity Residential Voice

I recently had a horrific, nine hour, mult-day, multi-representative phone tag experience trying to get my Comcast Business Mobile service converted over to Xfinity Residential. I only received useful help once I posted about my experience on the Xfinity Mobile community forum. I was contacted and g

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user_2n1l7h Gotcha! Let us take a deeper look into this so we can get to the bottom of it. Please send me a DM with your name and address to get started. To send a "direct message" / "private message" message to Xfinity Support: • Clic

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Home WiFi

I recently discovered I cannot send email from my Comcast account from my iPhone on our home WiFi. No issues on other WiFi or from cellular. All family members on our home WiFi have the same issue. We can receive emails no problem. Any ideas what’s going on?

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I can't login to see my acct with the charges

How can I log in to see my charges? It keeps saying 400 bad request.

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user_085is8    Hi there, thanks for reaching out. We know how frustrating dropped calls can be, especially when it keeps happening back to back like that.   Since resetting network settings helps, even if only temporarily, that usuall

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Dropped Mobile Calls

I've been experiencing dropped calls for about a week. Usually the call will drop in the middle and subsequent calls drop after 1 minute. "Resetting All Network Settings" briefly fixes the issue but not permanently. Is anyone else experiencing this? How do we fix it permanently??? FWIW, I've been on

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Hi Mark, I checked my email again and they appeared. Weird. It went on for 1 1/2 days. I wonder if it had to do with my iPhone battery being set to optimize? Thanks!

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Not receiving emails on iPhone

I am not receiving emails on my iPhone. The infinity app says I no longer have an account. I no longer have Xfinity cable or internet. I have a Comcast.net email address. How do I reset my password if that’s needed or how do I gain access to my email? Thanks!

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Do you have pictures and documents stored at some online service? If so, is it the same service that is sending these messages?

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4 hours ago

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Is my email address ok

I keep getting emails that say I need to verify my email info or pictures and documents will be erased?

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Lack of customer service

I have been with xfinity over 30 years and can't get my coax cable replaced. It took 3 sessions on live chat to get someone to show up and leaves after seeing the job. He said he would be back in 15 minutes, that was 3 hours ago. What is wrong with you customer service?

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Hi there, thank you so much for reaching out to us regarding your Xfinity email. When was the last time you logged into your Xfinity email on our website?

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Not receiving emails on iPhone

I am not receiving emails on my iPhone. The infinity app says I no longer have an account. I no longer have Xfinity cable or internet. I have a Comcast.net email address. How do I reset my password if that’s needed or how do I gain access to my email? Thanks!

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Thank you for taking the time to share your feedback, we always want you to have the best experiences with us and have shared your compliment with our teams. Thank you for choosing Xfinity!

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Wonderful Customer Service

I would love to compliment the wonderful service I received from Sabrina M. She was both professional and personal in helping me get the best value plan for my needs and budget. Sabrina has a kind and warm heart that carries over in her approach with her customers. It was lovely having her as my rep

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We are using Outgoing Mail Server smtp.comcast.net with SSL on and Server Port 587

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Home WiFi

I recently discovered I cannot send email from my Comcast account from my iPhone on our home WiFi. No issues on other WiFi or from cellular. All family members on our home WiFi have the same issue. We can receive emails no problem. Any ideas what’s going on?

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Screen shot of the error message we receive

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Home WiFi

I recently discovered I cannot send email from my Comcast account from my iPhone on our home WiFi. No issues on other WiFi or from cellular. All family members on our home WiFi have the same issue. We can receive emails no problem. Any ideas what’s going on?

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Internet connectivity at home

How can I schedule someone to come to my house to fix internet connectivity??

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Also- no issues sending email from other 3rd party services (gmail).

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Home WiFi

I recently discovered I cannot send email from my Comcast account from my iPhone on our home WiFi. No issues on other WiFi or from cellular. All family members on our home WiFi have the same issue. We can receive emails no problem. Any ideas what’s going on?

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No problems sending email via web browser from home WiFi

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Home WiFi

I recently discovered I cannot send email from my Comcast account from my iPhone on our home WiFi. No issues on other WiFi or from cellular. All family members on our home WiFi have the same issue. We can receive emails no problem. Any ideas what’s going on?

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Thanks for letting me know that, on that same device have you attempted to send an email via the browser? If not can you give it a try and let us know if you are able to get an email through?

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Home WiFi

I recently discovered I cannot send email from my Comcast account from my iPhone on our home WiFi. No issues on other WiFi or from cellular. All family members on our home WiFi have the same issue. We can receive emails no problem. Any ideas what’s going on?

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