I need help with a serious billing and collections issue involving a closed Xfinity Mobile account. Xfinity sent an alleged $435 debt to collections even though I disputed the charge repeatedly over the course of several years and was told by multiple Xfinity representatives that the balance would b

hi, may someone take a look at my promotion please? I tried getting through CS without luck, and the AI bot was not helpful. I think my current promotion is ending soon.

I’ve been an Xfinity customer for 31 years and would like a complete review of my account by someone who can look at all of my services and promotions together. I currently have 2 Gig Internet at $130, Popular TV at $110.30, and Xfinity Voice, with a $40 three-product discount. I’m interested in swi

I'm trying to change the password and add a authorized 2nd user to the account and keep getting the same error. "You can't make this change right now. We need to verify your contact information" Previously, the phone and email were both verified successfully. Further the email account for comcast ha

I'm having a persistent connectivity issue affecting Roblox and Discord voice. I've already replaced my router and factory-reset my PC. The same PC works normally when connected through USB cellular tethering, but the problem returns immediately on Xfinity Ethernet. I'd like help investigating a pos

Dvr recordings audio go in and out randomly. Box does not have a power button. Unplugged and reset through the app no change.

$129 a month for internet only looking to lower the price, considering Starlink..

I am an Xfinity Diamond Rewards member and my Xfinity account shows Peacock Premium as an available benefit with "Activation Required." When I click Activate and attempt to link my existing Peacock account, I receive this error: "Your Xfinity account is already linked to another Peacock account." I

I signed up with Xfinity 2 months ago. The mobile phone line was free for the first year. I just received a phone bill. This is included with the plan I’m on. I have spent 50 hours talking to people at Xfinity, all to no avail. They also have 2 mobile devices on my account. I only have one. I have n

Hi, So, my wifi says it's a strong signal but it can't reach a couple rooms in my house - internet is slow from a bedroom and my office, and my connection flickers constantly on Teams calls. A friend recommended I get extenders through you, and I found out if I upgrade to Xfinity Pro, I could get up