Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (469.4K)
Return WPTV /NBC
It is ridiculous that you do not have NBC and WPTV as regular channels. We need you to return them to the lineup immediately especially as hurricane season is approaching
Question
•
Channels and Programming
user_is0c0e Thank you so much for reaching out for help with the box left uncovered. We know reporting issues like this promptly is important, and you never have to wait around for us. You can use the steps to report an issue that are found here to l
There is a green box outside that is a potential fire hazard. We need it covered properly immediately. Who do we call?
Xfinity workers hve left a gree box outside in disarray. It is uncovered and there are wires hanging out with shrubbery all around. This is very unsightly and more important DANGEROUS. Who do we call to get this handled ASAP!!
Question
This is the absolute worst transition. I am going to start using my other email services and make this at best a spam account only if not stop using it all together. The transition was supposed to be "user friendly" and it is absolutely not. I can't
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
Question
Greetings, mccombs5233! Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Ple
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
Backyard grass ruined from xfinity
Last year Xfinity came to bury a line in my backyard and ruined the property. After weeks of going back-and-forth, they sent somebody out to lay grass seed. Disasters. The grass never grew and all I have this year is weeds I’ve realized this is very common for Xfinity. I understand wires have to be
Question
•
Customer Service
Hi there @user_8lpih8 Thank you so much for reaching out on our Xfinity Community Forum. I'll be happy to assist. Are you trying to redeem a reward from your Xfinity membership rewards?
I am not able to get my Amazon bookshelf reward
In the application the button for redemption of the Amazon bookshelf doesn't work. Can someone please help me. Thank you
Question
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
There is a green box outside that is a potential fire hazard. We need it covered properly immediately. Who do we call?
Xfinity workers hve left a gree box outside in disarray. It is uncovered and there are wires hanging out with shrubbery all around. This is very unsightly and more important DANGEROUS. Who do we call to get this handled ASAP!!
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
I am not able to get my Amazon bookshelf reward
In the application the button for redemption of the Amazon bookshelf doesn't work. Can someone please help me. Thank you
Question
Hello, rgdaddy22903! Was the suggestion provided by @Again helpful?
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
Question
@user_3q0tyx Thanks for adding a post to the forum. Having a clear understanding of your service and options is important. Use the official sales page here https://www.xfinity.com/broadband-labels to sign in, and review the current promotions. It wil
No more tv double paying for sports
Try Xfinity’s assistant but they are sales people/bots never get a STRAIGHT CLEAR CUT ANSWER. Streaming services is there a cost!! Of course there is... not clear my tv service is still way overpriced!! I try to decrease to another plan They still have the same one on bill: they cancel then add it b
Question
Wonderful, user_ylp6z2! We are happy to hear you were able to successfully log in through Xumo as well. Enjoy your weekend and take care always!
COMPLAINT
I received a new wifi modem. The modem wasn't cleared from previous location. Instead of rep doing there job. It took me 2 days to figure out it was the wrong IP address. The I HAD TO CALL PARAMOUNT PLUS to give them the correct IP address so it could be fixed. Now when I received the first ZUMO it
Question
Disruption of channels
I’m very concerned that I am no longer able to access NBC which involves many shows that I like and the corresponding shows on Peacock because it’s an affiliate of NBC. When does Xfinity expect to finalize an agreement with the management of NBC to reinstate these stations. It is very frustrating to
Question
•
Xfinity Stream Website
I just don't know where to start. It's like deja vu all over again. The contract dispute with ESPN and Xfinity losing the NFL Network and NFL Redzone is so absurd. Maybe you need to get the commissioner involved again to help reach a deal like 3 year
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
The concern is not "Community Center" help related............ Topic moved here to the proper help section.
Lower monthly bill
Need to lower monthly bill. It is now over $200/month. I need primarily the internet service. Need an option to lower the cable/tv options to just basic channels and get the total monthly amount below $100/month or I will need to find another provider. Please advise asap. thank you!
Question
Are you experiencing this issue with multiple TV boxes, user_lkpeq1?
Paramount+
All streaming services are working except Paramount+ will not stream well and keeps getting errors. This has gone for over a month. Reset controller but no help. need help!!
Question
The concern is not related to Xfinity Compliments................... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Valued long time customer
I was offered a promotion Sept 2025 to receive a free phone along with upgrades to my account. I was not told I had to pay off the phone but instead pay for the service for up to two years and then could either return the phone or keep it and add a plan. Upon numerous calls with long wait times and
Question
@user_5kyyh8 Thanks for adding a post and letting us know. We want to make sure you can enjoy your subscriptions. We need you to try it once more, and be sure to sign in here https://www.xfinity.com/yoursubscriptions to activate it. Let us know if yo
XfinityBenny
commented
12 hours ago
to the conversation:
0
0
Apple TV Activation Issue
I have stream bundle from Xfinity that includes Apple TV. All my other services are activated. Apple TV does not have a "button" to click to activate. I have had three hour long calls with Xfinity about this and the told me its a system wide issue. The calls were three weeks ago. They told me it wou
Question