Purchased 2 new phones to update/replace 2 old current phones on our Xfinity mobile plan. There should only be 2 devices on the account. How do I delete the old phone and only have the 2 new phones listed on our x account - currently there are 3 phones listed. Please advise. Thank you.

I have switched services to xfinity since 2025 and I had nothing but issues. I ended up getting 2 more lines back on sep/2025 and I trade in 2 phones I received the trade email confirmation and now they are telling em I owe them and that I need to pay them and I got hit with a 2700dl bill and my lin

It has been a month since the technician put a drop cable for my internet in my yard. How do I get you to bury it? I runs across my driveway and we constantly have to move it.

Service goes out on clear days!!! Tech are rude when they are out and working on lines and cause your service to go out. Techs are wiring things however outside and cords are all over where we live never seen this. Modem randomly goes out then you have to wait weeks for a tech to come. You call for

Dear Xfinity Customer Care, I am writing to formally dispute the current balance of approximately $300 on my account, request an immediate retroactive credit, and report an unresolved exterior safety hazard at my property. For nearly two months, I was completely without internet service due to a bro

This time last year I signed up for $50/mo internet guaranteed for 5 years. To get that rate, you agree to auto billing and electronic invoicing. Now, one year in, the bill jumped to 80/mo. Looking back at the e-bill (now), it does state 12 month promotion, but I never bothered to look at the bill b

Hello, I already have Internet Essentials and just wanted to upgrade to Internet Essentials Plus. Would someone be able to help? The app wasn’t showing me the option. Id prefer to do it online if possible.. it’s just really hard going in to a store or finding time to call while managing three little