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I'm glad to hear that using the VPN has helped make your connection more stable @user_obytoj. To confirm, are you experiencing connections issues on any other devices or games?
Desync while online gaming Valorant
During gaming enemies appear to see me before I see them. On my screen I see running headshots and movement speed that is very fast. When I watch the replay they clearing stop, aim, shoot while I don't even shoot at them. I don't have input lag but I think Desync. System is 9800x3d 5070ti and a 240h
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Thanks for the update, user_wybarh! Sorry to hear about the cost to get around your security software, but I'm glad to hear you were able to regain access! We're more than happy to help in any other way if you need us!
My cybersecurity software will not allow me to access my account. My bill is due this week.
My cybersecurity software will not allow me to access my account. My bill is due this week.
Question
So I have been using Nordvpn and my connection is more stable and it looks like it is cutting my ping in about half. seems like a comcast server issue or routing issue to me, but Im not expert.
Desync while online gaming Valorant
During gaming enemies appear to see me before I see them. On my screen I see running headshots and movement speed that is very fast. When I watch the replay they clearing stop, aim, shoot while I don't even shoot at them. I don't have input lag but I think Desync. System is 9800x3d 5070ti and a 240h
Question
Hello @Nicadolphins thank you for reaching out on our community forum. The storm ready Wi-Fi equipment would fall under the 1-year limited warranty now. Did you by chance fill out the returns and warranty replacement form attached in this link? Retur
Unable to returned equipment purchased through xfinity
I purchased Storm ready wifi wifi xtender with xfinity and it only worked for a few weeks last year in march. I been trying to returned equipment for a year. Customer service keeps sending me to corporate store and corporate store sends me back to customer service and they don't assist
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Hello fellow XER10 user, I feel like we're a rare group. I can personally confirm that without splitting bands, my printer has been able to connect. Let's try splitting those bands to see if your printer has an easier time latching onto that 2.4 GHz
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
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@XfinityRay My IT guy fixed it. It cost me $300 to access my account.
My cybersecurity software will not allow me to access my account. My bill is due this week.
My cybersecurity software will not allow me to access my account. My bill is due this week.
Question
Unable to returned equipment purchased through xfinity
I purchased Storm ready wifi wifi xtender with xfinity and it only worked for a few weeks last year in march. I been trying to returned equipment for a year. Customer service keeps sending me to corporate store and corporate store sends me back to customer service and they don't assist
Question
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Customer Service
Unfortunately, I did that and the router never reset and I had to get online with Xfinity ap and live person. We had to completely reset everything with a new network name and password. I had to the add every device ( tv’s , ring, ghome, sensi
Wireless printer not connecting to xer10 router
New XER10 router not connecting to wireless printer
Question
Perfect! We will check in with you as well to see how everything is going.
intermittent connections drops daily
I have an arris sb8200 modem. for the past two weeks I have been experiencing intermittent connectivity problems. I noticed it first while in an online game and then my streaming services seemed to pause randomly. At least one a day I will completely lose connection. all the lights on the modem are
Question
I have been engaged in a lagging chat conversation with a live agent for an hour and a half and have yet to have my account verified, my question acknowledged, or to be assured that my account would be looked at. What does it take to get someone to a
Agent Retaliation
I need to talk with a live agent. I need to report harassment and mismanagement of my account.
Question
the Service tech was just here. He ran a new line from the pole to the house. I am going the monitor it for a few days and see if this fixes the issue.
intermittent connections drops daily
I have an arris sb8200 modem. for the past two weeks I have been experiencing intermittent connectivity problems. I noticed it first while in an online game and then my streaming services seemed to pause randomly. At least one a day I will completely lose connection. all the lights on the modem are
Question

No Thankyou all good.
user_pxssom
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14 hours ago
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Unable to get cell service on my watch
I was on a live chat, but it disconnected
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