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Why does negotiating a contract take so long? Be adults and get it done? It’s easier than exchanging school lunch items when you’re a kid. You have subscribers to think about. Or does that matter? You people made over 100 billion in profits las
When will this dispute be resolved?
Okay, somebody took your ball and went home. Now you need to go and get it. You knock on the door of your friend to get your ball back. He says it’s his despite your name on it. You played a great game. Your friend won but then he ‘stole’ your ball. Now no one can play ball with you. Do you ask for
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@XfinityJon I sent a direct message, chatted with an agent via DM, and was told I would hear back in 24 hours. I have not heard back.
Xfinity Mobile False Advertisement
I tried to place orders to upgrade my husband and I's phones online so we did not have to go to the store with our children (ages 7, 5, & 2). I had a $300 promo code so I decided to upgrade early for Mother's Day. I placed the first order for my husband's phone then needed an agent to help apply the
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This is a lie. I’ve been a customer more than 30 years, I pay over $300 a month. With Xfinity, the things that make me happy like the Xfinity app, which also disappeared and made life very convenient for me and now my favorite channel is gone.. &nbs
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Disney+ Activation Problems
I’m trying to activate my Disney+ subscription that supposedly comes with my 2gig internet subscription. I even opted to buy the $7/month ad-free version. I’ve tried several times and with several different emails but each time I go to activate using the activation link found on the manage my subscr
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Customer Service
Peacock closed caption won't turn off
Regardless of what i do it won't turn off. Reset, clear cache, cleared data it just pops back on. Requested a new box got that, same [Edited: "Profanity"] thing!!!!! It will stop for about 20 mins then turns back on. Im ready to cancel this makes no sense. Peacock on Xumo. The actual tv settings is
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X1
If you came to my business and purchased goods and services and was charging you a set amount, and the next month/s you ordered the same goods and services but there was fewer items and/or less service YOU certainly would not call that a fair deal ju
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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I totally agree. I been with Comcast for 30+ years. Transitioned to Yahoo and can’t get any tech support, I was trying to make my Yahoo email look similar to old Comcast email page. They are just dumping customers to save money. I will no longer use
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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@XfinityRaul Hi, We will check on this and give all feedback. Thank you.
NHK World Japan App w FireTV More Questions
Hi, We have more confusion with regarding loading instructions of this app To our Homescreen Menu with Amazon Fire TV's remote to then have Xfinity Remote control we always use now Not knowing what to do. Received appropriate instructions for downloading this free app but not using Xfinity remote co
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@user_ypyfdm Our team can get an account change request ticket in place to get that process in place and processed from our end. If you could please send me a DM with your first and last name along with your full-service address, we can get started.
Change of ownership
Hi, I need to transfer the ownership of my Xfinity account while keeping the same address and services.
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Change of ownership
Hi, I need to transfer the ownership of my Xfinity account while keeping the same address and services.
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Sign-In and Account Management
I tried clearing cache and cookies on both browsers and it had no effect. I have not made any changes to my account other than activating global pass for one line back in March for roughly a week.
Missing April 1 - April 30 Statement
When I log into the Xfinity Mobile website, I can see my total amount due for April and when the autopay will happen, but I can't go to the list of statements and download the actual statement from April, the last one available is March 1 - March 31. I went to the AI chatbot with this and it couldn'
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WonderAK41 Thank you for the update. Have you tried delete your cache and cookies? If not, can you please try that and then access your account again? Additionally, have you made any account changes recently that would be impacting your billing?
Missing April 1 - April 30 Statement
When I log into the Xfinity Mobile website, I can see my total amount due for April and when the autopay will happen, but I can't go to the list of statements and download the actual statement from April, the last one available is March 1 - March 31. I went to the AI chatbot with this and it couldn'
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Good Morning, @user_xirj2q! Thank you so much for taking the time to reach out to us here on the Xfinity Forums. I am very sorry to hear about the experience with the Xfinity Stream App, and the channels missing. We can certainly dive into some troub
No channels appearing
It has become an issue and happens very often that when I go into Xfinity app on tv, no channels appear nor any other information on the home tabs. How do I fix this. All other apps on our tv work
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it did not give you any option when you were trying to access you email . It just says to go to yahoo to get your email . Why is xfinity doing this ?
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Same problem for over 2 weeks. I am paying for it but cant get it to activate. The page that the activation button takes you too says now hit "activate Disney +" and you will be taking to their site to finish but that button does not work. I have cal
user_rok8xg
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disney hulu activation issue - called 5 times no resolution
Disney Hulu included in the 1Gig plan. Have the activate button. Clicking it takes to a Disney page saying you are activating a 3rd party subscription. When i click, it opens a Disney help page with the Xfinity page back to the activate page. nothing happens. Called support 5 times no resolution. th
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