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user_68c436 Can you try clearing the cache and cookies on the browser you are using?   

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Down cable

There is cable on ground that is still attached in the air! Don’t want kids to get hurt who may play near it!

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Thanks for all your help, I did get a step closer it seems

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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I've tried using that as well

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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Good afternoon user_871k6i. I can assure you this is not the experience we want for you. I would be happy to assist you further.  Please send us a direct chat message with your full name and complete service address to “Xfinity Support&rdq

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To Whom It May Concern, I am formally escalating an extremely serious and unresolved issue regarding my Xfinity Mobile account and the comp

To Whom It May Concern, I am formally escalating an extremely serious and unresolved issue regarding my Xfinity Mobile account and the complete failure of your company to activate my service after more than TWO WEEKS of repeated calls, tickets, transfers, and misinformation. Since May 1st, 2026, I h

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I am not gnammy! Can not get premium. States I need to upgrade to peacock premium!!

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Activate Peacock Premium

can't get my Peacock Premium account to come up

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We appreciate you and your time. Thank you for being the best part of Xfinity. If you have any future needs, please start a new case.

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Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

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Bait and switch. Paid for 300/300 symmetric service, but order confirmation shows 300/100

Bait and switch. Please help. Paid for 300/300 symmetric internet service as a new customer, but order confirmation shows 300/100. They issued me an XB7 modem. When I go to Account and Manage/upgrade internet speeds, they offer up to 2gb/2gb symmetric service and it says 300/300 is my current plan.

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Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo

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Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

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Nope, you've been very helpful. Thank you! ^_^

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Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

Question

We are incredibly sorry for this experience, and we completely validate your anger. Missing two consecutive appointments is entirely unacceptable, but being told a false claim about rescheduling is deeply insulting, I would probably feel the same in

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2d day of technician not showing to appointment

This is the 2d day my scheduled service appointment had a no show for the technician. Had an appointment to setup service on the 13th of May and no technician came. Called and was told they don’t know why the technician didn’t show. Scheduled a second appointment for today 16 May and again the techn

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Then this is definitely a Yahoo authentication issue. Would you consider trying their email app for android? 

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

Question

The app just ends up going back to the try a device used before. Only made progress using web platform.

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

Question

Thank you. I'm wondering if I can still find all the cables that came with it originally. Is it necessary to return all of them with the modem?

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Inquiry on old replaced router

I received this email Improve your connection with a new Xfinity WiFi Gateway – on us. Tap below and we'll ship it to your home with quick and easy activation instructions. A new gateway will deliver more consistent coverage, so you can experience reliable WiFi across your devices. Tap below to orde

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No only thing in top right corner are my initials!

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Down cable

There is cable on ground that is still attached in the air! Don’t want kids to get hurt who may play near it!

Question

One thing I have learned about technology is that it never behaves the way you would expect. I am glad it works now for you. Do you have any other questions or concerns we can assist you with?

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Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

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Email

I can't access my account

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