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@wavepelt wrote: "... THERE IS NO PAGE THERE. WHY ?" Because of federal cuts to PBS. You can always stream NHK World from https://www.nhk.or.jp/nhkworld/en/live_tv/ "WATCH NOW".
NHK World on channel 265in Philly is gone????
Where is NHK World on channel 265 in Philly market?
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Xfinity App says I can’t access anything in it without being a customer, but I already am actively a customer and pay for/use the WiFi.
Self explanatory in the subject line. Very confused.
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Xfinity App
geumjandi thank you for your replies related to the issue, I would like to get a bit better understanding of the issue at hand as you have described an isolated issue to only one channel which sounds more than likely to be an issue on the side of the
MLB Network Audio/Video out of synch
MLB Network has been out of sync for at least 3 days. All other channels are fine. When will this get fixed.
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Why my bill so high i only have a phone and cable
Why my bill so high i only have a phone
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Devices
I can't get the main box to actually load any third party apps for longer than 10 minutes. If it doesn't give me an error message about having problems loading an app, it'll take a good 10 minutes at times just to open the app, then to play any show
3rd party apps shutdown and rebook frequently while watching shows
Over the past several weeks while streaming shows from a 3rd party app, my X1 box randomly restarts itself. The box does not reboot while I'm watching other channels (like Food Network), only when using 3rd party apps and after a pause for a couple of minutes, it puts me into the last regular TV cha
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Thank you for reaching out here about that security system addition. I will be happy to look further into that from here. In order for me to do that I will have to ask you to send me a direct message with the full name and complete address for your s
Home security
I need help with adding on home security. I was chatting with someone and we got disconnected.
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I am glad to hear that uninstalling and reinstalling the app resolved the issue. Please let us know if you have any other concerns we can help with.
Trouble with Xfinity app?
Is anyone having issues (as of 9/25/2026) with getting the Xfinity streaming app to work through their Roku? Our app had beeen working fine until this morning.
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I don’t like Yahoo. How can I switch back to comcast
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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user_q0e124 thank you for using the Xfinity Community Forums page to reach out today. The WiFi pass is actually handled by a separate team, so we do not have access to anything involving it on our end. That said, you can get in touch with someone usi
WiFi $10 pass
I want to cancel my WiFi pass was just charged and I no longer have any use for it
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The audio is about 5 seconds behind the video on the live feed on my TV and on anything I've DVR'd since early last week. Please also look at other comments on this message confirming the situation from other users. With the MLB playoffs comin
MLB Network Audio/Video out of synch
MLB Network has been out of sync for at least 3 days. All other channels are fine. When will this get fixed.
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Hey @user_6lxeaj, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Xfinity Internet connectivity issues you may be experiencing. We would love to see what type of Xfinity accoun
WiFi inept support
Our WiFi has been spotty for a long time, so we requested a new modem. We received the new modem but it didn’t connect so I called customer support. The agent had no clue, so he set up a new wifi, giving us 2 wifi networks broadcast from our modem. The service is worse so I called support today. The
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Glad to hear that it worked out! Please let us know if anything else comes up, but fingers are crossed that your email continues to work normally.
E-mail access on multiple devices stopped working two days ago, xfinity log-in works fine
Two days ago, multiple e-mail clients on multiple devices stopped working for Comcast e-mail, only. The username and password are valid when logging into xfinity. Yahoo mail has not happened yet. I've tried logging in (entering the credentials for comcast email), but it just says something is wrong.
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Hello! I deleted then put my email back and somehow that worked. Thank you for all of your help!
E-mail access on multiple devices stopped working two days ago, xfinity log-in works fine
Two days ago, multiple e-mail clients on multiple devices stopped working for Comcast e-mail, only. The username and password are valid when logging into xfinity. Yahoo mail has not happened yet. I've tried logging in (entering the credentials for comcast email), but it just says something is wrong.
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High Uncorrectable Packet Loss while Gaming
I'm getting intermittent packet loss and disconnects. Online games show "Reconnecting" several times per session. I've already ruled out my home network, and the loss starts on the Comcast side: Pathping: 0% loss to my router, then 13–16% loss starting at the first Comcast hop (po-51-rur302.frederic
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Your Home Network
Please define “real time”. I am not looking for your appreciation or community. I am looking for prompt service. My request was made on September 3 in the office with return of all the equipment. I had a bill coming due on the September 4, Labor Day
user_0misey
commented
12 hours ago
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When can I expect the money returned to my account? You withdrew payment from my account after I cancelled it.
I cancelled service in your office and returned all the equipment on 9/3/2026. I was assured there would be no further billing. I then received notification of an automatic payment being processed the 2 days later. Attempts at contacting you through the notice were unsuccessful. My questions did not
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