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Thank you kindly. Same to you. Before you go, can I assist with any other questions or concerns?
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
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The fix, get with the Transport engineers in my area/region. This isn't a drop techs issue. I have another appointment tomorrow at the Williston Vermont Store on Market st @4pm. We'll see what comcast next step will be. Thank you for posting
Throttling for many months
Before 4:30pm [Image removal: "Personal information"] After 4:30pm [Image removal: "Personal information"] Comcast what say you? You're billing be for full service delivering less than 25%
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Okay. Thanks for all the help. Have a nice day.
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
Question
Trying to get an upgrade
When I first called to get help, they had to raise a ticket and said it would take 1-2 hours. It’s been over 24 and nothing had happened. It’s a simple phone upgrade. Why is the process taking this long or this cumbersome?!
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Devices
It very possibly would. You should be able to make an extra payment using the card, but I advise against changing your payment method, even temporarily.
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
Question
Noan , thank you for those screenshots. I want to make sure you can see what is going on, not just a total. To tell you more about the charges, I would need to see the information on the PDF bill as mentioned. The Summary does not show the time
I'm being billed 2 months after I cancelled.
I cancel on Feb 6, return equipment by end of the next week (Hadn't used it since cancelling) ``` We received your cancellation request, and we're on it Thank you for being an Xfinity customer. While we might not be the right fit for you at this time, know that we're here for you if anything changes
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My Zfold which I call line 1 has no problems My S21+ 5g has , both with wifi calling & wifi turned off What ever numbers I call (receiver) will show on their screen "Restricted" when they go to their log aka Recents, it will show as Privat
My line is showing as Private Caller when I call out
The problem: When I make outgoing calls, the receiving party sees "Private Caller" or "Restricted " instead of my real phone number. What I've tried: · Checked all settings on my Samsung S21 (no Caller ID options available in the phone app) · Spoke with a live agent on [DATE] who spent a long time t
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Would using my card to make a payment interfere with the discount I receive for being enrolled in auto-pay?
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
Question
The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Cannot activate Peacock Premium Subscription
Changed to a higher tier service recently which granted me access to Peacock Premium. However, in the yoursubscriptions page of the Xfinity site, I could not click the Activate button. Chat support has also provided a link to xfinity.com/activate-peacock but that page tells me "We’re sorry, your acc
Question
The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.
My email is not working on my iphone.
It keeps saying my password is incorrect and my email is not updating. I have entered the correct password multiple times in the box that pops up and in settings. I have had this issue in the past, but mostly when travelling. But I am at home. It is very difficult because you often need to check you
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Exactly. That should work for you.
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
Question
The concern is not "Community Center" help related............ Topic moved here to the proper help section for assistance.
Can't watch WWE PLE on ESPN app
Through xfinity we are supposed to have access to ESPN Unlimited. In my xfinity subscriptions it shows that ESPN is activated. When I try to open and watch the WWE PLE today I get stuck in this do loop of logging in with my disney plus account to choosing a a package to logging into to xfinity to ac
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Damaged wiring off the pole
The wiring is badly damaged outside my home coming from the pole
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Customer Service
I think there was an option for adding a new credit card. Is that what you mean?
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
Question
From our intranet: "To pay, customers should go to the payment section on the Xfinity website or app, select their payment method, and enter the card information."
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
Question
Ok, if you have the card info, you should be able to add it to your account as a payment method. Are you not seeing that option?
virtual prepaid card
I just received the $50 virtual prepaid card Xfinity offered as a promotion for signing up. Can I use it to pay my bill?
Question
user_i5jd5f Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Sup
XfinityVictor
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Damaged wiring off the pole
The wiring is badly damaged outside my home coming from the pole
Question