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My Bill
I mailed my check to your Philadelphia P.O. Box last week, have you received it? [EDITED: Personal information]
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Customer Service
Need to talk to a supervisor
I returned the TV box as instructed when I cancelled my Internet and Cable (Not mobile). The store agent gave me a final bill amount. I chatted with an online agent for over 20 minutes on what the charge was for. They couldn't tell me however, gave me the same final bill amount as the store agent. I
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X1
FDX Internet Availability
Hello all, I've recently discovered the existence of X-Class/full-duplex (FDX) multi-gigabit plans, and I live in one of the cities mentioned here: https://forums.xfinity.com/conversations/customer-service/x-class-internet/68c5ced1a45b63166e7df7ee?commentId=68c5d9e1a625836abf7496a1 I would also like
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Customer Service
My Galaxy S23's Samsung Email App stopped getting updates from my Xfinity email. I have uninstalled and reinstalled the Samsung App. When I try to reattach to my Xfinity email, I can't use Manual Settings. Upon trying to enter the password, some (Xfinity) app takes over and doesn't let me input the
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user_1uiibi, we are always happy to help. Please let us know if we can go over your account with you and see what offers are available to you. Some great deals are going on.
Internet pricing
I have been an xfinity/comcast customer for 20 years. I recently had a 2 week ordeal that took over 20 hours on the phone with 2 trips to the xfinity store. I was given wrong information several times. My service was disconnected at one point. I was attempting to change my service to streaming. When
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Internet pricing
I have been an xfinity/comcast customer for 20 years. I recently had a 2 week ordeal that took over 20 hours on the phone with 2 trips to the xfinity store. I was given wrong information several times. My service was disconnected at one point. I was attempting to change my service to streaming. When
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Which Xfinity package do you have in order to get access to watch MeTV Toons on channel 1736? I currently subscribe to the Limited Basic package (local TV stations and a few subchannels, Discovery Channel, and all the C-SPAN there is) with severely
MeTV Toons Finally on Xfinity channel 1736
Just in time for Christmas , a gift from Xfinity to us. They are finally offering the National /East Coast feed of MeTv Toons. You may get the channel or get an XRE message (XRE 03137 or XRE 03117) it may take a few days for Xfinity to add it to our packages. Watched for 30 minutes then video would
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Thank you for reaching out to our team. I will be happy to assist you from here with that. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private message]: Click the
phone protection plan
hi i just buy 2 iphone from apple couple week ago but i can’t enroll for mobile protection plan from xfinity.
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@XfinityAlex And, I'm back to getting sync errors on Outlook. Womp, womp.
Email Stopped Syncing
Comcast emails stopped syncing yesterday. This is happening on both the phone using a 3rd part app, and the computer using Outlook. When I try to repair the connection on Outlook, it says "We couldn't connect to the incoming (IMAP) server using the specified encryption method. Please check the incom
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I can not email from my business account to my Comcast.net account
Whenever I try to send an email from my business account to an @comcast.net email account I get a bounce and my email is not delivered. The error message is below. It appears a spam filter of some sort is blocking the emails from being delivered. Please advise how to correct this. Thanks! Craig erro
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I have the exact same issue -- for only two channels. Xfinity support is NO HELP
Music choice
Nothing fixes this music choice error. Called support still no answer and not fixed. help,please After reboot, restart, refresh
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Since Nov 6, 2025 when techs performed "improvements" in my area (zip code 32063), I have experienced continuous internet connection issues every EVENING through the night into the early morning hours. It has now been 35 days since this started. &nb
Internet slow
Internet is slow it sometimes takes almost 5 minutes for a app to upload like YouTube or Amazon just takes too long
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Before anyone ask yes I tried changing DNS servers to google and Cloudfare same results. C:\Windows\System32>tracert 54.197.155.195 Tracing route to ec2-54-197-155-195.compute-1.amazonaws.com [54.197.155.195]over a maximum of 30 hops: 1
All Games disconnect and slow upload speeds outside my state.
Disconnecting from EA servers, and all game servers for inactivity when active during a match. Packet loss outgoing spiking to 100% and packet variation spiking constantly to 500ms+ in matches. Tracert shows no connection past Bloomington Comcast. Loading webpages takes multiple loads says offline.
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MC50 promo code for $50 virtual MasterCard
In the process yesterday of signing up for the 5-year1 gig Xfinity internet promo, I got a pop-up window saying to use code MC50 for a $50 virtual MasterCard (to "sweeten the deal" it said). I struggled to find where to insert it and ultimately clicked through to place my order without the MC50 code
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Customer Service
Your xfinity mobile website is not working. I cant shop for phones without a "something went wrong" screen!
Xfinity Mobile Website Issue.
I'm having issues with the xfinity mobile website. I need to update my payment information, but the website keeps saying " Something went wrong. Trying this page again may help fix the problem." error. I keep hitting refresh, but it's not working. I've tried different browsers, that didn't work eith
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Same here on all my comcast.net email addresses using Edison Mail on my phones. I can connect using Outlook Classic on my laptop, but not on my mobile devices. Started yesterday after 1:36 AM (last email received on phones). When I try t
Email Stopped Syncing
Comcast emails stopped syncing yesterday. This is happening on both the phone using a 3rd part app, and the computer using Outlook. When I try to repair the connection on Outlook, it says "We couldn't connect to the incoming (IMAP) server using the specified encryption method. Please check the incom
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@user_qai923 Thanks for sharing that update. I tried and also didn't work.
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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Reset box not showing past due on xfinity app but it won’t load said there is a problem.
Paid past due in store internet service still not restored
Paid the past due for suspension was told in the store internet would be back on got home still not working paid cash
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Tell me how to cancel my email account [Edited: "Personal Information"] [Edited: All Caps]
pearsonma
commented
5 hours ago
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sign in to Comcast.net email
Can't sign in to Comcast.net email
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