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No ABC Station

I am very unhappy that I do not have access to an ABC station and yet my bill remains the same. A discount should be applied to my bill and a new ABC station should be made available. If not I will be changing to another cable company. [Edited: "Personal Information"]

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Change dates for seasonal hold

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Seasonal hold

How do I put on a seasonal hold

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Accepted Solution

Why do I have to post in a forum to get a pointer to another form that I need to fill out for a legal name change?

So, I'm posting here because XFinity is too stupid to have a place we can just download a form to submit a legal name change. Instead of a reasonable process, I have to 1. Post here so that I can send a DM so that I can then 2. DM support to get a form that I can finally 3. Submit the form with docu

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Ever since we moved in (July 2024) there have been regualar outages. But over the last 4-6 months they have increased to almost weekly.  

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Why is our service so consitently unreliable?

Just about once a week we have an outage. My wife and I work from home so we can not afford for our internet service to keep dropping.

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Hello @khaliqo thank you for reaching out on our community forum. I would love to look into this for you, Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat ico

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Your Xfinity account is already linked to another Peacock account. Here’s How to Find It

I am having an issue linking my Peacock account. I do not have an active subscription on any Peacock account currently, nor have I had it linked with Xfinity. Unfortunately, whenever I try to activate my subscription, I get this error: Your Xfinity account is already linked to another Peacock accoun

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Bill Increase by 33.7 percent

I am highly upset at my bill increase from one month to another I went from paying 190 a month to 254 a month , which is just ridiculous in this economy, mind you I have internet, cable, security and mobile services with Xfinity, you would think they would incentivize long time customers to stay wit

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Your Xfinity account is already linked to another Peacock account. Here’s How to Find It

I am having an issue linking my Peacock account. I do not have an active subscription on any Peacock account currently, nor have I had it linked with Xfinity. Unfortunately, whenever I try to activate my subscription, I get this error: Your Xfinity account is already linked to another Peacock accoun

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I think wider interruptions. If there is an outage, they dont say what the exact issue was.  There have been many. 

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Why is our service so consitently unreliable?

Just about once a week we have an outage. My wife and I work from home so we can not afford for our internet service to keep dropping.

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Why is our service so consitently unreliable?

Just about once a week we have an outage. My wife and I work from home so we can not afford for our internet service to keep dropping.

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Canceling my hallmark channel

How do I cancel the hallmark channel

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Hulu/Disney+ Activation issues

No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us

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Sounds like a plan, and thanks for the additional information! We'll keep the thread open from our end and check back in soon to see if any progress has been made on that. If not, we can always create something new for you on our end 👍 Please let us

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Frequent Latency spikes / and loss of internet / looking for next steps

Been Dealing with issue for well over a year. Frequent internet drops, high latency. Rebooting modem, entire network often does not fix issue and modem may not connect for hours(like it did several times yesterday. It rarely affects my two next door neighbors. everything may seem fine, all data from

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The tech stated that the line relocation will need to be done by Site / Survey / type crew. He said he made the call to start the process. I'll give it it a week or so to see if i hear anything from them. I'll continue to monitor for any more drops

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Frequent Latency spikes / and loss of internet / looking for next steps

Been Dealing with issue for well over a year. Frequent internet drops, high latency. Rebooting modem, entire network often does not fix issue and modem may not connect for hours(like it did several times yesterday. It rarely affects my two next door neighbors. everything may seem fine, all data from

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user_rdsj1f, hello there and thanks for joining our community. Our contract with E.W. Scripps Company has expired, and despite our best efforts, we have not been able to reach a new agreement. They’re making demands that would significantly inc

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section.

 commented 

14 hours ago

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How to return a modem?

Need information concerning your modem that I need to return?

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Looking at other TV options. We pay so much now and we are really frustrated with losing the channel, fox, we watch a lot.  Bye Xfinity 

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Scripps channels gone

Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that

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Thank you so much @Anon99500! I have received your DM and will continue with you there.

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Network “upgrade” followed by daily outages for three weeks now

I live in the Atlanta metro area and received a text saying that Xfinity was “upgrading” their network in my area on March 26th (2026) and that it might affect internet and TV services for a day. This “upgrade” has turned into a three week (and counting) nightmare for customers who experience near-c

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