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Where is the original channel guide

Request to put the original channel guide back. It was user friendly. Resembled the guide on the TV.

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user_gmeag0, we know this change hasn't been easy, but we'll be sure to keep everyone updated on any progress.   

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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@user_0lc7wo​ Nominating you for president!!!

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App update

App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing

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Cable Modem Upgrade

Recently, when I logged onto Amazon.com, a pop-up message told me that my device (a DOCSIS 3.0 Cable Modem) is no longer supported. I MUST get a device that is compatible. (I presume that this would be a DOCSIS 3.1 Cable Modem.) The next day, XFinity sent me an E-mail message, informing me that I mu

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Hello @tjl5709, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. Have you gone through any updates on your devices recently?

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Browser Streaming: Cannot watch from the beginning while it records.

Forever I could record an event, while it was recording, I could log into stream (on browser) and start watching from the beginning. Whilke it was still recording. Unable too now. Anybody got a clue. The mindless help is useless. They are making it very easy to convert to starlink.

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user_gng1ih - Thank you for your feedback and sharing your thoughts about the recent update.  

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Favorites category missing in app on my tv

Yesterday evening, I had to re-sign into the streaming app on my TV. After I did, the homepage came up differently from before. It no longer has a category listed”Favorites” In the Live TV section. To get to my favorite high definition channels I now have to scroll through all channels beginning wit

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Brilliant! Xfinity settings haven’t changed on desktop. Hence, this will work!  Thank you!  

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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@XfinityDemitrius​ The new ipad update is horrible. no red dots on the guide indicating shows to be recorded. Can't see a list of future recordings in Library. Can't set to see just HD channels in the guide. I liked the simpler list without pictures

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Why did Comcast feel the need to break (I mean update) the Streaming App?

Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to

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The new app has zero new good qualities and all the things I liked about the old app are gone. This is as bad as the Starz app which is absolute garbage… I loved my DVR… Now, no more skipping commercials, only 10 minute fast forward. Close the show a

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Updated Xfinity Stream Missing Lots of Old Features :(

My Xfinity Stream app just updated today and I am really missing some of the old features… 1. When watching recorded episodes you can only fast forward in 10 second increments instead of 30 seconds like before. 2. Before if I was watching a show, I could make the video smaller and still utilize othe

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EXACTLY! No favorites, no red dots, on and on.  Please reinstate previous app!  Thank you!  

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Favorite Channel Functionality Gone after Updating Streaming app on smartTV

There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.

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user_1onl9r I'm sorry to hear about the daily disconnections. I see EG offered our status center page to check if the area is being affected by an interruption. Did that help? Are you still experiencing issues?   

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Internet Disconnecting Daily

My internet is disconnecting daily. Please assist on what's the problem is. Here's my info: [Edited: "Personal Information"] [Edited: "Personal Information"]

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it’s staggeringly awful, complete garbage.

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Awful new streaming app

The new streaming app is terrible. No scheduled shows available, recordings not listed only video shows. Can’t find the show you want as it’s too cluttered with video and a play button on each video. Only can schedule a week out. Put it back as it was

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Peacock Premium

I just noticed that as a Platinum member with Xfinity that I get Peacock premium included with my service, I activated it but I'm not able to get Peacock Premium it says I need to upgrade my subscription. I am looking to see how I get Peacock premium that comes with Xfinity I am a platinum member

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Why is fast forward only 10 seconds.

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Xfinity Stream iPhone app update SUCKS

I HATE the new version of the iPhone xfinity Stream app. I can no longer view my favorite channels in the guide which is what I primarily used the app for. I also can’t search by channel name or number anymore. Please fire everyone involved in this update and let me have the previous version back. I

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I'm also having problems using the UGRADE15 coupon code.

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UPGRADE15

I received an Xfinity equipment-upgrade email offering 15% off a Netgear CM3000 modem using promo code UPGRADE15. I followed the link in the email and purchased the recommended modem, but the coupon code was rejected at checkout. Could you please honor the advertised 15% discount through a refund or

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Please fix this ASAP! Highest priority bug.

 commented 

7 hours ago

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Unable to see scheduled recording with new streaming app (version 9.0.0

I’m not able to see my scheduled recordings anymore with streaming app version 9.0.0. Previous versions I was able to see scheduled recordings under the recordings tab. Now with new version it is removed.

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I have the same complaint. Fix it ASAP.

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Schedule recordings are now missing from my Stream app

probably my most used feature on my Xfinity Stream mobile app is the scheduled recordings feature. I use this almost every day to determine whether my sports teams are being recorded since I live out of state.

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