Xfinity Community Forum

user_52o2fh I'm happy to hear that you were able to get a resolution with David! I would love to get feedback and send it to the correct team so he can get the recognition he deserves. If you wouldn't mind sending us a DM to Xfinity Support with your

XfinityBillie

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6 hours ago

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missing $40 for 12 months credit

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user_m5ji22 Thanks for reaching out to us here on our Forums page for help with getting a line buried after a recent repair. Normally the tech would set these up after the visit, but we would be happy to help get one in place should something have ha

XfinityEricB

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6 hours ago

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bury cable

Need to get cable buried after xfinity repair

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@user_u86l8k This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that th

XfinityDena

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6 hours ago

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Im paying for NFL network why is it gone?

I should get some sort of refund on my enormous bill if NFL network is gone

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The activation might have actually been the issue.Long story but I switched my plan up attempting to save money downgrading before I went traveling for months. Ended up with different internet and a new mobile.1-2 day shipping (fedex or UPS i can't

user_52o2fh

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6 hours ago

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missing $40 for 12 months credit

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bury cable

Need to get cable buried after xfinity repair

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Customer Service

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@user_vbffn1 Thanks for reaching out to us, If you cannot see your downloads, ensure you did not log out of the app before activating airplane. Also you may want to make sure your device has enough storage before downloading the recording. Also try t

XfinityOrlandoM

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6 hours ago

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xfinity stream downloads iphone

When I download a recording in my Xfinity Stream app from my DVR in my IPhone it shows up in the downloads folder, once I exit out of the app, and sign in again the downloads are gone if I go to the recordings it shows with a green down arrow "On this device until ....." Cannot watch in an airplane

Question

Interesting. We may need to run a few signal tests and build a report from the account and equipment. Please send our team a direct message with your full name and address. To do so, click on the chat icon located at the top right of this foru

XfinityThomasD

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6 hours ago

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HBO Max buffering and foreign language isdue

Subscribe to HBOMax thru xfinity. Impossible to watch on TV via X1 box. Constant freezing and buffering, and will switch to different language in the middle of the episode. This is the only streaming application that does this and the only streaming I purchase thru xfinity. This does not happen with

Question

user_l9srm0, Hi there! Thanks for taking the time out of your Tuesday to reach out. I can certainly understand the inconvenience caused by this experience as a consumer myself. That’s definitely not how the visit should’ve gone. What you&

XfinityGabriel

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6 hours ago

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Lazy tech

Tech showed up 2 hours early. No call or text. Wouldn’t listen to my mother in law about calling me. Moved my modem to a different room. Said is was activated. It wasn’t. Said he needed to gain access to a junction block in the outside closet. No box exists in that closet. They left all the covers o

Question

I'm not seeing any date limitations specified in the membership reward. I may recommend contacting the Universal Ticket Support Team at 407-224-7840, which I found on their website.

XfinityThomasD

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6 hours ago

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Xfinity Rewards code for Universal tickets

I saved the Disney Orlando discounted tickets offer. When I try to use them I can’t book tickets for August. The maximum is only June 25th. I wanted to surprise my wife for her birthday in August. Why can’t I book passed this date?

Question

@user_be8y95 We would not be able to comment on why you were contacted by a law office but can dive into your account and provide a status update as well as review any recent account activity. If you could please send me a DM with your first and last

XfinityBradM

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6 hours ago

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Pay my bill

I'm trying to pay my past due bill

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You can request this PIN online by signing in to your Xfinity Mobile account, selecting the device associated with the number, and navigating to the "Transfer your number, cancel this line" section. After sending a one-time passcode (OTP) to your lin

DreamSayerZ

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6 hours ago

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Need a pin

To release the phone thats locked

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Lazy tech

Tech showed up 2 hours early. No call or text. Wouldn’t listen to my mother in law about calling me. Moved my modem to a different room. Said is was activated. It wasn’t. Said he needed to gain access to a junction block in the outside closet. No box exists in that closet. They left all the covers o

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Customer Service

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You can access your email from a web browser at; https://connect.xfinity.com/

DreamSayerZ

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7 hours ago

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emails

I want to see and read my Comcast emails

Question

You can request this PIN online by signing in to your Xfinity Mobile account, selecting the device associated with the number, and navigating to the "Transfer your number, cancel this line" section. After sending a one-time passcode (OTP) to your lin

DreamSayerZ

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7 hours ago

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Transfer pin number

Need a transfer pin number

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Yes, it only happens when watching thru tv box. It’s fine on Roku or watching on thru app on computer

user_x0o09k

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7 hours ago

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HBO Max buffering and foreign language isdue

Subscribe to HBOMax thru xfinity. Impossible to watch on TV via X1 box. Constant freezing and buffering, and will switch to different language in the middle of the episode. This is the only streaming application that does this and the only streaming I purchase thru xfinity. This does not happen with

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Transfer pin number

Need a transfer pin number

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Devices

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Just clearing out my DVR and I'm moving to Hulu +live tv. NFL Network was the last straw. Called & was told I'd receive a $29.46 credit...of course it hasn't happened.

user_rd0xgp

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7 hours ago

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Less Channels for More Money With Xfinity!

Are you still in negotiations with Scripps? Miss those channels lost. Also, why did I also recently lose the NFL Network (channel 181)? Seems you continue to offer less (channels) for more (money). I have been a loyal Comcast (Xfinity) customer for over 25 years but I fell it is time to finally pull

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I've just paid 148.+, to have my mobile service restored, and I've been without service for 2 months now, Comcast charged for that amount and for 2 whole months I've been without my service. Someone from Schiff law contacted me about a fraudulent CHA

user_be8y95

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7 hours ago

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Pay my bill

I'm trying to pay my past due bill

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Appreciate you reaching out about this user_jv11a. Could you please walk through these steps? This should get everything all sorted out for you: 1. Log in to your account on xfinity.com, then open Xfinity Assistant: xfinity.com/xfinityassista

XfinityTommy

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7 hours ago

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Peacock problems activating

So I'm over at www.xfinity.com/yoursubscriptions and it says "Activatation required" and "activate'. I hit the "activate" button to head to get the new pop up that says "active peacock premium" which takes me to https://www.peacocktv.com/partner/failure. I'm not sure why I'm getting the failure mess

Question

user_52o2fh Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand that you were expecting a $40.00 credit a month for having Xfinity Mobile. You mentioned you have a SIM card, did you ever activate the line? The di

XfinityBillie

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7 hours ago

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missing $40 for 12 months credit

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