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user_yeeub2 thank you for using the Xfinity Community Forums page to reach out today and sharing your own experience with finding a workaround for the concern of opening email attachments so that others can attempt to test it out for themselves as we
opening attachments in email
For the past 3 days I am not able to open attachments included in my email, I have to download each one. Is there some way to change this back to how it used to be?
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Hello @user_xpjruy I am sorry it has been difficult getting your port issued resolved. We would be happy to take a deeper look at things and get this resolved and escalated properly. To get full access to the mobile portion of the account and view an
Xfinity not taking action on an unauthorized port-out for 5 days
My line was ported out on Sunday 11/29, without my consent, even after Customer service assured me that number lock was active and no port was possible. I filed the port fraud alert when I got the email notice. It turns out front-line service did not file the appropriate kind of ticket until 12/3, a
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Hello @user_gv91n9 Sorry to hear about the issues with the Stream App freezing after commercials. Have you already uninstalled and reinstalled the app on your Samsung TV? We recommend this and making sure it has the most up-to-date software update fi
Xfinity app freezes after comerical
While using Xfinity app on Samsung TV when a commercial ends it does not go back to the program. It happens mostly on Fox News. Message states trying to reconnect. My neighbors have the same trouble with Xfinity app. As a group we are looking at dropping Xfinity TV and going with another streaming s
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xfinity DVR PC PX013ANM
On the DVR PC PX013ANM there is an Ethernet port in the back. What is it used for? Is it an input or output? I have an Amazon Prime TV Cube that has an Ethernet input, can it be connected to the DVR?
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X1
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
need service and rebate
The system in our condominium was apparently upgraded a few weeks ago and we have had multiple outages since. My job relies on the internet so my income and quality of work has been disrupted. Mostly, I want it permanently fixed, but in the meantime, I want a rebate for the time lost with the intern
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Error code APPS 03046
When watching Hulu or Peacock after, the picture freezes and boots us out of the app. Then the following error code appears on the screen: APPS 03046. A search has not rendered any matches for this error code. Does anyone have any experience with this issue? I have also tried the ai assistant.
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Xfinity Stream App
I am having the same problem on all my devices. please help!
Cannot access IMAP server, get "Temporarily blacklisted IP Address" on phone and outlook.
Yesterday, my wife and I both started getting prompted for our passwords on our comcast.net email accounts on both outlook and our iPhones. On the iPhone, I the error "Server code "ALERT:, server message "Temporarily blacklisted IP Address". Note xfinity isn't in our new location, but we've been acc
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user_jhf2 Hi there! Thanks for using our Forums to contact our Xfinity Support Team. I know how important our emails are and I am sorry you are having some trouble. We are here to help you out, have you recieved an invitation for the migration of the
My email of [Edited: "Personal Information"] has not converted to yahoo and I’m unable to forward to an alternate email and now I can’t sign into. help please.
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Hello @user_c29jnp, thank you for taking the time to leave a post. I completely understand how frustrating it must have been to go through multiple attempts to resolve the issue, only to see your credits and credit balance disappear afterward.
Billing issue
Multiple attempts to resolve. Finally corrected. Then all credits disappeared and credit balance disappeared. kevin longterm Xfinity customer
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@jdawg90 the problem is with Disney and can be resolved by going into Disney settings and change data setting from automatic to save data
Disney+ App hangs during commercial breaks
Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?
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I keep sending messages and no one answers?
RE: File complaint
I’d like to file a complaint because for 3 different days I was told that someone would come to my house to bury a temporary cable and no one had show up
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Interesting perspective and feedback, @jdawg90, thank you! I'm sorry to hear about the trouble you've had with our website, and I'd love to pass your suggestion along given the opportunity. To clarify, when you've run into problems with the app and/o
Xfinity My Account
The website has been about as stable for me as it's ever been over the last few months. A few days this week things have been odd with it. Again today. In getting an answer to a question I can normally access in my account (but that wasn't working this week), and chatting with a person online, they
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I too am just about sick of all the outages this summer and now into winter. It seems like there is an outage every single week. What is Xfinity doing to prevent all the outages. You act like it is no big deal. People have security cameras that rely
Chronic internet outages making me reconsider Xfinity service
My internet will drop randomly throughout the day or will slow to a crawl. It's been doing this for a few weeks and started around the time there was an outage and work being done in my area. I've tried customer support, but I've found it really hard to get in touch with a human being.
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Greetings, mjaaa24! We appreciate you sliding by our XFINITY Community forum. I would be more than happy to help with upgrading your TV box. Please send our team a direct message with your full name, the name listed on the account (if different), and
XG1v4-A 4k TV box
I am wondering if the XG1v4-A box is still available. I have 2 Xi6-A 4k boxes, and they work fine, but one is far from the modem and has a weak signal.
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Understood, and our apologies for any inconvenience or frustration this has caused. My team would be more than happy to further look into this for you, as well as stick with you until the line bury is complete. Please send us a Direct Message followi
RE: File complaint
I’d like to file a complaint because for 3 different days I was told that someone would come to my house to bury a temporary cable and no one had show up
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Billing issue
Multiple attempts to resolve. Finally corrected. Then all credits disappeared and credit balance disappeared. kevin longterm Xfinity customer
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Billing
I am having the same issue
No More Junk E-mail ?
I haven't gotten any junk mail since July 10. What's going on? I have junk mail filters in my mail client (Windows Live Mail 2012). I began filtering junk mail about two years ago. I used to never get junk mail, but for reasons unknown, I started to get lots of junk mail, 10-15/day. I filter to a Ju
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@user_fxo For the halibut, have you tried flushing your DNS cache ? If you are using a flavor of the Windows O/S, open a Command Prompt Window as an administrator, issue the command ipconfig /flushdns, and press Enter. Also, try clearing your
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DNS Probe failures in the browser (no name resolution happening)
I get these from time to time, they resolve but it seems like Xfinity has DNS services that in a round robin (or whatever load balanced scheme they yse) may hit a dead service. There are external monitors that should be fixing these things. Why does Xfinity have these problems in 2025??
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