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Hey there, @user_woz1so, thanks for reaching out through Xfinity Forums regarding your doorbell order. We would be happy to help you with the order. Are you still having issues, or was someone in contact with you?

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Wrong Device sent

9:40 AM (5 minutes ago) I am writing to formally express my frustration and disappointment with the handling of my recent device order and the complete lack of resolution since. On December 13th, I placed an in-store order for an iPhone 17. I was informed at the time that the device was not in stock

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user_unxsoq Thank you for the update. If you are the OP of the post, it looks like you may be using a different Xfinity ID. You may want to log back into the other one to mark the post with the accepted solution.

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Unable to register Samsung Galaxy ZFold7 IMEI

Hello, I have an unlocked Samsung Fold that will not register on your network. IMEI [Edited: "Personal Information"]. It says incompatible with network and customer service on the phone and at store was not helpful. I have wasted a bunch of time on this phone, it needs escalation to Executive Care t

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How do I activate Hulu/Disney

How do we activate Hulu/Disney plus 3 month free trial we got with the pad we got?

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user_akash - Thank you for reaching out to us here for help. You've reached the right place. Let's take a closer look and get to the bottom of this. Please send us a message. To do so, click on the chat icon located at the top right of this forum's p

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Missing BYOD Promotion Gift Card - Since Activati

​Message: "I am writing to resolve a missing promotional gift card for a Bring Your Own Device (BYOD) line I activated more than 6 months ago. ​I have met all eligibility requirements: ​I ported my number from Tello mobile. ​I have maintained the line in good standing for over 90 days. ​I have not d

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Thank you for letting us know @user_y27ben, our back end team is working on getting this working as quickly as possible. I would say continue to try to activate over the next week and if you are still having the same issue please reach out by creatin

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Failed Disney+ StreamSaver bundle activatio

I need help activating Disney+ and Hulu through my Stream Saver bundle. ESPN and Netflix activated correctly, but the Disney+/Hulu activation link keeps looping me to a non‑functional “Activate Disney+” page. It does nothing when I click it. Ive tried through the app, the website, and the activation

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Yes, activation link does not work. I click on the purple “activate” and nothing happens. No redirection to a new page, nothing.

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Failed Disney+ StreamSaver bundle activatio

I need help activating Disney+ and Hulu through my Stream Saver bundle. ESPN and Netflix activated correctly, but the Disney+/Hulu activation link keeps looping me to a non‑functional “Activate Disney+” page. It does nothing when I click it. Ive tried through the app, the website, and the activation

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Greetings, gallegos_eliza! We appreciate you posting on our XFINITY Community forum. I understand how important it is to ensure you receive your virtual gift card as expected. By chance, have you been able to enter your account information here at ou

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Gift card Rebate

I was promised a 200$ virtual gift card when i signed up in December. i have not received it and no one in the customers service department seems to help in issuing it. I have called at least 4 times.

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I'm having the same issue. There is no option to activate it with AppleTV.  I have tried all the steps above and going to link doesn't give you anymore information.

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apple tv subscription not activating

The same problem I see hundreds of other people having. I signed up for the bundle and was able to activate peacock, Netflix, Hulu, Disney - all with no problem. When I first tried to activate Apple TV we had an account/subscription. That account subscription is now ended - yet when I click on the a

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Hello @user_y27ben Our back end team is still working on this, Have you recently tried to activate again?

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Failed Disney+ StreamSaver bundle activatio

I need help activating Disney+ and Hulu through my Stream Saver bundle. ESPN and Netflix activated correctly, but the Disney+/Hulu activation link keeps looping me to a non‑functional “Activate Disney+” page. It does nothing when I click it. Ive tried through the app, the website, and the activation

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TBS is down on Xfinity

TBS is down on my TV. Recycled system as suggested from Xfinity Help Page. No good. No Picture or Sound. All Pixelated. Missing Michigan/Alabama Basketball Game. Can't find any7 way on the support page to report outage.

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Hello @Wanderson18 are you still having your DVR issues with your equipment?

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Paramount Plus on demand episodes keep freezing

For the past few weeks, I’ve started running into an issue where an episode from a tv series I’m watching through will stop playing and after freezing/“buffering” for a while pop up an error message, preventing me from watching the episode, which in turn halts my ability to watch the season through.

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Is there any update on a solution?? No one is helping me either.

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Failed Disney+ StreamSaver bundle activatio

I need help activating Disney+ and Hulu through my Stream Saver bundle. ESPN and Netflix activated correctly, but the Disney+/Hulu activation link keeps looping me to a non‑functional “Activate Disney+” page. It does nothing when I click it. Ive tried through the app, the website, and the activation

Question

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