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channel missing

i watch channel 103 every night. it's missing from the guide. it skips from channel 89 to 104. Morning happens when i type in 103 manually

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Yes, my other devices are fine on my home network.

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Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

Question

@user_slp13 I just got off a cruise ship and cannot sign into my Outlook account. I've tried everything I've read on the internet including deleting my cache and data. Deleting my email on my phone. And re-entered my email account. I keep getting u

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14 hours ago

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Cannot Sign Into my Outlook [Edited]

I just got off a cruise ship and cannot sign into my Outlook account. I've tried everything I've read on the internet including deleting my cache and data. Deleting my email on my phone. And re-entered my email account. I keep getting unable to sign in.

Question

Accepted Solution

Update- the cabling technician came today and laid the cable with conduit. Internet restored, thank you.

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Internet down for 5 days with no resolution.

I have not been able to connect to Xfinity internet from Saturday and have reached out multiple times for resolution. The only date for a technician was on Wednesday May 13, 2026, from 8am to 10am central. After following up I got to know the technician is running late by 30 minutes. This has affect

Question

@user_jqjigl 3 accounts but i can only see 1 and the other 2 try to download from comcast servers 20,000 plus from 2017that i don't want and there is no way to delete them You'll need to get in touch with Yahoo support.  Once you've migrate w

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14 hours ago

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my email mygrated to yahoo

3 accounts but i can only see 1 and the other 2 try to download from comcast servers 20,000 plus from 2017that i don't want and there is no way to delete them

Question

I have the exact same issue. 12-20 mbps on wifi, ethernet works fine. I get the kernel message "required MCSes not supported, disabling HT". My iw dump shows tx and rx bitrate of 54 MBit/s no matter what I have tried, and i tried a lot of things!* F

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Slow speed on Linux laptop

I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un

Question

Thank you for clarification.

 replied 

14 hours ago

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Smart Resume

Any word if Smart Resume will ever be fixed on X1? It's been reported for years it is about 30 seconds off. It is still not working in 2026.

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Auto pay

Is my payment auto pay?

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@user_vfx27c​ Comcast doesn't want to pay any more for this than you do.  Think of Comcast as a consumer like you are.  They make agreements with networks and try to keep costs as low as they can.  They are stuck between the networks

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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl

Question

Came home from work to find it work again.  Strange thing to happen...

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LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

Question

I have also been experiencing this issue for a few weeks now -- it is making playing any Blizzard game impossible. I am curious if you are located in Florida. I have run WinMTR traces that show 1% packet loss and latency spikes up to 105ms starting a

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Issues with disconnecting while playing any battle.net game

Hello, I am experiencing persistent disconnect/reconnect issues specifically with Blizzard games/services on my personally owned ARRIS SURFboard G54-B48D gateway on Xfinity service in [Edited: "Personal Information"]. The issue primarily affects Diablo IV and World of Warcraft. Other internet servic

Question

Hey there user_6cy6kq 👋 It looks like your message came through late on our end for some reason, so apologies for the delay. I've located your direct message and will be replying shortly!

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Peacock premium "Something unexpected happened"

I have tried to activate my peacock premium subscription multiple times and each time when I click the activate button I get a message that says that something unexpected happened and if the problem persists to try again later. I was on the phone with support and originally thought that the issue wa

Question

Hi there, I created a direct message several days ago, but have not gotten a reply... did I do it correctly?

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Peacock premium "Something unexpected happened"

I have tried to activate my peacock premium subscription multiple times and each time when I click the activate button I get a message that says that something unexpected happened and if the problem persists to try again later. I was on the phone with support and originally thought that the issue wa

Question

@user_ftdrgj​ I have also been having this problem. Comcast mail works on my Mac desktop and on web browsers. I tried deleting it and reinstalling under various providers including Yahoo! and "other". Nothing was working. Today I tried again; When I

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IMAP issues with Comcast since Nov 9th

On Nov 9th, all of my devices quit syncing with Comcast. I use WIndows Outlook 2024 pro and my iphone and Ipad. The error I get on my PC is "we couldn't connect to the incoming (IMAP) server. None of the authentication methods supported by Outlook are supported by your server" I also received a secu

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@user_3q3hlg​ No, ESPN is doing this so Comcast can charge you more.  If Comcast solely was doing this, they wouldn't care and would have accepted ESPN's price.  Do you honestly think that Comcast wants to pay more?   They are a

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Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity

I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl

Question

I just checked and ours is working now!!

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LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

Question

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