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Thank you very much for sharing that information. I have seen the notice that we are working on a resolution for that with the team there.
why can't I set up recordings on Braves vision channel
I am unable to set up recordings on Braves vision channel, both single games and all games.
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return label
hi I need a return label for equipment serial number [Edited: "Personal Information"]
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Customer Service
Give me back wptv please
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hello, 3DFX_VooDoo- Hello, and thank you for reaching out on the Xfinity Forums. We understand how important it is to make sure your payment information is up to date, and I’m happy to help guide you through it. To update your Xfinity Auto Pay
All the payment options dont load
I have to update my autopay yet no matter which comcast account i use to sign in or whether i try to get to the one time payment or fix my autopay account it only says "Error Sorry, this isn’t working right now Please return to My Account Overview while we resolve the issue." Xfinity emailed me sayi
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Cancel subscription
Hi I am moving and need to cancel my subscription
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Sign-In and Account Management
Thank you for the response. I had noticed it wasn't working on DirecTV also. Let's hope they get it worked out. My schedule won't allow me to watch all of the games live.
why can't I set up recordings on Braves vision channel
I am unable to set up recordings on Braves vision channel, both single games and all games.
Question
All the payment options dont load
I have to update my autopay yet no matter which comcast account i use to sign in or whether i try to get to the one time payment or fix my autopay account it only says "Error Sorry, this isn’t working right now Please return to My Account Overview while we resolve the issue." Xfinity emailed me sayi
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Billing
user_s2ild5 Welcome to our community forum! Thank you for reaching out so we can help you set up one of our state-of-the-art Xfinity gateways :). Although we don't sell our equipment, our new pricing structure allows you to use it at no additional co
new modem router set up needed
I would like to purchase the Xfinity modem/router and have it set up. I have a current stand alone Modem and standalone router but would like the all i none from Xfinity. What is the timeframe to have a rep come out to set this up for us. thank you
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NO HELP here, wonder why?
Customer support phone number
Why is there no way to reach this company and get a live person? Today my new router was thrown at my house literally I found it out of the box laying on the porch broken modem thrown at my house. Who do I call and what is the phone number
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Well if there are only BOTS, WHY CAN'T WE REACH HUMANS? do you think you are helping me resolve my issue by parroting? shameful. @XfinityJohnG you should think about how you treat xfinity customer asking for help. this is not help, this is ba
Customer support phone number
Why is there no way to reach this company and get a live person? Today my new router was thrown at my house literally I found it out of the box laying on the porch broken modem thrown at my house. Who do I call and what is the phone number
Question
Turns out that Braves Vision can't be recorded at this time. This is an IP channel not a normal cable channel. This is not an Xfinity problem but is the result of how Braves Vision is distributed by the Atlanta Braves. Supposedly Xfinity is wo
why can't I set up recordings on Braves vision channel
I am unable to set up recordings on Braves vision channel, both single games and all games.
Question
What are you reinbursing us for missing four days of the Masters Tournament!!??
Scripps channels gone
Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that
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this does NOT ADDRESS THE ISSUE OF ADDING A FAVORITE STATION so that when I browse my favoritye stations are grouped together!
Roku tv trying to ad favorite channel instructions online no help
I can watch record but cannot set favorite stations
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Sent. Waiting on a reply
Hulu/Disney+ Activation issues
No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us
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Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hi Xfinity Team, I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps. As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
@XfinityJeffB Your explanation is unacceptable. Comcast needs to resolve this matter immediately and return to the consumer the services we have already paid for. Right now we're still paying for services we are not receiving with no word from Comca
Scripps channels gone
Since April 1, Scripps channels have been pulled. This is quite unacceptable. In my city, SLC, UT., the Fox 13 local channel is the only local channel that airs local news when I’m getting ready for work and the local channel airs the best shows at the end of the day as well. It is unacceptable that
Question
Good afternoon @user_szm4tm, and thank you for reaching out to us on our Community Forums regarding your exposed cable line—we appreciate you bringing this to our attention. We’d be happy to look into submitting a drop bury request for yo
Cable line burial
How do I go about getting my cable line buried? I have a temporary cable line laying on the top of my yard. Technicians have been out and looked at it, but they have not done anything about it. I had an email stating that it would be buried yesterday and it is still laying in my grass. We are going
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Cable line burial
How do I go about getting my cable line buried? I have a temporary cable line laying on the top of my yard. Technicians have been out and looked at it, but they have not done anything about it. I had an email stating that it would be buried yesterday and it is still laying in my grass. We are going
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Customer Service

@user_tyw32x Thanks for reaching out to us regarding your NOW TV. I would be more than happy to assist you today. Please follow this link to activate the NOW TV Overview
XfinityCarolyn
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11 hours ago
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Now TV
How to install Now TV
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