Xfinity Community Forum

Now mobile is committing fraud and holding phones hostages

Now mobile is a scam and fraud no xfinity agent has access to help fix anything and everytime you turn back on auto pay after now mobile turns it off they take money and still dont provide services . They also hold a phone that i have paid for and have owned since 2022 that i got from xfinity mobile

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Devices

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I can’t find my purchased movies

I purchased 4 movie through Xfinity since I’ve had this account. I had an issue with my Flex Box a few days ago where I couldn’t get it to turn on. Now it’s working, but I don’t have any of my purchased movies. The movies were 1. Seven Brides for Seven Brothers, 2. The Proposal, 3. Madea’s Class Reu

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X1

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@user_0cpsy7 Do you see that reward available?

XfinityShawn

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15 hours ago

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Perplexity pro coupon code

I meet the requirements for the one year of free Perplexity pro and I can't find the coupon code anywhere. Can you please help? Here's the page with details: https://www.perplexity.ai/hub/blog/redeem-a-free-year-of-perplexity-pro-through-xfinity-rewards also ive been looking at other posts, and a lo

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Hello @user_6d59c8, that's a great question! We love helping you get the most out of your Xfinity Rewards perks. How to watch your free movies on Xfinity Stream: Open the Xfinity Stream app on your mobile device or visit xfinity.com on your comput

XfinityQuemekia

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15 hours ago

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New movies that are xfinity perks?

How do I access and or download any of the free movies in xfinity stream or from xfinity perks in general????

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Nothing is showing for me from cloud or dvr in the last watched. 12:39 am Saturday 5/30/26

fishfix

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15 hours ago

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LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

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Hi user_1wf044, we appreciate you reaching out her on the community forums! I'm sorry to hear you're running into so many issues while gaming. Unfortunately, our access to NOW Internet accounts is very limited, but you should be able to get assistanc

XfinitySean

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15 hours ago

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Blizzard Games keep randomly disconnecting and it's infuriating

I keep getting disconnected mid-game at the worst times and I can't figure out why. My latency is fine. I'm on Wi-Fi using the XFINITY Now 100mb modem ($30/month) and I'm at the point where I will cancel it just to save myself the headaches.

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Do I get Preplexity pro for 1-year?

user_0cpsy7

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15 hours ago

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Perplexity pro coupon code

I meet the requirements for the one year of free Perplexity pro and I can't find the coupon code anywhere. Can you please help? Here's the page with details: https://www.perplexity.ai/hub/blog/redeem-a-free-year-of-perplexity-pro-through-xfinity-rewards also ive been looking at other posts, and a lo

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Xfinity app

Today Google play let me know that my phone is no longer compatible to use with the app. My phone is only a few years old, I don't understand. I use the app to control my Wi-Fi amongst the house.

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Xfinity App

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Your CSA team tried to claim that my email had been flagged, by the destination server, as SPAM. Only that isn't true. The Xfinity Email Non-Delivery Reports are not coming from the destination servers; they are coming from Xfinity. That

user_6slvob

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16 hours ago

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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Hi fabcjb, thanks for stopping by the community forums! You might be able to find the information you're looking for on our support page covering how to set up, turn off, and manage automatic payments on your Xfinity account. Please let us know if th

XfinitySean

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16 hours ago

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Change bank account for automatic payments

Looked online for instructions

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Hello user_c159a3 👋 I appreciate you reaching out to us, and you're in the right place for help! Just to confirm, were you subscribed to HULU directly through your Xfinity account?

XfinitySeth

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16 hours ago

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HULU Subscription

Why has my HULU Subscription been cancelled? I did not request to end my subscription

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Just to confirm @user_angelred79, have you tried the steps mentioned by @XfinityGabriel?

XfinityQuemekia

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16 hours ago

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Xfinity home app not pushing phone notifications

The Xfinity home app has stopped sending the pop-up notifications I already checked permissions, deleted all data and install/uninstalled the app Phone is Samsung Galaxy S25 with One UI 8.5

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Change bank account for automatic payments

Looked online for instructions

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Sign-In and Account Management

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Did our CSA team provide any resolution path or suggestions to get around being flagged in the system?

XfinitySeth

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16 hours ago

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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HULU Subscription

Why has my HULU Subscription been cancelled? I did not request to end my subscription

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Customer Service

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I get to choose from a drop-down list; none of which addresses the problem that Comcast/Xfinity is creating. Understand, this is not my problem. This is Comcast/Xfinity's problem; Comcast/Xfinity has created this problem. FIX IT! A

user_6slvob

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16 hours ago

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Xfinity email server issuing unsolicited and bogus spam reports

Every time I send to multiple people at a single destination email address, Xfinity, without cause, starts issuing bogus spam email reports, sending them to my email inbox. The actual emails go through to the destination email address. I've called Xfinity multiple times. They refuse to fix the probl

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baris1301 I am sorry, it is a known issue that our team is working on.

XfinityVictor

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17 hours ago

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Disney plus Hulu activation

I have the same problem that other users experience. I do not have activation button and I can not activate my Disney plus Hulu package. When I try to login Disney plus, they want to charge.

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Hello @user_d61c89, Thanks so much for taking a moment out of your day to leave a Comment on our community forum and we would be happy to help. If you have already gone through Migration and are having trouble, please contact Yahoo Support at 1-866-7

XfinityChelseaB

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17 hours ago

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Having difficulty with email migration from Xfinity to yahoo

I followed this direction so transfer my Xfinity email to yahoo and the yahoo was set up successfully however my Xfinity email have not migrated to my Yahoo. I have not been able to access my email for days and I have important messages that I cannot access.

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I don't think I've received an email to migrate to yahoo. How can I confirm that I didn't miss it?

user_8tzfqi

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17 hours ago

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Yahoo Migration

I would like to migrate to yahoo but haven't received a migration email.

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I am having the same problem. I have done everything I was told to do. I have a Yahoo email page under my comcast adress. Only a fewq of my Comcast mails got transferred and only a few emails are coming through. This is a very great security problem.

user_d61c89

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17 hours ago

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Having difficulty with email migration from Xfinity to yahoo

I followed this direction so transfer my Xfinity email to yahoo and the yahoo was set up successfully however my Xfinity email have not migrated to my Yahoo. I have not been able to access my email for days and I have important messages that I cannot access.

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