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@XfinityJeff Okay, I will try that.
Xfinity site
How can I pay my bill when this site keep displaying a can't access this page now message. I have a development background and I have major problems with the site - anyone else?
Question
Good morning @user_ka63zt, and thanks for posting to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with the Xfinity website when trying to set up a move to a new address, but you have reach
Xfinity site
How can I pay my bill when this site keep displaying a can't access this page now message. I have a development background and I have major problems with the site - anyone else?
Question
I am moving and trying to set up a new account and keep getting errors all over the place. I can't even tell if my account is set up correctly. One one page it shows me logged in, on another I'm not, and nothing happens when I click Login. I can get
Xfinity site
How can I pay my bill when this site keep displaying a can't access this page now message. I have a development background and I have major problems with the site - anyone else?
Question
stream picture quality
it shows espn (HD) yet its not in HD. its horrible quality like 720p streched to fit the screen. yet when i log on my phone its a bit better. this happens every single time i watch F1 or motoGP. if i log in to espn sites under my xfinity name their stream is a bit better. yet every single other stre
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Xfinity Stream Website
I bought one on Amazon and put the sim card from my old phone in it and it's working for me!!
Motorola razr ultra 2025 availability
Will Xfinity be adding the Motorola razr ultra 2025? If not will you be supporting it on your network? I am looking to upgrade to this phone. If you are not going to carry it I will be moving to a carrier that does. I do not understand why you carry the basement model but not the top model.
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Paused Device
My phone and computer are showing as paused but they aren't pasued in the app. did app the basic troubleshooting, restarting router, forgetting devices and reconnecting etc. However nothing works
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Your Home Network
user_q5p7py Hello! Thank you for reaching out to us here on our Community Forum. We are sorry to hear that you received an email like this. Please send it over to our Customer Security Assurance Team at abuse@comcast.net.
comcast email address to forward scam email
I have received an email that I believe is a scam/fraudulent and not really from Comcast. Do you have an email address so that I can send this email to you?
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TV Picture Pixelation
Pixelated picture for over 2 months now. Xfinity tech came out did all the troubleshooting and could not find any issues. Switch one box to wireless and still no resolution. I have to use the streaming app to watch tv. This is totally unacceptable service for someone paying nearly $300/ monthly for
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X1
Schedule a home visit
Bought a new television and there is no HD, picture is not sharp
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Customer Service
Can you open this entry to public?
Xfinity agents scam the customers with free Apple Watch!
On November 2nd 2025, while I was trying to upgrade two phones on my account to the new iPhone 17 Pro Max, the agent offered me two Apple Watches for FREE which kids can use it without needing an active Phone. He told me that devices are free and I will pay only the lines for the watches which costs
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I can no longer log into my modem in my browser (FF)
for 10.0.0.1, I get "Managing your home network settings is now easier than ever. To manage your gateway settings and other features, please download the Xfinity xFi app." I assume this means use your app but I have no idea where in the app I can change my wifi 2.5 settings, to 1 turn it on again 2
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Your Home Network
Overpaying for Xfinity Mobile unlimited Plan for 1+ Year – Need Assistance
Hello Xfinity Mobile Billing Support Team, I’m seeking help regarding an Xfinity Mobile billing issue. I have 3 mobile lines and have been on the unlimited plan ($90/month). I recently discovered that there is a newer "Unlimited" plan priced at $80/month for 3 lines ($40 for the first line, $20 for
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Plan
Thanks for confirming. Is this only occurring on your iPhone, or are you experiencing the same issue on other Apple devices using Apple mail?
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Accepted Solution
@rayp3, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the s
Xfinity stream on Roku doesn’t work with 2g internet only subscription.
The Roku xfinity stream app doesn’t let me get free channels. I have a 2gig internet plan. It works on my phone fine. It works on my fire sticks fine. It wants me to subscribe for 45 a month or so. Only shows my past purchase.
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Here are some photos of issues.
Xfinity stream on Roku doesn’t work with 2g internet only subscription.
The Roku xfinity stream app doesn’t let me get free channels. I have a 2gig internet plan. It works on my phone fine. It works on my fire sticks fine. It wants me to subscribe for 45 a month or so. Only shows my past purchase.
Question
Accepted Solution
Xfinity stream on Roku doesn’t work with 2g internet only subscription.
The Roku xfinity stream app doesn’t let me get free channels. I have a 2gig internet plan. It works on my phone fine. It works on my fire sticks fine. It wants me to subscribe for 45 a month or so. Only shows my past purchase.
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Xfinity Stream Website
user_8mto9o have you checked the Xfinity app to see if there is planned maintenance around 3 AM? When our techs upgrade the network, they tend to do it during these late hours.
XfinityJosephA
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Internet stops working every night around 3am. This makes other routers stop working
The last three nights, my Internet went down around 3 AM and it [Edited: "Language"] up my other routers and they were not able to restart. How do you fix this
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