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Hello @rita.1. I understand your frustration, and we are limited on what we can do with NOW services. I can assure you that our NOW service team is working on a resolution.
Xfinity NOW TV Streaming SUDDENLY DROPPED MOST CHANNELS & I'M GETTING THE RUNAROUND
Pardon my mounting frustration. I have Xfinity NOW TV Streaming, WiFi, and 2 mobile devices with xfinity. 5 days ago NOW TV Streaming on the internet, on the app for mobile phones, and the Streaming app on Fire Stick suddenly dropped PEACOCK, & MOST of the channels in the lineup that I enjoyed previ
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Yahoo transition setup
I have three Comcast emails, but only two are currently setup to transition to Yahoo Mail. I cannot find a way to contact Comcast and ask that my third email account get setup so i can do them all at the same time.
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Hello, and thank you for reaching out Stephspinosa. First and foremost, I sincerely apologize for the frustrating experience you've had over the last week. As an 18-year customer, you deserve far better service and communication from our team. I comp
How do I make a complaint?
Multiple calls have not resolved my issue. My personal info is on an account that doesn’t belong to me. I just want it off! They won’t remove it. So frustrated!
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Hello i have been a customer for over 18 yrs., last week i had internet connected to my business. downstairs from my residence., now the technician had maybe touched one of the cables to go out., called customer service was advised to change cable bo
How do I make a complaint?
Multiple calls have not resolved my issue. My personal info is on an account that doesn’t belong to me. I just want it off! They won’t remove it. So frustrated!
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Xfinity just sent me an email saying posts I follow have a solution!!!!!! TOTAL INSANITY. There isn’t a solution. I had tech out today only to see all the tickets that were created and marked as closed. The NOW customers get that we can only c
Xfinity NOW TV Streaming SUDDENLY DROPPED MOST CHANNELS & I'M GETTING THE RUNAROUND
Pardon my mounting frustration. I have Xfinity NOW TV Streaming, WiFi, and 2 mobile devices with xfinity. 5 days ago NOW TV Streaming on the internet, on the app for mobile phones, and the Streaming app on Fire Stick suddenly dropped PEACOCK, & MOST of the channels in the lineup that I enjoyed previ
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Aca001h Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Pl
Cancel service because of price
I started out paying $80 for my service now it is $134 a month. That bill is just way too high for something that has been spotty and not always worked. It's especially frustrating when I see people getting deals for $50 as new customers for the same plan and service that I pay for.
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Regarding rebate
I am so frustrated at Xfinity at this point I’m going to explode. We have been getting the run around from Xfinity since April!!! We have never received our rebate from the promotion that was running back then,where you would pay off old phones and send a rebate. XFINITY has our phones and we NEVER
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Customer Service
Cancel service because of price
I started out paying $80 for my service now it is $134 a month. That bill is just way too high for something that has been spotty and not always worked. It's especially frustrating when I see people getting deals for $50 as new customers for the same plan and service that I pay for.
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Customer Service
How can I request new box?
I have a xg2v2-p box and the third party apps are so slow they are unusable. Can i get a xg1v4 instead? How do I know if these models are available for installation in my area?
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Non-X1 Service
@XfinityShawn Thank you for replying. This is not be marked as an "excepted answer." The chats accomplish nothing. The people on the other end make all kinds of promises that are not kept. Their continual flattery and compliments are sickening. I kn
Xfinity NOW TV Streaming SUDDENLY DROPPED MOST CHANNELS & I'M GETTING THE RUNAROUND
Pardon my mounting frustration. I have Xfinity NOW TV Streaming, WiFi, and 2 mobile devices with xfinity. 5 days ago NOW TV Streaming on the internet, on the app for mobile phones, and the Streaming app on Fire Stick suddenly dropped PEACOCK, & MOST of the channels in the lineup that I enjoyed previ
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Note that you may not be able to reach the bridge mode options unless you first follow the instructions in https://www.xfinity.com/support/articles/admin-tool-access. Please be aware that there are 2 kinds of responses in this Forum: Replies and Co
i want o activate bridge mode on the modem
I want to activate bridge mode on the gateway modem
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Outlook still not working
Android phone works Outlook does not (imap) Stopped working last Wednesday. I never received anything about transitioning to yahoo.
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Good afternoon user_6rb78t. I would be happy to assist you further. I will need some additional information. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click
Arris G54 modem-router can't access Xfinity IPV6
Hi, After extensive troubleshooting with your Xfinity technical support representative with no fix, I was advised to contact Arris, the manufacturer of my G54 modem-router, for further assistance. So, I did, and Arris support confirmed that my device is IPv6-capable and compatible with Xfinity. Coul
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Badger76 - Thank you for joining the Xifnity Forums community and for letting us know the issue is resolved.
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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That's good information! I did search the site but didn't use the term "admin tool". I had to contact support which involved a long chat and then a long phone call. Neither agent mentioned this option in the app. I've bookmarked it. Thanks for respon
Local network management on x1 router now unavailable and telling me to use the android app
I use the local network management tool a LOT (going to 10.0.0.1 in my browser) and now it's giving me the following message: "Managing your home network settings is now easier than ever. To manage your gateway settings and other features, please download the Xfinity xFi app." I am not interested in
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Hey there TGray, thanks for posting on our community forums! I'm glad to see that it seems you were able to get your email working through Thunderbird again. Is it back working 100%, or are you still running into any other issues?
Email Stopped Syncing
Comcast emails stopped syncing yesterday. This is happening on both the phone using a 3rd part app, and the computer using Outlook. When I try to repair the connection on Outlook, it says "We couldn't connect to the incoming (IMAP) server using the specified encryption method. Please check the incom
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Accepted Solution
I use the local network management tool a LOT ... Does https://www.xfinity.com/support/articles/admin-tool-access help? Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling
Local network management on x1 router now unavailable and telling me to use the android app
I use the local network management tool a LOT (going to 10.0.0.1 in my browser) and now it's giving me the following message: "Managing your home network settings is now easier than ever. To manage your gateway settings and other features, please download the Xfinity xFi app." I am not interested in
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@user_6yfiky, thank you for checking. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for
Report a service outage
I would like to report an outage at our work. I do not have an account number
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Hi there, and welcome to the Xfinity Mobile community user_9pe4o7! We’re glad you reached out, and you’re absolutely in the right place for help. To get started, could you share a little more about what’s happening with your mobile
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17 hours ago
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Turn mobile phone back on
Turn mobile service back on
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