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Hello @user_89s304 and thank you for reaching out on our Xfinity Community forum! 😀If you performed the upgrade in the past day or so, it can usually take 24-72 hours for the order to complete fully in our system.  Typically, you must wait for

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Pending Order on this Account

Hello, I am trying to activate the subscriptions that were offered to me for upgrading my internet. However, when I go to activate them there is a notice at the top that says there is a pending order on this account. What do I need to do to resolve that? Thank you.

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@Preacherswife My husband and I are no longer Xfinity customers but still have our email addresses that end with @comcast.net. When signing on to check our email after a reboot, Xfinity is alerting us to switch to Yahoo but we can keep our the sam

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14 hours ago

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Switching from Xfinity to Yahoo

My husband and I are no longer Xfinity customers but still have our email addresses that end with @comcast.net. When signing on to check our email after a reboot, Xfinity is alerting us to switch to Yahoo but we can keep our the same email. Is this mandatory or can we keep things as they are without

Question

Pending Order on this Account

Hello, I am trying to activate the subscriptions that were offered to me for upgrading my internet. However, when I go to activate them there is a notice at the top that says there is a pending order on this account. What do I need to do to resolve that? Thank you.

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How to migrate to yahoo?

Please advise on how to migrate my email address to yahoo … thanks in advance.

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Line down at [Edited]

The line was knocked down by a tree on March 13, 2026. It is crossing Broadlands ln in Nokesville, VA.

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Comcast / xfinity has stopped supporting TiVo boxes. They included that information on Comcast bills somewhere about last year.  I didn't see that notice either.  Only when one of our TiVos wasn't able to receive programming information di

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TiVo Stopped Working: Channel Not Authorized (V58)

Hello. One of my TiVos stopped working, displaying the message that the channel is not authorized and that I should contact my cable company. So I did, and ultimately learned, after 2 or 3 calls and a visit by a tech, that cable cards are no longer supported by Xfinity, and that my TiVo was obsolete

Question

I definitely get the frustration @user_jbbncc , and the situation you describe sounds like you've had more than your fair share of that. We definitely want to help further with this.  (I promise my interest in helping you is sincere! ❤️ I've be

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Non-responsive security assurance complaint

The first report of email issue was entered on 2/27/26. So far I have talked with 20 people and been referred to “tier 3” and engineering. I have been assured multiple times that my issue would be resolved in 24 hours, or 72 hours, or I would get a call tomorrow morning, or after the weekend, or the

Question

Does willow falls 55 and over community offer discounts

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senior discounts

Does xfinity offer a senior discount

Question

I understand where your frustrations are coming from @user_nhwp67 and am sorry to hear that restarting your X1 box did not help. Have you tried force closing and relaunching our ESPN app or logging out and back in? What steps did the phone rep have y

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MLB.TV not showing up in ESPN.APP on X1

I purchased the MLB.TV subscription through ESPN and it shows up in the IPad ESPN app and on the ESPN web site. If I go into the settings/subscriptions on the X1 ESPN app it shows that I have MLB.TV but its not showing up on the Home page of the ESPN app.

Question

I'm also received the V58 error on my TiVo. Last recording was on Feb. 28th. I called 877-405-2298 and they said cablecard is no longer supported, and I should request a X1 Box! Serial Number: [Edited: "Personal Information"] Host ID: 035-012-590-

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15 hours ago

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TiVo Stopped Working: Channel Not Authorized (V58)

Hello. One of my TiVos stopped working, displaying the message that the channel is not authorized and that I should contact my cable company. So I did, and ultimately learned, after 2 or 3 calls and a visit by a tech, that cable cards are no longer supported by Xfinity, and that my TiVo was obsolete

Question

@XfinityCliff​ Thank you for your response. I did google "what is the best way to send bulk email with residential email service" and believe me, we at the Pueblo Archaeological and Historical Society are actively researching our options in this reg

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Non-responsive security assurance complaint

The first report of email issue was entered on 2/27/26. So far I have talked with 20 people and been referred to “tier 3” and engineering. I have been assured multiple times that my issue would be resolved in 24 hours, or 72 hours, or I would get a call tomorrow morning, or after the weekend, or the

Question

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