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user_0lc7wo thank you for using the Xfinity Community Forums page to reach out. Can you elaborate on what you mean exactly? We are happy to provide the assistance you are seeking.
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
Question
Great question user_dnhna1. You can pull the account in the Xfinity app and that will show you the date right on the bill details screen. You can also view the actual bill with these steps: Steps to View Your Bill Open the Xfinity app on your mob
If my billing cycle ends November 14, when’s
If my billing cycle ends November 14, when is my next bill due
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Yes. I am older and not real adept at it
Sport Zone app doesn't have ncaawb
When loading sports zone, I see men college basketball ncaamb but not ncaawb. Please add women basketball back to the zone.
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@XfinityRichard @user_eptbl6 Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which the
Recurring T3/T4 Timeouts, SYNC Failures, and UCD Errors Since August — NETGEAR CAX80 / Xfinity
I'm looking for some technical assistance with recurring connectivity problems on my Xfinity internet service. I've been experiencing intermittent internet interruptions, packet loss, and latency spikes that interfere with working from home, especially when using a corporate VPN. I'm using a NETGEAR
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
long term outage
On 10/21/26 an Xfinity technician came to my residence and restored my service. I'm not here all the time , but I noticed there was an issue months ago when I would try to log on to my camera. I notified Xfinity a number of times but could not follow through due to the fact that I would not be prese
Question
YW ! The upstream power is on the high side and it may be intermittently fluctuating even higher to out of spec levels. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding o
Internet issue since 10/15
Hello, I’ve recently been experiencing significant internet connection issues. I can no longer play the online games I used to play without any problems, and webpages and videos are now taking 3 to 4 times longer to load than before. I’m not sure whether this is related to the work carried out on Oc
Question
Hello @user_wuoo, and thank you for reaching out here on our Xfinity Community forums. We can understand how frustrating and confusing it would be to receive confirmation of a payment arrangement only to later learn it may not be honored. If the arra
Payment arrangements
The system allowed me to set up a payment arrangement and now I’m being told it can’t be honored ?
Question
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
If my billing cycle ends November 14, when’s
If my billing cycle ends November 14, when is my next bill due
Question
Cabo coaxial
Eu comprei o equipamento para o wifi gateway, mas infelizmente minha casa nao tem entrada para o cabo coaxial, oque devo fazer ? Posso cancelar minha compra e devolver o equipamento?
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Concern moved here to the Customer Service help section.
please help me cancel
I am moving somewhere that already has internet. I need to cancel my services. Tried to via chat and they said I needed to give verbal confirmation. I scheduled a callback and the agent just keeps talking to me about transferring my service. Told him 3 times I don't need to transfer and just need to
Question
The concern is not "Home Networking" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Payment arrangements
The system allowed me to set up a payment arrangement and now I’m being told it can’t be honored ?
Question
@user_gqc01e We can help you with your account changes. Can you please direct message me your first and last name along with your full service address, so I can assist you further?To do so, click on the chat icon located at the top right of this for
CANCEL NBA league pass subscription
My service address is [Edited: "Personal Information"]. Xfinity makes this WAY TOO HARD TO DO!
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my plan
I would like to know just what channels I have on my plan and if we have UTube ,would like to know why my bill is over 300.00 a month?
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Channels and Programming
Why does it seem like the Xfinity reps on this thread have zero knowledge of the new TV app?
user_0lc7wo
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7 hours ago
to the conversation:
3
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
Question