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Yes XfinityAngel - of course the caveat is being allowed to configure and then use the Wi-fi and Bluetooth data, not the mobile or cellular data line in conjunction with the mobile OS owned and operated by Comcast in it's MVNO on Verizon.
A26 Samsung phone - S8 46MM watch
Anyone have any experience with Samsung Watch without 2nd line ($10/mo discounted price)? I want the S8 watch but with Comcast (USA), I am getting mixed response in-person and no clear chatbot/assistance. I want to use the watch and not opposed to tethering the mobile data usage when out of range (j
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Hey @brusoft, were you able to find this link they are talking about above? I can't.
TVAPP-00231 only on 1 station of Xfinity Streaming app
For the past week I have been getting TVAPP-00231 when trying to watch my local PBS station in Sacramento. The station is KVIE channel 6-1. I can watch KVIE2 6-2, KVIE Kids 6-3, and KVIE World 6-4. It is just 1 station on the Xfinity Streaming app that is having this problem. I can watch it over the
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I still don't have a fix for this. And why does this forum make me click on a "view other replies" link to see the latest replies from you guys?
TVAPP-00231 only on 1 station of Xfinity Streaming app
For the past week I have been getting TVAPP-00231 when trying to watch my local PBS station in Sacramento. The station is KVIE channel 6-1. I can watch KVIE2 6-2, KVIE Kids 6-3, and KVIE World 6-4. It is just 1 station on the Xfinity Streaming app that is having this problem. I can watch it over the
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Most Mail to Trash
I have now realized that most all my email is going directly to TRASH. I have not changed any settings. Now I have to move them to my Inbox in order to receive them with Thunderbird.
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I will look elsewhere for the shows I’m missing then leaving Xfinity altogether we pay way too much for this nonsense
When will ABC stations be reinstated?
I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our mont
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@Frran you're welcome. If the smartwatch line is removed before the end of the promotion period, the remaining months left for the discount period would void and be billed in a lump sum. So you would want to keep the line for the 36 months to receive
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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user_s4odgf I know how much I love pizza so I would be reaching out if I were not able to use this reward too. Our team is here for you and happy to help. We might have to submit a ticket for investigation. Please send us a DM with your full name and
Dominos Pizza
You guys gave me a dominos pizza $10 gift card. I am trying to use it and it says there is a problem with the gift card and it wont go through. Can someone help me? [Edit: All Caps]
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Pretty much. And you pay more than you should.
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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@XfinityJustinC Thanks for that. To me, it sounds like you are locked to 3yrs of service in exchange for a watch..
Platinum member - How do I get the free smartwatch "on us" and what is the catch?
I am a Platinum member and one of the benefits available to me is a free smartwatch, but I've searched the forum and I'm seeing that you have to pay $10/mo for this free smartwatch. I do not want to use the watch as a phone or have it linked to my Xfinity Mobile plan, so how do I avoid the $10/mo ch
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Missing Xfinity SENT emails
In early December 2025 I began using the OX app on my iPhone 16e to access my Xfinity email. I still also access my Xfinity via Webmail. My SENT emails prior to 11/09/24 have disappeared from both the OX app and Xfinity Webmail. On my iPhone 16e, the Incoming Mail Server Host Name is mail.comcast.ne
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tjdptd Thank you for taking the time to reach out to us here on our Xfinity Forums. Just to clarify, are you saying it does or does not recognize your email address for the irs account? Have you already attempted to reach out to them for support? &nb
ID,Me
Created ID.me irs account under my old comcast email. ID.me says it does recognize me e-mail address "[Edited: "Personal Information"]." Please advise
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@user_npndgz thank you for your time working our team over Xfinity Forum support. I'm glad we were able to find a new promotion that worked for you, and set the proper expectations of what the billing will look like with the prorated credits and a re
match competition to avoid canceling?
I have been an Xfinity customer since 2002. I love my internet service. But I am currently paying $80 per month for 300 mbps internet service. Gateway Fiber just offered me Fiber 600 mbps internet for $75 per month. Like I said, I am very happy with Xfinity and do not want to switch. But I am curren
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user_210xg2 Thank you for posting on our community forum so we can help you place your Xfinity services on seasonal hold. I love this option to keep your service active at a lower rate to avoid the hassle of closing the account and returning equipmen
Seasonal Hold
I would like to put my xfinity account on seasonal hold starting April 10th 2026 until October 15th 2026. Stephanie [Edited: "Personal Information"]. email address [Edited: "Personal Information"] Please confirm receipt of this message
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NBC and Court TV Channels not available
We are paying for all the channels on the list.. But now NBC and Court TV not available. We want these channels available now
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Channels and Programming
Thank you for the quick response. The part I found confusing is the second point • Click the "Direct Message” icon (upper right corner of this page) It's not labeled as this, but it looks like a chat box.
How to request a tech to look at cable entry point?
I'd like to request that a tech come onsite to see if the cable entry point to the house can be moved. What is the process to request this?
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I Had the Best Experience with Justin
I had the best experience with Justin from Arkansas he was a grew guy and honestly someone I would be friends with if we lived closer. Great at what he does and very knowledgeable. Would give him a 10 star review if I could. Best customer service I’ve ever had dealing with a company I can tell you t
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Xfinity Compliments
Yes, Victor, I was never able to use it. Just got the following error again, We’re sorry, there seems to be an issue with your Gift Card. Please verify that your Gift Card # and PIN # are correct and try again. Thanks for your help! Randy and Julie
Dominos Pizza
You guys gave me a dominos pizza $10 gift card. I am trying to use it and it says there is a problem with the gift card and it wont go through. Can someone help me? [Edit: All Caps]
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@user_vg2vl7 Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In t
XfinityBillie
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Cardinal.TV Can I purchase this from Xfinity? As I have bought MLB.TV ($149.95) through XFINITY...
Stream Cardinals games without blackouts LIVE or on demand for the entire 2026 regular season. Plus, access to MiLB games and MLB Big Inning. Xfinity needs to offer this... above ot his below... MLB.TV & CARDINALS.TV New for 2026 $199.99/season Watch Cardinals games in-market PLUS every other team!
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