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@user_6khu7t We'll pass along your feedback. Thank you.
Angle Studios app
Please add the Angle Studios app to the Xfinity platform so that I don’t have to stream it directly. You all have hundreds of third party apps so please add Angle Studio app asap. Thank you
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With all due respect if you can help please do so. My account is in overdraft and my kids are going back to school. I need a swift resolution and the way the phone agents treated a customer today on the phone was very repulsive.!!!!
Un-Authorized Charges
I had a payment arrangement on my account for 8/3. I went into the arrangement on 7/31 and paid a partial payment from the modify arrangement option. Now on 8/3 instead of charging what was left on the arrangement, XFINITY charged the whole arrangement sending my account into overdraft. I spent hour
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Please send my next bill by regular mail. Thank you.
Bill sent by regular mail
Can you please send my next bill statement by mail. Just this one. This would be my next statement only. Thank you.
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Please send my next bill by regular mail. Thank you.
Bill sent by regular mail
Can you please send my next bill statement by mail. Just this one. This would be my next statement only. Thank you.
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Please send my next bill by regular mail. Thank you.
Bill sent by regular mail
Can you please send my next bill statement by mail. Just this one. This would be my next statement only. Thank you.
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Please send my next bill by regular mail. The next bill only. Thank you. Marla Dyson
Bill sent by regular mail
Can you please send my next bill statement by mail. Just this one. This would be my next statement only. Thank you.
Question
Bill sent by regular mail
Can you please send my next bill statement by mail. Just this one. This would be my next statement only. Thank you.
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Rules and Automations
user_h1001u Thank you for the additional information! You may want to check to see if your Xfinity User ID is linked to more than one account, and ensure the account with Xfinity Home is selected as the primary account. 1. Visit https://custo
Xfinity Home app missing security controls and arming/disarming features
I am experiencing an issue with the Xfinity Home app. When I open the app, it redirects me to the main Xfinity app. Additionally, within the Home section, I can only see my camera feed; all other functions, specifically the ability to arm and disarm my security system, have disappeared. I rely on th
Question
I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message? To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary Click the "Direct Me
Cannot access last bill for the account closed last week
Last week, I went to a store to stop the Internet service and return my equipment. The guy there did not ask any questions and just told me that everything is done. Then I've got an SMS and email with a link to access my last bill, but the link actually does not work. When I click it, the Xfinity we
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The bill itself (PDF). The price was in the received links. (Although I'm also wondering whether the automatic payment will work. And if it will not, how am I supposed to pay when your website does not show me that account.) Edit: actually, the link
Cannot access last bill for the account closed last week
Last week, I went to a store to stop the Internet service and return my equipment. The guy there did not ask any questions and just told me that everything is done. Then I've got an SMS and email with a link to access my last bill, but the link actually does not work. When I click it, the Xfinity we
Question
jal1959. Thank you for reaching out and providing those details. I can understand how frustrating it would be to have your email groups suddenly disappear, especially if you've been relying on them regularly. Just to make sure I understand, the indiv
missing group email addresses that disappeared
I had several groups of emails that I use to run my book club and mahjong groups, but the groups have disappeared from the address screen. I can still use the group name to write an email, but I cannot open the group and add new names or delete old ones, because that whole section is gone since the
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Are you just looking to have the final bill price at this time?
Cannot access last bill for the account closed last week
Last week, I went to a store to stop the Internet service and return my equipment. The guy there did not ask any questions and just told me that everything is done. Then I've got an SMS and email with a link to access my last bill, but the link actually does not work. When I click it, the Xfinity we
Question
Hello user_g7x2pa! I appreciate you coming to our community to make us aware of your recent experience, and know were here for you. Making sure you get the best and most sincere support possible is always our goal, but what you outlined is clearly fa
Complaint regarding customer service representative
I would like to file a formal complaint regarding experience I had today with one of your customer service representatives. During our conversation, the representative repeatedly claimed that I had agreed to a two-year contract and used that as a reason to pressure me into switching to a different,
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Xfinity, you need to fix this ASAP before the start of the NFL season. Or I’m going to never service this is ridiculous. Note: This comment was created from a merged conversation originally titled NFL channel and red zone
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
user_beqjpm I am so sorry to hear about the fire you experienced, I know how stressful that can be! I would be happy tp take a look at your account and see what options we have to get this resolved for you. Can you please send us a DM. You
Payment for equipment after i lost it in a fire accident
On July 13, I lost my house in a fire accident and have been dealing with the aftermath of that situation. After the incident, I canceled my subscription because I was no longer able to use the service. However, I have now been informed that I will be charged $250 for not returning the equipment. Gi
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Thank you for allowing us the opportunity to assist with your cancellation request, user_vg91ne. I'm glad we were able to get everything taken care of for you today. If you need assistance in the future, please don't hesitate to create a new public p
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Schedule Cancellation
Need to schedule cancellation of wifi plan for a soon date.
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