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user_qlfvfh Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Pl
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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Prepaid customer service representative
I had a wonderful experience with Ms.Elizabeth. She was friendly and patient with my service address transfer. It went very smoothly thanks to her help. Thank you again.
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Customer Service
@XfinityVictor Any recommended approved third party electrician ?
No Coax Outlet
Hello I live in an apartment complex, and need a coax outlet as my current apartment doesn't support or have one. My property manager gave me an improvement form for the contractor to fill out for approval. Does xfinity do the contract work themselves to install outlet or do i need to find a 3rd par
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Frequent signal drops
Gateway keeps internally resetting (20+ times daily). Upside power reads above 54.5. Codes show WIFI VAP down and the the radio antennas reset, this causes service interruption. This occurs every year. A home tech comes out every year. When the weather settles my service is fine. I requested a line
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Your Home Network
Hello @user_owy4my thank you for reaching out on our community forum. I would love to take a look at this for you. Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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NFL network and Red Zone Gone!!!
Seems we have lost NFL network and Red Zone (Oh No) Anybody know anything about them coming back?
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X1
Maybe this for the best because now I can really cancel my cable and save money. I only really had it because of the NFL network
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
I am also having this issue. I was on the phone with a technical support rep yesterday for over an hour and a half. I have a support ticket that I can DM. The tech was able to log in as me and verify the same thing that I was seeing. Nothing happens
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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I inadvertently switched to Yahoo, and it is horrible. The size of the text screen, the inability to erase junk, the slow speed...all of it is user unfriendly. I don't understand how Xfinity could pass this off as an upgrade.
Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
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So I enable it in your very poorly designed app and it's still denying me access while on my home network. Why must you make things so hard?
Comcast router Admin Tool access disabled.
Comcast router Admin Tool access disabled, any intelligent reason? Comcast customer service do not know how to activate router Admin Tool remotely. I have question. Can WiFi and remote internet access to Admin Tool be disabled on Comcast routers? The new way of managing router using WiFi instead of
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Hello! I appreciate you being a member of our community with your post, and we'll definitely help you get your Peacock benefit back 👍 Thanks so much for the amount of time you've spent with us to earn your Platinum Xfinity Membership status! If you
Peacock Activation Error
Have only used Peacock through Xfinity as a Platinum benefit. Peacock is now showing that I have no subscription. I try to activate it through this link: https://www.xfinity.com/yoursubscriptions. However, it keeps giving me this error when attempting to sign into Peacock: PPG_0017
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How did you get an executive resolution because they are doing this to me on a "free" apple watch. They told me I have to call every month to get the charge removed from my bill because on their end they did not apply the appropriate promo code. I do
Charged for "free" promotion. Again.
Xfinity mobile is supposed to be free for the first 12 months, that's the promotion I signed up for. However, it requires autopay to be enabled, for something that is FREE. Ok, fine. So 2 months in it quietly charges my account like I wouldn't notice. I go to the Xfinity store and the guy's face tur
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I totally agree with all the other disgruntled subscribers. If it is not resolved soon I will have to look elsewhere for service. I pay way too much to not be able to access a major network like NBC. I have been a subscriber for MANY years but this i
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hello @user_48kegv, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I will need to pull up your account to verify this information. If you could send our team a direct message w
XB10 Region Availability
Hello, I am wondering if the XB10 modem is available in my area and if my plan would support it.
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@PUser88 My father passed away last year and his email was a Comcast email. I still need to go through his records and I need access to his old email, but it appears to have been deactivated. Is there any way to recover the email address and its co
Recovering Email for My Deceased Father
My father passed away last year and his email was a Comcast email. I still need to go through his records and I need access to his old email, but it appears to have been deactivated. Is there any way to recover the email address and its contents?
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Hello user_89wwkw thanks so much for taking the time out of your day and sharing your experience regarding this smartwatch promotion. This is never what we'd want for you as our valued customers, and will do all we can to help. Please send a
Worst Customer Service Experience/ Inconvenience with False Advertising
My name is Serena, I have been a diamond member with Xfinity for over 4 years. 2 days ago I was pitched an offer from an Xfinity agent who advised that I was eligible to receive a free smart watch valued at $300 but all I would need to pay is the monthly service fee of $10+taxes and also that with t
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Peacock Activation Error
Have only used Peacock through Xfinity as a Platinum benefit. Peacock is now showing that I have no subscription. I try to activate it through this link: https://www.xfinity.com/yoursubscriptions. However, it keeps giving me this error when attempting to sign into Peacock: PPG_0017
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Customer Service
Don't do it! It's the worst. As soon as I saw the Yahoo format, I asked Comcast to change it back and was told that my mistake was irrevocable. Most other services allow consumers to change their minds if done quickly. Not Xfinity.
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Yahoo email migration optional
On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?
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