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Xfinity support ECM
Hello looking for a update on my Ecm case please.
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Customer Service
Thanks for creating a post, @user_p17to9. We'll gladly get a ticket open for you for the cable removal. Please send us a Direct Message with your full name, zip code, phone number, and email. To start a Direct Message: Click "Sign in" if nece
overhead cable removal
I need the Xfinity overhead cable removed that comes from across the street to my house. 630 Harcourt Ave Seaside CA. How do I request that service? We are having some construction done and since I am not using Comcast I need it removed.
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Hi there, @mbp0222! You are at the right place to look at plan options. We want your package to be a perfect fit for your household needs and at the lowest possible rate. You are in good hands! We like things at your fingertips so you can also look a
Help Lowering Bill
Hi, I need help lowering my bill. It keeps just going up and up it's at 195 for the gigabit internet and popular tv. I'm able to get rid of 1 cable box, that can save a little, but I want to see if I can save more in particular if I lower the internet package but keep the popular tv package? Or, is
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overhead cable removal
I need the Xfinity overhead cable removed that comes from across the street to my house. 630 Harcourt Ave Seaside CA. How do I request that service? We are having some construction done and since I am not using Comcast I need it removed.
Question
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Your Home Network
Help Lowering Bill
Hi, I need help lowering my bill. It keeps just going up and up it's at 195 for the gigabit internet and popular tv. I'm able to get rid of 1 cable box, that can save a little, but I want to see if I can save more in particular if I lower the internet package but keep the popular tv package? Or, is
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Billing
Streamsaver Apple TV issue on X1 box
I just signed up for the streamsaver package. According to the assistant app, all the services are active. However, when I try using the apple TV app on the x1 box, it at first required me to sign in and now is only showing a QR code and a website with a code to input. I was able to login and appare
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X1
Good afternoon @user_yq10gw. I would be happy to look at what new promotions are currently available to you. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Message" ("Private")
Internet rate $50 a month for 5 years
You are advertising a monthly internet rate of $50 a month for 5 years. I am currently paying $123 per month. I have bern a Comcast customer for over 25 years. several friends got the new rate locked in for 5 years. How can I?
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I hate to hear that your service line has been cut. Can you please share with me how you know that it was in fact Xfinity that has caused this damage to your place?
Cut Xfinity line. Need repair.
Contractors cut my service line 1” under the grass and I need a repair. How do I get Xfinity to answer phone and send repair person.
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@XfinitySean I have the same problems with Stream with an additional issue. The playback of a previously recorded show does not cover the entire screen but plays back on a smaller screen. This is terrible for sporting events as it converts my 70” T
why is the Xfinity steaming app so poor?
Endless frustrating problems with the Xfinity streaming app on a Samsung Smart TV. Multiple times, just end up locked on the purple screen with the three flashing dots. Have to perform multiple random combinations of reinstall, power-off, clear-cache to get back to a working state, took 22 minutes t
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user_k6u6ul, thank you! Responding shortly. :)
X1 audio is l/r stereo in 5.1 wrapper, no 5.1 audio
Did something change in X1 digital audio output? The XG1v4-A is outputting sound as stereo in a 5.1 wrapper, with only left and right channels available on many X1 channels and all app channels (like Prime, Peacock, Netflix, and AppleTV). 5.1 digital was available for most everything, but disappeare
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@user_7hgeth Thank you for connecting with us about your activating your cable box. We're happy to assist. Please find the best board to author your question or concern, and post your question publicly. This will open a ticket in our system for us to
New set top box not connecting to the tv
Just got a new box. I get a welcome sign and after several minutes it says sorry there seems to be some trouble. I’ve checked all the connections and restarted several times. Does this box need to be reset by Xfinity?
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ESPN
I got his on an email: is it legitimate? Live events Stream studio shows, an extensive library of original content, including 30 for 30s, and event replays.
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Xfinity Stream Website
My only update so far is that I have been asked to open a support ticket with Netgear, which might take a while, then do a follow-up appointment with another tech. So no answers yet. -Brian
Netgear CM2050V upload speed issues
I have seen other threads on getting faster upload speeds with the Netgear CM2050V [0] but I seem to be having the same problem with uploads limited to 41Mbps with a newly installed modem. I'll explain and maybe someone from Xfinity can help me? From the modem login page it shows the most recent fir
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Today my 10 year old dog fell through a cracked box on the ground. I haven't been able to get ahold of someone:( I cannot get ahold of a live person!!
Comcast utility vault open
The Comcast utility vault has been left open for the past six months, which is exposing fiber optic cable and box. Also, this is a safety hazard. We need the box to be closed.
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user_p17to9
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overhead cable removal
I need the Xfinity overhead cable removed that comes from across the street to my house. 630 Harcourt Ave Seaside CA. How do I request that service? We are having some construction done and since I am not using Comcast I need it removed.
Question