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Weather channel not on

Rebooted the whole system

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8

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user_uggnda Hmm, How long has it been since your wife has used her Xfinity email?

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View email account

I'm the primary account holder and I am trying to change my wife's password for her email, how do I do that

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Customer service

Temporary cable line still not buried since last fall; need drop‑bury request

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14

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Not dealing with Xfinity AI any further, on any level.

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150 Mbps Connect Internet plan sunsetted. Replaced by a false promise of 300 Mbps

I was perfectly happy with my Connect Internet plan that provided me with 150 Mbps Internet speed. Without notice, Xfinity did away with the plan. A 300 Mbps Internet speed plan replaced the Connect Internet plan at a higher price when my special Connect Internet promotion ended. Speeds of 300 Mbps

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I did that but it won't recognize my wife's email

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View email account

I'm the primary account holder and I am trying to change my wife's password for her email, how do I do that

Question

Thank you for the quick reply. It appears the link you provided simply directs me to the page I linked in my original message (https://idm.xfinity.com/myaccount/lookup). As mentioned, I have attempted to run through that page using both my email and

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Xfinity account does not have a primary user

I am trying to manage the billing for my Xfinity account, but it appears as if there is no primary user for the account. I am able to sign in using my email address on the Xfinity website, but when I select Billing & Pay -> View Bill & Transaction History, the page states that I do not have permissi

Question

View email account

I'm the primary account holder and I am trying to change my wife's password for her email, how do I do that

Question

15

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States website can’t be reached

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Make an appointment at store

Want to make an appointment to Xfinity store

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Need an appointment at xfinity store

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Make an appointment at store

Want to make an appointment to Xfinity store

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@user_zaex96 Quite welcome !

 replied 

13 hours ago

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WiFi relocate

Hello I think I need to make a appt for tech to come out and move my wifi equip to a different room. Unless I can just do it myself?

Question

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

13 hours ago

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Lower my bill

My bill is close to $200. I need my plan lower. And no I do not want mobile

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I am dealing with the same exact issues with the same exact phone!

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Rcs chat is not working

For the past month my RCS status has been saying connecting. Error code 3000, I've tried the steps that was on google: clearing my cache, turning RCS off and back on, lastly I restarted my phone.

Question

@jdist Our team is here to help. I would like to start with checking which username is currently attached. I understand you changed it recently. If you could click on this link xfinity.com/username as it will show you the primary username for your a

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2

Xfinity account does not have a primary user

I am trying to manage the billing for my Xfinity account, but it appears as if there is no primary user for the account. I am able to sign in using my email address on the Xfinity website, but when I select Billing & Pay -> View Bill & Transaction History, the page states that I do not have permissi

Question

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