user_qxhooz Thank you for reaching out about accessing the local channels. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is worki

Thank you for posting on our community forums, dst41. On March 31, 2026, at 5:59 p.m. Eastern Time (ET), Comcast’s agreement with E. W. Scripps to carry its programming expired. As a result, E. W. Scripps’s programming can no longer be ca

Thanks for meeting us here in our community, @Bigtennfan2000. Sorry to hear about the trouble with your internet connection. We're happy to help. Please send us a Direct Message with your full name and complete service address. We look forward to hea

@user_t5b5s5 Thanks for being a loyal customer for 5 years. We are excited that you have chosen Xfinity to be your service provider and hope that you continue to do business with us in the future. I do apologize for any inconvenience this may have ca

Hi @user_srebn7 - can you please share if you were able to resolve this issue and how? I am in a very similar situation. My number was active is the US but bec I reset my network settings and downloaded a replacement eSIM, the activation is not worki

Good evening user_1g5626. Were you looking to transfer your mobile number to another carrier? Or are you looking to have the mobile number cancelled, as well?   

I have been hearing this a lot in MetroWest area. I often do speed test on the Xfinity app and the router get 60 Mbps, then go on Ookla and get 400 Mpbs. Some days I get the 1000 I am paying for. Every time I see a Verizon rep trying to sell their se

Hello there @user_1m8jxx I understand how frustrating internet issues can become, especially for a gamer like myself. I will be happy to address any concerns you might have at this time. Have these issues been present for a while or is this something

user_ex30b8 I am glad we were able to get that name added for you!   

Hello user_1f28v0, thank you for reaching out here in our Xfinity Community forum. I apologize for the frustration and not at all normal experience you have had. I would very much like to help you. To best assist you, I would need to get your account

@user_fmkezi Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing

Hello @user_7iofi8 and thank you for reaching out on our Xfinity Community forums.  Moving to another country sounds like it could be an exciting change! 💯If you're looking to cancel your services we can assist you here by having you

Good evening user_131yth. If you have concern that your Comcast email has been hacked, you will want to get in contact with our Customer Security Assurance team, you can contact them at 1-888-565-4329. Have you also already changed your password for