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lopmanj Hello, are you still having issues cancelling your subscription?
cancel Disney+, Hulu, ESPN+ bundle
I've tried every means possible to cancel this subscription.
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Finally got in with different browser. BIG MISTAKE, lost everything in my Inbox that I had read. Moved over other folders and 4 unread messages. Wish I had never moved. I don't like this app.
Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
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I want to change my internet plan
Current plan is costing me $159 monthly which I want to downgrade
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Customer Service
@user_yh2wm5 Are you a residential class or a business subscriber ?
IPv6 Protocol and BCOP 690
I have an IPv6 connection, but it does not follow BCOP 690 standards(https://www.ripe.net/publications/docs/ripe-690/). The prefix delegation should be a /56, but my router shows a /60. I cannot change it myself, as I am setting up my big network for AI and do not have access to that setting. [Image
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I can’t get full access to my account anymore
I log in and I had to change my password but then it sends me to Xfinity support and won’t let me in my account anymore ???????tbem
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Customer Service
user_h6cj4s, thank you for giving all of that a try. Have you checked with Apple? They might know a way to work around this.
Apple mail unable to access Comast email
All my apple devices no longer communicate with Comcast email. I can access my Comcast email via internet on Safari but not using the Apple mail app. Have been using apple mail to access Comcast email for decades.(Diamond) Tried to use chat to work through this but don't have the patience with restr
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@user_zweqzg Is / are the light / lights on the modem lit steadily or are they blinking ?
Internet down, xfinity assistant not working
My internet has been down for days, and I've been trying to talk to the xfinity assistant but it never does anything. Just three dots endlessly to everything I say. I've waited for it, nothing. And I can't find a phone number to call. I've done all the normal troubleshooting. Please help!
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I am being blackmailed.
Every day, I face threats from the company, and they cut off my internet service—despite the fact that I have available credit. Since 2025, they have failed to resolve the issue, which involves transferring a payment I made from my old account to my new one.
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Customer Service
Thank you for that information.So, IOW, xfinity/comcast decided to go with a different email system, so that xfinity/comcast can stop supporting their own email by paying yahoo to do it.And, instead of insisting that Yahoo bring their email system up
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
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Comcast keeps trying to make users believe that the problem is on the user by giving out the same tired, ridiculous "fixes" time after time which don't work and don't resolve anything. The problem is not with the users, it is with Comcast. The
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
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Thank you for returning to share that feedback @XfinityFrank !
Half of Advertised Speed
I regularly get half of my advertised, and paid for, speeds at my modem. Prior to this week, I was seeing closer to the 2GBps I pay for. This week, I can barely get 1.3. There's no way to contact comcast anymore without reporting an outage, and the AI assistant is garbage. I am also seeing increased
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@EG, A tech came out and tested the cable connection right before the modem and saw that it was clearing the 2GB/400MB speed. @mquaint then replaced their customer owned modem for a new one and the speeds improved exponentially.
Half of Advertised Speed
I regularly get half of my advertised, and paid for, speeds at my modem. Prior to this week, I was seeing closer to the 2GBps I pay for. This week, I can barely get 1.3. There's no way to contact comcast anymore without reporting an outage, and the AI assistant is garbage. I am also seeing increased
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Thank you so much for this update. we will keep this open as well on our end.
Cable In My Front Yard
Friday, April 24, 2026 @ 0959 hrs. Today is Day 36 since I notified Xfinity (X) of my cable laying in my front yard ABOVE GROUND. Today was the expected start date of putting the cable underground. Another cable company (Glo Fiber?) was putting in cable and cut my cable in the process. This 2nd comp
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Cancel Internet and keep tv
I have Xfinity Internet (1 gig) and Xfinity TV (Premium TV). The cable box (XiD X1) is connected via Coaxial cable. I do get Peacock, but I do not use it. I am considering cancelling the Xfinity Internet and subscribing to Fiber Internet provider since Xfinity does not offer fiber yet. I want to kee
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Customer Service
Finally figured out how to find them. Not a smooth transition,
user_4e67a0
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Move to Yahoo not working
I enter email address then "Enter Password" screen appears. I enter my password, circle spins, then nothing. Click login again & again circle spins and nothing.
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