Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (470.9K)
Hey @user_ps3yop, Thank you for visiting our official Xfinity Forums Community support page. Did you enter into a sweepstakes for the chance to win Universal Park tickets? If you received a code, you would need to reach out to the vendor to see if th
Universal Tickets Redemption
I redeemed the code for Universal tickets; however, I'm not finding them and when I tried to use it again it says they have already been redeemed. I may have created 2 accounts and am not sure which one it may be under. Please help.
Question
Tv flicking on and off
My tv sets in my living room and study have been flicking on and off for the past few weeks. I have checked the cables and done a hard reset a couple of times but the problem persists.
Question
•
Customer Service
That says everything about the Comcast - Yahoo deal, their attitude towards their customers, and little to nothing about my expectations. I am still a Comcast internet customer, after all. And the dirty little secret you point out - once done,
yahoo email blocks domains
Why were we not told that yahoo blocks emails coming from domains they do not approve of? After decades of doing business with particular businesses, I am suddenly cut from businesses with particular domain names? They worked with comcast, there was never a hint they would not work with yahoo. At 71
Question
Universal Tickets Redemption
I redeemed the code for Universal tickets; however, I'm not finding them and when I tried to use it again it says they have already been redeemed. I may have created 2 accounts and am not sure which one it may be under. Please help.
Question
•
Customer Service
Thank you for working with us through direct messaging. I am glad we were able to help you make the requested changes. If we can assist you again in the future, please do not hesitate to reach out.
Need to make service changes
Hi! I need assistance in making some changes to my Xfinity services. Thanks in advance!
Question
@user_7tluqw Thanks for reaching out about NFL programming. The agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any related Xfinity Stream and On Demand programming. Please know C
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
Question
So, I’m having the same issue with receiving some emails as the OP. And no, not transitioned to yahoo as yet.
Not receiving emails
I have not received any real emails since January 18, 2026, over two months. I have received 8 spam emails since March 20. There are no filters set up and the auto-forwarding is NOT turned on. The storage is at 58%. All of the similar questions from other users have the same useless answers. How do
Question
amlord1132, thank you for reaching out and creating a new post. I appreciate you letting us know about the troubles, so we can help work this out together. You mentioned issues deleting your recordings, which we've outlined here: https://www.xfinity.
Two issues
While these issues aren't major, they are highly annoying and buggy. 1-after watching a recorded program, I need to delete more than once to remove program. 2-when scrolling to lower channels, cursor goes to filter on own. I have videos of each issue.
Question
My conversion from Comcast to Yahoo went fine for the web-based email accounts, but I lost my folders when I transitioned to my Yahoo account on Microsoft Outlook. I got all of my emails, contacts, and calendar information, but I cannot solve how to
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
Question
Accepted Solution
Thank you so much for taking the time to work with us to get the line buried, @user_q43ylc! Please let us know if you have any other questions/concerns, we are happy to help. Have a wonderful rest of your week.
Internet cable not buried
I have a situation where the technician installed my internet about two weeks ago, and the team that is supposed to bury the orange cable coming from my neighbor's house, which crosses my entire yard, still hasn't come. This is a very annoying situation for my neighbors. I have texted the supervisor
Question
Hello @user_uy6orp, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. I would need to bring up your account so we can investigate your connection concerns further. If you cou
Poor quality
I’ve never in my life had such a bad experience with a WiFi company. moved from Long Island where I had Verizon WiFi to Connecticut, mind you I work from home in the medical field so it’s very important that I have good quality WiFi, EVERY DAY since I moved in I’ve had an issue with my WiFi, every d
Question
Hello bfaz18 thanks so much for taking the time to reach out here via our Xfinity Forums with these CableCARD pairing questions! When trying to re-pair the CableCARD, what errors are you seeing? We have an amazing article that goes
Xfinity Service Cable Card UnPair/Re-Pair
Hi, I understand that cable card support is limited. I tried the website to re-pair one of my cablecards, but it fails every time I've tried. Calls into service were met with the equivalent of a blank stare, and eventually a response of "we don't support that anymore", even though my cablecards rema
Question
It's my bill gonna go down this since I don't have the n f l notework and I really liked it
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
Question
Billed for 20 gigs of data
I was billed for 20 gigs of data on my wife’s mobile phone. She is disabled and never leaves the house so she is always on our WiFi I have talked to two different people both of whom say that since it’s been billed there is nothing they can do. I have disputed the charge with my credit card company
Question
•
Plan
user_u0k99d We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Have you used the Xfinty app to help troubleshoot your TV concerns at all? Also, are you seeing an
XfinityMartyR
commented
12 hours ago
to the conversation:
0
0
Tv flicking on and off
My tv sets in my living room and study have been flicking on and off for the past few weeks. I have checked the cables and done a hard reset a couple of times but the problem persists.
Question