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ABC
Why can’t I get ABC on my Xfinity account anymore? If this isn’t fixed by the weekend I’m switching back to Verizon. What is the problem also with Bounce channel?
Question
Rude Sales Associate
I would like to report a extremely rude sales associate near the area on Wednesday at approximately 6pm. A black male, approximately 6 feet tall was parked in front of our house and refused to leave. he was extremely rude, said he was from Philadelphia and that he would leave whenever the he was fin
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Customer Service
We should not have to ask for a credit. The company should do it on there own. You sure take your monthly payment right on time. I will be looking for a new company if it doesn't come back soon. I feel all your customers should get some kind of cred
ABC channels
When will ABC channels return? I will be switching to another cable, internet, and phone company if they do not return. I have been a valuable, loyal customer for over 20 years. This is a horrible decision and you will lose many, many customers.
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Yes. I still cannot see Mariners games on 1261. I have found out this is a major [Edited: "Language"] up by Xfinity. A lot of people are affected.
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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I will wait it out just like they can wait for my next payment
ABC channels
When will ABC channels return? I will be switching to another cable, internet, and phone company if they do not return. I have been a valuable, loyal customer for over 20 years. This is a horrible decision and you will lose many, many customers.
Question
AI Overview Comcast Corporation (which owns Xfinity
Scripp’s
We are deeply disappointed that Scripps and Xfinity have failed to resolve your contract dispute. Every day this drags on, you are not just losing a channel — you are losing customers. Our loyalty to both of your businesses is not unconditional, and this standoff is testing it. Respected companies d
Question
Hi, @user_rds83! We are glad to further help with the apps. Did you visit our StreamStore website, https://www.xfinity.com/learn/digital-cable-tv/streaming-services to activate the subscriptions? If you have, do you see the activation button or what
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
Question
AI Overview Comcast Corporation (which owns Xfinity
Scripp’s
We are deeply disappointed that Scripps and Xfinity have failed to resolve your contract dispute. Every day this drags on, you are not just losing a channel — you are losing customers. Our loyalty to both of your businesses is not unconditional, and this standoff is testing it. Respected companies d
Question
Thank you for posting on our community forums, cada0310. I’m sincerely sorry to hear about the connectivity issues you’ve been experiencing with your TV box. This is not the service we aim to provide, and we'd like to help troubleshoot. D
Main TV box has been slow for ages; smaller satellite box super fast
Hello, As described in the title, our main box is terribly slow all around (normal use , streaming services, on demand). We've replaced it a few times in the last year but it's never even close to as fast as the little box in the other room. I'd like a technician to come and test the signal to that
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Having the very same issue with Prime!! also couldn’t get UTube till I re-registered but at least I had that option. Absolutely nothing with Prime for days!!! Trying to call is an effort in futility!! Endless messages get nowhere!
Permanent fix for Amazon Prime Video connectivity?
I cannot launch Amazon Prime Video from within Comcast's X1 service. I can watch it just fine outside of Xfinity. I can launch Hulu, Netflix, Disney+ directly from the X1 service. I did a lot of research and did all of the troubleshooting steps suggested. Do registered the device with Amazon, unplug
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Hello! Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. We will need to bring up your account to look into this further. If you could send our team a direct message with your ful
File a damage claim
I had a tech come out and unfortunately put his foot through my ceiling in my garage. How do I go about getting compensation for the repair? He acknowledged it. So did his supervisor. But we never were told how to go about reporting it.
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@user_5j443q Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair p
Scripts Contract Dispute
Comcast made approximately 124 billion dollars in 2025! Seems that should give them a fair amount of wiggle room in their negotiations. In today’s political environment people need access to all local and national news sources! Boohoo if you’re not making adequate profit on local TV. Maybe you shoul
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Good evening sharderai 👋 I appreciate you stopping by our community for help, and you're in the best place for it! We definitely want you to be able to use your new prepaid NOW internet as soon as possible, so we'll do everything we can to help get
New user, Unable to get into the app to activate internet
Hello, I recently bought a NOW internet plan, and have received the gateway just fine, but I think an issue with my XfinityID is preventing me from activating it. Whenever I try to sign into the app it says that the sign in was successful but I am not authorized and must be an Xfinity user. The webs
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DId this ever work for you!? Did it ever show up?
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
Question
Hello user_a37chu, thank you for letting us know you are having the same issue. We appreciate you and your time, and we will do our best to help you. Have you tried the steps our other users and employees have shared?
Hulu / My Disney Activato Issue
I am not able to activate my Hulu / My Disney account. I have chatted multiple times with no resolution. I need the activation email sent to me as I never received one and the activation page does not work there is no button to select activate it just says status included.
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@user_4e9646 Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast
ABC
Why can’t I get ABC on my Xfinity account anymore? If this isn’t fixed by the weekend I’m switching back to Verizon. What is the problem also with Bounce channel?
Question
Good evening! I appreciate you being an active member of our community with your post, and we're here for you to help get you logged in! Do you mind providing a few details about the trouble you're running into when logging in such as the device you'
XfinitySeth
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12 hours ago
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Linda
I'm trying to.login my account
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