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Hello, @user_x3ot2w Most new gateways and routers, like Xfinity’s Wireless Gateway, use something called dual-band WiFi. This means they send out two signals — one at 2.4 GHz and one at 5 GHz. Some older or simpler devices don’t wor
Trying to get 2.4 GHz on my wifi
Trying to connect a camera and I need to set my modem to 2.4 GHz. I’m not sure how to do that
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Noticed on Saturday night that I was able to add the Philadelphia Flyers game (Local Ch 847) to Multiview along with other College Football games with Create up to 4 games. This is good news!!! Hope we can do this when Phillies games start up again.
Multiview Channel
So I guess this Multiview is kind of only National feeds example notice No Phillies Royals game on Sunday afternoon with NBC Sports Philadelphia only All NFL Football games on even though showing Local CBS and FOX with NFL Redzone. It's ashame nice feature but has flaws.
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@user_73lnwe That is a great question. You can click this link to view the available channels in your area.
tv channels in popular tv package
where can I find the channel listing for the 125 channels package
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Hey there @Annabelle2 you can still report spam and phishing emails to https://spa.xfinity.com/help/network-abuse?faq=report-online-harassment. Yahoo also has its own internal feature where you can report spam by clicking the "Spam" button to move it
Xfinity comcast.net emails transition to Yahoo
Is there any way to tell when your email is set for this transition? Can we do this on our own prior to reciving the email notice? I have had this emial for over 20 years and do not like the idea of giving it up and having to go through the process of setting up a new one for all my contact, billing
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12 DB attenuator for Xfinity Enhanced Speed areas
My service area was recently upgraded to the enhanced speed tiers. Where can I acquire a 12 DB PAD (attenuator)? My concern is the UPLOAD & OFDMA. Channel 1-32 Download channels: -1 to 1 DB. OFDM is 1 DB for 611 MHZ OFDM is 3 DB for 803 MHZ UPLOAD 49-50 DB for 4 channels OFDMA 57 DB Xfinity my modem
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Your Home Network
XFinity Support
Am I eligible for the XB10 modem? [Edited: "Personal Information"]
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Customer Service
Good morning and happy Sunday OsoRexx! I'm sorry to hear that you aren't getting the correct speeds after upgrading your modem. Just to clarify, are you using a stand-alone router along with the XB10 or any network switches? You mentioned that you've
XB10 Internet Speed Issues
I cant find a solution to this problem ANYWHERE, and the customer service reps on the phone and in store seem to have no solution whatsoever. To make it as simple as possible, I switched to the XB10 today after having the XB8 for many months. My Download/Upload Speed were at a constant 2300mbps/360m
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user_4l1618 Thank you for taking the time to reach out to us here on our Xfinity Forums. I definitely understand how frustrating it would be to not be able to find a coax outlet in the home. Have you already attempted to reach out to your apartment m
I can’t find cable outlet
Hi I just moved to a new apartment and I can’t find my cable outlet I looked everywhere where but still can’t. Could anyone help. Thanks
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@user_6dpnbo Thank you for sharing your feedback. I can certainly understand your concerns and wanting changes to take effect immediately. I will be sure to pass along this information.
Spam
For XfinityFrank -- Per our previous thread, I added the individual to my address book and asked her to send me a test email. She did so, and it ended up in the spam folder again. What else should I try? Is it a matter of waiting for the server to update somehow? Note: This comment was created from
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XB10 Internet Speed Issues
I cant find a solution to this problem ANYWHERE, and the customer service reps on the phone and in store seem to have no solution whatsoever. To make it as simple as possible, I switched to the XB10 today after having the XB8 for many months. My Download/Upload Speed were at a constant 2300mbps/360m
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Your Home Network
I can’t find cable outlet
Hi I just moved to a new apartment and I can’t find my cable outlet I looked everywhere where but still can’t. Could anyone help. Thanks
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Customer Service
No, unfortunately it has not been stable. https://forums.xfinity.com/conversations/your-home-network/xer10-enable-bridge-mode/690fb39b0d657631dc8c5c1f?commentId=690fdfbe14fd414613a0113d&replyId=69114183a2c50219bf3bb433
XER10 - Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a UniFi Dream Machine Pro to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't ev
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This is ridiculous. I have work emails from long-time clients suddenly going into spam. I have marked them 'not spam' and made sure the senders are in my address book. Waiting 60 DAYS is not acceptable! I should be able to designate a sender as 'not
Spam
For XfinityFrank -- Per our previous thread, I added the individual to my address book and asked her to send me a test email. She did so, and it ended up in the spam folder again. What else should I try? Is it a matter of waiting for the server to update somehow? Note: This comment was created from
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Formal compliant
On 10/6/25 per chat I ordered a new iPhone 17 Pro. I was initially told that by trading in my old iPhone would receive a $700 trade in credit. The remainder price of $399 would be applied over 24 monthly installments. I told the agent thank you, but this was not acceptable so I was not going to purc
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Devices
I have same problem with deletion.
Deleted recordings persist on DVR list in streaming app
I have 2 deleted recordings that persist on the DVR list when viewed from the Xfinity Streaming app even though the recordings are indeed deleted and cannot be played. This occurs on all devices (iphone, Roku) where I use the streaming app. I otherwise have no issues with deleting recordings, from t
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user_jpfi3b Thank you for letting us know so we can help get that corrected, so you can take advantage of the free line offer. If you could send our team a direct message with your full name, the name listed on the account (if different), and the ser
Free line offer disappeared
I am not able to use my free line offer. It is not showing me up like before after my first order was cancelled due to device back order. please revert my offer so I can add my lines and order device.
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I’m glad I’m not the only one. I pretty much use my Apple TV for everything. I do not have a problem with any other app except for the Xfinity app. every day this app freezes and I get the dreaded circle. how is this possib
user_1xkmvg
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9 hours ago
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Xfinity stream freezes
My television keeps freezing while using Xfinity stream
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