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$180 Veteran gift cards

Was just told this is no longer available. When and why did this end?

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Same!! Try it today because either they finally reset me or it needed time to propagate.

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IMAP/SMTP authentication blocked – need mailbox reset

My Comcast email works when I log in through webmail, but all third-party email apps (Apple Mail on iPhone and Gmail) fail to connect and return “username or password is incorrect.” I have already: Reset my password multiple times Confirmed I am using the full email address as the username Verified

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Lost FOX 13

Why can’t Xfinity and Scripps get together and GET FOX 13 BACK FOR UTAH VIEWERS … WE PAY TOO MUCH MONEY TO XFINITY TO NOT GET THE CHANNELS WE ARE PAYING FOR … PLEASE GET THIS FIXED …

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fox

Return Fox Channel to Xfinity programming

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Why can't I get into my email

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comcast.net

why can i not access my comcast.net email

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Stuck with same issue, my home has OPNSense router and 3rd party wifi that started giving me issues and when i started to troubleshoot, found their is not option to go back to admin page.

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HELP ! Lost access to XB8 admin UI at 10.0.0.1

I setup my gateway a while ago in bridge mode. I wanted to check the modem statistics today, and saw the following message. I found the page at https://www.xfinity.com/support/articles/admin-tool-access that explains the need to re-enable it. However, I'm stuck at step 2. There is no "View WiFi equi

Question

I lost 10 hours yesterday trying to troubleshoot and went through ALL the same motions that user_8n7qt2 describes Had to ring Xfinity 2x before my husband's and our accounts (we have 4 comcast.net emails) to escalate to advanced technical support,

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IMAP/SMTP authentication blocked – need mailbox reset

My Comcast email works when I log in through webmail, but all third-party email apps (Apple Mail on iPhone and Gmail) fail to connect and return “username or password is incorrect.” I have already: Reset my password multiple times Confirmed I am using the full email address as the username Verified

Question

user_ibn3w2 Good morning! Thank you for reaching out to our Xfinity Forums regarding your landline services. This is a definite concern, and I am here to help you get your services working. May I ask what is happening when you try and use your landin

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Home phone service.

I got all new equipment on March30. Ever since then my home phone has not worked. Nobody in customer support can fix it, and it is still on my bill. Nothing like paying for a service and not receiving it.

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Just fix the Stream app. It's not our devices it's your app!

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Xfinity app drops sound on fire tv

Sound keeps going off on fire stick xfinity app.

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Stream App issues

It's not working on fire stick either!! I've tried everything. And miss me with your standard reply cause that's [Edited: "Profanity"] too!! Fix the app!!!! I get the feeling it's a way to force us into a box so let me be clear, I pay too much already and will NOT rent your box. I'll just shut it do

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@user_jn6p1d Thanks for bringing your concerns to our attention. You've come to the right place for a resolution. I’m sorry to hear how this experience has made you feel. I'm sorry to hear your internet was hacked, This is never a good feeling to ha

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Scam

I do not recommend this company for WiFi or mobile, my WiFi was hacked months ago and I just recently discovered it. Through WiFi they hacked into the cameras in my home and well as my cell phone and my roommates. Also being hacked on every app on our phones including banking. Their only solution wa

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Accepted Solution

user_oclo48 Thank you for your service! If you received the Military Verified email, that means these benefits are either already in effect or are waiting for you to take advantage of these offers. Here is a link that outlines the benefits as you ind

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Military perks

I received an email stating that I have been verified for the Military perks. How can I confirm they have been added to my account? From what I understand it includes Peacock Premium, free mobile line for 2 years instead of the 1 with my internet package, NOW TV for 1 year, and Diamond member status

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xFi complete same as Xfinity pro?

My plan includes an option to upgrade to xFi Complete for $10/ mo ($25 after promotional price). When I look up xFi complete, it redirects me to Xfinity Pro. Xfinity Pro has some small text at the bottom that mentions unlimited data is included with some plans. If I upgrade to Xfinity Pro, will this

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THIS IS BULL ! I was away & could not access my emails. I'm paying 300+   GOOD F-ING BYE COMCAST!

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Yahoo email migration optional

On Reddit there is post that says the migration to Yahoo email service is now optional. https://www.reddit.com/r/Comcast_Xfinity/comments/1qgk7ud/comment/o0cyvf4/?utm_source=embedv2&utm_medium=comment_embed&utm_content=action_bar Is this true? If so, how does one accept this option?

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Done with Xfinity

For two weeks straight, the WiFi has been going on and off. It started, I’ll say the first of the month, on The Weeknd (So like April 3rd-4th) and when it did I told myself “Oh, well the WiFis been acting funny all day, maybe they’re doing some weekend maintenance and it’ll get back right Monday.” M

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Accepted Solution

Military perks

I received an email stating that I have been verified for the Military perks. How can I confirm they have been added to my account? From what I understand it includes Peacock Premium, free mobile line for 2 years instead of the 1 with my internet package, NOW TV for 1 year, and Diamond member status

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Xfinity app on roku will not function

Despite following all instructions to fix this problem, the xfinity app does not function on 2 of our 3 ROKU units. My internet signal is excellent, one of the problem tv's is hardwired to the xfinity modem. I can get much of what I want on FUBO and am about to get rid of xfinity tv, as it is too ex

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