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I need to have the wire disconnected from my house
I own a house that is going to be demolished. How do I get Xfinity to come out and remove the cable connection from the house to the pole?
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Customer Service
user_fd1b45 I'm sorry to hear you are running into difficulties this morning. I'm here to help. When you get a moment, please send a Direct Message with your name and service address. Click "Sign In" if necessary. Click the "Dire
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
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I'm Not Getting Any Help Here.. I CANT KEEP TEXTING EITHER! "PLEASE, SOMEONE HELP ME?" Note: This comment was created from a merged conversation originally titled A LIVE AGEN
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
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Can't Access My Statement
I only have a PC and I can't access my statement. Why has this part of the website been slow for years while the rest of it works fine? If I want to upgrade my service, that's snappy and I can be done in 5 minutes, but I've been trying to see my bill for an hour now, can't get the website to load, c
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Billing
agreed, the app is awful to use, asks to pay for upgrade, conversations are grouped together and emails seem to get lost. This is awful.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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user_fd1b45 Good morning, and thank you for reaching out for assistance through our Xfinity Forums. I'm here to help you get into your account. Do you by chance have another personal email account you use, if so can you please try and use that and se
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
Question
A LIVE AGENT TO CALL ME! It's Quite Simple...
I'M HAVING A DIFFICULT TIME TRYING TO SIGN IN, I ALWAYS SIGN IN WITH MY NAME, ending in; Comcast.net But It's not working, Help Me?
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Customer Service
user_ah996y Hello there! Thank you for signing up for our NOW wifi pass. I'm sorry that the second device is not connecting. I know how great these connections are so I want to make sure you can take full advantage of your service. With our NOW servi
Now wifi pass I just signed up for a monthly subscription and I am unable to add a second device
I just signed up for a 30-day subscription for Wi-Fi pass and I'm unable to set up a second device
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@jl747 Can you please edit your image to remove the From address? Click on the three dots to remove the image, edit it, and then post it again. Thanks
Migration Spam email
Beware of migration spam email. Just an FYI. More people who see things like this the better. Note: I removed any links (URLS) I just got this. From [Edited: "Personal Information"] Dear User,To avoid losing access to your email, please upgrade to the latest version as soon as possible.
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Surely they could spend a couple of bucks and just update the darn app.....Oh My Goodness. Android 11 is not archaic.
Xfinity App is no longer working
I have Android 11 on my Xfinity Motorola one 5G Ace mobile phone. I can no longer use the Xfinity app. Xfinity.com says the app works on Android 10 and up. I uninstalled it and tried to download again from The Play Store and it says its not compatible with my phone. I don't understand. Yes I cleared
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user_sfkxl3 Good morning! Thank you very much for the post. Our team is happy to help explore getting this sorted out. Typically, if the option to activate doesn't appear next to the streaming service, it means your subscription is already active. Yo
disney/hulu login in problems
II canceled my old Disney+/Hulu subscription and added it to my Xfinity bill in hopes of managing all my subscriptions in one place. Unfortunately, it's been over a month, and I still don't have access to Disney+ or Hulu. I've contacted Xfinity multiple times, but they keep creating support tickets
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Just another FYI on Xfinity email switch spam. Like @Again said nothing new. Just want to inform people about this one. Look at the senders email address says everything.
Migration Spam email
Beware of migration spam email. Just an FYI. More people who see things like this the better. Note: I removed any links (URLS) I just got this. From [Edited: "Personal Information"] Dear User,To avoid losing access to your email, please upgrade to the latest version as soon as possible.
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I have Android 11 ... Xfinity.com says the app works on Android 10 and up. ... That information is out of date. Please see https://forums.xfinity.com/conversations/xfinity-app/no-longer-compatible/6a21e4b2052cec7ac37ba668?commentId=6a21f8e0adf0282a7
Xfinity App is no longer working
I have Android 11 on my Xfinity Motorola one 5G Ace mobile phone. I can no longer use the Xfinity app. Xfinity.com says the app works on Android 10 and up. I uninstalled it and tried to download again from The Play Store and it says its not compatible with my phone. I don't understand. Yes I cleared
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I was just on a chat thread with an agent, and they said, "We will be credited AFTER the services are returned". WHAT? So Comcast is saying, "Please pay for it while we are not providing the 'paid for' services"... That's [Edited: "Language"],
user_rcvuuf
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Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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