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I have the exact issue. Same model of Samsung tablet, same Android OS, new download of Xfinity app, and using it on my home network. Was your problem resolved? Streaming looks like an old VCR.
Low resolution (480p) on the Xfinity Stream app on my new Samsung Tab A11+
I am experiencing low resolution (maxing out at 480p) on the Xfinity Stream app on my new Samsung Galaxy Tab A11+. I have confirmed the tablet is Widevine L1 certified, and it plays 4K content in other streaming apps without issue. I have already attempted the following troubleshooting steps: Cleare
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why am I not getting the detroit sports channel?
How can I reset the channels on my cable boxes?
How can I reset the channels on my cable boxes? There are new channel numbers to pick up.
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If anything, Xfinity should be doing something to keep their loyal customers of many years. Instead you only look out for new accounts and don't offer us loyal customers anything. Horrible customer service! Making the decision to leave a lot easier.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Good afternoon @user_uk455b, and thank you for reaching out on our Community Forums regarding your promo code concerns. We truly appreciate you being a Diamond member and thank you for your longstanding loyalty. Could you please share a bit more deta
Diamond member promo code for watches
I have had no resolution with online chat Xfinity assistant, onsite at the Xfinity store and with multiple agents in the call center. Not only am I a long time Diamond member I also worked for the company for almost 14 years. I am tired of being lied to by everyone. Can anyone please help me with my
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They elevated the ticket to an engineering team but the ticket provisioning system is “stuck”. There needs to be some serious root cause analysis done by the system architects. This failure is catastrophic.
My Phone Number is Being held Hostage: 16+ Hours in Retail Stores & Still No Service
I am reaching out here because I have exhausted every possible traditional support channel. For the past 7 days, my phone number has been "held hostage" by an internal Xfinity Mobile system error, and I am currently left with zero cellular service. The Issue: My number is reportedly "stuck" in a bac
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My issue started April 24. It is now May 3. 9 DAYS AND COUNTING without service.
My Phone Number is Being held Hostage: 16+ Hours in Retail Stores & Still No Service
I am reaching out here because I have exhausted every possible traditional support channel. For the past 7 days, my phone number has been "held hostage" by an internal Xfinity Mobile system error, and I am currently left with zero cellular service. The Issue: My number is reportedly "stuck" in a bac
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Promo/Discount Extension
Hi there, I've already looked through everything available and was looking to extend my current promotion/previous promotion even through contract. Who can I reach out to about that?
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Your Home Network
I see that you did say there was a ticket created. What did the executive resolution team tell you was the next steps into getting your issue resolved?
My Phone Number is Being held Hostage: 16+ Hours in Retail Stores & Still No Service
I am reaching out here because I have exhausted every possible traditional support channel. For the past 7 days, my phone number has been "held hostage" by an internal Xfinity Mobile system error, and I am currently left with zero cellular service. The Issue: My number is reportedly "stuck" in a bac
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Outages and refunds
There have been so many outages I can't even count how many! Xfinity chat is a joke and when the 800 number is called they have no idea what is going on and read the same garbage script over and over again. I have reported them to FCC and hoping something will be done. I shouldn't have to pay for a
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Your Home Network
Hello, @Miguel650, we understand how frustrating the current negotiations can be. We do want to clarify that we aren’t able to create new accounts for existing customers. That said, you can review any offers available for your address using ou
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
Question
I was able to get in touch with the executive resolution team but I still have not gotten my issue resolved.
My Phone Number is Being held Hostage: 16+ Hours in Retail Stores & Still No Service
I am reaching out here because I have exhausted every possible traditional support channel. For the past 7 days, my phone number has been "held hostage" by an internal Xfinity Mobile system error, and I am currently left with zero cellular service. The Issue: My number is reportedly "stuck" in a bac
Question
@user_dtfqri, thanks for taking the time to post on our Xfinity Forums. I'd like to do everything I can to help with your internet service. Please send a direct message including your full name and service address, and we can get started anytime. &nb
disconnection during gameplay
I am constantly being disconnected during gameplay. I supposedly have a good speed for download/upload. I may need to change internet providers if this can't get fixed. Download speeds: up to 1000 Mbps Upload speeds: up to 100 Mbps
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@user_f68l27 Hello! I hope your day is going well, Sounds like a possible boot file issue like you mentioned, I can look into this further for you Please send us a direct chat message with your full name and complete service address to “Xfinity
SB8200v3 slow upload (5Mbps) on Connect More Plan
I'm getting just 5Mbps upload on my SB8200v3. I know the coax and ethernet is fine as the upload was great when using Xfinity cable modem (XB-8) I understand the modem doesn't support enhanced uploads, but 5Mbps seems way too slow. In the cable modem logs, I see "Config File Rejected but to Invalid
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hbo
My HBO Max subscription shows Active on xfinity.com/yoursubscriptions and in StreamSaver, but Max.com does not recognize my entitlement when signing in via TV provider. I have never had a direct Max subscription. Please refresh/reset my HBO Max entitlement on the backend
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Xfinity Stream Website
SB8200v3 slow upload (5Mbps) on Connect More Plan
I'm getting just 5Mbps upload on my SB8200v3. I know the coax and ethernet is fine as the upload was great when using Xfinity cable modem (XB-8) I understand the modem doesn't support enhanced uploads, but 5Mbps seems way too slow. In the cable modem logs, I see "Config File Rejected but to Invalid
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Customer Service
user_wjihcf, there is no set timeline we'd be able to provide. I know this is not a welcome change, but we'll be sure to keep everyone updated.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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Will we miss the NBA finals on ABC this May/June ?
Will you bring back the ABC channel to Tucson Arizona area...soon?
Will you bring back the ABC channel to Tucson Arizona area...soon?
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requesting copy of recent monthly statement.
user_9d6ebe
commented
14 hours ago
to the conversation:
0
1
Copy of bill
Need copy of last billing
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