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The comcast monopoly wiĺ go the course of Southern Bell... No longer a product that is used,needed or detrimental to society...

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Extremely Upset

We have been an Xfinity/Comcast customer for over 25 years. We depend on uninterrupted service from the stations we PAY FOR! Which Includes ABC. We will be changing to an alternative option for TV if this is not resolved QUICKLY! Where is our refund for the channel we no longer get, yet it is in my

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Disputed Xfinity Mobile debt sent to collections and damaging my credit

I need help with a serious billing and collections issue involving a closed Xfinity Mobile account. Xfinity sent an alleged $435 debt to collections even though I disputed the charge repeatedly over the course of several years and was told by multiple Xfinity representatives that the balance would b

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Is there anyone out there to help? Glo Fiber is looking like a better option than this corrupt monopoly company .  Offer something that they can't provide and act like I'm the problem.  Will open an inquiry with the FCC and Pa attorney gen

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"Bait and Switch"

Originally chatted with an agent 2 days ago about not being able to connect to their "free" Peacock Premium; being that I'm a diamond member. He immediately said he could offer me 2000 Mbps and lower my monthly bill if I switched to paperless billing. Who doesn't want a lower monthly bill? I agreed

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I can take a look, but we will need some account information best kept private. Please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the direct messaging icon located at the top rig

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Xfinity Stream on Apple TV intermittently gives TVAPP-00244 until force-quit

I am seeing a recurring problem with the Xfinity Stream app on all 4 of my Apple TV 4K, model A1842 devices in my home on differnt Sony TVs. The app opens normally, but when I select a live channel it will sometimes return error TVAPP-00244 and no channels will play. I am below the five simultaneous

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checking on promotions

hi, may someone take a look at my promotion please? I tried getting through CS without luck, and the AI bot was not helpful. I think my current promotion is ending soon.

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Complete account review

I’ve been an Xfinity customer for 31 years and would like a complete review of my account by someone who can look at all of my services and promotions together. I currently have 2 Gig Internet at $130, Popular TV at $110.30, and Xfinity Voice, with a $40 three-product discount. I’m interested in swi

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Here’s an idea. You have someone message me instead of having customers grovel around to try to get some real help.

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Xfinity has no flexibility to provide solutions

I posted this recently and thought maybe Xfinity would reach out. No. Just a fake email from someone saying they tried to call me. So again, we had a shared 3 gig Xfinity mobile plan. Only $35 a month for two lines. Worked great until Xfinity started “working” in our area around January 2026. Huge d

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"You can't make this change right now. We need to verify your contact information" error

I'm trying to change the password and add a authorized 2nd user to the account and keep getting the same error. "You can't make this change right now. We need to verify your contact information" Previously, the phone and email were both verified successfully. Further the email account for comcast ha

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Persistent lag on Roblox over Xfinity

I'm having a persistent connectivity issue affecting Roblox and Discord voice. I've already replaced my router and factory-reset my PC. The same PC works normally when connected through USB cellular tethering, but the problem returns immediately on Xfinity Ethernet. I'd like help investigating a pos

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It’s frustrating for me because my wife finds the extra steps annoying and she has to call me for instructions. What is the source of the problem?  The agent said she would send me 4 streaming boxes without charge but I never received them. &nb

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Xfinity Stream on Apple TV intermittently gives TVAPP-00244 until force-quit

I am seeing a recurring problem with the Xfinity Stream app on all 4 of my Apple TV 4K, model A1842 devices in my home on differnt Sony TVs. The app opens normally, but when I select a live channel it will sometimes return error TVAPP-00244 and no channels will play. I am below the five simultaneous

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Dvr recordings audio go in and out randomly. Box does not have a power button. Unplugged and reset through the app no change.

Dvr recordings audio go in and out randomly. Box does not have a power button. Unplugged and reset through the app no change.

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Of course you are. Seems like many people have this issue.

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Billing Issue With Free Mobile Line

Hello Xfinity Support, I signed up for Xfinity Home Internet in April, and the plan included one free mobile line for one year. That free line was first added to my iPhone, which meant my phone had two lines: my existing Verizon number and the new Xfinity number. Later, I got a second phone. I was t

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My monthly charge for internet only is $129 how can I get this reduced, considering going to Star link

$129 a month for internet only looking to lower the price, considering Starlink..

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Diamond Rewards Peacock benefit says my Xfinity account is already linked to another Peacock account.

I am an Xfinity Diamond Rewards member and my Xfinity account shows Peacock Premium as an available benefit with "Activation Required." When I click Activate and attempt to link my existing Peacock account, I receive this error: "Your Xfinity account is already linked to another Peacock account." I

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Issue with mobile phone bill

I signed up with Xfinity 2 months ago. The mobile phone line was free for the first year. I just received a phone bill. This is included with the plan I’m on. I have spent 50 hours talking to people at Xfinity, all to no avail. They also have 2 mobile devices on my account. I only have one. I have n

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No Confirmation of Xfinity Pro

Hi, So, my wifi says it's a strong signal but it can't reach a couple rooms in my house - internet is slow from a bedroom and my office, and my connection flickers constantly on Teams calls. A friend recommended I get extenders through you, and I found out if I upgrade to Xfinity Pro, I could get up

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Hello user_ng1qkn, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and we are here to help you. I will need some additional information to research what may be causing your connection issue. Please send us a d

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Terrible service with our phones

I live in Corkscrew Shores and I have terrible phone service. When I pass the new tower in Bella Terra I have 4 bars one mile later as I enter Corkscrew Shores it goes down to 1 or 2 and I have dead spots in my home. I understand Verizon is used by Xfinity and am totally prepared to change my intern

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Thank you for keeping us updated. I understand the extra step can be frustrating, but I am glad you found a fix. Do you have to do that every time?

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Xfinity Stream on Apple TV intermittently gives TVAPP-00244 until force-quit

I am seeing a recurring problem with the Xfinity Stream app on all 4 of my Apple TV 4K, model A1842 devices in my home on differnt Sony TVs. The app opens normally, but when I select a live channel it will sometimes return error TVAPP-00244 and no channels will play. I am below the five simultaneous

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