Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (413.9K)
WHY is there no CUSTOMER SERVICE w/this company???
Have been trying to get assistance with an internet connection issue and an apparent download speed problem for weeks now! The customer service numbers simply DO NOT WORK!!! I think it’s time to go back to Verizon Fios!! This is my LAST EFFORT TO GET ASSISTANCE!! Let’s see if I get a response. Unbel
Question
•
Your Home Network
Thank you so much for your help. Have a good day.
How Bridge Mode
Hello, I attempted to follow the instructions found from a post 5 months ago to do this. Connect a device directly to the gateway using Ethernet or Wi-Fi. Open a browser and go to http://10.0.0.1 Log in with the username admin and password password (unless you’ve changed them). Navigate to Gateway >
Question
Wifi "Action Needed" issue
My wifi saying "Action needed", and then it says to "Open Browser and Connect", once I click that it opens a browser Tab which says "This device is Paused, open the Xfinity Fi app". During this my Internet doesn't work or buffers a lot. Is there a way to fix this issue? I have tried restarting the d
Question
•
Your Home Network
Viper122, ok thank you. Home Alone 2 is currently on?
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
@user_txlk6a Enter the default username and default password: Username: admin Password: Check the sticker on the bottom of your Xfinity Gateway for the password. Note: If you previously changed your Admin Tool password, use the new password to log in
How Bridge Mode
Hello, I attempted to follow the instructions found from a post 5 months ago to do this. Connect a device directly to the gateway using Ethernet or Wi-Fi. Open a browser and go to http://10.0.0.1 Log in with the username admin and password password (unless you’ve changed them). Navigate to Gateway >
Question
I do now get a Login screen, but cannot login to 10.0.0.1 with either the default admin/password or the username and password that I setup with the install technician. Can you give some guidance here? Thank you.
How Bridge Mode
Hello, I attempted to follow the instructions found from a post 5 months ago to do this. Connect a device directly to the gateway using Ethernet or Wi-Fi. Open a browser and go to http://10.0.0.1 Log in with the username admin and password password (unless you’ve changed them). Navigate to Gateway >
Question
Stay here is fine. Right now watching Freeform 444. Does it mostly after commercials start and before they finish right when the show starts again. Then about a minute in to the show again. Then sometimes during the show again until the next set of c
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
Viper122, ok. Good to know. Would you like to stay on this thread or the other?
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
Viper122, hmm! That's some good information right there. I'm concerned because I started streaming on my iPhone, and it hasn't done what you've said happens to you. Any specific channel?
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
View cameras on my computer
How do I view the feed from my Xfinity cameras from my computer?
Question
•
Devices and Equipment
How Bridge Mode
Hello, I attempted to follow the instructions found from a post 5 months ago to do this. Connect a device directly to the gateway using Ethernet or Wi-Fi. Open a browser and go to http://10.0.0.1 Log in with the username admin and password password (unless you’ve changed them). Navigate to Gateway >
Question
•
Customer Service
RCS Messaging Waiting For Activation
Hello, I recently switched carriers from Verizon to Xfinity Mobile. I noticed that I haven’t been receiving texts other than iMessages, so I looked into my settings. My RCS Messaging setting is enabled, but has a status of “waiting for activation.” I tried toggling the setting off and on, and also t
Question
•
Network
No drop out on Amazon fire stricken max 4K. Only Apple.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
Only on Apple products. Firestick 4K max works perfectly.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
Hey there daveamato 👋 Can you let me know what happens for you when you try to access Fox News from the Xfinity Stream site if that's where you're experiencing the issue?
Fox News not viewable on Xfinity Streaming
why is fox news not available on xfinity streaming? All other channels work just fine!
Question
Viper122, sounds good. We will be here for you.
Audio drop
Still going on. Only on Xfinity stream app and apple devices especially apple tv4k. Any fix coming?
Question
Hello @user_txlk6a, thank you for taking the time to leave a post. I’m sorry to hear you’re having trouble enabling Bridge Mode. Let’s walk through the steps together: Open the Xfinity app and go to the Wi-Fi tab. Select View
XfinityMarshante
commented
22 hours ago
to the conversation:
4
How Bridge Mode
Hello, I attempted to follow the instructions found from a post 5 months ago to do this. Connect a device directly to the gateway using Ethernet or Wi-Fi. Open a browser and go to http://10.0.0.1 Log in with the username admin and password password (unless you’ve changed them). Navigate to Gateway >
Question