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My initial public post was over a week ago. So: I simply am NOT going to jump through anymore wholly unjustified Xfinity loops to try and resolve an issue that has been allowed to continue for years, with noone on your side trained to be proactive i
Apple TV StreamSaver subscription activation problem.
I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting
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fposki, Hi there! Thanks for reaching out. As someone who depends on email every day for important communication, I completely understand how frustrating this experience must be. That’s definitely not what we want for you, especially when some
Anyway to get my old Xfinity/Comcast email accounts back after yahoo conversion?
iPhone user here. I did the suggested conversion about 2 months ago, with the understanding that I would lose access if I didn't. When I did the conversion I had to create two new accounts in my iphone, and the old ones since they did not connect kept giving me errors so I deleted them. About a week
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user_205iq7 Great! We're glad to hear that. We have been hearing that after a few days, these hiccups do seem to be resolving on their own. Thank you for letting us know! Have a great weekend!
lost all comcast email access on outlook and apple. Says the imap.comcast.net server keeps dropping
Lost comcast email (2 accounts) access on iphone and Windows 365 outlook. On both phone and computer I get either "password incorrect" popup on ipthone or Internet Mail popup window in Outlook that will not go away, or says it cannot reach the imap.comcast.net server. Have deleted and attempted to a
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Can anybody please help me? I cannot get Xfinity to come out to bury a cable in my backyard. It's been over 6 weeks now. Only cancellations and excuses.
Burying a cable
Xfinity put in a new cable one month ago. Since then I have contacted them 7 times to bury the cable. It is a tripping hazard as well as a landscaping hazard. I cannot get anything but empty promises. Does anyone have any advice?
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since I changed to yahoo email from Comcast I can't do anything.. I can't unsubscribe, delete, send to spam ...I can do nothing
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Is there anybody at Xfinity that can actually help me? I have been waiting over 6 weeks for Xfinity to bury a cable in my backyard. Appointments are continually cancelled with no notification.
Burying a cable
Xfinity put in a new cable one month ago. Since then I have contacted them 7 times to bury the cable. It is a tripping hazard as well as a landscaping hazard. I cannot get anything but empty promises. Does anyone have any advice?
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Not here in NJ. Watching Kimmel from last night and it doesn’t show up in last watched. Foolishly rebooted box to no avail as usual.
LAST button no longer shows DVR shows
If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be
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yes, that is correct, but it is entirely random. For example, our mother in laws calls ring through, both her landline and her cellphone, but several of her health care providers phone calls are intercepted and sent to voicemail, but not all of them.
incoming phone calls keep getting intercepted
I have spent a good 5 hours with technical support on this issue. Twice, I have been told that the problem has been resolved. It has not. Xfinity voice is randomly intercepting calls from outside calls coming to our land line (we have terrible cell service) and asking callers to identify themselves
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I was on the phone on Sunday, May 24th for almost 3 hours because my 2 year subscription had expired, it was all very confusing and I thought it got straightened out. I was getting a phone pushed on me I didn’t want I don’t know anything about Galaxy
I need to return a mobile phone
I’ve been trying to return a mobile phone for a month. I have a ticket number, but no label
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I need help improving my cable signal in my house and i need a reinstall.
i had the cable installed in one location in my home but I need cable taps in at lease 5 other places in the house. I need it restalled so I can create more wired access points in my home.
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Customer Service
user_enzuhi Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to investigate this further and see what we can do to help. Please send a Direct Message with your full name and address. Here are instructions on how to
Have an account representative call my Wife and she will give you my number and you to call me now ASAP. Please and Thank you!
Have Customer Service Contact me R***** D***** who is the Husband of S****** D*****. Xfinity Breached the Contract that bot parties had agreed upon that was negotiated with me by a Xfinity Sales Agent. Both Me and the Sales Agent Understood that call was recorded. The agreement was "Free" Ipad with
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days of outages and interruptions
for 3 days the internet is getting cut attributed to "network enhancements". the first 2 days we got messages about the outages. today not even that. just a random time disconnect. outages are called enhancements now? whom are you fooling? please, we don't need enhancements or whatever you choose to
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Your Home Network
I absolutely agree! This sudden and arbitrary change from what I've used for over 30 years is maddening, disturbing, and extremely frustrating. I cannot find answers to the most basic questions - even at YouTube!! (which is the only way to find out
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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@user_iyzgv2 I am sorry to hear you are having the same issue. Have you swapped boxes?
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
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Same issue, watching live sports is even more maddening, now worse after I did every one of the troubleshooting fixes - now every 3-10 seconds. It is not happening on my iphone with Verizon, so it's not my internet. Another option I saw on Xfi
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
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make an appt. to review my plan, etc.
Would like to make an appt. at the Jupiter location to review my service
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Plan
@user_590d82 Good morning, and Happy Friday! Thank you for reaching out to our Xfinity Forums regarding your cable outlets. I'd be delighted to help you get some more outlets installed. When you get a moment please send a Direct Message with your nam
XfinityKassie
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I need help improving my cable signal in my house and i need a reinstall.
i had the cable installed in one location in my home but I need cable taps in at lease 5 other places in the house. I need it restalled so I can create more wired access points in my home.
Question