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Hello user_q46aca 👋 With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites are still available on mobile devices, and you can still favorite Sports teams on the TV e
Favorites
We no longer have any favorites listed on our streaming TV and can’t figure out how to get them back. Can someone help?
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@XfinityJon Everyone is having issues with the new update. Read the growing pages of complaints.
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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user_ay7ea5, thank you for reaching out. I know this was a big change, and we appreciate everyone's patience as they learn about the new updates. We are aware that the favorites tab/filter has been a known issue, and we are actively working on it. If
Why? This is Broken!
Why did you “downgrade” to something less user-friendly? Where are the synopses telling what the episode is about? where are the favorite channels? So hard to navigate!
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Love all the same answers from supposedly "Official Xfinity Employee"'s No real answers only a sorry for your issues. South Park did a whole episode about the cable companies.
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
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@user_q0fs19 Thank you for connecting with us about your concerns with the Xfinity Stream app update. Our engineering team is currently working towards an update to resolve the issues. As soon as it has been updated, it will get pushed out. We apprec
Recently upgraded Xfinity Stream App on TV lost functionality
I believe others are posting this same issue. My TV recently forced me to upgrade the Xfinity Stream App. After install I had to re-authenticate. All went well, I was able to go view live TV, see my recordings, etc... HOWEVER, I lost ability to FILTER and also lost FAVORITES. I can still see and vie
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I agree that removing the filter feature (filtering by channel number or by channel title) along with the favorite channels is sorely missed. I look forward to the return of these features. it makes navigating through the menu much easier and faster.
New app missing features
The new app does not show my favorites and there is no way to filter channels. It also does not show scheduled recordings. It needs to be modified.
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Repeating myself: "I don't stream don't have that need." I don't use apps. I only watch either live (very rarely) or 95%+ of the time recorded on Xfinity cable box to watch usually within a day or two and rarely for a long series such as half hour "M
NBC AGT & The Voice Sound randomly disappears in recordings.
Recordings on NBC every week of The Voice & AGT the sound disappears for seconds every few minutes. No other NBC programs or any other programs on any other channel do this.
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Hi @user_4i0e4i, and thanks for reaching out on the Xfinity Community forums and for calling this out. You're right: the new Xfinity Stream experience isn't what it could be, with missing options and other concerns with features and functionality.&n
Not a fan of the app change!
I’m so disappointed with the new app my Iphone. The Favorites are missing in the channel lineup. When you click on a show to see the description it just goes to that channel, no information. On Demand is gone so I can’t choose shows from Networks anymore. What should have changed is the ability to s
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XFINITY MOBILE - FAKE ADVERTISEMENT FOR FREE PROMOTION - GROUP OF SCAMMERS
XFINITY MOBILE - FAKE ADVERTISEMENT FOR FREE PROMOTION - THEY START CHARGING AND SUDDENLY STOP MY LINE AND FORCE ME TO PAY THE BILL OTHERWISE THEY WILL SEND THE SAME TO COLLECTION AGENCY.
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Getting Started
I totally agree!! - update is awful!! I will also cancel if they don’t put old features back!!
New Xfinity stream app
New app is bad. If changes do not happen with in a week I will be cancelling my subscription
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To the Official Xfinity Employees: There are numerous threads on this forum in which your users are extremely frustrated with the latest streaming app and have no faith that Xfinity is willing or able to fix the problems in a timely manner. That is
Why did Comcast feel the need to break (I mean update) the Streaming App?
Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to
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Agree- update is AWFUL! I will definitely cancel all my services if they don’t fix it soon!!
New Xfinity stream app
New app is bad. If changes do not happen with in a week I will be cancelling my subscription
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Hey @user_85mx8p, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to provided limited troubleshooting for the Xfinity Mobile device. What steps have you already taken to troubleshoot the RCS issu
RCS issue on WiFi
Hi. I have an iPhone 17 and am current on all iOS updates. I switched from T-mobile in February. My RCS works fine when I am on cellular, and when I am on WiFi everywhere BUT my home. I have troubleshooted for hours and been on the phone with xfinity mobile for hours. I got a new router today and th
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Until the app has the functionality of the old stream app I will no longer use it. The new app is basically useless. The live tv listing is also useless. Bring back the old app until you have something better.
Unacceptable Xfinity Stream App Update (v9.0.0) – Restore Scheduled Recordings Tab & DVR Storage Percentage Immediately
As a paying Xfinity customer, I am beyond frustrated with the disaster of the new Xfinity Stream app redesign (version 9.0.0). Whoever approved this update stripped away basic, essential DVR features that we pay high monthly prices to use.Specifically, you removed: The Scheduled Recordings Tab: Ther
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jsidewater, thank you so much for stopping in to share your feedback on the recent updates to the Xfinity Stream app. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Fav
New app missing features
The new app does not show my favorites and there is no way to filter channels. It also does not show scheduled recordings. It needs to be modified.
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Hey there, @user_3t8bcl, thanks for reaching out through Xfinity Forums regarding your Stream App. We appreciate your feedback regarding the app. Is your app currently up to date with the latest version? Have you attempted to uninstall and reinstall
Playback Preferences on new Stream app
Smart resume no longer works on Samsung or LG TVS. Support says to go to settings-playback preferences….but on the new app I can’t find that.
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user_zqzcie Hello, I am sorry you are having service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. First I will ask a few questions to better understand the root of the problem. We value you as a lo
Unable to see scheduled recording with new streaming app (version 9.0.0
I’m not able to see my scheduled recordings anymore with streaming app version 9.0.0. Previous versions I was able to see scheduled recordings under the recordings tab. Now with new version it is removed.
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@chace151 thanks for taking the time to post on our Xfinity Community Forums page. I appreciate your feedback and can get it submitted on my end. In the meantime here is some information on how to Get started with the Xfinity Stream app, it includes
Scheduled recording missing on streaming app
What the heck! The new streaming app is horrible. Not only is it harder to see live tv channels, but I cannot see what is scheduled to be recorded. Live channels start in the single digits. On my home box my channels are in the 600s. When I go to channels on the streaming app they are in Spanish. So
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In addition, you used to be able to Filter for ‘Favorites’, that feature appears to be gone as well. Also, for your saved programs, you could see which shows you had partially watched and ‘resume’ watching them. That appears to be missing too!
New Xfinity Stream App – Missing HD Channel Filter
Subject: Xfinity Stream App – Missing HD Channel Filter I recently updated to the redesigned Xfinity Stream app on my iPhone and discovered that a very useful feature from the previous version is missing. The old app allowed users to filter the TV guide to display only High Definition (HD) channels.
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Hey there, @user_5m5eu5, thanks for reaching out through Xfinity Forums regarding your feedback on the app. We appreciate you providing these details, as we always want to improve the customer experience. I can take a look at your billing details to
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New app is horrible
It is unusable. Fast forward is 10 seconds instead of 30. No smart resume. Can’t figure out how to delete a show. Don’t know what the xfinity is thinking but it truly sucks. Maybe it’s just time to cancel this over priced service.
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