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Thus far yes. I am away from my home,so it will take a few hours before I can double check the logins for all the devices. Barring anything weird it should be settled.
xfinity premium - peacock premium
Hi, I have an Xfinity premium-tier account. In my account benefits, Peacock Premium is also included. I have tried activating it in various ways, but it hasn't worked. I also used the link, but it didn't work. It keeps saying my account is not eligible, even though I am a premium user. How should I
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user_6bm5yc OK, I am glad that worked. Is everything working up to par?
xfinity premium - peacock premium
Hi, I have an Xfinity premium-tier account. In my account benefits, Peacock Premium is also included. I have tried activating it in various ways, but it hasn't worked. I also used the link, but it didn't work. It keeps saying my account is not eligible, even though I am a premium user. How should I
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Movies Not Showing Trailer Options
Using cable box. Why are way more movies now on Xfinity not showing trailer options?
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Xfinity Stream Website
Yes I had a prior subscription, but I cancelled it prior to trying to active. I don't know why it worked, but it does now say that I have an active account.
xfinity premium - peacock premium
Hi, I have an Xfinity premium-tier account. In my account benefits, Peacock Premium is also included. I have tried activating it in various ways, but it hasn't worked. I also used the link, but it didn't work. It keeps saying my account is not eligible, even though I am a premium user. How should I
Question
Greetings, user_ix2rd1! We appreciate you posting on our XFINITY forum with your modem activation concerns. Are you receiving an error message when you try to activate the modem through the XFINITY App?
Xfinity WiFi gateway
I picked up a new WiFi gateway today at your store. I can’t get the internet to connect.
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@mgob I hear how overwhelming this situation feels, and it makes complete sense to be concerned when you see a charge of that size, especially when it wasn’t intentional. International roaming can be confusing, and many customers are surprised
Excessive Data Roaming Charges
Hi, Today I was charged $1700 worth of data roaming charges. They occurred when I left the country and before I had the chance to turn on Xfinity Global Pass. What can I do to avoid paying $1700? Is it possible to retroactively activate the global pass for the day? I activated it less than 2 hours a
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user_ilstm5 Hi there! Our team would b happy to look intot htis for you. Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in
Expired Refund Card
When I closed a prior account, xfinity sent a refund prepaid debit card to my temporary address. The card didn't arrive until after I left that temporary address, and I didn't even see the debit card until it had expired (It was good for only four months?!!). I put it away because I had other pressi
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Expired Refund Card
When I closed a prior account, xfinity sent a refund prepaid debit card to my temporary address. The card didn't arrive until after I left that temporary address, and I didn't even see the debit card until it had expired (It was good for only four months?!!). I put it away because I had other pressi
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Customer Service
Help with security system
I’m a 12-year Xfinity Home customer on legacy hardware and legacy pricing. My system still depends on the old Netgear WNR1000 security router. I understand newer systems no longer require it. I’d like to discuss migrating to supported equipment and current monitoring pricing.
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Devices and Equipment
user_rpo164 Hi there! Thanks for using our Forums as a tool and we are happy to point you in the right direction for you to access your email. Please visit here to take a look at the steps to access and manage your email.
Issue Getting Into Email [Edited]
how do i get into my email [Edited: "Personal Information - Email Address"]
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@XfinityJanelle i’m sorry but that’s just so much and it was a genuine accident. most of the data used was from background processes and apps and not me actually using my phone. is there anyone that i can talk to to receive assistance on this?
Excessive Data Roaming Charges
Hi, Today I was charged $1700 worth of data roaming charges. They occurred when I left the country and before I had the chance to turn on Xfinity Global Pass. What can I do to avoid paying $1700? Is it possible to retroactively activate the global pass for the day? I activated it less than 2 hours a
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@user_fvo8tp I’m really sorry to hear about your experience trying to cancel your service. That’s certainly not the experience we want for you. We’d like to help make this right and ensure your request is completed as quickly as pos
XfinityEva
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16 hours ago
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cancel
I have requested cancellation several times, speaking to a sales rep who said they would take care of the situation and misled me into thinking they would assist with the cancellation. After speaking to them for over an hour, they refused to cancel and said I should call. I am going to file a class
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