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I have already troubleshooted with my workplace. The vpn works fine without xfinity.

VPN connectivity with Xfinity continually dropping!

I have had xfinity for several years and am using a gig speed connection. But lately (in the last 6 months or so), my company's vpn connection keeps dropping. It doesn't matter whether I am wired or wireless, I continue to have the same issues.  Some days, it is even worse wired than wireless.

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user_zrxfvn This isn't the experience we want any customer to have, and my team can help get you in a new promotion. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initia

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Illegal price increase mid contract

I have been using Comcast internet for over 10years, and a few months ago I was offered a promotion for 35 dollars per month for 800 Mbps internet with the price guaranteed for 12 months via contract. This month, my bill suddenly increased from 35 dollars to 129 dollars and when I contacted Comcast

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I have already troubleshooted with my workplace. They believe xfinity is blocking or slowing my work vpn.

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VPN connectivity with Xfinity continually dropping!

I have had xfinity for several years and am using a gig speed connection. But lately (in the last 6 months or so), my company's vpn connection keeps dropping. It doesn't matter whether I am wired or wireless, I continue to have the same issues.  Some days, it is even worse wired than wireless.

Question

Illegal price increase mid contract

I have been using Comcast internet for over 10years, and a few months ago I was offered a promotion for 35 dollars per month for 800 Mbps internet with the price guaranteed for 12 months via contract. This month, my bill suddenly increased from 35 dollars to 129 dollars and when I contacted Comcast

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Hello user_26ts86, thank you so much for your interest in making Xfinity your Mobile provider. These days our phones are so important, so it means a lot. You can confirm your device compatibility by using this Link. Was our in-store team able to help

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Trans verizon to xfinity S24, S24+

As of today my unlocked, paid for S24, S24+ phones are not compatible to transfer from Verizon to Xfinity. Spent 2 days, approx 4hrs to find this out at the Xfinity store. So much for their promo..don't waste your time. They suggested trading in my 3mo old phones for their xfinity phones.

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user_xmj1u5 Were you given a specific reason from the technician on why that request could not be accommodated?

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Coax cable connection

Requested install of Xfinity modem , technician needed to run coax cable to the apartment but was not able to. Requesting support for follow up appointment to get apartment connected. Thanks

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user_gzgagn thank you for reaching out today. I would be more than happy to take a look into the offers you are referencing to see what exactly the requirements are.

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“Free” ipad [Edit: Inflammatory]

We were [Edit: Inflammatory] into purchacing an iPad. We were told it was an incentive/gift fir getting Comcast internet. Only to realize too late that we were being charged about $45/month for installments on the iPad and an xfinity mobile line attached to the ipad. I was on the phone for hours yes

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there is a coax outlet on the property which the technician saw but was unable to run cable from the outlet to my apartment

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Coax cable connection

Requested install of Xfinity modem , technician needed to run coax cable to the apartment but was not able to. Requesting support for follow up appointment to get apartment connected. Thanks

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Hello it’s me again. the tech did show up about 45 minutes after the time window, but could not perform the installation.  he said he put a ticket in and I would receive information regarding another visit / appointment. Now I’m checking in

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Transfer of Service

Hey Tom, Your system needs revamping! Here’s my complaint. Hi Tom, Have you ever tried to access help from Comcast? I’ve been a loyal customer but can’t transfer service . It’s been so frustrating. I think you could learn from my experience. I like Comcast products but cannot understand why the tra

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The forum would not let me "like" this post. I "like" this post.

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Confusion Regarding Paramount+ Access With An Xfinity Showtime Subscription

There is a lot of confusion caused by the wording on Xfinity X1 regarding Paramount+ and Showtime. Even the Xfinity service reps don't know what's going on as I spent 45 minutes on the phone with a rep who assumed -- as did I -- that Xfinity Showtime subscribers SHOULD be receiving access to Param

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No updates as of yet. I have reported it to the BBB. I will keep you posted when I hear something.

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“Free” ipad [Edit: Inflammatory]

We were [Edit: Inflammatory] into purchacing an iPad. We were told it was an incentive/gift fir getting Comcast internet. Only to realize too late that we were being charged about $45/month for installments on the iPad and an xfinity mobile line attached to the ipad. I was on the phone for hours yes

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@user_wvab56​ So are we! 😡

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Disappointed with Comcast and Bally Sports

Will be researching other carriers for the Twins when my contract with Comcast ends. Unfortunate for Comcast and many Twins fans

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Hello @Tiggspring, thank you for taking the time to reach out on social media.   The Xfinity DVR, specifically the X1 DVR, allows you to pause live TV for up to 60 minutes. This is a cumulative limit, so if you pause for 10 minutes and then res

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Change pause times with new DVR

Have there been any changes to the DVR pause times?! I had dish and hold times were over an hour. I like to watch while doing chores causing me to step away from the tv for a bit more than 10 min at a time. How can I adjust this? Have there been upgrades in the last 3 years? 

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Need help with billing

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Xfinity Stream

Is there a way to have xfinity stream continue while opening other apps

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Any updates? I am currently being offered the same thing, but I am being told it will reduce my overall bill.

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“Free” ipad [Edit: Inflammatory]

We were [Edit: Inflammatory] into purchacing an iPad. We were told it was an incentive/gift fir getting Comcast internet. Only to realize too late that we were being charged about $45/month for installments on the iPad and an xfinity mobile line attached to the ipad. I was on the phone for hours yes

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@user_gtwdgr​ I don't have the option of choosing a band for my wifi calling. I'm forced to use whichever band is available if I choose wifi calling and I run too many things on my router to go with 2.4GHz for everything. Xfinity needs to fix this so

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Calls Not Coming Through Using Wifi Calling

After a two hour tech chat trying to find out why calls just weren't even ringing through on my Galaxy S22 Ultra, nothing was resolved and no one really had an answer as to what was going on. Tonight, my husband totally missed a call, again, that didn't even ring through on his Galaxy S21FE work pho

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I need to change my internet billing date? Every time I click on the change date it says something went wrong.

I need to change my internet service due date for autopay from the 24th to the 10th. I have spoken to your department and they say can not do or some lie and say i will send it to the right team do change this. i have tried to change on the app or online and it says something went wrong. So then I t

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I solved it by using the 2.4 GHz Wi-Fi band. Most Wi-Fi routers are dual-band. The default for the main Wi-Fi Home network is usually the 5 GHz band. The Wi-Fi Guest network is usually assigned to the 2.4 GHz band. Switching over to my Guest network

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Calls Not Coming Through Using Wifi Calling

After a two hour tech chat trying to find out why calls just weren't even ringing through on my Galaxy S22 Ultra, nothing was resolved and no one really had an answer as to what was going on. Tonight, my husband totally missed a call, again, that didn't even ring through on his Galaxy S21FE work pho

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Hey user_6gr0k7, thanks for reaching out to Xfinity Support on our forums. Our website here, has some great information on the requirements to unlock the phone and has a link to get the unlock code.

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Phones paid off yet it locked

I don’t get how my device is fully paid off has been but when I try to take it to somewhere else it’s locked. Talking to Xfinity on the phone about this is like talking to door

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