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Greetings, user_95sb4l! Thanks for knocking on our XFINITY Community door. We are sorry to hear you are having an issue with trying to activate your subscriptions. Can you please try to log in using a private or incognito window to bypass cached data
No subscriptions working - please help
I am a new customer of Xfinity 1G internet plan that comes with Peacock And Disney+ subscription. My monthly statement shows so. Except that none of my subscriptions are active. Nor is there any way to activate them. xfinity customer service is sleeping on the complaint. There never was any “activat
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Serviceability request
I'm trying to get a serviceability as well I tried to find the chat you mentioned But I'm not seeing it.
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Customer Service
Thank you for choosing Xfinity and for joining us here on the Forums, user_3jeokm. If anyone’s deciding between using their own equipment or an Xfinity Gateway, I alwaays recommend going with the Xfinity Gateway for the best overall experience.
NAS with Xfinity Gateway?
I want to add a NAS for remote data access and backups for a PC and MacBook, as well as mobile devices. I’m considering the Synology or UGreen, but am open to other brands if they work well with the Xfinity network. I also have a Linksys mesh if that makes a difference.
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I am a senior and all this seam confusing, I see a video fee which I do not know what that is for and seemingly 2 programming fees and I do not want sports. So why am I being charged all this. I am 79 year old and would like to keep the bill at a mi
What is “ Video Price” on my bill
What I’m paying 80 dollars for “ video price” that I didn’t asked for nor I upgraded my plan in last 10 year. This new thing called Video price what is it? Anyone knows to explain this please?
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Thanks for reaching out in reference to concerns with making calls. I apologize for any inconvenience this may be causing you, and I will be more than happy to assist you today. To send a "Direct Message" to Xfinity Support: Go to xfinityforums.comCl
Want a NEW HOUSE PHONE NUMBER
When I make a call, I get a recording saying, "This number is protected by SPAM call filtering...enter the following digits." I would like a NEW PHONE Number to stop the SPAM reporting.
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No subscriptions working - please help
I am a new customer of Xfinity 1G internet plan that comes with Peacock And Disney+ subscription. My monthly statement shows so. Except that none of my subscriptions are active. Nor is there any way to activate them. xfinity customer service is sleeping on the complaint. There never was any “activat
Question
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Customer Service
Want a NEW HOUSE PHONE NUMBER
When I make a call, I get a recording saying, "This number is protected by SPAM call filtering...enter the following digits." I would like a NEW PHONE Number to stop the SPAM reporting.
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Customer Service
Thank you for reaching out in our community, @Riley922. We are happy to help clear up your concerns over a Prepaid Mastercard. Can you tell me how you received it? We'll gladly look into it for you.
Virtural Prepaid Mastercard Military $180
I am unable to activate this card; the link errors off. Yet I can go onto the Xfinity site and can pull up the card sent on Feb this year along with a card sent previously that I could not activate. Is this a scam, is Xfinity playing a game, or is there a requirement to obtain a new service needed f
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user_e8tdmb Awesome, I am glad they resolved your concern. Is there anything else we can assist you with today?
Peacock
am reaching out to you, unsure if you even exist or will read this email. I am having such a difficult time trying to resolve an issue with watching Peacock on my television. I used to be able to view it, and now I can’t. Please see the email below that I wrote to an Xfinity employee who had reached
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I appreciate you letting us know you're experiencing something similar user_7xv3ml! Can you confirm what device you're using?
Cannot Enable Xfinity WiFi Hotspots Auto-Connect – Says I Don't Have Access
Hi everyone, I'm trying to enable Xfinity WiFi Hotspots auto-connect, but I keep running into the following error message: "You don't have access to Xfinity WiFi hotspots." This is confusing to me because: I'm a Gold tier member I have a 1 Gig Internet plan My account should be eligible for Xfinity
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Virtural Prepaid Mastercard Military $180
I am unable to activate this card; the link errors off. Yet I can go onto the Xfinity site and can pull up the card sent on Feb this year along with a card sent previously that I could not activate. Is this a scam, is Xfinity playing a game, or is there a requirement to obtain a new service needed f
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Customer Service
I am experiencing exact the same issue, wifi hotspot suddenly not working and saying my tier does not have access. None of the solutions provided above here. Have you resolved your issue?
Cannot Enable Xfinity WiFi Hotspots Auto-Connect – Says I Don't Have Access
Hi everyone, I'm trying to enable Xfinity WiFi Hotspots auto-connect, but I keep running into the following error message: "You don't have access to Xfinity WiFi hotspots." This is confusing to me because: I'm a Gold tier member I have a 1 Gig Internet plan My account should be eligible for Xfinity
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Mis información about the Price on watches
La persona que nos atendió nos dio mala información sobre los reloj smartwatch el costo nos dijo que íbamos apagar 4 dolores por mes y cuando venimos ala tienda aver cuánto pagaríamos mensual nos disen que sería 17 por reloj y se pagaría por el par 35 dólares y nos nos pareció por tal motivo tuvimos
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Devices
@user_p9yxa7 Thanks for coming to the forum to let us know. The best thing is using the Xfinity app to check the appointment status. It will confirm if the tech is just running late, or if the appointment needs to be rescheduled. If you have any trou
No show technician
We have an appointment for a technician today between 10:00 and noon but nobody has shown up. Please advise. Thank you!
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Video and image's blur and slow to apear in Chrome and Edge. Desktop PC
My Social media and other software under chrome and edge seems to be having some problems displaying some videos and images on my desktop PC. Which causes a delay and blurry images. Some take a few seconds and some never show at all. Win 11. xfinity Dl 948.37 Mbps Up 180.13 Mbs I'm trying to see if
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Your Home Network
@XfinityVictor no, someone finally figured out the issue. Thank you for responding!
Peacock
am reaching out to you, unsure if you even exist or will read this email. I am having such a difficult time trying to resolve an issue with watching Peacock on my television. I used to be able to view it, and now I can’t. Please see the email below that I wrote to an Xfinity employee who had reached
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I've received a link proportedly from xFinity proportedly telling me to begin my the transition. But the update now link carries me to a zoom site. I don't think this is correct. Advice from all is appreciated.
emails transition to yahoo
How do i know if the mail I get regarding the transition to Yahoo is authentic? I am getting messages from [Edited: "possible malicious email"] telling me to click the link below to update now. Sounds fishy to me.
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user_g10wgh Thank you for reaching out! We would be more than happy to check for Xfinity serviceability to your location. Now that you have made a post, you should be able to send us a direct message. To send a "
XfinityMartyR
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Serviceability request
I'm trying to get a serviceability as well I tried to find the chat you mentioned But I'm not seeing it.
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