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MS Outlook will not sync with new Yahoo email - PLEASE switch me back
I am attempting to update outlook on my desktop with the new settings for yahoo, and everything I have tried fails with the same results. I have tried with creating the 3rd party password as is mentioned in one of the help pages, I have tried with the password i had to create for Yahoo, and I have t
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Customer Service
Thank you so much to the Xfinity Executive Mobile Team and the Xfinity Corporate Team for reaching out to me today, carefully listening to my concerns, and taking the time to work through the issue with me. I know this has been a long and frustrating
Subject: Escalation Request – Repeated Confirmation of a Free Mobile Line, Followed by Unexpected Charges
Hello Xfinity Team,My name is [Edited: "Personal Information”]My Xfinity account # : [Edited: "Personal Information”]My contact number : [Edited: "Personal Information”]I am posting this here after multiple calls and several hours spent working with Xfinity Customer Service. I am hoping someone from
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Incorrect charges after seasonal hold and cancellation
I'm hoping someone from Xfinity can review the final bill on my elderly mother's account. I am an authorized representative for her. On August 6, I called Xfinity intending to cancel her service because she had moved out of her apartment. The representative suggested placing the account on a seasona
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Billing
Except is does not. I cannot get outlook to update with the new email settings from Yahoo. I need my email accounts switched back to comcast. This yahoo email is trerrible How can I switch back to comcast
MS Outlook and Yahoo syncing after Yahoo migration?
I will be using my 2016 MS Outlook program for my email after the Yahoo migration so I don't have to deal with all the mess Yahoo will create. Does anyone know if Outlook and Yahoo will sync like Comcast webmail and Outlook do today? I use Outlook more than webmail because of its other features and
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Intermittent DOCSIS loss of sync / T3 timeouts causing severe packet loss
I’m experiencing intermittent Internet failures where connectivity slows to a crawl or effectively drops for approximately 5–10 minutes, then returns to normal for an hour or several hours before happening again. This issue occurred with my previous modem and continues after replacing it with a new
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Your Home Network
The escalation process indicates that we have to have at least three visits within 30 days. We then have the ability to bring in additional resources by alerting the local market in your area. This may include our Network Engineers, Maintenance teams
Internet Keeps Dropping - Xfinity AI Chat Bot Useless
I am writing to report ongoing internet connectivity issues that have been occurring for several months. My internet unexpectedly drops for approximately 30 seconds to 1 minute at a time, often multiple times throughout the day, before reconnecting on its own. Last week, Xfinity dispatched a linesma
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Autopay
Trying to change credit card information for autopay but kept getting this message: You can't add a new payment method yet We need to verify your contact information to keep your account secure. Make sure to add your phone number and email address if you haven't already. Phone number and email alrea
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Billing
Ok, so you dropped internet and kept the TV service? We can actually push signals to wired boxes whether you have internet or not @mcndc.We should be able to push an account refresh for you, though you are correct, cable cards are technically no long
Tivo box stopped working, no channels.
How do I get Xfinity to push a fresh pairing/activation signal to my Tivo CableCARD's Host ID and Data ID.
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That's good to hear, would you like me to schedule another follow up in another day or so just be sure everything is good to go?
WiFi connection drops multiple times of day on my mobile
The wifi connection drops multiple times a day, especially if I am in a room at the other end of the house (50' away) or on the back porch. The distance that the signal goes has decreased considerably. This has been going on for months.
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Hi, @user_m4f6ad! We are glad you reached out so we can ensure all of your devices are connected. You should not have any compatibility problems getting your doorbell hooked up. You did a good job with the troubleshooting steps you tried. This page s
2.4 GHz not showing up
I am trying to set up my ring doorbell which only runs off a 2.4 GHz network. I have gone into the app and split my WiFi network into 2.4 and 5 GHz and named them separate things. The 2.4 GHz network won’t show up on my ring camera app or ANY of my smart devices. I’ve even turned off my 5 GHz networ
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I am leaving Xfinity for good! $95 for 600mbps for a loyal customer that has been with you for years is a joke! Thank you!
Billing dispute — existing customer paying $95/mo for 600 Mbps
To Xfinity Customer Care, I'm writing about my internet bill. As an existing customer, I'm being charged $95/month for 600 Mbps service. I was never properly notified that my promotional pricing was ending and my rate was changing. The only disclosure was fine print on page 3 of my bill. When I call
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xr15 code for Amazon fire tv 4k k24ne5
I am looking for the correct code for an xr15 remote to use all the remote features with my Amazon FireTV 4k model k25ne5, ASIN/SKU B08SWD2SCK. Several codes will turn the TV on and off, change the input, and volume, but not change channels of display the menu.
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X1
I have the $10 unlimited pass for Xfinity Wi-Fi just for the hot spots I can't get a to talk to anybody I need help
I paid for the hotspot reluctantly again this month due to spotty coverage and unstable service I need to talk to someone a human now. It won't let me sign in because I don't have an email because I'm just the $10 pass I can't call the phone number I need the signal to be strong like it was the firs
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Customer Service
I cannot watch amc plus either! Every time I click on something, it says the page cant be loaded.
AMC+ app
For two weeks now, I can not open my AMC+ app, but once I click on a film, it says it cannot load.
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I dropped Xfinity internet about a month ago, about that same time my Tivo box, with a Cablecard in it stopped working.As it turns out , canceling Xfinity internet also stops my Tivo box and I was told by both a customer service rep on the pho
Tivo box stopped working, no channels.
How do I get Xfinity to push a fresh pairing/activation signal to my Tivo CableCARD's Host ID and Data ID.
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Good afternoon @user_fmemfa. Have you completed any troubleshooting steps?
hulu streaming not working from xfinity X1
Have Xi6 xfinity box and hulu app comes up fine but any video on demand gets an error P-DEV310. How can I fix this issue
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user_f88sgh, We appreciate you allowing us to assist you with this matter and help you return to enjoying your streaming with peace of mind. We hope you have a great rest of your week!
XfinityNatalie
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Entitlement Reset / Reprovisioning for Peacock
Hello - I need an app/streaming entitlement refresh. My account is stuck in an activation loop for Peacock Premium (Error PPG_0017). I have tried clearing my browser's cache & cookies for Xfinity and Peacock, and using an incognito/private window, and trying a different browser. I need a backend sup
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