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I've signed up for YouTubeTv so I could watch wptv. Comcast/Xfinity is horrible and we are very limited in our area for alternative services. My bill is close to $300 monthly. They DO NOT care fore their customers, just try and use the customer servi
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
bigv8jeep Thank you again for reaching out and giving us the opportunity to look into this for you. We are hopeful that our X-Class internet will be available in your area soon, so that the XB10 can be provided to you. Have a great week, and thank yo
X2 xb10
X2 customer here in a new edge out market (Lehigh Pa) I’ve been trying to get an xb10 for several months. I’ve had my time wasted by several store associates, and chat associates. It seems like customers have more luck here. is there anyone that can help me get an xb10??? my equipment behind the mod
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This is not acceptable. We will be changing our carrier due to this. what a shame...we have been with Comcast for years but it's obvious you don't care.
When are we getting NBC back??
How long is Xfinity and Scripps going to hold our NBC station hostage? Xfinity claims they want to keep our service affordable, but $300 a month for poor choices of stations and frequent price increases for no reason is NOT affordable in any way! I'm looking at alternatives NOW
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Greetings, @user_zxk1gl! Thanks so much for taking a moment out of your busy day to leave a post on our community forum about these recent billing issues. You have definitely come to the right place for assistance. If you could send our team a dire
Xfinity Support
Greetings, I have been a faithful customer for 7 years and always made payments as I could. This year have been rough for me financially and health wise. So March, I heard my payments didn’t go through so last week Friday I spoke to a chat agent and asked can I make a payment arrangement so I can at
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How can I get wptv back Note: This comment was created from a merged conversation originally titled Return programming
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Xfinity Support
Greetings, I have been a faithful customer for 7 years and always made payments as I could. This year have been rough for me financially and health wise. So March, I heard my payments didn’t go through so last week Friday I spoke to a chat agent and asked can I make a payment arrangement so I can at
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Billing
Hello, @user_dbb69i Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcas
Loss of Scripps channels
I have been a Comcast subscriber for 25 plus years, and it is my most expensive utility. If Scripps programing is not restored, specifically WPTV, our LOCAL NBC provider, I will cancel ALL services with Comcast by June 1st of 2026. It is absolutely outrageous that local programing that is available
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Troubleshoot
The service to fix the issue on line has been done over a week I keep going to correct different issues and I get a blank screen no response.
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Xfinity Compliments
That is a very good question. I would like to know the answer as well, some kind of credit or compensation I would expect from Xfinity I’ve been a customer for decades literally.
Scripps dispute
Since we are no longer receiving CBS, I would consider this a good reason to leave Comcast. The 3 basic networks should be guaranteed above all else! We are long time customers and pay way too much for this kind of disruption. This seems to have little to do with tue price we pay and everything to d
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user_faaz2p If you would like us to take a look to see what is going on we would be happy to. We are pretty good at working with ticket agents to find a resolution for you if we can. If that's okay please send us a Direct Message, and we are happy to
Disney plus and Hulu bundle
Hello, i recently switched to the new bundle plan and im even paying the extra $7 for the premium services and i have not been able to activate my new services. I’ve tried customer service number I’ve tried IT and I even went in store and the person who helped me literally said “i don’t what to tell
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@user_vmjj8n I'm sorry to hear your connection is down. Our Xfinity App is free to download and is the best place you can check on the status of your connection. If you're signed up for our text alerts you would also receive a ext message about downt
Slow upload speed even after requesting an Xfinity gateway for symmetric speeds
Hello. I've recently changed internet plan to a 1Gbps download and upload speed. Download speed is fine, however my upload speed kept to around 30-45Mbps only. I realized my own Arris modem was listed in your compatible device list as only supporting 35Mbps upload limit and the broadband label for m
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user_d7hyz7 Thanks for reaching out to us here on Forums about a poor experience with an install, and I would be concerned as well given the amount of time it's taking. We are the right place to find out what's going on, and get you the help you need
Horrible Services!
I have been a customer with XfINITY years and is in the process of moving to a new house. I had scheduled a appointment to have a technician come to my new house and install the wiring, and a move in Date. The technician that arrive was unable run the wire from my house to the electrical box across
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user_dgzq52 Thank you for taking the time to reach out to us here on our Xfinity Forums! I can definitely understand wanting to make sure that you are getting the best value for your dollar. There are a lot of benefits to having mobile service with u
XfinityBillie
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Why should I switch
I have 2 lines with tmobile, my total bill is $60 a month. What is my incentive to switch to xfinity? They offer 1 line free for a year and a temporary discount on my internet then I would be paying the same or more then tmobile.
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