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@user_28w582 They are not showing spring training games as Extra Innings is for the regular season and I don't recall if they showed spring training games in past years. The channels for each team are there just no games.
MLB Extra Innings
It is still about 7 weeks until the baseball season starts but I am wondering if the MLB Extra Innings pay for view package be available on Xfinity for the 2026 MLB season. The Extra Innings channels are still in the channel lineup and in past years I have received a letter from Xfinity telling me t
Question
user_pjd677 thanks for using the Xfinity Community Forums page to reach out regarding your missing refund. Let's see what the status of your refund is together to get this cleared up. Can you send over a direct message with your full name and comple
Looking for help with a refund that Xfinity fails to send to me.
Hello- I'm wondering if anyone has any thoughts. I've been trying to get a $1,700 refund from an overcharge on my account a place I no longer live at. They have verified that the refund is due and I've been told 6 times that the check will be mailed. Each time it doesn't arrive, I call. The last tim
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Moving internet lines
Hello, I need to schedule a technician to come out and move the line from the pole to my house. i am having renovations completed in my backyard, and the internet line will be in the way.
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Customer Service
Thank you very much for the information. I would like to look further into that issue from here. Can you send me a direct message with the full name and complete address for your service? To send a direct message [private message]: Clic
URGENT: Unauthorized Contract and Forged Signature on My Account
Hello, I am writing regarding a document I received about the tablet associated with my account. The document appears to contain my signature. I want to state clearly and formally: I did not sign this document. The signature shown is not mine. I never authorized any contract beyond what was verbally
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Tv closed caption
My tv keeps losing the closed caption. Up graded Xfinity tv box two weeks ago
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Customer Service
Mobile number with text message please
Can I get a Yahoo email invitation faster?
I am at my wit’s end with Xfinity email. I have essentially been locked out of my own life because Xfinity emails from major companies, including my health insurance company and my utility provider, don’t reach my inbox and haven’t for over a year. Xfinity has been useless in fixing this. It isn’t a
Question
Add 2nd mobil phone to comcast email address
Help me add 2nd mobile phone to existing comcast email address
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Sign-In and Account Management
Hi there @user_z833ng That's definitely not the experience we want for you as a valued Xfinity customer. I can assure you that we are more than happy to do everything we can to assist you. I will need a bit more information to further research this
CRAZY COMPANY I loose my number
I’m going crazy and extremely frustrated trying to fix a problem with Xfinity for the past two months. It’s unbelievable — you talk to 50 different people, waste your time trying to fix an issue you didn’t create, and no one in this company can actually solve it. You canceled my phone number that I’
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AI Customer Service Feedback
Just some feedback. We switched providers and needed to cancel our account with Xfinity. Better price and quicker internet. All I could get to was an AI bot that would speak with me. I understand the efficiency and the system is quite intuitive. However, please look into the unnecessary small talk c
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Customer Service
Through service center
URGENT: Unauthorized Contract and Forged Signature on My Account
Hello, I am writing regarding a document I received about the tablet associated with my account. The document appears to contain my signature. I want to state clearly and formally: I did not sign this document. The signature shown is not mine. I never authorized any contract beyond what was verbally
Question
Thank you for reaching out to us here. Those links will work if you need information on a transfer PIN.
My number transfer pin and account number
My number transfer pin and account number for my phone number [Edited: "Personal Information"]
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Hello user_5eyhma following up on this since you've been working with our tech teams on this - were we able to get things synchronized, and is this issue now resolved for you?
Email Non-delivery report received
I have been contacting the same people with the same email addresses for years, now all of the sudden, my emails are kicked back with the following message:
Question
Macuser4770, Yes, that’s right. On the Xumo Stream Box, the number buttons 0–9 on the Xumo remote, like the XR100, let you enter channels directly in the Xfinity Stream App, just like on an X1 box.Please be reminded that sending unsolicit
Xumo Number buttons for Xfinity Stream App
Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,
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user_60jgfk, Thank you for reaching out to Xfinity Support. If the issue is with the water company, you would need to reach out to them directly. If it is something our techs have worked on, let us know, and we can look into that for you.
Bad Repair That Looks Horrible
There is A Company in The Trailer Park That Is Replacing Water Lines…And They Have Cut The Cable Multiple Times And They Came Out To Bury The New cable And when they Got To The Trailer They Did A Horrible Job And The Underpinning Looks Horrible And Nothing Like It Did Before They Touched It And I Wa
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Hello, @user_1qm3nz To request a copy of your chat conversation, you need to sign in to your account in the Privacy Center. After signing in, a verification code will be sent to your mobile phone for identity verification. Once verified, you can
Previous chat notes
I read in here I can request previous chat notes I had with a Xfinity agent. The date I’m looking for is December 18, 2025? Thank you
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The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Looking for help with a refund that Xfinity fails to send to me.
Hello- I'm wondering if anyone has any thoughts. I've been trying to get a $1,700 refund from an overcharge on my account a place I no longer live at. They have verified that the refund is due and I've been told 6 times that the check will be mailed. Each time it doesn't arrive, I call. The last tim
Question
Hi there @user_pbu255 Thank you so much for reaching out on our Xfinity Community Forum about your modem shipment. I'll be happy to assist. I may need to take a further look at your account. Please follow the steps listed below Please se
Modem not shipped
I’m expecting my modem on 2/28/2026, I got notification about my shipment however it has not been updated for a few days other than label printed. I need the modem ASAP pls. Thanks
Question

Hi there, @user_5w00wk Oh no, I'm sorry to hear that your TV keeps loosing closed captions. I definitely understand how important having closed captions are. If the closed captioning (CC) is already set to "On" but not working, you need to reset it.-
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Tv closed caption
My tv keeps losing the closed caption. Up graded Xfinity tv box two weeks ago
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