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Thanks for your post here in our community about activating Peacock, @SkiDude1720. We're sorry to hear about the trouble, but happy to help. It sounds like you've already visited xfinity.com/yoursubscriptions and logged in with your Primary Xfinity
Activating Peacock account via Xfinity StreamStore
I'm in the StreamStore and was looking to activate my Peacock subscription, included because of my internet and Xfinity status. Peacock is not listed in my StreamStore subscriptions to 'Activate', but when I go to 'Add & Manage Subscriptions' the Peacock option already says that Peacock Premium (wit
Question
user_qqf7w8 Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertai
Time to switch to Fios
Enough of these games Comcast. My bill went up $26 per month at the beginning of the year and now you have reduced our service and want us to believe it is Scripps fault. I don't think so. Time to make the switch to Fios.
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Thanks, am in-process. Deleted account and currently resyncing down from Xfinity. It's nearly 50%, been at it for 30 hrs.
Unable to access comcast email through Outlook Classic using windows 11, no new email messages received since 9 AM
No new email messages received since 9 AM today 4/9/2026. Still an problem now at 5:30 PM.
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Hello user_lwfnq2 thanks so much for taking the time to reach out here via our Xfinity Forums with these TV and X1 voice remote questions! Is the X1 remote showing a red&green blinking light when touching anything? Are you able to use the
Remote pairing
Just replaced the box and Netflix keeps coming up; trouble w pairing new remote
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We tried to change the volume with the Xfinity remote and now it doesnt work at all. I have a Roku tv.
Remote pairing
Just replaced the box and Netflix keeps coming up; trouble w pairing new remote
Question
Thanks for your feedback, @user_u94tuc. We appreciate your feedback. Did you have a billing or service issue I may assist with today?
Everything
Customer service [EDIT: language] so bad chat and phone they do what ever the [EDIT: language] they want instead of asking or telling you they don’t understand what you said they freestyle and do what they want. Please hire FLUENT ENGLISH SPEAKERS TO ASSIST AND HELP PPL IN THE [EDIT: language] USE W
Question
We are always happy to review your account, and provide additional assistance. Please let us know if you need further assistance.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Breadcrumbsz - Our team would be happy to help in every way we can. Please send us a message. To do so, click on the chat icon located at the top right of this forum's page.Here are the detailed steps to direct message us:• Click "Sign In"
Xfinity mobile account not resuming
Hey I paid my my past due balance for my xfinity mobile account yesterday but it still hasn’t turned back on for me.
Question
Looks like the team isn’t available right now, you think you could get your higher mobile team to help me out that would be great.
Xfinity mobile account not resuming
Hey I paid my my past due balance for my xfinity mobile account yesterday but it still hasn’t turned back on for me.
Question
Time to switch to Fios
Enough of these games Comcast. My bill went up $26 per month at the beginning of the year and now you have reduced our service and want us to believe it is Scripps fault. I don't think so. Time to make the switch to Fios.
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Customer Service
Are we getting any credits on our monthly rate because we are not getting all the channels that are a part of the package we subscribed to?
Credits or refund due to loss of Scripps contract
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going
Question
Everything
Customer service [EDIT: language] so bad chat and phone they do what ever the [EDIT: language] they want instead of asking or telling you they don’t understand what you said they freestyle and do what they want. Please hire FLUENT ENGLISH SPEAKERS TO ASSIST AND HELP PPL IN THE [EDIT: language] USE W
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Customer Service
Good evening @user_s4o4f4, and thank you for reaching out to us on our Community Forums. We’d be happy to assist with your request to cancel your cable services and repackage your account to Internet‑only. We’ll also make sure you’r
Can I cancel my Cable and keep my internet only?
Hi Can I cancel my cable subscription and just keep the internet with you.
Question
@user_lxtel9 Please know we pay programmers to bring you the entertainment you love, and many reasonable offers have been made, but they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Can I cancel my Cable and keep my internet only?
Hi Can I cancel my cable subscription and just keep the internet with you.
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Sign-In and Account Management
Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Hello @Robyn_C and thank you for taking the time to reach out and share your concerns with us on the Xfinity Community Forums. We understand how frustrating it can be when there are unexpected changes to your TV lineup, especially when it impacts th
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Masters tournament
Will users get some kind of refund for the horrendous coverage of the 2026 Masters?
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