Comcast.net email

@user_7omg8j 

My wife and I switched to Xfinity for home internet and cell phones.

We cant access the comcast.net email account/mailbox. Not through the Xfinity app or a browser on a laptop.

Tried setting up the mailbox in Outlook and yahoo Mail, still no access. Been back to the Xfinity store where we signed up 4 times, they are clueless.

Any help?

How long ago did you switch to Xfinity?  If it was after June 2025 you wouldn't have an email through Xfinity.

Now, if you have an email address and can't access it what error messages are you getting?

Are you able to access it here: https://connect.xfinity.com/appsuite  .  Have you cleared your cache and cookies?