Regular Visitor
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5 Messages
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work.
Sort of.
Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SHUT OFF , the experience is not particulrly joyful.
If you use outlook to manage your email, be aware that the first thing yahoo does is decide whether an incoming message is spam.
If it thinks it is spam, no filter gets executed and into the spam folder it goes.
Once there, it is inaccessible to outlook.
You have to go to the yahoo web page and manually move the supposed spam.
This supposedly "trains" the spam engine.
So now, on that account I have a new manual task that I have to remember to execute.
Some research shows that this is not a new issue for yahoo, it is at least a few years old and clearly they aint gonna fix it.
Great.
To say I'm annoyed is a bit of an understatement.
If I had it to do over again, I would not do it.
So I wonder whether I'll be forced with the rest of the family accounts?




Accepted Solution
XfinityMatthew
Official Employee
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1.6K Messages
27 days ago
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dlj9999
Regular Visitor
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4 Messages
17 days ago
Well gee thanks😡. I wish Xfinity had said this in September 2025 when you were pushing people to yahoo. I'm keeping my mother's email in comcast.
I, on the other hand, need to get off yahoo.
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user_dj3555
Visitor
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1 Message
14 days ago
Why would Comcast, with one of the more secure email services in the U.S. choose to migrate to Yahoo mail which has had some of the worst data breaches on record?
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user_q4njea
Visitor
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1 Message
10 days ago
I am so angry at Xfinity right now! I knew something was up when I used their new “Hub” page and email was not front and center.
wait until the other shoe drops and Xfinity sunsets their email offering! What a terrible way to handle Comcast/Xfinity customers who have been loyal for years.
Just as there are email options there are alternative internet services for all users. I guarantee that the bottom line is driving this whole thing.
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kona2
New Poster
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2 Messages
2 hours ago
It is too bad you think that change in this case is considered "growth". Also I have to say that you as a volunteer don't seem to be to empathetic for the plight of people being forced into this situation by comcast. Unfortunately, when we adopted Comcast as our primary email address, we thought it would be the same forever with only slight upgrades. Had I known it was going to change so significantly years ago, I would have used Gmail as my primary email that was linked to so many of our different accounts we have developed over the years.
I guess that I should start immediately trying to change all of our accounts to a Gmail email address, although I am sure I will miss several.
Additionally, with so many streaming options available today, I for one will avoid Xfinity as much as I am able.
It is shameful that Comcast/Xfinity will be forcing everyone to make this non-growth "change"
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