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DoS Attack and Dropped Wifi
I have a NetGear router c7000. I am been having issues with the Wi-Fi going down (a few minutes at a time). I checked the logs and when internet goes down, there seems to be DoS attacks lists. How can I stop this from happening? The Disable Port Scan and DoS Protection box was checked. I unchecked i
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Your Home Network
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Connectivity Drop
My service has a severe drop in connectivity. XFinity's own speed test confirms. My usual connectivity is around 800-700Mbps but for the last few days I've only seen 18-23Mbps. Can you help? Service area: zip code 30236
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Your Home Network
I am having a similar issue, but my internet is normally only going down from about 11am est to about 4pm est. The router will reset and takes about 2 minutes for the internet to be restored. The router has been replaced and lines tested. Xfinity has
Wifi keeps dropping intermittently for the past two weeks
It will drop multiple times a day, usually for about 10 minutes each time. The app and the website tell me to restart my modem, but there must be some other issue. Could this be an issue with the equipment? It's a couple of years old.
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It didn't happen often with my Note 9, but it did happen with that phone as well. It's happening consistently with the S22Ultra though. The minute I turn WiFi calling back on, almost no calls come through. And this is their own mobile service so thei
Calls Not Coming Through Using Wifi Calling
After a two hour tech chat trying to find out why calls just weren't even ringing through on my Galaxy S22 Ultra, nothing was resolved and no one really had an answer as to what was going on. Tonight, my husband totally missed a call, again, that didn't even ring through on his Galaxy S21FE work pho
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Amazon devices not connecting to WiFi
Have been on a month long quest to get my old Echo dot, a new Echo dot and a new Fire TV connected to WiFi. I believe I have tried every potential solution to be found through googling this issue. short summary Xfinity techs out 3 times 5 calls to Amazon help desk (1 call resulted in tech guy
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Your Home Network
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WIFI does not work on Google Pixel 7
I am connecting my cell phone to the xfinity wifi and it connects fine, however most of my apps on the phone will not work while connected to wifi. Some of the apps include: X (twitter), Google Play Store, Yahoo Fantasy, Sam's Club App, skype and more. I have tried to power cycle the router and add
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Your Home Network
@DowntownCB I am sorry but I don't see where it says *which* ports need to be open on the xfinity modem/firewall for ATT wifi calling to work well? It is so strange though for me it sometimes works if I restart my phone but then minutes later it st
Calls Not Coming Through Using Wifi Calling
After a two hour tech chat trying to find out why calls just weren't even ringing through on my Galaxy S22 Ultra, nothing was resolved and no one really had an answer as to what was going on. Tonight, my husband totally missed a call, again, that didn't even ring through on his Galaxy S21FE work pho
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Since upgrading to XB7 (in bridge mode) wifi connected devices keep dropping home network (full bars) and connecting to hotspot (one bar)
The hard wired devices stay connected and have no interruption of service, but WiFi connected devices will periodically disconnect form my home network and connect to "Xfinity Mobile" which has terrible service and is a network that cannot be removed from the device memory. It isn't a case of the Ro
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Network
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People calling me show up as restricted caller
People calling me show up as restricted caller, no matter who calls Mark
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Plan
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Charged $100+ in roaming fees when I didnt turn roaming on!
Today I got a bill saying I owe $100+ in roaming fees. I traveled to El Salvador on March 6, 2024 and never turned roaming on, never. As soon as I landed I bought a plan through my second Salvadoran simcard and purchased a prepaid internet package in El Salvador. I never turned roaming on, I was us
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Plan
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WiFi whitelist?
I've seen messages from 2 years and older indicating no device white or blacklist exists for the xFi router. Bummer, never a great time to find extra $300+ I'll probably have to drop on a gigabit capable modem and router. I did notice under admin console if you go to connection > wi-fi there i
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Your Home Network
Internet is constantly dropping
My internet seems to randomly drop throughout the day. I notice it almost always happens when playing in an online game, I will be disconnected within 5 minutes and my whole home network will need to reboot. I have the Xfinity Gateway and have had a technician come out a couple months ago when exp
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Your Home Network
Phone won't make a call
My phone will not make a call over wifi, wifi calling is on. And I have a good wifi connection.
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Devices
Random calls
Why am I getting calls from [Edited: "Invalid Phone Number"]? And know one says anything?
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Customer Service
Hi, @jrose78! Thanks for reaching out to XFINITY over our forums page for help with the WiFI calling concern. How are you today? I hope all is well! I am sorry to learn about this experience with being unable to activate the WiFi calling feature at t
Unable to activate Wi-Fi calling at this time. Please try again later.
I joined Xfinity mobile when it was first offered and purchased an S8 from them and it worked for the most part but I could never get wifi calling to work. I recently updated to a BYOD Unlocked Galaxy S10 from Amazon and I still can not enable Wifi calling. Every time I try I get "Unable to activate
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Bury my drop
I need my drop buried at my house please. How do I get this done? thanks, koula [Edited: "Personal Information"]
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Customer Service
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Calls from correctional facilities.
When someone calls me from a correctional facility the call doesn't show up or notify me on my phone. However, the recorded message from the facility comes through voicemail. I dont know if calls from correctional facililies are blocked for some reason, and need to have them unblocked. Technically t
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Plan
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Drop Amplifier
Hi, A couple of weeks ago my internet service stopped working. I went through the online trouble shooting with support and they could not see my modem. Set up a technician visit that was scheduled several days out. While waiting I decided to try and bypass my Drop Amplifier CSMAPDU9VP
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Your Home Network
Hey there, @user_7gx4sy! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! Xfinity Mobile (XM) supports WiFi calling on BYOD Samsung devices. WiFi calling is available on all Xfinity Mobile devices except for Samsun
Samsung S20 FE 5G Wifi Calling not enabled...texts delay sending
I recently switched to Xfinity Mobile. I started getting delayed or failed text messages when Wifi is turned on and off. This worked fine for my previous carrier. My Samsung S20 FE 5G does not have a Wifi Calling option under Settings > Connections. I've tried texting Xfi
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I am so glad I found a post, finally, that addresses the problems I’m having at my home with wi-fi calling using my iPhone 14 pro and my xfinity modem. The phones were purchased in 2023 from xfinity, being replacements for our iPhone X which worked p
NKMH
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1 year ago
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Calls Not Coming Through Using Wifi Calling
After a two hour tech chat trying to find out why calls just weren't even ringing through on my Galaxy S22 Ultra, nothing was resolved and no one really had an answer as to what was going on. Tonight, my husband totally missed a call, again, that didn't even ring through on his Galaxy S21FE work pho
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