We recently switched to Xfinity. Phone calls and text work fine but there is NO --as in ZER0 -- data connectivity. ERR_INTERNET_DISCONNECTED. After hours on the phone with customer service, we have gotten nowhere. We are in a rural area with only one Verizon tower available, but this just isn't work

Xfinity recently removed the filter option that allowed DVR recordings to be separated by TV or device. Now, each DVR/TV shows its own recordings, but on my TV, I see all recordings from every device in the house. I now have to scroll through 30–40 recordings from other TVs. How can I set it so that

Hey Xfiniky! I see you brought back the Guide option in the main menu. I guess enough people complained about that one. So when we will get back the option see our DVR recordings by device??? I think the device recording sorting was far more important than the Guide button. Hey Xfiniky users, let's

Used to be able to sort recordings by device they were recorded from. That feature is now gone. Thanks for taking a step backwards. My wife and I have very different tastes and prefer to have separate lists. For a technology company you leave a lot to be desired. Your web site is slower than molasse

Just switched to Xfinity on 1/12/25 and have been trying to use the buyout promotion to get $500 per phone. I'm using the site: https://mobiletimetoswitch.xfinity.com/#/purchaseinfo and every time I click the "continue" button at the bottom to submit my old bill from Verizon it just redirects me bac

I am having 2 separate problems since I installed a new Xfinity Gateway I have been using a Xfinity Pod to connect my Dell all in one computer and that worked fine with the old router and I have HP laptop and that worked fine, but now my Dell refuses to connect to the pod and goes straight to the ga

Hello, I had an Xfinity Tech come out recently and ever since they had come out I have been noticing a second WiFi connection under the same name as my own, one of them does not allow me to connect at all and the second one attempts to connect, but fails due to weak signal. When the tech was here it

Hello, My pods won’t connect to my iPhone 16. It only connects to the gateway. If I’m in a blind spot where there’s no Wi-Fi signal, my phone doesn’t have any Wi-Fi, even though I’m right next to the pod.

Signed up for this a week ago. Had problems getting 300 Mbps upload speeds so finally picked up an XB8 gateway and got that working, now getting the speeds. But on my account page and on the Xfinity app, it shows the 1229 GB limit. In chat, the agent assured me that I have unlimited data and the the

Do not select the tag for customer service hashtag terrible whatever it is because as soon as you do it will completely kill your review and make you restart just for people that need to know but my complaint is the constant having to get the same issue fixed over and over I've had them for over 5 y

How do I open my email

2 months ago I signed up for xfinity and received a router and set up my internent plan. I was paying for 2100 mbps but not receiving the speed. After hours of phone calls and online technicians not being able to fix the issue, they stated I HAD to have a technician come out to look at my router. I

My name is [Edited: "Personal Information"] and I have been a loyal Xfinity/Comcast customer for over 20 yrs and for the past year I have been able to get someone to help me resolve my problem.June 2024, I went into the Saugus store to get a crack screen fixed on my daughters phone. I was helped by

The XB8's status page under under Gateway > Connection > XFINITY Network is missing upstream channel information. It was there until the device rebooted about 4 days ago. Looks like there was some kind of firmware update applied. Is this a bug with the firmware? The XB8 is configured in bridge mode.

I’ve been experiencing over the last week very frequent buffering on MAX. The buffering is not occurring on Netflix, Disney+, Paramount+, Prime or Apple+ is anyone else experiencing this issue on Max?

Here’s a revised version of your review that maintains a professional tone while amplifying your anger and frustration: Xfinity’s Customer Service is an Absolute Disaster Dealing with Xfinity has been one of the most frustrating customer service experiences of my life. Your so-called “support” syste

My internet is down and I don’t know why

I am pretty upset with my internet service over the last 3 weeks. It keeps dropping out randomly. I am unable to contact customer service. I called 2 days ago and the robot on the other line performed a router reset. I was supposed to receive a text asking if it fixed the issue, but I never received

I constantly have to relaunch Xfinity stream on my LG TV because I cannot select some channels from the recently watched list after a few channel changes. Very, very frustrating. Do you guys not test and check changes before you release new versions?? It's a constant battle with the Roku and LG vers

This company is absolutely horrendous Four years of terrible customer service. Lies. Overcharging. Very happy to be done with them. Please everyone go to any other company and save yourselves the anguish