Official

Accepted

Unanswered

Advanced Filters

Search Results (316)

Relevance
Selected Relevance

Closed

Pinned

How do I unlock my Xfinity Mobile phone? (Answered)

Learn how to unlock your Xfinity Mobile phone so it can be used with another wireless carrier. Most of the time, your phone unlocks automatically within 48 hours of being paid off. Here are other unlock rules: Your phone must be activated for at least 60 days.The phone must be paid in full.Your Xfin

Articles

460

0

0

Closed

Troubleshooting your Xfinity Voice and fax machines (Answered)

Find troubleshooting tips about using fax machines with Xfinity Voice service. Troubleshooting Tips Dedicated fax machines — If you want a dedicated fax machine that's always on, you need a second telephone line for the fax machine.Note: A second line isn’t necessary if you only occasionally want to

Articles

121

0

0

Closed

Use the Repeat Dialing feature with Xfinity Voice (Answered)

One of the many features of your Xfinity Voice service is Repeat Dialing, which repeatedly dials a busy number until someone answers, freeing you for other activities. You can still use your phone to make and receive other calls. Note: Repeat Dialing is not available in all areas, and is not include

Articles

77

0

0

Closed

Use the Call Trace feature with Xfinity Voice (Answered)

Our Xfinity Voice security feature, Call Trace, protects you against harassment from another caller, by tracing their number. This information will be available only to law enforcement officials with either a valid subpoena or another valid legal authorization. Learn how to set up Call Trace and pro

Articles

67

0

0

Closed

Change your voicemail PIN for Xfinity Voice (Answered)

Protect your security by updating your Xfinity Voice voicemail PIN, which serves as a password. You can change it by phone — anytime, day or night. Additionally, if you're ever locked out of your voicemail, you can also use these options to change your PIN and regain access. The PIN: Must be between

Articles

123

0

0

Closed

How to test your alarm with Xfinity Home (Answered)

Learn how to test your Xfinity Home alarm system. What you'll need: Xfinity HomeAccess to the Xfinity Home touchscreen Testing an alarm Testing your alarm every month ensures that your system is working properly and is ready to respond to any issues. Use the alarm Test mode when you change batteries

Articles

91

0

0

Closed

Manage rules in the Xfinity Home App (Answered)

Manage rules in the Xfinity Home App and use them to help you maximize the value of your Xfinity system. What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home App What's a rule? A rule is a customized command that helps you tailor your Xfinity system by: Notifying you when cert

Articles

93

0

0

Closed

Getting started with the Xfinity Home touchscreen (icons) (Answered)

Learn how to manage your Xfinity Home system using the Xfinity Home touchscreen — the control center that offers simple touch navigation with an easy-to-use interface. Arm and disarm your system, view live video from your Cameras, change settings for devices, such as Lights and Thermostats, and much

Articles

144

0

0

Closed

Manage emergency contacts in the Xfinity Home app (Answered)

Use your Xfinity Home app to manage emergency dispatch contacts. What You Will Need: Xfinity HomeAccess to the Xfinity Home app Difficulty Easy Note: If you’re unable to access the Xfinity Home app call 1-800-xfinity and an agent can help you update your Emergency Verification and Dispatch Contacts.

Articles

95

0

0

Closed

Xfinity Home devices — Where to get help (Answered)

Learn about Xfinity Home devices and where to get help adding, managing, and troubleshooting them. Touchscreen Your Xfinity Home touchscreen connects your devices and allows you to easily control your cameras, thermostats, lights, and more through the Xfinity app and Xfinity Home app. Learn about yo

Articles

128

0

0

Closed

Why Xfinity Mobile? (Answered)

Get ultra-fast WiFi speeds at home and on the go. Xfinity Mobile is exclusively for Xfinity Internet customers. Here’s more of what you'll enjoy: Up to 10 lines available on your Xfinity Mobile account, plus unlimited talk and text, with no phone line access fees.Get ultra-fast WiFi speeds at home a

Articles

66

0

0

Closed

Some Apple devices no longer supported by Xfinity Mobile (Answered)

Xfinity Mobile doesn’t work with Apple devices that have outdated software. If your iPhone, iPad, or Apple Watch has old software, it might stop working properly. You might not be able to use cellular data (internet without Wi-Fi). What you need: iPhones and iPads must have iOS 14 or newer.Apple Wat

Articles

239

0

0

Closed

Xfinity Internet minimum system recommendations (Answered)

The following minimum system recommendations for your connected devices will ensure you’re getting the most out of your Xfinity Internet service. If you meet the requirements but are not achieving the speed for your subscribed speed tier, please note: To achieve the upper range of your speed tier, y

Articles

192

0

0

Closed

Xfinity Home app for Xfinity Home — Automation (Answered)

You can use the Xfinity Home app to stay connected and control your Xfinity Home - Automation system. While the look and feel of the app varies depending on whether you have an Apple or Android device, the functions and features are the same. Don't Have Xfinity Home — Automation? Learn about the Xfi

Articles

100

0

0

Closed

What features are included with my Xfinity Mobile service? (Answered)

When you come on board with Xfinity Mobile, you get a lot of great features with every line. Xfinity Mobile is available exclusively for Xfinity and NOW Internet customers. Phone service features 5G data With Xfinity Mobile, connect to the fastest mobile service with 5G cellular and millions of WiFi

Articles

186

0

0

Closed

ANSWERED: What is Advanced Security on the Go?

Advanced Security on the go: Is available to xFi Complete customers through the Xfinity app.Provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. See below for step-by-step instructions on how to enable this feature an

Articles

5.1K

0

Closed

Pinned

How to: Direct messaging within the forum

To help maintain our forum design, we ask that you never send unsolicited/unwanted direct messages to any employee (even to the Xfinity Support handle) unless specifically asked to do so. You will only be able to send a Direct Message after you make a public post. To send a Direct Message on a deskt

Articles

518

0

0

Closed

Pinned

Free Streaming Channels with Xfinity

These new channels include NBC News NOW, Sky News, and 20+ Xumo-branded channels, offering customers a wide variety of news, movies and TV shows spanning genres such as comedy, crime TV, black cinema, lifestyle, reality TV, game shows, kids and more. Comcast plans to bring more free streaming channe

Articles

6.2K

2

0

Closed

How do I add a line to my Xfinity Mobile account? (Answered)

There's never been a better time to add a line to your Xfinity Mobile account. Learn how to use the Xfinity app or website to add a line to your account below. Adding a line with the Xfinity app To add a line to your account: Sign in using the Primary user's Xfinity ID and password.Tap the Services

Articles

156

0

0

Closed

Xfinity Free TV Week 2021

Starting Tuesday, November 23 through Monday, November 29, Xfinity customers will have access to a huge selection of premium content at no additional cost across X1, Flex, and Stream as part of Free TV Week. During Free TV Week, content from premium networks such as HBO Max, STARZ, and EPIX as well

Articles

15.8K

28

forum icon

New to the Community?

Start Here