***Updated 6/2/2026*** Xfinity Mobile doesn’t work with Apple devices that have outdated software. If your iPhone, iPad, or Apple Watch has old software, it might stop working properly. You might not be able to use cellular data (internet without Wi-Fi). What you need: iPhones and iPads must have iO

***Updated 8/31/2026*** Most equipment works fine with Xfinity Voice, but there are a few products that do not. The following equipment is known to have a high probability of errors with Xfinity Voice service: Telephones Bang & Olufsen: BeoCom 1Bang & Olufsen: Beocom 2Bang & Olufsen: BeoCom 4Bang &

Following the successful launch and positive consumer reaction to Xfinity’s new 5-year guarantee, the nation’s largest Internet Service Provider (ISP) has launched its everyday pricing (EDP) structure with four simple national Internet tiers that include unlimited data and the advanced Xfinity WiFi

***Updated 8/24/2026*** You can use the Xfinity Home app to stay connected and control your Xfinity Home - Automation system. While the look and feel of the app varies depending on whether you have an Apple or Android device, the functions and features are the same. Don't Have Xfinity Home — Automat

***Updated 6/2/2026*** If you need a new phone number from Xfinity Mobile, we're here to help. Things to know: All new numbers are given at random based on your address.You can't change the phone number for your tablet or smartwatch.Your phone number can only be changed once every 30 days. My phone

***Updated 6/17/2026*** You can easily find your Xfinity Mobile payments and billing details online. Your Xfinity Mobile bill is separate from your other Xfinity services, so the best place to see all your charges, payments, credits, and history is in your Xfinity Mobile account or the Xfinity app.

***Updated 6/23/2026*** If you joined Xfinity Mobile on or after April 22, 2026 or upgraded to the latest plan after that date, you must keep an eligible Xfinity Internet plan to keep your $10 multi-product discount (MPD). If you switch to an Internet plan that isn’t eligible, move somewhere Xfinity

With our DPPs, you may be eligible to pay for the cost of an Xfinity Mobile phone, tablet, or smartwatch over 36 months. You may be able to finance the total cost of the device(s) you’re purchasing, or a part of the total cost, based on a credit check (see the next section for more information). The

***Updated 6/23/2026*** You have 14 days from the date your device is delivered or you buy it in-store to return or exchange it. For accessories, you have 30 days from the purchase date. You can’t cancel or change your order once shipping starts.If you refuse delivery, your return or exchange may ta

***Updated 6/23/2026*** Find answers to FAQs on resuming Xfinity Mobile service to a suspended line. FAQs How do I resume service on a line that was suspended due to a billing issue? If your Xfinity Mobile account was suspended due to an expired payment method or other billing issue, add a new card

***Updated 5/28/2026*** Internet Essentials from Xfinity brings affordable, high-speed internet to your home. It gives you greater access to homework, jobs, healthcare and benefits, resources to learn, and more. Signing up is easy and fast at apply.internetessentials.com. You may qualify if you are

***Updated 8/13/2026*** This article provides instructions on resolving the "XRE-03134" error. Message When this error occurs, you will see the following message: “Sorry, we’re having some trouble. We’re working to fix this as quickly as possible. We may have to restart your TV Box to fully resolve

***Updated 8/13/2026*** Simply put, Interactive TV turns television into an active and not a passive medium by giving you the ability to interact with your TV on legacy TV Boxes. Benefits of Interactive TV Become more involved with your TV with Comcast Interactive TV. Use your remote to access free

Xfinity WiFi Hotspots Access Extended in the Nashville, Tennessee Area To help everyone stay connected after the recent winter storm, free of charge—including non-Xfinity members, Comcast extended access to its Xfinity WiFi hotspots across the Nashville area. The Xfinity WiFi hotspots are open throu

***UPDATE 07/18/2023*** We want to thank all community members who decided to participate in our “What if” sweepstakes. The entries were fantastic! All submissions were randomized to select winners. Below you will find those winners and our favorite submissions. First PlaceName: Devin - Entry: Email

Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’

These new channels include NBC News NOW, Sky News, and 20+ Xumo-branded channels, offering customers a wide variety of news, movies and TV shows spanning genres such as comedy, crime TV, black cinema, lifestyle, reality TV, game shows, kids and more. Comcast plans to bring more free streaming channe

***Updated 8/31/2026*** Learn how to manage your Xfinity Voice, including how to view, download, or print your call history using the Xfinity Voice portal. View your call history Sign in to Xfinity Voice using your Xfinity ID and password.Click Call History.The type of call (MISSED, PLACED, ANSWERED

Don’t miss the one-week chance to watch tons of the best movies, all for no additional charge. Free Movies Week is happening March 8-14th. Turn on your TV to discover what’s available and get started.​ Watch free movies from premium networks and subscription services as part of Free Movies Week, inc

***Updated 6/23/2026*** If you’re enrolled in XMC, you have several ways to file a claim for damage, failure, loss, or theft: The Xfinity Mobile Care app, The Xfinity app,Online,or by phone. Each will connect you to Assurant, Xfinity Mobile's official mobile protection provider. For full details on