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What features are included with my Xfinity Mobile service? (Answered)

When you come on board with Xfinity Mobile, you get a lot of great features with every line. Xfinity Mobile is available exclusively for Xfinity and NOW Internet customers. Phone service features 5G data With Xfinity Mobile, connect to the fastest mobile service with 5G cellular and millions of WiFi

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Xfinity Voice Spam Blocker overview (Answered)

Identify and stop unwanted calls with Spam Blocker so you only talk to the people that matter. Control is in your hands as you choose which types of call you want to block and which to send to voicemail, helping put an end to the nuisance calls in your life. Details Stop unwanted calls — Spam Blocke

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ANSWERED: What is the ESPN+ app on Xfinity X1 & Flex?

Don't miss the game: Catch your favorite sports teams with Xfinity! The ESPN app on Xfinity X1 TV Boxes and Xumo Stream Box from Xfinity offers live and On Demand content from ESPN, ESPN2, ESPN3, ESPNews, ESPNU, ESPN Deportes, LHN, SECN, and SEC+ channels. You can also subscribe separately to ESPN+

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How do I file a claim through Xfinity Mobile Care (XMC)? (Answered)

If you’re enrolled in XMC, you have several ways to file a claim for damage, failure, loss, or theft. You can file online, by phone, through the Xfinity app, or the Xfinity Mobile Care by Assurant app. Each will connect you to Assurant, Xfinity Mobile's official mobile protection provider. For full

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Comcast Interactive TV on legacy TV Boxes (Answered)

Simply put, Interactive TV turns television into an active and not a passive medium by giving you the ability to interact with your TV on legacy TV Boxes. Benefits of Interactive TV Become more involved with your TV with Comcast Interactive TV. Use your remote to access free product offers, set prog

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Where can I find my Xfinity Mobile account payments and bills? (Answered)

Xfinity Mobile devices and services are billed separately from any other Xfinity or Comcast services you may have. Information on your Xfinity Mobile lines of service may be provided on your Xfinity bill, but all charges, including any taxes and fees for your Xfinity Mobile service, will be reflecte

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What to Know About the New 5 Year Price Guarantee

Internet From staying connected to friends and family, to working remotely or adding smart devices throughout your home—a reliable, high-speed internet connection is fundamental to modern living. But as the need for robust internet continues to grow, so too can concerns about household expenses. We’

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Xfinity TV Remote app retired

The Xfinity TV Remote app was retired on Tuesday, February 11. 2025. It has been removed from the Apple Store and Google Play, as well as from Xfinity.com. Customers attempting to use the app may encounter errors and, eventually, won’t be able to use it. We have several alternatives to help ensure y

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How do I use call forwarding with Xfinity Mobile? (Answered)

With call forwarding, you can direct your mobile calls to another phone number, like your home or office number. It's included with the Xfinity Mobile plan, whether you have Unlimited or By the Gig data, at no additional cost. Turn on call forwarding There are two styles of call forwarding. You can

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How do I transfer a line between Xfinity Mobile accounts? (Answered)

You can transfer an active line to a new or existing Xfinity Mobile account if both Xfinity Mobile accounts meet certain requirements. Requirements to transfer a line between Xfinity Mobile accounts You can move an active line, including its device and phone number, from one Xfinity Mobile account t

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Using Xfinity Call Guard (Answered)

Xfinity Call Guard is available for no cost to Xfinity Mobile customers enrolled in the Premium Unlimited data plan. It identifies incoming callers as valid or as potential spammers, scammers, telemarketers, or robocalls. Note: Ensure you're using the latest version of the app for the best experienc

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How do I unlock my Xfinity Mobile phone? (Answered)

Learn how to unlock your Xfinity Mobile phone so it can be used with another wireless carrier. Most of the time, your phone unlocks automatically within 48 hours of being paid off. Here are other unlock rules: Your phone must be activated for at least 60 days.The phone must be paid in full.Your Xfin

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Does your Xfinity Voice Remote seem unresponsive?

Recent overnight maintenance on some Xfinity X1 TV Boxes, may be causing some customers to have a hard time using their Xfinity Voice Remote. To fix this issue, you may simply need to unpair your remote and then re-pair it with your TV Box. For steps to: Unpair your remote, see Turn off pairing on y

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How do I pay my Xfinity Mobile bill? (Answered)

By default, all Xfinity Mobile bills are set on automatic payment. This means we will automatically charge your card every month for the full amount owed on your bill. Your automatic payment date is always 20 days after your billing cycle closes. You can make a one-time payment before your automatic

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How do I view my Xfinity Mobile call and text message history? (Answered)

You can review your last three months of call and text message details using the Xfinity app or online through your Xfinity Mobile account. This history includes dates, times, and phone numbers for all calls and text messages sent from and received by all lines of service on your account. Call and t

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How do I track and receive my Xfinity Mobile or NOW Mobile order? (Answered)

Xfinity Mobile device orders, like phones, tablets, and smartwatches, include free, two-business day shipping to your Xfinity Internet service address. If you are bringing your own device to Xfinity Mobile and need a physical SIM card, you should expect delivery within five business days. If your de

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New Xfinity Forum Official Employee Indicators

We are excited to announce that we have updated the way we identify our Official Employees in the Xfinity Forum. This update includes a new Official Employee naming convention (changing “Comcast[FIRSTNAME]” to “Xfinity[FIRSTNAME]”), a new Official Employee avatar image and an updated Official Employ

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Can I change my Xfinity Mobile number? (Answered)

If you need a new phone number from Xfinity Mobile, we're here to help. My Xfinity Mobile phone is activated. If you're already using your Xfinity Mobile phone, call (888) 936-4968 and we can give you a new number. Any changes must be completed by the account holder, primary user, or a manager on yo

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Can I keep my current phone number with Xfinity Mobile or NOW Mobile? (Answered)

Transferring (porting) your number is easy and convenient. You can bring your current phone number with you or transfer it later. You can bring numbers from all carriers, so you can stay connected without any hassle. Note: Do not cancel your account before the transfer is finished or we may not be a

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How do I activate my mobile phone or tablet with Xfinity Mobile and NOW Mobile? (Answered)

Whether you're bringing your own device or adding a brand new one, we made the activation process simple — and you can do it all on your device in the Xfinity app. Activation times vary but the process usually takes about 10 minutes. You can either use an existing phone or tablet that has the Xfinit

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