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New National Internet Plans with Everything Included
Following the successful launch and positive consumer reaction to Xfinity’s new 5-year guarantee, the nation’s largest Internet Service Provider (ISP) has launched its everyday pricing (EDP) structure with four simple national Internet tiers that include unlimited data and the advanced Xfinity WiFi
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Announcements
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ANSWERED: How to Report a Website Blocked by Xfinity xFi Advanced Security
***Updated 5/5/2026*** Xfinity Advanced Security blocks websites deemed as unsafe. These sites may have malware, spyware, ransomware, or viruses that can harm devices or put personal information at risk. Report a website blocked by Advanced Security If a website seems blocked by mistake, submit a re
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Internet
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Hispanic Heritage Month - 2023
Comcast NBCUniversal is celebrating Hispanic Heritage Month by revealing “Be the Next Story Told” (“El futuro lo escribes tú”) – a multiplatform bilingual initiative led by Telemundo honoring and recognizing the culture, spirit, and achievements of Hispanics in the U.S, and inspiring future generati
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Channels and Programming
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Change your voicemail PIN for Xfinity Voice (Answered)
***Updated 8/31/2026*** Protect your security by updating your Xfinity Voice voicemail PIN, which serves as a password. You can change it by phone — anytime, day or night. Additionally, if you're ever locked out of your voicemail, you can also use these options to change your PIN and regain access.
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Phone
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What features are included with my Xfinity Mobile service? (Answered)
***Updated 6/2/2026*** When you come on board with Xfinity Mobile, you get a lot of great features with every line. Xfinity Mobile is available exclusively for Xfinity and NOW Internet customers. Phone service features FeatureDetails5G dataWith Xfinity Mobile, you can pick the mobile plan that works
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Xfinity Mobile
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Get Ready for the Big Game: Where to Watch and Stream
What to know for game day As the NFL playoffs have drawn to a close, the matchup for the big game is set, with the Seattle Seahawks taking on the New England Patriots. NBC will broadcast the game live at 6:30PM ET from Levi’s Stadium in Santa Clara, California on Sunday, February 8, 2026. The broadc
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Announcements
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Comcast Interactive TV on legacy TV Boxes (Answered)
***Updated 8/13/2026*** Simply put, Interactive TV turns television into an active and not a passive medium by giving you the ability to interact with your TV on legacy TV Boxes. Benefits of Interactive TV Become more involved with your TV with Comcast Interactive TV. Use your remote to access free
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TV
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Gotham Sports app now accessible to YES Network customers
The Gotham Sports app is now available to Xfinity customers who receive YES Network as part of their Xfinity TV service. Customers can authenticate on the app using their Xfinity credentials to access all YES Network programming, including live New York Yankees and Brooklyn Nets games. For more deta
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Channels and Programming
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Why Xfinity Mobile? (Answered)
***Updated 5/31/2026*** Xfinity Mobile is exclusively for Xfinity Internet customers. Here’s what you'll enjoy Intelligent WiFi Intelligent WiFi where it counts and 5G everywhere else. Get ultra-fast WiFi speeds at home and on the go with WiFi PowerBoost.Only available with Xfinity Mobile. Coverage
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Xfinity Mobile
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Olympic and Paralympic Winter Games Milano Cortina 2026
Olympic Winter Games: Opening Ceremony: February 6 Closing Ceremony: February 22 Paralympic Winter Games: Opening Ceremony: March 6 Closing Ceremony: March 15 Comcast, a proud partner of Team USA, introduced its roster of U.S. Olympic and Paralympic athletes who will represent Xfinity on the road to
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Announcements
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Manage rules in the Xfinity Home App (Answered)
***Updated 8/26/2026*** Manage rules in the Xfinity Home App and use them to help you maximize the value of your Xfinity system. What you'll need Xfinity Home or Xfinity InternetAccess to the Xfinity Home App What's a rule? A rule is a customized command that helps you tailor your Xfinity system by:
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Home Security & Control
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Expert Week – Knowledge Base Article Highlights
Our Xfinity Forum Knowledge Base is a collection of vetted information sourced from conversations that started right here in the Xfinity Forum. Knowledge Base articles include information shared by our customers and Experts, as well as, Comcast-approved information. We would like to spend day 4 of o
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Announcements
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How do I add a line to my Xfinity Mobile account? (Answered)
***Updated 6/15/2026*** There's never been a better time to add a line to your Xfinity Mobile account. Learn how to use the Xfinity app or website to add a line to your account below. Notes: For help with adding a new device to an existing line, see How do I add a device to an existing line?For help
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Xfinity Mobile
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How do I file a claim through Xfinity Mobile Care (XMC)? (Answered)
***Updated 6/23/2026*** If you’re enrolled in XMC, you have several ways to file a claim for damage, failure, loss, or theft: The Xfinity Mobile Care app, The Xfinity app,Online,or by phone. Each will connect you to Assurant, Xfinity Mobile's official mobile protection provider. For full details on
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Xfinity Mobile
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Correcting location data on Xfinity Internet (Answered)
***Updated 5/28/2026*** Websites may use location data (or “geolocation”) to display news, weather, videos, or other content that is only relevant to your region. However, sometimes this location data is configured incorrectly, and will show information for somewhere else. Geolocation service is not
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Internet
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How do Xfinity Mobile device payment plans (DPPs) work? (Answered)
With our DPPs, you may be eligible to pay for the cost of an Xfinity Mobile phone, tablet, or smartwatch over 36 months. You may be able to finance the total cost of the device(s) you’re purchasing, or a part of the total cost, based on a credit check (see the next section for more information). The
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Xfinity Mobile
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Where can I find my Xfinity Mobile account payments and bills? (Answered)
***Updated 6/17/2026*** You can easily find your Xfinity Mobile payments and billing details online. Your Xfinity Mobile bill is separate from your other Xfinity services, so the best place to see all your charges, payments, credits, and history is in your Xfinity Mobile account or the Xfinity app.
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Xfinity Mobile
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ANSWERED: What is Advanced Security on the Go?
***Updated 5/27/2026*** Advanced Security on the go helps keep your data and mobile device safe from potential threats when you connect to unsecured WiFi away from your home. Follow the steps below to turn on this feature and check your device settings. Eligibility Advanced Security on the go is ava
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Internet
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Using Xfinity Call Guard (Answered)
***Updated 6/15/2026*** Xfinity Call Guard is available for no cost to Xfinity Mobile customers on Mobile Plus or Premium Unlimited mobile plans. It identifies incoming callers as valid or as potential spammers, scammers, telemarketers, or robocalls. Note: Ensure you're using the latest version of t
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Xfinity Mobile
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Xfinity Sports & News TV Now Available
Introducing Sports & News TV: Your Ultimate Source for Sports, News, and More Starting January 22, 2025, Xfinity is launching a brand-new video tier—Sports & News TV—designed to bring you live local channels, popular broadcast networks, top sports programming, and exclusive news coverage. Available
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Channels and Programming
