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service call scam

I called customer service to report my xfinity landline phone was out of order. They scheduled a service call but a couple of hours later I got a call

Question

 • Home Phone Service & Equipment

22

1

0

Accepted Solution

Closed

How can I search for an email with Xfinity Connect?

How can I search for an email with Xfinity Connect?

Question

 • Xfinity Connect App

1.7K

5

0

Accepted Solution

rewind tv

Will WGN's rewind tv be offered in the Chicago area?

Question

 • Channels and Programming

1K

2

0

Accepted Solution

No scores when I go into sports by hitting c on remote.

No scores when I go into sports by hitting C on remote.  Is it a setting on my end or an issue with Xfinity?

Question

 • X1

4.4K

42

Accepted Solution

4k DVR TV Box

Hello, I would like to upgrade my X1 HD TV box to an XG1v4 4k DVR box. I spent 40 minutes on the phone with a nice support member, but he was not a

Question

 • Customer Service

21

1

0

Accepted Solution

Collection

I had service for years and always paid on time but a year and a half ago I moved to a area that Comcast didn’t provide service while under contract a

Question

 • Billing

37

3

0

Accepted Solution

Closed

Adjustment request

I got a letter asking for Fill up the adjustment request Though I am no longer a customer of xfinity. I did not find any form in the provided website.

Question

 • Billing

3.8K

21

Accepted Solution

Comcast Seasonal Plan

Where can I find the user agreement/rules for the Comcast Seasonal Plan?

Question

 • Customer Service

1.4K

10

0

Accepted Solution

Channel changes

Looks like we lost AntennaTV and also Grit? Now we have two different stations carrying Comet.

Question

 • Channels and Programming

74

2

0

Accepted Solution

Existing Deals for Current Customer - Promo's Customer Retetion

Hello, Im kinda sick of this practice from Xfinity on increases price on a yearly base and have to get in contact to get promo deals for existing cust

Question

 • Billing

130

3

0

Accepted Solution

seasonal convinient plan

I am on a seasonal convenient plan until December 2021. I am out of the country and would like to change the plan to an earlier date and month-October

Question

 • Customer Service

36

1

0

Accepted Solution

Apple Watch Activation issue

I am beyond frustrated with the process of connecting my new apple watch to xfinity mobile. I go through the pairing process and when adding cellular

Question

 • Xfinity Mobile

151

7

Accepted Solution

Contract Expiring

My contract expires on 9/25 and logged into my account where it says manage your services. Upgrade and downgrade your plan. When I click on the link i

Question

 • Billing

18

1

0

Accepted Solution

TV box

The blue light on TV receiver box stays on when I press the power button on the remote. The TV turns off but the Xfinity box blue light stays on alway

Question

 • X1

24

1

0

Accepted Solution

slow internet

I'm paying for 800Mbit, even the xfinity speed test says I am getting only 40's other 3rd party speed test says more like 10-12. No outage in my area

Question

 • Your Home Network

67

5

0

Accepted Solution

Change wifi password

How do I change my wifi password?

Question

 • Your Home Network

55

3

0

Accepted Solution

Vegetarian growth on cable liney

I have vines growing at a rental property I own that is blocking my dumpster. Can you cut them back? [Edit: personal information]

Question

 • Customer Service

25

2

0

Accepted Solution

When will xFi Pods be back in stock?

I have tried to order some xFi Pods today only to be told that they are not in stock.

Question

 • Customer Service

14

2

0

Accepted Solution

Bring back court tv

Xfinity suddenly dropped court tv without warning . Will they bring it back or will I have to switch companies?

Question

 • Channels and Programming

130

3

Accepted Solution

Closed

relocate an Xfi Pod

What is the procedure for relocating an Xfi Pod?

Question

 • Xfinity App

1.2K

4

0

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