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Please provide the option to ungroup recordings
I like almost everything about the DVR except for the fact that there is no option to ungroup recordings. I like to watch my recordings first in/first out and with the recordings grouped it is impossible to determine the oldest recording. SO please consider adding that option.
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X1
Problem Accessing Certain Websites
My apology for the long explanation of my Issue. I've been able to connect to "now problem websites" for the past 30 yrs since being customer with Comcast/Xfinity. About 4 wks ago, I was unable to access certain websites -- Connection timed out. These sites are very important to me --dealing with my
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Your Home Network
No coaxial outlet
Recently moved to new house. I see an Xfinity box outside and a cable running - but there’s not interior coaxial outlet to match. Looking forward to having my service up n running. Thanks!
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Customer Service
need help
I'm new and was told I could use hotspot while waiting on tech to install. Hotspot stopped working after half a day and is now showing as poor signal and nothing will connect
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Customer Service
Supervisor call
I need a supervisor to call me about work done in my yard today, not going through all these prompts on phone, I’ve already filed a police report and need someone to call me !
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Customer Service
Received an email saying I requested to cancel my services when I made no request to do so.
I do not want to cancel my services. I received the email July 2nd 2025 and it says today is my last day of service. What do I do?
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Customer Service
Comcast modem
Why do I have to use Comcast’s modem to get unlimited data for free? Why does it cost $30 for unlimited data without Comcast’s modem.
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Customer Service
Worst company ever
This company is absolutely horrendous Four years of terrible customer service. Lies. Overcharging. Very happy to be done with them. Please everyone go to any other company and save yourselves the anguish
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PS5 won't connect to wifi with full bars and other devices connected.
The past couple days my ps5 will not connect to the Wi-Fi router. When searching for networks my Wi-Fi shows full bars and when I try to connect to it, it says it can't and that the signal is too weak. It is maybe 6 feet away from the router and connected to it before. Other devices can connect to t
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Your Home Network
New unlimited internet plan costs
I am curious why about every website posting news on the new xfinity internet plans they state the 1000Mbps plan is $85 with the 5 year price lock. But when I chat with an agent they tell me my cost would be $100. Note that I have been a customer since 2004. Thanks
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Customer Service
Promotional Discount Ending
Hello! Who do I talk to, to extend the promotional discount? I also am planning to move addresses 8/17/2025 and need to know if I can do this now or wait until the 30 day timeline starts.
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Customer Service
Email address I had
My email address was [Edited: "Personal Information"]. I cannot login now.
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Missing emails
I am not receiving all emails sent to me, even those I have verified the address with.
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Xfinity cut my sprinkler line while burying lines, how can I get this fixed?
Xfinity cut my sprinkler line while burying lines. Pretty much that. Cant figure out who to contact or where to report this. Plants are thirsty and dying.
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Customer Service
Connecting phone to a projector
I’m interested in connecting my iPhone to a projector to mirror the Xfinity Stream app. Any advice? Should it work, or are there restrictions to mirroring shows via the app?
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Xfinity Stream App