Hi there, user_hcmvfo and thank you for reaching out for help connecting your iPhone to your Xfinity Wi-Fi. We’re really glad you came to us for support! If your iPhone isn’t showing any available Wi-Fi networks, let’s start with a few quick checks:
Make sure Wi-Fi is turned on in your iPhone’s settings.
Double-check that Airplane Mode is turned off.
If everything looks good there but you're still having trouble, try these steps:
Toggle Wi-Fi off and back on.
Forget the network and then reconnect to it.
Restart your iPhone—sometimes a quick reboot can clear up temporary glitches.
Reset your network settings (just a heads-up: this will remove saved Wi-Fi passwords).
Make sure your iPhone’s software is up to date.
If the issue continues, it’s also a good idea to check your Xfinity Gateway and its connections to ensure everything is working properly on that end. Ensure the device has not been restricted due to parental controls. We’re here to help every step of the way. Let me know how it goes or if you’d like help walking through any of these steps!
XfinityThomasA
Official Employee
•
2.5K Messages
1 day ago
Hi there, user_hcmvfo and thank you for reaching out for help connecting your iPhone to your Xfinity Wi-Fi. We’re really glad you came to us for support! If your iPhone isn’t showing any available Wi-Fi networks, let’s start with a few quick checks:
If everything looks good there but you're still having trouble, try these steps:
If the issue continues, it’s also a good idea to check your Xfinity Gateway and its connections to ensure everything is working properly on that end. Ensure the device has not been restricted due to parental controls. We’re here to help every step of the way. Let me know how it goes or if you’d like help walking through any of these steps!
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