Visitor
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1 Message
Received an email saying I requested to cancel my services when I made no request to do so.
I do not want to cancel my services. I received the email July 2nd 2025 and it says today is my last day of service. What do I do?
Visitor
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1 Message
I do not want to cancel my services. I received the email July 2nd 2025 and it says today is my last day of service. What do I do?
XfinityLinda
Official Employee
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1.9K Messages
2 days ago
Oh, no! That would be a cause for concern for me as well, @Vfar0342. We'll have to review your account to find out why you received the email. Please send us a Direct Message with your full name and complete service address. We look forward to hearing from you.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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