Visitor
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1 Message
Did I Get A Scam/Spam Xfinity Sales Call?
This afternoon (08/12/22) I received a pre-recorded voicemail supposedly from Comcast Xifinity. The number that called me was [Edited: "Personal Information"] in Rochester, NY.
The full message was:
”Hi there I'm calling you from Comcast Xfinity to let you know that your existing account is qualified for 50% off in order to avail the discount kindly call us back at [Edited: "Personal Information"] from 8 AM to 5 PM Pacific standard time thank you and have a great day.”
Is this message ligitimate? If not, who do I report it to? And how do I report it?
Thank you!
user_202122
Visitor
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3 Messages
7 months ago
YES! IT IS A SCAM!
The call I received on 11/15/22 came from a 610 area code, though the recorded message left call an 888 call back number. I called the 610 number first and got the voicemail of a guy named Mark Schlager. Then I called the 888 number and it 'sounded' legit. It had a very similar recording when you call into Comcast/Xfinity. However, when you call the real number, the automated voice actually tells you your name and your info before you speak to anyone.
I gave the FAKE guy the name on the account. When he asked for my address, I told him to hold him and I googled to see if this call was a scam. That is when I came across this forum. I told the guy on the phone, I would call back.
So, I then called the REAL Comcast and spoke to a customer service rep. I asked her if she had been receiving calls about 50% off the bill. She said yes and immediately asked if I had the numbers it came from. I gave her both numbers. So yes, it is a scam!
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user_3121c8
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2 Messages
7 months ago
How did they get my address and phone number? Was there a security breach somewhere within Xfinity?
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user_3121c8
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2 Messages
7 months ago
The phone number they used was [Edited: "Personal Information"]
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pmizota
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22 Messages
7 months ago
I just got suckered into the Target scam. The reason I thought it was legit is that my account reflected things that they said would happen - $100 credit for signing up, the addition of a premium channel. How were these changes made to my account?
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user_bc2787
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2 Messages
7 months ago
I'm getting constant calls from [Edited: "Personal Information"] who are calling on behalf of Comcast - [Edited: "Inflammatory"]
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Tdkmoran
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3 Messages
7 months ago
I returned an "xfinity call" to [Edited: "Personal Information"], after doing a reverse phone lookup and having it flagged as a "low spam risk". Person on the line asked me how much I'm paying for internet and then told me I am eligible for half off, if I prepay for 2 years. I asked if I could have the offer mailed or emailed to me & I was told no. I declined the offer. I can see how people could be fooled by this. Beware!
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user_8abdac
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2 Messages
7 months ago
I got a call from someone at xfinity earlier today about 50% off my bill for 24 Months. He he’d access to my account. He wanted me to purchase a gift card at target for $500 then call back with the gift card info.
someone inside xfinity is assisting these people wit this scam
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user_1e43fb
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1 Message
7 months ago
I just had the same call. Once the operator told me I should get eBay gift cards to pay off 12 months of the contract, I know it's a scam. Here is their billing department phone [Edited: "Personal Information"] that I should call back after I purchased the eBay cards.
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user_6af593
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2 Messages
7 months ago
Got a voicemail claiming to Xfinity and offering a special up to 50% my monthly bill. The phone number was [Edited: "Personal Information"]. I dialed it and it seemed somewhat legit (voice sounded like the same Xfinity voice I heard from calling in the past). It Once someone got on, they somewhat knew what I was paying and all I had to do to get the special rate of half of what I was paying, was to pay the first 6 months in advance ($325) and then I would not be billed for 6 months, then the remaining 18 months, I would receive the 50% off every month. It sounded a little shady so I called the Comcast/Xfinity number saved in my phone. They said there was no such sale. I called back and hit #2 for technical service and it went straight back to the original guy (sounded Indian). He asked if I was ready to save on the special. I told him I had to ask my wife and would get back to them. Watch out for this legit seeming scam.
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user_a2d3f7
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8 Messages
6 months ago
I was almost scammed but I didn't go through with it. During the process they paid my next months bill. I have talked to customer service several times about how this payment is not legitimant but can't get them to delet it. Has anyone else had success in getting this payment remove?
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user_843c48
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2 Messages
6 months ago
Caller left message stating that I am eligible for 50% discount on my Xfinity bill
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user_0e869a
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2 Messages
6 months ago
I have had three calls within two months from three different people.
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neverflw
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12 Messages
6 months ago
Got the same call. I asked them whether they were spammers and started insulting me. Point proven.
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user_dc4612
Visitor
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1 Message
6 months ago
I got this same call from comcast, the message was similar but said I covet the same package I currently have, but way cheaper. They a number to contact but when you call, it says call can't be completed. The number is [Edited: "Personal Information"], I think SPAM, can something be done about these calls? I'm in Oregon.
Kim
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user_8358cf
Visitor
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2 Messages
6 months ago
On going scam that Comcast does not address or warn about. The Comcast system is being hacked.
Phone call from Xfinity offering a special 3 year discount if you pay the first six months by Target gift card. Received email and text FROM the Comcast system verifying details and payment of my next months bill from an unidentified bank account.
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