Visitor
•
1 Message
Did I Get A Scam/Spam Xfinity Sales Call?
This afternoon (08/12/22) I received a pre-recorded voicemail supposedly from Comcast Xifinity. The number that called me was [Edited: "Personal Information"] in Rochester, NY.
The full message was:
”Hi there I'm calling you from Comcast Xfinity to let you know that your existing account is qualified for 50% off in order to avail the discount kindly call us back at [Edited: "Personal Information"] from 8 AM to 5 PM Pacific standard time thank you and have a great day.”
Is this message ligitimate? If not, who do I report it to? And how do I report it?
Thank you!
sababazbl
New Poster
•
3 Messages
2 years ago
Please beware, there is NO SUCH DISCOUNT.
12
0
user_ab4602
Visitor
•
10 Messages
2 years ago
Let's think about this for a minute. Can you think of any motivation for Comcast to out of the blue offer a 50% discount? Nope. Scam.
0
user_3a279c
Visitor
•
2 Messages
2 years ago
Was called 50% off of bill, had to buy a target card. This is the number they are using. [Edited: "Personal Information"]. Absolutely did not fall for it. Do not give out any information. SCAM
2
0
user_1447ae
Visitor
•
1 Message
2 years ago
I just received the same voicemail from [Edited: "Personal Information"]. "Hi there. I'm calling you from Comcast Xfinity to let you know that your existing account is qualified for 50% off. in order to avail the discount, kindly call us back at [Edited: "Personal Information"] from 8 AM to 5PM Pacific standard time. Thank you and have a great day."
(edited)
5
0
user_202122
Visitor
•
3 Messages
2 years ago
YES! IT IS A SCAM!
The call I received on 11/15/22 came from a 610 area code, though the recorded message left call an 888 call back number. I called the 610 number first and got the voicemail of a guy named Mark Schlager. Then I called the 888 number and it 'sounded' legit. It had a very similar recording when you call into Comcast/Xfinity. However, when you call the real number, the automated voice actually tells you your name and your info before you speak to anyone.
I gave the FAKE guy the name on the account. When he asked for my address, I told him to hold him and I googled to see if this call was a scam. That is when I came across this forum. I told the guy on the phone, I would call back.
So, I then called the REAL Comcast and spoke to a customer service rep. I asked her if she had been receiving calls about 50% off the bill. She said yes and immediately asked if I had the numbers it came from. I gave her both numbers. So yes, it is a scam!
(edited)
0
0
user_3121c8
Visitor
•
2 Messages
2 years ago
How did they get my address and phone number? Was there a security breach somewhere within Xfinity?
1
0
user_3121c8
Visitor
•
2 Messages
2 years ago
The phone number they used was [Edited: "Personal Information"]
(edited)
1
0
pmizota
Visitor
•
22 Messages
2 years ago
I just got suckered into the Target scam. The reason I thought it was legit is that my account reflected things that they said would happen - $100 credit for signing up, the addition of a premium channel. How were these changes made to my account?
28
user_bc2787
Visitor
•
2 Messages
2 years ago
I'm getting constant calls from [Edited: "Personal Information"] who are calling on behalf of Comcast - [Edited: "Inflammatory"]
4
0
Tdkmoran
Visitor
•
3 Messages
2 years ago
I returned an "xfinity call" to [Edited: "Personal Information"], after doing a reverse phone lookup and having it flagged as a "low spam risk". Person on the line asked me how much I'm paying for internet and then told me I am eligible for half off, if I prepay for 2 years. I asked if I could have the offer mailed or emailed to me & I was told no. I declined the offer. I can see how people could be fooled by this. Beware!
0
0
user_8abdac
Visitor
•
2 Messages
2 years ago
I got a call from someone at xfinity earlier today about 50% off my bill for 24 Months. He he’d access to my account. He wanted me to purchase a gift card at target for $500 then call back with the gift card info.
someone inside xfinity is assisting these people wit this scam
2
0
user_1e43fb
Visitor
•
1 Message
2 years ago
I just had the same call. Once the operator told me I should get eBay gift cards to pay off 12 months of the contract, I know it's a scam. Here is their billing department phone [Edited: "Personal Information"] that I should call back after I purchased the eBay cards.
(edited)
0
0
user_6af593
Visitor
•
2 Messages
2 years ago
Got a voicemail claiming to Xfinity and offering a special up to 50% my monthly bill. The phone number was [Edited: "Personal Information"]. I dialed it and it seemed somewhat legit (voice sounded like the same Xfinity voice I heard from calling in the past). It Once someone got on, they somewhat knew what I was paying and all I had to do to get the special rate of half of what I was paying, was to pay the first 6 months in advance ($325) and then I would not be billed for 6 months, then the remaining 18 months, I would receive the 50% off every month. It sounded a little shady so I called the Comcast/Xfinity number saved in my phone. They said there was no such sale. I called back and hit #2 for technical service and it went straight back to the original guy (sounded Indian). He asked if I was ready to save on the special. I told him I had to ask my wife and would get back to them. Watch out for this legit seeming scam.
5
0
user_a2d3f7
Visitor
•
8 Messages
2 years ago
I was almost scammed but I didn't go through with it. During the process they paid my next months bill. I have talked to customer service several times about how this payment is not legitimant but can't get them to delet it. Has anyone else had success in getting this payment remove?
8
0
user_843c48
Visitor
•
2 Messages
2 years ago
Caller left message stating that I am eligible for 50% discount on my Xfinity bill
4
0