Thanks for taking the time to let us know about this @user_843c48. We've seen a lot of these calls coming in lately. Scammers are getting bold. Please do not give this caller any of your information. If you'd like to report this or any suspicious activity, please check out our Customer Security Assurance (CSA) team at their page. They're a team of all stars dedicated to chasing down these leads, and bringing awareness to our customers. If you run into any trouble, please let us know!
Got this today:“Hi there just calling to remind you that Comcast Xfinity will be canceling the 50% discount offer which was not applied on your account in order to be able to discount right now please call back at [Edited: "Personal Information"] from 8 AM to 5 PM Pacific standard time thank you and have a great day…”
Hello there, @user_f7a85e Thank you so much for messaging! The call that you have received is definitely spam. These calls are trying to gather personal information. It would be best if you block this number. I want to make sure your account is protected, and you've come to the right team.
I no longer work for Comcast.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
MNtundraRET
Gold Problem Solver
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5.9K Messages
2 years ago
The calls are fake looking for personal information from you Do not reply to them.
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CCJoshua1
Problem Solver
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567 Messages
2 years ago
Thanks for taking the time to let us know about this @user_843c48. We've seen a lot of these calls coming in lately. Scammers are getting bold. Please do not give this caller any of your information. If you'd like to report this or any suspicious activity, please check out our Customer Security Assurance (CSA) team at their page. They're a team of all stars dedicated to chasing down these leads, and bringing awareness to our customers. If you run into any trouble, please let us know!
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user_f7a85e
Visitor
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2 Messages
2 years ago
Got this today:“Hi there just calling to remind you that Comcast Xfinity will be canceling the 50% discount offer which was not applied on your account in order to be able to discount right now please call back at [Edited: "Personal Information"] from 8 AM to 5 PM Pacific standard time thank you and have a great day…”
(edited)
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